HP ORACLE SERVICES

2011 Hewlett-Packard Development Company, L.P.

The information contained herein is subject to change without notice
ENABLING TRANSFORMATION TO
NEXT-GENERATION ORACLE
APPLICATIONS WITH HP
ENTERPRISE SERVICES
Eric Clark
Agenda
HP Solutions
Who is HP?
Converged infrastructure
HP Software
HP Enterprise Services
Why HP?
HR Roadmap and analysis Manufacturing Client
Partnering with Oracle Healthcare Client (HP host) / Hospitality Client (Oracle Host)
Implementation/upgrade/mgt services Energy Client
Apps Management with emphasis on design for run and Service Center Transportation Client
HP SOLUTIONS
Who is HP?
If you search for HP on the Internet:
Hewlett-Packard - Buy or learn about HP
printers, laptops, computers, digital cameras,
servers, storage, networking, software,
enterprise solutions and ...
Short for Hewlett-Packard, one of the world's
largest computer and electronics companies.
Founded in 1939 by William Hewlett and
David Packard, HP is best known today for
its line of LaserJet and DeskJet printers.
However, it produces more than 10,000
different products, ranging from
computer systems to specialized electronic
devices.
FY11 Q1 REVENUE: $32B
Imaging &
Printing Group
21%
27%
Services
17%
Enterprise Storage
& Servers
2% HP Software
1%
HP Financial
Services & Other
32%
Personal Systems
Group
Social Perception Reality
$
Benefits of HP Converged Infrastructure for Oracle
6
static and costly landscape
Oracle ERP
Production
QA Dev Test
Oracle CRM
Production
QA Dev Test
Oracle BI/DW
Production
QA Dev Test
IT Silos
Oracle System Islands accessed by
different User Groups
Static and inflexible Oracle
environments, harder to extend
Cost
Cost of resources, maintenance and
datacenter operation
HP Converged
Infrastructure
HP Virtual Connect
ProCurve Networking
Integrity and ProLiant Servers
HP Storage, FC SAN, iSCSI
Common Management
Automation
BladeSystem Matrix
Oracle Applications
Prd, QA,
Dev, Test
Oracle in a Converged Infrastructure
enables virtualization, consolidation
Automated, consolidation and potentially
virtualized Oracle operation
Save cost, resources and time to
deployment, energy efficiency
FROM
TO
flexible Converged Infrastructure for Oracle
Business outcomes
HP IT Management Software portfolio
Project & Portfolio
Management Center
CIO Office
CTO Office
SOA
Center
SAP, Oracle, SOA, J2EE, .Net
Quality
Center
Performance
Center
Application
Security Center
Application lifecycle
Business service
management
IT service
management
Business Service
Management
Operations
Center
Network
Management
Center
Service
Management
Center
Client
Automation
Center
Data Center
Automation
Center
Business service
automation
Universal CMDB
Operations Orchestration
The industrys most comprehensive software suite for managing your IT management portfolio
STRATEGY APPLICATIONS
OPERATIONS
ENTERPRISE SERVICES
Applications Services
FAST FACTS
40+ years applications
development, management
expertise
700+ clients worldwide
50,000+ applications
professionals
1M+ applications, one of the
worlds largest development
teams
2.6B+ lines of code maintained,
more than any other service
provider
Applications Development
Services
Applications Management
Services
Enterprise Application
Services
Systems Integration Services
APPLICATIONS
SERVICES
BUSINESS OUTCOMES
Transform rigid, inflexible environments to
a streamlined, agile environment that
adapts quickly to business needs
Modernize to deliver greater value at
lower cost
Improve productivity and effectiveness
with self-service portals, collaboration
and decision-making capabilities
Implement, upgrade, consolidate, and
enhance applications for maximum
return on investment (ROI)
Increased visibility, reliability and lower
risk of system outages
Reduce costs and increase productivity
New ways to interact with customers, bring products to market faster, and improve and
streamline business processes
HP Enterprise Services
Global Delivery | Enterprise Service Management
HP Enterprise Services Portfolio
Enable agility and enhance
performance
Reduce complexity and align to
business priorities
Improve operational efficiencies and
increase customer loyalty
Workplace Services
Security, Compliance
and Continuity Services
Data Center Services
Networking Services
Transformation & Modernization
Services
Applications Development Services
Enterprise
Applications Services
Applications
Management Services
Enterprise Shared Services
Customer Relationship
Management Services
Financial Process Management
Administrative Services
Enterprise Application Solutions for Oracle
PLAN BUILD RUN
Plan for
Agility
REDUCE RISK
Build for
Quality
EXTRACT VALUE
Manage for
Performance
IMPROVE TCO
HP Designed for Run
TM
Reducing Risk, Extracting Value and Improving TCO
Oracle
Integration
Oracle
Upgrades
Oracle
Implementations
Oracle
Management
CrossPlane EHRO User Services
Case Data Manager
Screen Controller CrossPlane Frameworks Worklist Manager
Customer FrontPlane
Candidate Self- Service
Applicants Employees Managers Staff Extended Community
Vendor Self-Service Employee Self- Service Manager Self-Service
Web Content Management
KnowledgeWorker FrontPlane
Native Enterprise System UIs
Administrator Self- Service
BackPlane
B-to-B Gateway Enterprise Systems Management Interfaces
Document Management System
Compensation Management System
Talent Acquisition System
Absence Management System
BPO ESS Call Centre Utility
Workforce Dev
Planning
LMC
LMCS
BPO ESS
Input
Output
WFA
ERP
Time and Attendance
Benefits Admin
Defined Benefits
Health & Welfare
User Eventing/ Messaging System
Web Services Management
Enterprise Systems
Security Interfaces
Business Intelligence
Reporting/ Dashboards
OLAP Analysis
Transport
Common Front-End
EHRO Integration Svcs
Common Object Model Business Integration Processes
Application Specific Interfaces
EHRO Data Services
Analysis Services (Data Marts, OLAP)
HR BPO Data Warehouse
EHRO Security Services
Authorization Services Authentication Services
ERP Payroll System
Knowledge Management System
Oracle
Hosting
Consulting Applications Management
WHY HP?
Services Featured
Application Modernization
Issues
Approach
HP used its RightStep methodology to define HR Services that support Moogs HR
organizational objectives
Developed a 5-year IT transitional roadmap, defining projects for foundation
architecture and automation.
Client has gone through a period of growth through acquisition, resulting in a
collection of processes, software, and policies specific for each operating unit
Client faces challenges in balancing their desire to allow operating units to run
autonomously with the need for standardization of HR services delivery
Client was not receiving the anticipated value from the PeopleSoft enterprise license
they had purchased. They continue to pay support costs, utilize only a portion of the
product capabilities and question the long-term value
Success Story Manufacturing - HR Transformation Roadmap
Results
This program produced a 5+ year IT transformational
roadmap laying out IT and business programs
including:
Business programs to enable more efficient
delivery of non-IT services
Foundation Architecture programs to build self-
service, integration, and business intelligence
capabilities
Automation programs to maximize utilization of
delivered functionality and deploy PeopleSoft
solutions to service delivery across the Moog
global HR population
Overview
Client is a worldwide designer, manufacturer, and
integrator of precision control components and
systems.
Industry - Manufacturing
Country - US
Services Featured
Application Modernization
Services Featured
Application Modernization
Issues
Approach
Implemented a green-field instance of Oracle R12 with HP hosting and management
Included Oracle Core HR, Safety, Training, Payroll, Advanced Benefits, Time and
Labor, Enterprise Asset Management, Purchasing, Inventory, General Ledger, Project
Accounting, A/P, A/R
Converted data from legacy systems (Peoplesoft, Maximo, home-grown payroll
system, Oracle R11)
Launch separate systems for Client, which was being spun off from its former parent
company
Reduce risk posed by 18-month phased Oracle implementation
Provide predictable pricing model
Enable adjustable Service Level Agreements with clear pricing mechanisms
Provide ability to ramp up additional services rapidly
Americas, Energy - Divestiture
Results
Successful green-field implementation in 13
months,2.5 months prior to deadline
No further reliance on previous parent companys
systems
No interruptions to business operations during
implementation
Company-wide payroll processed within a week of
going live
Standardized implementation with minimal
customization
Overview
Launch separate systems for Client, which was being
spun off from its former parent company
Industry Energy
Country - US
Services Featured
Oracle Implementation services
Apps Mgt for Oracle (AMS-E)
Transformation Services
Oracle Applications Support
"This was an immensely complicated process but well worth the years
of hard work by so many people because of the long-term benefits.
Client CEO
Financial Services E-Business Suite - Divestiture
Services Featured
Implementation Services - E-
Business Suite
Applications Management
Services - E-Business Suite
Project Overview
Client is a leading global financial
services firm with employees and
agents in over 200 countries. Currently
perform Oracle E-Business Suite
Application Management driving
consistent financial practices in many
countries and improving business
process efficiencies by applying HPs
Applications Management offering
Approach
Oracle R12 Fresh Install used existing HP account and support team to create delivery
framework and base case
Provided new architecture solution to Client at a lower cost
Utilized existing SOW and Service Levels for Apss Mgt support even after upgrade
20/80 onshore/offshore delivery model
Results
AMS Oracle support services for AP, AR, GL, FA, PO, CM, including bolt-on apps in 6
languages
Oracle support solution that is Services based with standard SLAs and the ability to adjust
when needed
Achieved business objective of being an independent company within 120 days.
Hotel / Hospitality HP and Oracle Collaboration
16
Services Featured
Applications Management
Services - PeopleSoft
Oracle OnDemand Hosting
Project Overview
Client was dissatisfied with their
previous applications management
vendor. They were failing to meet
service level metrics and were difficult
to work with on ad-hoc work.
Approach
Initial offering was for AMS Standard services with HP Hosting Services
Utilized existing Joint solution with Oracle to provide Hosting and Management
services
Results
Improved services to enable Client to complete major processes (month end close)
within the required timeframes
Coordinated BestShore delivery with the other services being offered to the client
Client was transitioned to a new data center without disruption to current business
processes
Transportation Airline HP Triple Play
Services Featured
Applications Management
Services - Siebel
Enterprise Applications Hosting
HP Hardware and Infrastructure
support
Project Overview
Airline has a culture of caring about
its employees and its customers.
Airline was ranked #1 in customer
service.
Siebel, a new application for client, is
focused on customer service and
loyalty. Outsourcing support for a
vital customer service function was a
cause for concern which HP had to
address and overcome.
Approach
Solution included
HP hardware
Network
Applications Hosting services
Siebel development and management services
HPs solid airline experience, apps management capability and mature methodology
HP total solution with Services and infrastructure engineering
Siebel AMS support services for Call Center and for Loyalty
Global delivery model balanced savings with service delivery assurances
Client was looking for overall capability and cost savings
Results
Indicators show an increase in Rapid Rewards new memberships and increases in branded
credit card enrollments. All this points to an upward trend and as customers get comfortable
with the new program, Southwest will realize the full benefits they targeted to achieve.
Projected annualized savings of $3M
End to end visibility and management with HP BSM
HP Business
Service Management
1. Automated Siebel business
service modeling
2. Out of the box monitoring
templates for Siebel
3. Proactively manage end user
and customer experience
4. Manage the end to end
health of business processes
from a business perspective
5. Assign application problems
quickly and accurately to the
correct support groups
6. Perform detailed diagnosis of
Siebel applications and
business transactions
7. Manage and report service
levels in a way that is
meaningful to the business
Benefits
1. Improved/higher Siebel uptime
2. Proactive end user
management
3. End-to-end visibility across
Siebel and non-Siebel business
processes and transactions
4. Manage infrastructure and
business-based service levels
5. Closed loop incident/problem
mgt. via tight integration with
ticketing and change
management systems
Services Featured
Applications Management Services -
Siebel
Enterprise Applications Hosting
HP Hardware and Infrastructure support
Project Overview
Airline has a culture of caring about
its employees and its customers.
Airline was ranked #1 in customer
service.
Siebel, a new application for client, is
focused on customer service and
loyalty. Outsourcing support for a
vital customer service function was a
cause for concern which HP had to
address and overcome.
Oracle Capabilities
Consulting - ensures that your applications portfolio and infrastructure are
aligned to your business, operational and budget needs
Hosting - Industrial strength data centers, High Availability Solutions, Highly
automated, Virtualization capabilities
Enterprise Applications integration solution using Middleware/SOA/AIA
Alliances Services & Solutions
Locations Fast Facts
9,000+ Oracle professionals (3,400+ applications consultants) across the globe
Support 1 Million+ Oracle users
Complete range of skills
Oracle Fusion Middleware (incl. BEA skills)
Oracle E-Business Suite
Siebel
PeopleSoft
JD Edwards
Core Technologies Databases / Forms / Oracle BI
Oracle Experience in all Major Industries
HP is the leading provider of hardware for Oracle applications; nearly 40% of Oracle
applications in production run on HP hardware
Platinum Oracle Partner Committed to becoming Diamond partner
Global Systems Integration Partner in the Oracle Fusion Applications Ramp
Up program
Only partner with Joint HP/Oracle Management offering featuring Oracle On
Demand
Strategic Partner Oracle Fusion Middleware
Global Delivery Footprint
Global Delivery Hubs
Regional Centers
Leveraged Centers
Final Thoughts
HP Triple Play HW, SW, Services
Improve project velocity and quality for implementations and upgrades
Accelerate business value derived from Oracle applications
Optimize operational efficiency resulting in a lower total cost of ownership
21
Find out more
Attend these sessions
3553, Cloud Maps for Oracle DB
Wed 5:00, Delfino 4104
3531, High-performance Oracle
database solution
Thurs 9:30, Delfino 4101
3929, Choosing the right architecture
for Oracle
Fri 9:30, Delfino 4101
4883, HP Business Critical Server
solutions for Oracle
Fri 11:00, Delfino 4101
Visit these demos After the event
Oracle track Demo station
Wall Locator CI-11
Contact your sales rep
Schedule a
meeting/workshop
Twitter hash tags:
#HPOracle, #HPDiscover
Visit online:
www.hp.com/go/oracle
www.hporacle.com
Theater Sessions
Converged Infrastructure Solutions Theater
22 HP Confidential 22 HP Confidential | NDA until June 6
Meeting peak demands for Higher Ed
Wednesday 11:30am & 4:30pm
High Performance DB Solution for Oracle
Wednesday 2:30pm
THANK YOU