PATRICK A.

MEDEIROS

Wilmington, N.C. 28409
(910) 470-4491
patrickmedeiros@gmail.com


Professional Summary
Highly motivated and experienced Human Resources Professional. Possesses exceptional
interpersonal relations skills. Accomplished in a leadership role as a strategic business partner
helping to execute significant organizational transformation. Aligned and developed the value of
human capital in achieving the organizations mission and vision related to:

Performance Management Employee Relations Career Development Engagement
Regulatory Compliance On boarding Project Coordination Staffing
Talent Acquisition Compensation Benefit Administration Training

Professional Experience

Wilmington Health Human Resources Director
Wilmington, NC 1991 2014

Management Coaching Supported 30 clinical and non-clinical Directors and Department
Managers by counseling sound Human Resources principles on a day to day basis.
Provided for lecture styled monthly All Managers Meetings on topics related to employee
engagement, inclusion, performance reviews, team building, time management, stress
management, conflict resolution, progressive discipline etc. Demonstrated credibility by
utilizing a logical objective approach in resolving potentially high risk situations.

Employee and Physician Benefits Offers a unique perspective from both an employer
and health care provider practice regarding the opportunities associated with the
transformation of the healthcare delivery system from Fee for Service to Accountable
Care Organizations (ACOs) and Shared Savings Programs.

Structured and enhanced the employee and physician benefit packages to reflect being an
Employer of Choice. Developed and coordinated Requests For Proposals in order to
continuously search for better health, dental, worker comp, LTD etc benefit value.
Recently led the Retirement Committee through an RFP review and selection process for
Plan Investment Advisors. The Selection of a new advisor created $40k in annual
savings, improved the organizations fiduciary role in educating staff more frequently
about saving and investing for their financial security, produced a revised Investment
Policy, and provides for more comprehensive quarterly analytical reporting to the
committee of the plans investment funds performance.

Implemented a self-funded Health Insurance plan with 3 tiers that offer financial
incentives for employees to use Wilmington Health providers. Additionally the plan
focuses on biometric outcomes and is designed to help control projected cost increases by
encouraging employees, through significant premium discounts, to make healthy life
style choices including being or attempting to be tobacco free as well as maintaining a
BMI<28 or achieving specific weight loss ratios during the year. Utilized available
predictive analytic tools to develop tactics related to health plan changes.


Corporate Training Created and continuously redesigned training tools and professional
development initiatives. Training projects included a revised comprehensive On
Boarding Program, required annual regulatory training, LEAN continuous improvement
methodology, promotion of an employee tuition reimbursement program, free Continuing
Nursing Education (CNE) credits offered at all locations during lunch programs featuring
lectures by internal medical subject matter experts. Instituted a leadership cross training
program. Revamped the Bloodborne pathogen training to an online interactive program
thereby reducing the impact of employees being pulled away from their work centers for
extended periods of time.

Recruiting Revamped the process to more efficiently manage the staffing needs of a
continuously growing organization. Enhanced the Great Plains HRIS system by
implementing Silk Road, a paperless ATS web based recruitment application, featuring
career pages, job board syndication, line management collaboration, scheduling, social
recruiting and recruiting analytics.

Developed a comprehensive internship program for clinical, and administrative positions
creating a pipeline of prospective candidates whos fit, engagement level, and work ethic
was previously ascertained.

Transformed the employee salary structure design from being static and reactive to
fluctuations in market surveys to a dynamic structure with annual incremental
adjustments to better achieve Wilmington Healths tactical recruiting objectives.

Human Resources Policies and Procedures Maintained, developed and executed new
Policies and Procedures in support of organizational change and the fair and effective
management of 600 employees, 110 physicians and 50 Advanced Practice Clinicians.
Led the consistent application of policies in support of established corporate values at
multiple sites and sub-specialty departments throughout the organization.


Corporate Regulatory Compliance Possesses a strong legal comprehension to effectively
minimize risk and liability concerns. Ensured corporate compliance including annual
employer required postings, filings and staff notifications. Investigated and prepared
comprehensive written and verbal responses to regulatory inspections ie DOL
timekeeping audits, OSHA Bloodborne Pathogen and work place safety inspections,
DOL Retirement Plan audits, EEOC Discrimination complaints etc.



Strategic Leadership Partner Actively developed and led organizational change
initiatives as a team member on the following Committees:

Employer of Choice
Created a regularly scheduled forum consisting of employees, physicians and managers
as a means of engaging staff by soliciting their feedback on proposed policy changes as
well as suggestions for staff recognition and appreciation. Promoted a team oriented
collaborative atmosphere to foster a positive work environment.

Corporate Compliance
On a monthly basis, presented legal updates when needed and results of Human
Resources internal audits conducted during the month (ie I9 compliance, Hep B
documentation compliance etc)

Safety and Health
As the organizations safety officer, I assembled and lead a group of internal subject
matter experts to annually review and update the Exposure Control Plan and the Hazard
Communication Plan.

New Physician Practice Development
Participate in the weekly planning and progress tracking related to staffing, site
preparation, and communication /marketing efforts associated with gearing up new
providers in the organization

Clinical Operations
Developed and delivered presentations for communicating Human Resources department
processes and initiatives. Participated in change management integration through mergers
and acquisitions and divestitures.



McLaughlin Research Corp. Human Resources Manager
New London, CT

Administer all aspects of employee relations including staffing, compensation, employee
benefits/moral, Affirmative Action Plan and OSHA legal requirements. Formulate and implement
employment procedures and policies as required. Maintain effective communication channels
among satellite offices.


General Dynamics, Electric Boat Division Training/Leadership Assessment
Groton, CT

Corporate Trainer
Developed and conducted management training and development programs i.e. Material System
Overview, Record Accuracy and Business Ethics. Evaluated management candidates during
assessment procedures for promotion opportunities within the nuclear powered submarine design
and manufacturing environment.


Education MBA, University of New Haven, New Haven, CT
Concentration: Human Resources Management

BA, Providence College, Providence, RI
Concentration: Political Science

Association Membership

American Medical Group Association (AMGA) member of the National Human Resources
Leadership Council
Society for Human Resources Management (SHRM) Local and National member
Medical Group Management Association MGMA State and national membership