New China Richard Zhu UPS Supply Chain Solutions April 14, 2004 2 Shanghai pres.ppt Supply Chain Management Conference 2004 UPS | UPS_PPT_template_scrn_0327 03_empUPS Supply Chain Solutions Agenda China transportation and logistics market overview Four logistics strategies 3 Shanghai pres.ppt Supply Chain Management Conference 2004 UPS | UPS_PPT_template_scrn_0327 03_empUPS Supply Chain Solutions Compared to the U.S., China transportation and logistics spend is small, but a relatively large percentage of GDP US Japan China $10,082 $1,008 10% $5,976 $657 11% $1,150 $214 19% GDP Transportation and Logistics Spend Source: BEA National Economic Accounts; CSFB; Chinainfobank; European Commission; Securities Market Size 2001 ($ U.S. Billion) 4 Shanghai pres.ppt Supply Chain Management Conference 2004 UPS | UPS_PPT_template_scrn_0327 03_empUPS Supply Chain Solutions Chinas transportation and logistics market exhibits low efficiency and poor service quality attributable to four major factors Low Efficiency and Poor Quality Under-developed Infrastructure Lack of Expertise and Technology Fragmented/ Segmented Market Regulatory History and Constraints 5 Shanghai pres.ppt Supply Chain Management Conference 2004 UPS | UPS_PPT_template_scrn_0327 03_empUPS Supply Chain Solutions Hurdles are being addressed Low Efficiency and Poor Quality Under-developed Infrastructure Lack of Expertise and Technology Fragmented/ Segmented Market Regulatory History and Constraints WT reforms Competition Multinationals and integrated services National road and rail network Triple container port capacity 10,000 logistics specialists graduating each year 6 Shanghai pres.ppt Supply Chain Management Conference 2004 UPS | UPS_PPT_template_scrn_0327 03_empUPS Supply Chain Solutions Growth of 3PL outsourcing From in-house to third party 25-30% 3PL growth rate More foreign-owned 3PLs establishing networks Domestic providers to play a role 7 Shanghai pres.ppt Supply Chain Management Conference 2004 UPS | UPS_PPT_template_scrn_0327 03_empUPS Supply Chain Solutions UPS Supply Chain Solutions in China 3PL air and ocean forwarding 1,000 people, 24 locations, 1.5 million sq. ft. of warehouse space 6 weekly direct flights 8 Shanghai pres.ppt Supply Chain Management Conference 2004 UPS | UPS_PPT_template_scrn_0327 03_empUPS Supply Chain Solutions Four strategies for efficient logistics management Integrate everything Share the pain By-pass the DCs Make sure you can see 9 Shanghai pres.ppt Supply Chain Management Conference 2004 UPS | UPS_PPT_template_scrn_0327 03_empUPS Supply Chain Solutions Integrate everything Fragmented suppliers hinder visibility, increase hand-off problems 3PLs handle suppliers, for one point of contact 10 Shanghai pres.ppt Supply Chain Management Conference 2004 UPS | UPS_PPT_template_scrn_0327 03_empUPS Supply Chain Solutions A High-tech Manufacturer Worlds largest manufacturer of hard disk drives Vertically integrated manufacturer heads, media, PCB, final assembly Technology leadership and leverage Very competitive industry with steep year-over-year reductions in price Strategic focus on R&D, marketing and sales VMI hubs for inbound component parts Airfreight (2,000+ tons/month) Ocean freight Customs Brokerage LTL/TL transportation Global finished goods distribution Reverse logistics for warranty/repair Supply chain visibility in-transit and in-site About the Company Scope of UPS Solution 11 Shanghai pres.ppt Supply Chain Management Conference 2004 UPS | UPS_PPT_template_scrn_0327 03_empUPS Supply Chain Solutions UPS manages the Companys China pre-manufacturing VMI logistics, finished goods fulfillment and returns consolidation Beijing VMI 60+ Global Suppliers Wuxi EPZ 12 Shanghai pres.ppt Supply Chain Management Conference 2004 UPS | UPS_PPT_template_scrn_0327 03_empUPS Supply Chain Solutions UPS manages the Companys China pre-manufacturing VMI logistics, finished goods fulfillment and returns consolidation Beijing Wuxi EPZ North America Asia Pacific DC VMI 60+ Global Suppliers 13 Shanghai pres.ppt Supply Chain Management Conference 2004 UPS | UPS_PPT_template_scrn_0327 03_empUPS Supply Chain Solutions UPS manages the Companys China pre-manufacturing VMI logistics, finished goods fulfillment and returns consolidation Global Repair Mexico Dallas, TX Singapore Beijing DC VMI 60+ Global Suppliers 14 Shanghai pres.ppt Supply Chain Management Conference 2004 UPS | UPS_PPT_template_scrn_0327 03_empUPS Supply Chain Solutions The Client has reduced costs, improved performance and simplified their supply chain Program Results Economics Logistics cost per drive reduced by 25% over 2 years Improved asset utilization and lower capital expense 5% US transportation expense reduction Simplification Air freight providers reduced from 6 to 2 US carriers reduced from 62 to 7 Materials reduction via site consolidation Lower capital expense Service Levels and Optimization Direct fulfillment improved from 20% to 83% Utilization of ocean for selected products Customer error reduction Visibility and Integration Elimination of redundancy and wasted communication time 2001 2002 2003 -10% -15% Freight Cost: $ per drive 2001 2002 2003E -64% -50% Loss Management: $ per drive 15 Shanghai pres.ppt Supply Chain Management Conference 2004 UPS | UPS_PPT_template_scrn_0327 03_empUPS Supply Chain Solutions Share the pain Sharing regional distribution facilities with other companies Share costs, minimize delivery times 16 Shanghai pres.ppt Supply Chain Management Conference 2004 UPS | UPS_PPT_template_scrn_0327 03_empUPS Supply Chain Solutions By-pass the DCs Speed to market UPS Trade Direct SM Ocean An integrated solution combining ocean freight and customs clearance with final UPS package, TL or LTL delivery. UPS Trade Direct SM Air An integrated solution for moving time-sensitive shipments from your international origins direct to customers or stores. Combines air freight and customs clearance with final UPS package or LTL delivery. 17 Shanghai pres.ppt Supply Chain Management Conference 2004 UPS | UPS_PPT_template_scrn_0327 03_empUPS Supply Chain Solutions DC By-pass video clip 18 Shanghai pres.ppt Supply Chain Management Conference 2004 UPS | UPS_PPT_template_scrn_0327 03_empUPS Supply Chain Solutions Make sure you can see Customers demand visibility Track products, track costs, speed delivery Using 4PL is one way to achieve visibility 19 Shanghai pres.ppt Supply Chain Management Conference 2004 UPS | UPS_PPT_template_scrn_0327 03_empUPS Supply Chain Solutions Lucent Technologies Increased complexity in logistics coordination Over 40 regional and 2 nd tier warehouses Over 14 transportation LSPs Global industry slowdown led to organization downsizing and cost reduction pressure Increased competition led to lower margin and higher service levels Project-based deployment practice requires greater flexibility in resources Global realignment to the virtual manufacturing model requires the SCN organization to outsource Freight forwarding Inland Transportation Customs Brokerage Express Package Freight payables Visibility Systems Warehousing Transportation Management Order Fulfillment Inbound Process Management Outbound Process Management China Logistics Activities Challenges 20 Shanghai pres.ppt Supply Chain Management Conference 2004 UPS | UPS_PPT_template_scrn_0327 03_empUPS Supply Chain Solutions Lucent Technologies China Lead Logistics Provider Logistics network management and execution Total supply chain visibility solutions Management of logistics service providers Lucent China 21 Shanghai pres.ppt Supply Chain Management Conference 2004 UPS | UPS_PPT_template_scrn_0327 03_empUPS Supply Chain Solutions Logistics in China: From a question mark to an exclamation mark! Supply Chain Management Conference 2004 Thank you Copyright 2004 United Parcel Service of America, Inc. UPS, the UPS brandmark and the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved. Supply Chain Management Conference 2004