73-331

Operations Management I
Intersession/Summer 2014



General Information

Class meetings 11:30-2:20pm - Mon./Wed. OB 110
Instructor Asad Shafiq
Office hours Mon./Wed. 2:30 -3:30 E-mail ashafiq@uwindsor.ca
Telephone 3483 Office OB 326
Secretary Ms. Lena Razwan
Office OB 406 E-mail razwan1@uwindsor.ca

Course Description
The Operations Management I course will focus on different aspects of operations
management (OM) and how efficient management of processes is vital for the success
of a firm. It is the first part of a two-course series where we will discuss:
Forecasting
Inventory Control
Aggregate Production Planning
Quality and Reliability
Capacity and Facility Design
In general, processes create customer value by transforming inputs, such as materials,
energy, services, and people, into outputs, including both goods and services.
Operations-based principles are used in many functional areas to improve firm
performance and maintain a competitive advantage.

Course Pre-requisites
It is your responsibility to withdraw from this course during the two week add/drop
period if you have NOT successfully passed the following pre-requisite courses:

04-73-220 Quantitative Decision Models

Failure to withdraw will result in your automatic withdrawal by the Registrars Office at
any time during the term. NOTE: The student is responsible for fees and tuition
incurred for the course until the withdrawal date.
Learning Objectives and Expected Outcomes

After completing this course, the students will be able to
explain the role of operations management in manufacturing and service
organizations
identify the connections between operations management and the other parts
of the organization
recognize problems such as forecasting, inventory control, production planning,
quality control, reliability, processes, capacity and facility design
apply solution procedures developed in the area of operations management
use computer software (i.e., Excel) to solve operations management problems

Textbook and Other Materials

Text: R. S. Russell & B. W. Taylor III. Operations Management Creating value along the
Supply Chain, seventh edition (2011), John Wiley & Sons.

Available from the bookstore
Lecture notes: Available from the course website

Course Website: www.clew.uwindsor.ca/osp-portal
Visit the course website at least twice a week for lecture notes, Excel files, assignments,
solutions, midterm and exam information, and other announcements and information.

Course Assignments and Marking

Quizzes
All quizzes are equally weighted
All quizzes are announced
Assignments
There are 2 equally weighted individual assignments
Each assignment is due in the beginning of the class in which it is due (Late
assignments will not be accepted)
You may discuss the problems with others, but must hand in your own work
Every assignment must be stapled with the cover sheet that includes
student ID, name and course number
Case Study
There are two case studies, which are to be analyzed and discussed in groups
Each group can have 4-5 members
Group members should nominate a person who will be submitting their names
by May 9.
For Case 1, only a report needs to be submitted (the report should be limited to
5 pages excluding tables and graphs)
For Case 2, both a presentation and a report are required. Presentations will be
scheduled in the last two sessions of the course

Midterm: May 28, 2014; 1:00PM 2:30PM: (in class)
Final: June 21, 2014; 12:00PM (Room TBA)
Aides, exam: non-programmable, scientific calculator and straightedge. All tables
and formulae are supplied with the exam.

Marking Scheme
Quizzes (5 scheduled - 1% each) 5%
Assignments (2 assignments - 5% each) 10%
Case Study 1: Analysis + Report 8%
Case Study 2: Analysis + Presentation 12%
Mid-Term 25%
Final Exam 40%
Total 100%



Academic Integrity and Code of Conduct
Missed Exams and Late Assignments
Registration, Adding, and Dropping Courses
Odette School of Business Grading Policy
Student Evaluation of Teaching (SET)
Refer to the Odette School of Business Course Policies document for
specific information on all the above subjects. This Course Policies
document is available electronically on each course CLEW site and in
paper form outside each Area Secretary office on the 4
th
floor of the
Odette building. (Adopted Fall 2009)

Class by Class Assignments: 73-331 Intersession 2013
Class Date Chapter/Topic of Discussion
Announcements / Due Dates of
Assignments
1 5-May 01: Introduction to Operations Management Course Outline, Class Rules etc.
2 5-May 12: Forecasting
3 7-May 12: Stationary Series Assignment 1 Announced
4 7-May 12: Trend and Seasonality Groups due 9th May (midnight)
5 12-May Case 1 Modelling - Extra Reading Case 1: Case Problem: 12.4
6 12-May Case 1 Analysis - Group Project
7 14-May 12: Excel for Forecasting and Regression Quiz 1; Assignment 1 Due
8 14-May Forecasting: Multiplicative Seasonal Method Case 1 report due on 18th May (midnight)
9 21-May 13: Inventory Management: EOQ Model
10 21-May 13: Inventory Management: EPQ Model Quiz 2
11 26-May 13: Inventory Management: Variable Demand
12 26-May 13: Inventory Management: Periodic System Assignment 2 Announced
13 28-May 13: Excel for Inventory using Normal Probabilities
14 28-May Mid-Term Exam(class time)
15 2-Jun 14: Aggregate Planning: Pure Strategies Assignment 2 Due
16 2-Jun 14: More on Aggregate Planning
17 4-Jun 14: Excel for Aggregate Planning using Solver Case 2: TBA
18 4-Jun 02: Introduction to Quality
19 9-Jun Inventory Simulation Quiz 3 & 4
20 9-Jun Inventory Simulation
21 11-Jun 03: Statistical Process Control
22 11-Jun 04: Product Design Case 2 report due 15th June (midnight)
23 16-Jun Case 2 Presentations: Groups 1-5 Quiz 5
24 16-Jun Case 2 Presentations: Groups 6-10
- 21-Jun Final Exam 12:00pm - Location TBA
Notes
1. No Class on 19th May (Victoria Day)
2. Course Evaluation: (during the last two weeks of classes)