United States:

Phone: 518.285.6000
Fax: 518.285.6070
Sales: 800.327.8627
Government Sales: 800.619.2333
Technical Support: 518.285.7283
Technical Support Fax: 518.285.7575
www.pb.com/software
Canada:
Phone: 416.594.5200
Fax: 416.594.5201
Sales: 800.268.3282
Technical Support:.518.285.7283
Technical Support Fax: 518.285.7575
www.pb.com/software
Europe/United Kingdom:
Phone: +44.1753.848.200
Fax: +44.1753.621.140
Technical Support: +44.1753.848.229
www.pitneybowes.co.uk/software
Asia Pacific/Australia:
Phone: +61.2.9437.6255
Fax: +61.2.9439.1773
Technical Support: 1.800.648.899
www.pitneybowes.com.au/software
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rights reserved. Pitney Bowes Software
Inc. is a wholly-owned subsidiary of
Pitney Bowes Inc. Pitney Bowes, the
Corporate logo, MapInfo, Group 1
Software, and MapInfo Professional
are [registered] trademarks of Pitney
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respective owners.
December 10, 2012
Bing Licensing Update Utility
Release Notes
This document provides information on the release and installation of Microsoft Bing Imagery
utility to update MapInfo Professional and/or Runtime 10.5.3 and 11.0.x.
The Microsoft Bing imagery in MapInfo Professional 10.5.3 and 11.0.x will no longer function
after December 31, 2012. All maintenance customers can apply the Bing Service Update to
continue to use the Microsoft Bing imagery until the end of 2013. This update will allow our
maintenance customers, who have not yet installed MapInfo Professional 11.5, to continue to
use the Microsoft Bing imagery functionality until December 31, 2013.
To install this update, MapInfo Professional and/or Runtime 10.5.3 or 11.0.x must be installed on
your computer.
Table of Contents
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Extending the MapInfo Professional Bing Service . . . . . . . . . . . . 2
Advanced Installation for System Administrators . . . . . . . . . . . . 2
Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Prerequisites
1. Make sure you have MapInfo Professional and/or Runtime 10.5.3 or 11.0.x
installed on your computer. The update can only be applied to valid versions of
these installations.
2. You must have sufficient administrator privileges to install this update.
3. Your copy of MapInfo Professional should not be on an evaluation license.
Bing Licensing Update Utility Release Notes 2
Extending the MapInfo Professional Bing Service
Follow the steps below to extend this service:
Your computer must be connected to the Internet to download Bing service
1. Create a temporary folder on your computer, for example, C:\Temp\MIProBingUpdate.
2. Download the Bing Service update from the location, http://content.pbinsight.com/product-downloads/
mapinfo-professional/BingUtility/MapInfoProfessionalBingServicesUpdate.zip.
3. Click Save to save the file in the temp folder created in Step 1.
4. Once the download is complete, unzip the utility in the temp folder.
5. Double click the MapInfoProfessionalBingServicesUpdate.exe file and follow the wizard instructions.
This file is password protected. You would be prompted to enter a password to install this setup.
Advanced Installation for System Administrators
This section is for the system administrator installing this update using a command line.
Running in Silent Mode
Open the command prompt as an administrator and run the following command:
<path to utility exe>\MapInfoProfessionalBingServicesUpdate.exe /s /vSILINST=True
Where:
/v = passes the parameter "SILINST=True" into the setup.exe to suppress the GUI.
/s = runs the setup.exe silently.
For example,
C:\temp\MapInfoProfessionalBingServicesUpdate.exe /s /v"SILINST=True"
"C:\temp folder\MapInfoProfessionalBingServicesUpdate.exe" /s /v"SILINST=True"
The quotes in the second example are required because the path contains a space (between the words temp and
folder).
Log Files
To check if the MapInfo Professional Bing Service Utility has successfully extended the Microsoft Bing Imagery
functionality, you need to see the following log file(s) that are created during the installation process. They are:
1. PBMSBingServices.log This log file will be created if basic Bing service is updated.
2. PBMSPBingServices.log This log file will be created if the Bing premium service is updated.
These log files are stored in the temp folder on your computer.
Windows 7/2008: C:\Users\<username>\AppData\Local\Temp
Bing Licensing Update Utility Release Notes 3
Windows XP: C:\Documents and Settings\<username>\Local Settings\Temp
If the install requirements are not met, neither of the log files are generated.
If the utility installs successfully, you will see the message, Your license file was activated successfully in the log
file.
Troubleshooting
If the Bing update utility finds an instance of MapInfo Professional or MapInfo Runtime 10.5.3 or 11.0.x that has a valid
license for extending access to the Bing Services, and it runs successfully, then the utility will not report any error
messages. However, if the utility did not update the access to Bing Services, then an error message displays for each
error found. The errors are recorded in the log file.
No MapInfo Professional or Runtime found
If you have a valid version of MapInfo Professional and/or Runtime 10.5.3 or 11.0.x installed and still get this error, re-
run this utility from the command prompt and specify the log file, and then contact customer support for assistance and
send them the log file. For example,
"C:\temp folder\MapInfoProfessionalBingServicesUpdate.exe" /v"/Lv* C:\temp\BingUtility.log"
Where BingUtility.log is the name of the log file.
Cannot find the executable file
The Bing update utility is unable to locate the file(s) Mapinfow.exe and/or Mapinfor.exe.
In such cases, re-run the utility from the command prompt to generate a log file, if it has not been already generated.
Contact customer support for assistance and send them the log file.
Product in use
An error message will appear for every instance of MapInfo Professional and/or Runtime 10.5.x or 11.0.x that is
currently open when the utility is run. Close the specific program, and re-run the utility from the command prompt and
specify the log file to be created.
Serial Number does not meet update requirements
Contact customer support for assistance.
Cannot determine the version of MapInfo Professional and/or Runtime
If you have the necessary rights and still see this message, re-run the utility from the command prompt and specify the
log file, if it has not been already generated. Contact customer support for assistance and send them the log file.
Incorrect command for silent installation
Follow the instructions in the section Running in Silent Mode. If the installation still fails, contact customer support for
assistance.