Running head: ASSERTIVE COMMUNICATION FOR NURSES 1
Assertive Communication for Nurses
Mitchell Begue Kent State University
ASSERTIVE COMMUNICATION FOR NURSES 2 References Bishop, S. (2013). Develop your assertiveness. London, England: Kogan Page. Brigham, D. D., Davis, A., & Sampey, D. C., (1994). Imagery for getting well: Clinical applications of behavioral medicine. New York: W.W. Norton & Co. Clark, C. C. (2008). Assertive skills for nurses. The University of Michigan: Contemporary Pub. Cupitt, C. (Ed.). (2009). Reaching out: The pshychology of assertive outreach. Florence, Kentucky: Routledge. Hadfield, S., & Hasson G. (2010). How to be assertive in any situation. Retrieved from http://proquest.safaribooksonline.com/9780273738503?uicode=ohlink Morrissey, J., & Callaghan, P. (2011). Communication skills for mental health nurses. Berkshire, England: Open University Press. Raica, D. A. (2009). Effect of action-oriented communication training on nurses communication self-efficacy. MEDSURG Nursing, 18(6), 343- 360. Riley, J. B. (2008). Communication in nursing. St. Louis, Montana: Mosby, Incorporated, and affiliate of Elsevier Incorporated. Rubin, R. J. (2011). Diffusing the angry patron: a how-to-do-it manual for librarians and paraprofessionals. New York: Neal-Schuman Publishers Inc. Snchez, M. M. (2001). Effects of assertive communication between doctors and patients in public health outpatient surgeries in the city of Seville (Spain). Social Behavior & Personality: An International Journal, 34 (1), 63. Check italics and spacing of volume and issue numbers. (You have it correct above.) Willingham, M., & Eden, T. (2007). Can you hear me now? The importance of effective communication in healthcare. Oncology Nursing Forum, 34 (2), 517-518. ASSERTIVE COMMUNICATION FOR NURSES 3
Outline should be page 2 of this document; references should be at the end of your paper.
Assertive Communication for Nurses
1. Intro Paragraph a. Introduction of the importance of communication in nursing, with emphasis on assertive communication b. Thesis: A nurse needs to know what assertive communication is and when and how to use it appropriately in the various aspects of their lives. 2. Body paragraphs Headings should be content specific so body isnt needed. a. Assertive communication i. What is it? ii. Key points on exhibiting such behavior iii. Difference between assertive and argumentative/aggressive behaviors b. Assertive communication at the work place i. Nurse to nurse assertive communication 1. Reasons why a nurse should be able to be assertive with fellow nurses 2. Discussion on how to be assertive with other nurses 3. When to be assertive with co-workers ii. Nurse to physician 1. Differences between assertive communication with another nurse and a physician 2. How to not appear disrespectful or rude when addressing a physician in an assertive way c. Assertive communication at home i. How and when a nurse can be assertive in he or shes personal life ii. Why they may need to be assertive vs. non-assertive 3. Conclusion a. Conclude and reiterate main points on assertive communication b. Wrap together paper with one solid closing statement
Resources for nurses? Are there other factors that impact a nurses assertiveness? Is there a need for nurses to be assertive with patients or family members? If so, under what circumstances?
The Practitioners Handbook To Patient Communication From Theory To Practice: The Practitioners Handbook To Patient Communication From Theory To Practice, #3