THE WORK EXPERIENCE OF A PROFESSIONAL COUNSELOR AND HIS STRUGGLES AGAINST DISCRIMINATION AND POOR DELIVERY OF SERVICES FROM A SICK ADMINISTRATION IN A SICK HOSPITAL
By: Jose Centeno, MSHS
THE WORK EXPERIENCE OF A PROFESSIONAL COUNSELOR AND HIS STRUGGLES AGAINST DISCRIMINATION AND POOR DELIVERY OF SERVICES FROM A SICK ADMINISTRATION IN A SICK HOSPITAL
By: Jose Centeno, MSHS
THE WORK EXPERIENCE OF A PROFESSIONAL COUNSELOR AND HIS STRUGGLES AGAINST DISCRIMINATION AND POOR DELIVERY OF SERVICES FROM A SICK ADMINISTRATION IN A SICK HOSPITAL
By: Jose Centeno, MSHS
COUNSELOR AGAINST DISCRIMINATION AND POOR DELIVERY OF SERVICES FROM A SICK ADMINISTRATION IN A SICK HOSPITAL By: Jose Centeno, MSHS A BOOK RECOMMENDED TO COUNSELORS, SOC !ORKERS, HOSPITAL ADMINISTRATORS OR SUPERVISORS AND ALL !HO !ORK IN THE ADDICTION REHABILITATION FIELD CITY"STATE AND FEDERAL GOVERMENTS"FUNDING SOURCES AND POLICY MAKERS ALL HAS A STAKE IN BECAUSE THIS IS A MATTER OF NATIONAL INTEREST### PREAMBLE Based on the fact that Alcohol and Drug Addiction Counseling is a very stressful job by its own nature, mostly due to the facts and issues that the addict brings to the Counselor in the counseling session, therefore I strongly believe that the Counselor does not need unnecessary additional stress from bullying administrators or supervisors !n the contrary, a good Administrator or "upervisor shall help in the reduction of the stress with good supervision and support to help with difficult cases to avoid the burnout or resignation of counselors# this done in a professional manner, with respect But because most of the time I did not receive that professionalism and respect from administrators and supervisors during my $% years wor&ing as a Counselor, plus as a way to warn and prevent those interested or new in the field from fall into apathy or do displacement on the patient or client when they get stress from the bullying administrators or supervisors, it is that I decided to share with you my e'perience as a Counselor at my last job at ()* "IC+ )!",I(A- But if you do not have the s&ills to handle the stress without doing displacement on the patient or client, then you should start loo&ing for a job in another field After my e'periences, I am totally convinced that not everybody can be an Addiction Counselor but the same is true for Administrators and "upervisors in the field A person can be in the title because was referred by a politician, family or person.s/ in the chain of higher administration but most of these $%nnot &e'(o') %s e*&e$te+# (hose are the wor&ers that will feel fragile and threatened, they will not defend the client or patient, themselves, nor the profession when upper paychec& collectors who are in a top position start giving them blind orders that they do &now that sometimes are unprofessional, unethical, illegal or conducive to fraud But because of the way and manner they got the title .most of the times do not meet the 0ualifications/ they are inhibited from 0uestioning the bad orders given to them and then they e'pect that the Counselor regardless of the illegality comply with the order because it was given by higher administration It is very rare that a Counselor who has wor&ed or is wor&ing in a big organi1ation or hospital with many chains of commands hasn2t gone through this I highly recommend that when the orders are unethical, unprofessional, illegal or conducive to fraud, yo, -%.e to t%/e % st%n+ %s % P'o(ess0on%1 Counselor .or "upervisor, Administrator/ and be willing and able to address the situation, confront them, refuse to comply with the wrong doing being as&ed3 (o do this you have to become a ris& ta&er to deal with the retaliation or you may choose to go along with the bad orders given and become a robot Counselor, an accomplice in the wrong doing3 (o give you a real e'ample4 (here is a patient that is not attending, telephone calls were made, letters were sent, but the patient refused to attend or did not respond, the Counselor submit the case for closing but the Administrator of the clinic refused to close it because senses are low (he Counselor was being forced or coerced to &eep phantom cases open 5hat would you do6 7ou s-%11 'e(,se# (his is what my 8entor, Dr "utton, taught me4 (hey threw me out 2,t I to1+ t-e) t-e t',t-#3 (o some .not to all/ paychec& collectors of ()* "IC+ )!",I(A- is more important 0uantity than 0uality and to loo& good to the eyes of higher administration and to the "urveyor .to whom counselors were forbidden to tal& unless approached by him or her, and prior to the date of the survey t-ey s&ent )%ny -o,'s te%$-0n4 t-e $o,nse1o's 5-%t t-e S,'.eyo' )%y %s/ %n+ 5-%t o' -o5 to %ns5e'#6 In most programs the "anitation Crew .the group of supervisors and administrators/ in charge of the revision, correction or elimination of anything written in the patient files that 7)%y not 1oo/ 4oo+ to t-e S,'.eyo'3, this done most of the times 50t-o,t t-e &'esen$e %n+ %&&'o.%1 o( t-e &e'son o' Co,nse1o' 5-o +o$,)ente+ 5-%t -%+ t'%ns&0'e+ 0n t-e sess0on# THAT IS FALSIFICATION OF PATIENTS8 RECORDS###999 Do not &%'t0$0&%te 0n 0t# .5henever I was as&ed for it I refused3/ 999I'on0$%11y t-0s 0s t-e $-%'4e t-ey ,se+ to (0'e )e 5-en I 'e(,se+ to sto& s04n0n4 )y n%)e 50t- t-e 0n0t0%1s o( % ne5 t0t1e t-%t 5%s 40.en to )e 2y t-e)se1.es %n+ I -%+ s04ne+ %n+ %$$e&te+ 0t, %n+ t-%t t-ey 7,se 0t 0nte'$-%n4e%21e 50t- t-e A++0$t0on Co,nse1o' t0t1e3: HCPPA :He%1t- C%'e P'o4'%) P1%nne' An%1yst6 T-e &'o21e) 4ot 5o'se 5-en )%ny )ont-s 1%te' I $1%0)e+ 'et'o%$t0.e1y t-e s%1%'y o( t-e ne5 40.en t0t1e %n+ t-ey 'e(,se+ It 5%s t-en 5-en t-ey 5%nte+ )e to 740.e 2%$/ t-e t0t1e %n+ sto& s04n0n4 50t- 0t 2e$%,se 0t 5%s % )0st%/e ('o) A+)0n0st'%t0on3 :He'e 5%s )y Un0on8s 'es&onse: 7A+)0n0st'%t0on $%n +o 5-%te.e' t-ey 5%nt36 It is a fact that most of the patients or clients that go to a hospital or program see&ing treatment, e'hibit or carry with them some psychiatric disturbances and symptoms in addition to their addictive disorder (his could be pic&ed up by a well trained Counselor who then I suggest that )e or "he should get oriented by the Diagnostic "tatistic 8anual and it could serve not only as part of the diagnosis but as a foundation for treatment But of course, this is assuming that the program is aimed to meet the needs of the patient, client or customer as opposed to use them %n+ t-e Co,nse1o' to meet the needs of the program or the ,aychec& Collectors It is also very important to 'e$o4n0;e t-e n%t,'e o( t-e <o2, t-e (0e1+ 5-e'e yo, %'e 5o'/0n4 0n, to be able to understand that on numerous occasions t-e &%t0ents8 +0st,'2%n$es %n+ sy)&to)s not on1y %'e $on(,s0n4 %n+ 0)&%$t0n4 on t-e &%t0ents t-e)se1.es 2,t %1so on t-e Co,nse1o'# )ere is when good ,rofessional "upervision ma&es a difference :But if you are a ,rofessional Counselor and your "upervisor do not even has a College Degree in Counseling or related field, and was given the title because he or she threatened the Administrator and voiced to tal& everything he or she &new about the Administrator, t-en, <,+40n4 2y )y e*&e'0en$e, GOD HAS MERCY ON YOU 5-en yo, see/ s,&e'.0s0on (o' % +0((0$,1t $%se %n+ o' 5-en t-%t 7S,&e'.0so'3 st%'ts 2%n40n4 %t t-e +oo' o( yo,' o((0$e t'y0n4 to 0)&ose %,t-o'0ty###6 It happened to me, it has happened to others, it may happen to you But if you are a ,rofessional Counselor I recommend to you that if it happens to you, do not be afraid, and if you are is !+, I understand, but +o not %$$e&t s,$- /0n+ o( s,&e'.0s0on, address it to higher authority without yelling or using foul language, 5'0te % )e)o to $'e%te % 'e$o'+ .administrators do not li&e that this &ind of issues be in the records and most of the time they will be more prompted to correct their conduct or the problem/ (herefore, based on what was discussed in the paragraph above, I believe that the ,rofessional Counselor must be 50110n4 to ,se -0s o' -e' o5n <,+4)ent 50t- 1%t0t,+e %n+ (1e*02010ty, without fear of 9nprofessional "upervisors or Administrators when their conduct attempt against a rela'ing wor&ing atmosphere, a trusting and therapeutic environment that logically may be, will be conducive to a better outcome of the patient or client2s treatment :urthermore, when you are conducting a counseling session with a patient or client, an unprofessional "upervisor or Administrator may attempt to force you to pic& up the phone, go downstairs immediately to pic& up and inspect a pac&age, stop the session, I need you for supervision, and other instances that I &new were directed only to enforce their authority at the wrong moment because usually they &new the schedule of the sessions 5hat would you do6 )ow would you handle the situation with the "upervisor or Administrator6 5ith the patient or client6 (o all this you shall refuse, if there is an e'traordinary or emergency situation then you should consult first and apologi1e to the patient or client for the interruption of the counseling session To 40.e yo, % 'e%1 e*%)&1e: (here was a vacant for Addiction Counselor II that 'e=,0'e+ % BA %n+ o' %n MA 0n So$ S$0en$e o' 'e1%te+ (0e1+ I was told of it % +%y 2e(o'e t-e $1os0n4 +%te and I applied in a hurry although I had been told by an insider informant that 7t-e $%n+0+%te 0s %1'e%+y &'e"$-osen3 And the informant, who had told me the pre;chosen2s name and credentials too, later I could confirm that -e -%+ to1+ )e t-e t',t-: I was told by the 9nit Administrator who was supervising me4 M' Centeno, yo, 5%s not =,%10(0e+ %n+ t-e &os0t0on 5%s 40.en to>3 .8r ,re;Chosen/ (hen he assigned 8r ,re;Chosen to supervise me )e had a H04- S$-oo1 D0&1o)% and no B%$-e1o' o' M%ste' De4'ee but yet he was found the 0ualified one, % ?,%10(0e+ He%1t-$%'e P'o(ess0on%13, 7% ?HP3 :st%te+ 0n 5'0t0n4 2y t-e De&%'t)ent8s D0'e$to'36 as compared to me and my credentials t-%t 0n$1,+e t-e 'e=,0'e+ $'e+ent0%1s (o' t-e &os0t0on: B%$-e1o' %n+ M%ste'8s De4'ee &1,s ot-e' A+.%n$e St,+0es 0n In+0.0+,%1 Psy$-o1o4y But yet I was found 7not =,%10(0e+ (o' t-e &os0t0on3#### )ow would you feel in such a situation6 5hat would you have done6 !h 8y <od333 It was very, very difficult for me to swallow that3333 But if you still want to &now what happened, what I did, I invite you to read my boo&4 THE HIDDEN CASE3 %n+ o' 7THE EVIDENCE REVIE! OF THE HIDDEN CASE3 And of course, because I am not sure if you are forbidden from, or will be allowed to4 read any of the boo&s, then I shall give you the warning given to me4 THIS CASE SHALL NOT BE PUBLISHED3, :Un0te+ St%tes Fe+e'%1 Co,'t, @ n+ C0'$,0t6 But let us come bac& to the issues on this boo& and what happened with my newly assigned =ualified "upervisor, 8r ,re;Chosen After I got my self therapy to cool down, decided to wait to see how this 7e)2%''%ss0n4 s0t,%t0on3, t-0s 0n+04n0ty, will unveil itself !n the first day that 8r ,re;Chosen was assigned the new title he came to &noc& at my office2s door I was conducting a counseling session and told him4 I2m in session But he continued &noc&ing and I &ept telling him that I am in session S,++en1y -e st%'te+ 2%n40n4 -%'+ %t t-e +oo' to t-e &o0nt t-%t t-e &%t0ent -0)se1( s%0+: 7!-%t /0n+ o( +0s'es&e$t 0s t-0sA3 (hen I decided to open the door and as soon as I did it he said4 I am your "upervisor333 But then, right there, I told him4 -isten, you cannot supervise me, the 9nit Administrator is my "upervisor and it is illegal to have two3 )e opted to leave and I apologi1ed to the patient for the disruption of the session )e and the Administration got the message !n other few occasions that he attempted to act as if he was my "upervisor, I just loo&ed at him, smiled and &ept going If you are a ,rofessional Counselor in a similar situation, how would you have handled the situation6 5hat would you have done different6 5ell my dear and valued reader, I just gave you only a little bit, a tip, here in the ,reamble of what you will find ne't in this boo& I hope that you enjoy it and sharpen your s&ills to deal with unprofessional supervisors or administrators And if you are a reader that falls in the last mentioned, I e'pect that you ma&e of this reading a learning e'perience and use it to refle', meditate about the impact of your administration or supervision s&ills on the other wor&ers under your authority, to accommodate the changes needed to prevent that in the future you do not have to be reading a boo& about you, written by a discriminated and oppressed employee333 INTRODUCTION I came to wor& at (he "ic& )ospital on !ctober >% of ?@A@ responding to an advertisement on the newspaper as&ing for a ,rofessional Counselor fluent in "panish and *nglish languages At the final stage of the hiring process I was given a form and re0uested to sign it Because the form stated that I agree to be hired as a ,rovisional instead of as a ,ermanent wor&er, I decided to sign it but left the effective date space blan& until I could do further investigation 8y investigation showed that if I accepted to be hired in such a ,rovisional capacity they could fire me at any time and I would have no rights to claim (herefore on the starting date they had assigned .?%;?B;A@/ I did not show up because I had a job as ,ermanent although the pay was less But they needed to fill the vacant and I met their re0uirements .e'cept the ,rovisional capacity or status/ and they called me at my job to in0uire the reasons for me not to show up to wor& with them After I e'plained the reason to the Director of the !utpatient Department of (he "ic& )ospital, later she called me bac& and told me4 Come down, we will hire you as a ,ermanent wor&er I left my job and based on the promise of (he "ic& )ospital I started wor&ing with them But they &ept the ,rovisional form that was invalidated by the Initial Appointment form where I was hired as ,ermanent, and they used it to deny me promotions In other words, t-ey 'et%10%te+ %4%0nst )e s0n$e t-e 2e40nn0n4 o( )y <o2 50t- t-e) 2e$%,se I -%+ 'e(,se+ to 2e -0'e+ %s % P'o.0s0on%1 !o'/e'#### 8y struggles to fight Jo2 D0s$'0)0n%t0on therefore started s0n$e, %n+, +,'0n4 t-e -0'0n4 &'o$ess### (his is discussed in details in my boo&s4 THE HIDDEN CASE3 %n+ 7THE EVIDENCE REVIE! OF THE HIDDEN CASE3 .*mployer forced me to ta&e them to :ederal Court/ I was very happy with the new job .after the change from ,rovisional to ,ermanent, of course/ I went there full of enthusiasm because I was going to be wor&ing in a hospital setting and therefore I was e'pecting more professionalism .how far I was from that e'pectation/ I had graduated from 9niversidad Del (urabo, in ,uerto Cico, where I obtained a BA in "ocial "ciences and a Certification in Criminology -ater I went to "outhern Dew )ampshire 9niversity .former Dew )ampshire College/ where I obtained an 8A in "cience in )uman "ervices .8")"/ with a main focus on Community ,sychology and Alcohol and Drug Counseling After that I went to (he Alfred Adler Institute of Dew 7or& for Advance "tudies in ,sychotherapy .stayed appro' $ years, did not finish/ I have other Certificates related to Alcohol and Drug Addiction field from City and "tate of Dew 7or& B,t %11 t-0s e+,$%t0on to 2e (o,n+ 7Not ?,%10(0e+3 2y T-e S0$/ Hos&0t%13 %n+ t-en to 2e s,&e'.0se+ 2y so)eone 50t-o,t %ny Un0.e's0ty o' Co11e4e De4'eeAAA Dow you, the reader, &now why I rejected such &ind of supervision6 If the person was in that position when you are hired is one thing, but to compete with that person and you to be found not 0ualified for the position and be put under the supervision of the person without the re0uired credentials but yet the administration found the un0ualified applicant the 0ualified one, that is other thing333 I don2t &now what it should be to you, but to me that is B1%t%nt D0s$'0)0n%t0on### I thin& that after you read further my real e'perience stories, many of you may not believe me, some may even call me a liar, but there are some who will not do that4 (hose who went through the e'perience and wor&ed or still wor&ing at (he "ic& )ospital And because this boo& is based on real e'perience, and I do not &now the impact it may have on innocent wor&ers, the names of the persons has been changed Any coincidence with a person having this name then is not the person acting or described in this boo& )ave fun, enjoy it, but over everything4 -earn from it on how to treat other fellow human beings .cowor&ers, clients, patients, all those below the chain of command in this or other wor& setting or field/ <od Bless 7ou Eose Centeno, 8")", (D=.(he Dot =ualified/ Note: T-e $-%n4e o( $o))%n+ 5%s so 1on4 %n+ e.e'yone 5%s so -,n4'y (o' &o5e' t-%t so)et0)es so)e o( t-e) %$te+ %s 0( t-ey 5e'e KINGS o' ?UEENS T-e'e(o'e ),st t0)e I 5%s t'y0n4 to %s$e't%0n 5-o 5%s THE KING o' THE ?UEEN T-e'e 5%s %n 0n$0+ent 5-en one %$t0n4 %s THE KING to1+ )e: 7?,0t t-e <o2, 4o 2%$/ to P,e'to R0$o3 :M' Toto)%n6 %n+ 5-en I 'e=,este+ t-e C-%0n o( Co))%n+ 50t- n%)es %n+ t0t1es 0t 5%s +en0e+### :T-e'e(o'e I +e$0+e+ to +0so2ey t-0s KING, 'e(,se+ to 1e%.e t-e <o2 %n+ to o2ey %ny o'+e' ('o) -0) ,nt01 I 2e &'o.0+e+ 50t- t-e C-%0n o( Co))%n+ 5-0$- ne.e' 5%s 40.en to )e6
)owever, because of the nature of the job itself, the stress and situations that evolves from it, but mainly because we are dealing with human lives and we cannot ignore the big impact on society of the activities associated with the Alcohol and Drug Addiction .homelessness, unemployment, crime and assassinations, health problems and death due sometimes to overdose plus some others .the list is big/, therefore I ta&e leave to claim a responsibility from the following sources .or others that the readers or the proper authorities may come up with/ to reduce and eventually eliminate some, most or all the problems addressed here .and others that I may have missed/ for the good of "ociety and Dation or Country )ere are the sources who shall have responsibility to provo&e the needed changes or that may have a sta&e in the case4 ?;9nited "tates of America $;9nited "tates Congress >;9nited "tates Courts F;9nited "tates Department of Eustice G;9nited "tates -aborH*mployment Departments I;9nited "tates Department of )ealth B;9nited "tates Department of )uman "ervices A;9nited "tates "tate and City Colleges and 9niversities @;9nited "tates !ther Celated DepartmentsHDivisions6 NOTE: It 0s not eno,4- (o' t-ese so,'$es on1y to %ss04n so)e )0110ons o( +o11%'s to &'o4'%)s 50t-o,t % &'o&e' (o11o5 ,& on t-e ,t010;%t0on o( t-e )oney %n+ t-e se'.0$es &'o.0+e+ T-%t 0)&'o&e' o' 1%$/ o( (o11o5 ,& 0s 5-%t -%s %11o5e+ %+)0n0st'%t0ons o( )%ny &'o4'%)s to $o))0t t-e %t'o$0t0es t-%t I -%.e 5'0tten -e'e %n+ ot-e's e*&e'0en$e+ 2y ot-e' Co,nse1o's o' He%1t- C%'e 5o'/e's 0n t-e s%)e Hos&0t%1 o' 0n %ny ot-e' &'o4'%)### I +0+ not 5'0te -e'e t-e /0n+ o( 'es&ons02010ty t-%t e%$- o( t-e %2o.e )ent0one+ +e&%'t)ents -%s 2,t t-e 'e%+e' $%n t-0n/ %n+ )%/e t-e) 'e$o))en+%t0onsB Co11e4es %n+ Un0.e's0t0es $%n %s/ t-e st,+ents to 72'%0nsto')3 %n+ s-%'e 50t- t-e $1%ss t-e /0n+ o( 'es&ons02010ty %n+ -o5 t-ese +e&%'t)ents $%n -e1& e10)0n%te %n+ o' %11e.0%te t-e &'o21e)s %++'esse+
,age;$F; denied certain services and ironically the ,rogram vision "tatement says4 ,atients will be treated regardless of the source of pay, but what is written is one thing and their behavior is other It is written a clause against Discrimination but again their behavior tells other thing :or e'ample4 Cemember the case mentioned earlier where the patient was denied admission because his lac& of *nglish -anguage "&ills6 5ell here is their behavior telling the other thing4 (he )ispanic was rejected but they admitted a Cussian that did not &now *nglish and they d0+ not -%.e % Co,nse1o' t-%t s&e%/s R,ss0%n :t-ey +0+ t-e s%)e 50t- Po10s- &%t0ents6 T-%t 0s o&en :not -0++en6 DISCRIMINATION BASED ON RACE OR NATIONAL ORIGIN 5-0$- 0s &'o-020te+ 2y Fe+e'%1 L%5### 5hat would you do on such a situation6 5ell, here is what I did4 I confronted them with the list that I had documented of discriminatory instances against )ispanics, their negligence in hiring a "panish "pea&ing Counselor in the "hort (erm Cehab and for many years they have used it as an e'cuse to deny services to the "panish "pea&ing only population 5ould you li&e to &now their response to this one6 !h3, 7eah333 )ere it is34 8r Centeno, you are being transferred to the Admission 9nit (hey hurt my feelings, now I reali1ed that there is an already established pattern from administration to solve the problem by transferring out the complainant (hey have poor &nowledge of the Administration of )uman Cesources4 (here they have now a Counselor with a Bachelor Degree, a 8aster Degree, Advance "tudies in ,sychotherapy and years of e'perience wor&ing in the field, they have him now sitting on a chair filling out the admissions forms333 But I shall tell you, the readers, the real truth4 All this was done to &eep me 0uite and for them to cover up and continue discrimination333 I &now, as a reader, it may be hard for you to swallow this# but the following facts may bring light to you about my reasoning 8r Dic&; In, the Director, was not the Director until Dr :in resigned and they were "tate 5or&ers because (he "ic& )ospital instead of providing the Addiction "ervices itself, it had an affiliation with the "tate until years later when that changed and all the "tate 5or&ers were made City 5or&ers (his said, here is the beef ,rior to 8r Dic&;In becoming the Director, the "panish "pea&ing patients attending the Incomprehensive !utpatient Clinic was very high in numbers (hey had > )ispanic counselors But the newly assigned Director was a disgrace for the program333 !ne of the counselors was enticed to retire .later she applied for a part time but was rejected/, another decided to resign because he had enoughJhere, you already &now what happened to me and I was transferred, there was on1y one H0s&%n0$ A++0$t0on Co,nse1o' 1e(t 0n t-e &'o4'%) o' $10n0$## BUT THE DIRECTOR !ANTED ALL THE HISPANIC COUNSELORS OUT### )e promoted a Counselor to 8ahell2s position .9nit Administrator/# the constant massive resignations of wor&ers forced her out B,t t-e ne5 A+)0n0st'%to' 5%s no 2ette' %n+ %$$o'+0n4 to %1)ost e.e'y2o+y %'o,n+ %n+ )y S,&e'.0so' too: 7I +on8t /no5 5-y -e 5%s &,t 0n t-%t &os0t0on 2e$%,se 5e %11 /no5 -e 0s $'%;y3# But here was the agenda behind that promotion4 )e was instructed to get rid of the last "panish "pea&ing Counselor in the !utpatient Clinic333 )e as&ed me as&ed me for help plus he filed a complaint with the **!C .big deal, judging by his and my e'perience/, the 9nion was &a&i .the Cepresentative was too often observed washing the car of the Director, and he too was an Addiction Counselor ,lus the 9nion )ead0uarters refused to answer a <roup <rievance that counselors filed, t-e'e 5%s no &1%$e to 4o### I told the Counselor to as& for the credentials of his Administrator and "upervisor, we discussed ideas to deal with the hostile environment and situation, now he had more confidence to handle his "upervisor and Administrator But 8r Dic&;In was committed to get rid of the last )ispanic Counselor in the !utpatient Department4 )e hired another Administrator .while &eeping 8r 8uchacho/ %n+ 4%.e -e' t-e s%)e 0nst',$t0ons 40.en to M' M,$-%$-o, to 4et '0+ o( t-e H0s&%n0$ Co,nse1o'## But the Director made a mista&e, she was a ,rofessional And because "he was a ,rofessional "he started a ,rofessional Investigation During her investigation someone referred her to me 5e met in my office but before getting into the details of the subject matter, I +e)%n+e+ ('o) -e' to s&e%/ t-e t',t- %n+ to 2e -onest, ot-e'50se I 5o,1+ $%n$e1 t-e )eet0n4 "he shared that she could not understand why 8r Dic&;In wanted to get rid of the )ispanic Counselor because her investigation revealed that he was a good wor&er I trusted her and shared my e'perience and assessmentsK 5e met later at "tate 9niversity Cafeteria for further details :or the ne't meeting s-e 2'o/e 0nto te%'s 2e$%,se s-e -%+ s-%'e+ 50t- M' D0$/"In -e' (0n+0n4s o( t-e 0n.est04%t0on, to1+ -0) t-%t s-e $o,1+ not (0'e t-e H0s&%n0$ Co,nse1o' 2%se+ on (%1se $-%'4es T-e D0'e$to' 'et%10%te+ %n+ (0'e+ -e'# 9pon re0uest I gave her advice about how and where to claim her rights, to get a lawyer and offered myself as a witness I did not hear from her again and they could not fire T-e L%st H0s&%n0$ Co,nse1o' 0n t-e In$o)&'e-ens0.e A1$o-o10s) O,t&%t0ent C10n0$ At this point I apologi1e for my flight of thoughts that too& my out of se0uence, therefore let us come bac& to my wor& e'perience at the new transferred place4 (he Admission 9nit or CC9 ,age;>G; Be$%,se t-e D0s$'0)0n%t0on, 0( yo, 'e%+ ,& to -e'e s-%11 %1'e%+y /no5, sto&&e+ 2een s,2t1e %n+ 2e$%)e 21%t%nt1y o&en, I 5'ote to t-e Fe+e'%1 Go.e'n)ent %s/0n4 (o' -e1& 2,t I +0+ not 4et %n %ns5e', t-e'e(o'e I 5%s (o'$e+ o' -%1e+ to $o,'t 2y 2ot-, t-e e)&1oye' %n+ t-e 4o.e'n)ent To $o.e' t-e)se1.es 0n $o,'t t-ey -%+ &'o)ote+ )e 50t-o,t te110n4 )e to % t0t1e t-%t %$$o'+0n4 to t-e) 70s ,se+ 0nte'$-%n4e%21e 50t- t-e A++0$t0on Co,nse1o' T0t1e3 !0t- t-e e*$e&t0on t-%t t-e s%1%'y 5%s %1)ost +o,21e### I s04ne+ )y Ann,%1 E.%1,%t0on 50t- t-e ne5 t0t1e :0t 5%s t-e'e 5-e'e I not0$e+ t-%t )%ny )ont-s 1%te' %n+ st%'te+ t-en to s04n 50t- t-e 0n0t0%1s o( t-e ne5 t0t1e: SHCPPA :Sen0o' He%1t-$%'e P'o4'%) P1%nne' An%1yst6 T-e'e 5%s no &'o21e) %n+ 5-en ot-e' 5o'/e's %s/e+ )e %2o,t 0t, I to1+ t-e) t-e s%)e t-0n4 t-%t yo, %'e 'e%+0n4 -e'e B,t one +%y +,'0n4 % T'e%t)ent Te%) Meet0n4 I .o0$e+ )y 0ntent0on to $1%0) t-e +0((e'en$e o( t-e s%1%'y 'et'o%$t0.e1y M' A.est',; $%11e+ D' E14%11o$%1.o 5-o 5%s t-e Do$to's8 S,&e'.0so' to 5-o) I 4%.e )%ny )e)os +eno,n$0n4 t-e )%1&'%$t0$e o( +o$to's %n+ n,'ses 'e(,s0n4 to 'e%+ %n+ +o$,)ent t-e PPD Res,1ts :on o$$%s0ons 0t 5%s )e, %t t-e t0)e o( t-e 'e(e''%1, 5-o +0s$o.e'e+ t-%t t-e &%t0ent -%+ teste+ &os0t0.e on t,2e'$,1os0s### An+ 0t 5%s )e 5-o t-en -%+ to &'ess (o' % 'e(e''%1 to t-e C-est C R%ys C10n0$ (o' $1e%'%n$e %n+ o' t'e%t)ent o( t-e &%t0ent###6B no5 -e 5%s )%+e t-e 7De&%'t)ent8s D0'e$to'3 :%not-e' one6 %n+ -e %s/e+ (o' % )eet0n4 50t- )e In t-e )eet0n4 -e $1%0)e+ t-%t 7t-e &'o)ot0on 5%s % )0st%/e3, 7%n+ yo, +0+ not 4et %n o((0$0%1 1ette' ('o) H,)%n Reso,'$es3 I %ns5e'e+ -0) t-%t too )%ny )0st%/es %n+ 0n<,st0$es, +0s$'0)0n%t0ons -%s 2een $o))0tte+ 2y t-e) %4%0nst )e, %n+ 5-en I 5%s +e)ote+ ('o) A++0$t0on Co,nse1o' to A++0$t0on Co,nse1o' I, 5-0$- 5%s % t0t1e 50t- 1o5e' to& s%1%'y s$%1e: I NEVER RECEIVED A LETTER OR NOTIFICATION FROM HUMAN RESOURCES### T-e'e(o'e -0s %'4,)ents 5e'e not .%10+### He %s/e+ )e to 740.e ,& t-e t0t1e %n+ sto& s04n0n4 50t- 0t3 I 'e(,se+### He s,s&en+e+ )e %n+ 7t-e $-%'4es 5011 2e sent 1%te'3 I 5%s % F'0+%y %n+ I 'et,'ne+ to 5o'/ on Mon+%y T-%t 5%s )y 1%st +%y o( 5o'/ %t THE SICK HOSPITAL T-ey $%11e+ t-e Hos&0t%1 Po10$e %n+ I 5%s t%/en o,t### O-### Ye%-### I -%.e no &'o21e) 0n s%y0n4 Go+ B1ess A)e'0$% B,t A)e'0$% KMA :Kno5s My A'4,)ents6, 2e$%,se A)e'0$%n Go.e'n)ent 0s % &%'t, -%s % st%/e 0n t-e $%se, 2e$%,se THE SICK HOSPITAL 4ets )0110ons o( +o11%'s ('o) t-e A)e'0$%n T%* P%ye's### Again, I hope that you learn from my e'perience narrated in this boo&, forgive me for been rude at times but if you put yourself in my shoes I guess that you will understand If you are for justice, wor& in this or a related field, and you have access to persons in positions that can provo&e changes in the De10.e'y o( Se'.0$es 0n t-e A++0$t0on Co,nse10n4 (0e1+, 0n t-e Jo2 D0s$'0)0n%t0on (0e1+: P1e%se, s-%'e t-0s 2oo/ 50t- t-e)### I( yo, o' t-ey 5o,1+ 10/e to /no5 )o'e %2o,t t-e sto'y 50t- s,&&o't0.e e.0+en$e t-en .0s0t 555s$'02+$o) %n+ se%'$- (o' 7THE HIDDEN CASE3 %n+ 7THE EVIDENCE REVIE! OF THE HIDDEN CASE3 T-e'e yo, 5011 'e%+ 5-%t -%&&ene+, 5-%t I +0+, 5-e'e I 5ent %(te' 2een %2,se+ 2y t-e syste)8s syste)s### (o those wor&ing in the field4 Be "trong, Be <ood, Be Eust with other fellow humans Cegardless of their Cace, Color or Dational !rigin333