Professional Documents
Culture Documents
TENDER DOCUMENT
FOR
PROVIDING FACILITIES MANAGEMENT SERVICES
AT
STUDENTS HOSTEL BLOCKS
Issued to
M/s.
...............
...............
STUDENTS HOSTEL
INDIAN INSTITUTE OF SCIENCE
BANGALORE 12
IMPORTANT INSTRUCTIONS
1)
2)
3)
4)
5)
6)
7)
Particulars
1.
Scope of Work
2.
Job Specifications
Page Numbers
1
2-4
3.
4.
General Definitions
5.
Manpower
10-11
6.
Building Details
12-14
7.
15-20
8.
Other Conditions
9.
10.
Penalty Clause
Part A- Profile of the Tenderer
11.
5-8
9
21
22
23-24
25
26-27
1.
SCOPE OF WORK
Students Hostels consist of 15 various blocks with common bathrooms and toilets
and 18 guest rooms in various hostel blocks.
Tenderer should carry out all work as per Job Specification like cleaning, washing
all the rooms, (daily) utility rooms, lounges, corridors, terraces, staircases,
bathrooms, toilets, urinals, all Plinth Area of the Students Hostels and its
surroundings up to the adjoining service roads daily, including collection of
garbage, dry leaves, twigs, paper and plastic wastes, all organic and non organic
material, solid waste, litter etc., over areas specified and depositing in the dustbins.
I.
All Bathrooms, Toilets in Block I & Block - II in all the floors will be
cleaned between 8.00 a.m. to 11.00 a.m. and 2 p.m. to 5.00 p.m. daily.
2)
All student rooms in both the blocks in all the floors will be cleaned
between 11.00 a.m. to 1.00 p.m..
3)
All Bathrooms, Toilets will be cleaned between 8.00 a.m. to 11.00 a.m.
and 2 p.m. to 5.00 p.m. daily.
2)
All students rooms will be cleaned on request between 11.00 p.m. to 1.00
p.m. daily.
3)
Tenderer
2.
JOB SPECIFICATIONS:
1. CLEANING OF ROOMS
a. All the rooms and balconies have to be cleaned using appropriate type
of brooms and washed with water added with ISI branded detergent
solution, scented phenyl and hand swabbed with clean cloth, twice in a
week as per a Schedule.
b. Doors, windows & electrical fittings (fan & tube light etc.,) to be
cleaned once in a month.
c. Water spouts in balconies and corridor to be cleaned once in a month.
d. Schedules for carrying out each job will be provided by the Assistant
Registrar (Hostel) IISc.
2. CLEANING OF SURROUNDING AREA
The paved areas and courtyards in the front and surrounding areas and
approach road to the building should be cleaned daily.
3. WINDOW PANES AND CLEANING (GLASS)
a. Cleaning to be carried out as per daily/weekly/monthly schedule. The
frames are to be cleaned with appropriate detergent.
b. The dust from the window platform outside and inside area to be
removed with least disturbance to the persons in the rooms.
c. Glass of the window to be cleaned with appropriate ISI branded
chemicals meant for cleaning the glass. There should not be any
scratch on the glass and the glass should be neat and sparkling. The
cleaning of the glass should be done by modern method and the
method of using newspaper and old cloth for cleaning the same should
be avoided.
Tenderer
2
4. CORRIDOR, STAIRCASE AND TERRACE:
a. The area has to be mopped once a day with water added with ISI
branded detergent solution, scented phenyl and hand swabbing the
area with clean cloth.
b. The area (floor and hand rails etc.) has to be washed as per schedule,
specially by using ISI branded chemicals (which should not affect the
floor and painted surfaces) to maintain the original colour of the
Granite/kota/shabhas floor. After cleaning, floor and railings should
look alike.
c. Perfume to be sprayed around the area.
d. The terrace of each block should be cleaned once in every 15 days.
5. TOILETS, BATHROOMS AND FITTINGS
a. Toilets, Bathrooms, wash basins, urinals and fittings to be cleaned
with water added with ISI branded disinfectant twice, daily-once in
morning and once in the evening. Toilet fittings, glazed tiles,
washbasins and floors to be cleaned meticulously and kept spick and
span.
b. Toilet floor to be washed with soap and ISI branded Phenyl/Iteol.
Phenyl, which forms sediments at the bottom, should not be used.
The floor is to be wiped with cloth.
c. Glazed tile walls to be washed with ISI branded soap to maintain the
glow of the shining surface of glazed tiles and wipe it with white
cloth.
d. Toilet, washbasin, urinals, and bathrooms fittings should be cleaned
every Wednesday in order to maintain the original shining by using the
chemicals to avoid formation of residues and stains.
e. Putting urinal cakes and naphthalene balls cleaning the soap bowls, as
and when required.
Tenderer
3
6. OTHER JOBS
a. Cleaning the doors and sides of rooms and removal of cobwebs once a
week inside the rooms and the corridor.
b. On the 15th of every month cleaning of non-solar area; of the terrace of
the entire building should be done and kept clean to avoid blockage of
water, on the roof and chajjas.
c. Intensive cleaning of basement floor to be carried out every month.
d. Solar pannels to be cleaned carefully by a trained person.
e. Cleaning the cobwebs in the entire area and keep the area free from
cobwebs.
f. Cleaning of electrical fittings, such as tube lights/fans/regulators
(inside and outside the rooms) as per schedule.
g. The waste material/garbage collected from designated dustbins have
to be transported outside the complex and disposed to identified
dustbins/garbage bins every day.
h. The water pond is to be cleaned by removing fallen leaves, twigs etc.
on weekly basis.
i. The tree branches protruding on all hostel blocks will be trimmed once
in a month.
j. 18 guest rooms in Hostel Blocks, is to be maintained on 24 hours basis
including handing over and taking over of keys to and from students.
k. Housekeeping of Hostel Office including cleaning of three toilets in
Hostel Office.
l. Pumping water to the overhead tanks in P and PD Blocks by switching
on the pump and switching off after filling up the water, in two shifts.
m. All the water coolers in all hostels have to be cleaned twice in a week
by a trained person.
n. Filters provided in the water purifiers are to be cleaned as per the
instructions of the suppliers in all the hostels.
The work done by the Contract labourers and their Supervisors will be monitored
by persons assigned by the Hostel Office to oversee the deployment of labour and
the quality of the work. Their observations and reports will be recorded in a
register and produced to the Assistant Registrar (Hostel). The contract Supervisor
will keep a register for each floor and block and get the signature of the students
after cleaning their rooms and also get the signature of the students after cleaning
of bathrooms and toilets daily and produce the register before the Assistant
Registrar (Hostel). Feed back reports will be called by Students about the quality
of work done by the contractor from time to time. All the above inputs shall be
taken into consideration during renewing the contract or otherwise.
Tenderer
3.
4
TERMS AND CONDITIONS: (GENERAL)
1.
2.
a)
b)
3.
4.
5.
6.
Tenderer
7.
The tender should be submitted under Two Cover System, the first
cover is termed as part A with Tender documents, profile of the
tenderer, necessary EMD of Rs.50,000/- (Rupees Fifty Thousand only)
with superscription on the cover as TENDER FOR PROVIDING
FACILITIES MANAGEMENT SERVISES AT STUDENTS
HOSTEL, IISc., BANGALORE PART A and the second cover is
termed as Part B, sealed with COMMERCIAL BID FOR
PROVIDING FACILITIES MANAGEMENT SERVISES AT
STUDENTS HOSTEL, IISc., BANGALORE PART B. Both
covers should be placed in a bigger cover with superscription
TENDER FOR PROVIDING FACILITIES MANAGEMENT
SERVISES AT STUDENTS HOSTEL, IISc., BANGALORE
addressed to The Chairman, Council of Wardens, Students
Hostel, IISc., Bangalore-560 012 and submitted before the last date.
8.
9.
The offer should be valid for a period of atleast 60 days from the date
of the tender opening.
10.
11.
IISc., reserves the right to reject any or all the tenders, wholly or
partly without assigning any reason thereof. In all matters pertaining
to this tender, the decision of the Director, Indian Institute of Science,
Bangalore, shall be final and binding.
12.
All tenders and covers should bear the name and address of the
tenderer and all the pages of the tender document must bear the seal
and signature of the tenderer.
13.
14.
Tenderer
Rate of
15.
16.
17.
18.
On the above date, only Part-A i.e., the Profile of the tenderer will be
opened.
Tenders will be short-listed based on the information
provided in Part-A. Part-B submitted by the short listed tenderers
(Only who has fulfilled the condition of Part-A) will be opened at a
later date under intimation to such tenderers.
19.
20.
21.
If the Contractor fails to carry out the Jobs as per the terms and
conditions agreed upon, he is liable for forfeiture of EMD/Security
Deposit in additions to penalty.
22.
Tenderer
23.
24.
25.
26.
27.
28.
29.
30.
Tenderer
4. GENERAL DEFINITIONS
1.
2.
3.
4.
Areas means areas specified in this tender in general and in case of doubts,
areas specified by the Chairman, Council of Wardens or his authorized
representative.
5.
Tenderer also means the contractor who would be the successful bidder.
6.
Tenderer
5.
MANPOWER
LA
LB
LK
LM
LR
E
F
N
U
R
S
PD
P
Hostel Office
I. Total of Old Hostel Blocks
14 NHC I
Basement
Ground Floor
First Floor
Second Floor
Third Floor
Road Cleaning
1. Total of NHC I
15 NHC II
Basement
Ground Floor
First Floor
Second Floor
Third Floor
Cooler & Other Cleaning
2. Total of NHC II
II. Total of NHC (1+2)
III. Manager
IV. Guest Room
Total Manpower (I+II+III+IV)
No. of
Ladies
1
1
1
5
3
0
0
0
0
0
0
2
0
0
13
No. of
Gents
0
0
0
0
0
1
1
2
2
1
1
4
1
4
17
0
1
1
1
1
3
7
1
2
2
2
2
0
9
0
0
0
0
0
0
0
0
1
1
1
1
0
4
11
--1
25
1
1
1
1
1
2
7
16
--2
35
0
0
0
0
0
0
0
0
----1
1
2
--1
4
Tenderer
No. of
No. of
water man Supervisor
0
0
0
0
0
0
0
0
0
0
0
1
0
0
1
1
Total
Manpower
32
29
1
4
66
(i)
(ii)
Toilet cleaning
Bathroom cleaning
Corridor cleaning
Room cleaning as per Schedule
Other areas and other jobs
Tenderer
11
6.
BUILDING DETAILS
DETAILS OF BATH ROOMS AND TOILETS IN DIFFERENT BLOCKS
1.
Hostel
Block
E
F
N
U
R
S
PD
P
LA
LB
LK
LM
LR
Total
NHB I
NHB II
Guest Room
F Block
F Block
LR Block
LA Block
E Block
Total
Total
Rooms
No. of
Utility No. of
No. of Used by
Bath
Rooms Toilets
Rooms Students
Rooms
102
89
13
22
23
51
46
5
12
12
189
188
1
36
36
95
95
35
36
84
83
1
28
28
85
82
3
18
18
182
178
4
68
67
34
33
1
12
12
65
61
4
12
12
68
62
6
12
12
92
89
3
17
17
126
123
3
24
30
124
117
7
50
51
1297
1246
51
346
354
Details in page no. 13 & 14
Details in page no. 13 & 14
6
4
6
1
1
18
6
4
6
1
1
18
Tenderer
6
6
1
1
14
6
6
1
1
14
No. of
Wash
Basins
17
12
54
36
29
27
65
12
13
22
17
30
43
377
6
6
1
1
14
No. of
Urinals
10
8
36
14
14
9
65
6
162
6
1
7
12
2.
Sl.
No.
Description
1
2
3
4
5
6
Staircase
Recreation Room
Reception
Entrance Lobby
Hostel Office
Students Room
Floors
Basement Ground First Second Third
Total
Floor
Floor Floor Floor Floor
3
8
9
8
8
36
1
1
1
1
4
1
1
1
1
2
1
1
30
107
114
124
124
499
Sl.
No.
Description
1
2
3
4
5
6
Staircase
Recreation Room
Reception
Entrance Lobby
Hostel Office
Students Room
Floors
Basement Ground First Second Third
Total
Floor
Floor Floor Floor Floor
3
7
8
8
8
34
1
1
1
1
4
1
1
1
1
2
1
1
0
85
94
105
105
389
Tenderer
13
01
02
No. of
Toilets
No. of
Bath
Rooms
No. of
Wash
Basins
No. of
Urinals
6
20
24
25
25
2
102
4
19
23
23
23
0
92
8
28
36
36
36
3
147
6
19
23
23
23
0
94
12
19
19
19
2
71
13
17
17
17
0
64
24
30
30
30
3
117
14
18
18
18
0
68
Tenderer
14
7.
Tenderer
15
e. Indemnity:
The Institute shall be indemnified for all losses due to
commissions and omissions of any person deployed by the contractor.
There shall not be any loss or damage caused to the Institute on account
of any negligence, carelessness, acts of omissions/commissions of
contractors, his employees or staff and the same shall be made good by
the contractor. It shall be made very clear that the employees/staff
engaged by the contractor shall not be treated or considered as employees
of the Indian Institute of Science under any circumstances. The
contractor shall defend, indemnify and hold the Institute harmless from
any liability or damage, law suits, penalties imposed by any State or
Central Government Department or statutory body or by a third party for
reasons of violation of any of their statutory provisions or requirements.
The Institute shall not be liable for any damage or compensation payable
to any workmen or to any person as a consequence of his work and the
Institute shall be completely indemnified accordingly.
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Tenderer
17
b) Are not employees of the Institute and shall not have any claim
whatsoever on the Institute.
c) Uniform:
It will be
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18
Tenderer
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j. The Contractor shall comply with all the requirements under labour and
other relevant laws and maintain the required documents. Any violation
or non-compliance shall be viewed very seriously resulting in penal
action as well as termination of the contract depending on the seriousness
of the violation.
The contractor shall obtain a valid license from the appropriate
authorities.
The rate quoted by the Contractor shall include all component of taxes
leviable as applicable to works and service contract, if any
It is emphasized that the contract is purely a Maintenance Contract
intended for carrying out all the works entrusted in the schedule appended
to this and at no stage this should be interpreted as a LABOUR
CONTRACT.
Where counter terms and conditions, printed or cyclostyled conditions
have been offered by the contractor, the same shall not be deemed to have
been accepted by the Institute, unless written acceptance thereof is
obtained.
k. On all matters pertaining to this work order, the decision of the Director
of the Institute shall be final and binding.
Tenderer
20
8.
OTHER CONDITIONS
a. Adequate number of manpower should be supplied so that the work is
done in specified time. Sufficient number of workers should be available
to carry out the Facility Management Services in the above hostel blocks.
The number should be declared in the Commercial Bid.
b. All records shall be maintained by the agency as a part of record of dayto-day work done, they shall be daily authenticated by the Supervisor or
any authority designated for the work. They shall become the basic
documents for preparation of bills on monthly basis. They shall be
maintained in duplicate, one set with each of the supervisor of the agency
and the Institute.
c. The works as specified in job specifications have to be carried out as per
the schedule and also within the stipulated time given. The contractor
shall employ as much manpower as required and utilize such quality and
quantity of material as required for maintaining high standard of
cleanliness within the stipulated time.
Tenderer
21
9.
PENALTY CLAUSE
Work not done satisfactorily would be recorded and rejected for payment.
Reasons for rejection would also be recorded.
Penalty shall be up to Rs. 500/- per day, per fault/unsatisfactory work.
The cost of execution of the work at the risk and cost as well as the penalty
shall be recovered in the next bill that falls due and if the amount of recovery
exceeds the bill amount, recoveries shall be made from the Security Deposit,
which has to be made good within 15 days of the short fall.
Tenderer
22
2.
Address
3.
4.
Fax No.
5.
Email ID
6.
7.
8.
Name of proprietor\partners\directors
9.
10.
2008 - 09
2007 08
2006 07
2005 06
2004 05
:
:
:
:
:
11.
Whether the firm is an Income Tax Assessee?
If so please give the details of PAN No. and copy
of the latest assessment order
:
12.
Registration No.
13.
EPF No.
14.
ESI No.
15.
KST/CST/TIN No.
16.
23
Name of the
Contact person
& Phone No.
Value of
Contract and
other Details
Remarks
Give details of current contracts, if any, of similar services being rendered by you and
which will be available for inspection by our officials:
Period of
Contract
From
To
Name of the
Contact
person &
Phone No.
Place:
Date:
Value of
Contract and
other Details
Remarks
24
(PART A)
LIST OF MATERIALS
SL.No.
Material
Brand
Quantity Per
Month
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
Black Phenyl
White Phenyl
Iteol
Scented Disinfectant
Bombay Brooms
Coconut Brooms
Swabbing Cloth
Soap Oil
Washing Brush
Mop Stick
Dust Clearing Stick
You can use substitutes also for the above materials subject to quality
approved by AR(H)
The list is only indicative and actual list to be mentioned by the bidder
Tenderer
25
Description
Wage
EPF
ESI
Details
Labourer Supervisor
Coordinator
Total
______% of 1
______% of 1
Total (1+2+3)
No. of Staff
Total Cost
Reliever Charges
Total
Service Tax
Total
Service Charge
Total
Material Cost
(4 X 5)
1/6 of 6
(6+7)
10.30% of 8
(8+9)
_____% of 10
(10+11)
As per bill of
materials
Uniform charges
Grand Total In figures
Grand Total In Words
Extra manpower
(for 1 manday)
Date:
Place:
SL.No.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
Material
Brand
Quantity Per
Month
Cost per
month
Black Phenyl
White Phenyl
Iteol
Scented Disinfectant
Bombay Brooms
Coconut Brooms
Swabbing Cloth
Soap Oil
Washing Brush
Mop Stick
Dust Clearing Stick
Date :
Place :
27