"As delighted to recei#e your email saying. $m sorry for my late reply" "as so thrilled to get your mail a!out. "As o#er the moon "hen your mail "popped into my in!o%. Am "riting to you in connection "ith.
"As delighted to recei#e your email saying. $m sorry for my late reply" "as so thrilled to get your mail a!out. "As o#er the moon "hen your mail "popped into my in!o%. Am "riting to you in connection "ith.
"As delighted to recei#e your email saying. $m sorry for my late reply" "as so thrilled to get your mail a!out. "As o#er the moon "hen your mail "popped into my in!o%. Am "riting to you in connection "ith.
Classify and rank the formal and informal FCE email and letter phrases
Dear Sir or Madam Dear Mr/ Ms + family name
Dear + first name Hi + first name Hi + first name + ! Thank you for your email yesterday regarding Thank you for your quick reply. apologise for the delay in replying to your email. Thanks for your email a!out "as delighted to recei#e your email saying $m sorry for my late reply. "as so thrilled to get your mail a!out "as o#er the moon "hen your mail a!out popped into my in!o%. Sorry for taking so long to get !ack to you. am "riting to you in connection "ith am "riting to you in order to am "riting to you "ith regards to $m "riting to you a!out $m "riting to you to $m "riting to you !ecause hope this email finds you "ell. hope you and your family are "ell. Ho" are you& Hope you had a good "eekend. Hope your e%ams "ent okay. Ho"$s it going& Ho" are things& Ho"$s life& 'ould you possi!ly gi#e me some information a!out& "as "ondering if you happen to kno" f it$s not too much trou!le( could you inform me a!out& 'an you let me kno"& $d like to find out )ou don$t kno"( do you& My chief recommendation is May suggest& $d pro!a!ly ad#ise Written by Alex Case for UsingEnglish.com 2014 *hy don$t you& t$s "ell "orth it. Ha#e you thought a!out& can$t recommend highly enough. *hat a!out& )ou really must f you like( you$ll lo#e it! *hate#er you do( don$t miss + you$ll kick yourself if you do! ,nfortunately(did not meet the high standards that e%pected. $m afraid "as not fully satisfied "ith "as #ery disappointed to find that "as totally unaccepta!le. "ant to complain a!out am a!solutely furious a!out look for"ard to hearing from you. look for"ard to hearing from you soon. look for"ard to seeing you again soon. $m looking for"ard to hearing from you. $m looking for"ard to hearing from you soon. Hope "e ha#e the chance to meet again soon. -ooking for"ard to hearing from you. -ooking for"ard to meeting up again soon. .eep in touch. *rite soon! 'an$t "ait to see you again! Hope "e !ump into each other again #ery soon! f you need any further information( please do not hesitate to contact me. f you ha#e any questions( please do not hesitate to contact me. f can !e of any assistance( please do not hesitate to ask. f you need more info( /ust drop me a line. f anything isn$t clear( feel free to ask. f you need a hand "ith anything( /ust let me kno". )ours sincerely Sincerely yours )ours faithfully )ours 0est regards 1egards 2ll the !est 0est "ishes 'heers See you -ots of lo#e Hugs and kisses Cut up and shuffle one set per group of two to four students, throwing away the blank ones. Written by Alex Case for UsingEnglish.com 2014 Put the cards that you are given into categories by function (= what the language is meant to do), then rank the words in each category by formality from most formal at the top to least formal at the bottom, putting ones of the same formality next to each other. f you get stuck, use the hints under the fold below one by one to help you! """"""""""""""""""""""""""""""""""""""""""""""""""""""""""" There are ten categories 3o more than three ha#e the same function and le#el of formality( and sometimes /ust one The smallest categories has fi#e items and the !iggest categories ha#e nine items. The greatest num!er of le#els of formality is fi#e and the smallest num!er of le#els of formality is t"o. The functions of the categories are4 1 5pening greeting 2 5pening line 6 talking a!out last contact 3 5pening line 6 mentioning the topic 4 5pening line 6 friendly( socia!le phrases 5 1equests for information Suggestions ! 'omplaints " 'losing line 6 Mentioning ne%t contact # 'losing line 6 5ffering 7more8 help 10 'losing greeting Check your answers with the worksheets above. #hat are the general differences between formal and informal emailing phrases$ %ecide if each thing below is a characteristic of formal emails (&) or informal emails )! 2#oid contractions 79 using : am; instead of :$m;( etc8 <moticons such as smileys <%clamation marks and multiple punctuation 7e.g. !!!!8 =rammar 7e.g. "ord order8 unlike normal speech >ust first names -onger "ords and longer sentences Written by Alex Case for UsingEnglish.com 2014 3o su!/ect or no su!/ect and no au%iliary #er! ?hrasal #er!s like :get + !ack + to + me; dioms made from short "ords like :keep + in + touch; diomatic language or slang Similar to speech Short forms 7!t" etc8 @ery polite language such as :*ould you mind&; #ithout looking above, put expressions into the gaps on the next page. 'ook above, checking any phrases you put which are not in that list. #hy are these kinds of informal language not acceptable in &C($ " A5A5( ',( See ya( *assup&( gonna( "anna Written by Alex Case for UsingEnglish.com 2014 #ithout looking above, put expressions with the same function into the gaps below. Dear Mr/ Ms/ Dr + family name Hi + first name + ! Thank you for your quick reply. "as o#er the moon "hen your mail a!out popped into my in!o%. am "riting to you "ith regards to $m "riting to you !ecause hope you and your family are "ell. Ho"$s life& "as "ondering if you happen to kno" )ou don$t kno"( do you& My chief recommendation is Written by Alex Case for UsingEnglish.com 2014 *hate#er you do( don$t miss + you$ll kick yourself if you do! ,nfortunately(did not meet the high standards that e%pected. "ant to complain a!out look for"ard to hearing from you. . Hope "e !ump into each other again #ery soon! f you ha#e any questions( please do not hesitate to contact me. f you need a hand "ith anything( /ust let me kno". )ours sincerely -ots of lo#e Written by Alex Case for UsingEnglish.com 2014