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FAQ
1. What are the aims and objectives of NABL...?
2. Where is NABL office located...?
3. What are the office timings of NABL...?
4. What is laboratory accreditation...?
5. Why is laboratory accreditation required...?
6. What are benefits of accreditation...?
7. How is NABL accreditation different from ISO 9000 certification...?
8. What types of laboratories can seek accreditation...?
9. Which fields of testing and calibration are covered by NABL...?
10. Which are the other organizations in India providing accreditation services...?
11. Why use an accredited laboratory...?
12. How would NABL accreditation help a laboratory reach out to the global customers...?
13. Is accreditation a one-time phenomenon...?
14. Is it mandatory for laboratories to participate in Proficiency Testing programs...?
15. What is the process for accreditation at NABL?
16. Who at NABL should a laboratory contact for initiating the process of accreditation...?
17. What are the preparations required by a laboratory before applying for accreditation...?
18. Is there a publication that can guide me through the accreditation process...?
19. What is Mutual Recognition Arrangements (MRA) with international bodies and what are the benefits of such
arrangements for the laboratories accredited by NABL...?
20. Does NABL publish periodic newsletters?
21. How can we know of the Proficiency Testing programmes organised by NABL or APLAC ?
22. What training courses are offered by NABL...?
23. How to use NABL symbol...?
24. How does using an accredited laboratory benefit Government and Regulators?
25. How do I know a laboratory is accredited by NABL?
26. Why is a laboratorys technical competence so critical to you as a manufacturer, supplier, exporter or customer?
27. How does NABL determine the number of assessors that will be assigned to conduct laboratorys assessment?
28. What is peer evaluation?
29. How long does it take for a laboratory to obtain NABL accreditation?
30. What is the Scope of Accreditation?
1. What are the aims and objectives of NABL...?
National Accreditation Board for Testing and Calibration Laboratories (NABL) is an autonomous body under the aegis of
Department of Science & Technology, Government of India, and is registered under the Societies Act. NABL has been
established with the objective to provide Government, Industry and Society in general with a scheme for third-party
assessment of the quality and technical competence of testing and calibration laboratories. Government of India has
authorized NABL as the sole accreditation body for Testing and Calibration laboratories.
In order to achieve this objective, NABL provides laboratory accreditation services to laboratories that are performing tests /
calibrations in accordance with NABL criteria based on internationally accepted standard for laboratory accreditation ISO/IEC
17025. These services are offered in a non-discriminatory manner and are accessible to all testing and calibration
laboratories in India and abroad, regardless of their ownership, legal status, size and degree of independence.
NABL has established its Accreditation System in accordance with ISO/IEC 17011:2004, which is followed internationally.
NABL also compiles to the requirement of APLAC MR001 for the fulfillment of APLAC MRA and ILAC Arrangements.
2. Where is NABL office located...?
NABL Secretariat
NABL Secretariat is functioning from its office situated at 3rd Floor, NISCAIR, 14, Satsang Vihar Marg, New Mehrauli Road
New Delhi 110067. NABL Secretariat administers and co-ordinates all activities of NABL including accreditation related
activities for Testing and Calibration laboratories.
Registered Office
Registered Office of NABL is located in Department of Science & Technology, Technology Bhavan, New Mehrauli Road, New
Delhi 110016.
3. What are the office timings of NABL...?
The working days of NABL are from Monday to Friday. The office timings are from 9-00 a.m. to 5-30 p.m.
4. What is laboratory accreditation...?
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The concept of Laboratory Accreditation was developed to provide a means for third-party certification of the competence of
laboratories to perform specific type(s) of testing and calibration.
Laboratory Accreditation provides formal recognition of competent laboratories, thus providing a ready means for customers
to find reliable testing and calibration services in order to meet their demands.
Laboratory Accreditation enhances customer confidence in accepting testing / calibration reports issued by accredited
laboratories. The globalization of Indian economy and the liberalization policies initiated by the Government in reducing
trade barriers and providing greater thrust to exports makes it imperative for Accredited Laboratories to be at international
level of competence.
5. Why is laboratory accreditation required...?
Laboratory Accreditation provides formal recognition of competent laboratories, thus providing a ready means for customers
to find reliable testing and calibration services in order to meet their demands.
Laboratory Accreditation enhances customer confidence in accepting testing / calibration reports issued by accredited
laboratories. Society also needs to know the technically competent laboratory in fields such as Medical, Forensic, Food
Testing etc.
The globalization of Indian economy and the liberalization policies initiated by the Government in reducing trade barriers and
providing greater thrust to exports makes it imperative for Accredited Laboratories to be at international level of
competence.
6. What are benefits of accreditation...?
Potential increase in business due to enhanced customer confidence and satisfaction.
Savings in terms of time and money due to reduction or elimination of the need for re-testing of products.
Better control of laboratory operations and feedback to laboratories as to whether they have sound Quality Assurance
System and are technically competent.
Increase of confidence in Testing / Calibration data and personnel performing work.
Customers can search and identify the laboratories accredited by NABL for their specific requirements from the
directory of Accredited Laboratories.
Users of accredited laboratories will enjoy greater access for their products, in both domestic and international
markets, when tested by accredited laboratories.
7. How is NABL accreditation different from ISO 9000 certification...?
ISO 9000 Certification is on Quality System Management only whereas the NABL Accreditation provides formal recognition
of technical competence of the laboratories, thus providing a ready means for customers to find reliable testing and
calibration services in order to meet their demands as well as the Quality system. Accreditation is a higher level activity than
system certification.
Laboratories can be checked and certified for their compliance to international management system standards such as ISO
9000. This involves the auditing of an organizations quality management system. Although this will give you confidence of
the laboratorys quality system, it tells you nothing about its technical competence or its ability to provide reliable and
accurate test data that will be accepted by your customers and trading partners.
Proper technical evaluation requires the use of technical experts who can assess the laboratory against internationally
accepted criteria. These criteria are embraced globally in a document called ISO/IEC 17025. Accreditation bodies may also
apply additional technical requirements for evaluating a laboratory, as per requirements of different technical fields.
Laboratory accreditation against the standard ISO/IEC 17025 does, however also covers the quality management elements
of ISO 9000. So laboratory accreditation, which is based on ISO/IEC 17025 is a measure of both technical competence and
quality management and is the most appropriate process rather than quality ISO-9000 certification.
8. What types of laboratories can seek accreditation...?
The laboratories should be legally identifiable & appropriately registered. They can be a part of a big organization or an
independent entity. NABL can provide accreditation to:
Laboratories undertaking any sort of testing or calibration in the specified fields.
Private or government laboratories.
Small operations to large multi-field laboratories.
Site facilities, temporary field operations and mobile laboratories.
9. Which fields of testing and calibration are covered by NABL...?
NABL Accreditation is currently given in the following fields:
TESTING LABORATORIES CALIBRATION LABORATORIES MEDICAL LABORATORIES
Biological
Chemical
Electrical
Electronics
Fluid-Flow
Mechanical
Non-Destructive
Photometry
Radiological
Thermal
Electro-Technical
Mechanical
Fluid Flow
Thermal & Optical
Radiological
Clinical Biochemistry
Clinical Pathology
Haematology and Immunohaematology
Microbiology and Serology
Histopathology
Cytopathology
Genetics
Nuclear Medicine (in-vitro tests only)
Accreditation to a laboratory is given on the basis of its capability to perform test(s) / calibration(s) and provide accurate
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and reliable results. A laboratory may apply for accreditation from as little as one to as many tests / calibrations provided it
is performing these in accordance with NABL criteria.
Classification of the Testing Laboratories has been done on the basis of basic fields of testing. The laboratories doing inter-
disciplinary testing of products, for eg. Textiles, Plastics, Building materials, Metallurgical products, etc. shall have to apply in
relevant field(s) separately depending upon to which field(s) the test(s) belongs.
10. Which are the other organizations in India providing accreditation services...?
NABL is the sole accreditation body in India that provides third party assessment and has been authorized by Government of
India.
11. Why use an accredited laboratory...?
Laboratory accreditation provides a means of evaluating the competence of laboratories to perform specific types of testing,
measurement ad calibration. It also provides feedback to laboratories as to whether they are performing their work in
accordance with international criteria for technical competence. Manufacturing organizations may also use laboratory
accreditation to enhance the testing of their products by their own in-house laboratories.
Very importantly, accreditation provides formal recognition of competent laboratories, thus providing a ready means for
customers to find reliable testing and calibration services to meet their needs.
12. How would NABL accreditation help a laboratory reach out to the global customers...?
NABL is a signatory to ILAC Arrangements as well as APLAC Mutual Recognition Arrangements (MRA), based on mutual
evaluation and acceptance of other MRA Partner laboratory accreditation systems. Such international arrangements facilitate
acceptance of test / calibration results between countries to which MRA partners represent.
This developing system of international mutual recognition agreements between accreditation bodies has enabled accredited
laboratories to achieve a form of international recognition, and allowed test data accompanying exported goods to be readily
accepted on overseas markets amongst the countries which have already qualified as significant to ILAC Arrangements. This
effectively reduces costs for both the exporters and the importers, as it reduces or eliminates the need for products to be
re-tested in another country.
The information on accreditation bodies that are currently signatories to ILAC & APLAC MRA is located at following links:
http://www.ilac.org/arrangement.htm
http://www.aplac.org/members/signatories_mra.htm

13. Is accreditation a one-time phenomenon...?
NABL accreditation is not a one-time phenomenon. Once the laboratory gets accredited for some specific tests or calibration
parameters, accreditation to a laboratory shall be valid for a period of 2 years and NABL shall conduct periodical
surveillance of the laboratory on annual basis. Laboratory shall apply for renewal of accreditation to NABL at least 6 months
before the expiry of the validity of accreditation.

14. Is it mandatory for laboratories to participate in Proficiency Testing programs...?
Applicant laboratories are required to successfully participate in atleast one Proficiency Testing program provided by NABL
or other reputed institutions before grant of accreditation. Accredited laboratories are required to participate in Proficiency
Testing programs covering all major areas in their scope of accreditation in a span of 4 years. The accredited medical
laboratories are required to participate atleast once in a year, in the Proficiency Testing / External Quality Assurance
Scheme, as appropriate.

15. What is the process for accreditation at NABL?
Stage I
Prepare your laboratory's application for NABL accreditation, giving all desired information and enlisting the test(s) /
calibration(s) along with range and measurement uncertainty for which the laboratory has the competence to perform.
Laboratory can apply either for all or part of their testing / calibration facilities. Formats NABL 151, NABL 152 & NABL
153 are to be used by Testing, Calibration and Medical Laboratories respectively for applying to NABL for accreditation.
Laboratory has to take special care in filling the scope of accreditation for which the laboratory wishes to apply. In
case, the laboratory finds any clause (in part or full) not applicable to the laboratory, it shall furnish the reasons.
Laboratories are required to submit three sets of duly filled in application forms for each field of testing / calibration
along with two sets of Quality Manual and Application Fees.
NABL Secretariat on receipt of application will issue acknowledgement to the laboratory. After scrutiny of application for
it being complete in all respects, a unique Customer Registration Number will be allocated to laboratory for further
processing of application.
NABL Secretariat shall then nominate a Lead Assessor for giving Adequacy Report on the Quality Manual / Application
submitted by the laboratory. A copy of Adequacy Report by Lead Assessor will be provided to Laboratory for taking
necessary corrective action, if any. The laboratory shall submit Corrective Action Report.
After satisfactory corrective action by the laboratory, a Pre-Assessment audit of the laboratory will be organised by NABL.
Laboratories must ensure their preparedness by carrying out its internal audit before Pre-Assessment.
Stage II
NABL Secretariat shall organise the Pre-Assessment audit, which shall normally be carried by Lead Assessor at the
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laboratory sites.
The pre-assessment helps the laboratory to be better prepared for the Final Assessment. It also helps the Lead
Assessor to assess the preparedness of the laboratory to undergo Final Assessment apart from Technical Assessor(s)
and Total Assessment Man-days required vis--vis the scope of accreditation as per application submitted by the
laboratory.
A copy of Pre-Assessment Report will be provided to Laboratory for taking necessary corrective action on the concerns
raised during audit, if any.
The laboratory shall submit Corrective Action Report to NABL Secretariat.
After laboratory confirms the completion of corrective actions, Final Assessment of the laboratory shall be organised by
NABL.
Stage III
NABL Secretariat shall organise the Final Assessment at the laboratory site(s) for its compliance to NABL Criteria and
for that purpose appoint an assessment team.
The Assessment Team shall comprise of a Lead Assessor and other Technical Assessor(s) in the relevant fields
depending upon the scope to be assessed.
Assessors shall raise the Non-Conformance(s), if any, and provide it to the laboratory in prescribed format so that it
gets the opportunity to close as many Non-Conformance(s) as they can before closing meeting of the Assessment.
The Lead Assessor will provide a copy of consolidated report of the assessment to the laboratory and send the original
copy to NABL Secretariat.
Laboratory shall take necessary corrective action on the remaining Non-Conformance(s) / other concerns and shall submit a
report to NABL within a maximum period of 2 months.
Stage IV
After satisfactory corrective action by the laboratory, the Accreditation Committee examines the findings of the
Assessment Team and recommend additional corrective action, if any, by the laboratory.
Accreditation Committee determines whether the recommendations in the assessment report is consistent with NABL
requirements as well as commensurate with the claims made by the laboratory in its application.
Laboratory shall have to take corrective action on any concerns raised by the Accreditation Committee.
Accreditation Committee shall make the appropriate recommendations regarding accreditation of a laboratory to NABL
Secretariat.
Laboratories are free to appeal against the findings of assessment or decision on accreditation by writing to the
Director, NABL.
Whenever possible NABL will depute its own technical personnel to be present at the time of assessment as
Coordinator and NABL Observer. Sometimes, NABL may at its own cost depute a newly trained Technical Assessor as
"Observer" subject to convenience of the laboratory to be accessed.
Stage V
Accreditation to a laboratory shall be valid for a period of 2 years and NABL shall conduct periodical Surveillance of the
laboratory at intervals of one year.
Laboratory shall apply for Renewal of accreditation to it at least 6 months before the expiry of the validity of
accreditation.

16. Who at NABL should a laboratory contact before initiating the process of accreditation...?
Enquiries for accreditation may be addressed to Director NABL or mail at info@nabl-india.org

17. What are the preparations required by a laboratory before applying for accreditation...?
Laboratory management should first decide about getting accreditation for its laboratory from NABL.
It is important for a laboratory to make a definite plan of action for obtaining accreditation and nominate a responsible
person to coordinate all activities related to seeking accreditation. The person nominated should be familiar with
laboratory's existing Quality System. S/he should be formally designated as the Quality Manager.
Procure all relevant NABL documents from NABL Secretariat and get fully acquainted with each of these.
Laboratory needs to ascertain the status of its existing Quality System and Technical Competence with regards to
requirements for NABL Accreditation. Is the system documented and effective or does it need modification. Does it
need to build the Quality System of the laboratory from scratch?
It must be remembered that Quality Manual is a policy document, which has to be supplemented by a set of other
documents like Procedural Manuals, Work Instructions etc. to align the Quality System in accordance with NABL
Criteria. The laboratory must ensure that the procedures described in the Quality Manual and other documents are
being implemented. For preparing Quality Manual or verifying its contents, the laboratory may take help of " Guide for
Preparing Quality Manual" (NABL 160). The laboratory may also get its personnel trained in NABL's training programme
on Laboratory Quality System, Management and Internal Audit.
Relevant requirements for NABL accreditation should be discussed amongst concerned staff of the laboratory. This will
enable them to understand their weaknesses and strengths.
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Quality Manager must conduct an Internal Audit and take corrective actions before applying for accreditation.

18. Is there a publication that can guide me through the accreditation process...?
General Information Brochure NABL 100 is published by NABL to guide you about NABL accreditation and its procedure.

19. What is Mutual Recognition Arrangement (MRA) with international bodies and what are the benefits of
such arrangements for the laboratories accredited by NABL...?
Many countries around the world have a formally recognized organization responsible for the accreditation of their
laboratories. Most of these accreditation bodies are presently following ISO/IEC 17025 as the basis for accrediting their
country's testing and calibration laboratories.
Adoption of international standards has helped countries employ a uniform approach to determine laboratory competence. It
has also encouraged laboratories to adopt internationally accepted testing and measurement practices where possible.
This uniform approach allows accreditation bodies to establish arrangements between themselves through APLAC and EA
peer evaluation by an expert team appointed by APLAC / EA MRA/MLA councils, based on mutual evaluation and acceptance
of each other's laboratory accreditation systems. Such international arrangements, called Mutual Recognition Arrangement,
are crucial in enabling test data to be accepted between countries. In effect, each partner in such an agreement recognizes
the other partner's accredited laboratories as if they themselves had undertaken the accreditation of the other partner's
laboratories.
The international mutual recognition arrangements between accreditation bodies arrived on the basis of peer-evaluation
have enabled accredited laboratories to achieve international recognition, and allowed test data accompanying exported
goods to be readily accepted in overseas markets. This effectively reduces costs for both the exporters and the importers,
as it reduces or eliminates the need for products to be re-tested in another country. ILAC MRA is effective from 31.01.01
Countries without viable accreditation systems can seek to have their laboratories accredited by established accreditation
systems, so that their test data and associated goods can be accepted in foreign markets. These countries can also
endeavour to develop their own accreditation system based on the structure and experience of established systems in other
countries.
NABL is a signatory to ILAC as well as APLAC Mutual Recognition Arrangements (MRA), which is based on mutual evaluation
and acceptance of other MRA Partner laboratory accreditation systems. Such international arrangements facilitate
acceptance of test / calibration results between countries to which MRA partners represent.

20. Does NABL publish periodic newsletters?
NABL publishes Newsletter on quarterly basis. NABL regularly sends the newsletter to all the empanelled assessors and
accredited as well as the applicant laboratories.

21. How can we know of the Proficiency Testing programmes organised by NABL or APLAC ?
All NABL accredited testing and calibration laboratories are required to participate in Proficiency Testing Programmes
conducted by NABL or the nodal organizations appointed by NABL. Accredited and applicant laboratories are required to
approach NABL Co-ordinator for Proficiency Testing programs or the nodal laboratories appointed by NABL whenever a PT
programme for a specific testing / calibration is organized by NABL. For calibration laboratories, NPL, Delhi is the main nodal
laboratory.
Laboratories are also expected to participate (as far as available and practicable) in international Inter- Laboratory
Comparison / Proficiency Programmes conducted by APLAC, EA or equivalent organizations. NABL keeps the accredited
laboratories informed about all such international programmes through NABL newsletter / APLAC newsletter
(www.aplac.org).
It is essential for all its accredited laboratories to participate in International / Regional Proficiency Testing Programmes
including APLAC in a manner so that all major areas of scope of accreditation are covered in a cycle of 4 years. This of
course applies to those special areas where Inter-Laboratory Proficiency Testing Programmes are not available.
All applicant laboratories are required to successfully participate in at least one Inter - Laboratory Proficiency Testing in
accordance with ISO/IEC Guide-43. For this purpose all alternative techniques covered in ISO/IEC Guide-43 will be
acceptable.
For calibration laboratories, measurement audits will be considered to be a complimentary effort to Inter-Laboratory
Proficiency Testing. Technical assessors for calibration laboratories will be provided with artifacts with their characterization
by National Physical Laboratory, New Delhi or any other NMI's who are signatory to BIPM like PTB, NIST etc.

22. What training courses are offered by NABL...?
NABL conducts following training courses regularly:
NABL Assessor Training
5-day residential course designed for experts with technical knowledge and current experience of working in a laboratory to
train them as NABL Technical Assessors for conducting on site assessment of laboratories that perform testing and
calibration.
Laboratory Quality System, Management & Internal Audit Training
4-day course is designed for senior laboratory personnel involved in the management and establishment of laboratory s
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Quality System, and establish / manage an Internal Audit programme for their laboratories as required by NABL Criteria &
International Standard ISO/IEC 17025.

23. How to use NABL symbol...?
All NABL accredited laboratories are expected to use NABL symbol on their letterhead, test / calibration reports and
any other relevant documents. NABL symbol shall be used for the purpose of identifying correctly and unambiguously
the test / calibration services accredited by NABL.
While using the symbol it shall be ensured by the laboratory that design and its manifestations are not distorted, It can
be reproduced in any single color (preferably black) and any size.
It shall be responsibility of the accredited laboratory that the use of symbol does not misrepresent the scope of
accredited testing / calibration services. In case where the accreditation sought and granted do not cover all the
activities of the laboratory's services care should be exercised to restrict the use of symbol only to those accredited
activities. The letterheads and publicity materials, brochures, test / calibration reports of the accredited laboratory
bearing the NABL symbol shall cover only the test results under accredited category. For non-accredited category the
laboratory shall use a letterhead without NABL symbol or specially identify those tests/ measurements which are not
covered by accreditation..
Accredited laboratories shall not authorize the use of symbol for tests / calibration services sub-contracted to other
laboratories, which are not accredited by NABL.
In case of complaints in this regard from users and other laboratories, NABL shall get the same examined by a
committee and take appropriate action.

24. How does using an accredited laboratory benefit Government and Regulators?
Government bodies and Regulators are constantly called upon to make decisions related to:
Protecting health and welfare of consumers and the public at large.
Protecting the environment.
Developing new regulations and requirements.
Measuring compliance with regulatory and legal requirements.
Allocating resources, both technical & financial.
Government bodies and regulators must have confidence in the data generated by laboratories in order to make these
decisions. Using an accredited laboratory can help establish and assure this confidence.
If a laboratory is accredited, it means that the laboratory has achieved a prescribed level of technical competence to
perform specific types of testing, measurement and calibration activities. The result is assurance that the laboratory is
capable of producing data that are accurate, traceable and reproducible critical components in governmental decision-
making.
Use of accredited laboratory benefits government and regulators by:
Increasing confidence in data that are used to establish baselines for key analysis and decisions.
Reducing uncertainties associated with decisions that effect the protection of human health and the environment.
Increasing public confidence, because accreditation is recognizable mark of approval.
Eliminating redundant reviews and improving the efficiency of the assessment process, which may reduce costs.

25. How do I know a laboratory is accredited by NABL?
Accredited laboratories are required to include NABL symbol on their test or calibration reports. Indicating their
accreditation. You should check with the laboratory as to what specific tests or calibrations they are accredited for, and for
what ranges or uncertainties. You should request a list of test and / or calibration for which the laboratory is accredited. This
is specified in a laboratorys Scope of Accreditation issued by NABL along with Accreditation Certificate.

26. Why is a laboratorys technical competence so critical to you as a manufacturer, supplier, exporter or
customer?
Minimum risk.
Avoid expensive re-testing.
Enhance your customers confidence.
Reduce costs and improve acceptance of your goods overseas.

27. How does NABL determine the number of assessors that will be assigned to conduct laboratorys
assessment?
The number of assessors that will be assigned to conduct laboratorys assessment will depend upon applied / accredited
scope of accreditation in various field(s) of testing and / or calibration. To conduct an assessment NABL sends sufficient
number of Technical Assessors accompanied by Lead Assessor so as to cover all the tests, types of tests or calibrations in
laboratorys scope of accreditation.
Other factors that are taken into consideration include the size of the facility and the level of measurements being made
(especially in calibration).
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28. What is peer evaluation?
The peer evaluation is the internationally accepted mechanism used to formally evaluate and recognize laboratory
accreditation bodies.
To obtain international recognition, NABL has had to demonstrate competency & credibility through the peer evaluation
process.

29. How long does it take for a laboratory to obtain NABL accreditation?
The key factor in determining the time will take is the laboratorys readiness. Laboratories that have taken the time to
prepare well for the on-site assessment and can respond quickly to assessment deficiencies can complete the process in a
timely manner.
NABL has all necessary resources, including staff and assessors, to accredit a well-prepared laboratory in a reasonable time
of 5 to 6 months. Some laboratories will be able to do this faster, and some will never complete the process.

30. What is the Scope of Accreditation?
The list of specific tests, types of tests or calibrations for which a laboratory is found competent is listed in scope of
accreditation along with details like test methods, ranges, uncertainties etc. The final content of the scope is recommended
by the assessors and approved by NABL. It is very important to note that scope dont always include all the laboratorys
capabilities. This is due either to the laboratorys request to limit the scope, or because the assessors have not been able to
affirm the laboratorys competency in all areas for which the laboratory was seeking accreditation. Capabilities that are not
listed on the scope of accreditation are not covered by the laboratorys NABL accreditation.

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