PROJECT REPORT

ON NANDANKANAN
BY MISS S.A. SALAKA
Guide: Mr. Gouri Shankar Maharana
On 17
TH
August, 2014
NANDANKANAN S. A. SALAKA
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CONTENTS
Sl. No. Particulars Page No.
1 Introduction 2
2 Objective of the survey 2
3 Profile of Nandankanan 2
4 Research Methodology 5
5 Data Analysis 5
6 Findings 8
7 Conclusion 8
8 Appendix 9
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Introduction:
On dated 17
th
August, 2014, Astha School of Management of organized an educational tour to
Nandankanan Zoological Park for the empirical study of service satisfaction level at Nandankanan.
Nandankanan Zoological Park was dedicated to the public on 29 December 1960, is set in a beautiful
natural setting, and is one of the finest parks in the country. Nandankanan is one of the famous
tourists point in Odisha. Unlike conventional or regular zoos, Nandankanan spreads over a large
expanse of undulating topography, where the natural moist deciduous forest is still intact. Most of the
animals, bird sand reptiles live in open, large moated are as surrounded vegetation and the undulating
terrain.
This helps the inhabitants of the zoo to live in a habitat close to their natural one and also helps in
making it more and more natural. The white tiger safari, the first of its kind in the world, spread over
an area of 12 Hectare; a Lion Safari of 20 Hectare and are three large facilities that make a visit to the
park more interesting.
In its 54 years of existence, the park has successfully bred many of the endangered species like tiger,
leopard, Asiatic lion, the three Indian crocodilians, Brow - antlered deer, Lion-tailed macaque, Nilgiri
Langur, Indian pangolin, Mouse Deer, ratel and many land and water birds. It has the distinction of
being the host Zoo in the world for captive breeding of white tiger out of normal colored parent's
independent of Rewa origin as well as for first ever captive breeding of Gharialin the year 1980. The
zoo has successfully bred many white tigers and some of them have gone to various zoos within India
and outside Nandankanan was born on 29
th
December, 1960.
Objectives of the study:
The main objectives of this study is to know whether the current facilities prevailing in the
Nandankanan is meeting the requirements of the tourists/visitors or not, and to find out any other
improvements in terms of services may be required to attract more and more tourists/visitors to visit to
Nandankanan.



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Profile of the Zoo:
Nandankanan is a premier large Zoo in India surrounded by beautiful natural setting covering an area
of 3.62 square kilometers was established on 29th December, 1960. It enjoys a special place in our
country for integration of ex-situ and in-situ conservation of wild species of flora and fauna.
Nandankanan is one of the major tourist attractions of Odisha. It is an important centre for
environmental education especially in the field of wildlife conservation and wetland management.
Nandankanan has always been an outstanding place for wildlife research and management. The
Zoological Park along with the State Botanical Garden and Kanjia lake has been notified as a Wildlife
Sanctuary in 1979 over an area of 4.37 square kilometers. Due its unique biodiversity and display of
variety of species in natural environment, Nandankanan attracts more than 2.90 million visitors
annually. Nandankanan has the distinction of being the host zoo in the World for captive breeding of
white tigers out of normal coloured parents. This is the only Zoological Park in India after which one
express train has been named as `Nandankanan Express' by the Indian Railways. Nandankanan has the
uniqueness where the endangered Gharials were bred in captivity, for the first time in the World. The
captive breeding of Ratel and Pariah kites in captivity have been recorded for the first time in our
Country. Nandankanan Zoological Park is the first Zoo in the Country to become an Institutional
Member of the World Association of Zoos and Aquariums (WAZA). Many free living wildlife
including 13 species of mammals,15 species of reptiles, 71 species of birds, 10 species of amphibians,
85 species of butterflies, 55 species of dragon flies & damsel flies and 51 species of spiders have been
documented so far in Nandankanan Wildlife sanctuary. 704 species of plants have also been recorded
inside the sanctuary area. At present, the Zoological Park houses more than 2150 mammals, birds and
reptiles belonging 126 species. All these have earned Nandankanan as a prominent place among
globally acclaimed Zoological Parks. The first comprehensive Master Plan of Nandankanan
Zoological Park (from 2010-2020) has been formulated and it has been duly approved by the Central
Zoo Authority on 09.07.2010. The animal enclosures have been progressively designed to create large
enclosures in natural environment. It has established its unique identity in the field of successful
captive breeding and rearing of highly threatened species like Indian Pangolin, Mouse deer, Indian
NANDANKANAN S. A. SALAKA
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ratel etc. The Zoological Park has been identified as the coordinating zoo for conservation breeding of
Indian Pangolins and participating zoo for conservation breeding of tigers, mouse deer and vultures.
We have completed another outstanding year of unprecedented visitor attendance, conservation
breeding, research and education. During the year 2012-13, there was significant improvement in the
infrastructure development, better health care to the captive animals and self-sufficiency in fodder
production. More than 2.90 million people visited the Zoological Park during 2012-13. Nandankanan
has always been an outstanding centre for education and research. Research activities have been
undertaken for conservation breeding of Indian Pangolin with assistance from Central Zoo Authority.

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Research Methodology:
The method used in this research is a type of survey among the native visitors and tourists and we took
their opinions and feedbacks in regards to the Zoo and as per the feedbacks received by us from the
tourists and native visitors we are making the report in this project.
Data Analysis:
Sample: 5
Family Size: 5
Family Size Number of visit Chart
1-3 0
4-6 4
6+ 1
Student
20%
Government
Employee
40%
Business
40%
Government Employee Business Student


Occupation:

Category Number of persons Chart
Government Employee 2
Business 2
Student 1
Student
20%
Government
Employee
40%
Business
40%
Government Employee Business Student

Interpretation: As per the findings conducted by Astha School of Management thorough us, we can
see that, most of the people are coming to Nandankanan for the entertainment purpose.
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Family income Level

Income Level Number of Person Chart
`.5,000 `.10,000 1
`.10,000 `.20,000 2
`.20,000 `.40,000 2
`5,000 `10,000 `5,000 `10,000 `5,000 `10,000 `5,000 `10,000
20% 20% 20% 20%
`10,000 `20,000 `10,000 `20,000 `10,000 `20,000 `10,000 `20,000
40% 40% 40% 40%
`20,000 `40,000 `20,000 `40,000 `20,000 `40,000 `20,000 `40,000
40% 40% 40% 40%
`5,000 `10,000 `5,000 `10,000 `5,000 `10,000 `5,000 `10,000 `10,000 `20,000 `10,000 `20,000 `10,000 `20,000 `10,000 `20,000 `20,000 `40,000 `20,000 `40,000 `20,000 `40,000 `20,000 `40,000



Visitors frequency of visit to Nandankanan.

Frequency of visits Number of visits Chart
Yearly 2
Half Yearly 2
Monthly 1
Half Yearly
40%
Monthly
20%
Yearly
40%
Yearly Half Yearly Monthly


Interpretation: As per the empirical study of service satisfaction level at Nandankanan conducted by
Astha School of Management thorough us, we found that people who are coming from other state are
preferring visit to Nandankanan on a yearly basis. But local and natives people are frequently visiting to
this zoo as a best healthy time can spend with their family and friends.
Main purpose of visit to Nandankanan
1. People like to spend some healthy time within nature, so we come here to feel better, happy and healthy.
2. Best place to visit in the weekends.
3. For children it is a great place to learn about the wild animals and natures.
4. Feel the nature and its creatures inside the heavenly place.
5. Best place to spend the weekends
Interpretation: Mostly people are coming to Nandankanan for entertainment in a natural way, if we see all
the .wild creatures live, we can feel the touch of nature.
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Ratings of Nandankanan in the following parameters are enumerated below:
Sl No. Particulars Very Good Good Avg. Poor
1 Mobility services provided to visitors 2 3 - -
2 Cleanness and Greenery - 2 1 2
3 Environmental condition of animal 1 2 2 -
4 Behaviour of the Staff - 2 3 -
5 Parking area - - 3 2
6 Fee structure - 1 4 -
7 Placement of Direction Arrow and Map - 1 3 1
8 Eat out and Utility Area - - 1 4
9 Amusement Factor - 2 3 -
The other Zoos visited by visitors
1. The first visitor family said, they visited to Ranchi Zoo, Ranchi
2. The second visitor family said that, they visited to Alipore Zoo, Kolkata
3. First time to Nandankanan.
4. First time to Nandankanan.
5. First time to Nandankanan.
Difference between Nandankanan and other Zoos
1. Nandankanan has very vast landscape and verities of Animal and Birds.
2. Nandankanan tickets are charging less cost than any other zoos in India, and good facilities, like water,
tourist shed inside the zoo.
About Odisha Tourism
Odisha is a unique combination of beautiful locations, exotic cultures and warm & friendly people. With a
400 kilometer long coastline, towering mountains, serene lakes and frolicking rivers, Odisha has
something for everyone.
Improvements require in Nandankanan
Needs more government parking area.
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Needs to extension of timings.
Needs to provide more food facility center to its visitors.
Needs to bring more animals and birds in the zoo.
Needs to provide more cleanness and natural lighting in the zoo.
Findings:
As per the survey conducted by Astha School of Management thorough us, we used the questioner
technique to find out the over all views of the general public (i.e. local visitors and inter-state tourists), and
after analyze the data we conclude that Nandankanan is proving an average facilities to its visitors, it
needs to improve some key areas as mentioned in the report.
Conclusion:
Nandankanan is one of the best zoo in India, it is gradually developing from decade to decade, it has
wide range of landscape area and has verity of animals and birds, with other facilities like Special efforts
are undertaken during the year for improvement in the field of animal health care. In order to maintain
the highest standard of health care and animal husbandry practices. Close coordination was made with
the College of Veterinary Sciences & Animal Husbandry, Orissa University of Agriculture &
Technology, Bhubaneswar. The services of the Health Committee and Technical Committee were also
utilized on important issues relating to health care of captive animals in the Zoological Park
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APPENDIX
QUESTIONNAIRE
Topic: An empirical study of service satisfaction level at Nandankanan. A visitors perspective
1. What is your family size (no. of members)?
2. What is your occupation?
3. What is your family income level (monthly)?
4. How frequently do you visit Nandankanan?
5. What is your main purpose of visiting Nandankanan
6. How do you rate Nandankanan on the following parameters?
7. What are the other zoos or sanctuaries visited by you?
8. How Nandankanan is different form other Zoos in providing services?
9. What is your view regarding Odisha Tourism?
10. What kind of improvement do you think is required in Nandankanan?