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2.

1: Country/Economy Profiles

Malaysia
Key indicators
Population (millions), 2011 ..................................................................................................................... 29.0
Surface area (1,000 square kilometers), 2011 ..................................................................................... 330.8
Gross domestic product (current US$ billions), 2011 ........................................................................... 287.9
Gross domestic product (current PPP, $) per capita, 2011 ............................................................. 16,239.8
Real GDP growth (percent), 2011 ............................................................................................................ 5.1
Environmental Performance Index 2012, rank (out of 132 economies), 2011 ........................................... 25

Travel & Tourism indicators

T&T industry
GDP growth forecast

T&T industry, 2012 estimates


Absolute value
Percent of total
(20132022)
T&T industry GDP (US$ millions).....................................................19,521.2 ................ 6.8 .................... 4.3
T&T industry employment (1,000 jobs) ................................................768.9 ................ 6.4 .................... 2.8
T&T economy, 2012 estimates
T&T economy GDP (US$ millions) .....................................................43,081 .............. 15.1 .................... 4.3
T&T economy employment (1,000 jobs) ..............................................1,595 .............. 13.2 .................... 2.8

25,000

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20,000

15,000

15,000

10,000

10,000

5,000

5,000

International tourism receipts


(US$ millions)

International tourist arrivals


(thousands)

International tourist arrivals (thousands), 2011 ................................24,714.3


International tourism receipts (US$, millions), 2011 .........................19,599.0

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The Travel & Tourism Competitiveness Index

2005

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International tourist
arrivals (thousands)
International tourism
receipts (US$ millions)

Rank
Score
(out of 140) (17)

2013 Travel & Tourism Competitiveness Index ............. 34 .....4.7


2011 Travel & Tourism Competitiveness Index ..............................35 ......4.6
2009 Travel & Tourism Competitiveness Index ..............................32 ......4.7
T&T regulatory framework .........................................................55 ......4.8
Policy rules and regulations ............................................................9 ......5.3
Environmental sustainability ..........................................................61 ......4.7
Safety and security .......................................................................66 ......4.8
Health and hygiene.......................................................................73 ......4.6
Prioritization of Travel & Tourism ...................................................51 ......4.7
Business environment and infrastructure .................................41 ......4.4
Air transport infrastructure ............................................................26 ......4.5
Ground transport infrastructure.....................................................36 ......4.6
Tourism infrastructure ...................................................................73 ......3.8
ICT infrastructure ..........................................................................57 ......3.5
Price competitiveness in the T&T industry ......................................5 ......5.4
T&T human, cultural, and natural resources .............................17 ......4.9
Human resources .........................................................................28 ......5.4
Education and training............................................................................30 ........5.3
Availability of qualified labor ....................................................................24 ........5.4

Affinity for Travel & Tourism ..........................................................16 ......5.4


Natural resources .........................................................................18 ......5.1
Cultural resources.........................................................................31 ......3.9
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Note:

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 83.

240 | The Travel & Toursim Competitiveness Report 2013

2013 World Economic Forum

2.1: Country/Economy Profiles

Malaysia
The Travel & Tourism Competitiveness Index in detail
INDICATOR

SCORE

RANK

INDICATOR

SCORE

RANK

1st pillar: Policy rules and regulations ................ 5.3.............. 9

8th pillar: Tourism infrastructure ......................... 3.8............ 73

1.01 Prevalence of foreign ownership .......................... 5.0 ............52

8.01 Hotel rooms/100 pop.* ........................................ 0.7 ............47

1.02 Property rights ..................................................... 5.4 ............28

8.02 Presence of major car rental co. (17)* ................... 3 ............97

1.03 Business impact of rules on FDI .......................... 5.5 ............10

8.03 ATMs accepting Visa cards/million pop.* ......... 415.0 ............49

1.04 Visa requirements, no. of countries* ................ 163.0 ..............3


1.05 Openness bilateral ASAs (038)* ....................... 12.2 ............49

9th pillar: ICT infrastructure ................................ 3.5............ 57

1.06 Transparency of government policymaking .......... 5.2 ............17

9.01 ICT use for B-to-B transactions ........................... 5.6 ............33

1.07 No. of days to start a business*.............................. 6 ............16

9.02 ICT use for B-to-C transactions ........................... 5.4 ............26

1.08 Cost to start a business, % GNI/capita* ............ 15.1 ............90

9.03 Individuals using the Internet, %* ....................... 61.0 ............41

1.09 GATS commitment restrictiveness (0100)* ....... 54.6 ............66

9.04 Fixed telephone lines/100 pop.* ........................ 14.7 ............84


9.05 Broadband Internet subscribers/100 pop.* .......... 7.4 ............67

2nd pillar: Environmental sustainability .............. 4.7............ 61

9.06 Mobile telephone subscriptions/100 pop.* ....... 127.0 ............34

2.01 Stringency of environmental regulation................. 5.0 ............31

9.07 Mobile broadband subscriptions/100 pop.* ....... 12.3 ............69

2.02 Enforcement of environmental regulation ............. 4.9 ............27


2.03 Sustainability of T&T industry development .......... 5.6 ..............8

10th pillar: Price competitiveness in T&T ind. ..... 5.4.............. 5

2.04 Carbon dioxide emission, million tons/capita* ...... 7.6 ..........103

10.01 Ticket taxes and airport charges (0100)*.......... 89.3 ............20

2.05 Particulate matter concentration, g/m* ........... 18.6 ............32

10.02 Purchasing power parity* ..................................... 0.6 ............66

2.06 Threatened species, %* ..................................... 13.0 ..........127

10.04 Fuel price, US$ cents/liter* ................................ 56.0 ............17

2.07 Environm. treaty ratification (025)* ....................... 18 ............84

10.03 Extent and effect of taxation ................................ 4.7 ............14


10.05 Hotel price index, US$* ................................... 107.7 ............31

3rd pillar: Safety and security ............................. 4.8............ 66


3.01 Business costs of crime and violence .................. 4.9 ............67

11th pillar: Human resources .............................. 5.4............28

3.02 Reliability of police services.................................. 5.0 ............40

Education and training ......................................... 5.3 ............30

3.03 Road traffic accidents/100,000 pop.* ................ 23.6 ............96

11.01 Primary education enrollment, net %* ................ 95.9 ............46

3.04 Business costs of terrorism ................................. 5.7 ............56

11.02 Secondary education enrollment, gross %* ....... 68.3 ..........102


11.03 Quality of the educational system ........................ 5.1 ............14

4th pillar: Health and hygiene ............................. 4.6............ 73

11.04 Local availability specialized research & training ... 5.4 ............17

4.01 Physician density/1,000 pop.* ............................. 0.9 ............89

11.05 Extent of staff training .......................................... 5.2 ..............7

4.02 Access to improved sanitation, % pop.* ............ 96.0 ............49

Availability of qualified labor ................................. 5.4 ............24

4.03 Access to improved drinking water, % pop.* ... 100.0 ..............1

11.06 Hiring and firing practices .................................... 4.5 ............34

4.04 Hospital beds/10,000 pop.*............................... 18.0 ............87

11.07 Ease of hiring foreign labor .................................. 4.4 ............45


11.08 HIV prevalence, % adult pop.* ............................. 0.5 ............85

5th pillar: Prioritization of Travel & Tourism ........ 4.7............ 51

11.09 Business impact of HIV/AIDS............................... 4.9 ............89

5.01 Government prioritization of the T&T industry ...... 6.2 ............20

11.10 Life expectancy, years* ...................................... 74.3 ............57

5.02 T&T govt expenditure, % govt budget* .............. 1.8 ..........114


5.03 Effectiveness of marketing to attract tourists ....... 5.6 ............14

12th pillar: Affinity for Travel & Tourism ............. 5.4............16

5.04 Comprehensiveness of T&T data (0120)* ......... 68.0 ............59

12.01 Tourism openness, % of GDP* .......................... 10.5 ............21

5.05 Timeliness of T&T data (018)* .......................... 13.5 ............71

12.02 Attitude of population toward foreign visitors ....... 6.3 ............56


12.03 Extension of business trips recommended .......... 5.9 ............27

6th pillar: Air transport infrastructure.................. 4.5............26

12.04 Degree of customer orientation............................ 5.4 ............16

6.01 Quality of air transport infrastructure .................... 5.9 ............24


6.02 Airline seat kms/week, dom., millions* ............. 355.7 ............13

13th pillar: Natural resources .............................. 5.1............18

6.03 Airline seat kms/week, intl, millions* ............. 1,120.1 ............21

13.01 No. of World Heritage natural sites* ........................ 2 ............25

6.04 Departures/1,000 pop.* ....................................... 8.5 ............44

13.02 Quality of the natural environment........................ 5.1 ............43

6.05 Airport density/million pop.* ................................. 1.3 ............35

13.03 Total known species* ....................................... 1,248 ............22

6.06 No. of operating airlines*.................................... 59.0 ............26

13.04 Terrestrial biome protection (017%)*................. 17.0 ..............1

6.07 International air transport network ....................... 5.9 ............23

13.05 Marine protected areas, %* ................................. 0.7 ............52

7th pillar: Ground transport infrastructure .......... 4.6............ 36

14th pillar: Cultural resources ............................. 3.9............31

7.01 Quality of roads ................................................... 5.4 ............27

14.01 No. of World Heritage cultural sites* ....................... 3 ............74

7.02 Quality of railroad infrastructure ........................... 4.9 ............17

14.02 Sports stadiums, seats/million pop.* ........... 32,761.1 ............73

7.03 Quality of port infrastructure................................. 5.5 ............21

14.03 No. of intl fairs and exhibitions* ....................... 124.7 ............30

7.04 Quality of ground transport network .................... 5.1 ............34

14.04 Creative industries exports, % of world total*....... 0.9 ............26

7.05 Road density/million pop.* ................................. 30.0 ............73

2013 World Economic Forum

The Travel & Toursim Competitiveness Report 2013 | 241