International Islamic University

Faculty of Management Sciences

MBA-19
Course: Organizational Behavior Semester: MBA-19
Instructor: Faisal urrani ! -mail: faisi"urrani9#$yahoo%com
A""ress: Cre"it &rs
Pre-requisites
Stu"ent nee"s strong analytical a'ilities to 'e successful in this course
General Description
(his course )rovi"es an overvie* of Organizational Behavior% It covers theory+ )rocess
an" )ractice of Organizational Behavior% All the re,uire" s-ills *ill 'e focuse"%
Objectives
(he stu"ents *ill 'e a'le to:
.se technical -no*le"ge of Organizational Behavior
evelo) analytical a'ilities to com'at mo"ern tren"s in Organizational Behavior
O'serve *ith )ur)ose
&an"le "ifferent case stu"ies an" real life situations )ersuasively%
evelo) an" maintain the sense of confi"ence an" self-*orth
opics!
Course Intro"uction: .n"erstan"ing Organizational Behavior -(he nature an"
)ur)ose of Organizational Behavior
ifferent school of management/Classical+ Bureaucracy+ &uman relation+
Contem)orary management issues 0 Contingency A))roach1
(heories of learning
2alues% Attitu"es+ Behavior
(heories of *or- motivation
ecision-ma-ing
3ee- 4 1
Intro"uction to OB+ efinition 5oals+ ifferent school of
management/Classical+ Bureaucracy+ &uman relation+ Contem)orary
management issues 0 Contingency A))roach1
3ee- 4 #
Managing organization an" em)loyees+ 3hat is management+ managerial
roles+ activities+ functions+ challenges+ "iversity+ customer an"
environment conscious+ *or- ethics+ e,uity an" e,uality+ fle6i'le *or-
hours+ changing technology+ customer a*areness+ ,uality+ international
stan"ar"ization
3ee- 4 7 3hat is )erce)tion Com)onents of )erce)tion-8erceiver+ target an"
situation
Mo"el of )erce)tual )rocesses
Basic 'iases in )erce)tion
3ee- 4 9 :earning- efinition+ theories of learning-
Increasing )ro'a'ility of learning through )ositive reinforcement
!6tinction )unishment 3hat is )erce)tion Com)onents of )erce)tion-
8erceiver+ target an" situation
Mo"el of )erce)tual )rocesses
Basic 'iases in )erce)tion
3ee- 4 ; 2alues% Attitu"es+ Behavior
efinition+ "evelo)ment an" im)act on the <o' satisfaction an"
)erformance
3ee- 4 = 3hat is attri'ution-)erceiving causes 0 motives-
Consistency cues+ consensus cues+ "istri'utive cues
Biases in )erce)tion
8erson>s )erce)tion in the selection intervie*s+ )erformance a))raisal
3ee- 4 ? 3hat cause <o' satisfaction
Conse,uences of <o' "issatisfaction
3ee- 4 @ Motivation- efinition+ com)onents 0 characteristics+ ty)es+ lin- *ith
)erformance
(heories of *or- motivation- Aee" theories 0 )rocess theories
Maslo*s &ierarchy of nee"s- Al"efer>s !B5 theory-McClellan">s nee"
theory
3ee- 4 9 8rocess theories
!6)ectancy theories- !,uity theories
Managerial Im)lication of nee" theories
(oolsC(echni,ues for motivation-
Money as motivator+ Alternative *or-ing sche"ules+ <o' "esign+ 5oal
setting
3ee- 4 1D Organization culture 0 socialization
efinition+ characteristics+ "evelo)ment stages an" im)acts
3ee- 4 11 5rou)s 0 (eams
efinition+ im)ortance+ causes of grou) formation+ stages+ a"vantages 0
"isa"vantages+ ty)es of teams
3ee- 4 1# :ea"ershi)- efinition + ty)e+ style+ im)acts
Situational theories- contingency theory+ )ath-goal theory
3ee- 4 17 ecision-ma-ing+ efinition+ ty)es+ stages
(he com)lete "ecision-ma-er+
(he rational "ecision ma-er
5rou) "ecision ma-ing+ a"vantages 0 "isa"vantages
Metho"s of im)roving grou) "ecision ma-ing
3ee- 4 19 8o*er- efinition (y)es+ Characteristics
Metho"s of o'taining )o*er
3ee- 41; Organizational Structure-characteristics+ (y)es of OS
3ee- 4 1= Communication- efinition+ im)ortance 0 a"vantages+ ty)es
Metho"s of effective communication
3ee- 4 1? Organizational Change- efining change+ forces of change+ stages of
change+ im)acts of change+ issues of change
Managing change smoothly
"ote!
In#ivi#ual an# $roup assi$nments %ill be $iven &i$& importance
'ocial an# in#ivi#ual be&avior is also a prerequisite (or assessment
Atten#ance policy
Minimum @D E of atten"ance is re,uire"
e)t Boo*s!
!ssential te6t:
Ste)hen 8%Bo'ins /Or$ani+ational Be&avior, 11
t&
e#ition- P . / " 0 A 1
Becommen"e" (e6t:
Organizational Behavior by Fred Luthans, Ninth Edition
Organizational Behavior by Gibson
:
Note:
No late assignments in any case will be acceptable.
verage o! all assignments " #uizzes will be ta$en.
%he instructor may change the course outline any time to suit the need o! particular class.
GRADING PLAN
DU.AIO" 2/IG0AG/
MI (!BM !FAMIAA(IOA 9D MIA.(!S 7DE
8B!S!A(A(IOACG.IHH!SC #DE
ASSI5AM!A(
FIAA: 1@D MIA.(!S ;DE
5BAA (O(A: 1DD