Opportunity for Innovation

Insider
The
i9
Intro
Strategic
Planning
The Self Assessment
Assessment Implementation
Assessments Identify Weaknesses
If you really want to get the most out of your assessment..
You MUST rate yourself HONESTLY
Its probably more important to name the things you dont
like or arent good at to identify your STRENTHS
No one is perfect at everything, and no one likes everything equally
Sales
C1
Maker
Sales
Basics
Your Way to A Successful Sales Call
Your Sales Presentation
As a Salesperson you need to prepare your
sales presentation every time
Talk about your Product Benefits
Verify Each Need Before Moving On
Prioritize The Prospect's Needs
Link the Benefit to the Prospect's Needs
Present yourself, company& product in a positive light
Re-establish Rapport
Keep the presentation focused
on the customers needs
Sales
Excellence
Customer Handling Techniques
The Complaint Is a Gift
How We Can Handle Our Customers?
Listen to determine whether
any of your policies were not
applied or if this is
something outside or not
contemplated by your SYSTEM?
Whenever you set out to handle a customer complaint
the first thing that you must do is to Listen
Listen to the customer
to figure out why
they are upset?
Tricks
Sales
C2
Pushy Salespeople try to convince the customer to buy, buy, buy
Sales
Tricks
t9
Let the Customers Sell Themselves
Buy, Buy& Buy
But the best Salespeople know that the most persuasive person is the customer herself
Their job is to ask the Right Questions and lead the
customers to convince themselves they want the product
Thats how we can
CREATE the Need
and having the ability
to convert our
customer from a
Buyer to a Needy
Experience
Sharing
C3
Successful Businesses are Built Around People
You need to keep your team always motivated
and working toward a common goal
However, motivating your employees is not an easy task and requires a strategic plan
Once you learn how to motivate a team you should also be prepared to embrace them
and use them on a regular basis
Sharing
Experience
Motivation
Sharing
Experience
Motivation
Explain the Positive Outcomes Of
Achieving the Objective
Build a sense of curiosity within your team member's mindsets
Establish a Plan of action that requires cooperation between them
Challenge your team members to achieve an Objective
Create a Competitive Environment
Inspire your team members to achieve their Goals
Design a tool for Recognition when motivating your team
Put your team members in control of their own destiny
Your team members know that their individual efforts
will be noticed and not lost as a team effort
This will inspire all members to do their share
Ideas
Generator
C4
Because Everybody
Have the Opportunity to CREATE

Excellence Chart
Ideas
Generator
Diversity& Inclusion
People
Recognition
C5
Heroes Of The Month
& Retail Champs
People
Recognition
Certificate of Appreciation
Heroes of the Month
Mina Dous
Sharm EL-Shiekh Store
In appreciation of your outstanding sales
performance in August 2014
R1
Thank You
Certificate of Appreciation
Heroes of the Month
Khaled Saad
Dumiat Store
In appreciation of your outstanding sales
performance in August 2014
R2
Thank You
Certificate of Appreciation
Heroes of the Month
Mohamed Magdy-Galal
Mokkatam Store
In appreciation of your outstanding sales
performance in August 2014
R3
Thank You
Certificate of Appreciation
Heroes of the Month
Sara Keshk-Mohamed
Rasheed Express Store
In appreciation of your outstanding sales
performance in August 2014
R4
Thank You
Certificate of Appreciation
Heroes of the Month
Eman Shahtout
Rasheed Express Store
In appreciation of your outstanding sales
performance in August 2014
R5
Thank You
Certificate of Appreciation
Heroes of the Month
Mohamed Sherif-Samy
Rasheed Express Store
In appreciation of your outstanding sales
performance in August 2014
R6
Thank You
Certificate of Appreciation
Heroes of the Month
Ahmed Eid-Osman
Mokkatam Store
In appreciation of your outstanding sales
performance in August 2014
R7
Thank You
Certificate of Appreciation
Heroes of the Month
Omar Maabady
Zamalek Store
In appreciation of your outstanding sales
performance in August 2014
R8
Thank You
Certificate of Appreciation
Heroes of the Month
Nourhan Metemed-Sayed
Shoubra Store
In appreciation of your outstanding sales
performance in August 2014
R8
Thank You
Certificate of Appreciation
Heroes of the Month
Islam Abbas-ElGhatwary
Dumiat Store
In appreciation of your outstanding sales
performance in August 2014
R9
Thank You
All the Success
MoatazBellah Magdi