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An undergraduate student guide to

Getting started with KEATS


Welcome to The Dickson Poon School of Law, here at Kings College London. The name of
your undergraduate programmes administrator is Annette Lee.
Should you have any queries after reading this guide, Annette is here to help on the
law-department@kcl.ac.uk email address.








1. Introduction 2
1.1 Access 3
1.2 The landing page 3
1.3 Your profile 4
2. Accessing a module 5
2.1 Getting there 5
2.2 Once on the module page 5
2.3 Activities 6
3. Assessment in KEATS 7
3.1 Turnitin 7
3.1.1 To submit via Turnitin 7
3.1.2 Submissions 7
3.1.3 Accessing your feedback via Turnitin 8
3.2 Quizzes / Online exams 9

4. Logging in problem flowchart 10







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1. Introduction

Kings E-learning And Teaching Service (KEATS) is the virtual learning environment for staff and students of Kings
College London. It is a hub for fora and messages as well as a location for resources to assist with blended
learning. KEATS can be accessed anywhere with an internet connection, on a range of devices.

This guide is a brief overview of KEATS for undergraduate students and provides a guide to what can be found on
most courses but may not cover all.

The KEATS platform is based on Moodle, therefore many of the Moodle help resources found online will also apply
to KEATS. It has been upgraded in July 2014 to provide you with a virtual learning environment which offers more
functionality with an improved look and feel. The platform also integrates external tools to enable you to submit
work and for the academic lead to further extend their teaching resources. In addition to your taught modules, you
will find two information modules; undergraduate information and undergraduate exam papers.

KEATS is centrally supported but there are procedures to follow should you encounter any difficulties when using
the service;




KEATS assistance -

Student queries relating to enrolments and material access: law-department@kcl.ac.uk

Technical/username password queries: itservicedesk@kcl.ac.uk



Please read the provided guides prior to using KEATS to minimise any potential confusion.




Note:

It is recommended that you turn off pop up blockers when using the platform. It is also recommended that you use
an up-to-date browser.
Login using your Kings username and password. These are the same details you would use to access Kings email.
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1.1 Access

To access the service, navigate to keats.kcl.ac.uk (no www prefix should be used).
Login using your Kings username and password.








If you have any problems using your username and password please contact IT:

itservicedesk@kcl.ac.uk or 020 7848 8888



1.2 The landing page

Once you have logged in, you will come to your My Home page. This area, as with any space on KEATS consists of 3
sections; the left navigation, the middle content and the right add-ons.



















Use the drop down options to show the modules for the current academic year.



It is also possible to hide a course by clicking on the eye icon to the right hand side. Manage the hidden courses by
clicking the manage hidden courses option at the bottom of the Course Overview page.



This will display the courses you have hidden.
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Click on the eye with the strikethrough to unhide








Scroll to the bottom of the managing hidden courses page and click on Stop managing hidden courses



All courses will display on your home page now, providing you have selected the correct year in the drop down
menu.

If you are unable to view all of your modules, please check the drop down menu is correct before requesting
assistance.




1.3 Your profile

Each user on KEATS has a user profile. This is just a brief overview, perhaps a picture or a blog link. This is something
you can populate if you so wish.

To do so, look to the bottom left hand corner and you will see the Settings block (only if logged in).



If you find that you are receiving a large number of emails from the system, in this profile settings menu you are able
to change the Email digest type.

To reduce the number of emails, alter the email digest type to No digest (single email per forum post)



You can add information about your location and perhaps a description of yourself too.



Adding a picture is a useful feature when contributing towards forum feeds as this helps others identify you.

To add a picture, in the User Picture section there will be the option. Click on the and
follow the steps to upload as you would an email attachment. Alternatively drag files into the drag and drop space.

Once you have completed all changes to your profile, scroll to the bottom of the page and click Update profile.
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2. Accessing a module

2.1. Getting there

To access a module you need to be enrolled onto the module. These enrolments are updated overnight. If you have
access to a module it will appear in the list under Course Overview.

If the module does not appear in the list it is important that you contact the schools administrator at the
law-department@kcl.ac.uk email address, ideally entering whether you are postgraduate or undergraduate in
the subject heading.

Please bear in mind that once our administrators have updated the enrolments the changes will not become
apparent immediately. They will become active the following day due to the overnight syncing processes.

To access a module, click on title of the module which serves as the link.

For example, if I would like to access Undergraduate Exam Papers (a Law School module) I will click on the blue link.



Upon clicking the link, the module page will load.




2.2. Once on the module page

Each module page may look different due to being maintained by different members of academic staff. The
resources on offer and the structure may vary.

There are different icons in place for different types of resources. The most frequently occurring ones are;


The resource is a Word document and will require Word or a supporting programme to be
installed

The resource is a PowerPoint document and will require PowerPoint or a supporting programme
to be installed

The resource is in PDF format and will open in either the same, or a new window
The resource here is a Blog
This is a lightbox gallery and a series of images will appear once the link is clicked on

If you have been asked to make a selection, this is the choice feature
A glossary is present
A turnitin link is present for you to submit your assignment

A series of zipped (.zip) files are available for you to download and unzip

An assignment link is present for you to submit to (not turnitin)

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2.3. Activities

Activities refer to the more interactive content on KEATS. These include;

Assignments

Submitting documents via a file upload link which are not processed via Turnitin

Turnitin

Software which is integrated with KEATS via a plug-in. This is also via a file upload method

Quiz

This is an online test set by your course tutor where you will be required to answer a series of questions whether in
multiple choice, short answer or drag and drop format. You will then need to submit your responses as these are not
automatically held by the system without there being a prompt to save
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3. Assessment in KEATS.

3.1 Assignments

Assignments with the icon are Moodle Assignments. To submit simply click on the link and follow the file upload
link when prompted by Add submission.

To view feedback, click on the assignment link when your marker has notified you that the assignments have been
marked.

3.1. Turnitin

Turnitin is software which matches any material within submitted text which bears similarity to any other text
present on the web, whether other student submissions or web content. It additionally signals when there is any
obscure formatting within the text and if a submission is late.

3.1.1. To submit via Turnitin

To submit an assignment via a Turnitin link there is a file upload option (DOC, DOCX, PDF, RTF or TXT format only).
Firstly, locate the file upload link. This will be the Turnitin icon followed by a descriptive title of sorts.
Next, click on the link and you will see three tabs; Summary, My Submissions and Submit Paper.

Click on the Submit Paper link and follow the required steps.




Never enter your name or your student number in the submission title. Enter your R number




You will receive an email to your KCL inbox which will be a Turnitin receipt. Retain this email for future reference.




If you are permitted to resubmit an assignment these submissions will need to be 24 hours apart. If you are
submitting within 48 hours of the deadline, it is advisable to submit your final version only




3.1.2. Submissions

The Colleges Library webpages contain useful information regarding submission of assignments through TurnItIn,
including practice submissions.

The FAQ webpages can be accessed at: http://www.kcl.ac.uk/library/help/plagiarism/turnitinstu/faqs.aspx and
contains the following information:

All undergraduate and taught postgraduate students should have access to a course created by Library Services
called Plagiarism advice, citing references and using TurnitinUK.

This will be listed along with your other courses in the My home area of KEATS. This course is intended to allow
you to familiarise yourself with the process of submitting to Turnitin. It provides guidance around good academic
practice as well as providing a practice area for you to submit assignments to Turnitin and to receive Originality
Reports.
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Your tutor will inform you whether feedback will be acquired via turnitin or another method. If you are obtaining
feedback via turnitin, you will need to access your e-feedback in the form of a GradeMark report.
This is actually simple to do and chances are, if you managed to submit via turnitin you will have no problem
accessing your feedback.




3.1.3. Accessing your feedback via turnitin

1. Access the module and click on the turnitin submission. This will be the link you used to submit the work.



2. Click on the view button to launch the GradeMark viewer

3. The GradeMark viewer will be visible

Note: the feedback will only be available after your tutor has notified you

What type of feedback?

Now that you have the GradeMark viewer open you will need to explore the document for your feedback.

1. General comment

This will be found on the right hand side of the document viewer in full paragraph format. In print view, these will
be found at the end of the last page.

2. QuickMarks

These are annotations as you scroll downwards through the document. These are generally blue and if you hover
over the speech bubble icon, a white area will appear and you will find more detail.




To view all QuickMarks you will find a list icon at the bottom right of the viewer




Downloading your submission feedback

To download your submission feedback as a stored copy you will find three icons at the bottom left of the
(as an example)

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document viewer.





To print the document click on the print icon
To download the document click on the downward arrow icon

More information

For more information please view the turnitin website
Should you experience any difficulty in viewing your feedback, please contact your tutor to see if the feedback has
been released. Should you persist to have problems please contact the law department



3.2. Quizzes

To take a quiz (or online test) click on the link within the KEATS page.
This will be a link and an icon which looks like this
When you click on this link you will enter the quiz landing page. From here you need to access the questions. Click
on the Attempt Quiz Now button.


You will then see the questions. When undertaking any assessment whereby there are many questions and each
question requires thinking time, ensure you scroll to the bottom of the page and save the responses as you proceed.
Take care not to click on the Submit all and finish button.

Should any technology problems arise, we are unable to obtain previous responses if you have not saved your
responses as you complete the quiz. Therefore it is absolutely essential that you save as you progress.



Once you have completed your quiz, click on the Submit all and finish button.
Print
Download
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e
I have my Kings username and password to access IT Services




No Yes



Please contact
itservicedesk@kcl.ac.uk
or 020 7848 8888.


Yes
Are you experiencing
username and / or
password problems?



The web address for
KEATS is keat.kcl.ac.uk.

No www. prefix is
required.

Your username will
often take the form of a
K followed by a series
of numbers. Your
password will initially
be supplied by IT
however you may be
prompted to change it,
so remember what it is!
! ! Double check your
caps lock and number
key settings. You dont
need to add the
kcl.ac.uk domain.






No




Are you experiencing
navigation problems?
No



Are you a new
student to the course?






Yes



You will need to wait
24 hours from the
enrolment onto a
module.




Yes It has been over 24 hours since
I was enrolled onto a module




Please contact law-department@kcl.ac.uk






For all student enquiries please contact law-department@kcl.ac.uk

For all user account enquiries please contact itservicedesk@kcl.ac.uk