Radio Link Failure

ALM-28008 Radio Link Failure
Network Element: BTS3900

Alarm Description
The BTS checks whether there are TRX- and channel-level service faults according to the TRX signaling messages. This alarm is reported when a service fault is detected.
This alarm has multiple triutaries! each of which has its own determining algorithm and related parameters. "or details! see the help information for the #ST
$#%&'##R#(#)*(R( command. +escriptions for each triutar, -referred to as Specific *rolem. are as follows/
0. Specific *rolem/ (ctivation (normal
This triutar, indicates that the configured channel status for the BTS is inconsistent with that for the BS&. The alarm with this specific prolem is reported when the BTS responds
to the BS& with the channel activation failure message five consecutive times for the same channel. The alarm with this specific prolem is cleared when all the channel activation
failures on a TRX are rectified.
1. Specific *rolem/ Release (normal
This triutar, indicates normal link estalishment and anormal link releases over the 2m interface. 3t is used to evaluate the 4ualit, of uplink and downlink channels over the 2m
interface. 5hen the total numer of times a channel is occupied reaches the ase value for anormal channel releases-the value is 000.! the proportion of the numer of anormal
channel releases to the total numer of times a channel is occupied is calculated. The alarm with this specific prolem is reported when this proportion reaches the alarm generation
threshold. The anormal channel release is rectified when this proportion is less than the alarm clearance threshold. The alarm with this specific prolem is cleared when all the
anormal channel releases on a TRX are rectified.
Total numer of times a channel is occupied 6 Base value for anormal channel releases 7 8umer of su-channels contained in a channel
This triutar, has two parameters/ (normal 5arn Threshold! and (normal Release Threshold. 9ou can run #ST $#%&'##R#(#)*(R( command to 4uer, the preceding
parameters.
3. Specific *rolem/ 2plink and +ownlink 3malance
This triutar, indicates whether the RX levels of the uplink and downlink channels are different.
The alarm with this specific prolem is reported when the proportion of numer of )Rs indicating uplink and downlink imalance to the total numer of valid )Rs is greater than or
e4ual to the value of 2p +own Balance (larm Threshold.
This triutar, has one parameter/ 2p +own Balance (larm Threshold. 9ou can run the ))# command #ST $#%&'##R#(#)*(R( to 4uer, the preceding parameters.
:. Specific *rolem/ ;igh &all +rop Rate
This triutar, indicates whether the call drop rate of the TRX is high.
5hen the call drop rate of a channel reaches ;igh &all +rop Rate "ault &heck Thres! the BTS considers the call drop rate high. The alarm with this specific prolem is reported
when the numer of channels with a high call drop rate reaches &;(-#'< &all +rop "ault &han )eas Base-the value is 10. on a TRX. The alarm with this specific prolem is
cleared when the high call drop rate on all the channels ecomes the normal value.
This triutar, has two parameters/ ;igh &all +rop Rate "ault &heck Thres! and ;igh &all +rop Rate "ault &lear Thres. 9ou can run the #ST $#%&'##R#(#)*(R( command to
4uer, the preceding parameters.
=. Specific *rolem/ Bad 2plink >ualit,
This triutar, indicates whether the RX 4ualit, on the uplink channels of a TRX is ad.
The BTS considers the uplink 4ualit, of a channel ad when the following conditions are met/ The uplink 4ualit, value of the channel in a measurement report is higher than Bad
&hannel >ualit, Threshold-the value is =.? the total numer of measurement reports received reaches Bad &han >ua "ault &han )easure Base-the value is 1:0.? the ratio of the
numer of measurement reports indicating ad uplink 4ualit, for a channel to the total numer of measurement reports received is higher than Bad >ualit, "ailure &heck Threshold.
The alarm with this specific prolem is reported when the numer of channels with ad uplink 4ualit, reaches 8umer of Bad >ualit, &hannels -the value is 1.on a TRX. The alarm
with this specific prolem is cleared when all the channels with ad uplink 4ualit, on the TRX are rectified.
This triutar, has two parameters/ Bad >ualit, "ailure &heck Threshold! and Bad >ualit, "ailure &lear Threshold. 9ou can run the ))# command #ST $#%&'##R#(#)*(R( to
@. Specific *rolem/ Bad +ownlink >ualit,
This triutar, indicates whether the RX 4ualit, on the downlink channels of a TRX is ad.
The BTS considers the downlink 4ualit, of a channel ad when the following conditions are met/ The downlink 4ualit, value of the channel in a measurement report is higher than
Bad &hannel >ualit, Threshold-the value is =.? the total numer of measurement reports received reaches Bad &han >ua "ault &han )easure Base-the value is 1:0.? the ratio of
the numer of measurement reports indicating ad downlink 4ualit, for a channel to the total numer of measurement reports received is higher than Bad >ualit, "ailure &heck
Threshold. The alarm with this specific prolem is reported when the numer of channels with ad downlink 4ualit, reaches 8umer of Bad >ualit, &hannels-the value is 1. on a
TRX. The alarm with this specific prolem is cleared when all the channels with ad downlink 4ualit, on the TRX are rectified.
This triutar, has two parameters/ Bad >ualit, "ailure &heck Threshold! and Bad >ualit, "ailure &lear Threshold. 9ou can run the ))# command #ST $#%&'##R#(#)*(R( to
Alarm Attribute
Alarm arameters
!mpact on "#stem
Alarm !D Alarm "e$erit# Alarm %#pe
1A00A 5arning "ault
Name Meanin&
$BTS "unction 8ame 3ndicates the name of the $BTS
#ocal &ell 3+ #ocal cell numer
&arrier 8o. &arrier numer
Specific *rolem Specific *rolem of the alarm-(ctivation (normal! Release (normal! 2plink and +ownlink 3malance! ;igh &all +rop Rate! Bad 2plink
>ualit,! Bad +ownlink >ualit,.
Alarm "e$erit# Alarm !mpact
5arning
3f an alarm is generated! the detected TRX is fault, and manual trouleshooting is re4uired. The impacts of each specific prolem on services
are as follows/
0. Specific *rolem/ (ctivation (normal
&hannel activation fails. The numer of call and handover failures increases on the TRX.
1. Specific *rolem/ Release (normal
There are a large numer of assignment and immediate assignment failures. This leads to high proportions of call setup failures and handover
failures on the TRX.
3. Specific *rolem/ 2plink and +ownlink 3malance
The signal levels on the uplink and downlink are imalanced for the TRX or its connected antenna s,stem.
3f the downlink signal level is low! the cell coverage area of the B&&; TRX ma, shrink and non-B&&; TRXs ma, e7perience a low success
rate of channel assignments or a high call drop rate.
3f the uplink signal level is low! some )Ss served , the B&&; TRX that are on the edge of the cell ma, not e ale to provide services even
when downlink signals are availale! and non-B&&; TRXs ma, e7perience a low success rate of channel assignments or a high call drop rate.
:. Specific *rolem/ ;igh &all +rop Rate
The call drop rate of a channel is high. (s a result! call drops fre4uentl, occur on the TRX.
=. Specific *rolem/ Bad 2plink >ualit,
The uplink channel 4ualit, of the TRX is ad! affecting ongoing services. &S services e7perience noise or discontinuous voice prolems in the
uplink! and the uplink rate of *S services decreases.
Page 1 of 8 ALM-28008 Radio Link Failure
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System Actions
The alarm is automatically cleared when the system detects that the fault has been rectified.
Possible Causes
Prerequisites
Obtain the product documents and ensure that the following chapters have been read and understood:
Safety Information
Initial Configuration Guide
Before performing this procedure the following are re!uired:
"ccess to other documentation referenced within this procedure.
"ccess to the site is secured if re!uired for on#site activities.
Preprocessing
Collapse "ll
$. %ecord alarm information
&. 'uery the position of the %( board where the faulty T%) is located
*. Chec+ the specific problems about the alarm
Configuration Handling
Remote Handling
,. Specific -roblem: Bad .ownlin+ 'uality
The downlin+ channel !uality of the T%) is bad affecting ongoing services. CS services e/perience noise or discontinuous voice problems in
the downlin+ and the downlin+ rate of -S services decreases.
Cause Category Possible Causes
.ata configuration 0hen the specific problem is %elease "bnormal or "ctivation "bnormal the cause is 1Improper cell channel configuration.1
Software
0hen the specific problem is "ctivation "bnormal the causes are as follows: 2$3 "bnormal channel conversion. The channel type or
channel status on the BSC side is inconsistent with that on the BTS side. 2&3 BTS or BSC software faults. The channel type or channel
status on the BSC side is inconsistent with that on the BTS side.
The cause of other specific problems is 1T%) module software faults.1
4ardware
0hen the specific problems are %elease "bnormal 4igh Call .rop %ate Bad 5plin+ 'uality or Bad .ownlin+ 'uality the causes are as
follows: 2$3 The antenna on the uplin+ or downlin+ is faulty. 2&3 The channel on the T%) module is faulty.
0hen the specific problem is 5plin+ and .ownlin+ Imbalance the causes are as follows: 2$3 The antenna on the uplin+ or downlin+ is
faulty. 2&3 The channel on the T%) module is faulty. 2*3 Inconsistency occurs between the configured T6" data and the actual T6"
connections.
6iscellaneous
0hen the specific problems are 5plin+ and .ownlin+ Imbalance 4igh Call .rop %ate Bad 5plin+ 'uality ad Bad .ownlin+ 'uality the
cause is 15plin+ or downlin+ interference.1
0hen the specific problem is %elease "bnormal the causes are as follows: 2$3 5plin+ or downlin+ interference 2&3 Transmission faults.
Procedure Items to Be Confirmed Duration
(min.
Impact
On the 6&777 record the following alarm information to
facilitate subse!uent processing: 18ocation Information1
19!uipment "larm Serial :umber1 and 18ast Occurrence
Time1.
"ll alarm information has been correctly recorded. $ :one
(min.
Impact
%un the 668 command .S- GT%) to !uery the position
of the %( board where the faulty T%) is located.
%ecord the cabinet :o. subrac+ :o. and slot :o. of the %( board. $ :one
(min.
Impact
Chec+ the alarm causes based on the alarm locating
information and clear the alarm based on corresponding
handling procedures.
The alarm causes have been recorded. $ :one
9/pand "ll
$. Troubleshoot environment interference
a. Troubleshoot environment interference
b. Chec+ whether the alarm is cleared
&. %eset the T%) module
a. .isplay the 6ain Topology tab page
b. Confirm the connection status of :9
c. .isplay the 668 Command tab page
d. %eset a board
e. Chec+ the board status
f. Chec+ whether the alarm is cleared
*. %eset the BTS
a. %eset the BTS at level#;
b. Chec+ whether the alarm is cleared
;. :otify and assist field engineers
a. Open the 6ain Topology tab page
b. Open the Inventory 6anagement tab page
c. Obtain the inventory information
d. %ecord the inventory information
e. Contact onsite engineers
f. "ssist onsite engineers in rectifying the fault
g. Chec+ whether the alarm is cleared
<. Collect information
a. Collect one#clic+ logs for faulty boards.
b. Collet one#clic+ log of the main control board
c. Obtain the field information
Onsite Preparation
Operation Procedure Items to Be Confirmed
Obtain the spare %( unit Obtain the spare %( unit based on the information provided by the
remote maintenance personnel.
The inventory information about the spare %( unit is consistent with
that provided by the remote maintenance personnel.
-repare the tools used to replace
the %( unit
Obtain the following tools: a hammer drill 9S. gloves a vacuum
cleaner a heat gun a -hillips screwdriver 26*#6,3 a flat#head
screwdriver 26*#6,3 a rubber mallet a CO") crimping tool a wire
"ll the tools are ready and are in good conditions.
Page % of 8 ALM-28008 Radio Link Failure
Onsite Handling
Collapse All
1. Troubleshoot cable connection
a. Check the connection of jumpers to the TRX modules
b. Check whether the alarm is cleared
2. Replace the RF module
a. Request remote maintenance enineers to block a board
b. !ower off an RF unit
stripper" a uarded blade utilit# knife" a cable cutter" an adjustable
wrench $si%e & '2 mm(" a le)el" a torque screwdri)er" a torque wrench"
a combination wrench" a multimeter" a marker $diameter * 1+ mm("
and a measurin tape.
,btain the spare parts ,btain the spare RC- and antenna accordin to the information
pro)ided b# the remote maintenance personnel.
.nsure that the in)entor# information about the spare parts is
consistent with that pro)ided b# the remote maintenance personnel.
!repare the tools ,btain a flat/head screwdri)er $01" 02(" a philips screwdri)er $01"
02(" an adjustable wrench" pliers" a compass" an inclinometer" a pen"
and paper.
.nsure that all the tools are read# and are in ood conditions.
(min.)
Impact
Check whether the antenna feeder is properl# connected
to the antenna feeder connectors for the TRX module. 3f
two TRX modules are confiured for the same cell" check
the connection of the recei)e jumper interconnectin the
two modules. 3n addition" check whether the RF cable for
the antenna feeder and the TRX modules are connected
properl# and whether the crossed pair problem occurs.
Cables are connected properl#. 1 4one
(min.)
Impact
Run the 005 command 56T A50AF to quer# the acti)e
alarms with specified flow numbers. 3nput parameters7
86tart 6erial 4o.9 : ;.quipment Alarm 6erial 4umber; in
the alarm parameters
8.nd 6erial 4o.9 : ;.quipment Alarm 6erial 4umber; in
the alarm parameters
Check whether this alarm is not included in the command output.
<:=This alarm is not included in the command output. 4o further action is
required.
4:=This alarm is included in the command output. Continue handlin this
alarm.
!a# close attention to the followin information in an e>ample command
output$for reference onl#(7
??@A'1BBCA@56T A50AF76C64:1" .C64:1D??
RETCODE = Operation succeeded
!o record e"ists
1 4one
(min.)
Impact
Request remote maintenance enineers to block the
board.
The board has been blocked. E The operation
interrupts all
ser)ices of the
TRXs on the
board.
c. Record the cable connections
d. Remo)e all the cables connected to an RF unit
e. Remo)e an RF unit
f. 3nstall an RF unit
. 3nstall cables to an RF unit
h. !ower on an RF unit
i. Request remote maintenance enineers to unblock a board
j. Request remote maintenance enineers to check whether the alarm is cleared
'. Replace back the oriinal RF module
a. Request remote maintenance enineers to block a board
b. !ower off an RF unit
(min.)
Impact
Fisconnect the power cable from the RF unit. All the indicators on the RF unit are off. E The cell
becomes out
of ser)ice.
Remote
maintenance
cannot be
performed on
the radio
frequenc# $RF(
units
connected to
fiber optic
cables.
(min.)
Impact
Record the cable connections to the RF unit. The cable connections to the RF unit ha)e been recorded. 1 4one
(min.)
Impact
Remo)e all the cables connected to the RF unit. These
cables are a power cable" optical fibers" jumpers" and
interconnection cables.
All the cables ha)e been remo)ed from the RF unit. E The cell
becomes out
of ser)ice.
Remote
maintenance
cannot be
performed on
the radio
frequenc# $RF(
units
connected to
fiber optic
cables.
(min.)
Impact
Remo)e the RF unit b# referrin to the 6ite 0aintenance
Guide.
The RF unit has been remo)ed. E 4one
(min.)
Impact
3nstall the RF unit b# referrin to the 6ite 0aintenance
Guide.
The RF unit has been installed securel#. E 4one
(min.)
Impact
3nstall cables to the RF unit b# referrin to the recorded
connections and the 6ite 0aintenance Guide.
Cables are securel# installed to the RF unit. E 4one
(min.)
Impact
3nstall the power cable to the RF unit" and then power on
the RF unit.
All the indicators on the RF unit are on. E 4one
(min.)
Impact
Request remote maintenance enineers to unblock the
board.
The board has been unblocked. E 4one
(min.)
Impact
Request remote maintenance enineers to check
whether the alarm is cleared.
The alarm is cleared. E 4one
(min.)
Impact
Request remote maintenance enineers to block the
board.
The board has been blocked. E The operation
interrupts all
ser)ices of the
TRXs on the
board.
6/14/2014 http//10!2!160!182/hede"/page#/$M%/01/1211682&'/01/re#our(e#/help/)e*l+t/alar+/!!!
c. Record the cable connections
d. Remove all the cables connected to an RF unit
e. Remove an RF unit
f. Install an RF unit
g. Install cables to an RF unit
h. Power on an RF unit
i. Request remote maintenance engineers to unblock a board
4. Replace the antenna device
a. Request remote maintenance engineers to block a board
b. Remove cables from the AL
(min.)
Impact
isconnect the power cable from the RF unit. All the indicators on the RF unit are off. ! "he cell
becomes out
of service.
Remote
maintenance
cannot be
performed on
the radio
frequenc# $RF%
units
connected to
fiber optic
cables.
(min.)
Impact
Record the cable connections to the RF unit. "he cable connections to the RF unit have been recorded. & 'one
(min.)
Impact
Remove all the cables connected to the RF unit. "hese
cables are a power cable( optical fibers( )umpers( and
interconnection cables.
All the cables have been removed from the RF unit. ! "he cell
becomes out
of service.
Remote
maintenance
cannot be
performed on
the radio
frequenc# $RF%
units
connected to
fiber optic
cables.
(min.)
Impact
Remove the RF unit b# referring to the *ite +aintenance
,uide.
"he RF unit has been removed. ! 'one
(min.)
Impact
Install the RF unit b# referring to the *ite +aintenance
,uide.
"he RF unit has been installed securel#. ! 'one
(min.)
Impact
Install cables to the RF unit b# referring to the recorded
connections and the *ite +aintenance ,uide.
-ables are securel# installed to the RF unit. ! 'one
(min.)
Impact
Install the power cable to the RF unit( and then power on
the RF unit.
All the indicators on the RF unit are on. ! 'one
(min.)
Impact
Request remote maintenance engineers to unblock the
board.
"he board has been unblocked. ! 'one
(min.)
Impact
Request remote maintenance engineers to block the
board.
"he board has been blocked. ! "he operation
interrupts all
services of the
"R.s on the
board.
(min.)
Impact
Record cable connections to the AL( and remove the
feeder from the AL.
"he feeder has been removed. ! "he cell
becomes out
of service.
c. Remove the ALD
d. Install the ALD
e. Install cables to the ALD
f. Ask the remote maintenance personnel to scan the RET and TMA
g. Request remote maintenance engineers to unblock a board
h. Request remote maintenance engineers to check hether the alarm is cleared
!. Replace back the original antenna device
a. Request remote maintenance engineers to block a board
b. Remove cables from the ALD
c. Remove the ALD
d. Install the ALD
e. Install cables to the ALD
f. Ask the remote maintenance personnel to scan the RET and TMA
g. Request remote maintenance engineers to unblock a board
(min.)
Impact
Remove the ALD b" referring to the site maintenance
guide.
The ALD has been removed. ! #one
(min.)
Impact
Install the ALD b" referring to the site maintenance guide. The ALD has been properl" installed. ! #one
(min.)
Impact
$onnect all cables% including feeders and &umpers% to the
ALD b" referring to the recorded cable connections.
The feeder has been properl" connected. ! #one
(min.)
Impact
Ask the remote maintenance personnel to run the MML
command '$# ALD to scan the RET and TMA.
The RET and TMA ork properl". ! #one
(min.)
Impact
Request remote maintenance engineers to unblock the
board.
The board has been unblocked. ! #one
(min.)
Impact
Request remote maintenance engineers to check
hether the alarm is cleared.
The alarm is cleared. ! #one
(min.)
Impact
Request remote maintenance engineers to block the
board.
The board has been blocked. ! The operation
interrupts all
services of the
TR(s on the
board.
(min.)
Impact
Record cable connections to the ALD% and remove the
feeder from the ALD.
The feeder has been removed. ! The cell
becomes out
of service.
(min.)
Impact
Remove the ALD b" referring to the site maintenance
guide.
The ALD has been removed. ! #one
(min.)
Impact
Install the ALD b" referring to the site maintenance guide. The ALD has been properl" installed. ! #one
(min.)
Impact
$onnect all cables% including feeders and &umpers% to the
ALD b" referring to the recorded cable connections.
The feeder has been properl" connected. ! #one
(min.)
Impact
Ask the remote maintenance personnel to run the MML
command '$# ALD to scan the RET and TMA.
The RET and TMA ork properl". ! #one
(min.)
Impact
6. Notify the remote maintenance center
7. Collect onsite information
a. Collect onsite information
b. Contact the remote maintenance center
Related Information
None.
Huawei Proprietary and Confidential
Copyright Huawei Technologies Co., td.
!e"uest remote maintenance engineers to unbloc# the
board.
The board has been unbloc#ed. $ None
(min.)
Impact
Notify the personnel at the remote maintenance center that
onsite processing is complete, and as# them to confirm
whether the alarm has been cleared and whether the
e"uipment is running properly. Perform the operations
re"uired by the remote maintenance center.
The operations re"uired by the remote maintenance center ha%e been
successfully performed. The remote maintenance center has confirmed that
onsite processing is complete and onsite engineers can lea%e.
& None
(min.)
Impact
!ecord the onsite operation process in detail, and ta#e a
picture of all de%ices and a picture of each de%ice used.
The field information is correctly collected and pro%ided to the remote
maintenance center.
' None
(min.)
Impact
!e"uest remote maintenance engineers to confirm the
failure and pro%ide the site information for them.
The remote maintenance engineers ha%e confirmed the failure and the site
information has been pro%ided.
& None

Radio Link Failure

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Radio Link Failure

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ALM-28008 Radio Link Failure

Network Element: BTS3900

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