January 2013 1

01 Interview Graduate Briefing Pack-Template

INTERVIEW
GRADUATE BRIEFING PACK
BANGALORE INDIA









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Graduate Briefing Pack
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CONTENTS

PACK CONTENTS ....................................................................................................................................... 2
DISCOVER SHELL ........................................................................................................................................ 2
ABOUT YOUR INTERVIEW ........................................................................................................................... 2
PREPARATION FOR THE INTERVIEW ............................................................................................................ 2
Travel and expenses ............................................................................................................................... 3
Safety information .................................................................................................................................. 3
Questions you may have ........................................................................................................................ 3
BACKGROUND ........................................................................................................................................... 3
Who will be involved? ............................................................................................................................ 5
What will happen next? ......................................................................................................................... 5
APPENDIX 1: TRAVEL AND LOCAL INFORMATION .................................................................................. 7
YOUR DESTINATION ......................................................................................................................... 7
SHELL TRAVEL AGENCY .................................................................................................................... 7
APPENDIX 4: ACCOMODATION .......................................................................................................... 11
APPENDIX 5: KEY CONTACTS .............................................................................................................. 11
APPENDIX 6: AFTER THE INTERVIEW .................................................................................................... 11
APPENDIX 7: JOURNEY MANAGEMENT PLAN ..................................................................................... 11



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PACK CONTENTS
This pack provides you with an overview of what you can expect during your interview. Weve also included some
advice and tips to help you with the process.
An overview of your interview
Information on who you will meet on the day and the exercise in which you will participate
Travel information and directions
Please read through this pack carefully to ensure you have all the necessary information to allow you to perform
your best during your interview.
DISCOVER SHELL

As one of the most innovative companies in the world, were looking for remarkable graduates to join us on this
exciting journey of discovery, pushing boundaries and exploring frontiers as we go. Youll collaborate with some
of the best minds in your field as you pioneer new ideas to help us meet future energy demands in ways that are
economically, environmentally and socially responsible. As you build your own diverse network of talented
individuals, youll be inspired to make discoveries that will have a real impact on the future.

You can find out more about Shell at www.shell.com and learn more about the Shell Graduate Programme via our
interactive PDF.


ABOUT YOUR INTERVIEW
Congratulations on being invited to attend an interview and thank you for taking the time to find out more about
what Shell can offer you.

Your interview will give us a chance to see you in action, enabling you to show us how you handle different
situations while allowing us to see whether you demonstrate the skills and attributes were looking for. The
interview gives you the opportunity to show us your potential and will help you decide if Shell is the right company
for you.

An overview:
The language used during the interview will be English
The interview will last between an hour and an hour and 15 minutes
You will need to read all of the instructions carefully
You must wear the name badge we will supply you with for the duration of your interview
At the end of the interview, you'll have the chance to ask us some questions of your own - about the role,
the culture, work environment or any other area of interest to you.



PREPARATION FOR THE INTERVIEW
Useful Hints and Tips
Please try to get a good nights sleep and relax
We are only assessing when we say we are
Have a go aim to do your best
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Listen carefully to the questions ask questions if anything is unclear
Enjoy the experience the interview gives you an opportunities to tell us about yourself and what you can
do

Travel and expenses
We will reimburse you for the cost of any reasonable or predefined expenses as long as you can provide receipts.
In some cases, Shell will make travel arrangements for you.

Please see:
appendix 1 for information on making your travel arrangements;
appendix 2 for information on the reimbursement of expenses; and
appendix 3 for information on the interview venue.
Dress code
Smart/business dress is appropriate for the interview.


Safety information
At Shell we care about your safety and are committed to ensuring that Health, Safety, Security and Environment
(HSSE) features as a key element of our recruitment and learning events. With this in mind, we have produced
some safety advice to help you stay safe during your visit. Please be sure to read our safety guidance.

Questions you may have
What happens if you dont or cant attend the interview? You should contact your Scheduling Co-ordinator and
explain the situation. In exceptional cases the interview may be re-scheduled.

If you have any other queries please contact your Scheduling Co-ordinator.






BACKGROUND


What are we looking for?
While your academic record was one of the reasons we invited you to participate in a telephone interview, our
experience has shown us that excellent qualifications alone are rarely sufficient to be successful within a company
as challenging, diverse and global as Shell.

Weve identified the qualities that we believe are critical to high performance in Shell and, during your telephone
interview well assess you against our Achievement and Relationship criteria:

Achievement: We expect plenty of enthusiasm, resilience and confidence but additionally, youll be someone
who can always get things done and learns quickly.

Shell is an Equal Opportunities Employer
If you require special accommodation, any reasonable
adjustments or additional assistance for the interview,
please contact your Scheduling Co-ordinator
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Relationships: You should have the skills and ability to work effectively with others in a diverse team.

Please note: You will need to speak conversational English to take part in the interview, but your use of English is
not one of the assessed criteria. If you are not a native English speaker you will be given some additional time to
prepare where appropriate.










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Who will be involved?

Scheduling Co-ordinator Your Scheduling Co-ordinator sent you the invite and confirmed the interview. They will
also handle any queries or concerns that you may have prior to your interview.

Candidate Co-ordinator The Candidate Co-ordinator is responsible for the logistics of your interview, ensuring it
runs in a smooth and timely fashion on the day itself.

Interviewer Your interviewer/s can either be from the relevant business area or they could be a generic HR
interviewer. They will assess you against our criteria and make the decision about hiring you. The interviewer will
help you to tell us about your qualities. There may be more than one interviewer during your interview.

What will happen next?

You will receive an email within 10 days of your interview advising you of the outcome.


Finally
We look forward to meeting you and wish you every success on your journey with Shell.
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APPENDICES

1. Travel and local information
2. Expenses
3. Interview venue
4. Accommodation
5. Key contacts
6. After the Interview
7. Journey Management Plan (JMP)

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APPENDIX 1: TRAVEL AND LOCAL INFORMATION

We encourage you to use public transport; however, based on your location it may be more convenient to use
personal transport. If so, please read more information on vehicle safety in our safety guide.

If you need to fly or take the train to your interview location, our travel agency Carlson WagonlitTravel (CWT) will
book and arrange payment for your flights or train.

To arrange travel a pre-filled authorisation form will be sent to you. Please email it to the CWT email address
supplied and copy in your Scheduling and Candidate Co-ordinator.

Note: The date of arrival in the authorisation form is the day of the interview as much as possible and the date of
departure will be same day of the interview as well.


IMMIGRATION REQUIREMENTS
Non-India citizens require a valid passport with a minimum of six months validity from their arrival date.

DONT FORGET YOUR PASSPORT OR OTHER IDENTIFICATION
When you visit the Shell Offices you will need to be able to identify yourself. It is your own responsibility to ensure
that your passport is valid.

PERSONAL INSURANCE
It is your responsibility to arrange any appropriate travel insurance. Shell is unable to accept liability for loss or
damage to any items of luggage. It is advisable to take out appropriate cover with your travel agent but you will
need to cover the cost of this yourself.

YOUR DESTINATION
RMZ Centennial Campus B, No. 8B, Kundalahalli Main Road,Whitefield Bengaluru

By Air/ Train
SHELL TRAVEL AGENCY

Carlson Wagonlit Travel (CWT)
Shell Travel Agency (India)
Tel +91 (80) 67367070
Fax +91 (80) 41887010
Email - shelltravel.blr.in@contactcwt.com












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Your Travel Arrangement Guide:

AIR TRANSPORTATION

Shell will undertake the cost for flight and hotel for candidate who based outside Bangalore. However, you have to
book yourself for the flight ticket and hotel arrangement via our travel agent (CWT) based on Travel Approval
Form that will be sent to you by Shell. Please find the following attachment for CWT contact and the booking
process.













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Cabs will be provided by Shell for airport transfers (to and fro). Please follow the instructions below upon arrival to
Bangalore International Airport.
















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APPENDIX 2: EXPENSES

To claim your travel expenses, you will need to complete a Candidate Expense Form and send it to
careers@shell.com within 60-days after your Interview.

Please provide all receipts to substantiate your claims. Claims not supported by receipts or documents will
not be reimbursed. If you are unable to scan your receipts, please return the form together with all the
original receipts to your Candidate Co-ordinator.
We must have your bank details (including your IBAN number) so that we can reimburse your expenses
directly into your bank account. Failure to provide the necessary information will result in payments being
delayed.
All your claims must be converted to your base country currency.
Please allow 3 to 5 weeks for us to process your claim from the date we receive your claim.
If you are driving to the Shell Office for your interview, you can claim mileage at a rate of INR 8.80 per km.
Please contact your Candidate Co-ordinator for details of the maximum round trip rates for reimbursement.

WHAT YOU CAN CLAIM:

Taxi Taxi fares to and from the airport.
Rail fare Your economy return ticket will be reimbursed.
Air fare If you need to fly to the interview location, our travel agency Carlson Wagonlit Travel (CWT)
will book and pay for your flights.
Bus fare Your economy return ticket will be reimbursed.
Accommodation One night of accommodation before the SRD will be booked for you under your name. Shell
will be invoiced directly for this. If you wish to stay longer, this will be at your own expense.

WHAT YOU CANNOT CLAIM:

The invitation assumes you are living at the address currently stated on your application form. If this has changed,
please contact your Candidate Co-ordinator.

In the hotel, you are responsible for paying all incidental charges such as telephone calls or minibar charges.
Please settle these when you check out.
Taxis will only be paid for in exceptional circumstances. First-class fares will not be reimbursed.
Failure to provide all details requested could result in a delay in the reimbursement of expenses. Please make sure
you make copies of your expenses and keep them until you have been reimbursed.
Please complete as much of the expense claim form as possible, scan and send it together with your receipts to
careers@shell.com within 60 days. Once your expense claim has been received it will take between 3 and 5
weeks before reimbursement.

Here is a link to the expense claim form: Candidate Expense Form




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APPENDIX 3: INTERVIEW VENUE

Shell India Market Pvt Ltd.
RMZ Centennial Campus B,
No. 8B, Kundalahalli Main Road,Whitefield
Bengaluru - 560048, India

Tel: 080 40217137


APPENDIX 4: ACCOMODATION

HOTEL
The Zuri Whitefield Bangalore
ITPL Road, Whitefield Bangalore 560 048 INDIA
Tel.: 806 665 7272
Fax: 806 665 7282

Your hotel accommodation has automatically been booked for you and paid for by Shell, this includes the cost of
your breakfast. All incidental charges such as telephone calls will be for yourown account. Please settle these upon
departure.

If you do not wish to stay in the hotel room or wish to cancel your booking prior to the Interview, please notify your
Scheduling Coordinator as soon as possible otherwise we will be charged for your non-arrival.

APPENDIX 5: KEY CONTACTS

For any questions you may have leading up to your interview, please contact your Scheduling Co-ordinator..
APPENDIX 6: AFTER THE INTERVIEW

At the end of the day the interviewer will review the extent to which you demonstrated the required Achievement
and Relationships competencies. This profile is then used to make a decision as to whether you have successfully
passed the interview.


APPENDIX 7: JOURNEY MANAGEMENT PLAN

As part of our Safety First culture, we take your travel safety very seriously. We have uploaded a Journey
Management Plan Form that can be found at
http://www.shell.com/global/aboutshell/careers/briefingpack/briefing-pack-graduate-interview.html

Please complete it and send it back to us 2 days before you travel.


Finally

We look forward to meeting you and wish you every success in your journey with Shell.