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Activity Book - Module 1

01. Complete the conversation with the missing words.




flightmay
sir
help



Jorge: Good Morning, ______.
Paul: Good Morning.
Jorge: ______ I ______ you?


checked
waiting
boarding


time
thanks
Paul: ______but I've already in andnowI'm______ for the boarding time.
Jorge: Ok, sir. Have a nice ______.



02. Unscramble the sentences.


a) help/ I / you / may /?




b) sir / Ok a / have / flight /nice /.




c) Morning / Good/.




d) waiting /I've already/ thanks / checked in /now /I'm for / and/ the/ but
/boarding time /.





e) Good / sir/ Morning, /.



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03. Use the sentences in activity 2 to put the conversation in the
correct order.

Hostess:______________________________________________________________
Customer: ____________________________________________________________
Hostess:______________________________________________________________
Customer: ____________________________________________________________
Hostess:______________________________________________________________


04. Number the conversation in the correct order.

( 1 ) Hello, Good Afternoon.
( ) Hello, Good Afternoon.)
( ) May I help you?
( ) Where can I do my check-in? Has it already begun? Can you check it
for me?
( ) Sure, ma'am. What's your destination and what time is your flight?
( ) I'm going to Braslia and my flight is at 17h
( ) You filght check-in is already available. You can do it at the self service kiosk.
( ) Thanks for your help.
( ) You're welcome, ma'am.


05. Complete the conversation appropriately.



destination Flight airline
boardingpass destination check-in




Amanda: May I help you.
David: I have a ________________ with GOL now.
Amanda: What's your final _____________________ and flight time?
David: I'm going to So Paulo at the 9 pm flight.

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Amanda: Sir, we don't have flights to this destination at this time. Aren't
you flying with other _______________________ ? Do you have the
voucher with you?
David: Yes, I do. I have even done my ______________________ on the
Internet. I have the boarding pass here, I just need to check my
carry-on luggage in.
Amanda: Can I see your ______________________________ , please?
David: My boarding pass? Sure. Here you are.
Amanda: Sir, your flight is with another airline and not with GOL. Their check-
in is right there.
David: Wow, that's true. There are so many flights that I got confused.
Thank you for your help.
Amanda: You're welcome, sir.




06. Circle the best alternative to complete the conversation.



Jane:
Fabio:


Jane:
Fabio:
Jane:
Fabio:
Jane:
Fabio:


Jane:
Fabio:
Jane:
Fabio:



Hello, can you help me?
Good morning, ma'am. Sure I can, what can I do for you?/I'm
sorry, I can't.
I need to check-in my luggage. Is it the right place?
Yes, it is. Do you have your boarding pass/tickets with you?
Not yet. How can I get it?
What's your final destination and flight time?/where is your flight to?
My flight takes off at 11 am to Salvador.
You should go to the self-service kiosk to get your boarding pass/
seat number. To do so, you can use your name and last name.
And then I just need to bring my luggage here, right?
That's correct./No, I'm afraid you have to get it to the plane.
OK, I'll get my boarding pass. Thanks for your help. You're
welcome, ma'am.


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07. Put the conversation in the correct order.
Rebeca: Thanks for your help.
( 1 ) Carla: Hello, good morning. May I help you?
( ) Rebeca: Hi, I need to do my check-in and I also want to check-in my
luggage.
( ) Rebeca: I am a little late because there was a traffic jam on my way
here.
( ) Carla: You're welcome, ma'am.
( ) Rebeca: I'm going to Curitiba and my flight is at 11 pm.
( ) Carla: What's your destination and flight time?
( ) Carla: I understand, ma'am. Come with me, please. At the desk you can
do your check-in and can also check-in your luggage on time to get the
flight.
( ) Carla: Ma'am, your flight check-in is about to end. I'll ask you to go to
the desk so you can check-in your luggage.



08. Do the crossword puzzle and have fun.


D U L O T A X I C A B L R


S P C R R L R T J J T F S


I L B E A G H B J J R V U


T A U A I S J F E R R Y B


J N S L N C B I K E V Q W


R E Q I A J R I Q B E M A


M O T O R C Y C L E L A Y


P L A N E A I R C R A F T


TRAIN, SUBWAY, BUS, TAXI/CAB, MOTORCYCLE, BICYCLE, PLANE,/AIRCRAFT/FERRY


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09. Read the conversation and check T or F.


Andrea: Good morning, ma'am, are you okay?
Sarah: Hi, good morning. I need to check-in.
Andrea: Ma'am, this is the special assistance queue. Do you fit in one of the
special assistances described in this poster?
Sarah: Yeah, I'm pregnant.
Andrea: What's your final destination and what time is your flight?
Sarah: I'm going to Recife at the 10 am flight.
Andrea: You may come this way ma'am, the attendant will check you in.
Sarah: Thanks for your help.
Andrea: You are welcome.



The woman is in the wrong queue.


The attendant tell her she shouldn't be there.


She can't check-in because of the time of her flight.


The attendant understands she has special needs and let
her stay in the queue.


10. Complete the conversation with the sentences in the box.




Sir, this queue is for the ones who need special assistance.





T


T


T


T





F


F


F


F

Hi, sir. Good morning. Then take that queue to check-in the luggage.

In this case, sir, just go to the self-service kiosk and check-in. It's
just there.

This queue is for the ones who fit in any of the situations described
in this poster. Is it your situation?



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Andrea: ______________________________________________________________
Bill: Hi, good morning. It's here I check-in, right?
Andrea: ______________________________________________________________
Bill: Special Assistance? What do you mean?
Andrea: ______________________________________________________________
Bill: I don't have reduced mobility, I don't have any disabilities and I'm not
pregnant. So no, I don't fit in this list.
Andrea: ______________________________________________________________
Bill: And what do I do with my luggage?
Andrea: ______________________________________________________________
Bill: Thank you very much for the information. It was really useful.
Andrea: You are welcome, sir. __________________________________________


11. Use the cues to create sentences. Follow the examples.


(I - not have- boarding pass.) - I don't have my boarding pass.
(she- need- help?) - Does she need help?


a. (I-not have- carry-on luggage) - _____________________________________ .

b. (The passenger- not need - special care) - ___________________________ .

c. (you- prefer- taxi or bus?) - _________________________________________ ?

d. (They- not have to - check-in their luggage) - ________________________ .

e. (He- need help - to check-in? ) - ____________________________________ ?



12. Complete the conversation with the missing words.



check-in afternoon destination
queue fit



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Artur:

James:

Artur:



James:

Artur:

James:

Artur:
Good ___________________, sir.

Good afternoon, I would like to _________________ , please.

Sir, this is the priority service ______________. Do you ___________
in one of these categories?

I'm a Smiles program's diamond member.

Great. What's your ___________________ and flight time?

I'm going to Rio de Janeiro at 5 pm.

The check-in is on this queue, sir.



13. Unscramble the sentences to complete the conversations.


Situation 1
Felipe: evening, sir? Good



Brad: Good evening. I have a doubt, can you help me?
Felipe: Of sir.course,



Brad: I tried to check-in for my flight at the kiosk, but I couldn't do it.
When it's asked to select my flight destination, the system crashes.
Felipe: I understand. What's flight, your and is time your sir ? what
destination



Brad: I'm going to Florianpolis at 8 pm.
Felipe: you Did your on ticket our buy website?



Brad: No, I bought it from a travel agency.
Felipe: Sometimes when the customers buy tickets from agencies, our
Self Service kiosk system doesn't recognize the booking. In this case I ask
you to go to the check-in desk.


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Brad: But is my booking okay?
Felipe: Yes, it is. It's just an incompatibility with our system. at the help
they desk will But you.



Brad: Thank you very much.
Felipe: You're welcome.



Situation 2
Felipe: Hello Ma'am.
Thelma: Hi.
Felipe: help How Ican you?



Thelma: I don't think you can, I've just checked-in using the kiosk but
now I need to check-in my luggage.
Felipe: That's right. Is with traveling your you? dog



Thelma: Yes, it is. It's cute, isn't it?
Felipe: Sure it is. In this case you need to go to the check-in desk to
check-in your dog too, ma'am.
Thelma: But it's such a short flight, I'm going to Rio de Janeiro. Can't it
go with me?
Felipe: Ma'am, in the aircraft your dog is not allowed, only guide dogs. In
this case your dog will have to be transported in the hold of the aircraft.
Have Do you documents? All its



Thelma: Yes, I have all that is necessary. I'm sorry it'll have to fly alone.
Felipe: Gol responsible is way dog for your possible the best
accommodating it's and guarantees that it will arrive fine. You need to go to
the desk over there so the case can be evaluated for the boarding and for
the check-in procedures.



Thelma: Okay, I'll go to the desk and deliver it with my luggage. Do I have
to pay for this?


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Felipe: Yes, according to the dog weight and a tax for the transportation.
The attendant will give you all the information. Anything Is can else I
there help with ? you



Thelma: No darling, thank you for your help.
Felipe: You're welcome ma'am.




Grammar
Comparatives


Para aprender os comparativos voc precisa primeiramente saber alguns
adjetivos.
Adjetivos so palavras utilizadas para descrever, caracterizar e qualificar
pessoas, situaes, lugares ou coisas.
Veja abaixo alguns adjetivos que podero ser teis no seu dia a dia:




Rpido ............................ fast
Lento ............................... slow
Bonito ............................. beautiful
Feio ................................... ugly
Pesado ............................ heavy
Leve ................................. light
Caro ................................. expensive
Barato ............................. cheap
Cheio ............................... full




Vamos exercitar?




Vazio ................................ empty
Lotado ............................. crowded
Quente ............................ hot
Frio ................................... cold
Barulhento ....................
noisy Silencioso
...................... quiet
Grande ............................ big
Pequeno.......................... small








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01. Give your opinion about the following pictures and make sentences.
Use the adjectives above. Follow the example:







1) The bag is full.










2) The airport is ____________________________ .









3) The luggage is ___________________________ .









4) ________________________________________ .









5) ________________________________________ .







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6) ________________________________________ .









7) ________________________________________ .






Comparatives part 1
Observe as fotos abaixo:
















So Paulo
















Joo Pessoa



In your opinin, which city is more beautiful: So Paulo or Joo Pessoa?
Utilizamos o modo Comparativo para fazer comparaes entre pessoas,
lugares, coisas etc.
Veja como formamos o modo Comparativo em Ingls:



In my opinion Joo Pessoa is more beautiful than So Paulo.





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Para adjetivos com mais de 2 slabas utilizamos:
MORE ______________ THAN
Observe alguns adjetivos que so considerados com mais de 2 slabas e
portanto utilizam a regra acima:





Beautiful Careful Exciting Important
Expensive Interesting Intelligent





Para formar o modo do comparativo use:
MORE _____ adjective _____ THAN


Let's practice.
01. Write the comparative form of the following adjectives:


a. Beautiful ___________________________________________________________


b. Crowded ___________________________________________________________


c. Important __________________________________________________________


d. Interesting__________________________________________________________


e. Useful______________________________________________________________


f. Useless ____________________________________________________________


g. Polluted ____________________________________________________________


h. Expensive __________________________________________________________


i. Violent _____________________________________________________________


j. Dangerous _________________________________________________________


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Comparatives part 2
Veja como formado o comparativo para adjetivos com 1 ou 2 slabas: Rio
de Janeiro is hotter than Curitiba.


Para adjetivos com com 1 ou 2 slabas utilizamos:
_______ ER than


*para adjetivos com 3 letras CVC ( consoante/ vogal/ consoante) dobramos
a ltima consoante. Por isso: HOT -> HOTTER


Veja alguns adjetivos que utilizam esta regra




clean
dirty
light
heavy




safe
big
cold
small



+ ER THAN






happy
pretty



Para palavras que terminam em Y -> IER
For example: happier





Pay attention - Irregular adjectives

positive
good
bad
much
many
little
little








comparative
better
worse
more
more
less
smaller


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Let's practice
01. Write the comparative form of the following adjectives:


a. Small ______________________________________________________________
b. Big ________________________________________________________________ c.
Light _______________________________________________________________ d.
Sad ________________________________________________________________ e.
New _______________________________________________________________ f.
Cheap______________________________________________________________ g.
Easy _______________________________________________________________ h.
Simple _____________________________________________________________ i.
Large ______________________________________________________________ j.
safe ________________________________________________________________ k.
Happy _____________________________________________________________



02. Now compare the 2 cities bellow. Make sentences. Use the adjective in
the box:


Clean dangerous expensive

dirty Big cheap

interesting cold

polluted beautiful

















Rio de Janeiro Salvador


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a)
b) c)

d)
e) f)
g) h) i) j)



Simple Present


Utilizamos o Simple Present para expressar a ideia de que uma ao
usual e cotidiana ou repetida. Ento, utilizamos o Simple Present para falar de
hobbies, um evento dirio ou agendado, ou algo que acontece com uma
certa freqncia. Observe os exemplos em ingls:
I always go to work by bus and subway. He
never goes to work by car.
She goes to work on foot, because she lives very close to the airport.


Observe a formao do Simple Present no modo Afirmativo:

I

You

he

She

It

We

They

GO

GO

GOES

GOES

GOES

GO

GO











Na terceira pessoa necessrio acrescentar S ,ES ou IES
dependendo do verbo. Veja a regra:
Para verbos terminados em:

- o/x/z/s/ch/sh acrecentamos ES

Ex: wash - washes

Fix - fixes

- 'y', retire o'y' e adicione -ies.

Ex: try - tries

Study - studies

- Para os demais verbos acrescente 'S'


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Observe a estrutura do Simple Present na forma Negativa:

I
You
he
She
It
We
They

DONT' GO
DON'T GO
DOESN'T GO
DOESN'T GO
DOESN'T GO
DON'T GO
DON'T GO











Na forma negativa utilizamos os auxiliares DON'T e
DOESN'T.
Doesn't - para a terceira pessoa.

Pay Attention:

Observe que no h alterao na formao do verbo na
terceira pessoa.



Veja agora a estrutura do simple present na forma interrogative:

DO I
DO YOU
DOES HE
DOES SHE
DOES IT
DO WE
DO THEY

GO
GO
GO
GO
GO
GO
GO












No forma interrogativa utilizamos os auxiliares DO e DOES.
Does - para a terceira pessoa.

Pay Attention:

Observe que no h alterao na formao do verbo na
terceira pessoa.



Let's practice
01. Complete with the correct form of the verb in the simple present.



I ____________________ ( wake up) everyday at 6 am and __________________
( take ) a shower. I never _______________ ( have ) breakfast before because I
______________ ( be ) never hungry early in the morning. I ________________ (
go ) to work with a colleague from GOL. We _____________ ( work ) together
at the same department. He __________________ ( be) an assistant. He
___________________( have ) to speak English with the customers and he
_____________________(help) a lot of lost tourist in the airport. We
_______________( not- speak) Spanish or other languages, so when it is
necessary we ________________( have) to ask our supervisor to help. And you,
________________you speak other languages?

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02. Make interrogative sentences. Follow the example:

You / work / GOL - Do you work at GOL?


a) He / fly /every week




b) She / need / to wear a uniform




c) You / Work / in the mornings




d) You / have / your ticket




e) He / have / to check-in his bags




03. Answer the questions according to your routine. See the example:

Do you work in the mornings?
Yes, I do OR
No, I don't


a) Do you have to speak English at work?




b) Do you help people at the airport?




c) Do you go to other cities very often?



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d) Does your best friend work at GOL?





e) Does he/ she speak English?





04. Find the mistakes and correct them. Follow the example:


You doesn't have to check-in your bag.
You don't have to check-in your bag.


a) She doesn't speaks English. I think she is Russian.





b) I always helps people in the airport.





c) The flight leave at 9 am. You have to hurry up.





d) The flight are late.





e) Do you has your boarding pass?





f) What are your final destination?






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Numbers
Let's review the numbers in English

Counting Chart: Numbers 1 to 100


1 2 3 4 5 6 7 8 9 10

one two three four five six seven eight nine ten


11 12 13 14 15 16 17 18 19 20

eleven twelve thirteen fourteen fifteen sixteen seventeen eighteen nineteen twenty


21 22 23 24 25 26 27 28 29 30

twenty- twenty- twenty- twenty- twenty- twenty- twenty- twenty- twenty- thirty
one two three four five six seven eight nine


31 32 33 34 35 36 37 38 39 40

thirty- thirty- thirty- thirty- thirty- thirty- thirty- thirty- thirty- forty
one two three four five six seven eight nine


41 42 43 44 45 46 47 48 49 50

forty- forty- forty- forty- forty- forty- forty- forty- forty- fifty
one two three four five six seven eight nine

51 52 53 54 55 56 57 58 59 60

fifty- fifty- fifty- fifty- fifty- fifty- fifty- fifty- fifty- sixty
one two three four five six seven eight nine

61 62 63 64 65 66 67 68 69 70

sixty- sixty- sixty- sixty- sixty- sixty- sixty- sixty- sixty- seventy
one two three four five six seven eight nine

71 72 73 74 75 76 77 78 79 80

seventy- seventy- seventy- seventy- seventy- seventy- seventy- seventy- seventy- eighty
one two three four five six seven eight nine


81 82 83 84 85 86 87 88 89 90

eighty- eighty- eighty- eighty- eighty- eighty- eighty- eighty- eighty- ninety
one two three four five six seven eight nine

91 92 93 94 95 96 97 98 99 100

ninety- ninety- ninety- ninety- ninety- ninety- ninety- ninety- ninety- one
one two three four five six seven eight nine hundred


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Let's practice.
Do the puzzle
Across - horizontal
2. 27
3. 15
4. 41
5. 16
7. 8
9. 12


Numbers





Down - vertical
1. 55 2.
39 6. 89
8. 20

1











2

3

4

5
6

7 8

9
9. twelve
7. eight
5. sixteen 8. twenty
4. forty one
6. eighty nine
3. fifteen 2. thirty nine
2. twenty seven 1. fifty Five
Across - Horizontal Down - Vertical
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Time
Telling the time
O quadro abaixo apresenta 2 maneiras diferentes para informar as horas.
Voc deve se familiarizar com as 2 formas.
Observe:



more formal less formal

It's... It's...
3.00
3.02
3.03
3.05
3.10
3.15
3.20
3.21
3.25
3.30
3.35
3.40
3.45
3.50
3.55
3.57
3.58
4.00


Nota:
three o'clock
just gone three o'clock
three minutes past three
five past three
ten past three
a quarter past three
twenty past three
twenty-one minutes past three
twenty-five past three
half past three
twenty-five to four
twenty to four
a quarter to four
ten to four
five to four
three minutes to four
nearly four o'clock
four o'clock
three
three oh two
three oh three
three oh five
three ten
three fifteen
three twenty
three twenty-one
three twenty-five
three thirty
three thirty-five
three forty
three forty-five
three fifty
three fifty-five
three fifty-seven
three fifty-eight
four
30 minutes = half
15 minutes = a quarter






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Let's practice?
01. What time is it?













________________________________________________













________________________________________________













________________________________________________













________________________________________________


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What time is it?






























02. Answer the questions and write the flight times. Follow the example:


What time is the flight to So Paulo?
It's at ten fifty five or
It's at five to eleven


a) What time is the flight to Boa Vista?
________________ or



b) What time is the flight to Porto Alegre?
________________ or



c) What time is the flight to Rio de Janeiro?
________________ or



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d) What time is the flight to Macei?
________________ or



e) What time is the flight to Fortaleza?
________________ or



f) What time is the flight to Belm?
________________ or


Prepositions
Study the prepositions












Under: embaixo On: sobre In: dentro











Between: no meio In front of: na frente Out: fora











Next to/beside: do lado Over: acima Behind: atrs

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Let's practice?
Observe o mapa abaixo e responda s questes.
Where is it? Use the prepositions you have just learned. Follow the model.

Look at the map and answer the questions:



























a) Where is the restroom?
It's next to the bank


b) Where is the coffee shop?
c) Where is the newsstand?
d) Where is typical products store?
e) Is there a burguer place near here?
a) Yes, there is b) No, there isn't
f) Where is the currency exchange bureau?
g) Where is the arrival?
h) Where is the elevator?
i) Where is the escalator?
j) Where is the Candy store?


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Listen to the situation and answer the questions.

Internet listening
Rita: Hello sir. Good morning.
Joey: Hi. What do I have to do use the airport wi-fi?
Rita: You need to get an access card at the information desk .
Joey: And How do I get there?
Rita: It is close to the newsstand. Just follow this corridor and turn left.
Just a few steps after.
Joey: This way?
Rita: That's right. It is a big desk in the middle of the lobby of the airport.
Joey: Thank you darling.
Rita: Anytime.


01. Choose the correct picture according to the dialog.


A - Where is the Information Desk?































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B- Where is the information desk?


( ) near the information desk of a coffe shop
( ) near the information desk a lift
( ) information desk near a newsstand



Listening


Arrival


James: Hi, Can you help me? I have a question.

Patricia: Sure, sir. What is the question?

James: I am here to meet a friend that has just arrived on another flight,
but I don't know where the arrival area is.

Patricia: The arrival area is downstairs sir. Go straight, turn right and GO
down the stairs. In case you want to take the escalator, just go
straight. It is slightly ahead.

James: So, take this way and turn right?

Patricia: That's right, sir. Once you exit the escalator you will see the gate.

James: Thank you for your help. I need to run because he is arriving.

Patricia: You are welcome sir. Have a nice stay.






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EX. 1- Draw the route on the map.

































Listening
Stores



Marge:
Pedro:
Marge:


Pedro:
Marge:
Pedro:



Marge:
Pedro:



Excuse me Can you show me the way to a store, please?
Sure, Which store are you looking for, ma'am?
I want a local store where I can buy some souvenirs from this city.
I forgot to buy something for my grandson.
You mean a typical regional products store?
That's right!
We have a very good store on the second floor. I believe you will
find what you are looking for. Take the escalator and, upstairs take
the corridor on the right. The store is in the end of the corridor.
escalator, corridor . I guess I can find it. Thanks for your kindness.
You are welcome ma'am. If you need anything else, you can count
on me.

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EX. 2- Draw the route on the map.


































02. Use the directions to complete the mini conversations based on the
map below.










Go straight










turn right










turn left









go straight and
turn right










go straight and
turn left











Turn around











Go up











Go down


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a. Fabio: Excuse me, where is the drugstore?
Andrea:____________________________________________________________



b. Jane: Can I help you, ma'am?
Andre: Yes, I'm looking for a restaurant.
Jane: You just need to ______________________________________________



c. Cinthia: Please, are there ATM machines here?
Barbara: Yes, ma'am. To get there you'll need to ______________________
___________________________________________________________________



d. Sergio: Could you help me find the stairs?
Eduardo: Of course, sir. _____________________________________________




































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Glossrio do captulo 1


Flight.......................................................................................................................................voo
Boarding time ...............................................................................horrio de embarque
Ticket........................................................................................................................passagem
Flight attendant............................................................................. comissrio de bordo
Customer .............................................................................................................. passageiro
Boarding pass................................................................................ bilhete de embarque
Seat number ......................................................................................nmero do assento
Carry-on luggage..................................................................................bagagem de mo
Desk ................................................................................................................................. balco
Queue..................................................................................................................................... fila
Final destination ............................................................................................ destino final
Self-service kiosk............................................................totem de auto atendimento
Pregnant .......................................................................................................................grvida
Reduced mobility..........................................................................mobilidade reduzida
Book..............................................................................................................................reservar
Booking .........................................................................................................................reserva

























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Answer key (Chave das respostas)


Question 01:
Sir - May - help - thanks - checked - waiting - flight;



Question 02:
a) May I help you
b) Ok Sir. Have a nice flight
c) Good morning
d) Thanks, but I've already checked in and I'm waiting for the boarding time e)
Good morning sir.



Question 03:
a) Good Morning, sir. b)
Good Morning. c) May I
help you?
d) Thanks but I've already checked in and now I'm waiting for the boarding time. e)
Ok, sir. Have a nice flight.



Question 04:
(8)
(1)
(2)
(6)
(4)
(3)
(5)
(7)




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Question 05:
Flight
Destination
Airline
Check-in
Boarding pass

Question 06:
a) Sure I can, what can I do for you
b) Boarding pass
c) Flight time
d) Boarding pass
e) That's corret

Question 07:
1, 2, 6, 8, 4, 3, 7, 5,

Question 08:
Train, subway, bus, taxi/cab, motorcycle, bicycle, plane,/ aircraft/ ferry.

Question 09:
a) F b) F c)
F d) T

Question 10:
a) Hi, sir. Good morning.
b) Sir, this queue is for the ones who need special assistance.
c) This queue is for the ones who fit in any of the situations described in this
poster. Is it your situation?
d) In this case, sir, just go to the self-service kiosk and check-in. It's just there e)
Then take that queue to check-in the luggage.

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Question 11:
a) I don't have carry-on luggage
b) The passenger doesn't need special assistance
c) Do you prefer taxi or bus?
d) They don't have to check-in their luggage
e) Does he need help to check-in?



Question 12:
afternoon Check-
in
Queue
fit
destination
going



Question 13:
Situation 01
a) Good evening sir
b) Of course sir
c) What's your final destination and flight time?
d) Did you buy your ticket on our website?
e) But they will help you at the desk


Situation 02:
a) How can I help you
b) That's right. Is your dog travelling with you?
c) Do you have all its documents?
d) Gol is responsible for accommodating your dog the best way it's possible.
e) Is there anything else I can help you with?



35
Grammar:
Question 01:
2- crowded
3- Heavy
4- the beach is hot
5- It is cold
6- It is cheap
7- It is expensive



Comparatives part 1
Question 01:
a) More beautiful than
b) More crowded than
c) More important than
d) More interesting than
e) More useful than



Comparatives part 2
Question 01
a) Smaller than
b) Bigger than
c) Lighter than
d) Sadder than
e) Newer than
f) Cheaper than



Question 2:
Resposta Livre.
























f) More useless than
g) More polluted than
h) More expensive than
i) Mores violent than
j) More dangerous than








g) Easier than
h) Simpler than
i) Larger than
j) Safer than
k) Happier than


36
Simple Present

Question 01:
Wake up
Take
Have
AM


Question 02:





Go
Work
Is
Has





Helps
Don't speak
Have
Do
a) Does He fly every week?
b) Does she need to wear a uniform?
c) Do you work in the mornigs?
d) Do you have your ticket?
e) Does he have to check-in his bags?


Question 03:
Resposta livre


Question 04:
a) Speak
b) Help
c) Leaves

Counting Chart: Numbers 1 to 100


Question 1:
Across - Horizontal
2. twenty seven
3. fifteen
4. forty one

Down - Vertical
1. fifty Five
2. thirty nine



















d) Is
e) Have
f) Is









5. sixteen
7. eight
9. twelve



6. eighty nine
8. twenty


37
Time- Telling the time



Question 01:
It's nine thirty Five
It's twelve thirty or half past twelve
It's eight ten
It's eleven twenty five.



Question 02:
a) It's at ten oh three or at three past ten
b) It's at ten fifteen or at a quarter past ten
c) It's at ten twenty two or at twenty two past ten
d) It's at ten twenty Five or at twenty Five past two
e) It's at ten thirty or at half past ten
f) It's at ten thirty seven or at twenty three to eleven.



Prepositions



Question 01:
a) um) -
b) ao lado da loja local
c) em frente loja de caf
d) betwee o sotre doces e caf
e) A
f) ao lado da loja g)
em frente loja
h) ao lado do restaurante
i) ao lado do banco
j) entre o saco de proteo e na loja local


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Question 02:
a) It's next to the local store
b) It's across from the coffee shop
c) It's between the candy so trend the coffee shop
d) Option: a
e) It's next to the store
f) It's across from the store g) It's
next to the restaurant
h) It's next to the bank
i) It's between the protect bag and the local store.


Question 3:
A - Resposta Aberta


B - information desk near a newsstand


- Arrival






























39
4 - Store
































Question 05:
a) The drugstore is on the first floor. You just have to go up
b) Go straight and turn right
c) Go up to the first floor
d) Go straight and turn left



















40

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