5 Written Questions 5 Written Questions 5 Written Questions 5 Written Questions

1. 1. Scope Baseline
2. Stakeholder Register
3. Cost Performance Baseline
. Schedule Baseline
5. Risk Register
!. "nterprise "n#ironmental $actors
%. &rgani'ational Process (ssets
)*C&RR"C+, )*C&RR"C+, )*C&RR"C+, )*C&RR"C+, -ou ga#e no ans.er
(*SW"R, (*SW"R, (*SW"R, (*SW"R, )nputs to Plan Qualit/
2. 0 ( goal of 1ualit/ control is to determine the correctness of deli#era2les.
0 +he results of the e3ecution 1ualit/ control processes are #alidated deli#era2les.
0 4alidated deli#era2les are an input to 4erif/ Scope for formali'ed acceptance
)*C&RR"C+, )*C&RR"C+, )*C&RR"C+, )*C&RR"C+, -ou ga#e no ans.er
(*SW"R, (*SW"R, (*SW"R, (*SW"R, 4alidated 5eli#era2les
3. 0 5oing )t Right $irst +ime 65)R$+7
0 Qualit/ is Conformance to Re1uirements
0 S/stem of 1ualit/ is Pre#ention
0 Performance standard is 8ero 5efects
0 9easurement of 1ualit/ is the price of non:conformance
)*C&RR"C+, )*C&RR"C+, )*C&RR"C+, )*C&RR"C+, -ou ga#e no ans.er
(*SW"R, (*SW"R, (*SW"R, (*SW"R, Cros2/
. Success re1uires the participation of all mem2ers of the pro;ect team< 2ut remains the
responsi2ilit/ of management to pro#ide the resources needed to succeed
)*C&RR"C+, )*C&RR"C+, )*C&RR"C+, )*C&RR"C+, -ou ga#e no ans.er
(*SW"R, (*SW"R, (*SW"R, (*SW"R, 9anagement Responsi2ilit/
5. =nderstanding< e#aluating< defining< and managing e3pectations so that customer re1uirements
are met. +his re1uires a com2ination of conformance to re1uirements 6to ensure the pro;ect
produces .hat it .as created to produce7 and fitness for use 6the product or ser#ice must satisf/
real needs7
)*C&RR"C+, )*C&RR"C+, )*C&RR"C+, )*C&RR"C+, -ou ga#e no ans.er
(*SW"R, (*SW"R, (*SW"R, (*SW"R, Customer Satisfaction
PMP 8: Project Quality Manageme...
NAME: ________________________
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b
e
c
a
d
1. Process Configuration Process Configuration Process Configuration Process Configuration
)*C&RR"C+, )*C&RR"C+, )*C&RR"C+, )*C&RR"C+, *o ans.er gi#en
(*SW"R, (*SW"R, (*SW"R, (*SW"R, ( graphic depiction of
processes< .ith interfaces
identified< used to facilitate anal/sis
2. When should Qualit/ Planning When should Qualit/ Planning When should Qualit/ Planning When should Qualit/ Planning 2e 2e 2e 2e
performed> performed> performed> performed>
)*C&RR"C+, )*C&RR"C+, )*C&RR"C+, )*C&RR"C+, *o ans.er gi#en
(*SW"R, (*SW"R, (*SW"R, (*SW"R, Qualit/ planning should
2e performed in parallel .ith the
other pro;ect planning processes.
3. +rend +rend +rend +rend (nal/sis (nal/sis (nal/sis (nal/sis
)*C&RR"C+, )*C&RR"C+, )*C&RR"C+, )*C&RR"C+, *o ans.er gi#en
(*SW"R, (*SW"R, (*SW"R, (*SW"R, )n#ol#es mathematical
techni1ues to forecast future
outcomes 2ased on historical results
. Characteristics Characteristics Characteristics Characteristics of a Run Chart of a Run Chart of a Run Chart of a Run Chart
)*C&RR"C+, )*C&RR"C+, )*C&RR"C+, )*C&RR"C+, *o ans.er gi#en
(*SW"R, (*SW"R, (*SW"R, (*SW"R, 0 )s a line graph that
sho.s data points plotted in the
order in .hich the/ occur.
0 Sho. trends in a process o#er time<
#ariation o#er time< or declines or
impro#ements in a process o#er time.
0 +rend anal/sis is performed using run
charts and in#ol#es mathematical
techni1ues to forecast future outcomes
2ased on historical results
5. ?rade ?rade ?rade ?rade
)*C&RR"C+, )*C&RR"C+, )*C&RR"C+, )*C&RR"C+, *o ans.er gi#en
(*SW"R, (*SW"R, (*SW"R, (*SW"R, a categor/ assigned to
products or ser#ices ha#ing the
same functional use 2ut different
technical characteristics
5 9atching Questions 5 9atching Questions 5 9atching Questions 5 9atching Questions
5 9ultiple Choice 5 9ultiple Choice 5 9ultiple Choice 5 9ultiple Choice Questions Questions Questions Questions
a
0 )s a line graph that sho.s data points
plotted in the order in .hich the/ occur.
0 Sho. trends in a process o#er time<
#ariation o#er time< or declines or
impro#ements in a process o#er time.
0 +rend anal/sis is performed using run
charts and in#ol#es mathematical
techni1ues to forecast future outcomes
2ased on historical results
b
( graphic depiction of processes< .ith
interfaces identified< used to facilitate
anal/sis
c
)n#ol#es mathematical techni1ues to
forecast future outcomes 2ased on
historical results
d
a categor/ assigned to products or ser#ices
ha#ing the same functional use 2ut
different technical characteristics
e
Qualit/ planning should 2e performed in
parallel .ith the other pro;ect planning
processes.
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1. )f the recommended correcti#e or pre#enti#e actions or a defect repair re1uires a change to the
pro;ect management plan< a change re1uest should 2e initiated in accordance .ith the defined
Perform )ntegrated Change Control process
6*o (ns.er7
a. Qualit/ Checklists
2. Qualit/ 9etrics are used in
c. C&RR"C+, C&RR"C+, C&RR"C+, C&RR"C+, Perform Qualit/ Control, Change Re1uests
d. =ses for Control Charts
2. Similar to a control chart .ithout displa/ed limits< a run chart sho.s the histor/ and pattern of
#ariation
6*o (ns.er7
a. C&RR"C+, C&RR"C+, C&RR"C+, C&RR"C+, Run Chart
2. @istogram
c. $lo.charting
d. Benchmarking
3. 0 +he appropriate data is collected and anal/'ed to indicate the 1ualit/ status of pro;ect processes
and products.
0 +he/ graphicall/ ans.er the 1uestion, A)s this process #ariance .ithin accepta2le limits>A
0 +he pattern of data points on a control chart ma/ re#eal random fluctuating #alues< sudden
process ;umps< or a gradual trend in increased #ariation.
0 B/ monitoring the output of a process o#er time< a control chart can help assess .hether the
application of process changes resulted in the desired impro#ements.
0 When a process is .ithin accepta2le limits it is in control and does not need to 2e ad;usted.
0 Con#ersel/< .hen a process is outside accepta2le limits< the process should 2e ad;usted.
0 Se#en consecuti#e points a2o#e or 2elo. the central line indicate a process that is out of
control.
0 +he upper control limit and lo.er control limit are usuall/ set at B3C< .here 1C is one standard
de#iation
6*o (ns.er7
a. Characteristics of )nspection
2. Characteristics of Qualit/ (udits
c. Characteristics of 5&"
d. C&RR"C+, C&RR"C+, C&RR"C+, C&RR"C+, Characterisitics of Control Charts
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. +he plan:do:check:act c/cle is the 2asis for 1ualit/ impro#ement as defined 2/ She.hart and
modified 2/ 5eming. )n addition< 1ualit/ impro#ement initiati#es undertaken 2/ the performing
organi'ation< such as +Q9 and Si3 Sigma< should impro#e the 1ualit/ of the pro;ectDs
management as .ell as the 1ualit/ of the pro;ectDs product
6*o (ns.er7
a. C&RR"C+, C&RR"C+, C&RR"C+, C&RR"C+, Continuous )mpro#ement
2. Standard de#iation
c. Process )mpro#ement Plan
d. )nspection
5. 0 9alcolm Baldridge
0 &rgani'ational Pro;ect 9anagement 9aturit/ 9odel 6&P93E7
0 Capa2ilit/ 9aturit/ 9odel )ntegrated 6C99)E7
6*o (ns.er7
a. Process 9etrics
2. Process )mpro#ement Plan
c. C&RR"C+, C&RR"C+, C&RR"C+, C&RR"C+, Process )mpro#ement 9odels
d. Process Configuration
5 +rueF$alse 5 +rueF$alse 5 +rueF$alse 5 +rueF$alse Questions Questions Questions Questions
1. )nputs to Perform Qualit/ (ssurance G 1. Pro;ect 9anagement Plan
2. Qualit/ 9etrics
3. Work Performance )nformation
. Qualit/ Control 9easurements
+his is true. -ou ga#e no ans.er.
2. ( measurement is a G keeping errors out of the process
+his is false. -ou ga#e no ans.er.
)t should 2e ( measurement is a ( measurement is a ( measurement is a ( measurement is a G actual #alue.
3. Precision G )s the e3amination of a .ork product to determine .hether it conforms to
documented standards.
+his is false. -ou ga#e no ans.er.
)t should 2e Precision Precision Precision Precision G the #alues of repeated measurements are clustered and ha#e little
scatter.
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. )shika.aDs se#en 2asic tools of 1ualit/ G 1. Cause and "ffect 5iagrams
2. Control Charts
3. $lo.charting
. @istogram
5. Pareto Chart
!. Run Chart
%. Scatter 5iagram
+his is true. -ou ga#e no ans.er.
5. Qualit/ Control 9easurements =se in Perform Qualit/ (ssurance G +he process impro#ement
plan details the steps for anal/'ing processes to identif/ acti#ities .hich enhance their #alue
+his is false. -ou ga#e no ans.er.
)t should 2e Qualit/ Qualit/ Qualit/ Qualit/ Control 9easurements =se in Perform Qualit/ (ssurance Control 9easurements =se in Perform Qualit/ (ssurance Control 9easurements =se in Perform Qualit/ (ssurance Control 9easurements =se in Perform Qualit/ (ssurance G +he results of
1ualit/ control acti#ities. +he/ are used to anal/'e and e#aluate the 1ualit/ standards and
processes of the performing organi'ation.
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