Auto QoS

2006 Cisco Systems, Inc. All rights reserved.
1
AutoQoS Customer
Presentation, 1/03
Cisco AutoQoS:
A New Paradigm for
Automating the Delivery
of
Network Quality of
Service
Michael Lin
Product Manager QoS
2006 Cisco Systems, Inc. All rights reserved. 2
AutoQoS Customer
Presentation, 1/03
A New Paradigm for Automating the
Delivery of Network Quality of Service
Simpler, Cheaper, & Faster QoS Deployments
Reduces operator errors
Up to 3 times cheaper & faster
Cisco AutoQoS initial focus: QoS for Voice over IP
IP Telephony is here!
IP Telephony requires QoS
QoS deployment can be challenging
Cisco AutoQoS makes VoIP deployments simpler, cheaper, and
faster
Cisco AutoQoS retains 100% customer control over
configuration
AutoQoS Customer
Presentation, 1/03
Agenda
Quality of Service Why should you care?
Introducing Cisco AutoQoS
Cisco AutoQoS Phase 1 - The Details
Summary
AutoQoS Customer
Presentation, 1/03
ERP
Supply chain mgmt
E-commerce
Internet banking
Customer service center
Electronic funds transfer
Messaging
Survey of 250 Fortune 1000 companies
$13,000
$11,000
$10,000
$7,000
$3,700
$3,500
$1,000
Source: Forrester Research Inc
Reliability Goal: Eliminate Network Failure Points
Application Cost of Downtime per Minute
It Begins and Ends with Applications
AutoQoS Customer
Presentation, 1/03
RELIABILITY = PERFORMANCE AVAILABILITY +
Cisco
Globally
Resilient IP
Cisco
Quality of
Service
(QoS)
SECURITY +
Cisco
Integrated
Security
How Do We Make the Network Reliable?
(CxO & Network Manager Perspective)
AutoQoS Customer
Presentation, 1/03
The User Perspective
The network capability to provide
the desired application performance
Its all about the applications and
their users
Voice, Video, and Data!
The User Perspective
The network capability to provide
the desired application performance
Its all about the applications and
their users
Voice, Video, and Data!
What is QoS?
Basic Perspectives
The Network Manager Perspective
Bandwidth, delay, jitter, and
packet loss are policy variables
to achieve the desired
application performance
AutoQoS Customer
Presentation, 1/03
What is QoS?
Business Relevance
Cisco QoS empowers the
network manager to set
Proactive Policies in delivering
the desired application
performance
Increased User Satisfaction
Increased Productivity
AutoQoS Customer
Presentation, 1/03
Adding bandwidth is NOT free!
A Real Example: Hotelier with 2000 locations in the U.S.
Going from 128Kbps to 256Kbps for application performance =
$256 extra per site/month =
$512K/month for 2000 sites =
$6.1M/year in additional cost!
QoS provided required network performance for the hotel
reservation application, saving the customer recurring OPEX!
All bandwidth is not created equally
Dependent on location, SLA, and Service
Need to prioritize bandwidth utilization on the network
There are speed mismatches, leading to congestion (transient or
persistent), in every network
Insurance policy for business critical applications
Why Not Just Add Bandwidth For
Performance?
AutoQoS Customer
Presentation, 1/03
Designing
Learning
Configuring
Monitoring & Reporting
The QoS Challenge:
Reduce the Cost & Time to Deploy QoS
Manual QoS
Deployment
Cisco AutoQoS Target:
Cheaper & Faster!
Time
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AutoQoS Customer
Presentation, 1/03
Agenda
Summary
AutoQoS Customer
Presentation, 1/03
What does Cisco AutoQoS Do For
Customers?
Automation makes it simpler to
Get a quick start on QoS deployment
Deploy QoS in the most common business scenarios
Reduce operator and configuration errors
Gain visibility into network & application performance
Simpler implies fast and cheaper
Example Scenario: I need to add VoIP to my network
Where do I begin for QoS on the network?
What should I monitor and report on?
Cisco AutoQoS drastically reduces learning, designing and
configuration
Uses intelligence to automate
AutoQoS Customer
Presentation, 1/03
1. Application Classification
Example: automatically discovering applications
and providing appropriate QoS treatment
2. Policy Generation
Example: auto-generation of initial and
ongoing QoS policies
3. Configuration
Example: providing high level business
knobs, and multi-device / domain
automation for QoS
4. Monitoring & Reporting
Example: generating intelligent, automatic
alerts and summary reports
5. Consistency
Example: enabling automatic, seamless
interoperability among all QoS features and
parameters across a network topology LAN, MAN,
and WAN
Cisco AutoQoS Automating the Key
Elements of QoS Deployment
AutoQoS Customer
Presentation, 1/03
0
200
400
600
800
1000
1200
50 150 300 650 1100
Customer Si tes
$
,
0
0
0
0
10
20
30
40
50
W
e
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k
s
Deployment Cost with AutoQoS Deployment Cost without AutoQoS
Deployment Time with AutoQoS Deployment Time without AutoQoS
The Proof is in the Savings with
Cisco AutoQoS!
Up to 3 Times Cheaper & Faster QoS Deployments!
Faster QoS deployments allow customers to realize
VoIP opportunities more quickly!
AutoQoS Customer
Presentation, 1/03
Software
Application
40%
Software
Application
40%
Operational
Errors
40%
Operational
Errors
40%
Network
20%
Network
20%
Platform Problems
The network
Operating system or hardware
Change management
Application bugs (ie: DNS)
Misconfiguration
Source: Gartner Group, CNET News.com Jan 26, 2001
Not to Forget.
Human Error is the Most Significant Contributor to Downtime
Process
consistency
AutoQoS reduces
potential for
operator error
AutoQoS reduces
potential for
operator error
AutoQoS Customer
Presentation, 1/03
Fewer knobs, and Fewer
low-level knobs to tune!
Simpler, Cheaper, and Faster
QoS Automation Reduces Operator Error!
RELIABILITY = PERFORMANCE AVAILABILITY +
Cisco
Globally
Resilient IP
Cisco
Quality of
Service
(QoS)
SECURITY +
Cisco
Integrated
Security
AutoQoS Customer
Presentation, 1/03
Cisco AutoQoS The Vision
Evolve the network to an intelligent
entity that tunes itself for QoS
Provide high-level business knobs
Customer retains ultimate control
AutoQoS Customer
Presentation, 1/03
Time
Cisco AutoQoS
VoIP (Phase 1)
Cisco AutoQoS
VoIP (Phase 1)
Dynamic Policy
Recommendations
Business Policy
Specification
Active Auto-Monitoring
(Phase3)
Dynamic Policy
Recommendations
Business Policy
Specification
Active Auto-Monitoring
(Phase3)
F
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Cisco AutoQoS
Voice, Video & Data
Intelligent Alerts
(Phase 2)
Cisco AutoQoS
Voice, Video & Data
Intelligent Alerts
(Phase 2)
Cisco
Modular QoS CLI
(MQC)
The Foundation for
Cisco AutoQoS
(The Cisco
Language for QoS)
Cisco
Modular QoS CLI
(MQC)
The Foundation for
Cisco AutoQoS
(The Cisco
Language for QoS)
The Future of Cisco AutoQoS
2000 Today 2003 Future
AutoQoS Customer
Presentation, 1/03
Agenda
Summary
AutoQoS Customer
Presentation, 1/03
Cisco AutoQoS Phase1
Automatic QoS for VoIP Traffic (AutoQoS VoIP)
interface Multilink1
ip address 10.1.61.1 255.255.255.0
ip tcp header-compression iphc-format
load-interval 30
service-policy output QoS-Policy
ppp multilink
ppp multilink fragment-delay 10
ppp multilink interleave
interface Serial0
bandwidth 256
Ip address 10.1.61.1
255.255.255.0
auto qos voip
Configures Each
Switch or Router
LAN & WAN - Routers & Switches
One single command enables
Cisco QoS for VoIP on a given
port/interface/PVC!
AutoQoS Customer
Presentation, 1/03
Cisco AutoQoS VoIP
Feature Availability
Platform Software Availability
Cisco Catalyst 2950
and 3550 Switches
Cisco IOS Software
Release 12.1(12c)EA1
Today!
Cisco Catalyst 6500
Series Switches
Cisco Catalyst OS
7.5.1
Today!
Cisco 2600, 2600-XM, 3600,
3700, 7200 Series Routers
Cisco IOS Software
Release 12.2(15)T
Q2 CY03
Cisco Catalyst 4500
Series Switches
Cisco IOS Software
Release 12.1(19)E
Q3 CY03
AutoQoS Customer
Presentation, 1/03
interface Multilink1
ip address 10.1.61.1 255.255.255.0
ip tcp header-compression iphc-format
load-interval 30
service-policy output QoS-Policy
ppp multilink
ppp multilink fragment-delay 10
ppp multilink interleave
interface Serial0
bandwidth 256
Ip address 10.1.61.1
255.255.255.0
auto qos voip
QoS Policy Manager (QPM)
Centralized, web-based tool
to manage network-wide QoS
for multiple devices
Cisco IOS and CatOS
Using Cisco AutoQoS VoIP &
CiscoWorks QPM
Configures Each
Switch or Router
AutoQoS Customer
Presentation, 1/03
Application Classification
Cisco AutoQoS identifies VoIP bearer and control
traffic
Policy Generation
Cisco AutoQoS evaluates the network environment
and generates initial policy on a given Port, Interface,
or PVC
Agile QoS Deployment for VoIP Using Cisco
AutoQoS-VoIP and CiscoWorks QPM
Configuration
Cisco AutoQoS provides a single command to enable QoS on each
interface/PVC
QPM provides centralized network-wide configuration, management
and monitoring
Traps issued on VoIP packet drops
QPM uses data received from network devices to generate QoS
reports
Consistency
Cisco AutoQoS is fully inter-operable between LAN & WAN devices
AutoQoS Customer
Presentation, 1/03
Cisco AutoQoS Benefits
Router Platforms
User can meet the voice QoS requirements
without extensive knowledge about:
Underlying technologies (ie: PPP, FR, ATM)
Service policies
Link efficiency mechanisms
AutoQoS lends itself to tuning of all
generated parameters & configurations
Cisco 2600, 2600-XM, 3600, 3700, and 7200
Series Routers
AutoQoS Customer
Presentation, 1/03
Supported on serial (PPP & HDLC), ATM PVCs, FR DLCIs and
FR/ATM links
Only on point-to-point sub-interfaces for FR and low speed ATM PVCs
Policies are specific to underlying transport layer protocol
Automatically identifies H.323, MGCP, and Skinny Signaling
Protocols
Command Line Interface
Automation with Cisco AutoQoS
Router Platforms
auto qos voip [trust] Untrusted Mode by default
auto qos voip [fr-atm] Enabled on FR DLCI for FR/ATM Interworking
AutoQoS Customer
Presentation, 1/03
Classification
Trust: relies on DSCP markings from wwitches (DSCP EF &
AF31)
Un trust: nBAR RTP Payload Type Classification & Access
Lists
Provisioning
LLQ protects voice bearer and voice signaling traffic
WFQ shares bandwidth fairly in the Best Effort Data class
Policy Generation
Enables high- (>768Kbps) and low- (<=768Kbps) speed QoS
Monitoring
SNMP monitoring events are reported if the SNMP server is
enabled
Thresholds activated in RMON alarm table to monitor LLQ
drops
Router Platforms (Cont)
AutoQoS Customer
Presentation, 1/03
RMON event configured
generated by AutoQoS
Monitoring Drops in LLQ
Thresholds are activated in RMON alarm
table to monitor drops in Voice Class
Default drop threshold is 1bps
Rmon event 33333 log trap AutoQoS description AutoQoS
SNMP traps for Voice Drops owner AutoQoS
Rmon alarm 33350 cbQoSCMDDropBitRate.2881.2991 30
Absolute rising-threshold 1 33333 falling-threshold 0
Owner AutoQoS
With AutoQoS
Router Platforms (Cont)
Frame
Relay
AutoQoS Customer
Presentation, 1/03
Functionality Benefits
Auto-determination of
Wide-Area Network (WAN)
Settings
Automatic determination of WAN settings for fragmentation and interleaving,
compression, encapsulation, and Frame Relay-ATM interworking. Eliminates the
need to understand QoS theory and design practices in common deployment
scenarios.
Initial Policy Generation
Initial Policy Generation provides users an advanced starting point for VoIP
deployments. This reduces the time needed to establish an initial feasible QoS policy
solution that includes providing QoS to VoIP bearer traffic, signaling traffic, and best-
effort data.
Traps & Reporting
Syslog & SNMP traps provide visibility into the Classes of Service deployed,
and notification of abnormal events such as VoIP packet drops.
Intelligent Classification of
Network Traffic
Using Cisco Network Based Application Recognition (nBAR) for deep and
stateful packet inspection, this feature can identify VoIP bearer and control
traffic. Simplifies QoS configurations by reducing and in some cases eliminating
the need for Access Control Lists (ACLs).
Functionality & Benefits WAN
AutoQoS Customer
Presentation, 1/03
User can meet the voice QoS requirements
without extensive knowledge about:
Trust boundary
CoS to DSCP mappings
Weighted Round Robin (WRR) & Priority Queue (PQ)
scheduling parameters
Generated parameters and configurations are
user tunable
Cisco AutoQoS Benefits
Switch Platforms
Cisco Catalyst 6500, 4500, 3550, and 2950EI
Switches
AutoQoS Customer
Presentation, 1/03
Single command at the interface level configures
interface and global QoS
Support for Cisco IP Phone & Cisco Soft Phone
Support for Cisco Soft Phone currently exists only on the Cat6500
Trust Boundary is disabled when IP Phone is moved / relocated
Buffer Allocation & Egress Queuing dependent on interface type
(GE/FE)
Supported on Static, dynamic-access, voice VLAN
access, and trunk ports
CDP must be enabled for AutoQoS to function properly
Cisco Catalyst 2950 EI supports WRR, Strict Priority
Scheduling, and Strict Priority Queuing
Switch Platforms
AutoQoS Customer
Presentation, 1/03
Cisco Catalyst 6500 Switch
Single Command: set port macro <mod/port> [ciscosoftphone |
ciscoipphone]
Global: set qos autoqos
Interface: set port qos autoqos <mod/port> voip
[ciscosoftphone | ciscoipphone]
Trust Boundary: Set port qos autoqos <mod/port> trust
[cos|dscp]
Cisco Catalyst 3550 and 2950EI Switches
auto qos voip trust QoS Labels in ingress packets are trusted
auto qos voip Cisco-phone Extends trust boundary if IP Phone
detected
Cisco Catalyst 4500 Switch
Similar to Cat 3550/2950
Switch Platforms (Cont.)
Command Line Interface
AutoQoS Customer
Presentation, 1/03
Functionality Benefits
Simplified
Configuration
In one command, Cisco AutoQoS configures the port to prioritize voice traffic without
affecting other network traffic.
Includes the flexibility to tune Cisco AutoQoS settings for unique network requirements.
Automated and
Secure
Automatically detects Cisco IP Phones and enables Cisco AutoQoS settings
(Catalyst 2950 & 3550).
Prevents malicious activity by disabling QoS settings when a Cisco IP phone is
relocated/moved.
Optimal VoIP
Performance
Leverages decades of networking experience, extensive lab performance testing,
and input from a broad base of customer AVVID installations to determine the
optimal QoS configuration for typical VoIP deployments.
Uses all advanced QoS capabilities of the Cisco Catalyst switches.
End-to-End
Interoperability
Designed to work in harmony with the Cisco AutoQoS settings on all other Cisco
switches and routers, ensuring consistent end-to-end quality of service.
Functionality & Benefits LAN
AutoQoS Customer
Presentation, 1/03
Cisco AutoQoS - VoIP Framework
DiffServ Functions Automated
Fine tuning of AutoQoS generated parameters by user, if desired
DiffServ Function
Cisco IOS / CatOS QoS
Feature
Behavior
Classification
NBAR
DSCP, Port
Classification of VoIP based on packet attributes or
port trust
Marking Class-based marking
Set L3 / L2 attributes to categorize packets into a
class
Congestion
Management
Percentage-based LLQ, WRR
Provide EF treatment to voice & BE treatment to
data
Shaping Class-based shaping or FRTS
Shape to CIR to prevent burst & smooth Traffic to
Configured Rate
Link Efficiency
Mechanism
Header compression Reduce the VoIP bandwidth requirement
Link Efficiency
Mechanism
Link Fragmentation & Interleaving Reduce jitter experienced by voice packets
AutoQoS Customer
Presentation, 1/03
Enable trust boundary (phone, access, uplink/downlink)
Enable Priority Queuing where required
Modify queue admission criteria where required
Configure CoS to DSCP and IP Prec to DSCP maps where required
Server Farm
Server Farm
Core
Layer 3 Switched
Backbone
Layer 3 Switch
Layer 2 Switch
Building Building Building
Access
Distribution
VoIP Intelligence in the LAN
AutoQoS Customer
Presentation, 1/03
VoIP Intelligence in the WAN
125 Remote Sites
WAN
Build MQC-based policies for VoIP
Intelligent Classification (Trust / Untrust)
High- and low-speed QoS policies
Automatically enable QoS features specific to transport
(FR, ATM, PPP, FR-to-ATM)
Enable Traffic Shaping where required
Enable LFI (FRF.12, MLP) where required
Enable CRTP
Monitoring and SNMP Alerts
AutoQoS Customer
Presentation, 1/03
QoS Deployment for VoIP
Class-Based QoS MIB (CBQoSMIB)
ftp://ftp.cisco.com/pub/mibs/v2/CISCO-CLASS-BASED-QOS-MIB.my
Provides read access to configuration and statistical information
for MQC based QoS Policies
Provides MQC configuration information and application statistics
Provides CBQoS statistics on a per-policy/per-interface or PVC
basis
Monitor pre- and post-policy bit rates on a device
SNMP
Interface 1
Outbound Policy
CBQoSMIB
Provide CBQoS Statistics &
Configuration Information Per policy
Interface 3
Inbound
Policy
Interface 2
Inbound
Policy
AutoQoS Customer
Presentation, 1/03
Bronze
Bronze
Silver
Silver
Gold
Gold
QoS Deployment for VoIP - Monitoring
and Reporting with CBQoSMIB & QPM 3.0
CMPrePolicyPkt
CMPrePolicyByte CMPostPolicyPkt CMDropPkt
CMDropByte
CMNoBufDropPkt
Drop=Pre- Post
After QOS Policies have been applied Before QOS
Bronze
Bronze
Silver
Silver
Gold
Gold
Bronze
Bronze
Silver
Silver
AutoQoS Customer
Presentation, 1/03
QoS Deployment for VoIP
An example using QPM 3.0
AutoQoS Customer
Presentation, 1/03
Agenda
Summary
AutoQoS Customer
Presentation, 1/03
Voice Video Data
Understanding the Complete
Cisco QoS Picture
Cisco IOS Software or Cisco Catalyst OS
Cisco QoS Features
Cisco AutoQoS
Cisco Router or Switch
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AutoQoS Customer
Presentation, 1/03
The Cisco Advantage Most Comprehensive
QoS Functionality Available
First to ship QoS Automation
First to ship Advanced Differentiated Services Toolkit in 2000
Comprehensive QoS language framework via MQC
First to ship Intelligent Application Level classification (Cisco
Network Based Application Recognition - NBAR)
Complete QoS monitoring & reporting support with Cisco Works
QPM 3.0
Broadest platform support (switch & router space) for QoS
Full interoperability across the LAN & WAN DiffServ nodes
Only vendor to ship a Complete End Only vendor to ship a Complete End- -to to- -End Differentiated Services solution End Differentiated Services solution
AutoQoS Customer
Presentation, 1/03
A New Paradigm for QoS
Simpler, Cheaper, Faster QoS Deployments
AutoQoS Customer
Presentation, 1/03
References
Cisco QoS Home Page
http://www.cisco.com/go/qos
Cisco QPM 3.0
http://www.cisco.com/en/US/products/sw/c
scowork/ps2064
AutoQoS Customer
Presentation, 1/03
QoS Element
Cisco AutoQoS
/ QoS Toolkit
Generic Router
Vendors
Generic Switch
Vendors
Appliance Vendors
Policy Generation
(Comprehensive Toolkit)
Consistency (Common User
Language)
Application
Classification
Easy Configuration
Total Cost of Solution
$ $$ $$$ $$
Outdated Lagging Behind Leading Edge
Total Cisco QoS Picture
Comprehensive Functionality for Cost Savings
44 44 44 2002, Cisco Systems, Inc. All rights reserved.
AutoQoS Customer
Presentation, 1/03

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