On-the-job training and Off-the-job training methods:
On-the-job training (OJT)
Having a person learn a job by actually doing the job. OJT methods: Job instruction training Job Rotation Apprenticeship Coaching or understudy Mentoring Internship Special assignments Advantages Inexpensive Immediate eedbac! "o special space or e#uipment Minimi$e transer problems%practice &hat &ill be doing 'arn%produce &hile learning Relevant reinorcements (earning environment same as &or!ing environment Disadvantages )ie up expensive e#uipment *aste may be high Customer problems +)rainer, may not be s!illed -ressure o job demands Off-the-job Methods: (ecture .ideo conerence .estibule )raining Case Study Role -laying /ehavior Modeling Simulation Sel0study -rogrammed (earning Audiovisual Methods%Computer0based Methods Advantages .ariety o training techni#ues (earning climate 'conomy 1 number o trainees 2on3t tie up expensive e#uipment%&aste Disadvantages Increased costs 1 e#uipment%space )ranser issues 4 Explanation of on-the job methods: Job instr!"tion training (J#T) (isting each job3s basic tas!s5 along &ith !ey points5 in order to provide step0by0 step training or employees. Job Instruction )raining6 Job instruction training is received directly on the job5 and so it is oten called +on0the0job, training. It is used primarily to teach &or!ers ho& to do their current jobs. A trainer5 supervisor5 or co&or!er serves as the instructor. Apprenti"eship training A structured process by &hich people become s!illed &or!ers through a combination o classroom instruction and on0the0job training. Apprenticeship Training: Apprenticeship programs5 in &hich employees learn by &or!ing &ith those already s!illed in their jobs. Job $otation: Job rotation involves moving employees to various positions in the organi$ation to expand their s!ills5 !no&ledge and abilities. It is lateral transers allo& employees to &or! at dierent jobs. -rovide good exposure to a variety o tas!s. Job rotation means moving a trainee rom department to department to broaden his or her experience and identiy strong and &ea! points. %nderst!d& Assignments: *or!ing &ith coach5 or mentor provides support and encouragement rom an experienced &or!er. In trade industry5 this may also be an apprenticeship. 'oa"hing(%nderst!d& approa"h: )he trainee &or!s directly &ith a senior manager or &ith the person he or she is to replace7 the latter is responsible or the trainee3s coaching. A"tion learning: Management trainees are allo&ed to &or! ull0time analy$ing and solving problems in other departments. Off-the-job Methods:( Off-the-Job Management Training and Development Te"hni)!es: (ecture .ideo conerence .estibule )raining Case Study Role -laying /ehavior Modeling Simulation Sel0study -rogrammed (earning Audiovisual Methods%Computer0based Methods *e"t!re: An eective lecture &ill8 9ain learners attention and maintain it Maximi$e learner interest Involve learner Reinorce material Meet lesson objectives and goals : Effe"tive le"t!res ;se signals to help listeners ollo& your ideas. 2on3t start out on the &rong oot. <eep your conclusions short. /e alert to your audience. Maintain eye contact &ith the trainees. Ma!e sure everyone in the room can hear. Control your hands. )al! rom notes rather than rom a script. /rea! a long tal! into a series o ive0minute tal!s. *e can say that lectures convey speciic technical5 interpersonal or problem0solving s!ills. +estib!le training: .estibule training is the practice o giving s!ills training to individuals ater they are hired but beore they are assigned to speciic jobs. .estibule training is not &idely used because it oten ocuses on s!ills that irms expect &or!ers to have &hen they are hired. ,im!lations: (earning a job by actually perorming the &or! =or its simulation>. Simulations include case studies or analyses5 experiential exercises5 group interaction5 decision games and role plays and are intended to improve decision0ma!ing. It is an artiicial environment that attempts to closely mirror an actual condition. A!diovis!al-based training )o illustrate ollo&ing a se#uence over time. )o expose trainees to events not easily demonstrable in live lectures. )o meet the need or organi$ation&ide training and it is too costly to move the trainers rom place to place. Distan"e and #nternet--ased Training )eletraining A trainer in a central location teaches groups o employees at remote locations via ). hoo!ups. .ideoconerencing Interactively training employees &ho are geographically separated rom each other ?or rom the trainer?via a combination o audio and visual e#uipment. )raining via the Internet ;sing the Internet or proprietary internal intranets to acilitate computer0based 'ase st!d& method Managers are presented &ith a description o an organi$ational problem to diagnose and solve. Management game )eams o managers compete by ma!ing computeri$ed decisions regarding realistic but simulated situations. O!tside seminars @ Many companies and universities oer *eb0based and traditional management development seminars and conerences. $ole pla&ing Creating a realistic situation in &hich trainees assume the roles o persons in that situation. -ehavior modeling Modeling6 sho&ing trainees the right =or +model,> &ay o doing something. Role playing6 having trainees practice that &ay Social reinorcement6 giving eedbac! on the trainees3 perormance. )ranser o learning6 'ncouraging trainees apply their s!ills on the job. 'orporate !niversities -rovides a means or conveniently coordinating all the company3s training eorts and delivering *eb0based modules that cover topics rom strategic management to mentoring. #n-ho!se development "enters A company0based method or exposing prospective managers to realistic exercises to develop improved management s!ills. Exe"!tive "oa"hes An outside consultant &ho #uestions the executive3s boss5 peers5 subordinates5 and =sometimes> amily in order to identiy the executive3s strengths and &ea!nesses. Counsels the executive so he or she can capitali$e on those strengths and overcome the &ea!nesses. A