Management Responsibility Draft 4 10 March 2014

CIMENTO NACIONAL LDA
TITLE:
SUBTITLE:
MANAGEMENT RESPONSIBILITY
INDEX CHAPTERS
Document No.: PROC 5.0 Effectie D!te: P!"e # of #$%
Com&i'e(: FRANS BENEKE Si"n!tu(e: Co&) No.
A&&(oin" Office(: FARUK ER Si"n!tu(e: Re *Am+t, No. #
INDEX CHAPTERS
I+entific!tion D E S C R I P T I O N P!"e Num-e(.
W.I. 4.2.3 (i) Amendment Recod 2 o! "05
PO# 5.0 Po$ic% !o &'n'(ement Re)*on)i+i$it% 3 o! "05
PROC 5." &'n'(ement Commitment 4 o! "05
PROC 5.2 C,)tome Foc,) 5 o! "05
PO# 5.3 -,'$it% Po$ic% . o! "05
PROC 5.4." P$'nnin( / -,'$it% O+0ecti1e) 2 o! "05
PROC 5.4.2 (') (i) -,'$it% P$'nnin( / 3oc,ment'tion 4 o! "05
PROC 5.4.2 (') (ii) -,'$it% P$'nnin( / Poce))e) 5 o! "05
PROC 5.4.2 (+) -,'$it% P$'nnin( / Re)o,ce) "0 o! "05
PROC 5.4.2 (c) -,'$it% P$'nnin( / Contin,'$ Im*o1ement "" o! "05
W.I. 5.4.2 (') -,'$it% P$'nnin( / 6$o+'$ #o(i)tic) Poce)) "2 o! "05
W.I 5.4.2 (+) -,'$it% P$'nnin( / Pod,ct F$o7 'nd Conto$ Point) "3 o! "05
PROC 5.5." (') Admini)t'tion / Re)*on)i+i$it% 8 A,t9oit% "4 o! "05
PROC 5.5." (+) Admini)t'tion / Re)*on)i+i$it% 8 A,t9oit% "5 o! "05
W.I. 5.5." (c/**)
Admini)t'tion / Re)*on)i+i$it% 8 A,t9oit% : ;o+
3e)ci*tion
". : 454 o! "05
W.I. 5.5." (<<) i / 1iii Admini)t'tion / Re)*on)i+i$it% 8 A,t9oit% / 4.5 : 532 o! "05
W.I. 5.5." ()
Admini)t'tion / Re)*on)i+i$it% 8 A,t9oit% &'ti= o!
O('ni)'tion 3i1i)ion) 1). E$ement)
543 o! "05
PROC 5.5.2 Admini)t'tion / &'n'(ement Re*e)ent'ti1e 554 o! "05
PROC 5.5.3 Admini)t'tion / Inten'$ Comm,nic'tion 5.5 o! "05
PROC 5.. (') &'n'(ement Re1ie7 52. : 542 o!
PROC 5.. (+) Poce)) F$o7 !o &'n'(ement Re1ie7 554 o! "05
W.I. 5.. &'n'(ement Re1ie7 : A(end' !o &'n'(ement Re1ie7 "0055 o! "05
Fo F,t,e U)e "0"0 : "05 o!
TITLE:
SUBTITLE:
AMENDMENT RECORD
Document No.: W.I. 4.2.3 (i) Effectie D!te: P!"e / of #$%
AMENDMENT RECORD
Document !n+
&!"e num-e(
Rei.ion
No.
Effectie +!te N!tu(e of (ei.ion
TITLE:
SUBTITLE:
POLICY 0OR MANAGEMENT RESPONSIBILITY
Document No.: PO# 5.0 Effectie D!te: P!"e 1 of #$%
It i) t9e *o$ic% o! t9e &'n'(ement o! CIMENTO NACIONAL LDA to commit to <,'$it%> 7it9 !oc,) on
C,)tome Re<,iement) ') cont'ined in t9e -,'$it% Po$ic% t9o,(9 e!!ecti1e *$'nnin(>
'dmini)t'tion 'nd ') con!imed d,in( &'n'(ement Re1ie7)> in ode to meet t9e com*'n%
o+0ecti1e) 79i$)t com*$%in( 7it9 t9e e<,iement) o! t9e inten'tion'$ )t'nd'd? SABS ISO
500"@2004.
TITLE:
SUBTITLE:
MANAGEMENT COMMITMENT
Document No.: PROC 5." Effectie D!te: P!"e 2 of #$%
PURPOSE
A9e *,*o)e o! t9e *oced,e i) to de!ine 9o7 m'n'(ement demon)t'te) t9ei
commitment to <,'$it%.
SCOPE
A9e *oced,e co1e) t9e entie com*'n%> it) ),**$ie) 'nd it) c,)tome).
RESPONSIBILITY
It i) t9e e)*on)i+i$it% o! t9e COO to en),e t9't m'n'(ement commitment i)
demon)t'ted t9o,(9o,t t9e o('ni)'tion.
PROCEDURE
A9i) i) 'c9ie1ed +% en),in(@/
') A9't 'de<,'te e)o,ce) 'e in *$'ce to o*e'te t9e com*'n%
e!!ecti1e$%
+) e!!ecti1e inten'$ comm,nic'tion
c) cond,ctin( c,)tome )'ti)!'ction e1ie7)
d) i)),in( $ette) to ),**$ie) 'nd com*'n% )t'!!
e) t9't -,'$it% Po$ic% 'nd O+0ecti1e) 'e e)t'+$i)9ed
!) t9e cond,ctin( o! e(,$' &'n'(ement Re1ie7)
PROC. .."/..4
PROC 5.5
PROC 2.2.3
W.I. 5."
PROC 5.3
PROC 5..
TITLE:
SUBTITLE:
CUSTOMER 0OCUS
Document No.: PROC 5.2 Effectie D!te: P!"e % of #$%
PURPOSE
A9e *,*o)e o! t9i) *oced,e i) to de!ine +% 79om 'nd 9o7 C,)tome Foc,) i)
'dde))ed.
SCOPE
A9i) *oced,e co1e) '$$ inte'ction) 7it9 c$ient) 'nd '$$ t9e de*'tment) in t9e
com*'n%.
RESPONSIBILITY
It i) t9e e)*on)i+i$it% o! t9e COO to en),e t9't '$$ )t'!! 'e '7'e o! C,)tome
Re<,iement) 'nd t9't com*'n% *oce))e) 'e de)i(ned to meet t9o)e
e<,iement).
PROCEDURE
A9i) i) 'c9ie1ed +% t9e Poced,e) 'nd WoB In)t,ction) in *$'ce ),c9 ')@/
') -,'$it% P$'nnin(
+) Inten'$ Comm,nic'tion
c) Re)o,ce &'n'(ement
d) Pod,ct Re'$iC'tion
e) C,)tome S'ti)!'ction Re1ie7)
!) &e'),ement> An'$%)i) 'nd Im*o1ement
PROC 5.4
PROC 5.5
PROC .." : ..4
PROC 2." : 2..
PROC 2.2.3
PROC 4." : 4.5
TITLE:
SUBTITLE:
3UALITY POLICY
Document No.: PO# 5.3 Effectie D!te: P!"e 4 of #$%
It i) t9e *o$ic% o! t9e &'n'(ement Ae'm o! CIMENTO NACIONAL LDA to de1e$o*> m'n,!'ct,e 'nd
de$i1e +$ended cement t9't meet C,)tome Re<,iement)> 'nd com*$ie) 7it9 SANS )t'nd'd)
79i$)t m'Bin( *o!it) !o t9e )9'e9o$de).
A9i) 7i$$ +e done in 'ccod'nce 7it9 t9e e(,$'to% e<,iement) '))oci'ted 7it9 t9i) ind,)t%.
A9e &'n'(ement Ae'm i) committed to contin,'$$% im*o1in( t9e -,'$it% &'n'(ement S%)tem
79i$)t com*$%in( 7it9 t9e e<,iement) o! t9e inten'tion'$ )t'nd'd> SABS ISO 500"@2004 'nd t9e
SABS e<,iement).
Ao t9i) end t9e &'n'(ement Ae'm 9') '))i(ned t9ei )i(n't,e) to t9i) *o$ic% 'nd ,ndet'Be) to
comm,nic'te it t9o,(9o,t t9e com*'n% to '$$ em*$o%ee) to en),e t9't it i) ,nde)tood in t9e
o('ni)'tion.
A9e -,'$it% Po$ic% 'nd '))oci'ted o+0ecti1e) 7i$$ +e e1ie7ed !o ),it'+i$it% d,in( t9e Ann,'$
&'n'(ement Re1ie7 &eetin( o! e'c9 %e'.
DDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDD DDDDDDDDDDDDDDDDDDDDDDDDDDDD
TECHNICAL DIRECTOR SALES AND MAR5ETING
DDDDDDDDDDDDDDDDDDDDDDDDDDDD
CHIE0 OPERATING O00ICER
TITLE:
SUBTITLE:
PLANNING 6 3UALITY OB7ECTI8ES
Document No.: PROC 5.4." Effectie D!te: P!"e 9 of #$%
PURPOSE
A9e *,*o)e o! t9i) *oced,e i) to de!ine t9e <,'$it% o+0ecti1e).
SCOPE
A9e )co*e o! t9i) *oced,e co1e) '$$ !,nction) in t9e com*'n% 'nd it)
c,)tome) 'nd ),**$ie).
RESPONSIBILITY
It i) t9e e)*on)i+i$it% o! '$$ )t'!! to meet t9e <,'$it% o+0ecti1e).
PROCEDURE
A9e m'n'(ement o! CIMENTO NACIONAL LDA 9'1e de!ined t9e !o$$o7in(
<,'$it% o+0ecti1e) in ),**ot o! t9ei <,'$it% *o$ic%@/
') &eetin( c,)tome e<,iement)? me'),ed t9o,(9 c,)tome
)'ti)!'ction e1ie7)
+) &'Bin( *o!it) !o t9e com*'n% (&'n'(ement Acco,nt))
c) Contin,'$ Im*o1ement? me'),ed t9o,(9 m'n'(ement e1ie7)
d) Inten'$ Comm,nic'tion? 3oc,mented
e) E=ten'$ Comm,nic'tion
!) Com*$i'nce to ISO EN "52/"E2
A9e o+0ecti1e) o! indi1id,'$ *oce))e) 'e de!ined in t9e '))oci'ted *oced,e)
'nd doc,mented ,nde t9e 9e'din( o! PURPOSE: 'nd t'(et) in t9e '**o1ed
+,d(et.

PROC. 2.2.3
PROC 5..
PROC 5.5.4
PROC 5."
TITLE:
SUBTITLE:
3UALITY PLANNING ; DOCUMENTATION
Document No.: PROC 5.4.2 (') (i) Effectie D!te: P!"e < of #$%
PURPOSE
A9i) *oced,e i) intended to de!ine 9o7 'nd +% 79om t9e -,'$it% P$'n) o!
CIMENTO NACIONAL LDA 7i$$ +e doc,mented.
SCOPE
A9e )co*e o! t9e -,'$it% S%)tem co1e) '$$ t9e e$ement) o! t9e Inten'$
St'nd'd> 'nd i) '**$ic'+$e 79ee t9e e<,iement) o! )*eci!ic cont'ct) 'e
not c,ent$% de!ined in t9e e=i)tin( doc,ment'tion.
RESPONSIBILITY
A9e &'n'(ement Re*e)ent'ti1e i) e)*on)i+$e !o@/
". A9e initi'tion o! )*eci'$ WoB In)t,ction) in con0,nction 7it9 t9e
e$e1'nt di1i)ion) o de*'tment) o! t9e o('ni)'tion t9't 7i$$ co1e
)*eci!ic e<,iement) de!ined in ),c9 ' cont'ct.
2. En),in( t9't t9o)e )*eci'$ 7oB) in)t,ction) 'e im*$emented>
m'int'ined> conto$$ed 'nd ,nde)tood +% '$$ t9e )t'!! in1o$1ed 7it9
it.
PROCEDURE
A9e ),it'+i$it% doc,mented 'nd conto$$ed !om't o! t9e <,'$it% *$'n 7i$$
inc$,de@/
') P,*o)e
+) Sco*e
c) Poced,e
d) Re!eence)
e) Identi!ic'tion o! cont'ct) in1o$1ed
!) 3et'i$) o! conce))ion)> 'mendment to cont'ct) o det'i$) o!
ne(oti'tion) 7it9 t9e c$ient o('ni)'tion
() S*eci!ic )*eci'$ WoB In)t,ction)
9) Fo7 doc,ment) 7i$$ +e G!$'((edH
F,t9emoe> 79ee '**$ic'+$e> '$$ )t'nd'd +,)ine)) !om)> t'()> identi!ic'tion
)ticBe)> 7oB) ode) etc.> 7i$$ +e !$'((ed 7it9 ' e!eence n,m+e !om t9e
-,'$it% P$'n.
TITLE:
SUBTITLE:
3UALITY PLANNING 6 PROCESSES
Document No.: PROC 5.4.2 (') (ii) Effectie D!te: P!"e = of #$%
PURPOSE
A9e *,*o)e o! t9i) *oced,e i) to det'i$ 9o7 t9e 1'io,) !,nction) in t9e
o('ni)'tion intee$'te $o(i)tic'$$%.
SCOPE
A9e )co*e o! t9i) *oced,e co1e) '$$ t9e e$ement) o! t9e Inten'tion'$
St'nd'd.
RESPONSIBILITY
A9e &'n'(ement o! CIMENTO NACIONAL LDA 'e e)*on)i+$e !o t9e $o(i)tic'$
*$'nnin(.
PROCEDURE
A9e $o(i)tic'$ )%)tem i) de!ined in@/
". 6$o+'$ #o(i)tic)
2. Pod,ction #o(i)tic)
W.I 5.4.2 (')
W.I 5.4.2 (+)
TITLE:
SUBTITLE:
3UALITY PLANNING 6 RESOURCES
Document No.: PROC 5.4.2 (+) Effectie D!te: P!"e #$ of #$%
PURPOSE
A9e *,*o)e o! t9i) *oced,e i) to de!ine 9o7 'nd 79o 7i$$ *$'n e)o,ce).
SCOPE
A9i) *oced,e co1e) t9e entie o('ni)'tion 'nd t9e -,'$it% S%)tem.
RESPONSIBILITY
It i) t9e e)*on)i+i$it% o! t9e COO to do e)o,ce *$'nnin(.
PROCEDURE
A9e mec9'ni)m i) de)ci+ed in t9e *oced,e m'n,'$. PROC .." to ..4
TITLE:
SUBTITLE:
3UALITY PLANNING 6 CONTINUAL IMPRO8EMENT
Document No.: PROC 5.4.2 (c) Effectie D!te: P!"e ## of #$%
PURPOSE
A9e *,*o)e o! t9e *oced,e i) to de!ine 9o7 'nd 79o 'c9ie1e) *$'nnin( !o
contin,'$ im*o1ement.
SCOPE
A9e )co*e o! t9i) *oced,e co1e) t9e entie -,'$it% &'n'(ement S%)tem.
RESPONSIBILITY
It i) t9e e)*on)i+i$it% o! t9e COO to *$'n !o im*o1ement.
PROCEDURE
A9i) i) 'c9ie1ed +% en),in( t9't ' )%)tem o! c9ecB) 'nd +'$'nce) 'e in
*$'ce t9't c'n me'),e *e!om'nce ') ' +')i) !o im*o1ement> ),c9 ')@
') &'n'(ement Re1ie7)
+) C,)tome S'ti)!'ction Re1ie7)
c) 3e)i(n 'nd I o 3e1e$o*ment
d) &e'),ement> An'$%)i) 'nd
PROC 5..
PROC 5.2
PROC 2.3
PROC 4.0
TITLE:
SUBTITLE:
3UALITY PLANNING 6 GLOBAL LOGISTICS PROCESS
Document No.: W.I. 5.4.2 (') Effectie D!te: P!"e #/ of #$%
Cu.tome(
Re>ui(ement.
1; Mont?')
0o(ec!.t.
Mont?')
@(itten
D!i')
8e(-!'
O(+e(
Cont(!ct ReieA
No StocB C Inento()
Cont(o'
Ye.
P(o+uction
P'!nnin"
U&+!te
P(o+uction P'!n
De'ie() Cont(!ct
Effect De'ie()
Cu.tome(
S!ti.f!ction
ReieA
TITLE:
SUBTITLE:
3UALITY PLANNING 6 PRODUCT 0LO@ AND CONTROL
POINTS PROCESS
Document No.: W.I. 5.4.2 (+) Effectie D!te: P!"e #1 of #$%
RESPONSIBILITY
PROC %.%
PROCESS PROCEDURE
PROC 2./.#
COO
Fin'nci'$ &'n'(e
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4
PROC 2.4
Pod,ction ),*e1i)o
Fin'nci'$ &'n'(e PROC 2.4.3
COO 8 &'Betin(
&'n'(e
Pod,ction S,*e1i)o
PROC 2.2
PROC 2.5.5
&'Betin( de*'tment
&'n. Re1. Committee PROC 2."
Pod,ction S,*e1i)o
EN6. &'n'(e
#'+ &'n'(e
PROC ..3
PROC 2.5
PROC 2..
S9i!t ),*e1i)o
Pod. S,*e1i)o PROC 4.2.3
COO 8 Fin. &'n'(e
Pod. S,*e1i)o PROC ..2.2
#'+o'to%> &'Betin(>
Pod,ction S,*e1i)o>
COO
PROC 4.3I5
6en. &'n'(e)
#'+o'to% PROC 4.2.4
#o'd de)*'tc9e)
PROC 2.2.3
PROC 4.2."
Fin'nci'$ &'n'(e
PROC 4.2
PROC 4.4
PURCFASIN6
RECEIJIN6
INSPECAION
CUSAO&ER
RE-UIRE&ENAS
PROC 2.2
SAOCK CONARO#
PROC 2.5.5
PRO3UCAION P#ANNIN6
&AINAENANCE
PROC ..3
INSPECAION
&EASURIN6
8 AESA E-UIP
PROC 2..
PRO3UCAION
PROC 2.5
IN PROCESS INSPECAION 8
AESAIN6
FU&AN RESOURCES
8 ARAININ6
NON/CONFOR&ANCES 8
CORRECAIJE ACAION
FINA# INSPECAION
8 AESA
3E#IJERK 8
CUSAO&ER FEE3BACK
3OCU&ENA> 3AAA 8
RECOR3 CONARO#
TITLE:
SUBTITLE:
ADMINISTRATION ; RESPONSIBILITY AND AUTHORITY
Document No.: PROC 5.5." (') Effectie D!te: P!"e #2 of #$%
PURPOSE
A9e *,*o)e o! t9i) *oced,e i) to de!ine t9e A,t9oit%> Re)*on)i+i$it% 'nd
Intee$'tion)9i* o! *e)onne$ 79o m'n'(e> *e!om 'nd 1ei!% 7oB '!!ectin(
<,'$it% 'nd to demon)t'te t9ei inte!'ce 7it9 t9e -,'$it% S%)tem.
SCOPE
A9e )co*e o! t9i) *oced,e co1e) t9e entie o('ni)'tion'$ )t,ct,e o! t9e
com*'n%.
RESPONSIBILITY
A9e COO o 9i) de$e('ted e*e)ent'ti1e 7it9 e=ec,ti1e e)*on)i+i$it% i)
e)*on)i+$e !o t9e o('ni)'tion'$ )t,ct,e.
PROCEDURE
A9e ($o+'$ o('no('m de!ine) $ine 'nd )t'!! !,nction) o! t9e o1e'$$
)t,ct,e.

Fo det'i$ed in!om'tion e('din( ',t9oit% 'nd e)*on)i+i$it% e!eence i)
m'de cont'inin( t9e det'i$ed 0o+ de)ci*tion o! '$$ )t'!!.
F,t9e to t9e '+o1e> ' m'ti= o! 3e*'tment 'nd 3i1i)ion) 1). e$ement) o!
t9e )t'nd'd ') 7e$$ ') t9e !,nction'ie) in1o$1ed i) e!$ected.
W.I. 5.5." (1)
W.I. 5.5." (c/t)
W.I. 5.5." (W)
TITLE:
SUBTITLE:
ADMINISTRATION ; RESPONSIBILITY AND AUTHORITY 6 7OB
DESCRIPTIONS
Document No.: PROC 5.5." (+) Effectie D!te: P!"e #% of #$%
PURPOSE
A9e *,*o)e o! t9i) *oced,e i) to en),e t9't 0o+ de)ci*tion) !o '$$ *o)ition) in
t9e Com*'n% 'e !om'$i)ed 'nd '1'i$'+$e.
SCOPE
A9e )co*e o! t9i) *oced,e i) to de!ine t9e e=tent o! t9e 0o+ de)ci*tion> 79ic9
inter alia de!ine) t9e e)*on)i+i$it%> ',t9oit%> 'nd inte/e$'tion)9i*) o! *e)onne$.
RESPONSIBILITY
A9e COO o 9i) de$e('ted e*e)ent'ti1e) 'e e)*on)i+$e !o en),in( t9't
,*d'ted 0o+ de)ci*tion) 9'1e +een 7itten !o '$$ *o)ition) ,nde t9ei conto$.
PROCEDURE
- ;o+ de)ci*tion) 9'1e +een 7itten !o
'$$ *o)ition) in t9e o('ni)'tion 'nd 'e 9o,)ed in t9e *e)onne$ !i$e) in t9e
'dmini)t'tion o!!ice. Acce)) to t9e 0o+ de)ci*tion) i) '!!oded '$$>
S,*e1i)o)> &'n'(e) 'nd 3iecto) !o t9e )t'!! ,nde t9ei conto$ 'nd
9') +een co/',t9oi)ed +% t9em.
- I3L) 9'1e +een i)),ed to '$$ *e)onne$
!o t9e *o)ition) t9e% !,$!i$ ot9e t9'n cont'ct 7oBe)> 79ic9 'e d,$%
'**ointed ),+/cont'cto) I ),**$ie). (Re!e cont'ct det'i$) !o !,t9e
in!om'tion)
7o- +e.c(i&tion. +efine t?e fo''oAin":
- A9e *o)ition
- A9e !,nction) 'nd t')B) e$'ted to
t9e *o)ition
- A9e e)*on)i+i$itie)
- A9e ',t9oitie)
- A9e intee$'tedne)) o! *e)onne$
i.e. 79o doe) *o)ition e*ot to 'nd 79o e*ot to t9i) *o)ition
- A9e minim,m <,'$i!ic'tion) 'ndIo
e=*eience e<,ied !o t9e *o)ition.
- A'inin(.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (c) i Effectie D!te: P!"e #4 of #$%
POSITION 6 TECHNICAL DIRECTOR
SCOPE:
O1e'$$ e)*on)i+i$it% !o t9e F'cto%.
RESPONSIBILITY:
". A9e Com*'n% o*e'te) in 'ccod'nce 7it9 e=i)tin( $'7) 'nd e(,$'tion).
2. Im*$ement t9e deci)ion) t'Ben +% t9e Bo'd o! 3iecto).
3. A9e e)t'+$i)9ment 'nd im*$ement'tion o! t9e <,'$it% )%)tem 'nd
contin,o,) im*o1ement 'nd to !'ci$it'te t9e de1e$o*ment o! e'c9 $e1e$ o!
im*o1ement.
4. Ce'te )t'te(ie) to 'c9ie1e <,'$it% o+0ecti1e)> $e'din( to e1'$,'tion.
5. Ao ce'te t9e o('niC'tion t9't 'c9ie1e) t9e <,'$it% )%)tem 'nd *o1ide)
t9e !,nction'$it% needed.
.. En),e t9e *e*''tion o! 'nd '**o1e t9e tem) o! e!eence o! t9e )t'!!
7oBin( in t9e com*'n% in ;o+ 3e)ci*tion).
2. Pe)ide o1e t9e &'n'(ement Re1ie7 &eetin( 'nd t9e e)o$,tion)
en),in( t9ei im*$ement'tion.
4. Ao im*$ement t9e inten'$ <,'$it% ',dit) ') )*eci!ied.
5. &'n'(e 'nd conto$ t9e entie *od,ction *oce)).
"0. #e'd t9e Com*'n%L) (o7t9 'nd de1e$o*ment> in 'ccod'nce 7it9 t9e
c,ent ,nde)t'ndin( 'nd *$'nnin( tec9ni<,e).
"". &'Be 7oBe) '7'e o! c,)tome e<,iement) 'nd c,)tome/!oc,).
"2. Ao *o1ide t9e 9i(9e)t $e1e$ o! inten'$ comm,nic'tion.
"3. Pod,ct) in 'ccod'nce 7it9 EN "5. 'nd "52 St'nd'd).
AUTHORITY:
INTER;RELATIONSHIP:
A9e Aec9nic'$ 3iecto Re*ot) to t9e COO.
TRAINING D EXPERIENCE:
PROC 5." (')
PROC 5.".5
PROC 5..
PROC 4.2.2
PROC 2.5
PROC 5.5.3
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (d) Effectie D!te: P!"e #9 of #$%
POSITION 6 PLANT MANAGER
SCOPE:
&'n'(in( t9e Cement F'cto% in Be$,$,'ne &'*,to.
RESPONSIBILITY:
". A9e Com*'n% o*e'te) in 'ccod'nce 7it9 e=i)tin( $'7) 'nd e(,$'tion).
2. En),e im*$ement'tion o! t9e deci)ion) t'Ben +% t9e Bo'd o! 3iecto).
3. A9e e)t'+$i)9ment 'nd im*$ement'tion o! t9e <,'$it% )%)tem 'nd
contin,o,) im*o1ement 'nd de1e$o*ment o! e'c9 $e1e$.
4. Ce'te )t'te(ie) to 'c9ie1e <,'$it% o+0ecti1e) 'nd e1'$,'tion.
5. Ao 'c9ie1e t9e <,'$it% )%)tem 'nd *o1ide t9e !,nction'$it% needed to
ce'te t9e o('niC'tion.
.. En),e t9e *e*''tion o! 'nd '**o1e t9e 0o+ de)ci*tion) o! t9e )t'!!
7oBin( in t9e com*'n%.
2. &'n'(ement o! t9e &'n'(ement Re1ie7 &eetin( 'nd en),e t9ei
im*$ement'tion.
4. Ao m'n'(e t9e im*$ement'tion o! inten'$ <,'$it% ',dit).
5. &'n'(e 'nd conto$ t9e entie *od,ction *oce)).
"0. A9e Com*'n%L) (o7t9 'nd de1e$o*ment> in 'ccod'nce 7it9 t9e c,ent
,nde)t'ndin( 'nd *$'nnin( tec9ni<,e).
"". En),e )t'!! 7oB to t9e !,$!i$ment o! c,)tome e<,iement) 'nd c,)tome/
!oc,)ed '7'ene)).
"2. Ao *o1ide t9e 9i(9e)t $e1e$ o! inten'$ comm,nic'tion.
"3. Pod,ction> EN "52 St'nd'd).
AUTHORITY:
INTER;RELATIONSHIP:
A9e P$'nt &'n'(e e*ot) to t9e Aec9nic'$ 3iecto.
TRAINING AND EXPERIENCE:
PROC 5." (')
PROC 5.5.2
PROC 5.4."
PROC 5.5."
PROC 5..
PROC 4.2.2
PROC 2.5
PROC 4.2."
PROC 5.5.3
PROC 2.2.2
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (e) i Effectie D!te: P!"e #< of #$%
POSITION 6 3UALITY CONTROL CHIE0
SCOPE:
P9%)ic'$> C9emi)t% 'nd Poce)) #'+o'to% &'n'(ement.
RESPONSIBILITY:
". I) e)*on)i+$e !o )t'ti)tic'$ con)i)tenc% o! t9e *oce))e) e<,ied +%
ceti!ic'tion : to Bee* 'nd in!om '$$ intee)ted *'tie) '+o,t t9e e),$t) in
t9e <,'$it% meetin() $e'din( to *o'cti1e *e1ent'ti1e 'ction).
2. P9%)ic'$ #'+o'to%@
'. En),e t9't )'m*$e) 'e t'Ben on time ') detemined +% t9e
St'nd'd.
+. A9e P9%)ic'$ #'+o'to% te)tin( i) c'ied o,t in 'ccod'nce 7it9 t9e
in)t,ction).
c. Conto$$in( t9e e)e'c9 te)tin( ') *e!omed in t9e $'+o'to%.
d. S,*e1i)ion 'nd *o1ide (,id'nce to )t'!!.
3. 3oin( c9emi)t% te)t) in t9e $'+o'to%> 'nd e1'$,'tin( t9e te)t e),$t)
en),in( co1e'(e o! '$$ t9e e<,iement) to en),e t9't t9e te)t) 'e not
e*e'ted ,nnece))'i$%.
4. #'+o'to% C9ie! to Bee* t'cB o! t9e te)t) 'nd to diect 'nd ),*e1i)e +%
e='minin( t9e e),$t) 'nd to e*e't t9e te)t) i! nece))'%.
5. En),e t9e en1ionment'$ condition) 'e conto$$ed.
.. En),e t9e )moot9 o*e'tion o! '$$ e<,i*ment in t9e $'+o'to% inc$,din(
m'inten'nce 'nd e*'i).
2. Kee* St'nd'd) ,* to d'te 'nd c,ent to ')),e coect '**$ic'tion.
4. &'n'(e t9e #'+o'to% e<,i*ment c'$i+'tion *o('m to Bee* t'cB o!
ecod) !o t9e c'$i+'tion o! t9e)e de1ice) 'nd en),in( m'inten'nce i)
done.
5. B')ed on t9e o,tcome) o! t9e *e!om'nce e1'$,'tion o! ),**$ie) en),e
t9e ,ninte,*ted ),**$% o! con),m'+$e) ,)in( *,c9')in(.
TO BE CONTINUED ON NEXT PAGE
EN"52/"
EN"5./2
EN "5./"I3
PROC 2.3
PROC 5."
EN "5./2
W.I. 4.2.4
W.I. 20.
PROC 4.2
PROC 2..
PROC 2.4
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (e) ii Effectie D!te: P!"e #= of #$%
CONTINUED 0ROM PRE8IOUS PAGE
AUTHORITY:
INTER;RELATIONSHIP:
A9e C9ie! o! -,'$it% e*ot) to t9e P$'nt &'n'(e.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (!) i Effectie D!te: P!"e /$ of #$%
POSITION 6 PLANT MANAGER
SCOPE:
Ao en),e )moot9 o*e'tion o! t9e *od,ction *$'nt 'nd e!!ecti1e *od,ction
m'n'(ement> conti+,tin( to it) o1e'$$ e!!icienc% 'nd e!!ecti1ene)).
RESPONSIBILITY:
". Po1ide ),**ot to '$$ m'n,!'ct,in( te'm) 'nd m'n'(e e!!icient inte('tion
o! 7oB !$o7.
2. En),e com*$i'nce to '$$ )c9ed,$e !o m'c9ine) 'nd !'ci$itie) 'nd '))i)t in
in)t'$$'tion o! '$$ e<,i*mentL).
3. &'int'in o*tim'$ $e1e$ o! c,)tome )e1ice) !o +ot9 inten'$ 'nd e=ten'$
c,)tome).
4. Admini)te '$$ !in'nci'$ !,nction) o! !'ci$it% 'nd *e*'e '$$ e<,ied +,d(et)
'nd !oec')t )'me ') *e e<,ied +,d(et.
5. Ne(oti'te +et7een 1'io,) $'+o, e$'tion) 'nd *e!om e(,$' '**'i)'$)
!o *e)onne$ 'nd ecommend c9'n(e) in )'$'% ') *e e<,iement.
.. En),e o*tim'$ $e1e$ com*'n% *e!om'nce 'nd 'dmini)te em*$o%ee
7oB!oce 'nd '))i)t to de)i(n '$$ contin,o,) im*o1ement 'cti1itie) 'nd
m'int'in *oce)) conto$.
2. Po1ide ),**ot to '$$ !'ci$it% 'cti1itie) 'nd *e*'e *o!it *$'n) !o *$'nt.
4. En),e com*$i'nce to '$$ +,d(et) 'nd m'n'(e comm,nic'tion !o '$$
m'n'(ement 'nd ),*e1i)e *e!om'nce !o )'me.
5. En),e 'd9eence to '$$ time!'me 'nd +,d(et 'nd '))i)t to m'int'in '$$
+,i$din() 'nd e<,i*mentL).
"0. A))i)t o*e'tion te'm to im*$ement '$$ +,)ine)) (o'$) t9o,(9 '**o*i'te
$e'n m'n,!'ct,in( met9odo$o(%.
"". En),e 'c9ie1ement o! '$$ c,)tome commitment) ') *e *od,ction *$'n)
'nd 'c9ie1e '$$ inten'$ +,)ine)) metic).
"2. &'int'in e!!icient <,'$it% o! '$$ *od,ct) 7it9in e<,ied +,d(et 'nd *e*'e
)c9ed,$e.
"3. Com*$ete 'n% ot9e e')on'+$e t')B) o e<,e)t) ') e<,ied> in ode to
meet KPIL).
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (!) ii Effectie D!te: P!"e /# of #$%
AUTHORITY:
". A9e inc,m+ent i) e<,ied to e=eci)e 0,d(ement) 'nd di)cetion in
deci)ion m'Bin( 'nd 7i$$ +e e=*ected to (ene'te inno1'ti1e )o$,tion) 'nd
*o*o)'$).
2. A9e inc,m+ent i) e<,ied to o*e'te 7it9in t9e *o$icie) 'nd *oced,e) o!
t9e Com*'n%.
INTER;RELATIONSHIP:
A9e P$'nt &'n'(e e*ot) to t9e C9ie! O*e'tin( O!!ice I C9ie! E=ec,ti1e O!!ice.
". BSc &ec9'nic'$ En(ineein( o e<,i1'$ent <,'$i!ic'tion i) e<,ied.
2. At $e')t "0 %e')L e=*eience ') ' P$'nt &'n'(e.
3. E=*eience in ' 9i(9/*e)),e en1ionment 7it9 9i(9 1o$,me t,n'o,nd
'nd ' !oc,) on <,'$it%.
4. E=ce$$ent Bno7$ed(e o! 7oB *oce))in(.
5. E=ten)i1e e=*eience o! t9e &S O!!ice ),ite 'nd Windo7)
.. So,nd Bno7$ed(e o! 'dmini)t'tion *inci*$e)> )t'nd'd) 'nd *oce))e).
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (() i Effectie D!te: P!"e // of #$%
POSITION 6 ASSISTANT PLANT MANAGER
SCOPE:
A9e mi$$in( 'nd *'cB'(in( o! cement in t9e mo)t e!!icient m'nne 7oBin( 7it9in
t9e occ,*'tion'$ Fe'$t9 'nd S'!et% !'me7oB 7it9o,t d'm'(e to t9e *$'nt o
e<,i*ment. A!!od'+$e> com*etiti1e <,'$it% o! cement in t9e 'mo,nt) e<,ied to
meet c,)tome dem'nd).
RESPONSIBILITY:
#. Cont(o''in" fiEe+ !n+ !(i!-'e co.t.
/ In c9'(e o! *od,ct m'n,!'ct,in( en(inee)> *od,ction m'n'(e> 'nd i)
connected to t9e e$e1'nt de*'tment).
/ In t9e *e*''tion o! t9e +,d(et o! t9e 3iecto'te +% e)t'+$i)9in( '
+,d(eted co)t !o +ot9 !i=ed 'nd 1'i'+$e in 'n e!!ot to ed,ce co)t) 'nd to
),**ot t9e detemin'tion o! in1e)tment need).
/ A9e e)*on)i+i$it% !o t9e conto$ o! ,nit) t9o,(9 mont9$% +,d(et
monitoin( 'nd 'n'$%)i).
/ En),e t9't t9e nece))'% coecti1e me'),e) 'e t'Ben.
/. Pe(.onne' M!n!"ement
/ En),e t9e 'dmini)t'tion o! *e)onne$ *o('m)> de*endin( on t9e
*o)ition ')cet'inin( t9e t'inin( need).
/ Fe$* to )o$1e t9e *o+$em) o! *$'nnin(.
/ &oti1'te )t'!! 'nd c$o)e$% monito t9e )'!et% o! '$$.
/ En),e e)o,ce) 'e o*tim'$$% em*$o%ed 'nd i) e!!icient 'nd e!!ecti1e.
1. Actiitie. M!n!"ement
/ B% monitoin( '$$ t9e )t'(e) o! *od,ction 'nd )'$e o! cement.
/ A$$ t9e 'cti1itie)> o*e'tion)> <,'$it%> co)t 'nd )t'nd'd o! cond,ct 'n)7e)
t9e 'nn,'$ m'inten'nce o! ,nit).
/ &'Bin( *$'n) !o t9em to comm,nic'te 'nd en),e t9e
im*$ement'tion o! !'cto% e<,i*ment d'm'(e conto$.
/ 6i1en ,nit) to t'cB d'i$% *od,ction e*ot)> *od,ction 'cti1it% in t9e
*e*''tion o! e*ot).
W.I. 4.3
PROC ..2
PROC 5.5.3
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (() ii Effectie D!te: P!"e /1 of #$%
RESPONSIBILITY *Cont,:
2. M!n!"ement
/ &'n'(ement o! ,nit) to Bee* t'cB o! in1entoie) o! 1'io,) )*'e *'t) 'nd
),**$ie) to Bee* t'cB o! in1entoie).
/ A9e e)*on)i+i$it% o! '7 m'tei'$)> ',=i$i'% m'tei'$)> !,e$) ,)'(e>
in1ento% 'nd e*$eni)9ment *o('m) 'nd t9e *o('m to !o$$o7 'nd
en),e t9ei im*$ement'tion i) conto$$ed.
/ Ao Bee* t'cB o! )tocB $e1e$) !o t9e *$'nnin( o! '$$ t%*e) o! m'tei'$.
%. Inte(n!' !n+ EEte(n!' Communic!tion
/ S,+0ect to '**o1'$ +% t9e )enio ),*e1i)o) to 'ttend meetin().
/ Senio St'!! 7oBin( 'nd t9e ot9e de*'tment 9e'd) in (ood
comm,nic'tion 7it9 ),*e1i)o).
4. 3u!'it) !n+ He!'t? Occu&!tion!' S!fet) M!n!"menet S).tem
/ En),e t9e !,$!i$ment o! t9e e<,iement) o! t9e)e )%)tem) i) connected to
t9e de*'tment in t9i) e('d.
/ A9e e)*on)i+i$it% o! em*$o%ee)> 'ccodin( to t9e *oced,e) 'nd 7oB
in)t,ction) to en),e *o*e o*e'tion.
/ Pod,ction &'n'(e o! cement mi$$) 'nd *'cB'(in( ,nit) o! *od,ction
*oce))e).
/ WoB In)t,ction) 'nd *oced,e) to en),e t9e *e*''tion 'nd
identi!ic'tion o! t'inin( need) o! t9e )t'!!.
9. Mo+e(niF!tion &'!nnin" !n+ mo+ific!tion *Continu!' Im&(oement,
/ Ao c$o)e$% !o$$o7 t9e eme(in( tec9no$o(%> co)t ed,ction> )ec,it% +,i$din(
'nd i) e)*on)i+$e !o eno1'tion o! t9e !'ci$it% o1e time to *od,ce t9e
nece))'% *'t) 'nd e*$'cement in1e)tment e=*endit,e *$'n !o t9e
*o0ect *$'nnin( 'nd modeniC'tion *o0ect) c'ied o,t +% ,nit).
/ Ao conti+,te to t9e im*$ement'tion.
<. 3u!'it) Cont(o'
/ A9e C9ie! o! -,'$it% Conto$ 7i$$ detemine t9e conto$ 'ccodin( to t9e t%*e
o! !eedin( o! '7 m'tei'$).
PROC 2.4
PROC ..2
PROC 5.5.3
PROC 5.5.3
W.I. 5." (')
PROC ..2.2
PROC ..2
W.I. 4.2.4
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (() iii Effectie D!te: P!"e /2 of #$%
AUTHORITY:
INTER;RELATIONSHIP:
A9e A))i)t'nt P$'nt &'n'(e e*ot) to t9e P$'nt &'n'(e.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (9) i Effectie D!te: P!"e /% of #$%
POSITION 6 CHIE0 ENGINEER
SCOPE:
Conti+,tin( to o1e'$$ e!!icienc% 'nd e!!ecti1ene)).
RESPONSIBILITY:
". 3iect 'nd ),*e1i)e t9e 'cti1itie) o! &ec9'nic'$ 3i1i)ion to *o1ide time$%
'nd e!!icient m'inten'nce o! mec9'nic'$ com*onent) o! '))i(ned *$'nt
e<,i*ment 'nd m'c9ine%.
2. 3e1e$o*> e1ie7 'nd ecommend *o$icie) 'nd *oced,e) e$'ted to
&ec9'nic'$ 3i1i)ion> ),c9 ') met9od) o! 7oB '))i(nment) 'nd ,)'(e o!
)*'e *'t)> m'tei'$) 'nd e<,i*ment> to en),e t9e *o*e 'nd e!!ecti1e
!,nctionin( o! t9e 3i1i)ion.
3. Coodin'te 7it9 ot9e 3e*'tment) !o m'tei'$ e<,iement) 'nd
*e!om'nce o! m'inten'nce 0o+).
4. 3iect> coodin'te 'nd ),*e1i)e t9e 'cti1itie) o! *e)onne$ '))i(ned to
&ec9'nic'$ 3i1i)ion.
5. Pe!om ),*e1i)o% !,nction) 'nd e=eci)e ',t9oit% 't t9e 3i1i)ion Fe'd
$e1e$ ') e)t'+$i)9ed +% &'n'(ement.
.. En),e *o*e 'dmini)t'tion o! '**o1ed *o$icie) 'nd *oced,e) 'nd
en),in( t9ei 'd9eence 7it9in t9e 3i1i)ion.
2. En),e t9e !om,$'tion o!> e1ie7) 'nd ecommend) to t9e P$'nt &'n'(e>
En(ineein( 3e*'tment> im*$ement'tion o! m'inten'nce *$'n) 'nd
met9od) co1ein( *e1enti1e m'inten'nce o! mec9'nic'$ com*onent) o!
'))i(ned e<,i*ment 'nd m'c9ine%. Inc$,de) en),in( t9e e!!icient e*'i>
in)*ection 'nd ,ti$iC'tion o! m'n*o7e 'nd m'tei'$)> co)t 'nd +,d(et
conto$)> etc.
4. Recei1e 'nd e1ie7 com*e9en)i1e 'nd *eiodic e*ot) on t9e
*e!om'nce o! t9e '))i(ned Section)> identi!ie) *o+$em 'e') 'nd diect)
Section En(inee) on me'n) 'nd met9od) o! im*o1in( t9ei e)*ecti1e
Section)L *od,cti1it% 'nd e!!icienc%. S,+mit) to &'n'(e> En(ineein(
3e*'tment> *eiodic e*ot) o,t$inin( t9e 3i1i)ionL) *e!om'nce 'nd
*$'n).
5. 3e)i(n 'nd e)t'+$i)9 )%)tem) !o t9e 3i1i)ion to *e*'e e=ce*tion e*ot)
!o *e)onne$ 'nd !o e<,i*ment 'nd m'c9ine% '))i(ned !o m'inten'nce
)o t9't non)t'nd'd *e!om'nce 'nd !'i$,e) 'e identi!ied 'nd coecti1e
'ction) 'nd me'),e) 'e t'Ben 79ene1e nece))'%.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (9) ii Effectie D!te: P!"e /4 of #$%
RESPONSIBILITY *Cont.,
"0. 3iect t9e de1e$o*ment o!> e1ie7) 'nd ecommend) im*$ement'tion o!
!e')i+$e *o*o)'$) +')ed on mec9'nic'$ en(ineein( )t,die) '))oci'ted
7it9 *$'nnin(> in)t'$$in( 'nd m'int'inin( o! ne7 o modi!ied e=i)tin( cement
*$'nt m'c9ine% 'nd e<,i*ment !o im*o1in( e!!icienc% 'nd ed,cin( co)t).
"". Occ')ion'$ cont'ct 7it9 m'c9ine% ),**$ie) 'nd m'inten'nce cont'cto).
meet KPiL).
AUTHORITY:
*o*o)'$).
2. A9e inc,m+ent i) e<,ied to o*e'te 7it9in t9e *o$icie) 'nd *oced,e) !o
t9e Com*'n%.
INTER;RELATIONSHIP:
A9e C9ie! En(inee e*ot) to t9e P$'nt &'n'(e.
". F'1e ' 3e(ee in &ec9'nic'$ En(ineein( o e<,i1'$ent <,'$i!ic'tion i)
e<,ied.
2. At $e')t "0 %e')L e=*eience ') ' &ec9'nic'$ En(inee.
3. E=*eience in ' 9i(9/*e)),e en1ionment 7it9 9i(9 1o$,me t,n'+o,t 'nd
' !oc,) on <,'$it%.
4. E=ce$$ent Bno7$ed(e o! 7od *oce))in(.
5. E=ten)i1e e=*eience o! t9e &S O!!ice ),ite 'nd Windo7).
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (i) Effectie D!te: P!"e /9 of #$%
POSITION 6 ELECTRICAL MAINTENANCE TECHNICIAN
SCOPE:
E$ectic'$ m'inten'nce.
RESPONSIBILITY:
". E$ectic'$ m'inten'nce tec9nici'n !,$!i$ t9e d,tie) e<,ied +% t9e
S,*e1i)o.
2. En),e m'inten'nce )t'!! 7e') t9e '**o*i'te *otecti1e c$ot9in( d,in(
+e'Bdo7n).
3. P$'nned m'inten'nce 7oB ode) i)),ed +% t9e e$e1'nt ,nit m'n'(e)
en),e im*$ement'tion.
4. E$ectic'$ m'$!,nction) t9't '!!ect t9e contin,it% o! t9e *oce)) in t9e !'cto%
m,)t +e e*oted. St'!! to inte1ene immedi'te$%.
5. #J 'nd &J *o7e !'cto coection 'nd m'inten'nce o! conto$ *'ne$)
7i$$ +e done to *e1ent ec,ence. A9e c'*'citi1e ene(%> 'cti1e ene(%
'nd co1e'(e 'tio i) 1ei!ied.
.. P$'nt 7ide &CC oom)> t'n)!ome oom)> ' (') 'n'$%)e oom)> indoo
)7itc9(e' +,i$din(> (ene'to oom : F'ci$it%> 'nd m'Be) t9e nece))'%
c9ecB) P#C ,nit)> '$$o7) t9e e$imin'tion o! t9e de!ect) )een.
2. F'cto% te$e*9one )%)tem m'$!,nction) 'nd m'inten'nce 7oB e<,ied !o
*o+$em/!ee o*e'tion *o1ide) !o.
4. 3o t'inin( o! e$ectic'$ m'inten'nce *e)onne$.
5. En),e minim,m 'nd m'=im,m $e1e$) o! )tocB).
AUTHORITY:
INTER;RELATIONSHIP:
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (0) Effectie D!te: P!"e /< of #$%
A&&(oin" Office(: FARUK ER Si"n!tu(e: Re *Am+t, No. $
POSITION 6 MECHANICAL MAINTANANCE TECHNICIAN *LEADER,
SCOPE:
&'c9ine 'nd P$'nt m'inten'nce t9o,(9o,t t9e F'cto%.
RESPONSIBILITY:
". &ec9'nic'$ &'inten'nce &'n'(e 7i$$ i)),e ' d'i$% 7oB ode).
2. S,*e1i)e) t9e 7oB o! t9e te'm).
3. #et d'i$% +'$$ot $'%o,t).
4. 3'i$% )c9ed,$ed 0o+) 7i$$ +e i)),e) to e)o$1e !'i$,e).
5. A S,*e1i)o m'% !i$e ' e<,e)t !o t9e ),**$% o! m'tei'$) needed.
.. A) ' (o,* o7ned m'inten'nce te'm contin,o,)$% m'int'inin( t9e
'1'i$'+i$it% o! t9e *$'nt.
2. Ae'm) 7ee te'm/''n(ement m'Be) t9e e<,i*ment.
4. Fe'$t9 'nd )'!et% o! em*$o%ee) 7oBin( ,nde condition) de)ci+ed in '
)'!et% )t,d%. C9ecBin( 'nd en),in( t9e e$imin'tion o! t9e de!iciencie).
5. Conto$$in( de)i(n'ted O,t)o,ce Cont'cto).
AUTHORITY:
W.I. 4."
INTER;RELATIONSHIP:
A9e &ec9'nic'$ &'inten'nce Aec9nici'n e*ot) to t9e P$'nt &'n'(e.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (B) Effectie D!te: P!"e /= of #$%
POSITION 6 LABORATORY ASSISTANTS
SCOPE:
S'm*$in(> Pe*''tion 'nd Ae)tin( o! Cement 'nd R'7 &'tei'$).
RESPONSIBILITY:
". A9e #'+o'to% A))i)t'nt) 'e e)*on)i+$e !o )'m*$in( cement in
'ccod'nce 7it9 EN "5./2 'nd 't t9e !e<,enc% de!ined.
2. Pe*'in( t9e S'm*$e) ') de!ined in t9e Ae)t &et9od.
3. Ae)tin( S'm*$e) in 'ccod'nce 7it9 Ae)t &et9od.
4. Com*$ete Conto$ C9't).
5. Jei!% E<,i*ment
.. C$e'nin( o! E<,i*ment 'nd WoB S9eet).
AUTHORITY:
Re*ot Non/Con!omin( )it,'tion) to diect S,*e1i)o.
INTER;RELATIONSHIP:
Re*ot to t9e -,'$it% Conto$ C9ie!.
An'$%tic'$ C9emi)t 7it9 3 %e') e$e1'nt e=*eience.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." ($) i Effectie D!te: P!"e 1$ of #$%
POSITION 6 LABORATORY TECHNICIANS
SCOPE:
Ao en),e e!!ecti1e 'n'$%)i) on *od,ce) 'nd con!im <,'$it% 'nd *o(e))>
conti+,tin( to t9e o1e'$$ e!!icienc% 'nd e!!ecti1ene)) o! t9e Com*'n%.
RESPONSIBILITY:
". Ad9ee to *$'nt o*e'tion'$ *oced,e) !o *od,ction (o'$ 'c9ie1ement
'nd 9'nd$e 7oB )'!e$%.
2. Cond,ct $'+o'to% te)t) on *od,ct <,'$it%.
3. Ae)t 'nd c$e'n $'+o'to% '**''t,) d'i$%.
4. En),e t9't <,'$it% i) m'int'ined 'ccodin( to *od,ction nece))itie).
5. &'int'in $'+o'to% e<,i*ment 'nd de1e$o* )o$,tion) !o$$o7in( c,ent
SOPL.
.. &'int'in $i)t o! ),**$ie) : Re*ot )9ot'(e) o! ),**$ie) to (#'+o'to%)
&'n'(e.
2. Cond,ct *9%)ic'$ 'nd c9emic'$ 'n'$%)i) 'nd te)t) ') needed.
4. Com*i$e> 'n'$%)e 'nd inte*et $'+ te)t e),$t).
5. Pe)ent 'nd ecod '$$ d't' in )*eci!ic t'+$e).
"0. S,**ot $'+o'to% e)e'c9 *o0ect '$on( 7it9 tec9nic'$ )e1ice de$i1e%.
"". Cond,ct '7 m'tei'$ e1'$,'tion ') *e e=i)tin( )*eci!ic'tion) 'nd SOPL).
"2. Ae)t end *od,ct ') *e e=i)tin( )*eci!ic'tion) ') 7e$$ ') SOPL).
"3. Im*$ement 'n'$%tic'$ te)tin( in '))oci'tion 7it9 Re)e'c9 'nd 3e1e$o*ment
P$'nt Ae)t e<,e)t).
"4. Com*$% 7it9 +e)t $'+o'to% *'ctice)> )t'nd'd o*e'tin( met9od) 'nd 0o+
)'!et% e1'$,'tion in '$$ 0o+ ')*ect).
"5. En),e to con!om to '$$ )'!et% *oced,e) 'nd ,)e '*t PPE.
".. &'int'in c$e' 'nd 'cc,'te o*e'tion) doc,ment)I*oced,e) !o
e!eence *,*o)e).
meet KPIL).
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." ($) ii Effectie D!te: P!"e 1# of #$%
AUTHORITY:
". En),e e!!ecti1e comm,nic'tion +et7een $'+o'to% 'nd Pod,ction
3e*'tment).
2. Inc,m+ent i) e<,ied to e=eci)e 0,d(ement) 'nd di)cetion in deci)ion
m'Bin( 'nd 7i$$ +e e=*ected to (ene'te inno1'ti1e )o$,tion) 'nd
*o*o)'$).
t9e Com*'n%.
INTER;RELATIONSHIP:
A9e #'+o'to% Aec9nici'n e*ot) to t9e #'+o'to% &'n'(e I P$'nt &'n'(e.
". Un$e)) t9e '**$ic'nt c'n demon)t'te t9't 9eI)9e 9') ('ined t9e
nece))'% com*etencie) t9o,(9 e=*eience> 'n A))oci'te) o B'c9e$oL)
3e(ee 7it9 Co$$e(e $e1e$ c9emi)t% co,)e) *e!eed.
2. At $e')t 2 / 5 %e')L e=*eience 7oBin( in ' m'n,!'ct,in( en1ionment.
Pe1io,) Ind,)ti'$ $'+o'to% e=*eience *e!eed.
'nd ' !oc,) on <,'$it%.
4. B')ic Bno7$ed(e o! Fe'$t9 'nd S'!et%.
5. B')ic comm,nic'tion )Bi$$).
.. F'mi$i' 7it9 +')ic $'+o'to% in)t,ment'tion 'nd tec9ni<,e).
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (m) i Effectie D!te: P!"e 1/ of #$%
POSITION 6 CONTROL ROOM OPERATOR *CEMENT,
SCOPE:
Fo$$o7 ,* on t9e *od,ction o! cement mi$$) 'nd *'cB'(in( ,nit). Ao com*$% 7it9
en1ionment'$ 'nd OFS e(,$'tion).
RESPONSIBILITY:
#. C?!n"e oe( &(otoco' i. fo''oAe+:
/ Recod in!om'tion on t9e 1'$,e) o! ,nit) 'nd ',=i$i'% ,nit) o*e'tin(
'ccodin( to in)t,ction).
/ &onito t9e Poce)) conto$ *''mete) 'ccodin( to t9e )*eci!ied <,'$it%
o+0ecti1e) !o mi$$).
/ Recod e1e% 9o, o! t9e monitoin( *''mete) )*eci!ied in t9e mi$$
monitoin( )c9ed,$e 'nd ecod t9e mi$$ do7ntime.
/ E'c9 )9i!t t'Be) )tocB o! t9e cement )i$o 'nd )9i!t e(i)te +ooB i)
com*$eted to ecod t9e tot'$ *od,ction o! t9e mi$$).
/. S).tem P(otect:
/ Re'd di)*$'%) 'nd $o( !'i$,e) on t9e conto$ ,nit) on t9e to* o! t9e e*ot
to t9e ),*e1i)o.
/ &i$$ !oem'n 'nd )9i!t 7oBe) 'e in e(,$' cont'ct 7it9 t9e c9ie!.
/ A'Bin( c'e o! t9e *'t) o! t9e di1e ,nit) 'nd ',=i$i'% en(ine) 'nd ot9e
me'),e) to c,t ene(%.
/ En),e t9e *oce)) i) ,nde t9e conto$ !o$$o7in( t9e in)t,ction) e$'ti1e to
it.
/ A'n)mit t9e *o+$em) to t9ei ),*eio).
/ &onito t9e o*e'tin( condition) o! e.(. '$$ en(ine) 'nd ',=i$i'% ,nit) mi$$)
tem*e't,e> )o,nd> ot9e i)),e)> ),c9 ') 1i+'tion> oi$ $e'B) 'nd 'd1e)e
condition) ecti!ied.
1. St!n+!(+.:
/ En),e t9't t9e o*e'tin( in)t,ction) !o OFS 'e !o$$o7ed.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (m) ii Effectie D!te: P!"e 11 of #$%
2. Im&'ement!tion !n+ +i(ectie:
/ En),e CCR o*e'to) (cement 'nd *'cBin() !o$$o7) t9e in)t,ction) !om
t9ei ),*eio) 'nd (i1e !eed+'cB.
%. 3u!'it) cont(o':
/ Ao im*$ement )*eci'$ *oced,e) 79en *od,ct non/con!omit% i) noticed
),c9 ') )to**in( o! )9i*ment) !o *od,ct ec'$$.
AUTHORITY:
INTER;RELATIONSHIP:
A9e Conto$ Room O*e'to (Cement) e*ot) to t9e A))i)t'nt P$'nt &'n'(e.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (n) i Effectie D!te: P!"e 12 of #$%
POSITION 6 PAC5AGING AND DELI8ERY OPERATORS *OUTSOURCING,
SCOPE:
P'cB'(in( Unit 'nd ',=i$i'% ,nit) o! t9e )%)tem e<,i*ment> t9e )%)tem 7oB) +%
1i)itin( e1e% d'% o! t9e )%)tem in *$'ce to !o$$o7 ,* 'nd to e*ot to 9i) c9ie!
'dmini)t'to deem) !'i$,e). S%)tem to en),e contin,o,) o*e'tion.
RESPONSIBILITY:
#. 0i(.t to fo''oA:
/ A9e cont'cto c9ecB) t9e 7oB o! $o'din(> )t'cBin( 'nd *'cB'(in(.
/ P'cB'(in( ,nit 7oB) 7it9 t9e cont'cto) 'nd o('niCe) t9ei 7oB 'nd
e(,$' 7oB ),*e1i)ion to en),e con)i)tent o,t*,t.
/ Cement> *'*e+'() 'e *,c9')ed !om t9e o,t)ide i) ,nde conto$ o! t9e
C9ie! o! -,'$it%.
/ P'$$et) 'e )t'**ed to en),e conto$.
/ A9e <,'$it% o! cement detemine) in 79ic9 +'() it 7i$$ +e *'cBed.
/ A9e t%*e o! cement )'$e) to c,)tome) detemine) t9e *od,ction o! t9e
t%*e o! cement e<,ied.
/ P'*e +'( con),m*tion i) monitoed 'nd $o((ed.
/ A9e +') m'))e) 'e c9ecBed 'nd ecoded.
/ A9e 'mo,nt o! time e<,ied !o $o'din( i) monitoed 'nd conto$$ed.
/ WoBin( *od,cti1e$%.
/. S).tem:
/ Ad0,)tin( t9e )c'$e) i! nece))'% ') )oon ') *o))i+$e.
/ WoB) in 'ccod'nce 7it9 t9e occ,*'tion'$ 9e'$t9 'nd )'!et% me'),e) t9't
'e e<,ied.
/ A9e ,)e o! *otecti1e e<,i*ment
/ En),e (ood 9o,)eBee*in(.
/ Com*$etin( t9e S9i!t Re*ot 'nd )i(n t9e +ooB.
1. S).tem:
/ Occ,*'tion'$ Fe'$t9 'nd S'!et% o*e'tin( in)t,ction) 'e '**$ied.
/ U)e o! PPE I !'ci$itie) '1'i$'+$e in $ine 7it9 !'cto% e<,iement).
PROC 2.4
W.I. 4." (e)
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (n) ii Effectie D!te: P!"e 1% of #$%
AUTHORITY:
Ao e=eci)e '$$ deci)ion) e<,ied to !,$!i$ t9ei o+$i('tion).
INTER;RELATIONSHIP:
A9e P'cB'(in( 'nd 3e$i1e% O*e'tion) i) 'n O,t)o,ced Se1ice Po1ide.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (o) Effectie D!te: P!"e 14 of #$%
A&&(oin" Office(: FARUK ER Si"n!tu(e: Re *Am+t, No. $
POSITION 6 MECHANIC
SCOPE:
&'c9ine 'nd P$'nt &'inten'nce.
RESPONSIBILITY:
". 3'% S9i!t &'n'(e en),e) t9't t9e *$'nt i) )et ,* to do t9e 7oB.
2. Be'in() )9i!t c9ecB) e1e% 2 9o,) 1ei!%in( (e' 'nd in( ),!'ce).
&'Be) (e' c9ecB) ') 7e$$ ') t9e $e1e$) o! (e')e. A9e tem*e't,e conto$
t9e )ettin()> 'nd )9i!t e(i)te) ,)ed to ecod.
3. Fe'd o! S9i!t m'n'(e) o1etime.
4. S,*e1i)o i) in!omed o! !',$t).
5. BooB )9i!t) 'ccodin( to !'i$,e) 'nd m'inten'nce ecod).
.. A S,*e1i)o m'% !i$e ' e<,e)t !o t9e ),**$% o! m'tei'$) needed.
2. Fe'$t9 'nd )'!et% o! em*$o%ee) 7oBin( ,nde t9e condition) de)ci+ed in '
)'!et% )t,d% i) en),ed to e$imin'te de!iciencie).
AUTHORITY:
INTER;RELATIONSHIP:
A9e &ec9'nic e*ot) to t9e &ec9'nic'$ &'inten'nce Aec9nici'n.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (*) Effectie D!te: P!"e 19 of #$%
POSITION 6 MECHANICS ASSISTANT
SCOPE:
Ao '))i)t &ec9'nic'$ Aec9nici'n 7it9 P$'nt &'inten'nce 'nd Re*'i).
RESPONSIBILITY:
". A))i)t t9e &ec9'nic'$ Aec9nici'n 7it9 m'inten'nce 'nd e*'i).
2. WoB ni(9t )9i!t i! nece))'%.
3. Kee* Be'Bdo7n 'nd &'inten'nce Recod).
AUTHORITY:
Re*ot Non/Con!omin( )it,'tion to diect S,*e1i)o.
INTER;RELATIONSHIP:
Re*ot) to t9e &ec9'nic'$ Aec9nici'n.
" Ke'L) e$'ti1e e=*eience.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (<) i Effectie D!te: P!"e 1< of #$%
POSITION 6 GENERAL 0ACTORY ASSISTANT C CLEANER
SCOPE:
Ao *o1ide o*e'tion'$ ),**ot to t9e F'cto% I W'e9o,)e> conti+,tin( to it)
o1e'$$ e!!icienc% 'nd e!!ecti1ene)).
RESPONSIBILITY:
". Ad9ee to *$'nt o*e'tion'$ *oced,e) !o *od,ction (o'$ 'c9ie1ement
'nd 9'nd$e 7oB )'!e$%.
2. Se*''te c$inBe 'nd cement.
3. En),e t9't '7 m'tei'$ doe) not c',)e +$ocB'(e on +e$t.
4. Remo1e +$ocB'(e !om !i$te).
5. A))i)t 7it9 e*'i).
.. C$e'nin( o! !'cto% 'e'.
2. Com*$ete 'n% ot9e e')on'+$e t')B) o e<,e)t) ') e<,ied> in ode to
meet KPIL).
AUTHORITY:
". A9e Inc,m+ent i) e<,ied to e=eci)e 0,d(ement) 'nd di)cetion) in
*o*o)'$).
2. A9e Inc,m+ent i) e<,ied to o*e'te 7it9in t9e *o$icie) 'nd *oced,e) o!
t9e Com*'n%.
INTER;RELATIONSHIP:
A9e 6ene'$ F'cto% A))i)t'nt I C$e'ne e*ot) to t9e O*e'tion) &'n'(e.
nece))'% com*etencie) t9o,(9 e=*eience> ' +')ic com*etenc%
ceti!ic'te i) e<,ied.
2. At $e')t 2 %e')L e=*eience 7oBin(.
'nd ' !oc,) on <,'$it%.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (<) ii Effectie D!te: P!"e 1= of #$%
TRAINING D EXPERIENCE *Cont.,:
4. B')ic Bno7$ed(e o! Fe'$t9 'nd S'!et%.
5. B')ic Bno7$ed(e on (ene'$ $'+o,.
.. B')ic comm,nic'tion )Bi$$).
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." () i Effectie D!te: P!"e 2$ of #$%
POSITION 6 CHIE0 0INANCIAL O00ICER
SCOPE:
3e1e$o* !in'nci'$ 7e$$/+ein( o! t9e com*'n% +% *o1idin( !in'nci'$ *o0ection) 'nd
'cco,ntin( )e1ice)? *e*'in( (o7t9 *$'n)L diectin( )t'!!.
RESPONSIBILITY:
". 3e1e$o* !in'nce o('niC'tion'$ )t'te(ie) +% conti+,tin( !in'nci'$ 'nd
'cco,ntin( in!om'tion> 'n'$%)i)> 'nd ecommend'tion) to )t'te(ic
t9inBin( 'nd diection? e)t'+$i)9in( !,nction'$ o+0ecti1e) in $ine 7it9
o('niC'tion'$ o+0ecti1e).
2. Coodin'te 7it9 t9e 'cco,ntin( )t'!! in m'int'inin( '$$ !in'nci'$ ecod)
inc$,din( (ene'$ $ed(e.
3. Pe*'e !,$$ *oo! 'cco,ntin( )%)tem to c9ecB 'nd *e1ent $e'B'(e o!
e1en,e.
4. Pe*'e !in'nci'$ )t'tement) on ' *eiodic +')i).
5. Inte'ct 7it9 de*'tment 9e'd) to Bno7 t9ei +,d(et'% e<,iement).
.. Pe*'e 'nn,'$ +,d(et 'nd inte('te '$$ de*'tment)L +,d(et'% need).
2. An'$%)e !in'nci'$ e*ot) 'nd identi!% Be% e$ement) t9't ),**ot +,)ine))
(o7t9.
4. P$'n> de1e$o* 'nd im*$ement inten'$ ',dit )%)tem to c9ecB !in'nci'$
ie(,$'itie).
5. Coodin'te 'nd ),**ot 'cco,nt) ecei1'+$e )t'!! in *e*'in( 'nd 1ei!%in(
t9e coectne)) o! c,)tome +'$'nce).
"0. En),e 'd9eence to !ede'$> )t'te> co*o'te !in'nci'$ $'7) 'nd
e(,$'tion).
"". Ac9ie1e !in'nce 9,m'n e)o,ce) )t'te(ie) +% deteminin(
'cco,nt'+i$itie)? comm,nic'tin( 'nd en!ocin( 1'$,e)> *o$icie) 'nd
*oced,e)? im*$ementin( ec,itment> )e$ection> oient'tion> t'inin(>
co'c9in(> co,n)e$$in(> di)ci*$in'% 'nd comm,nic'tion *o('mme)?
*$'nnin(> monitoin(> '**'i)in( 'nd e1ie7in( 0o+ conti+,tion)? *$'nnin(
'nd e1ie7in( com*en)'tion )t'te(ie).
"2. E)t'+$i)9 !in'nce o*e'tion'$ )t'te(ie) +% e1'$,'tin( tend)? e)t'+$i)9in(
citic'$ me'),ement)? deteminin( *od,ction> *od,cti1it%> <,'$it% 'nd
c,)tome/)e1ice )t'te(ie)? de)i(nin( )%)tem)? 'cc,m,$'tin( e)o,ce)?
e)o$1in( *o+$em) 'nd im*$ementin( c9'n(e.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." () ii Effectie D!te: P!"e 2$ of #$%
"3. 3e1e$o* o('niC'tion *o)*ect) +% )t,d%in( economic tend) 'nd e1en,e
o**ot,nitie)? *o0ectin( 'c<,i)ition 'nd e=*'n)ion *o)*ect)? 'n'$%)in(
o('ni)'tion o*e'tion)? identi!%in( o**ot,nitie) !o im*o1ement> co)t
ed,ction? )%)tem en9'ncement? 'cc,m,$'tin( c'*it'$ to !,nd e=*'n)ion.
"4. 3e1e$o* !in'nci'$ )t'te(ie) +% !oec')tin( c'*it'$> !'ci$itie)> 'nd )t'!!
e<,iement)? identi!%in( monet'% e)o,ce)? de1e$o* 'ction *$'n).
"5. &onito) !in'nci'$ *e!om'nce +% me'),in( 'nd 'n'$%)in( e),$t)?
initi'tin( coecti1e 'ction)? minimiCin( t9e im*'ct o! 1'i'nce).
".. &'=imiCe) et,n on in1e)ted !,nd) +% identi!%in( in1e)tment o**ot,nitie)?
m'int'inin( e$'tion)9i*) 7it9 t9e in1e)tment comm,nit%.
"2. Re*ot !in'nci'$ )t't,) +% de1e$o*in( !oec')t)? e*otin( e),$t)? 'n'$%)in(
1'i'nce)? de1e$o*in( im*o1ement).
"4. U*d'te 0o+ Bno7$ed(e +% em'inin( '7'e o! ne7 e(,$'tion)? *'tici*'tin(
in ed,c'tion'$ o**ot,nitie)? e'din( *o!e))ion'$ *,+$ic'tion)? m'int'inin(
*e)on'$ net7oB)> *'tici*'tin( in *o!e))ion'$ o('niC'tion).
meet KPIL).
AUTHORITY:
". Inc,m+ent i) e<,ied to e=eci)e 0,d(ement) 'nd di)cetion in deci)ion
*o*o)'$).
2. A9e inc,m+ent i) e<,ied to o*e'te 7it9in t9e *o$icie) 'nd *oced,e) in
t9e Com*'n%.
INTER;RELATIONSHIP:
A9e C9ie! Fin'nci'$ O!!ice e*ot) to t9e C9ie! O*e'tin( O!!ice I C9ie! E=ec,ti1e
O!!ice.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." () iii Effectie D!te: P!"e 2/ of #$%
". &')teL) 3e(ee in Acco,ntin(> Fin'nce o B,)ine)).
2. At $e')t 4> *e!e'+$% "0> %e')L e=*eience in ' )enio o$e.
3. Po!e))ion'$ e(i)t'tion.
' !oc,) on <,'$it%.
5. U* to d'te Bno7$ed(e o! c,ent !in'nci'$ 'nd 'cco,ntin( com*,te
'**$ic'tion).
.. E=ten)i1e e=*eience o! t9e &S O!!ice ),ite 'nd Windo7).
2. So,nd Bno7$ed(e o! 'dmini)t'tion *inci*$e)> )t'nd'd) 'nd *oce))e).
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." ()) i Effectie D!te: P!"e 21 of #$%
POSITION 6 0INANCE MANAGER
SCOPE:
Ao *o1ide !in'nci'$ 'dmini)t'ti1e ),**ot to t9e Fin'nce 3e*'tment>
conti+,tin( to it) o1e'$$ e!!icienc% 'nd e!!ecti1ene)).
RESPONSIBILITY:
". O1e)ee t9e o1e'$$ co*o'te +,d(etin( *e*''tion> m'n'(ement 'nd
monitoin( *oce))e).
2. Pe!om !in'nci'$ 'n'$%)i)> e*otin( 'nd m'n'(ement 'cti1itie).
3. En),e t9't t9e !in'nci'$ e*ot) 'e *e*'ed 'nd de$i1eed on time.
4. Re1ie7 !in'nci'$ d't' !o 'cc,'c%> coectne)) 'nd com*$etene)).
5. Fie 'nd t'in ne7 em*$o%ee) on !in'nci'$ o*e'tion).
.. &onito 'nd m'n'(e '$$ e=*en)e 7it9in t9e '$$oc'ted +,d(et.
2. E)t'+$i)9 Be% !in'nci'$ )t'te(ie) to en9'nce +,)ine)) *o!it'+i$it%.
4. En),e !in'nci'$ te'm !o$$o7) com*'n% *o$icie) 'nd e(,$'tion).
5. 3e1e$o* )t'nd'd 'cco,ntin( *oced,e) to im*o1e !in'nci'$ o*e'tion)
e!!icienc%.
"0. P'tici*'te in *e!om'nce e1'$,'tion o! !in'nce )t'!! 'nd cond,ct
co,n)e$$in( )e))ion) to identi!% )Bi$$ de1e$o*ment need).
"". Re1ie7 'nn,'$ +,d(et) 'nd ecommend 'n% c9'n(e) i! needed.
"2. A))i)t in 'cco,nt *'%'+$e 'nd ecei1'+$e 'cti1itie).
"3. Pe!om 'cco,nt econci$i'tion 'cti1itie).
"4. 6ene'te !in'nci'$ e*ot) e$'ted to +,d(et)> 'cco,nt *'%'+$e)> 'cco,nt
ecei1'+$e)> e=*en)e)> etc.
"5. En),e 'cc,'te c'$c,$'tion 'nd di)ti+,tion o! )'$'ie) 'nd ot9e +ene!it)
to em*$o%ee).
".. E)t'+$i)9 'cc,'te !oec')t) e('din( e=*en)e) 'nd e1en,e) 'nd
m'n'(e e(,$' e*otin( e<,iement).
"2. &onito com*etito 'cti1it% 'nd )t'% ,*d'ted '+o,t $'te)t ind,)t% tend).
"4. Com*$ete 'n% ot9e e')on'+$e t')B) o e<,e)t)> in ode to meet KPI?L).
AUTHORITY:
*o*o)'$).
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." ()) ii Effectie D!te: P!"e 22 of #$%
AUTHORITY *Cont,:
t9e Com*'n%.
INTER;RELATIONSHIP:
A9e Fin'nce &'n'(e e*ot) diect$% to t9e C9ie! Fin'nci'$ O!!ice I C9ie!
O*e'tin( O!!ice.
". Un$e)) t9e '**$ic'nt 'n demon)t'te t9't 9eI)9e 9') ('ined t9e nece))'%
com*etencie) t9o,(9 e=*eience> ' Fin'nci'$ 3i*$om' I 3e(ee in o
e<,i1'$ent <,'$i!ic'tion i) e<,ied.
2. At $e')t 5 %e')L e=*eience ') ' Fin'nci'$ &'n'(e.
' !oc,) on <,'$it%.
.. So,nd Bno7$ed(e o! !in'nci'$ *inci*$e)> )t'nd'd) 'nd *oce))e).
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (t) i Effectie D!te: P!"e 2% of #$%
POSITION 6 CHIE0 ACCOUNTANT
SCOPE:
Ao *o1ide !in'nci'$ 'nd 'dmini)t'ti1e ),**ot to t9e Fin'nce de*'tment>
RESPONSIBILITY:
". Pe!om !in'nci'$ 'n'$%)i) 'nd e*otin( to m'n'(ement ') needed.
2. Pe!om mont9/end 'cco,ntin( 'cti1itie) ),c9 ') econci$i'tion) 'nd 0o,n'$
entie).
3. Coodin'te 7it9 !in'nce te'm to com*$ete '))i(ned 'cco,ntin( t')B) 7it9in
de'd$ine).
4. E1'$,'te com*,teiCed 'cco,ntin( )%)tem) 'nd *o1ide ecommend'tion)
to IA te'm !o *e!om'nce im*o1ement).
5. 6ene'te !in'nci'$ e*ot) 'nd )t'tement) to &'n'(e) !o e1ie7.
.. An'$%)e !in'nci'$ di)ce*'ncie) 'nd ecommend e!!ecti1e e)o$,tion).
2. &onito e=*endit,e)> 'n'$%)e e1en,e) 'nd detemine +,d(et 1'i'nce)
'nd e*ot t9e )'me to m'n'(ement.
4. Re)*ond to 'cco,ntin( in<,iie) !om m'n'(ement in ' time$% !')9ion.
5. Po1ide (,id'nce to ot9e Acco,nt'nt) 79en needed.
"0. A))i)t in +,d(et *e*''tion 'nd e=*en)e m'n'(ement 'cti1itie) !o
'))i(ned 'cco,nt).
"". A))i)t in ',ditin( 'cti1itie) +% *o1idin( nece))'% in!om'tion 'nd
*e*'in( e<,e)ted doc,ment'tion).
"2. &onito 'nd ecod !in'nci'$ t'n)'ction) 'ccodin( to com*'n% *o$icie)
'nd e(,$'tion).
"3. Re1ie7 'nd ecommend c9'n(e) to e=i)tin( 'cco,ntin( *oced,e).
meet KPIL).
AUTHORITY:
". A9e inc,m+ent i) e<,ied to e=eci)e 0,d(ment) 'nd di)cetion in deci)ion
*o*o)'$).
t9e Com*'n%.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (t) ii Effectie D!te: P!"e 24 of #$%
INTER;RELATIONSHIP:
A9e C9ie! Acco,nt'nt e*ot) to t9e Fin'nce &'n'(e.
". Un$e)) t9e '**$ic'nt c'n demon)t'te t9't 9eI)9e 9') ('ined t9e nece))'%
com*etencie) t9o,(9 e=*eience> ' Fin'nci'$ 3i*$om' I 3e(ee in
'dmini)t'tion I )ecet'i'$ )t,die) o e<,i1'$ent <,'$i!ic'tion i) e<,ied.
2. At $e')t 5 : . %e')L e=*eience ') ' Senio Acco,nt'nt.
3. E=*eience in ' 9i(9/*e)),e en1ionment 7it9 9i(9 1o$,me t,n'o,nd 'nd
' !oc,) on <,'$it%.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (,) i Effectie D!te: P!"e 29 of #$%
POSITION 6 SENIOR ACCOUNTANT *HEAD O00ICE,
SCOPE:
Ao *o1ide Fin'nci'$ Acco,ntin( )e1ice) to t9e Fin'nce 3e*'tment> conti+,tin(
to it) o1e'$$ e!!icienc% 'nd e!!ecti1ene)). Pe!om '$$ d,tie) in 'ccod'nce 7it9
t9e *inci*$e) )t'ted 'nd $e('$$% en!oce'+$e in t9e Cimento N'cion'$ #d'.
RESPONSIBILITY:
". &'int'in )tict con!identi'$it% 't '$$ time).
2. Po1ide '$$ doc,ment'tion 'nd in!om'tion ') 7e$$ ') t9e nece))'%
c$'i!ic'tion) !o im*$ement'tion o! Acco,ntin( Se1ice to Cimento N'cion'$
#d.
3. &'int'in 'cco,ntin( conto$) +% *e*'in( 'nd ecommendin( *o$icie) 'nd
*oced,e).
4. 6,ide 'cco,ntin( c$eic'$ )t'!! +% coodin'tin( 'cti1itie) 'nd '))i)t 79en
needed.
5. O('niC'tion o! !i$in( )%)tem> !i$e ') *e 1endo in1oice)> *oce))e) Im*ot
B,$B C')9 'nd &i)ce$$'neo,).
.. C$'))i!ic'tion 'nd d'i$% d't' c'*t,e o! t9e ecod) o! t9e com*'n%.
2. B'nB 'nd ),**$ie) econci$i'tion ('7 'nd Se1ice Pe)))> c,)tome)>
)'$e)> co)t 'cco,nt)> ot9e cedito) 'nd ot9e).
4. Conto$ *'%ment tem) in tem) o! ),**$ie).
5. Comm,nic'te 7it9 ),**$ie) to en),e t9't '$$ in1oice) 'e *'id.
"0. Poce))in( o! *'%ment) ecei1ed t9o,(9 1'io,) +'nB) ,)ed +% t9e
com*'n%.
"". En),e *'%ment o! '$$ t'=e) on time to '1oid !ine) 'nd *en'$tie) 'nd
intee)t +% t9e 6o1enment.
"2. &'int'in !in'nci'$ )ec,it% +% !o$$o7in( inten'tion'$ conto$).
"3. &'int'in ),**$ieL) con!idence 'nd *otect) o*e'tion) +% Bee*in(
!in'nci'$ in!om'tion con!identi'$
"4. &ont9$% JAA c$e''nce.
"5. Pe*''tion o! JAA !om to +e ),+mitted to t9e Fin'nce &ini)t%.
".. Pe*''tion o! IRP5 'nd IRPC !om) to +e ),+mitted to t9e Fin'nce
&ini)t%.
"2. C$o)in( o! mont9$% 'cco,nt).
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (,) ii Effectie D!te: P!"e 2< of #$%
RESPONSIBILITY *Cont.,:
"4. Pe*''tion 'nd *oce))in( o! m'*) o! Fi=ed A))et).
"5. Re1i)ion o! 7'(e) '!te *oce))ed +% F,m'n Re)o,ce) 3e*'tment.
20. Com*i$in( o! mont9$% 'nd c,m,$'ti1e +'$'nce )9eet mo1ement).
2". An'$%)i) o! t9e +'$'nce )9eet.
22. C$o)in( o! 'cco,nt) 't t9e end o! e'c9 %e'.
23. Conti+,te) to te'm e!!ot +% 'ccom*$i)9in( e$'ted e),$t) ') needed.
24. Ae'm $e'de to t9e !in'nci'$ te'm.
25. En),in( e!!ecti1e 'cco,ntin( *inci*$e) 'e !o$$o7ed.
2.. En),e t9't mont9$% !in'nci'$ e*otin( i) ,ndet'Ben ') e<,ied.
22. Potect t9e im'(e 'nd e*,t'tion o! Cimento N'cion'$ #d'.
AUTHORITY:
*o*o)'$).
t9e Com*'n%.
INTER;RELATIONSHIP:
A9e Senio Acco,nt'nt e*ot) to t9e Fin'nci'$ &'n'(e I C9ie! Fin'nci'$ O!!ice.
". Un$e)) t9e '**$ic'nt c'n demon)t'te t9't )9e 9') ('ined t9e nece))'%
com*etencie) t9o,(9 e=*eience> ' Fin'nci'$ 3i*$om' o 3e(ee i)
e<,ied.
2. At $e')t 5 %e')L e=*eience ') 'n Acco,nt'nt.
'nd ' !oc,) on <,'$it%.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (1) i Effectie D!te: P!"e 2= of #$%
POSITION 6 ACCOUNTANT *HEAD O00ICE,
SCOPE:
Ao *o1ide 'n e!!ecti1e 'cco,ntin( !,nction !o A'din( N'cion'$ #d'. En),e
com*$i'nce to $e('$ e<,iement) !o !in'nci'$ de*'tment).
RESPONSIBILITY:
". C$'))i!ic'tion 'nd d'i$% e$e')e o! ecod) o! t9e com*'n% ('ccodin( to t9e
e=*en)e) 'nd e1en,e).
2. C'*t,in( o! doc,ment'tion on t9e 'cco,ntin( )%)tem.
3. B'nB econci$i'tion)> 1'io,) ),**$ie) ('7 'nd Se1ice Pe)))>
C,)tome)> S'$e)> co)t 'cco,nt)> cedito) 'nd ot9e).
4. Conto$ o! Poce))e) Im*ot : Conto$ o! 'mo,nt *'id to t9e c$e''nce 'nd
t9e tot'$ co)t doc,ment ecei1e.
5. Pe*''tion o! *'%ment) to S,**$ie) 'nd 'n% ot9e *'%ment) d,e.
.. &ont9$% JAA/ *e*'e JAA &od,$e).
2. Pe*''tion o! &od,$e) o! de$i1e% IRPS 'nd INSS.
4. Fi=ed A))et &'n'(ement : ,*d'te e(i)te> ecodin( in!om'tion.
5. &'n'(e 'nd co/odin'te mont9$% P'%o$$ (*e*'in(> c'*t,in()
"0. Com*i$in( o! mont9$% 'nd 'cc,m,$'ti1e +'$'nce )9eet mo1ement).
"". An'$%)i) o! B'$'nce S9eet.
"2. I)),in( o! In1oice) 'nd *o)tin(.
"3. Reconci$i'tion o! ecoded in1oice).
"4. Pe*''tion o! d'i$% +'nBin(.
"5. C$o)in( o! +ooB) 't %e' end.
".. Pe*''tion o! Ai'$ B'$'nce> B'$'nce S9eet) 'nd 3emon)t'tion o! Re),$t)
&'* (Po!itI#o)))
"2. En),in( e!!ecti1e !i$in( 'nd 'cco,ntin( *'ctice).
"4. En),e t9't mont9$% !in'nci'$ e*otin( i) ,ndet'Ben ') e<,ied.
"5. Potect t9e im'(e 'nd e*,t'tion o! Cimento N'cion'$ #d'.
AUTHORITY:
*o*o)'$).
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (1) ii Effectie D!te: P!"e %$ of #$%
AUTHORITY *Cont.,:
t9e com*'n%.
INTER;RELATIONSHIP:
A9e Acco,nt'nt e*ot) to t9e Senio Acco,nt'nt.
". Un$e)) t9e '**$ic'nt c'n demon)t'te t9e 9e 9') ('ined t9e nece))'%
com*etencie) t9o,(9 e=*eience> ' 3i*$om' o 3e(ee in Fin'nci'$
Acco,ntin( o e<,i1'$ent <,'$i!ic'tion i) e<,ied.
2. At $e')t 5 %e')L e=*eience ') 'n Acco,nt'nt I Acco,nt'nt) A))i)t'nt.
'nd ' !oc,) on <,'$it%.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (7) i Effectie D!te: P!"e %# of #$%
POSITION 6 ACCOUNTANT
SCOPE:
Ao *o1ide !in'nci'$ 'nd 'dmini)t'ti1e ),**ot to t9e Fin'nce 3e*'tment>
RESPONSIBILITY:
". &'int'in 'nd m'n'(e (ene'$ $ed(e 'cco,ntin( !,nction).
2. &'int'in 'nd m'n'(e 'cco,nt) *'%'+$e 'nd 'cco,nt) ecei1'+$e ecod).
3. Jei!% c,)tome +'$'nce) 'nd ecti!% di)ce*'ncie) in 'cco,nt) ecei1'+$e
+ooB).
4. Jei!% +'nB de*o)it) 'nd +'nB *'%ment) 'nd econci$e 7it9 +'nB ecod)
'nd )t'tement).
5. Wite> m'int'in 'nd m'n'(e ecod) +% d'%/to/d'% t'n)'ction).
.. A))i)t 'nd ),**ot inten'$ 'nd e=ten'$ ',dit).
2. Coodin'te 7it9 'cco,nt) ecei1'+$e I )'$e) te'm in co$$ectin( *'%ment)
!om c,)tome).
4. Jei!% 1endo +i$$) 'nd 'd1i)e o m'Be 1endo *'%ment).
5. A))i)t )enio 'cco,ntin( )t'!! in *e*'in( +,d(et)> *eiodic !in'nci'$
)t'tement) 'nd ecod).
"0. &'n'(e o!!ice e=*endit,e 7it9in t9e e=*endit,e +,d(et $imit).
"". Com*$ete 'n% ot9e e')on'+$e t')B) o e<,e)t) ') e<,ied> in ode to
meet KPIL).
AUTHORITY:
*o*o)'$).
t9e Com*'n%.
INTER;RELATIONSHIP:
A9e Acco,nt'nt e*ot) to t9e Fin'nce &'n'(e I C9ie! Fin'nce O!!ice.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (7) ii Effectie D!te: P!"e %/ of #$%
nece))'% com*etencie) t9o,(9 e=*eience> ' Fin'nci'$ 3i*$om' o
2. At $e')t 3 : 4 %e')L e=*eience ') 'n Acco,nt'nt.
' !oc,) on <,'$it%.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (=) i Effectie D!te: P!"e %1 of #$%
POSITION 6 ACCOUNTANTS ASSISTANT
SCOPE:
Ao *o1ide !in'nci'$ 'dmini)t'ti1e ),**ot to t9e Fin'nce 3e*'tment>
RESPONSIBILITY:
". &'n'(e !in'nci'$ 'd1'nce) !o 7oBe) t9i) inc$,de) com*$etion 'nd
c9ecBin( o! e$'ted doc,ment'tion. En),e t9't e$'ti1e m'n'(e) 9'1e
)i(ned t9e doc,ment).
2. En),e e!!ecti1e ecod Bee*in(.
3. En),e t9e $o'n) 'e ded,cted 'ccodin($%.
4. U*d'te ecod).
5. C'*t,in( o! de*o)it) 'nd t'n)!e) m'de +% c$ient on ' d'i$% +')i) : ,)in(
PFC.
.. Pe*'e *'%ment) to INSS (NISS) (inc$,din( en),in( doc,ment) 'e
)i(ned 'nd c9e<,e i) i)),ed).
2. C'*t,in( o! )'$'% in!om'tion onto )%)tem (inc$,din( o1etime 9o,)>
'+)ence in!om'tion> 'n '$$ ot9e e$'ted in!om'tion).
4. Pe*'e )'$'% *'%ment in!om'tion.
5. C'*t,in( o! in!om'tion *et'inin( to in1oice).
"0. Pe*'in( c')9 )'$e) )t'tement).
"". A))i)t t9e Acco,nt'nt 7it9 (ene'$ t')B).
"2. En),in( e!!ecti1e !i$in( 'nd 'cco,ntin( *'ctice).
"3. En),e t9't mont9$% !in'nci'$ e*otin( i) ,ndet'Ben ') e<,ied.
"4. Potect t9e im'(e 'nd e*,t'tion o! Cimento N'cion'$ #d'.
AUTHORITY:
*o*o)'$).
t9e Com*'n%.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (=) ii Effectie D!te: P!"e %2 of #$%
INTER;RELATIONSHIP:
A9e Acco,nt'nt) A))i)t'nt e*ot) to t9e Acco,nt'nt.
nece))'% com*etencie) t9o,(9 e=*eience> ' Fin'nci'$ -,'$i!ic'tion i)
e<,ied.
2. At $e')t 3 : 4 %e')L e=*eience ') 'n Acco,nt'nt) A))i)t'nt.
' !oc,) on <,'$it%.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (%) i Effectie D!te: P!"e %% of #$%
POSITION 6 BOO55EEPING O00ICER
SCOPE:
Ao *o1ide
RESPONSIBILITY:
". A))i)t t9e +ooBBee*e in m'int'inin( '$$ !in'nci'$ t'n)'ction) o! ' +,)ine))
,nit.
2. Pe*'e 'nd ecod d'%/to/d'% t'n)'ction) o! ' +,)ine)) ,nit in +ooB) 'nd
$ed(e).
3. Poce))> *e*'e 'nd ecod in1oice) 'nd 1endo +i$$).
4. A))i)t 'nd ),**ot +ooBBee*e in *e*'in( 'nd m'int'inin( 'cco,nt)
ecei1'+$e 'nd 'cco,nt) *'%'+$e ecod).
5. Jei!%> ')cet'in 'nd detemine t9e coectne)) o! !in'nci'$ d't'.
.. Pe*'e 'nd m'int'in )'$e) ecod) 7it9 in1oice 'nd *'%ment det'i$).
2. A))i)t 'nd ),**ot in1ento% conto$$e in *e*'in( 'nd m'int'inin(
in1ento% ecod).
4. A'cB> ecod 'nd m'int'in e=*endit,e ecod) 7it9 det'i$).
5. A))i)t 'nd ),**ot inten'$ 'nd e=ten'$ ',dit tem).
"0. Inte('te <,'$it% *o('mme) in +ooBBee*e '))i)t'nt 'cti1itie).
"". Com*$ete 'n% ot9e e')on'+$e t')B) o e<,e)t)> in ode to meet KPIL).
AUTHORITY:
*o*o)'$).
t9e Com*'n%.
INTER;RELATIONSHIP:
A9e BooBBee*in( O!!ice e*ot) to t9e Acco,nt'nt I Fin'nce &'n'(e.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (%) ii Effectie D!te: P!"e %4 of #$%
nece))'% com*etencie) t9o,(9 e=*eience> ' Fin'nci'$ 3i*$om' o
2. At $e')t 3 : 4 %e')L e=*eience ') ' BooBBee*in( O!!ice.
' !oc,) on <,'$it%.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (C) i Effectie D!te: P!"e %9 of #$%
POSITION 6 PAYROLL O00ICER
SCOPE:
Ao *o1ide *'%o$$ 'nd 'dmini)t'ti1e ),**ot to t9e !in'nce 'nd 9,m'n e)o,ce)
de*'tment)> conti+,tin( to it) o1e'$$ e!!icienc% 'nd e!!ecti1ene)).
RESPONSIBILITY:
". Pe!om em*$o%ee *'%o$$ 'cco,ntin( 'nd *oce))in( +')ed on com*'n%
*o$icie).
2. Re1ie7 *'%o$$ e*ot) !o coectne)) 'nd com*$etene)).
3. O1e)ee *'%o$$ t'n)'ction) inc$,din( c'$c,$'tion)> ded,ction) 'nd
7it99o$din().
4. &'Be *'%o$$ entie) 'nd *e*'e 'nd di)ti+,te *'%o$$ c9ecB) to
em*$o%ee).
5. &'int'in em*$o%ee d't' inc$,din( *'%o$$> time)9eet> 'ttend'nce> +ene!it)
'nd ot9e in!om'tion.
.. Re)*ond to *'%o$$ in<,iie) 'nd concen) !om em*$o%ee).
2. Pe!om )'$'% 1ei!ic'tion 79en e<,e)ted.
4. Coodin'te 7it9 !in'nce 'nd FR te'm) !o *'%o$$ *oce))in( 79en needed.
5. Poce)) em*$o%ee time)9eet) 'nd $e'1e) 'nd ot9e in!om'tion e<,ied
!o *'%o$$ *oce))in(.
"0. 6ene'te *eiodic *'%o$$ e*ot) to m'n'(ement !o e1ie7.
meet KPIL).
AUTHORITY:
*o*o)'$).
t9e Com*'n%.
INTER;RELATIONSHIP:
A9e P'%o$$ O!!ice e*ot to t9e Fin'nce &'n'(e I F,m'n Re)o,ce) &'n'(e
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (C) ii Effectie D!te: P!"e %< of #$%
nece))'% com*etencie) t9o,(9 e=*eience> ' 3i*$om' in Admini)t'tion I
Secet'i'$ )t,die) o e<,i1'$ent <,'$i!ic'tion i) e<,ied.
2. At $e')t 3 / 4 %e')L e=*eience ') 'n O!!ice Admini)t'to.
3. E=*eience in 9i(9/*e)),e en1ionment 7it9 9i(9 1o$,me t,n'o,nd 'nd
' !oc,) on <,'$it%.
5. E=ten)i1e e=*eience in t9e &S O!!ice ),ite 'nd Windo7).
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." ('') i Effectie D!te: P!"e %= of #$%
POSITION 6 RETAIL SALES MANAGER
SCOPE:
Ao en),e )'$e) t'(et) 'e 'c9ie1ed> *o1ide ),**ot to t9e S'$e) 3e*'tment>
RESPONSIBILITY:
". Ince')in( t9e com*'n%L) c$ient +')e 'nd e1en,e).
2. WoB 7it9 ' )'$e) te'm to (ene'te $e'd) !o ne7 +,)ine)) 'nd c,)tome)
t9o,(9 contin,'$ )'$e) *omotion).
3. Re)*on)i+$e !o m'Bin( ),e t9e )'$e) te'm 'd9ee) to t9e com*'n%
mi))ion 'nd meet) )'$e) <,ot').
4. S,*e1i)e t9e )'$e) te'mL) d'i$% *e!om'nce 'nd !o$$o7 ,* on
'c9ie1ement) 'nd '))i)tin( 7it9 t'n)'ction).
5. S,*e1i)in( t9e )'$e) te'm to 'c9ie1e o*e'tion'$ t'(et) +% *o1idin(
+,)ine)) *$'n)> 'nd monitoin( t9e *e!om'nce o! t9e )'$e) te'm to
en),e t9e )*eci!ic *ot!o$io) o! +,)ine)) *e!om'nce) 'e met.
.. Co'c9in( t9e mem+e) o! t9e )'$e) te'm to de$i1e ' )t'nd'd o! c,)tome
c'e con)i)tent$%> 79i$e t'Bin( 'ction) to m'Be oom !o !,t,e (o7t9.
2. En),e t9't '$$ +,)ine)) *oce)) )t'nd'd) 'e o+)e1ed.
4. O1e)ee t9e 'cti1itie) o! t9e )'$e) te'm to en),e t9ei 'cti1itie) '+ide +%
t9e Com*'n%L) *o$icie) 'nd *oced,e).
5. E=ec,te *ioitie) +% en),in( 'n o*en $ine o! comm,nic'tion +et7een t9e
)'$e) te'm 'nd +'cB o!!ice (Admini)t'tion> Fin'nce) te'm.
"0. 3etemine) 'nn,'$ (o))/*o!it *$'n) +% im*$ementin( m'Betin( )t'te(ie)
'n'$%)in( tend) 'nd e),$t).
"". En),e 'cc,'te !oec')tin( 'nd dem'nd *$'nnin( !o t9e (o7t9 o! t9e
m'Bet.
"2. E)t'+$i)9e) )'$e) o+0ecti1e) +% !oec')tin( 'nd de1e$o*in( 'nn,'$ )'$e)
1o$,me) !o e(ion) 'nd Be% 'cco,nt).
"3. Im*$ementin( 'nd m'n'(in( t9e tot'$ )'$e) 'nd in/)toe m'Betin( *$'n) in
&oC'm+i<,e.
"4. &'n'(in( '$$ t'de c9'nne$) 'nd Be% 'cco,nt) e$'tion)9i*).
"5. Conti+,te) to te'm e!!ot +% 'ccom*$i)9in( e$'ted e),$t) ') needed.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." ('') ii Effectie D!te: P!"e 4$ of #$%
".. Foc,) on *o!e))ion'$ '**o'c9 to m'0o I $'(e cont'cto) +% )ec,in(
$on( tem ),**$% cont'ct).
"2. E)t'+$i)9in( net7oB )'$e)> !indin( ne7 'e') 'nd ce'tin( ne7
di)ti+,to).
"4. &'tc9in( +et7een t9e )'$e) !oec')t J) W'e9o,)e StocB 'nd F'cto%
*od,ction.
"5. Po*e S9i*ment) P$'n) -,'ntit% Wi)e J) 6'de) Wi)e.
20. &'=imiCin( t9e )'$e) 1o$,me.
2". Re1ie7in( t9e !in'$ S'$e) 8 S9i*ment) e*ot) (B'nc9e)).
22. Im*o1in( t9e B,$B S'$e) m'Bet in &oC'm+i<,e.
23. O*enin( ne7 B'nc9e) me'n79i$e de1e$o*in( c,ent +'nc9e) +%
im*$'ntin( ' *o*e )'$e) 'nd m'Betin( *$'n).
24. 3e1e$o* ot9e t'din( 'cti1itie) ),c9 ') Stee$> Bit,men> A((e('te etc.
25. Re*otin( to m'n'(ement 7it9 t9e m'Betin( ,*d'te)> ne7 come>
com*etito )t'te(%> )9i*ment *$'n)> ne7 *$'n) 'nd )t'te(% in ode to
im*o1e o, *e)ent) 'nd ince')e m'Bet )9'e.
2.. Com*$ete 'n% ot9e e')on'+$e t')B) o e<,e)t) ') e<,ied> in ode to
meet KPIL).
AUTHORITY:
". En),in( e!!ecti1e comm,nic'tion.
2. A9e inc,m+ent i) e<,ied to e=eci)e 0,d(ement) 'nd di)cetion) in
*o*o)'$).
t9e Com*'n%.
INTER;RELATIONSHIP:
A9e Ret'i$) S'$e) &'n'(e e*ot) to t9e C9ie! O*e'tin( O!!ice I C9ie!
E=ec,ti1e O!!ice.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." ('') iii Effectie D!te: P!"e 4# of #$%
2. Un$e)) t9e '**$ic'nt c'n demon)t'te t9't 9e 9') ('ined t9e nece))'%
com*etencie) t9o,(9 e=*eience> ' 3i*$om' in &'Betin( o e<,i1'$ent
<,'$i!ic'tion i) e<,ied.
4. At $e')t 5 %e')L e=*eience ') ' S'$e) &'n'(e I Co*o'te S'$e)
&'n'(e.
5. E=*eience in 9i(9/*e)),e en1ionment 7it9 9i(9 1o$,me t,n'o,nd 'nd
' !oc,) on <,'$it%.
"0. E=ce$$ent Bno7$ed(e o! 7od *oce))in(.
"". E=ten)i1e e=*eience in t9e &S O!!ice ),ite 'nd Windo7).
"2. So,nd Bno7$ed(e o! 'dmini)t'tion *inci*$e)> )t'nd'd) 'nd *oce))e).
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (++) Effectie D!te: P!"e 4/ of #$%
POSITION 6 ASSISTANT SALES MANAGER
SCOPE:
Ao *o1ide 'dmini)t'ti1e ),**ot to t9e S'$e) 3e*'tment> conti+,tin( to it)
o1e'$$ e!!icienc% 'nd e!!ecti1ene)).
RESPONSIBILITY:
". Co$$ect 'nd de*o)it *'%ment) !om c,)tome) in t9e Cimento 'nd A'din(
N'cion'$ B'nB 'cco,nt.
2. 3e$i1e In1oice) to c,)tome) on d'i$%> 7eeB$% 'nd mont9$% +')i).
3. Witin( o! d'i$% Re*ot) on co$$ection) 'nd de*o)it).
AUTHORITY:
*o*o)'$).
t9e Com*'n%.
INTER;RELATIONSHIP:
A9e A))i)t'nt S'$e) &'n'(e e*ot) to t9e S'$e) &'n'(e I A))i)t'nt S'$e)
&'n'(e.
". Un$e)) t9e '**$ic'nt c'n demon)t'te t9't 9e 9') ('ined t9e nece))'%
com*etencie) t9o,(9 e=*eience> ' Ceti!ic'te in Admini)t'tion o
2. At $e')t 2 %e')L e=*eience ') ' S'$e) Admini)t'to I A))i)t'nt.
'nd ' !oc,) on <,'$it%.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (cc) i Effectie D!te: P!"e 41 of #$%
POSITION 6 SALES REPRESENTATI8E
SCOPE:
Ao en),e )'$e) t'(et) 'e 'c9ie1ed 'nd to *o1ide 'dmini)t'ti1e ),**ot to t9e
S'$e) 3e*'tment> conti+,tin( to it) o1e'$$ e!!icienc% 'nd e!!ecti1ene)).
RESPONSIBILITY:
". 3'i$% comm,nic'tion 7it9 c,)tome) in ode to *o1ide im*o1ed )e1ice.
2. 6't9e in!om'tion e('din( !eed+'cB !om c,)tome) on o, *od,ct
(*ice> <,'$it%> dem'nd> etc.)
3. A))i)t c$ient) 7it9 *o+$em )o$1in( 'nd 'd1i)in( on )'$e) t'ctic).
4. &oti1'te c$ient to +,% moe o! o, *od,ct.
5. Com*i$e d'i$% )'$e) (ode)) )c9ed,$e.
.. Ji)it 1'io,) 'e') in &'*,to 'nd &'to$' (C'tem+e> &,$ot'ne> N'm''c9'>
S'$'m'n('> &'))'c'> A=,mene> etc.) in ode to im*o1e 1i)i+i$it% 'nd
'1'i$'+i$it% o o, cement.
2. Rec,it 1endo) 'nd di)ti+,to) to e*e)ent Cimento N'cion'$ 'nd )e$$ o,
*od,ct).
4. Fo$$o7 t9e com*etitoL) mo1ement) in ode to 'ntici*'te t9ei ne=t )te*) to
en),e *o!it'+i$it% 'nd 'd9eence to t9e need) o! t9e c$ient).
5. 3'i$% co$d c'$$) 'nd )c9ed,$in( o! c$ient '**ointment) (ne7 I m'0o
con)t,ction com*'nie)).
"0. St'% in!omed (d'i$%) e('din( t9e m'0o *o0ect) in &oC'm+i<,e (to Bno7
79ic9 con)t,ction com*'n% i) m'n'(in( *o0ect) 'nd *,),e +,)ine))
o**ot,nit%).
"". Pe*'e 'nd )end <,ot'tion) (7it9 'd1i)e I '))i)t'nce !om co$$e'(,e)).
"2. Re)*on)i+$e !o co$$ection 'nd de*o)it o! *'%ment) !om c$ient).
"3. Identi!% 'd1'nt'(e) 'nd com*'e) o('niC'tionL) *od,ct) 'nd )e1ice).
"4. P$'n 'nd o('niCe *e)on'$ )'$e) )t'te(% +% m'=imiCin( t9e Ret,n on
Aime In1e)tment !o t9e teito% I )e(ment.
"5. Com*i$e 'nd *e)ent o'$ 'nd 7itten e*ot) : to m'n'(ement : on
c,)tome need)> *o+$em)> intee)t)> com*etiti1e 'cti1itie)> 'nd *otenti'$
!o ne7 *od,ct) 'nd )e1ice).
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (cc) ii Effectie D!te: P!"e 42 of #$%
AUTHORITY :
*o*o)'$).
t9e Com*'n%.
INTER;RELATIONSHIP:
A9e S'$e) Re*e)ent'ti1e e*ot) to t9e S'$e) &'n'(e I A))i)t'nt S'$e)
&'n'(e).
com*etencie) t9o,(9 e=*eience> ' 3i*$om' in S'$e) 'nd &'Betin( o
2. At $e')t 3 : 4 %e')L e=*eience ') ' S'$e) Re*e)ent'ti1e.
'nd ' !oc,) on <,'$it%.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (d) i Effectie D!te: P!"e 4% of #$%
POSITION 6 SALES COORDINATOR
SCOPE:
Ao *o1ide )'$e) 'nd 'dmini)t'ti1e ),**ot to t9e S'$e) 3e*'tment> conti+,tin(
to it) o1e'$$ e!!icienc% 'nd e!!ecti1ene)).
RESPONSIBILITY:
". Coodin'te ),**ot to )'$e) *o!e))ion'$) in ce'tin( )'$e) )t'te(ie).
2. 3e1e$o* met9odo$o(ie) 'nd $o(i)tic) to m'Bet 'nd )e$$ *od,ct) o
)e1ice).
3. Coodin'te 'nd '))i)t c,)tome) in meetin( t9ei mec9'ndi)e
e<,iement).
4. S,**ot )'$e) 'nd m'Betin( te'm) in 'c9ie1in( 9,nded *ecent
o,tcome).
5. Coodin'te )'$e) e!!ot) in e'c9in( o e=ceedin( )'$e) t'(et) 'nd (o'$).
.. Coodin'te m'Betin( e!!ot) to m'=imi)e +,)ine)) o**ot,nitie).
2. 3e1e$o* !,t,e )'$e) *o0ection) 'nd coodin'te e!!ot) to 'c9ie1e
o,tcome).
4. A))i)t 'nd ),**ot )'$e) *e)onne$ in e=*'ndin( c,)tome +')e.
5. Coodin'te 'dmini)t'ti1e )'$e) )t'!! in m'int'inin( c,)tome d't'+')e.
"0. En),e com*$i'nce o! co*o'te *o$icie) 'nd *oced,e).
meet KPIL).
AUTHORITY:
*o*o)'$).
t9e Com*'n%.
INTER;RELATIONSHIP:
A9e S'$e) Coodin'to e*ot) to t9e S'$e) 3i)ti+,tion I Ret'i$ S'$e) &'n'(e.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (dd) ii Effectie D!te: P!"e 44 of #$%
nece))'% com*etencie) t9o,(9 e=*eience> ' 3i*$om' I Ceti!ic'te in
S'$e) Admini)t'tion o e<,i1'$ent <,'$i!ic'tion i) e<,ied.
2. At $e')t 2 : 3 %e')L e=*eience ') ' S'$e) Coodin'to.
'nd ' !oc,) on <,'$it%.
.. So,nd Bno7$ed(e o! 'dmini)t'tion *inci*$e)> )t'nd'd) 'nd *oce))e)
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (ee) i Effectie D!te: P!"e 49 of #$%
POSITION 6 CORPORATE SALES MANAGER
SCOPE:
Ao en),e co*o'te )'$e) t'(et) 'e 'c9ie1ed> *o1ide ),**ot to t9e S'$e)
3e*'tment> conti+,tin( to it) o1e'$$ e!!icienc% 'nd e!!ecti1ene)).
RESPONSIBILITY:
". &eet 7it9 co*o'te c$ient) 'nd )co,t !o *otenti'$ *o)*ect) e(,$'$%.
2. 3e1e$o* ' m'Betin( *$'n t9't 7o,$d +ene!it +ot9 t9e c$ient 'nd t9e
com*'n%.
3. Po1ide +e)t )e1ice <,'$it% to c,)tome.
4. Pe*'e 'nd *e)ent in!om'tion e<,ied to e=ec,te )'$e) (o'$).
5. Ito inte'ct e1e%d'% 7it9 S'$e) Con),$t'nt()) !o )'$e) in!om'tion e<,ied
!o *o!e))ion'$ e=ec,tion o! '$$ commitment).
.. P'tici*'te in '$$ 7eeB$% )'$e) meetin().
2. In!om COO o! *otenti'$ o**ot,nitie) o concen) 7it9 c,)tome) 'nd
)*eci'$ *o0ect) *o(e)).
4. Po1ide 'ction'+$e ),((e)tion) !o e)*ondin( to ne7 t9e't) *$,)
o**ot,nitie) i)in( in m'Bet*$'ce.
5. A))i)t 'nn,'$ *$'nnin( *oce)) !o 'i)in( Co*o'te Initi'ti1e) 'nd
O*e'tin( F'me7oB.
"0. S,((e)t )t'te(ic +,)ine)) de1e$o*ment initi'ti1e) 'nd *ioitie).
"". 3e!ine 'nd e1'$,'te im*e'ti1e com*'n%L) ne7 +,)ine)) de1e$o*ment
o**ot,nitie).
"2. En),e e!!ecti1e comm,nic'tion.
"3. Com*$% 7it9 '$$ com*'n% *oced,e) 'nd *o$icie).
"4. En),e *o*et% com*$i'nce 'nd e=ec,tion o! O*e'tion'$ Poced,e)
6,ide$ine).
"5. Com*$ete 'n% ot9e e')on'+$e t')B) o e<,e)t)> in ode to meet KPIL).
AUTHORITY:
*o*o)'$).
t9e Com*'n%
TO CONTINUE ON NEXT PAGE
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (ee) ii Effectie D!te: P!"e 4< of #$%
INTER;RELATIONSHIP:
A9e Co*o'te S'$e) &'n'(e e*ot) to t9e C9ie! O*e'tin( O!!ice I C9ie!
E=ec,ti1e O!!ice.
com*etencie) t9o,(9 e=*eience> ' 3i*$om' in &'Betin( o e<,i1'$ent
2. At $e')t 5 %e')L e=*eience ') ' S'$e) &'n'(e I Co*o'te S'$e)
&'n'(e.
'nd ' !oc,) on <,'$it%.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (!!) i Effectie D!te: P!"e 4= of #$%
POSITION 6 CORPORATE SALES ASSISTANT
SCOPE:
Ao *o1ide )'$e) 'nd 'dmini)t'ti1e ),**ot to t9e Co*o'te S'$e) 3e*'tment>
RESPONSIBILITY:
". Re'c9 ne7 'cco,nt t'(et) on $'(e co*o'te 'cco,nt *o)*ect).
2. 3i)c,)) 7it9 Co*o'te S'$e) &'n'(e to im*$ement )'$e) )t'te(ie) !o
(eo('*9ic'$ *ot!o$io).
3. En('(e in <,'$i!ic'tion *oce)) o! ne7 c,)tome *o)*ect).
4. F'nd$e )'$e) e!!ot) !o com*'n% )e1ice) 'nd *od,ct o!!ein().
5. #e'd m'Betin( 'cti1itie) to t'Be com*'n% )e1ice) to de!ined c,)tome
)e(ment'tion.
.. &'int'in '))i(ned 'cco,nt) entiet% 'nd t'1e$ to m,$ti*$e $oc'tion).
2. 3e1e$o* 'nd e=ec,te )'$e) *$'n) ),**otin( ince')ed )'$e).
4. O1e)ee 'nd '))e)) c,)tome )'$e) 'cti1it% 'nd )t'te(iCe on 'd0,)tment).
5. Coo+o'te 7it9 o*e'tion'$ )t'!! 't m,$ti*$e )ite) !o meetin( c,)tome
need).
"0. S%nt9e)iCe 7it9 in)ide )'$e) e!!ot) 'nd o!!e d't' !$o7 on 'cco,nt) 'nd
com*etito).
"". Fini)9 'dmini)t'ti1e !,nction) on time.
"2. &'n'(e 9i(9 $e1e$ o! e=*eti)e 'nd *od,ct Bno7$ed(e.
"3. 3e1e$o* 'nd e*ot com*etiti1e m'Bet 'n'$%)i).
meet KPIL).
AUTHORITY:
*o*o)'$).
t9e Com*'n%.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (!!) ii Effectie D!te: P!"e 9$ of #$%
INTER;RELATIONSHIP:
A9e Co*o'te S'$e) A))i)t'nt e*ot) to t9e Co*o'te S'$e) &'n'(e.
". Un$e)) t9e '**$ic'nt c'n demon)t'te t9't 9eI)9e ('ined t9e nece))'%
com*etencie) t9o,(9 e=*eience> ' 3i*$om' in )'$e) 'nd m'Betin(
)t,die) o e<,i1'$ent <,'$i!ic'tion i) e<,ied.
2. At $e')t 2 : 3 %e')L e=*eience ') ' S'$e) A))i)t'nt.
'nd ' !oc,) on <,'$it%.
.. So,nd Bno7$ed(e o! )'$e) 'dmini)t'tion *inci*$e)> )t'nd'd) 'nd
*oce))e).
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." ((() i Effectie D!te: P!"e 9# of #$%
POSITION 6 CUSTOMER RELATIONS O00ICER
SCOPE:
Ao *o1ide c,)tome )e1ice ),**ot to t9e S'$e)> O*e'tion) 'nd #o(i)tic)
3e*'tment)> conti+,tin( to it) o1e'$$ e!!icienc% 'nd e!!ecti1ene)).
RESPONSIBILITY:
". 3e1e$o* 'nd e=ec,te )t'te(ie) to meet com*'n% o+0ecti1e) 'nd (o'$).
2. Po1ide 'n'$%tic'$ ' e),$t oiented )e1ice) in $ine 7it9 com*'n% *o$icie)
'nd *oced,e).
3. P'tici*'te in '$$ 'cti1itie) to minimiCe de$in<,enc% 'nd $o'n $o))e).
4. En),e time$% co$$ection 'nd !o$$o7 ,* 'ction) on *otenti'$$% de$in<,ent
'cco,nt).
5. An'$%)e c,)tome tend) to o*timiCe )'$e) 'nd )e1ice 'dmini)t'tion
*oced,e).
.. Identi!% c,)tome e<,iement) 'nd com*$'int) to '))i)t t9em e!!ecti1e$%.
2. O*timiCe c,)tome e$'tion)9i* t9o,(9 di!!eent )t'te(ie).
4. Po1ide e=ce$$ent c,)tome )e1ice to '$$ 'n(e) o! c,)tome).
5. En),e *om*t !o$$o7 ,* 'ction) on '$$ c,)tome) en<,ie) 'nd i)),e).
"0. Re)o$1e c,)tome)L *o+$em) *o'cti1e$% to en),e '+)o$,te c,)tome
)'ti)!'ction.
"". Com*$ete 'n% ot9e e')on'+$e t')B) o e<,e)t)> in ode to meet KPIL).
"2. En),e "00M c,)tome )'ti)!'ction 't '$$ time).
"3. En),e '$$ e$'ted in!om'tion i) comm,nic'ted to t9e coect de*'tment
'nd *e)on.
AUTHORITY:
*o*o)'$).
t9e Com*'n%.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." ((() ii Effectie D!te: P!"e 9/ of #$%
INTER;RELATIONSHIP:
A9e C,)tome Re$'tion) O!!ice e*ot) to t9e &'n'(e@ #o(i)tic)> A'n)*ot> E=/
F'cto% S'$e).
nece))'% com*etencie) t9o,(9 e=*eience> ' 3i*$om' in 'dmini)t'tion I
c,)tome )e1ice )t,die) o! e<,i1'$ent <,'$i!ic'tion i) e<,ied.
2. At $e')t 3 : 4 %e')L e=*eience ') ' C,)tome Re$'tion) O!!ice.
'nd ' !oc,) on <,'$it%.
.. So,nd Bno7$ed(e o! 'dmini)t'tion *inci*$e)> c,)tome )e1ice> )t'nd'd
'nd *oce))e).
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (99) i Effectie D!te: P!"e 91 of #$%
POSITION 6 MANAGER LEGAL A00AIRS
SCOPE:
Ao en),e t9't t9e com*'nie) 9') 'd9eed to t9e con)tit,tion> $'7) 'nd
e(,$'tion) o! t9e co,nt%. En),in( $e('$ com*$i'nce o! t9e com*'nie).
RESPONSIBILITY:
". Settin( ,* t9e $e('$ de*'tment.
2. 3e1e$o* 'nd im*$ement +,)ine)) ,$e) (com*'n% $icen)in(> )ettin( ,*
cont'ct) 'nd im*$ementin( it).
3. Union ne(oti'tin( : cond,ct> m'n'(e 'nd e*ot 7itin(.
4. A))i)t in ne(oti'tin( 'nd d'!tin( '(eement) 7it9 1endo)> 'nd ot9e).
5. St'% ,* to d'te on c,ent 'nd *endin( $e(i)$'tion> ,$e) 'nd e(,$'tion)
t9't '!!ect Com*'nie)L +,)ine)) o*e'tion).
.. En),e t9't t9e com*'nie) 'd9ee to t9e con)tit,tion 'nd +%/$'7) ') 7e$$
') t9e $'7) 'nd e(,$'tion) o! t9e co,nt%.
2. En),e t9't com*'nie)L $e('$ m'tte) 'e m'n'(ed *o*e$%> e!!icient$% 'nd
t9't t9e e$e1'nt 'nd e)*ecti1e )t'Be9o$de) 'e )9'ed 'nd (i1en *o*e
'd1ice 'nd (,id'nce.
4. A9e inc,m+ent 7i$$ en),e t9't t9e CEO> COO 'nd &'n'(ement 'e
*o1ided 7it9 ,*d'te) 'nd e*ot) on ' e(,$' +')i).
5. A))i)t in t9e i)B m'n'(ement i! 'n%> +')ed on t9e com*'nie)L m'tte o!
concen.
"0. 3'!tin( 'nd 1ettin( o! 1'io,) doc,ment)> ,ndet'Bin() 'nd ',t9oit%
$ette)> 1endo cont'ct)> etc.
"". #i'i)on 7it9 e$e1'nt 6o1enment o!!ice) 'nd ot9e ',t9oitie) i! nece))'%.
"2. Ji)it A,t9oitie) !o doc,ment'tion)> !o$$o7 ,* 'nd Bee*in( t9e ecod o! t9e
)'me.
"3. Coodin'tion 'nd Bie!in( I di)c,))ion 7it9 e=ten'$ $'7%e) !o $e('$ c')e)
'nd to ne(oti'te t9e !ee) )t,ct,e o! Ad1oc'te).
"4. Coodin'te 'nd m'Be ''n(ement) e<,ied !o A+it'tion *oceedin()
'nd *o1ide t9e e<,ied doc,ment) to '**ointed Ad1oc'te !o *oceedin(
o! A+it'tion.
"5. Attend meetin()Icon!eence) ') 'nd 79en e<,ied I diected +% ),*eio).
".. Com*$ete 'n% ot9e e')on'+$e t')B) o e<,e)t) ') e<,ied> in ode to
meet KPIL).
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (99) ii Effectie D!te: P!"e 92 of #$%
AUTHORITY:
". A9e Inc,m+ent i) e<,ied to e=eci)e 0,d(ement) 'nd di)cetion in
*o*o)'$).
t9e Com*'n%.
INTER;RELATIONSHIP:
A9e &'n'(e #e('$ A!!'i) e*ot) to t9e C9ie! O*e'tin( O!!ice.
com*etencie) t9o,(9 e=*eience> ' 3i*$om' in #e('$ St,die) o e<,i1'$ent
2. At $e')t 5 %e')L e=*eience ') ' #e('$ Ad1i)o.
'nd ' !oc,) on <,'$it%.
2. So,nd Bno7$ed(e o! $e(i)$'tion 'nd $'7).
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (ii) Effectie D!te: P!"e 9% of #$%
POSITION 6 LEGAL A00AIRS ASSISTANT
SCOPE:
A))i)t'nce to t9e Fe'd o! #e('$ A!!'i) en),in( t9't t9e com*'nie) 9'1e 'd9eed
to t9e con)tit,tion> $'7) 'nd e(,$'tion) o! t9e co,nt% 'nd en),in( $e('$
com*$i'nce o! t9e com*'nie).
RESPONSIBILITY:
". A))i)t t9e Fe'd o! #e('$ A!!'i) m'Bin( ),e '$$ com*'nie)> +'nc9e) 'nd
7'e9o,)e) 9'1e '$$ e<,ied $e('$ doc,ment) (e.(. o*e'tin( $icen)e>
nomin'$ $i)t> 7oBin( 9o,) )c9ed,$e> 7oBe) in),'nce> cont'ct) o!
em*$o%ment> etc.)
2. A))i)t t9e Fe'd o! #e('$ A!!'i) m'Bin( ),e '$$ com*'nie)> +'nc9e) 'nd
7'e9o,)e) com*$% 7it9 ot9e $e('$ e<,iement) (e.(. en1ionment'$>
9e'$t9 'nd )'!et%> e(i)t'tion) !o )oci'$ )ec,it%> t'= 'nd $'+o,> etc.)
3. A))i)t t9e Fe'd o! #e('$ A!!'i) m'Bin( ),e '$$ e=*'t) em*$o%ee) 9'1e '$$
e<,ied doc,ment) to $e('$$% 7oB in &oC'm+i<,e 'nd !o t9e com*'nie).
4. A))i)t t9e Fe'd o! #e('$ A!!'i) de1e$o*in( 'nd im*$ementin( +,)ine))
,$e) (com*'n% $icen)in(> )ettin( ,* cont'ct) 'nd im*$ementin( it).
5. A))i)t t9e Fe'd o! #e('$ A!!'i) 7it9 ,nion ne(oti'tion).
.. A))i)t t9e Fe'd o! #e('$ A!!'i) d'!tin( '(eement) 7it9 1endo) 'nd
ot9e).
2. St'% ,* to d'te on c,ent 'nd *endin( $e(i)$'tion> ,$e) 'nd e(,$'tion)
t9't '!!ect Com*'nie)L +,)ine)) o*e'tion).
4. A))i)t t9e Fe'd o! #e('$ A!!'i) en),in( t9't t9e com*'nie) 'd9ee to t9e
con)tit,tion 'nd +%/$'7) ') 7e$$ ') t9e $'7) 'nd e(,$'tion) o! t9e co,nt%.
5. En),e t9't com*'nie)L $e('$ m'tte) 'e m'n'(ed *o*e$%> e!!icient$% 'nd
t9't t9e e$e1'nt 'nd e)*ecti1e )t'Be9o$de) 'e )9'ed 'nd (i1en *o*e
'd1ice 'nd (,id'nce ('$7'%) ,nde t9e ),*e1i)ion 'nd in)t,ction +% t9e
Fe'd o! #e('$ A!!'i)).
"0. A9e inc,m+ent 7i$$ en),e t9't t9e CEO> COO 'nd &'n'(ement 'e
*o1ided 7it9 ,*d'te) 'nd e*ot) on ' e(,$' +')i).
"". A))i)t in t9e i)B m'n'(ement i! 'n%> +')ed on t9e com*'nie)L m'tte) o!
concen.
#/. TO BE CONTINUED ON NEXT PAGE
AUTHORITY:
".
INTER;RELATIONSHIP:
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (ii) Effectie D!te: P!"e 94 of #$%
"3. A))i)t t9e Fe'd o! #e('$ A!!'i) d'!tin( 'nd 1ettin( o! 1'io,) doc,ment)>
,ndet'Bin() 'nd ',t9oit% $ette)> 1endo cont'ct)> etc.
"4. #i'i)on 7it9 e$e1'nt 6o1enment o!!ice) 'nd ot9e ',t9oitie) i!
nece))'%.
"5. Ji)it A,t9oitie) !o doc,ment'tion)> !o$$o7 ,* 'nd Bee*in( t9e ecod o! t9e
)'me.
".. Attend t9e meetin() I con!eence) ') 'nd 79en e<,ied I diected +%
),*eio).
AUTHORITY:
2. Inc,m+ent i) e<,ied to e=eci)e 0,d(ement) 'nd di)cetion in deci)ion
*o*o)'$).
t9e Com*'n%.
INTER;RELATIONSHIP:
A9e #e('$ A!!'i) A))i)t'nt e*ot) to t9e Fe'd o! #e('$ A!!'i).
com*etencie) t9o,(9 e=*eience> ' 3i*$om' in #e('$ St,die) o e<,i1'$ent
2. At $e')t 5 %e')L e=*eience ') ' #e('$ Ad1i)o.
'nd ' !oc,) on <,'$it%.
2. So,nd Bno7$ed(e o! $e(i)$'tion 'nd $'7).
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (00) i Effectie D!te: P!"e 994 of #$%
POSITION 6 LOGISTICS: TRANSPORT AND DISTRIBUTION MANAGER
SCOPE:
Ao en),e e!!ecti1e> on time de$i1e% o! (ood). &'n'(e F$eet 'nd $o(i)tic) 'nd
o!!e ),**ot to t9e Pod,ction de*'tment> conti+,tin( to it) o1e'$$ e!!icienc%
'nd e!!ecti1ene)).
RESPONSIBILITY:
". E1'$,'te 'nd inte*et t9oo,(9$% '$$ !ei(9t c9'(e) ),)t'ined.
2. 3e1e$o* 'nd e=ec,te o*e'tion'$ )t'te(ie) to o*timiCe c,)tome )e1ice ')
7e$$ ') economic e),$t).
3. Com*$% 7it9 $oc'$ 'nd (o1enment'$ 7'e9o,)in(> m'tei'$ 9'nd$in( ') 7e$$
') )9i**in( e<,iement) t9o,(9 )t,d%in( c,ent 'nd ne7 $e(i)$'tion.
4. En!oce 'd9eence to e<,iement) 'nd ecommend m'n'(ement on
nece))'% 'ction).
5. Pe!om )'!e(,'d) 7'e9o,)e o*e'tion) '$on( 7it9 content) to e)t'+$i)9
'nd monito )ec,it% met9od) 'nd *otoco$).
.. In)*ect e<,i*ment> i)),e 7oB ode) !o e<,i)ition) 'nd !o e*$'cement.
2. 3e1e$o* )o$,tion) to $e1e'(e Com*'n%L) 1o$,me) 'nd )%)tem).
4. Co$$'+o'te to *o1ide )te'di$% 9i(9 $e1e$) o! c,)tome c'e )e1ice in co)t/
e!!ecti1e '**o'c9.
5. Identi!% 'nd *ioitiCe $o(i)tic) need) 'nd con1e% ),((e)tion) to ,**e
m'n'(ement !o 'tt'inin( e!!icient *od,ct di)ti+,tion.
"0. Po1ide d't' 'nd ),((e)t )o$,tion) on *od,ct t'cBin(> eo,tin( co)tin(>
o,te 'n'$%)i) 'nd ,)'(e '$ten'ti1e).
"". Conti+,te to te'm e!!ot +% 'c9ie1in( e<,ied e),$t).
"2. 3e1e$o* 'nd im*$ement $o'd *$'nnin( 'nd $o'd +,i$din( '**$ic'tion).
"3. Ao,+$e)9oot 'nd e)o$1e $'(e com*$e= i)),e) 'nd *oced,e).
"4. Pe!om *eiodic'$ '))e))ment o! t'n)*ot'tion o*e'tion) to m'=imiCe
*e!om'nce.
"5. En),e e!!ecti1e comm,nic'tion 7it9 c,)tome)> di)ti+,to) 'nd ),**$ie)
't '$$ time).
".. En),e )'$e) t'(et) 'e 'c9ie1ed.
"2. Com*$ete e$'ted doc,ment'tion 'nd en),e 'dmini)t'tion i) ,*d'ted.
meet KPIL).
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (00) ii Effectie D!te: P!"e 9<9 of #$%
AUTHORITY:
A9e &'n'(e@ #o(i)tic)> A'n)*ot> 3i)ti+,tion &'n'(e e*ot) to t9e C9ie!
O*e'tin( O!!ice.
INTER;RELATIONSHIP:
*o*o)'$).
t9e Com*'n%.
". Un$e)) t9e '**$ic'nt c'n demon)t'te t9't 9eI)9e ('ined t9e nece))'%
com*etencie) t9o,(9 e=*eience> ' 3i*$om' in #o(i)tic) I A'n)*ot'tion
)t,die) o e<,i1'$ent <,'$i!ic'tion i) e<,ied.
2. At $e')t 3 : 4 %e')L e=*eience ') ' #o(i)tic) &'n'(e.
'nd ' !oc,) on <,'$it%.
.. Re$'ted $e(i)$'tion.
2. So,nd Bno7$ed(e o! 'dmini)t'tion *inci*$e)> )t'nd'd) 'nd *oce))e).
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (BB) i Effectie D!te: P!"e 9=< of #$%
POSITION 6 0LEET MANAGER
SCOPE:
Ao en),e e!!ecti1e m'n'(ement o! t9e !$eet 'nd on time de$i1e% o! *od,ct)>
RESPONSIBILITY:
". En),e !$eet '1'i$'+i$it% to meet '$$ e<,e)t) +% )c9ed,$in(> !oec')tin( 'nd
),1e%in( c,ent ,)e tend).
2. &'int'in Bno7$ed(e 'nd ,ti$iCe '$$ !$eet in!om'tion 'nd ,)e ),1e%) to
!oec')t ne7 e<,iement).
3. A'n(e !$eet) 'nd !$eet o*e'tion'$ )t'!! to *o1ide ),**ot 'nd )c9ed,$e
S*eci'$ E1ent P$'nnin(.
4. Pe!om 1e9ic$e e(i)t'tion> in),'nce 'nd '$$ ot9e e<,ied !om'$itie)
'nd doc,ment'tion e('din( ind,ction o! ne7 1e9ic$e) in e=i)tin( !$eet.
5. O1e)ee o,tine 'nd 'd 9oc m'inten'nce> o+t'in t'() !o ne7 1e9ic$e) 'nd
ene7 o$d one) to en),e )c9ed,$e !$eet m'n'(ement.
.. &onito 'nd en),e !$eet o*e'tion in com*$i'nce 7it9 $oc'$ 'nd
(o1enment ,$e) 'nd e(,$'tion).
2. &'int'in 'nd monito d't' m'n'(ement )%)tem to o('niCe !$eet) ') *e
1'io,) )c9ed,$e) 'nd e<,e)t).
4. Ste'm$ine 'nd monito !,e$ *,c9')e )%)tem 7it9 '))i)t'nce o! F,e$ C'd)
!o '$$ 1e9ic$e) 'nd di1e).
5. 3e1e$o* 'nd im*$ement )t'nd'd o*e'tion'$ )t'nd'd) to m'int'in
1e9ic$e) +% 'd1oc'tin( +e)t *'ctice) in ind,)t%.
"0. P$'n> *oce)) 'nd e=ec,te 1e9ic$e *,c9')e 'nd 1e9ic$e e*$'cement
t9o,(9 e!!icient )ett$ement.
"". P$'n 'nd *e*'e 'nn,'$ +,d(et> e=*endit,e) 'nd 'n'$%)e '$$ !in'nci'$
o+0ecti1e).
"2. F'ci$it'te 'nd im*$ement coecti1e 'ction) 'nd c'*'cit% +,i$din( to
m'n'(e entie !$eet to 'c9ie1e com*'n% o+0ecti1e).
meet KPIL).
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (BB) ii Effectie D!te: P!"e <$9= of #$%
AUTHORITY:
*o*o)'$).
t9e Com*'n%.
INTER;RELATIONSHIP:
A9e F$eet &'n'(e e*ot) to t9e O*e'tion) &'n'(e.
com*etencie) t9o,(9 e=*eience> ' 3i*$om' in F$eet &'n'(ement o
B,)ine)) )t,die) o e<,i1'$ent <,'$i!ic'tion i) e<,ied.
2. At $e')t 5 %e')L e=*eience ') ' F$eet &'n'(e.
' !oc,) on <,'$it%.
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." ($$) Effectie D!te: P!"e <#$ of #$%
POSITION 6 MANAGER HUMAN RESOURCES
SCOPE:
RESPONSIBILITY:
AUTHORITY:
INTER;RELATIONSHIP:
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (mm) Effectie D!te: P!"e </# of #$%
POSITION 6 HUMAN RESOURCES ASSISTANT
SCOPE:
RESPONSIBILITY:
AUTHORITY:
INTER;RELATIONSHIP:
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (nn) Effectie D!te: P!"e <1/ of #$%
POSITION 6 @OR5ERS C PAC5ERSGG
SCOPE:
RESPONSIBILITY:
AUTHORITY:
INTER;RELATIONSHIP:
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (oo) Effectie D!te: P!"e <21 of #$%
POSITION 6 @AREHOUSE
SCOPE:
RESPONSIBILITY:
AUTHORITY:
INTER;RELATIONSHIP:
TITLE:
SUBTITLE:
DESCRIPTIONS
Document No.: W.I. 5.5." (**) Effectie D!te: P!"e <%2 of #$%
POSITION 6 SUPER8ISORS
SCOPE:
RESPONSIBILITY:
AUTHORITY:
INTER;RELATIONSHIP:
TITLE:
SUBTITLE:
ADMINISTRATION ; RESPONSIBILITY AND AUTHORITY 6 GLOBAL ORGANOGRAM
Document No.: W.I. 5.5." (<<) i Effectie D!te: P!"e <4% of #$%
TITLE:
SUBTITLE:
ADMINISTRATION ; RESPONSIBILITY AND AUTHORITY 6 ORGANOGRAM
Document No.: W.I. 5.5." (<<) ii Effectie D!te: P!"e <94 of #$%
ORGANOGRAM
P$'nt &'n'(e
-,'$it% Conto$ C9ie! A))i)t'nt P$'nt &'n'(e E$ectic'$ &'inten'nce
Aec9nic'$
&ec9'nic'$ &'inten'nce
Aec9nic'$
#'+o'to% A))i)t'nt Conto$ Room O*e'to
(Cement)
P'cB'(in( 'nd 3e$i1e%
O*e'to) (O,t)o,ced)
&ec9'nic) A))i)t'nt
TITLE:
SUBTITLE:
ADMINISTRATION ; RESPONSIBILITY AND AUTHORITY 6 0INANCE DEPARTMENT
Document No.: W.I. 5.5." (<<) iii Effectie D!te: P!"e <<9 of #$%
FINANCE
&ANA6ER
CFIEF
ACCOUNAANA
ACCOUNAANAS
BOOKKEEPIN6
OFFICERS
TITLE:
SUBTITLE:
ADMINISTRATION ; RESPONSIBILITY AND AUTHORITY 6 SALES D MAR5ETING DEPARTMENT
Document No.: W.I. 5.5." (<<) i1 Effectie D!te: P!"e <=< of #$%
REAAI# SA#ES
&ANA6ER
ASSISAANA
SA#ES
&ANA6ER
SA#ES
REPRESENAAAIJES
SA#ES
COOR3INAAOR
TITLE:
SUBTITLE:
ADMINISTRATION ; RESPONSIBILITY AND AUTHORITY 6 CORPORATE SALES
Document No.: W.I. 5.5." (<<) 1 Effectie D!te: P!"e =$<= of #$%
CORPORAAE SA#ES
&ANA6ER
ASSISAANA
TITLE:
SUBTITLE:
ADMINISTRATION ; RESPONSIBILITY AND AUTHORITY 6 HUMAN RESOURCES D ADMINISTRATION
Document No.: W.I. 5.5." (<<) 1i Effectie D!te: P!"e =#$ of #$%
FU&AN RESOURCES
&ANA6ER
ASSISAANA
PAKRO## OFFICER
TITLE:
SUBTITLE:
ADMINISTRATION ; RESPONSIBILITY AND AUTHORITY 6 LOGISTICS: TRANSPORT D DISTRIBUTION
Document No.: W.I. 5.5." (<<) 1ii Effectie D!te: P!"e =/# of #$%
#O6ISAICS> ARANSPORA 8
3ISARIBUAION &ANA6ER
SUPERJISORS
WORKERS
WAREFOUSE
CUSAO&ER
RE#AAIONS
TITLE:
SUBTITLE:
ADMINISTRATION ; RESPONSIBILITY AND AUTHORITY 6 LEGAL A00AIRS
Document No.: W.I. 5.5." (<<) 1iii Effectie D!te: P!"e =1/ of #$%
#E6A# AFFAIRS
ASSISAANA
TITLE:
SUBTITLE:
ADMINISTRATION ; RESPONSIBILITY AND AUTHORITY 6
MATRIX O0 ORGANISATION DI8ISIONS 8S ELEMENTS
Document No.: W.I. 5.5." () Effectie D!te: P!"e =21 of #$%
MATRIX O0 ORGANISATION DI8ISIONS 8S ELEMENTS
De&!(t;
ment
P(o+uction M!(Betin"
A+mini.t(!tion D
0in!nce
3u!;
'it)
Dii.ion M!n!"e
ment
R!A
M!;
te(i!'
P(oce..
#
P(oce..
/
De'ie() A(e!
*!,
A(e! *-, O(+e(. S!'e 0in!nce M!n
Re&
5." N N N N N N N N N N N
5.2
N
N N N N N N N
5.3 N N N N N N N N N N N
5.4
N
N N N
5.5
N
N N N N
5..
N N N
.."
N N N N N N N N N N N
..2
N
N N N N
N N
N N
N
N
..3
N
N N N N
N
N
..4
N
N
N N N N N N N
N N
2."
N N
N
2.2
N
N N N N N N
N N
N
2.3
N
N
N
N
N N
N
2.4
N
N N N N N N
2.5
N
N
N N
N N N
N N N
N
2..
N
N
N N N
N
N
4."
N
N
N N N N N
N N
4.2
N
N
N
N N N N N N N N
4.3
4.4
4.5
4. P$'nt Fie
See *'(e "4
5. SFE- (S'!et%> Fe'$t9>
En1ionment 8 -,'$it%)
See *'(e "5
3. Admini)t'tion
See *'(e "3
TITLE:
SUBTITLE:
ADMINISTRATION 6 MANAGEMENT REPRESENTATI8E
Document No.: PROC 5.5.2 Effectie D!te: P!"e =%2 of #$%
PURPOSE
A9e *,*o)e o! t9i) *oced,e i) to de!ine t9e $imit) o! ',t9oit% 'nd
e)*on)i+i$it% o! t9e &'n'(ement Re*e)ent'ti1e in ode to com*$% 7it9 t9e
e<,iement) o! t9e )t'nd'd).
SCOPE
A9e )co*e o! t9i) *oced,e co1e) t9e entie o('ni)'tion 79ee 'n inte!'ce
7it9 t9e -,'$it% S%)tem i) '**$ic'+$e.
RESPONSIBILITY
Ao en),e t9't t9e -,'$it% S%)tem meet) t9e e<,iement) o! t9e )t'nd'd.
PROCEDURE
A&&ointee.:
A9e 6o,* CEO o ') de$e('ted to 'n% o '$$ o! t9e !o$$o7in(@
Fi) I t9ei e)*on)i+i$itie) 'nd ',t9oit% )9'$$ inter-alia> 'nd not7it9)t'ndin( 'n%
ot9e !,nction) +e to@/
". Re*ot on t9e -,'$it% S%)tem to &'n'(ement d,in( t9e e1ie7 ') ' +')i)
!o im*o1ement.
2. #i')e 7it9 e=ten'$ *'tie) concenin( -,'$it%.
3. E=ec,te d,tie) ') de!ined in 9i) 0o+ de)ci*tion.
4. Pomote t9e '7'ene)) o! c,)tome e<,iement) d,in( t9e <,'te$%
)t'!! meetin(.
An% o! t9e '+o1e i) 'ccoded diect 'cce)) to t9e 3iecto in m'tte) *et'inin(
to -,'$it% o t9e -,'$it% S%)tem.
W.I. 5.5." (e)
TITLE:
SUBTITLE:
ADMINISTRATION 6 INTERNAL COMMUNICATION
Document No.: PROC 5.5.3 Effectie D!te: P!"e =4% of #$%
PURPOSE
A9e *,*o)e o! t9i) *oced,e i) to de!ine 9o7> 'nd +et7een 79om inten'$
comm,nic'tion t'Be) *$'ce.
SCOPE
A9e )co*e o! t9i) *oced,e co1e) t9e entie o('ni)'tion.
RESPONSIBILITY
It i) t9e e)*on)i+i$it% o! '$$ )t'!! to en),e t9't e!!ecti1e comm,nic'tion t'Be)
*$'ce in t9e o('ni)'tion.
PROCEDURE
A9i) i) 'c9ie1ed +%@
' 3e!inin( t9e intee$'tion)9i* o! '$$ *e)onne$.
+. Ce$$ comm,nic'tion +et7een de$i1e% t,cB)> m'n'(ement 'nd *$'nt.
c. B% B'nc9 meetin()> not $e)) t9'n once ' mont9.
d. B% mont9$% <,'$it% meetin() t9't 'e min,ted.
e. Inten'$ ',dit).
!. &'n'(ement Re1ie7 &eetin( o! t9e %e'.
PROC 5.5.2 (+)
PROC 4.2.2
PROC 5..
TITLE:
SUBTITLE:
MANAGEMENT RE8IE@
Document No.: PROC 5.. (') Effectie D!te: P!"e =94 of #$%
PURPOSE
A9e *,*o)e o! t9i) *oced,e i) to en),e t9't e(,$' &'n'(ement e1ie7)
'e 9e$d to detemine t9e e!!ecti1ene)) o! t9e -,'$it% S%)tem 'nd t9't it !,$!i$)
t9e e<,iement) o! t9e )t'nd'd.
SCOPE
A9e )co*e o! t9i) *oced,e i) to de!ine 't 79't inte1'$) &'n'(ement
Re1ie7) 7i$$ +e 9e$d> 79o 7i$$ +e in1o$1ed 'nd 79't in!om'tion 7i$$ +e
di))emin'ted.
RESPONSIBILITY
RESPONSIBLE PERSONS
A9e C9ie! O*e'tin( O!!ice (COO)
A9e Aec9nic'$ 3iecto
A9e &'n'(e I &'n'(ement Re*e)ent'ti1e
A9e -,'$it% S,*e1i)o
A9e Con),$t'nt
A9e S'$e) 'nd &'Betin( &'n'(e
PROCEDURE
A9e &'n'(ement Re1ie7 7i$$ +e 9e$d 't $e')t once ' %e' 'nd t9e &'n'(ement
Re*e)ent'ti1e 7i$$ )end noti!ic'tion) 't $e')t one 7eeB in 'd1'nce.
B% e1ie7in( t9e doc,ment) 'nd d't' cont'ined in t9e in!om'tion (See +e$o7)
o+0ecti1e$% t9e% 7i$$ ')),e t9't@
o A9e coecti1e 'nd *e1ent'ti1e 'ction) 7ee '**o*i'te 'nd 'e c$o)ed
o,t.
o A9e )%)tem i) 'de<,'te$% conto$$ed.
o Ade<,'te e)o,ce) 'e '1'i$'+$e 'nd ,ti$i)ed.
o A9e <,'$it% o+0ecti1e) 7i$$ '$)o +e e1ie7ed to en),e t9't t9e% 'e
),it'+$e 'nd e'$i)tic.
o t9e -,'$it% Po$ic% i) ),it'+$e 'nd e!!ecti1e.
o t9't t9e <,'$it% )%)tem i) *o*e$% im*$emented> m'int'ined 'nd
,nde)tood 'nd conc,) 7it9 t9e -,'$it% Po$ic% in ode to conc$,de t9't t9e
<,'$it% )%)tem i) ),it'+$e 'nd e!!ecti1e.
CONTINUED ON NEXT PAGE
TITLE:
SUBTITLE:
MANAGEMENT RE8IE@
Document No.: PROC 5.. (') Effectie D!te: P!"e =<9 of #$%
CONTINUED 0ROM THE PRE8IOUS PAGE
# IN0ORMATION
Item) !om *e1io,) Re1ie7) O
C,)tome Com*$'int) 'nd Re1ie7) O
Non/Con!om'nce) O
Coecti1eIPe1ent'ti1e Action) O INPUTS AND
Inten'$ 'nd E=ten'$ -,'$it% A,dit) O OUTPUTS
&'n'(ement Re*e)ent'ti1e) Re*ot O
St'ti)tic'$ An'$%)i) inc$,din( Poce)) Pe!om'nce O
Re)o,ce)@ Need)
/ C'*it'$
/ F,m'n inc$,din( A'inin( Need)
/ Ot9e
Recommend'tion) !o im*o1ement).
A9e !o$$o7in( in!om'tion i) o*tion'$Iot9e@/
/ Fom,$' BooB) o !om,$'tion). O
/ #i)t o! A**o1ed S,**$ie) O INPUTS AND OUTPUTS
/ &'inten'nce Sc9ed,$e (Pe1ent'ti1e) O
A9e &'n'(ement Re1ie7 7i$$ +e cond,cted in 'ccod'nce 7it9 t9e '(end' 'nd
7i$$ +e doc,mented in t9e &'n'(ement Re1ie7 &in,te).
A9e &'n'(ement Re1ie7 7i$$ co1e '$$ t9e !'ci$itie) in t9e com*'n% 't one time>
') it e$'te) to t9e item) de!ined on t9e A(end'.
W.I.5.5.. (0)
W.I. 5..
TITLE:
SUBTITLE:
MANAGEMENT RE8IE@
Document No.: PROC 5.. (+) Effectie D!te: P!"e ==< of #$%
RESPONSIBLE ACTION
PROCEDURE C @OR5
INSTRUCTION
&'n'(ement
Re*e)ent'ti1e
W.I. 4.2.2 (')
&'n'(ement
Re*e)ent'ti1e
E/m'i$
W.I. 5..
COO
A$$ P'tici*'nt)
W.I. 5.. (+ E c)
W.I. 4." (+) i : 1 E (c)
W.I. 5.5.3 S,mm'%
W.I. 4.4
COO
A$$ P'tici*'nt) PROC 5..
&'n'(ement
Re*e)ent'ti1e
W.I. 5..
PROC 4.2.4
&'n'(ement
Re*e)ent'ti1e
W.I. 5..
&'n'(ement
Re*e)ent'ti1e 8
-,'$it% Committee
W.I. 5.3.3
W.I. 4.3 (+) E (c)
W.I. 4.5.3
A$$ PROC 5.5.3
PROC 4.3 (+)
PROC 4.5.3
P$'nnin(
Noti!ic'tion> A(end' 8
Pe1io,) &in,te)
Pe*''tion
Re*ot) I Aend An'$%)i) 8 O+0ecti1e)
St'ti)tic)
Cond,ct &'n'(ement
Re1ie7
Recod &in,te) 8
Conc$,)ion
Action Item)
-,'$it% &eetin()
Non Con!om'nce) o
Pe1ent'ti1e Action)
Poce)) !o -,'$it% &eetin()
'nd Coecti1e Action)
TITLE:
SUBTITLE:
MANAGEMENT RE8IE@ 6 AGENDA 0OR MANAGEMENT RE8IE@
Document No.: W.I. 5.. Effectie D!te: P!"e #$$== of #$%
AGENDA 0OR MANAGEMENT RE8IE@
# ATTENDANCE LIST
/ MINUTES O0 PRE8IOUS MANAGEMENT RE8IE@
1 CURRENT RE8IE@ ITEMS
3." &'n'(ement Re*e)ent'ti1eL) e*ot co1ein( t9e
!o$$o7in( i)),e)@
3."." C,)tome Com*$'int) 'nd Re1ie7)
3.".2 Non/Con!om'nce)
3.".3 Coecti1e 'nd Pe1ent'ti1e Action)
3.".4 Inten'$ -,'$it% A,dit e*ot)
3.".5 E=ten'$ -,'$it% A,dit e*ot)
3.".. St'ti)tic'$ An'$%)i)
3.".2 Recommend'tion !o im*o1ement)
3.".4 Addition'$ item o! concen
1.#.= E00ECTI8ENESS PRODUCT
1./.$ RESOURCES NEEDS
1./.# PLANNING 0OR 3UALITY
1././ 3UALITY POLICY AND OB7ECTI8ES
2. OB7ECTI8ES
CONCLUSIONS
INPUTS OUTPUTS H Ac?iee+ NeA T!("et
TITLE:
SUBTITLE:
Document No.: Effectie D!te: P!"e #$#$ of #$%
GFo F,t,e U)eH
TITLE:
SUBTITLE:
Document No.: Effectie D!te: P!"e #$# of #$%
GFo F,t,e U)eH
TITLE:
SUBTITLE:
Document No.: Effectie D!te: P!"e #$/ of #$%
GFo F,t,e U)eH
TITLE:
SUBTITLE:
Document No.: Effectie D!te: P!"e #$1 of #$%
GFo F,t,e U)eH
TITLE:
SUBTITLE:
Document No.: Effectie D!te: P!"e #$2 of #$%
GFo F,t,e U)eH
TITLE:
SUBTITLE:
Document No.: Effectie D!te: P!"e #$% of #$%
GFo F,t,e U)eH

Management Responsibility Draft 4 10 March 2014

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Management Responsibility Draft 4 10 March 2014

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CIMENTO NACIONAL LDA

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