MGT501 authentic MCQs

Performance Management and Appraisal

Mutpe Choce

1. The process of evauatng an empoyees current and/or past
performance reatve to hs or her performance standards s caed _____.
a. recrutment
b. empoyee seecton
c. performance apprasa
d. organzatona deveopment
e. tranng
(c; easy; p. 310)

2. When goa settng, performance apprasa, and deveopment are
consodated nto a snge, common system desgned to ensure that
empoyee performance supports a companys strategy, t s caed _____.
a. strategc organzatona deveopment
b. performance management
c. performance apprasa
d. human resource management
e. strategc management
(b; easy; p. 310)

3. Performance management combnes performance apprasa wth
_____ to ensure that empoyee performance s supportve of corporate goas.
a. goa settng
b. tranng
c. ncentve systems
d. a of the above
e. none of the above
(d; moderate; p. 310)

4. Managers foowng a performance management approach to
apprasas w usuay meet wth empoyees on a _____ bass.
a. weeky
b. monthy
c. b-annua
d. yeary
e. b-monthy
(a; moderate; p. 310)

5. Managers foowng a tradtona performance apprasa system w
typcay meet wth empoyees on a _____ bass.
a. day
b. weeky
c. monthy
d. b-monthy
e. yeary
(e; moderate; p. 310)

6. The component of an ehectve performance management process
that communcates the organzatons hgher eve goas throughout the
organzaton and then transates these goas nto departmenta goas s caed
_____.
a. roe carcaton
b. goa agnment
c. deveopmenta goa settng
d. drecton sharng
e. coachng and support
(d; dmcut; p. 312)

7. The component of an ehectve performance management process
that expans each empoyees roe n terms of hs or her day-to-day work s
caed _____.
a. roe carcaton
b. goa agnment
c. deveopmenta goa settng
d. drecton sharng
e. coachng and support
(a; dmcut; p. 312)

8. Whch of the foowng s not one of the gudenes for ehectve goa
settng?
a. assgn specc goas
b. assgn measurabe goas
c. assgn chaengng but doabe goas
d. assgn consequences for performance
e. encourage partcpaton
(d; moderate; p. 313)

9. The S n the acronym for SMART goas stands for _____.
a. specc
b. straghtforward
c. strategc
d. source
e. support
(a; easy; p. 313)

10. The M n the acronym for SMART goas stands for _____.
a. moderate
b. measurabe
c. meanngfu
d. md-range
e. mert
(b; moderate; p. 313)

11. The A n the acronym for SMART goas stands for _____.
a. actonabe
b. approprate
c. attanabe
d. atttude
e. asset
(c; moderate; p. 313)

12. Partcpatvey set goas resut n hgher performance than assgned
goas when _____.
a. partcpatvey set goas are more dmcut
b. assgned goas are more dmcut
c. the rewards are aso hgher
d. partcpatvey set goas are used consstenty
e. the goas are doabe
(a; moderate; p. 313)

13. When usng goa settng n performance management, the goas
shoud be _____.
a. dmcut
b. chaengng
c. doabe
d. specc
e. a of the above
(e; easy; p. 313)

14. Who s the prmary person responsbe for dong the actua
apprasng of an empoyees performance?
a. the empoyees drect supervsor
b. the company appraser
c. the human resource manager
d. the EEO contact person
e. none of the above
(a; moderate; p. 314)

15. Whch of the foowng s not a roe payed by the HR department
regardng performance apprasas?
a. Tranng of supervsors
b. Montorng the apprasa system
c. Apprasng of empoyees
d. Ensurng compance wth EEO aws
e. Advsng regardng apprasa toos and procedures
(c; moderate; p. 314)

16. When desgnng an actua apprasa method, the two basc
consderatons are _____.
a. who shoud measure and when to measure
b. when to measure and what to measure
c. what to measure and who shoud measure
d. what to measure and how to measure
e. when to measure and how to measure
(d; moderate; p. 315)

17. The most popuar technque for apprasng performance s the ______
method.
a. aternaton rankng
b. graphc ratng scae
c. Lkert
d. MBO
e. constant sum ratng scae
(b; moderate; p. 315)

18. Whch performance apprasa technque sts trats and a range of
performance?
a. aternaton rankng
b. graphc ratng scae
c. Lkert
d. MBO
e. constant sum ratng scae
(b; moderate; p. 315)

19. What do performance apprasas measure?
a. generc dmensons of performance
b. performance of actua dutes
c. empoyee competency
d. achevement of ob|ectves
e. a of the above
(e; moderate; p. 317)

20. If a performance apprasa focuses on an empoyees abty to
"dentfy and anayze probems" or to "mantan harmonous and ehectve
workng reatonshps," then the performance apprasa s focused on
measurng _____.
a. generc dmensons of performance
b. performance of actua dutes
c. empoyee competency
d. achevement of ob|ectves
e. a of the above
(c; moderate; p. 317)

21. If a performance apprasa focuses on an empoyees quaty and
quantty of wok, then the performance apprasa s focused on measurng
_____.
a. generc dmensons of performance
b. performance of actua dutes
c. empoyee competency
d. achevement of ob|ectves
e. a of the above
(a; moderate; p. 317)

22. The _____ method of performance apprasa nvoves stng a the
subordnates to be rated, crossng out the names of any not known we
enough to rank, ndcatng the empoyee who s the hghest on each
characterstc beng measured and who s the owest, and then aternatng
between the next hghest and owest unt a empoyees have been ranked.
a. aternaton rankng
b. graphc ratng scae
c. Lkert
d. MBO
e. constant sum ratng scae
(a; moderate; p. 317)

23. Aternaton rankng refers to an apprasa method, whch _____.
a. s based on progress made toward the accompshment of
measurabe goas
b. combnes the benets of narratves, crtca ncdents, and quanted
scaes by assgnng scae ponts wth specc exampes of good or poor
performance
c. requres that the supervsor keep a og of postve and negatve
exampes of a subordnates work-reated behavor
d. requres a supervsor to evauate performance by assgnng
predetermned percentages of those beng rated nto performance
categores
e. nvoves stng a the subordnates to be rated, crossng out the
names of any not known we enough to rank, ndcatng the empoyee
who s the hghest on each characterstc beng measured and who s the
owest, and then aternatng between the next hghest and owest unt a
empoyees have been ranked
(e; moderate; p. 317)

24. The most popuar method for rankng empoyees s the _____
method.
a. graphc rankng scae
b. constant sum rankng scae
c. aternaton rankng
d. pared comparson
e. forced dstrbuton
(c; moderate; p. 317)

25. Suppose you have ve empoyees to rate. You make a chart of a
possbe pars of empoyees for each trat beng evauated. Then, you ndcate
the better empoyee of the par for each par. Fnay, you add up the number
of postves for each empoyee. In ths case, you have used the _____ method
of performance apprasa.
a. graphc rankng scae
b. constant sum rankng scae
c. aternaton rankng
d. pared comparson
e. forced dstrbuton
(d; moderate; p. 318)

26. Forced dstrbuton refers to an apprasa method, whch _____.
a. s based on progress made toward the accompshment of
measurabe goas
b. combnes the benets of narratves, crtca ncdents, and quanted
scaes by assgnng scae ponts wth specc exampes of good or poor
performance
c. requres that the supervsor keep a og of postve and negatve
exampes of a subordnates work-reated behavor
d. requres a supervsor to evauate performance by assgnng
predetermned percentages of those beng rated nto performance
categores
e. nvoves stng a the subordnates to be rated, crossng out the
names of any not known we enough to rank, ndcatng the empoyee
who s the hghest on each characterstc beng measured and who s the
owest, and then aternatng between the next hghest and owest unt a
empoyees have been ranked
(d; moderate; p. 318)

27. When a supervsor evauates performance by assgnng
predetermned percentages of ratees nto performance categores, he or she
has used the _____ method of performance apprasa.
a. graphc rankng scae
b. constant sum rankng scae
c. aternaton rankng
d. pared comparson
e. forced dstrbuton
(e; moderate; p. 318)

28. |ohn, the supervsor of the manufacturng department, s n the
process of evauatng hs stahs performance. He has determned that 15% of
the group w be dented as hgh performers, 20% as above average
performers, 30% as average performers, 20% as beow average performers,
and 15% as poor performers. |ohn s usng a _____ method.
a. graphc ratng scae
b. constant sum rankng scae
c. forced dstrbuton
d. aternaton rankng
e. pared comparson
(c; moderate; p. 318)

29. Whch of the foowng measurement methods rates empoyee
performance reatve to other empoyees?
a. graphc ratng scae
b. forced dstrbuton
c. kert scae
d. constant sums ratng
e. crtca ncdent method
(b; moderate; p. 318)

30. Wth the _____ method, the supervsor keeps a og of postve and
negatve exampes of a subordnates work-reated behavor.
a. aternaton rankng
b. constant sums ratng
c. forced dstrbuton
d. narratve forms
e. crtca ncdent
(e; easy; p. 321)

31. The crtca ncdent technque refers to an apprasa method, whch
_____.
a. s based on progress made toward the accompshment of
measurabe goas
b. combnes the benets of narratves, crtca ncdents, and quanted
scaes by assgnng scae ponts wth specc exampes of good or poor
performance
c. requres that the supervsor keep a og of postve and negatve
exampes of a subordnates work-reated behavor
d. requres a supervsor to evauate performance by assgnng
predetermned percentages of those beng rated nto performance
categores
e. nvoves stng a the subordnates to be rated, crossng out the
names of any not known we enough to rank, ndcatng the empoyee
who s the hghest on each characterstc beng measured and who s the
owest, and then aternatng between the next hghest and owest unt a
empoyees have been ranked
(c; moderate; p. 321)

32. A of the foowng are advantages of usng the crtca ncdent
method for apprasng performance except that _____.
a. t provdes exampes of good performance
b. t does not ncude a numerca ratng
c. t provdes exampes of poor performance
d. t reects performance from throughout the apprasa perod
e. ncdents can be ted to performance goas
(b; moderate; p. 321)

33. Whch apprasa method combnes the benets of narratves, crtca
ncdents, and quanted scaes by assgnng scae ponts wth specc
exampes of good or poor performance?
a. behavoray anchored ratng scae
b. graphc ratng scae
c. constant sums ratng scae
d. aternaton rankng
e. none of the above
(a; easy; p. 322)

34. Behavoray anchored ratng scae (BARS) refers to an apprasa
method, whch _____.
a. s based on progress made toward the accompshment of
measurabe goas
b. combnes the benets of narratves, crtca ncdents, and quanted
scaes by assgnng scae ponts wth specc exampes of good or poor
performance
c. requres that the supervsor keep a og of postve and negatve
exampes of a subordnates work-reated behavor
d. requres a supervsor to evauate performance by assgnng
predetermned percentages of those beng rated nto performance
categores
e. nvoves stng a the subordnates to be rated, crossng out the
names of any not known we enough to rank, ndcatng the empoyee
who s the hghest on each characterstc beng measured and who s the
owest, and then aternatng between the next hghest and owest unt a
empoyees have been ranked
(b; moderate; p. 322)

35. The rst step n deveopng a behavoray anchored ratng scae s to
_____.
a. deveop performance dmensons
b. generate crtca ncdents
c. reaocate ncdents
d. scae ncdents
e. deveop a na nstrument
(b; moderate; p. 322)

36. Whch step n deveopng a behavoray anchored ratng scae
nvoves custerng crtca ncdents nto a smaer set of performance
dmensons?
a. rst
b. second
c. thrd
d. fourth
e. fth
(b; moderate; p. 322)

37. Whch step n deveopng a behavoray anchored ratng scae
nvoves custerng dentons and crtca ncdents, reassgnng each ncdent
to the custer where t ts best and then determnng the eve of agreement
among the group as to the aocaton of ncdents?
a. rst
b. second
c. thrd
d. fourth
e. fth
(c; moderate; p. 324)

38. A of the foowng are advantages of behavoray anchored ratng
scaes (BARS) except that they _____.
a. are more accurate
b. provde cearer standards
c. are tme consumng
d. are reabe
e. hep expan performance apprasa ratngs to apprasees
(c; easy; p. 324)

39. Management by ob|ectves (MBO) refers to an apprasa method,
whch _____.
a. s based on progress made toward the accompshment of
measurabe goas
b. combnes the benets of narratves, crtca ncdents, and quanted
scaes by assgnng scae ponts wth specc exampes of good or poor
performance
c. requres that the supervsor keep a og of postve and negatve
exampes of a subordnates work-reated behavor
d. requres a supervsor to evauate performance by assgnng
predetermned percentages of those beng rated nto performance
categores
e. nvoves stng a the subordnates to be rated, crossng out the
names of any not known we enough to rank, ndcatng the empoyee
who s the hghest on each characterstc beng measured and who s the
owest, and then aternatng between the next hghest and owest unt a
empoyees have been ranked
(a; moderate; p. 324)

40. Whch of the foowng s a probem wth usng MBO?
a. a tendency to set uncear ob|ectves
b. a tendency to set unmeasurabe ob|ectves
c. t s tme consumng
d. tug of war between subordnate and manager regardng goas
e. a of the above
(e; moderate; p. 326)

41. Graphc ratng scaes are sub|ect to a of the foowng probems
except _____.
a. uncear standards
b. hao ehects
c. compexty
d. centra tendency
e. enency
(c; dmcut; p. 328)

42. When dherent supervsors dene eves of performance (good, far,
poor) dherenty, unfar apprasas coud resut due to a probem wth _____.
a. uncear standards
b. hao ehects
c. compexty
d. centra tendency
e. enency
(a; moderate; p. 328)

43. _____ s dened as the nuence of a raters genera mpresson on
ratngs of specc ratee quates.
a. Impresson management
b. Hao ehect
c. Centra tendency
d. Stereotypng
e. Bas
(b; moderate; p. 328)

44. |ason s generay consdered unfrendy at work. Hs supervsor rates
hm ow on the trat "gets aong we wth others" but aso rates hm ower on
other trats unreated to socazaton at work. |asons performance apprasa
may be unfar due to _____.
a. mpresson management
b. bas
c. stereotypng
d. hao ehects
e. strctness
(d; dmcut; p. 328)

45. Some supervsors, when ng n ratng scaes, tend to avod the
hghs and ows on the scae and rate most peope n the mdde. Ths _____
means that a empoyees may be rated average.
a. hao ehect
b. stereotypng
c. centra tendency
d. strctness
e. enency
(c; moderate; p. 328)

46. The best way of reducng the probem of centra tendency n
performance apprasas s to _____.
a. rank empoyees
b. be aware of the probem
c. tran supervsors to avod t
d. mpose a dstrbuton for performance
e. consder the purpose of the apprasa
(a; dmcut; p. 328)

47. The _____ probem occurs when supervsors tend to rate a ther
subordnates consstenty hgh.
a. centra tendency
b. enency
c. strctness
d. bas
e. hao ehect
(b; easy; p. 328)

48. The _____ probem occurs when supervsors tend to rate a ther
subordnates consstenty ow.
a. centra tendency
b. enency
c. strctness
d. bas
e. hao ehect
(c; easy; p. 328)

49. Whch bg ve personaty trat s assocated wth performance
apprasa ratngs that are too strct?
a. agreeabeness
b. extraverson
c. conscentousness
d. openness
e. neurotcsm
(c; dmcut; p. 329)

50. Whch bg ve personaty trat s assocated wth performance
apprasa ratngs that are too enent?
a. agreeabeness
b. extraverson
c. conscentousness
d. openness
e. neurotcsm
(a; dmcut; p. 329)

51. The best way of reducng the probems of enency or strctness n
performance apprasas s to _____.
a. rank empoyees
b. be aware of the probem
c. tran supervsors to avod t
d. mpose a dstrbuton for performance
e. consder the purpose of the apprasa
(d; dmcut; p. 329)

52. When an empoyees persona characterstcs such as age, race, and
gender nuence a supervsors evauaton of hs or her performance, the
probem of _____ has occurred.
a. bas
b. stereotypng
c. centra tendency
d. hao ahect
e. strctness
(a; easy; p. 329)

53. Whch of the foowng coud resut n a egay questonabe apprasa
process?
a. conduct a |ob anayss to estabsh crtera and standards for
successfu performance
b. base apprasas on sub|ectve supervsory observatons
c. admnster and score apprasas n a standardzed fashon
d. use ceary dened |ob performance dmensons
e. avod abstract trat names when usng graphc ratng scaes
(b; dmcut; p. 331)

54. Who s n the best poston to observe and evauate an empoyees
performance for the purposes of a performance apprasa?
a. peers
b. customers
c. ratng commttees
d. top management
e. mmedate supervsor
(e; easy; p. 332)
55. Performance apprasas may be conducted by _____.
a. the mmedate supervsor
b. peers
c. ratng commttees
d. subordnates
e. a of the above
(e; easy; p. 332)

56. Ratng commttees, made up of an empoyees mmedate supervsor
aong wth other supervsors, usuay have _____ members.
a. 2-3
b. 4-5
c. 6-7
d. 8-9
e. 10 or more
(b; easy; p. 332)

57. Whe peer apprasas have many benets, one probem s _____,
when severa peers coaborate to rate each other hghy.
a. soca oang
b. group thnk
c. ogrong
d. aance forgng
e. mpresson management
(c; moderate; p. 332)

58. Peer apprasas have been shown to resut n a(n) _____.
a. reducton of soca oang n the team
b. reducton of group coheson
c. decrease n satsfacton wth the group
d. ower task motvaton
e. tendency to naccuratey predct who woud be promoted
(a; moderate; p. 332)

59. What usuay occurs when empoyees rate themseves n a
performance apprasa?
a. nterrater reabty s hgher
b. apprasas are sub|ect to hao ehects
c. ogrong coud occur
d. ratngs are hgher than when rated by supervsors or peers
e. ratngs are about the same as when determned by peers
(d; easy; p. 333)

60. Frms that use _____ et subordnates anonymousy rate ther
supervsors performance.
a. downward feedback
b. upward feedback
c. MBO
d. narratves
e. crtca ncdents
(b; moderate; p. 333)

61. What process aows top management to dagnose the management
styes of supervsors, dentfy potenta "peope" probems, and take
correctve acton wth ndvdua supervsors as necessary?
a. strategc performance apprasa
b. organzatona deveopment
c. upward feedback
d. MBO
e. crtca ncdents
(c; moderate; p. 333)

62. When subordnates provde feedback for supervsors, the comments
shoud be anonymous because dentabe responses tend to resut n _____.
a. more crtca ratngs
b. ncreased comfort wth the process on the part of the subordnate
c. more negatve atttudes from managers recevng the feedback
d. more nated ratngs
e. a of the above
(d; dmcut; p. 333)

63. What s another term for 360-degree feedback?
a. feedback oop
b. mut-source assessment
c. upward feedback
d. crce feedback
e. whee feedback
(b; easy; p. 334)

64. You are conductng an apprasa ntervew wth an empoyee who s
satsfactory, but not promotabe. Whch ncentve sted beow woud key be
the east ehectve for mantanng satsfactory performance n ths stuaton?
a. tme oh
b. sma bonus
c. compments
d. addtona professona deveopment
e. addtona authorty
(d; dmcut; p. 335)

65. Whch s the easest type of apprasa ntervew to conduct?
a. satsfactory-not promotabe
b. satsfactory-promotabe
c. unsatsfactory-correctabe
d. unsatsfactory-uncorrectabe
e. na warnng
(b; moderate; p. 335)

66. When conductng an apprasa ntervew, supervsors shoud do a of
the foowng except
a. tak n terms of ob|ectve work data
b. compare the persons performance to a standard
c. encourage the empoyee to tak
d. gve specc exampes of poor performance
e. compare the persons performance to that of other empoyees
(e; dmcut; p. 335)

67. Whch of the foowng responses s not typca durng a negatve
apprasa ntervew?
a. dena
b. anger
c. reef
d. aggresson
e. retreat
(c; easy; p. 335)

68. When a supervsor must crtcze a subordnate n an apprasa
ntervew, t s best to _____.
a. hod the meetng wth other peope who can dhuse the negatve
stuaton
b. provde exampes of crtca ncdents
c. acknowedge the supervsors persona bases n the stuaton
d. provde feedback once per year
e. surprse the empoyee so they cannot deveop excuses for poor
performance
(b; dmcut; p. 336)

69. Subordnates may fee dssatsed wth ther apprasa ntervew
when they _____.
a. fee threatened durng the ntervew
b. have an opportunty to express ther deas
c. have an opportunty to nuence the course of the ntervew
d. have a constructve ntervewer conduct the ntervew
e. are shown specc exampes of ther poor performance
(a; moderate; p. 336)

70. When an empoyees performance s so poor that a wrtten warnng
s requred, the warnng shoud _____.
a. dentfy the standards by whch the empoyee s |udged
b. provde exampes of empoyees who met the standards
c. provde exampes of tmes when the empoyee dd meet the
standards
d. be sent to the empoyee n queston, to the managers superor, and
to the EEO omce
e. a of the above
(a; dmcut; p. 336)
These ong questons coected from past papers check t.
Oueston No: 65 ( Marks: 3 )
Negotaton abty s an mportant part of managers |ob. What knds
of negotaton sks are essenta for a manager?
Oueston No: 66 ( Marks: 5 )
How organzatona potcs can be controed?
Oueston No: 67 ( Marks: 10 )
A warehouse of a company caught re, a abor named Iftkhar had
vountary took steps to extngush the re. For ths act of
bravery, companys management awarded hm wth the meda of bravery.
In the ght of Masows Need Theory, how w you evauate ths
reward ohered by company to apprecate & keep Iftkhar motvated?
Oueston No: 68 ( Marks: 10 )
In your opnon motvaton s a contnuous phenomenon n ones fe
or t happens at once? Pease expan dherent phases of motvaton
process.
Oueston No: 65 ( Marks: 3 )
Why organzatons conduct empoyee tranng? Lst down any 3
condtons.
Oueston No: 66 ( Marks: 5 )
Under whch condtons termnaton of an empoyee s prohbted?
Oueston No: 67 ( Marks: 10 )
As per your opnon whch of the tranng mode s more beneca?
Defend your choce.
a) On-the-|ob tranng
b) Oh-the-|ob tranng
Oueston No: 68 ( Marks: 10 )
Identfy the 'best practces' used by successfu goba rms n
deveopng and mpementng a goba HR system.
Oueston No: 65 ( Marks: 3 )
Can "pay for performance" be appcabe to the empoyees of NGOs?
Oueston No: 66 ( Marks: 5 )
Conct at work pace s not aways n favor of management. What
knd of output management has to bear when concts appear?
Oueston No: 67 ( Marks: 10 )
How an organzaton conduct the coectve barganng process?
Oueston No: 68 ( Marks: 10 )
Unempoyment compensaton s rare n Pakstan. What do you thnk that
who s responsbe; Government or Corporate Sector? Expan possbe
reasons.
Oueston No: 51 ( Marks: 5 )
Dscuss the roes of tactca, operatona & strategc managers wth
the hep of herarchca dagram.
Oueston No: 52 ( Marks: 10 )
Gaxo Smthkne has ntroduced a new machne n the producton of
medcnes. Beng an HR manager how woud you gude your producton
workers so that they fee comfortabe wth ths change?
Oueston No: 53 ( Marks: 10 )
As per your opnon whch of the tranng mode s more beneca?
Defend your choce.
a) On-the-|ob tranng
b) Oh-the-|ob tranng
Oueston No: 54 ( Marks: 10 )
Why & how the ow of nformaton s an essenta part of key
busness actvtes?
Oueston No: 51 ( Marks: 5 )
Yousaf has beaten hs feow empoyee for whch hs manager has
dsmssed hm. Evauate managers response n terms of ethca
appcaton of power.
Oueston No: 52 ( Marks: 10 )
What measures shoud be taken to mtze the unon membershp by
empoyees? Expan each n deta.
Oueston No: 53 ( Marks: 10 )
When do organzatona peope nduged themseves n organzatona
potcs? Dscuss any ve factors n deta.
Oueston No: 54 ( Marks: 10 )
In order to get advantage of each method, w t be a sensbe
decson to smutaneousy appy a the four methods of |ob
evauaton?
Oueston No: 51 ( Marks: 5 )
Company consuts ts ega advsor for some ega assstance, what
sort of power that ega advsor w practce?
Oueston No: 52 ( Marks: 10 )
Identfy the measures that shoud be taken to make the performance
apprasa system of an organzaton more ehectve.
Oueston No: 53 ( Marks: 10 )
Beng a manager how can you make the performance apprasa system of
your organzaton egay defensbe?
Oueston No: 54 ( Marks: 10 )
Identfy the methods that can be adopted to maxmze the
ehectveness of earnng.
Oueston No: 51 ( Marks: 5 )
Eaborate the statement as per your understandng; "Provdng
benets to the empoyees w enhance ther performance".
Oueston No: 52 ( Marks: 10 )
What are the advantages and dsadvantages of usng home country
natonas n nternatona assgnments?
Oueston No: 53 ( Marks: 10 )
What are the mutpe opnons about 'Conct'? Eaborate each n
deta.
Oueston No: 54 ( Marks: 10 )
How can managers renforce postve behavors among ther empoyees
through non-monetary ncentves? Support your answer by provdng any
practca exampe of such practces adopted n varous organzatons.
Oueston No: 65 ( Marks: 3 )
Negotaton abty s an mportant part of managers |ob. What
knds of negotaton sks are essenta for a manager?
Oueston No: 66 ( Marks: 5 )
How organzatona potcs can be controed?
Oueston No: 67 ( Marks: 10 )
A warehouse of a company caught re, a abor named Iftkhar had
vountary took steps to extngush the re. For ths act of
bravery, companys management awarded hm wth the meda of bravery.
In the ght of Masows Need Theory, how w you evauate ths
reward ohered by company to apprecate & keep Iftkhar motvated?
Oueston No: 68 ( Marks: 10 )
In your opnon motvaton s a contnuous phenomenon n ones fe
or t happens at once? Pease expan dherent phases of motvaton
process.
Question # 3 of 20 ( Start time: 11:11:35 PM ) Total Marks: 1
Which of the folloin! is M"ST im#ortant to mana!e orkforce $i%ersit&'
Select correct o#tion:
a) Lower cohesveness
b) Support group
c) Top-level commitment
d) Resstance to change
Question # ( of 20 ( Start time: 11:12:31 PM ) Total Marks: 1
Performance measures inclu$e all of the folloin!) *+,*PT:
Select correct o#tion:
a) Indvduas productvty
b) Team's productvty
c) Departmenta productvty
d) Market productivity
Question # 5 of 20 ( Start time: 11:13:0- PM ) Total Marks: 1
While con$uctin! .o/ anal&sis the 0"/ser%ation Metho$0 is useful hen:
Select correct o#tion:
a) |ob requres more nteectua sks to compete
b) |ob s repettve n nature
c) |ob s market orented and requres more data
d) Job consists o physical activity like machine operations

Question # 1 of 20 ( Start time: 11:13:52 PM ) Total Marks: 1
3or the selection of #ilot) P456s mana!ement took the ritten test /ase$ on the
un$erstan$in! 7 a##lication of aeronautical en!ineerin!8 un$er hich cate!or& this test
ill fall'
Select correct o#tion:
a) Reabe test
b) Content-valid test
c) Crteron-vad test
d) Face-vad test
Question # 9 of 20 ( Start time: 11:1(:53 PM ) Total Marks: 1
The communication floin! from su/or$inates to su#eriors) is knon as:
Select correct o#tion:
a) Dagona communcaton
b) Horzonta communcaton
c) !p"ard communication
d) Downward communcaton
Question # 2 of 20 ( Start time: 11:15:(3 PM ) Total Marks: 1
:ea$ershi# is a ;;;;;;;;;;; not a ;;;;;;;;;;;;;;<
Select correct o#tion:
a) Poston; process
b) System; phase
c) #rocess$ position
d) Phase; system
Question # - of 20 ( Start time: 11:11:55 PM ) Total Marks: 1
=ear$s that em#lo&ees recei%e as a result of their em#lo&ment an$ #osition rather than
#erformance in the or!ani>ation are refere$ to:
Select correct o#tion:
a) Varabe pay
b) Benets
c) %alary
d) Bonuses
Question # 10 of 20 ( Start time: 11:19:(1 PM ) Total Marks: 1
Which of the folloin! term is use$ for choosin! the in$i%i$ual that is /est suite$ to a
#articular #osition an$ to the or!ani>ation from a !rou# of #otential a##licants'
Select correct o#tion:
a) Recrutment
b) %election
c) Stamng
d) Enroment
Question # 11 of 20 ( Start time: 11:12:20 PM ) Total Marks: 1
Which of the folloin! is ?"T one of the metho$s of recruitin! outsi$e can$i$ates'
Select correct o#tion:
a) |ob advertsements
b) Job postin&s
c) Empoyment agences
d) Executve recruters
Question # 12 of 20 ( Start time: 11:1-:12 PM ) Total Marks: 1
*m#lo&ee6s ina/ilit& to com#lete the assi!ne$ tasks ithin the $ea$line ma& lea$s to:
Select correct o#tion:
a) Decne n hs saary ony
b) Increased work burden
c) Empoyee demoton ony
d) 'isciplinary action a&ainst him
Question # 13 of 20 ( Start time: 11:1-:52 PM ) Total Marks: 1
The inner $ri%e that $irects a #erson6s /eha%ior toar$s !oal attainment is knon as:
Select correct o#tion:
a) Performance
b) Motivation
c) Need
d) Atttude
Question # 1( of 20 ( Start time: 11:21:12 PM ) Total Marks: 1
Which #erformance a##raisal techni@ue lists traits an$ a ran!e of #erformance'
Select correct o#tion:
a) Aternaton rankng
b) Graphic ratin& scale
c) Management By Ob|ectve
d) Pared comparson
Question # 15 of 20 ( Start time: 11:22:19 PM ) Total Marks: 1
The co!niti%e com#onent consists of a #erson6s:
Select correct o#tion:
a) Emotons
b) (no"led&e
c) Atttude
d) Feengs
Question # 11 of 20 ( Start time: 11:22:5- PM ) Total Marks: 1
Which of the folloin! criteria is sai$ to /e essential for an effecti%e communication'
Select correct o#tion:
a) Sender and recever are usng the same code\anguage
b) At east two peope are nvoved & wng to communcate
c) A channe to communcate shoud be present
d) )ll o the &iven options
Question # 19 of 20 ( Start time: 11:23:52 PM ) Total Marks: 1
*m#lo&ees @uit the or!ani>ations at their on choice throu!h
Select correct o#tion:
a) Outpacement, restructurng
b) Dschargng, ayoh
c) Transfer, demoton
d) *esi&nin&+ retirement
Question # 12 of 20 ( Start time: 11:2(:25 PM ) Total Marks: 1
The su#er%isor kee#s a lo! of #ositi%e an$ ne!ati%e eAam#les of a su/or$inate6s orkB
relate$ /eha%ior in:
Select correct o#tion:
a) Management By Ob|ectve
b) Comparson method
c) Essay method
d) Critical incident
Question # 1- of 20 ( Start time: 11:25:10 PM ) Total Marks: 1
C=4S hel#s mana!ers to #erform ;;;;;;;;;;;;;;;;;;;;;;; more effecti%el& 7
s&stematicall&<
Select correct o#tion:
a) Management functons
b) Controng functons
c) Pannng functons
d) ,* unctions
Question # 20 of 20 ( Start time: 11:25:(0 PM ) Total Marks: 1
4n hich of the folloin! area or!ani>ations are le!all& /oun$ to maintain consistenc& in
C= #olicies'
Select correct o#tion:
a) Compensaton system
b) Tranng & deveopment
c) Safety measures
d) -one o the &iven options
Question . / o /0 0 %tart time1 09:53:02 PM ) Total Marks1 1
Whch of the gven term s used to represent the segments of |obs hed by an
ndvdua throughout hs/her fe tme?
%elect correct option1

a. Responsbty
b2 Career
c. Occupaton
d. Poston

Question . 3 o /0 0 %tart time1 09:54:30 PM ) Total Marks1 1
Whch of the foowng nformaton s NOT coected through observaton method
whe conductng |ob anayss?
%elect correct option1

a2 4ho is monitorin& the task5
b. What task has done?
c. How task has done?
d. How ong a task has taken to compete?

Question . 6 o /0 0 %tart time1 09:55:57 PM ) Total Marks1 1
The cogntve component conssts of a persons:
%elect correct option1

a. Emotons
b2 (no"led&e
c. Atttude
d. Feengs

Question . 5 o /0 0 %tart time1 09:57:08 PM ) Total Marks1 1
What s another term used for 360-degree feedback?
%elect correct option1

a. Feedback oop
b2 Multi-source assessment
c. Upward reportng
d. Round communcaton

Question . 7 o /0 0 %tart time1 09:58:03 PM ) Total Marks1 1
Whch one of the foowng s an outcome of 'organzng' functon of management?
%elect correct option1

a. Organzatons strategy
b. Motvaton & commtment
c2 8r&ani9ation:s structure
d. Performance measurement

Question . ; o /0 0 %tart time1 09:59:28 PM ) Total Marks1 1
Whch of the foowng s a stated outcome of '|ob Anayss'?
%elect correct option1

a. |ob descrpton
b. |ob speccaton
c. |ob evauaton
d2 )ll o the &iven options

Question . < o /0 0 %tart time1 10:00:56 PM ) Total Marks1 1
Whch of the foowng s MOST mportant to manage workforce dversty?
%elect correct option1

a. Lower cohesveness
b. Support group
c2 Top-level commitment
d. Resstance to change

Question . = o /0 0 %tart time1 10:02:23 PM ) Total Marks1 1
Tranng to the raters of performance apprasa s an mportant responsbty of:
%elect correct option1

a. Top management
b2 ,* department
c. Lne managers
d. Producton department

Question . 10 o /0 0 %tart time1 10:03:37 PM ) Total Marks1 1
Graphc ratng scaes are sub|ected to a of the foowng probems, EXCEPT:
%elect correct option1

a. Hao ehects
b2 Comple>ity
c. Centra tendency
d. Lenency

Question . 11 o /0 0 %tart time1 10:05:03 PM ) Total Marks1 1
Whch of the foowng s responsbe for mpementng the deveoped strateges?
%elect correct option1

a2 ,uman resource
b. Physca resource
c. Rues & poces
d. Instaed equpment

Question . 1/ o /0 0 %tart time1 10:05:56 PM ) Total Marks1 1
In whch of the foowng area organzatons are egay bound to mantan
consstency n HR poces?
%elect correct option1

a. Compensaton system
b. Tranng & deveopment
c. Safety measures
d2 -one o the &iven options

Question . 13 o /0 0 %tart time1 10:07:02 PM ) Total Marks1 1
How can companes provde career counseng, deveopment advce, and therapy
for empoyees seekng to grow n
ther careers?
%elect correct option1

a2 #rovide career coaches
b. Encourage roe reversa
c. Estabsh a corporate campus
d. Oher onne career centers

Question . 16 o /0 0 %tart time1 10:08:26 PM ) Total Marks1 1
Whch ONE of the foowng s not a part of Human Resource Deveopment?
%elect correct option1

a. Tranng
b2 ?ducation
c. Deveopment
d. Rewards
Question . 15 o /0 0 %tart time1 10:09:29 PM ) Total Marks1 1
What type of screenng mode s used to reduce absenteesm and estabsh a
basene for future nsurance cams?
%elect correct option1

a2 #hysical e>aminations
b. Personaty tests
c. Poygraph tests
d. Substance abuse screenng

Question . 17 o /0 0 %tart time1 10:10:53 PM ) Total Marks1 1
Whch of the foowng s part of the organzatons roe n an empoyees career
deveopment?
%elect correct option1

a2 Communicatin& the mission+ policies+ and procedures
b. Provdng tmey performance feedback
c. Partcpatng n career deveopment dscussons
d. Seekng out career nformaton

Question . 1; o /0 0 %tart time1 10:11:51 PM ) Total Marks1 1
Whch of the foowng term s sad to be a part of Organzatona Structure?
%elect correct option1

a. Goa attanment
b2 ,ierarchy level
c. Performance standards
d. Supportng stah

Question . 1< o /0 0 %tart time1 10:12:17 PM ) Total Marks1 1
"On gong process of evauatng & managng both the behavor & outcomes n the
workpace" s known as;
%elect correct option1

a. Tranng & deveopment
b2 #erormance appraisal
c. Compensaton management
d. |ob anayss

Question . 1= o /0 0 %tart time1 10:13:30 PM ) Total Marks1 1
Whch performance apprasa technque sts trats and a range of performance?
%elect correct option1

a. Aternaton rankng
b2 Graphic ratin& scale
c. Management By Ob|ectve
d. Pared comparson

Question . /0 o /0 0 %tart time1 10:14:53 PM ) Total Marks1 1
HRIS heps managers to perform _______________________ more ehectvey &
systematcay.
%elect correct option1

a. Management functons
b. Controng functons
c. Pannng functons
d2 ,* unctions
Groupng of dherent |obs havng smar dmcuty eve s caed:
%elect correct option1

Casses
Grades
Scaes
Roes
Customer compants & empoyee grevances can be used to:
%elect correct option1

Determne tranng needs
Dever tranng contents to empoyees
Oher deveopment packages
Ensure contnuous earnng
Supervsors fa nto the:
%elect correct option1

Top-eve
Mdde-eve
Frst-ne eve
Executve eve
Peope can be more productve whe workng n:
%elect correct option1

Isoaton
Groups
Crowd
None of the gven optons
Whch of the foowng s part of an empoyees roe n hs or her own career deveopment?
%elect correct option1

Provdng tmey performance feedback
Partcpatng n career deveopment dscussons
Estabshng goas and career pans
Oherng a varety of career optons
Whch of the foowng s a forecastng method n whch requrement s estmated at department eve
and the nformaton s graduay transmtted to upper eve to make future hrng of empoyees?
%elect correct option1

Top-down approach
Bottom-up approach
Zero-based approach
Empoyee-based approach
The menta process to pay attenton seectvey to some stmu and cues n our envronment s known
as:
%elect correct option1

Percepton
Personaty
Atttude
Abty
stmuus and cue
Whch of the foowng represents reatvey a permanent change n behavor of empoyees?
%elect correct option1

Learnng
Tranng
Deveopment
Need anayss
'The process of determnng the human resource needs of an organzaton and ensurng that the rght
number of quaed peope are postoned n the rght |obs at the rght tme' s descrbed by whch of
the foowng term?
%elect correct option1

|ob pannng
Resource pannng
Human resource pannng
Successon pannng
Currenty one of the ma|or characterstcs of HRM s the mportance of adoptng a/an ______________
approach.
%elect correct option1

Organstc
Strategc
Cataytc
None of the gven optons
_______________________ s an obgaton to perform certan tasks/actvtes.
%elect correct option1

Duty
Responsbty
Poston
Work
Whch of the foowng empoyment agency s best known for recrutng whte-coar empoyees?
%elect correct option1

Empoyee hunters
Peope ocators
Peope seekers
Head hunters
Strengths & Weaknesses are ____________________ to an organzaton.
%elect correct option1

Important
Interna
Externa
Centra
A the organzatona actvtes are drected towards the achevement of:
%elect correct option1

Indvdua goas
Common goas
Country-wde goas
Dverse goas
Whch of the gven term s used to represent the segments of |obs hed by an ndvdua throughout
hs/her fe tme?
%elect correct option1

Responsbty
Career
Occupaton
Poston
|ob evauaton s conducted to deveop:
%elect correct option1

Compensaton packages
Tranng modues
Organzatona grapevne