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Table Of Contents
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,ore!ord
-hapter 1:
Communication Basics
-hapter *:
Types Of Communication
-hapter +:
Types Of Personalities
-hapter .:
Body Language Basics
-hapter /:
Improving Skills
-hapter 0:
Final Hints
#rapping 1p
Foreword
There are particular techni2ues !hich ma" help "ou out in enhancing
"our communication s'ills and these strategies !ill tell "ou precisel"
!hat "ou lac' in being a great spea'er as !ell as a reall" good listener.
3et all the info "ou need here.

Communication Commando
3et People To 4Snap To4 #ith -orrect -ommunication
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Chapter 1:
Communication Basics
Synopsis
Effective communication is a trul" crucial s'ill !hich "ou must learn
if "ou !ish to move ahead in "our career. (egardless !hat "ou do and
!hat "our intents are ho!ever if "ou can5t communicate effectivel"
then "our entire idea of progressing !ill bomb.
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The asi!s
)ou can5t tell "our plans and goals !ithout an effective
communication strateg". If "ou5re confused !hile e6plaining
something then individuals !ill thin' that thing !ill also be
confusing. This is a natural reaction !hich ever" normal individual
!ill give "ou.
)ou might have seen that there are some individuals !ith a trul"
confident and alert tone and these individuals al!a"s tend to be
more successful and managed in their lives than those !ho lac'
assurance and effective communication s'ills.
This isn5t because the latter t"pes of individuals don5t have the
!or'ing capabilities ho!ever it5s simpl" that the" can5t motivate
individuals to !or' for them and the" ma" never convince
individuals effectivel" to team up !ith them.
Some individuals believe that simpl" spea'ing and e6pressing is
communication ho!ever "ou ought to 'no! that listening is a
different trul" crucial part of the communication. #hen "ou listen
then "ou are able to e6press "ourself and these e6pressions
promote or discourage the spea'er to continue.
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-ommunication is a crucial process !hich helps us to conve" our
feelings and !ithout communication !e !ill not be able to share
our e6perience !ith other individuals.
There are assorted parts of communication li'e spea'ing
listening motions and bod" language although each one of these
is crucial to ma'e communication effective. #hen "ou are able to
master these all parts then "ou ma" sa" that "ou have learned the
art of communication.

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Chapter ":
Types Of Communication
Synopsis
There are * t"pes of communication and "ou are able to call these *
t"pes verbal and no-verbal communication. Both of these are crucial
in a !a" that the" complete one another.

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" Types
There are different properties of verbal communication li'e !ords
language voice and others. #hen a "oungster is born he has vocal
cords and as he gro!s he learns to command those vocal cords and to
spea' !ords.
% fe! !ords are $ust natural gestures as cr"ing out or laughing
ho!ever !ith time he learns to spea' language. #ords solel" have no
meaning instead individuals give meaning to !ords b" ordering them
in different !a"s.
Through spea'ing !e al!a"s attempt to ma'e things clear ho!ever
this doesn5t occur al!a"s. #hen !e believe that something is relevant
to us !e li'e!ise thin' that this thing is e2uall" relevant to others
also ho!ever it is not li'e that. )ou ma" e6perience lots of issues in
spea'ing and onl" !a" to handle all those issues is through
e6perience.
Spea'ing has basicall" * areas !hich are interpersonal spea'ing and
public spea'ing. 9ost common is interpersonal spea'ing as !e
communicate mostl" person to person and in order to do that
effectivel" "ou have to learn individuals and read individuals
correctl". 9anners matter most in interpersonal spea'ing and "ou
ought to spea' in a manner that the individual shouldn5t be offended
in an"!a".
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Public spea'ing is a different area !hich "ou ma" improve b" $ust
observing some good spea'ers. Time has sho!n that some individuals
are al!a"s good public spea'ers although others can5t be trul" good
public spea'ers.
;onverbal communication is li'e!ise an integral part of
communication and as a matter of fact in a fe! cases it ma" be more
crucial than verbal communication. Situations ma" come !here
!ords !on5t let "ou e6plain things decentl" and in those situations
non-verbal communication comes into pla".
There are assorted parts of non-verbal communication li'e artifacts
haptic chronemics and additional similar things. %rtifacts are the
most crucial things !hich include "our clothing dressing st"le
$e!elr" and other accessories !hich get to be part of "our personalit".
%ccording to most of the e6perts "our !ardrobe is the most crucial
ob$ect in haptic and it ma" al!a"s send the affect of "our real
personalit". Individuals ma" be often $udged from their clothing st"le.
<i'e!ise "ou ma" get an idea of feelings from haptic as !ell. The !a"
"ou touch something or somebod" ma" send a right or !rong
impression !hich means "ou ought to be trul" careful.
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Chapter #:
Types Of Personalities
Synopsis
The histor" of the . personalit" t"pes a.'.a. the . temperaments
begins !ith >ippocrates *. hundred "ears ago. >e described the .
personalities b" naming them blac' bile "ello! bile phlegm and
blood.
So !hat do these fluids have to do !ith personalit" t"pes?
>ippocrates described these fluids as representing a person@s health.
Blac' bile A 9elanchol" )ello! bile A -holeric Phlegm A Phlegmatic
and Blood A Sanguine. 9elanchol" -holeric Phlegmatic and
Sanguine are the . personalit" t"pes of this da" and age.
9elanchol" means that "ou5re reall" anal"tical. -holeric means that
"ou !ish al!a"s to be in charge. Phlegmatic means that "ou are a
nurturer. Sanguine means "ou simpl" !ant to have fun.
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$ersonality Types
Ever" personalit" has its o!n strengths and failings. Ever" one of us
is a combination of all the . personalities but !e all have a dominant
personalit" t"pe and a less dominant personalit" t"pe.
9elanchol" - also 'no!n as an Emerald 3reen -onscientious.
The force of this personalit" is: Thin'er Inventor Planner %nal"&er
%ccurate Brgani&ed Thoughtful Cetailed %rtistic Philosophical
Perfectionist Economical Idealistic and Purposeful.
The failings of this personalit" are: Introverted Easil" Cepressed
Bver -autious %nal"sis Paral"sis <a"ed Bac' S'eptical and
Pessimistic.
Those !ho have 9elanchol" people close to them ought to drop
generalities from their vocabular". #ords li'e 4al!a"s4 and 4never4
!on5t be valued. If at all possible dip the volume of "our voice and
'eep "our tone friendl".
If "ou5re in a bad mood see that "ou don5t drip "our negativism on
them the"5ll ta'e it personall" and be 2uestioning all da" !hat the"
did !rong.
To convince melancholies "ou need to have details. The" !ant to see
all of the points on the Po!erPoint and have them e6plained as !ell
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as an" other detailed material. )ou ma" !ant to provide
supplemental material !ith lots of details to them.
-holeric - a.'.a. a (ub" (ed Cominance. The force of this
personalit" is: ;atural Born <eader 3oal Briented %chiever
Butgoing Bptimistic >ard #or'ing %ggressive Strong-#illed
Cecisive Problem Solver -onfident Independent Succeeding (is' -
Ta'er Cirect.
The failings of this personalit" are: Comineering 9" #a" Br The
>igh #a" (ule Brea'er -ompulsive -ontrolling -old Tactless
Intolerant Indifferent Boss" and Impatient.
% choleric5s failings include anger and aggression. % choleric is the
most li'el" to have a d"namic temperD he is a door slammer and horn
blo!er and he might carr" a grudge for a long time. This includes a
ra! and sarcastic tongue and the choleric !ill rarel" hesitate to tell
somebod" off.
To convince cholerics "ou have to gain their respect. If the" vie! "ou
as uncertain or unprepared "ou lose. The" li'e !inners. If "ou !ant to
convince cholerics to attend a function tell them all the leaders !ill
be there. <et them 'no! ho! !hat "ou offer !ill ma'e them a better
leader. -holerics lead through the force of their personalities.
Phlegmatic - also 'no!n as a Pearl )ello! and Steadiness. The force
of this personalit" is: -are 3iver Stable Patient <istener Peaceful
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Tolerant Eas" 3oing -alm (eliable <o"al Pleasant Inoffensive
;urturing and S"mpathetic.
The failings of this personalit" are: Indecisive %voids (e$ection
Permissive #orrier Sh" Bashful ;onchalant Timid <oner ,earful
>esitant and -ompromising.
The phlegmatic is better 2ualified b" the !ords 4eas" going4. >e5s the
rela6ed and stead" person !ho is not easil" disturbed. >e5s the easiest
temperament sort to get along !ith.
<ife for him is happ" une6cited and calm. 1nderneath the rela6ed
e6terior the phlegmatic is the most uncertain temperament t"pe. >e
fre2uentl" utili&es humor to ma'e his points. The phlegmatic is more
an observer and doesn5t involve himself in the activities of others.
To convince a phlegmatic "ou have to sho! them ho! matters are in
the best interest of the group. )ou often need a format !here the"5re
as'ed their opinion. )ou ma" need to communicate in a !a" that
levels the pla"ing field and 'eeps them from being dominated. The"
lead b" forming alliances.
Sanguine - a.'.a. a Topa& Blue Influence. The forte of this
personalit" is: -heerful Sincere %pologetic Inspirational
Enthusiastic -reative Bptimistic -harismatic Entertaining
-urious Eolunteering Promoter E6pressive Butgoing and
E6troverted.
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The failings of this personalit" are: Tal'ative ,orgetful Poor
<istener (epetitious ,ran' Interrupter 1npredictable >apha&ard
1norgani&ed ;erv" Inconsistent 9ess" 9ood" Sho!-off
-hangeable and Scatterbrained.
>e5s comfiest around people and doesn5t li'e being alone. >e5s often
'no!n as a 4toucher4D reaching out and touching the arm or shoulder
of the person he is tal'ing !ith. This ma" ma'e more introverted
temperaments nervous and uncomfortable.
If "ou !ant a sanguine personalit" to attend an event tell them ho!
much fun it !ill be or give them a position up front !here the"5ll be
noticed. % sanguine !ould probabl" ma'e a great master or mistress
of ceremon" for an event. Sanguines lead b" being using their abilit"
to be !insome.
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