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Survey
Report 2014
Social Business Collaboration Trends & Forces
Platform Integration & Management | Virtual Teams & Communities | Unified Communications &
Video Collaboration | Metrics & Business Value
Community | Knowledge | Platforms | Applications | Social
USER EXPERIENCE
• Departmental Involvement & Ownership
• Roles Forming up Intranet Teams
• Full Time Equivalents of Intranet Team Roles
• Processes Facilitated by Digital Platforms
• Size of Digital Platforms
• Meeting Targets with Digital Platforms
14%
12% 11%
10%
10%
8%
8% 8%
6% 6%
6% 5%
4% 4% 4%
4%
3%
2% 1%
0%
up to 5 51%
more than
50 offices offices
44% 30%
28%
9%
6% 6%
6 - 20
offices
15%
Project Manager / Associate
21 - 50 Manager
offices Senior Manager / Leader / Head Of
11% Managing Director / Board Member
Other
38%
21%
15%
12% 12%
2%
up to 200 201 - 1.000 1.001 - 10.000 10.001 - 50.000 50.001 - 100.000 more than 100.000
employees employees employees employees employees employees
USER EXPERIENCE
• Departmental Involvement & Ownership
USER EXPERIENCE
• Roles Forming up Intranet Teams
Intranet Teams
Content / Editor(s) 71%
IT Manager(s) 59%
User Experience
Designer(s) 24%
Other 12%
USER EXPERIENCE
• Full Time Equivalents of Intranet Team Roles
Knowledge Managers
50%
Community Managers
40%
Social Collaboration
Managers
30%
Intranet Managers
20% IT Managers
User Experience
10% Designers:
USER EXPERIENCE
• Processes Facilitated by Digital Platforms
Project
Collaboration
Internal 60%
Communications
83% Knowledge
Management
57%
Processes
External
Communications
48%
Innovation Community
Crowdsourcing
Building
34%
HR 51%
37% Other
6%
USER EXPERIENCE
• Size of Digital Platforms
23% 59%
201 to 1.000 employees 18%
101 - 500
Contributors
Up to 200 employees 18%
USER EXPERIENCE
• Meeting Targets with Digital Platforms
Enhanced Collaboration
Community Building
Internal ‘Pin Board’
for Corporate Information
Company Storytelling
& Communication Systematic Storing
of Documents
Support Co-Workers
in Daily Tasks Easier & More
Efficient Reporting
Budget
60%
50%
40%
30%
0%
Digital Platform
Performance
Community
Content Provision
Management
Budget 32%
Usability 29%
Social Business Collaboration 2014 – Show Highlights: You may also be interested in:
• Expert Speaker Line-Up • Disruptive Tech & Innovation Minds 2014
• Official Program & Sessions • Intra.NET Reloaded 2015
• Unique Networking & Format • Social Business Collaboration 2015