This document is a questionnaire for students at Tarlac State University assessing their level of satisfaction with cafeteria services. It collects personal information from respondents such as name, college, major, gender and year level. It then asks respondents to rate on a scale of 1 to 5 their satisfaction with various aspects of the cafeteria including ambiance, cleanliness, taste and variety of food, customer service, price and nutritional value. The researchers are conducting this study to help the cafeteria's policy-making body improve its services based on student feedback.
This document is a questionnaire for students at Tarlac State University assessing their level of satisfaction with cafeteria services. It collects personal information from respondents such as name, college, major, gender and year level. It then asks respondents to rate on a scale of 1 to 5 their satisfaction with various aspects of the cafeteria including ambiance, cleanliness, taste and variety of food, customer service, price and nutritional value. The researchers are conducting this study to help the cafeteria's policy-making body improve its services based on student feedback.
This document is a questionnaire for students at Tarlac State University assessing their level of satisfaction with cafeteria services. It collects personal information from respondents such as name, college, major, gender and year level. It then asks respondents to rate on a scale of 1 to 5 their satisfaction with various aspects of the cafeteria including ambiance, cleanliness, taste and variety of food, customer service, price and nutritional value. The researchers are conducting this study to help the cafeteria's policy-making body improve its services based on student feedback.
Tarlac State University College of Business and Accountancy Tarlac City
Dear Respondent, The undersigned is currently conducting a thesis entitles Level of Students Satisfaction in TSU Cafeteria Services. In connection to this, We would like to ask your honest answer to the questions given below. You are assured that your responses will be handled with utmost confidentiality. Your cooperation will be of significant part in the conduct if this study which can help the policy-making body of TSU Cafeteria to better its services. Thank you very much. Sincerely, (Sgd.) ABVIEL G. YUMUL LEILANI M. SOTTO RODELIA B. LONGGA CHAROLYN Q. MARIANO IVEE CRYSTAL G. DIMAL SHELLEY S. PANGILINAN Researchers
I. PERSONAL DATA Name (optional): _________________________________________________________ College: _______________________________ Major: ___________________________ Religion: ___________________________ Gender: Male Female Year Level: 1 st 2 nd 3 rd 4 th 5 th
II. LEVEL OF STUDENTS SATISFACTION SURVEY Please check appropriate scale describing the level of satisfaction of TSU Cafeteria services.
Satisfied Very Satisfied Undecided Dissatisfied Very Dissatisfied 5 4 3 2 1
Description
Statement SCORE 5 4 3 2 1 Ambiance Cafeterias temperature. Cafeterias appearance. Staffs appearance Cleanliness The Cafeteria premises are tidy. The utensils are clean. The facilities are clean. Taste of Food Something sweet. Something sour. Something spicy. Something salty. Amount of Serving There is enough food. Authenticity of food. Variety of Food The menu in the canteen is suitable for me. The menu choices were sufficient to accommodate your personal preferences.
Customer Service Friendly, polite and helpful staff. Attentive staff. Efficient service. Staffs have food and beverage knowledge. Staffs have culinary heritage knowledge. Sympathetic handling of complaints. Price Cheap Acceptable Expensive Nutritional Value The Cafeteria complies with the rules in Nutritional quality.
High cost food with some consideration on the nutritional value.
High cost food without consideration on the food nutrients.
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