ORGANIZATION/PRODUCTS/SUPPLIERS/FACILITIES

Strategic Management Interview Questions:

1. What made you decide to establish this kind of business?
2. Can you give us a brief history about your establishment? How it started?
3. What is the goal of your establishment?
4. What is the purpose of establishing this business?
5. Does the company have an existing Mission & Vision statement?
6. Are the activities in your organization related to your organization goals like your
Mission & Vision?
7. What is the most important thing that should be given priority to? (Profit, Customer
Satisfaction or Quality) Why?
8. Does this organization have their expenses and revenue target? (How much should be
the cost and profit per year?)
9. How do you monitor your target profit for the day?
10. How do you promote your products or services?
11. Have you encountered any problems within the establishment so far?
12. If there is, how did you solve the problem?
13. Can the problems be easily coped up with?
14. And have you encountered problems that is difficult to deal with?
15. Do you get your supplies from a certain distributor?
16. What are the processes that you took to get your supplies?
17. How often do you schedule the delivery of your supplies?
18. How many distribution channels do you get your supplies from?
19. How do you handle damaged stocks from your supplier?
20. Why choose to build the establishment in Zamboanga?
21. Why choose this particular location to set-up your business?
22. Do you own the place or rent it?
23. Have you ever experienced shortage/surplus? And if so, how do you deal with it?
24. How do you handle expired, and almost expired products?
25. How do you handle your supplies?
26. How do you maintain your machineries and facilities?
27. How do you maintain the establishments hygiene and cleanliness?
28. Have you ever encountered receiving complaints from customers about any
dissatisfaction? How did you address to this problem?
29. On what basis do you price your product?
30. What level of sales volume did the firm achieve during the previous year?
31. Given the firm's sales and cost structure, how much profit should it generate this year?
32. What is the current situation or status of the firm?
33. Do you have any plans for future expansion or improvement?
34. Does the establishment have an organized database? (Inventory & Transaction
Records)
35. On a scale of 1-10, Rate your current financial status and performance in the market 1
being the lowest and 10 being the highest.


MANAGEMENT/POLICIES/CUSTOMER-EMPLOYEE RELATIONSHIP
1. How do you manage your establishment?
2. What are the qualifications necessary when it comes to hiring employees or workers?
3. How do you hire workers or employee?
4. Does the company give benefits? (SSS, Phil health, etc.)
5. Do you give credits or recognition to your employees?
6. Do you give training activities to your employees before making them do their actual
job? If so, what are the activities that are given?
7. What are your policies regarding employee absences, tardiness, sick & vacation
leave?
8. How many employees does the company currently have?
9. Do you think that with this number of employees, they would be capable enough to
carry out the task properly?
10. Do you have firing policies?
11. Does each of the employee accept feedbacks?
12. What is your opinion on the current knowledge of the employees about the products
or services that your establishment offers?
13. Is the company open for suggestions or feedbacks from their workers or employees?
14. Is the establishment open for changes and are you willing to take risks for future
development?
15. Does the employee have shifting hours?
16. How do you ensure proper hygiene among the employees within the workplace?
17. How do you treat and deal with your employees?
18. Do they accept feedbacks from the customers as well?
19. What is the organizational structure of your establishment?
20. Does each of the employee or worker do their work properly?
21. Do you give evaluations to your workers based on their performance?
22. Is customer service an important thing? Why? Or Why not?
23. What customers does the firm serve?
24. How many customers does the firm get per day?
25. How does the firm serve customers?
26. What does the firm want present & potential customers to think about their service?
27. On a scale of 1-10. What is the current rating of your employees in general with
regards to their performance? 1 being the lowest and 10 being the highest.







EMPLOYEE

1. What is your reason for applying in this establishment?
2. How would you describe the nature of your job?
3. What is your job description and responsibilities?
4. What are the qualifications necessary for your job position? (Educational Attainment)
5. Does the company offer training, seminars, or orientation?
6. Do you think that your task distribution is equally assigned?
7. Does the company give you benefits like SSS?
8. Do you receive rewards or recognition for good performance in the job?
9. What were the most important skills that you could offer for this establishment?
10. How much do you know about the company?
11. Are you well acquainted with the products that this company sells or offers? Did you
familiarize and memorize all of the items?
12. Is customer satisfaction important to you? Why or why not?
13. How do you handle your customer according to their different attitudes?
14. How long have you been working in this establishment?
15. How do you handle conflicts in the workplace?
16. How many hours do you work for this establishment?
17. How many hours of work would be ideal for you?
18. What can you say about your current employer? How does he treat you?
19. On a scale of 1-10, with 10 being the highest and 1 being lowest, how will you rate
your current performance in the establishment?