1.Exit Google Chrome completely.

2.Enter the keyboard shortcut Windows key +E to open Windows Explorer.

3.In the Windows Explorer window that appears enter the ollowing in the address bar.
Windows XP! "#$E%&%'(I)E"*)ocal $ettings*+pplication ,ata*Google*Chrome*#ser ,ata*
Windows Vista/ Windows 7/ Windows 8! ")'C+)+&&,+-+"*Google*Chrome*#ser ,ata*
..)ocate the older called /,eault/ in the directory window that opens and rename it as /0ackup
deault./
1.-ry opening Google Chrome again. + new /,eault/ older is automatically created as you start
using the
Google Chrome Problem Solved: Your preferences cannot be
read.
ellrllglloNovember 13, 2013 at 1:01pm PST
Being that I am a new TechRepublic member an thi! i! m" #r!t po!t, I $u!t %about 30 minute! ago&
encountere a 'oogle (hrome error that I have never !een be)ore* +hen I opene 'oogle (hrome,
an error me!!age winow appeare that !tate,,-our pre)erence! cannot be rea* Some )eature!
ma" be unavailable an change! to pre)erence! won.t be !ave*,
I t"pe ,chrome "our pre)erence! cannot be rea, into the Search (ommunit" #el with /ll
(ommunit" !electe on the TechRepublic web!ite an no re!ult! were returne* So I thought I woul
pa!! along what I i to !olve the problem*
0bviou!l", I.m u!ing a +inow! operating !"!tem %+inow! 1&, or I wouln.t be having the!e
problem! to begin with* To !tart thi! o2, clo!e "our (hrome brow!er*
1* 3or tho!e o) "ou !till on +inow! 4P, !elect Start an then Run* Then enter the )ollowing:
,56S7RPR03I87598ocal Setting!9/pplication :ata9'oogle9(hrome96!er :ata9,* -ou coul al!o enter
the above line into a +inow! 7;plorer winow*
2* 3or +inow! <i!ta, 1, or = u!er!, !elect the Start circle a! I call it an enter ,56S7RPR03I87
598ocal Setting!9/pplication :ata9'oogle9(hrome96!er :ata9, into the Search #el or a! I mentione
)or 4P u!er!, !impl" enter it into a +inow! 7;plorer winow*
3in the irector" name :e)ault in the 6!er :ata irector" an move it or rename it%I rename mine
:e)ault>orig&,
Reopen "our (hrome brow!er an (hrome will create a new :e)ault irector"* I) "ou.re a goo
(hrome u!er li?e I am, then once "ou log bac? into (hrome with "our 'oogle I:, "our !etting!,
boo?mar?!, an all that )un !tu2 will be @uic?l" repopulate or will re@uire "ou to o ver" little to
return "our (hrome brow!er to it! original !tate* I) "ou !o choo!e, elete the original :e)ault
irector" that "ou move or rename )or goo !"!tem maintenance,
Bingo!!!! I got this fixed finally... Its simple guys.. Follow the below steps and you are good to go...
1) Click on the tool icon on the top right corner of your chrome browser
) !n the drop down menu" click the signed in as .......
Object1 Object2
#) $nder users section" click the delete this user button and takes him off away..
%) &estart 'oogle chrome and add the user and Chrome will be in a good shape..
Fixed error" ()our preferences cannot be read( Chrome *indows +, -ome .dition
For +, -ome .dition $sers" to sol/e this problem do the following0
111 2ake sure that your Chrome browser is closed before doing these steps.111
1. Boot into your 3afe mode 4,ress F5 at the start up of your computer)
. !pen 2y Computer
#. Click 6ools77Folder !ptions778iew 6ab
%. $nder the (-idden files and folders(" make sure you select (3how hidden files and folders(
9. Click (!:( to close the Folder !ptions window
;. 'o to C0<=ocuments and 3ettings<)ournamehere<>ocal 3ettings<?pplication
=ata<'oogle<Chrome<$ser =ata
@. &ight click file" (>ocal 3tate77,roperties773ecurity 6ab
5. )ou will notice that the ('roup or user names( box is blank
A. Click (?dd(.
1B. 6ype your name 4the name that you use to login to your computer or use the ()ournamehere()
11. Click (Check Cames( to /erify that you typed in the name correctly.
1. Click (!:( and (!:( again to close the (>ocal 3tate ,roperties(
1#. &eDboot your machine in normal mode
1%. !pen Chrome browser and the error should be gone
If you are using +, ,rofessional Eust follow steps D1%.
,osted by =r. & at 1B01B ?2
How to Repair Google Chrome
Edited by Joe Hilton, Linus, Harri, Krystle and 14 others
Although Google Chrome is one of the most advanced and most popular Internet Browsers
that's available today, it doesn't come without its drawbacks. Google Chrome is such a highly
sophisticated piece of software, designed to give you the best Internet browsing experience
possible, but some people have been experiencing problems and issues whilst using Google
Chrome. Such problems include fash player not working, which leaves some people not
being able to view web pages and random crashing. However because Google Chrome is
such a sophisticated piece of software these problems are very easy to fx.
Ad
EditSteps
1.
1
Try restarting your computer frst. It could be that the computer has just encountered a
slight glitch on your system, which is causing things to not work properly.
2. Ad
2
Remove and Re-install the Google Chrome application. Doing this will allow your
computer to read the fles a lot better and faster, and also repair any damaged or corrupt fles
that have been causing the issue. To remove the Google Chrome application, frst insure that
you have another browswer, such as IE or Firefox, click "Start, Control Panel, Add / Remove
Programs," locate "Google Chrome" click UNINSTALL next to it. When the application loads,
select "REMOVE" (not repair). Follow the uninstall process, and restart your PC. Problems
uninstalling or re-installing Chrome indicate mal- or spy-ware, which must be dealt with.
3.
3
Remove any extensions that you have on Google Chrome. Although they are a great way
to personalize your Internet browsing experience, they are not so good for speed and
functionality, as many can cause the application to crash. To remove any extensions follow
these steps: Open up Google Chrome. In the address bar type chrome://extensions. Click
Uninstall, or Click Disable if you think you may use the add-on in the future. Restart your
browser.
4.
4
Disable plug-ins. Chrome can get bogged down with plugins that you aren't using, also. Type
about:plugins into Chrome; it will redirect to chrome://plugins. Disable any that you aren't
currently using.