Senior Data Centre Technician (Unix/Linux Specialist)
charlie@creed.cc Summary Possessing developed skills that have been gained through establishing complex IT projects establishing networks and infrastructures from initial conception to completion. Experience covers customer liaison, design, testing, to successful implementation within budget, time-scales, processes and commercial limitations. Highly experienced with UNIX distributions and also experienced in numerous software programming languages. Interface well within a customer focused, multi-site environment, maintaining the delivery of IT services and technology projects, on time. Highly skilled in security penetration testing (blackhat) and patching the vulnerabilities found. Well known in and around the open source community. Experience Data Centre Technician (Unix/Linux Specialist) at SAFENAMES LIMITED 2007 - 2014 (7 years) Install and maintain servers as our customers grow. Respond, action and resolve requests / faults logged both internally and externally. Install and configure switches, servers, routers and network hardware. Senior role in resolving issues with the operating system UNIX and the different distributions branching off from UNIX. Support the administration, monitoring, backup/recovery, problem determination and resolution (break/fix), and general technical support, configuration and maintenance of all data center systems such as: Servers, SAN Storage, NAS Storage, Tape Back-up Systems, Operational Tools and similar systems. Perform Unix installation and configuration and troubleshoot server OS and hardware issues Monitor, report and address capacity planning and load balancing issues. Provide backup, restore, and disaster recovery planning and deployment utilizing industry standard toolsets. Implement standard new storage technologies (e.g. fiber switches, disk arrays, archiving tools, backup/restore platforms). Maintain high level of availability and support in accordance with SLA's managing BGP4 transit back-bones. Write technical documentation related to UNIX standards, installation procedures, and support scripts for personnel. Works in conjunction with remote Operations teams to provide detection and recovery of system outages, problems, and faults. Page1 Responsible for ensuring that trouble tickets, daily reports, logs and changes are completed. Implement storage and network solutions for secure and reliable management of data center systems. Installation of applications and other software. Proven experience in UNIX system administration, 7+ years. 2-7 years experience in SQL/T-SQL, Perl and Unix Shell programming, and computer networking. Medium ability in .NET C# programming. DIRECTOR at GETPRO INTERNET SERVICES 2005 - 2007 (2 years) Set up my own IT Company from home on a part time basis whilst still at college. Servicing existing web hosting clientele while establishing new business in both the private and corporate sectors. Responsible for development and deployment of Unix Servers for both private and corporate clientele. Diagnose and correcting hardware and software configuration issues. Deployment of 120 self- owned Dell servers into data centers located in London Docklands, while configuring UNIX based applications such as Apache, PHP, MySQL and any other related UNIX applications. Technical Services Adviser at MILTON KEYNES COUNCIL 2004 - 2005 (1 year) During College holidays through work experience initiative. Diagnose and problem solving numerous and varied technical issues with PC users within the Council. Involved in development and deployment of new systems and upgrades of software. Made adjustments and repairs to multiple servers located within the Council. Skills & Expertise Customer Service Microsoft Excel Microsoft Word Microsoft Office Solid Unix systems admin all distributions Strong TCP network knowledge Security Programming Scripting VMware ESX Nagios Apache MySQL Microsoft SQL Server Page2 LAMP Microsoft Active Directory JavaScript HTML PHP Mono Wireshark Penetration Testing PostgreSQL CSS Cloud Computing NAS SAN IP CCTV Surveillance DDoS Mitigation BGP Peering IP Transit Microsoft Visual Studio C++ C# .NET Compact Framework IP VPN Tor Encryption Ciphers Reverse Engineering Asterisk OpenVPN G++ Bash scripting Education BEDFORD SCHOOL PRIVATE Computer Science, 1998 - 2007 Interests Learning new technologies, skiing holidays and anything which involves having a good sense of humor. Page3 Charlie Creed Senior Data Centre Technician (Unix/Linux Specialist) charlie@creed.cc Contact Charlie on LinkedIn Page4