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Search
Introduction Section
10 Hydraulic/Mechanical
Pullers/Drivers Section
General Purpose Pullers and Attachments
Jaw Pullers
Bearing Pullers
Single and Double Acting Puller Cylinders
Hydraulic Pumps
Miscellaneous
11 Lifting/Blocking/Clamping Section
Hoists
Jacks
Stands
Miscellaneous
13 Pneumatics Section
Hose/Regulators/Fittings
Hose Reels
Introduction
Caterpillar Responsibilities
If a defect in material or workmanship is found during the warranty period stated above,
Caterpillar will, during normal working hours and at a place of business of a Caterpillar
dealer or other source approved by Caterpillar, provide (at Caterpillars choice) new or
repaired parts or assembled components needed to correct the defect.
Note: Items replaced under this warranty become the property of Caterpillar.
User Responsibilities
The user is responsible for:
For Designated Hand Tools, Contractor Products, Shop Supplies, and Power Tools, the
warranty periods may be Lifetime, 12 months, or 6 months or as otherwise identified in the
Caterpillar Shop Supplies, Tools, and Contractor Products Warranty Information CD
(PERJ0051).
For Caterpillar Branded Paints, Chemicals, and Shop Fluids, warranty coverage is for
defects at time of purchase or as otherwise identified in the Caterpillar Shop Supplies, Tools,
and Contractor Products Warranty Information CD (PERJ0051).
Caterpillar is not responsible for failures resulting from alterations, abuse, neglect, normal
wear or any use in which Caterpillar judges improper.
The Caterpillar Dealer Service Tool Catalog (NENG2500) and the Caterpillar Shop Supplies,
Tools, and Contractor Products Warranty Information CD (PERJ0051) are available for
inspection at Caterpillar dealers and other establishments authorized by Caterpillar.
SELF5389-01
Limitations
For products operating outside of Australia, Fiji, Nauru, New Caledonia, New Zealand,
Papua New Guinea, the Solomon Islands and Tahiti, the following is applicable:
For products operating in Australia, Fiji, Nauru, New Caledonia, New Zealand,
Papua New Guinea, the Solomon Islands and Tahiti, the following is applicable:
SELF5389-01
Introduction
Tool Warranty
Tool Warranty is described in Form SELF5389-01 Warranty Statement stated on the back of the first page of the catalog.
Caterpillar Inc. warrants all products sold, against defects in workmanship or materials under normal
use, for Six Months after date of purchase, unless otherwise stated.
Certain other products are warranted against defects in workmanship or materials under normal use for either one year
from date of purchase or lifetime (stated as One Year or Lifetime).
Ordering Procedure
The majority of the products listed in this publication are stocked at Caterpillar parts facilities and are available from
the Parts Distribution System using normal stock or emergency ordering routines. These include hand tools, pneumatic tools,
torque and electronic tools, reconditioning tools, welding products, certain chemicals, preventative maintenance tools, etc.
Returned Goods
Contact Information
NACD
Jeff Curry
8900 N. Pioneer Road
Peoria, IL 61615-1522
EAME
Kevin Eccles
8900 N. Pioneer Road
Peoria, IL 61615-1522
LACD
John Jordan
8900 N. Pioneer Road
Peoria, IL 61615-1522
E-mail: Curry_Jeffery_T@cat.com
E-mail: Eccles_Kevin_D@cat.com
E-mail: Jordan_John_A@cat.com
APD, SCM
Allan Teuerle
8900 N. Pioneer Road
Peoria, IL 61615-1522
DSTD Hotline
(Dealer Service Tool Division)
8900 N. Pioneer Road
Peoria, IL 61615-1522