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AM-PRO
THAMES WATER Asset Management
mpany and Partners Asset Standards
nical Lead: Michael Sheppard Issue 1.0
-WWT-WWT 1.1 Maceration-SEC3 Page 6 of 8
UNCONTROLLED WHEN PRINTED
3.3 Process Checklist: Troubleshooting Guide
3.3.1 Troubleshooting Guide Maceration
Symptom Possible Cause Action Risk/Consequence
Macerator
overflows
Inlet flow rate too
high
Macerator failed
Macerator blocked
Macerator worn.
Investigate source of
flow
Repair
Unblock
Blockage in downstream
process
Failure of process
Uncut debris
downstream of
Macerator
Macerator worn
Macerator
overflows.
Bypass Screen
blocked
As above.
Check & clear any
rag build up on the
screen more
frequently until
Macerator is fully
operational
As above
High wear of
Macerator
High grit content of
incoming flows
Remove grit in
channel or
collection chamber
more regularly
High wear of unit
Drop off in
Macerator
Performance
Inlet flow rate too
high
High grit content of
incoming flows
Shear plates and
cutting heads not
changed at
appropriate intervals
As above.
Check hours run
Ref to O&M for
correct maintenance
schedule and
service intervals
As above
THAMES WATER Asset Management
Internal Company and Partners Asset Standards
Technical Lead: Michael Sheppard Issue 1.0
AM-PRO-WWT-WWT 1.1 Maceration-SEC3 Page 7 of 8
UNCONTROLLED WHEN PRINTED
3.4 Appendices
3.4.1 Operation and Control
The operation of maceration systems must be in accordance with the design. Effective operation will
reduce fouling on downstream processes. Macerators are normally operated on a continuous basis.
Upstream level detection may be provided to warn of a failure or blockage. Macerators are normally
fitted with a bypass facility to take maximum design flow.
3.4.2 Process Start up and Shut down Procedures
When a macerator is being taken out of service the Plant Release procedure needs to be followed
together with site process risk assessments. Consideration of plant availability is important. The
following points must be taken into account when taking a macerator out of service to maintain site
operation, maintenance and compliance.
Follow Manufacturers Start-up Procedure.
Health, Safety & Environment
Environment Agency
Safe Access
Isolation
Effluent Quality
Flow Diversion i.e. tanker, pumping station etc.
Bypass Screen (hand raked)
Downstream Processes
Replacement Unit
Monitoring
Operation
Control System
Lifting Equipment
THAMES WATER Asset Management
Internal Company and Partners Asset Standards
Technical Lead: Michael Sheppard Issue 1.0
AM-PRO-WWT-WWT 1.1 Maceration-SEC3 Page 8 of 8
UNCONTROLLED WHEN PRINTED
3.5 Health and Safety
The Thames Water H&S management system has been designed to ensure effective risk control, and
a key aspect of this system is risk assessment and the safe undertaking of activities conducted by the
business.
External suppliers using this Operational Standard must utilise an H&S process that is equal to the
Thames Water approach to managing risk
Thames Water managers must identify via the completion of the SHE 1 document activities to be
undertaken and how they are to be controlled via the adoption and implementation of relevant key
procedures (HSPs) and risk assessment guidelines (RAGs).
Thames Water employees must be provided with the necessary information, resources and training to
perform these tasks, and prior to completion they must confirm that they can comply with these
procedures and guidelines. However, if an employee believes that compliance will require additional
resource, the task should be reviewed using the SHE 5 form and if necessary curtailed.
Thames Water managers must be trained in this system, and be in receipt of a controlled copy of an
H&S manual which is supported by information posted on the company portal.
Glossary of Terms
TERM DESCRIPTION
ARC Asset Risk Certificate
O&M Operation and Maintenance
SCADA Supervisory Control and Data Acquisition
SHE Safety, Health and Environment
T1 Tech 1 (Minimum skill requirement)
7D Seven days per week
5D Five days per week
3D Three days per week
1W Weekly
----- End of Section 3 -----