Designed by Anderson Giraldo Mejia Page 1

ACTIVITY # 5


Warm up: 5 minutes

What kind of emergency situations do pilots and controllers have to deal with?
Have you ever had a situation like that? What happened?
What is air rage?

Listening preparation: 7 10 minutes

Unruly
Violent
Ground
Crew
Endanger
Get
Remove
Meet
Cabin
Safety
Danger
Drunk
Hit
Member
Would like
Assistance
Aggressive
Authority



Activity: 15 20 minutes

Students will listen the recording several times following a specific order of listening
tasks which are differently aimed

Notes:
a. The activity has been designed for intermediate level.
b. This activity will take more than an hour if students level is A2 or A2+.
c. Audio taken from English for aviation Oxford, Track 7.



Designed by Anderson Giraldo Mejia Page 2

ACTIVITY # 5


1. Listen to the recording and check the words you hear.

1 violent vibration 5 aggressive angry
2 rude unruly 6 ground around
3 hit hate 7 services service
4 drink drunk 8 remain remove


2. Listen to the recording again and answer the questions.


1 What is the main communication problem?


2 How did the pilot try to help the controller understand?


3 How did the controller deal with the situation?



3. Listen again. Put the events from the recording in order.

a. The pilot explained the problem once again.

b. The controller understood what was happening.

c. The controller told the pilot to repeat.

d. The controller confirmed the safety of the flight was in danger.

e. The pilot refused the medical assistance and requested other services.

f. The pilot explained the problem and requested priority landing.

g. The pilot told the controller the state of the passenger.







Designed by Anderson Giraldo Mejia Page 3

ACTIVITY # 5


4. Listen again and complete the blanks.


Blaze 606 Tukubu, Tower, Blaze 606. We have a problem and wed like a
___________ ___________. We have a _________ __________ on
board.

Tower 1 _______ _________ 606. I dont understand.

Blaze 606 We have an _________ __________ on board. We have a
____________ passenger on board. He has ______ a ___________
of the cabin _______. Request _________ __________.

Tower 1 606, Im sorry, sir. I do not understand your problem, sir.

Blaze 606 This passenger is _____________ the _________ of the _________.
He is ____________.

Tower 1 The __________ of the __________ is in _________?

Blaze 606 Affirm. We have an ____________ passenger. We need to get on the
ground as _________ as ___________.

Tower 1 606, understand you have a problem with a passenger, sir? Do you
need __________ _____________?

Blaze 606 Negative. We have a ___________ ___________ on board and do
not need medical assistance. We need ___________ to remove this
_____________ ____________ from the plane.

Tower 1 606, the ____________ and the airport _____________ will
___________ you, sir.