Guideline Login Configuration Setting

Guideline for Login Configuration Setting 2014
Disclaimer:
1. This guidelines contains 4 sections :-
Section A: .ocx File Checking for ePXS User
Section B: .ocx File Checking for Smartcard User
Section C: ActiveX Configuration
Section D: Medium Access Installation (client module installation)
2. This guideline is also applicable for the new ePXS User who also has the old ePXS.
3. If error still occurred after the installation, please contact CDC Customer Service/eP Counter for further
assist.
4. Example of Login ePerolehan error that cause by installation/configuration: Invalid Certificate 600/Failed
to retrieve cert/Error in creating signature.

A. .ocx File Checking for ePXS User

1. This section A is applied for ePXS user ONLY. For MyEP Card/PTJ Smartcard medium access, please start the
guideline starting from Section B: .ocx File Checking for Smartcard User.

2. First, go to Start Program and type regedit in Search Programs and files input box. Then, press enter.

3. The Registry Editor screen will pop-up and go to menu Edit> Find. Please type ftvba11.ocx in Find what input
box and click Find Next button.

4. If the ftvba11.ocx file exists in the PC/Laptop, you may find at Data section display the ftvba11.ocx else if no
result appears, go to step no. 8.

5. Take note the location of the ftvba11.ocx file. Close the Registry Editor window.

6. Go to the location of ftvba11.ocx file by referring to the above result. Check the Date Modified of the file and
make sure the latest Modified Date is 2013.


7. If the Date Modified of the ftvba11.ocx file is on 2007, please uninstall all client modules (old epxs/new epxs)
and then restart the PC/Laptop.
(i) Uninstall new ePXS : Go to Start Program> ePerolehan> ePXS> Uninstall
(ii) Uninstall old ePXS : Go to Start Program> ePXS> Uninstall

8. Next, please go to Section C: ActiveX Configuration.


B. .ocx File Checking for Smartcard User

1. This section B is applied for Supplier MyeP Card/ PTJ Smartcard user who has installed the Smartcard client
module but still having error during login into ePerolehan (Invalid Certificate 600/Failed to retrieve cert/Error in
creating signature). For new user who didnt install the Smartcard client module yet, please proceed with Section
C: ActiveX Configuration.

2. Uninstall the ePerolehan client module/reader first. Go to Start> Reader for ePerolehan> Reader for
ePerolehan> Uninstall. Follow the step of uninstall process until Finish. Please restart the pc/laptop before
proceeds to the next step.

3. Open the Internet Explorer. Go to Tools> Manage Add-ons.


4. Below screen will appear. Please take note the location of EGCard.EG. If there is no file name EGCard exist, please
proceed to Section C, and else please follow below step to get the file location.
(i) Choose the Selection on Show: All add-ons
(ii) Click on EGCard.EG
(iii) Click on More information hyperlink. Then the right pop-up windows will appear.
(iv) Copy the location of the directory.

5. Go to Start> Accessories> Command Prompt, by right-click, choose Run as administrator.


6. Command windows will appear and please refer to the below screen and Tips of the Command Script. The
purpose of below step is to unregistered the .ocx file which has been installed before. There are 2 file need to
unregistered if it still exist in the directory. Please use unregister command to unregister it.
(i) EG.ocx
(ii) EGDLL.dll

7. Once unregistered process done, a pop-up message will appear to notify the unregister process is success. Then,
please proceed at Section C: ActiveX Configuration.

Tips of the Command Script:-
(i) cd ..[Enter] = Go 1 step back to parent directory
(ii) cd [location of the above directory-refer no 3(iv)][Enter] = Go to the
respective directory entered
(iii) dir [Enter] = View the list of files under above directory
(iv) regsvr32 [filename] -u [Enter] = unregistered the file in registry

C. ActiveX Configuration

1. ActiveX Configuration is compulsory setting for all medium access.

2. Please open the Internet Explorer and go to Tools> ActiveX Filtering and make sure the ActiveX Filtering is un-tick.

3. Go to Tools> Compatibility View Settings and a pop up window Compatibility View Settings will be displayed. Add
the address eperolehan.com.my and click Close button.


4. Go to Tools> Internet Option> Security. Under Security tab, click Reset All Zones to Default Level button.


5. Go to Tools> Internet Options> Security. Under Security tab, there are 4 different zones. Please refer below setting for each zone.

Zone Action Screen
Internet 1. Click Custom Level button and a
pop up window Security Setting
Internet Sites Zone will be
displayed.
2. Go to ActiveX controls and plug-
ins setting and enable all ActiveX
setting. But for the ActiveX
Enable (Not Secure), please
choose Prompt option. Then click
Ok.


Local
Intranet
Un-tick the enable Protected Mode

Restricted
Sites
Tick the enable Protected Mode.
Note: Under button Sites, make sure
there is NO link eperolehan website in
the list.


Trusted Sites 3. Click Custom Level button and a
pop up window Security Setting
Trusted Sites Zone will be
displayed.
4. Go to ActiveX controls and plug-
ins setting and enable all activeX
setting and click Ok.


Trusted Site 1. Click on button Sites and a pop up
window Trusted Sites will be
displayed.
2. Please ensure the url
http://www.eperolehan.com.my
and
https://www.eperolehan.com.my
there are link for eperolehan for
both http/https


6. After complete with the setting, click button Apply and Ok. After complete this section, please proceed with
Section D.


D. New Medium Access Installation

Note:
Please take note that for supplier who has both Old ePXS and New ePXS, please install the Old ePXS first,
and then install the New ePXS.

1. For each medium access required to install a client module.

2. For old epxs/MyeP Card/PTJ Smartcard, please go to ePerolehan websites
(http://home.eperolehan.com.my/v2/index.php/bm/muat-turun/utiliti-medium-akses-eperolehan) and
download the respective client modules based on the user medium access.


3. Plug in the medium access and install the medium access based on the downloaded client modules.

4. For New ePXS, the client module has been stored in the ePXS itself. Once user plug-in the ePXS there will be
an AutoPlay pop-up appear to request for New ePXS setup installation. Else, if the AutoPlay didnt pop-up
user may go to My Computer > CD Drive: ePerolehan> setup.exe

5. Please double check the ActiveX Security setting which is under Tools> Internet Options> Security. Under
Security tab, there are 4 different zones. (Refer Section C (No 5)).

6. In order to ensure the client module successfully installed, there is 2 sections need to verify:-

i. To ensure ActiveX has been registered in Internet Explorer manage add-ons features, open Internet
Explorer and go to menu Tools>Manage Add-ons.
Medium Access Manage Add-ons Screen

MyEP/PTJ Smartcard EGCard.EG file existed

Old ePXS/New ePXS ftvba11.ocx file existed


ii. Below icon/details should be displayed in taskbar icon.

Medium Access Screen
Old ePXS

Double clicks at icon ePXS Certificate Manager and a pop-up window ePXS Certificate
Manager will be displayed.
New ePXS

Double clicks at icon ePXS Certificate Manager and a pop-up window ePXS Certificate
Manager will be displayed.

Smartcard/MYeP
Card
At the login page, click on the ePerolehan Logo and it will appear status Smartcard Ready

7. Close all Internet Browser and refresh the Windows. Then open the Internet Explorer.
8. Go to https://www.eperolehan.com.my/PMS_SCIndex.jsp and login to ePerolehan. Any pop-up message
request for add-ons ActiveX or DLL file, please choose option to allow the process.
9. If any error still occurred during the login process, please contact CDC Customer Service or eP Counter for
further assist.

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