Professional Documents
Culture Documents
03 / 2009-12-Wilo
Wilo-Stratos/-D/-Z/-ZD
D
GB
NL
Inbouw- en bedieningsvoorschriften
Fig. 1a:
Fig. 1b:
3
Fig. 2a:
Fig. 3:
1.1
1.2
1.3
Fig. 2b:
Fig. 5:
!
Achtung
Attention
1 - 230V
Achtung nung
Netzspan
Option
Attention
IF-Modul
Mains Voltage
Fig. 4:
Fig. 6:
Fig. 7:
Fig. 8:
HH
H max
1 H
Hss
2 Hs
Hs
Hmin
Q
Q
Fig. 9:
H
H max
1 H
Hss
2 Hs
Hmin
Q
Fig. 10:
Hs
Hs
Hs max
Hs var.
Hs min
T min
T max
Q min
T med
Fig. 11:
H
Hs
Hs
ns = const
nmax = const
Q max
GB
47
88
NL
Montage- en bedieningsvoorschriften
129
English
45
English
10
10.1
10.2
10.3
11
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WILO SE 12/2009
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1 General
Installation
and information
operating instructions
1.1 About this document
These installation and operating instructions are an integral part of the product.
They must be kept readily available at the place where the product is stored.
Strict adherence to these instructions is a precondition for the proper use and
correct operation of the product.
The installation and operating instructions apply to the unit version and the
related safety standards at the time of going to press.
2 Safety
These operating instructions contain basic information which must be adhered
to during installation and operation. For this reason, these operating instructions must, without fail, be read by the service technician and the responsible
operator before installation and commissioning.
Not only the general safety information specified under the main point of safety
must be adhered to, but also the special safety instructions with danger symbols
inserted under the following main points.
2.1 Designation of notes in the operating instructions
Symbols:
General danger symbol
Danger due to electrical voltage
NOTE:
Signal words:
DANGER!
Acutely dangerous situation.
Non-observance will result in death or serious injuries.
WARNING!
The user can suffer (serious) injuries. 'Warning' implies that (serious) injury
to persons is probable if this information is disregarded.
CAUTION!
There is a risk of damaging the pump/unit. 'Caution' implies that damage to
the product is likely if the information is disregarded.
NOTE: Useful information on using the product. It also draws attention to possible problems.
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4 Intended use
49
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5 Product details
5.1 Type key
Example: Stratos-D 32/1-12
Stratos
32
1-12
5.2
Technical data
50
= high-efficiency pump
= single-head pump
-D = twin-head pump
-Z = single-head pump for secondary hot water circulation
systems
-ZD= twin-head pump for secondary hot water circulation systems
(Stratos-ZD not available in Germany)
32 = flange connection nominal diameter of 32
Screwed connection:
25 (Rp 1), 30 (Rp 1)
Flange connection:
32, 40, 50, 65, 80, 100
Combination flange (PN 6/10):DN 32, 40, 50, 65
1 = lowest selectable delivery head in [m]
12 = maximum delivery head in [m] at Q = 0 m3/h
WILO SE 12/2009
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5.2
Technical data
Wilo-Stratos-Z
Admissible fluid temperature
TMed
TMed
TMed
-10C...+50C
+95C
+110C
0.3 bar
0.3 bar
0.3 bar
0.3 bar
0.5 bar
0.3 bar
0.5 bar
0.5 bar
0.7 bar
0.7 bar
0.7 bar
1.0 bar
1.0 bar
1.0 bar
1.0 bar
1.2 bar
1.0 bar
1.2 bar
1.2 bar
1.5 bar
1.5 bar
1.5 bar
1.6 bar
1.6 bar
1.6 bar
1.6 bar
1.8 bar
1.6 bar
1.8 bar
1.8 bar
2.3 bar
2.3 bar
2.3 bar
The values apply up to 300 m above sea level; allowance for higher positions:
0.01 bar/100 m increase in height.
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Starting time
approx. 9 sec
approx. 4 sec
approx. 4 sec
approx. 3 sec
approx. 7 sec
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Pump alteration: If only one pump is running (in main/standby, peak load or setback mode), the pump is changed after every 24 hours of effective running time.
Both pumps are running at the time of the pump alteration in order to ensure
that operation is not interrupted.
NOTE: Both pumps will always be running if both the manual control mode and
the synchronous mode are active at the same time. No pump alteration takes place.
No pump alteration takes place during the active night reduction after 24 h of
effective running time.
6.2.6 Definition of the symbols on the LC display
Symbol
Definition
auto
Control mode; automatic switchover to setback mode is enabled. Setback mode is activated at the minimum heating requirement.
Pump runs in setback mode (night reduction) at min. speed.
auto
(no symbol)
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Symbol
Definition
In the manual control mode, the speed and the nominal delivery head of
the p-c or p-v operating mode of the pump can be set via the 0-10V
input of the Stratos IF-modules Ext.Off, Ext.Min and SBM. In this case,
the red button cannot be used for setpoint entries.
p-T control mode, regulation to temperature-related differential
pressure setpoint (Fig. 10) The current setpoint HS is displayed. This
control mode can only be activated via the IR-Monitor/IR-module or via
PLR/LON/CAN.
All settings at the module apart from fault acknowledgement are disabled. They are disabled by the IR-Monitor/IR-module. Settings can only
be made and enabled again with the IR-Monitor/IR-module.
The pump is operated via a serial data interface. The On/Off function
is not activated at the module. Only
,
, , the display
position and fault acknowledgement still have to be set on the module.
Operation at the interface can be interrupted temporarily with the IRMonitor/IR-module (for inspection or for reading out data).
The pump runs as slave pump. No changes can be made on the display.
The twin-head pump runs in efficiency-optimised peak load operation
mode (master + slave).
The twin-head pump runs in main/standby mode (master or slave).
Displayed for pump with IF module LON in order to send a service message to the building control centre.
The pump is set in the US units mode.
HV
AC
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NOTE: After 30 s without any new entry being made, the display jumps back to
Level 1 (display of the operating state). Temporary, non-acknowledged modifications are discarded.
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Stratos 25/1-6(8)
Stratos 30/1-6(8)
Stratos 30/1-12
Suction port
36
41
-
Pressure port
36
46
-
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Screw diameter
Tensile strength class
Permitted tightening torque
Min. screw length with
DN32/DN40
DN50/DN65
Screw diameter
Tensile strength class
Permitted tightening torque
Min. screw length with
DN80
DN100
PN10/16 nominal
pressure
M12
4.6 or higher
40 Nm
M16
4.6 or higher
95 Nm
55 mm
60 mm
60 mm
65 mm
PN10/16 nominal
pressure
M16
4.6 or higher
95 Nm
M16
4.6 or higher
95 Nm
60 mm
70 mm
65 mm
70 mm
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The entire motor does not have to be pulled out of the pump housing if only the
control module is to be brought into a different position. The motor can be
turned into the desired position while inserted in the pump housing if there is
sufficient space.
CAUTION! Risk of material damage!
Do not damage the O-ring between the motor head and pump housing in the
process. The O-ring must lie unturned in the chamfer of the endshield facing
the impeller.
WARNING! Danger of personal injury!
CAUTION! Risk of material damage!
The shaft is connected inseparably to the impeller, the endshield and the
rotor. This unit is secured against being accidentally pulled out of the motor.
A considerable risk potential is posed, by the sudden attraction of iron/steel
objects, interference to electric devices (danger to persons with pacemakers) or destruction of magnetic cards, for example, if the rotor together with
its strong magnets is not inserted in the motor housing.
The control module can be disconnected from the motor by undoing two screws
if the screws on the motor flange are unable to be accessed (see Section 7.1.4).
7.1.4 Removal / installation of the control module
The control module is disconnected from the motor by undoing two screws
(Fig. 4):
Undo the terminal box cover screws (pos. 1).
Remove the terminal box cover (pos. 2).
Remove the sealing plugs with a small screwdriver, avoiding damage to the
plugs (pos. 3).
The sealing plugs may not be available, depending on the pump type.
Undo the M5 internal hexagon screws (size 4) (pos. 4).
Pull the control module off the motor (pos. 5).
Install the module in the reverse order. Do not forget to install the flat gasket
(pos. 6) between the motor housing and control module.
Warning! Danger of electric shock!
Do not stick any sharp objects (nails, screwdrivers, wire) in the contacts on
the motor. Dangerous voltages can arise at the motor contacts in dynamic
operation of the pump (rotor drive).
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glands tight. Furthermore any cables nearby screwed connections for outlet
loops should be bent in order to divert any accumulating drip water. Close any
unassigned cable glands with the existing sealing discs and screw them tight.
Assignment of the cable connections:
The following table shows which combinations of electric circuits the individual
cable glands can be assigned in a cable. DIN EN 60204-1 (VDE 0113, Bl.1) should
be observed:
Section 14.1.3 in a nutshell: conductors of different electric circuits may
belong to the same multi-conductor cable if the highest voltage which may
occur in the cable is insulated sufficiently.
Section 4.4.2 in a nutshell: signal lines with low levels should be separated from
power lines if there is a potential risk of functional interference due to EMC.
1.*
Cable cross-section
Function
Cable type
2.
Function
Cable type
3.
Function
PG 13,5PG
PG 9PG
PG 7PG
8...10 mm
6...8 mm
5...7 mm
SSM mains
line
5 x 1.5 mm
Mains line
3 x 1.5 mm
3 x 2.5 mm
Mains line
Cable type
3 x 1.5 mm
3 x 2.5 mm
4.
Function
Cable type
5.
Function
Cable type
Mains line
3 x 1.5 mm
3 x 2.5 mm
Mains line
3 x 1.5 mm
3 x 2.5 mm
DP management
SSM
Two-wire cable
SSM/0...10V/Ext.Off
or
SSM/0...10V/Ext.Min
or
SSM/SBM/0...10V
or
SSM/SBM/Ext.Off
Multi-wire control
cable, number of wires
according to number of
control circuits, shielded
if necessary
PLR/LON/CAN
Bus cable
LON/CAN
Bus cable
Two-wire cable
(l 2.5 m)
DP management
Two-wire cable
(l 2.5 m)
DP management
Two-wire cable
(l 2.5 m)
DP management
Two-wire cable
(l 2.5 m)
LON/CAN
Bus cable
Table 7.2
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8 Commissioning
8.1 Filling and venting
Fill and vent the system correctly. The pump rotor chamber is automatically
vented already after a short operating time. Brief dry running will not damage
the pump.
WARNING! Danger of injury!
There is a risk of burns if the pump is touched! The entire pump may become
very hot, depending on the operating state of the pump or system (fluid temperature). The temperature at the cooling radiator may rise up to 70 C
within the permitted operating conditions.
8.2 Setting the menu
8.2.1 Using the control button (Fig. 1a, pos. 1.3)
From the basic setting, the setting menus are selected one after another by
pressing the button (press longer than 1 second for the first menu). The current
symbol flashes. The parameters can be moved backwards or forwards on the
display by turning the button clockwise or anti-clockwise. The newly set symbol
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flashes. The new setting is applied and the next setting option is activated by
pressing the button.
The setpoint (differential pressure or speed) is changed in the basic setting by
turning the control button. The new value flashes. The new setpoint is saved by
pressing the button.
The old value is retained and the basic setting is displayed again if the new setting is not confirmed within 30 seconds.
8.2.2 Switchover of the display
It can be set whether the display is to be turned by 90 for the respective
arrangement of the control module, depending on whether it is installed in horizontal or vertical position. The positional setting can be made in menu item 3.
The display position specified by the basic setting flashes with ON (for horizontal installation position). The display can be switched over by turning the
setting knob. ON flashes for the vertical installation position. The setting is
confirmed by pressing the setting knob.
Switchover of the display
Horizontal
Vertical
Positional setting
in menu item 3
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Setting
All symbols appear on the display for 2 seconds
when the module is switched on. The current setis then displayed.
ting
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LC display
Setting
Vertical / horizontal positional setting of the display
The set position of the display is indicated by ON
flashing.
The other position is selected by turning
the control button.
The setting is applied.
67
English
LC display
Setting
Menu item
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LC display
Setting
One of the following two symbols flashes:
auto
auto
is dis-
in setback mode.
69
English
Setting
All symbols appear on the display for two seconds
after switching on the module. Then menu
appears.
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Setting
SL appears on this display by
on MA. The
71
English
Setting
In the basic settings (menu level 1), press
the operating button for > 6 s.
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LC display
Setting
Rotating the control button will switch
the setting to the cooling/air-conditioning (AC) operating mode.
The setting is applied.
The next menu is displayed.
If no setting is made in the subsequent menu within 30 s, then the display will once
again show the basic setting .
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Setting
If a fault occurs, the current fault is indicated by
E = error, the code no. and by the error source
motor, control module or mains connection flashing.
Refer to Chapter 10 for code numbers and their
meaning
System conditions
Secondary hot water circulation systems with resistance in the generator circuit
50% of the resistance in
the ascending pipe
74
Recommended
control mode
p-v
WILO SE 12/2009
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System type
System conditions
p-c
1. Two-pipe systems
Pump is installed in the flow pipe.
The flow temperature is controlled
by atmospheric conditions.
The volume flow increases together
with the flow temperature.
2. One-pipe systems
Pump is installed in the return pipe.
The flow temperature is constant.
The volume flow falls as the return
temperature rises.
3. Primary circuits with condensing
boiler
Pump is installed in the return pipe.
The volume flow decreases as the
return temperatures rises.
p-T
Secondary hot water circulation systems with resistance in the generator circuit
50% of the resistance in
the ascending pipe
Heating systems
Recommended
control mode
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System type
System conditions
Heating-ventilation/airconditioning systems
Secondary hot water circulation systems
Heating systems
76
1. All systems
Pump is installed in the flow pipe.
The flow temperature falls during
low load periods (e.g. at night).
Pump runs 24 hours without external control at the mains.
Recommended
control mode
Autopilot
setback mode
WILO SE 12/2009
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p-v (Fig. 8)
Duty point on
maximum curve
77
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9 Maintenance
Have maintenance and repair work carried out by qualified personnel only.
WARNING! Danger of electric shock!
Any danger from electrical current should be ruled out.
The pump should be electrically isolated and secured against unauthorised
switch-on prior to any maintenance or repair work.
Any damage to the connection cable should always be rectified by a qualified
electrician only.
WARNING! Risk of scalding!
At high fluid temperatures and system pressures, allow the pump to cool
down first and then depressurise the system.
Causes
Remedy
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English
Code
no.
Symbol Fault
flashing
Cause
Remedy
E04
Mains undervoltage
Mains overloaded
Mains overvoltage
E10
Line
terminal
Line
terminal
Motor
E20
Motor
Excess
winding
temperature
E05
E21
Motor
E23
Motor
E25
Motor
E30
Module
E31
Module
E36
Module
Motor overload
Short circuit/
earth leakage
Faulty contact
Excess module temperature
Excess power
section temperature
Module
defective
Motor overloaded
Motor defective
Re-connect module
Electronic components
defective
80
Warning messages
The fault (warning only) is displayed.
The fault signal LED and the SSM relay do not respond.
The pump continues to run. The fault may occur any amount of times.
The indicated faulty operating state must not occur for a long period of time.
The cause should be eliminated.
EXCEPTION: If the E04 and E05 in HV operation warnings apply for longer
than 5 minutes, they are transmitted as fault signals (see Section 10.1).
WILO SE 12/2009
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Code
no.
Symbol Fault
flashing
E03
Water temperature
>110 C
Mains undervoltage
Mains overvoltage
Dynamic
operation
E04
E05
E07
E09
Turbine
operation
E11
Pump idling
E38
E50
E51
E52
Motor
Fluid temp.
sensor
defective
PLR/LON/
CAN communication
fault
Impermissible combination
Master/slave
communication fault
Cause
Remedy
Different pumps
81
English
Code
no.
E53
E54
MA
Symbol Fault
flashing
Nonauthorised
CAN address
Connection
I/O - module
Master/slave
not set
Cause
Remedy
Check connection
Define the master and
slave
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Fault signals:
Warning messages:
Fault
Autostart
PUMP goes on
E03
E04
E05
See
Table I
Code no.
Fault signal LED on
DP: switchover to
other pump
No manual reset
possible SBM
operation signal relay
opens with IF module
Stratos SBM and
Ext.Off/SBM
E07
E11
E38
E09
Pump
goes off
as long as
error
applies
E04
E05
Control mode
longer than
5 minutes
Number
of errors
in 24 h
Number
of errors
in 24 h
E50
E51
E52
MA
Maximum 5 times in
E25
E30
E31
E36
shorter than 5
Maximum 5 times in
E10
E20
E21
E23
Fault
Code no.
Fault signal LED on
SSM opens
PLR/LON/CAN fault signal
Manual reset
PUMP goes on
Control mode
83
English
Fault
E04
E05
E10
E20
E21
E23
E25
E30
E31
E36
Manual reset
PUMP goes on
Fault
E03
E07
E09
E11
See
table
Code no.
Fault signal LED "on"
SSM opens
DP: switchover to other pump
SBM operation signal relay opens
E38
E50
E51
E52
E53
E54
MA
with
Control mode
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11 Spare parts
Spare parts are ordered via local specialists and/or Wilo after-sales service.
To avoid queries and incorrect orders, all data on the name plate should be submitted for each order.
85
D
GB
F
EG Konformittserklrung
EC Declaration of conformity
Dclaration de conformit CE
(gem Anhang / according annex / conforme appendice 1A, 2006/42/EG)
Stratos
Stratos-D
Stratos-Z
EG-Maschinenrichtlinie
EC-Machinery directive
Directives CE relatives aux machines
2006/42/EG
Die Schutzziele der Niederspannungsrichtlinie werden gem Anhang I, Nr. 1.5.1 der Maschinenrichtlinie 2006/42/EG
eingehalten.
The protection objectives of the low-voltage directive are realized according annex I, No. 1.5.1 of the
EC-Machinery directive 2006/42/EC.
Les objectifs protection de la directive basse-tension sont respectes conformment appendice I, no 1.5.1 de la
directive CE relatives aux machines 2006/42/CE.
2004/108/EG
EN
EN
EN
EN
EN
EN
EN
EN
809
12100-1
12100-2
14121-1
61800-3
61800-5-1
60335-1
60335-2-51
Bei einer mit uns nicht abgestimmten technischen nderung der oben genannten Bauarten, verliert diese Erklrung ihre Gltigkeit.
If the above mentioned series are technically modified without our approval, this declaration shall no longer be applicable.
Si les gammes mentionnes ci-dessus sont modifies sans notre approbation, cette dclaration perdra sa validit.
Gerhard Hunnekuhl
Nortkirchenstrae 100
44263 Dortmund
Germany
Dortmund, 30.11.2009
Erwin Prie
Quality Manager
Document: 2105111.1
WILO SE
Nortkirchenstrae 100
44263 Dortmund
Germany
NL
Dichiarazione di conformit CE
Con la presente si dichiara che i presenti prodotti sono conformi
alle seguenti disposizioni e direttive rilevanti:
Declaracin de conformidad CE
Por la presente declaramos la conformidad del producto en su
estado de suministro con las disposiciones pertinentes siguientes:
Directiva sobre mquinas 2006/42/EG
CE- frskran
Hrmed frklarar vi att denna maskin i levererat utfrande
motsvarar fljande tillmpliga bestmmelser:
EU-Overensstemmelseserklring
Vi erklrer hermed at denne enheten i utfrelse som levert er i
overensstemmelse med flgende relevante bestemmelser:
EGMaskindirektiv 2006/42/EG
EGMaskindirektiv 2006/42/EG
se fregende sida
se forrige side
FIN
DK
CE-standardinmukaisuusseloste
Ilmoitamme tten, ett tm laite vastaa seuraavia asiaankuuluvia
mryksi:
EF-overensstemmelseserklring
Vi erklrer hermed, at denne enhed ved levering overholder
flgende relevante bestemmelser:
EK-megfelelsgi nyilatkozat
Ezennel kijelentjk, hogy az berendezs megfelel az albbi
irnyelveknek:
EUkonedirektiivit: 2006/42/EG
EUmaskindirektiver 2006/42/EG
P
Declarao de Conformidade CE
se forrige side
CZ
PL
RUS
Prohlen o shod ES
Deklaracja Zgodnoci WE
stosowanymi
y normami zharmonizowanymi,
y a w szczeglnoci:
g
. #$ &
2004/108/EG
GR
TR
RO
EC-Declara7ie de conformitate
Prin prezenta declarOm cO acest produs aMa cum este livrat,
corespunde cu urmOtoarele prevederi aplicabile:
EST
LV
LT
E vastavusdeklaratsioon
Kesolevaga tendame, et see toode vastab jrgmistele
asjakohastele direktiividele:
EC - atbilstxbas deklar{cija
Ar o m[s apliecin\m, ka is izstr\d\jums atbilst sekojoiem
noteikumiem:
EB atitikties deklaracija
iuo paymima, kad is gaminys atitinka ias normas ir direktyvas:
Masinadirektiiv 2006/42/E
vt eelmist lk
r. ankstesniame puslapyje
SK
SLO
BG
ES vyhlsenie o zhode
Tmto vyhlasujeme, e kontrukcie tejto kontruk(nej srie v
dodanom vyhotoven vyhovuj nasledujcim prslunm
ustanoveniam:
Stroje - smernica 2006/42/ES
ES izjava o skladnosti
Izjavljamo, da dobavljene vrste izvedbe te serije ustrezajo slede(im
zadevnim dolo(ilom:
E~-
x, #
"
:
2006/42/EO
E
2004/108/E~
"
&
{
:
|. #
&
M
Dikjarazzjoni ta konformit KE
B'dan il-mezz, niddikjaraw li l-prodotti tas-serje jissodisfaw iddispoizzjonijiet relevanti li ejjin:
Makkinarju - Direttiva 2006/42/KE
Kompatibbilt elettromanjetika - Direttiva 2004/108/KE
kif ukoll standards armonizzati adottati fil-leilazzjoni nazzjonali
b'mod partikolari:
ara l-pana
l pana ta'
ta qabel
WILO SE
Nortkirchenstrae 100
44263 Dortmund
Germany
WILO SE
Nortkirchenstrae 100
44263 Dortmund
Germany
T 0231 4102-0
F 0231 4102-7363
wilo@wilo.com
www.wilo.de
Croatia
WILO Hrvatska d.o.o.
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T +38 51 3430914
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WILO Praha s.r.o.
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T +420 234 098711
info@wilo.cz
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WILO Danmark A/S
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T +45 70 253312
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WILO Eesti O
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T +372 6509780
info@wilo.ee
Finland
WILO Finland OY
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T +358 207401540
wilo@wilo.fi
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WILO S.A.S.
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T +33 1 30050930
info@wilo.fr
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WILO (U.K.) Ltd.
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DE14 2WJ BurtonWILO Canada Inc.
Upon-Trent
Calgary, Alberta T2A 5L4
T +44 1283 523000
T +1 403 2769456
sales@wilo.co.uk
bill.lowe@wilo-na.com
China
WILO China Ltd.
101300 Beijing
T +86 10 58041888
wilobj@wilo.com.cn
Greece
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Hungary
WILO Magyarorszg Kft
2045 Trkblint
(Budapest)
T +36 23 889500
wilo@wilo.hu
Lebanon
WILO SALMSON
Lebanon
12022030 El Metn
T +961 4 722280
wsl@cyberia.net.lb
India
WILO India Mather and
Platt Pumps Ltd.
Pune 411019
T +91 20 27442100
service@
pun.matherplatt.co.in
Lithuania
WILO Lietuva UAB
03202 Vilnius
T +370 5 2136495
mail@wilo.lt
Serbia and
Montenegro
WILO Beograd d.o.o.
11000 Beograd
T +381 11 2851278
office@wilo.co.yu
The Netherlands
WILO Nederland b.v.
1551 NA Westzaan
T +31 88 9456 000
info@wilo.nl
Slovakia
WILO Slovakia s.r.o.
82008 Bratislava 28
T +421 2 45520122
wilo@wilo.sk
Norway
WILO Norge AS
0975 Oslo
T +47 22 804570
wilo@wilo.no
Slovenia
WILO Adriatic d.o.o.
1000 Ljubljana
T +386 1 5838130
wilo.adriatic@wilo.si
Poland
WILO Polska Sp. z.o.o.
05-090 Raszyn
T +48 22 7026161
wilo@wilo.pl
South Africa
Salmson South Africa
1610 Edenvale
T +27 11 6082780
errol.cornelius@
salmson.co.za
Indonesia
WILO Pumps Indonesia
Jakarta Selatan 12140
T +62 21 7247676
citrawilo@cbn.net.id
Ireland
WILO Engineering Ltd.
Limerick
T +353 61 227566
sales@wilo.ie
Italy
WILO Italia s.r.l.
20068 Peschiera
Borromeo (Milano)
T +39 25538351
wilo.italia@wilo.it
Kazakhstan
WILO Central Asia
050002 Almaty
T +7 727 2785961
in.pak@wilo.kz
Portugal
Bombas Wilo-Salmson
Portugal Lda.
4050-040 Porto
T +351 22 2080350
bombas@wilo.pt
Spain
WILO Ibrica S.A.
28806 Alcal de
Henares (Madrid)
T +34 91 8797100
wilo.iberica@wilo.es
Korea
WILO Pumps Ltd.
621-807 Gimhae
Gyeongnam
T +82 55 3405890
wilo@wilo.co.kr
Romania
WILO Romania s.r.l.
077040 Com. Chiajna
Jud. Ilfov
T +40 21 3170164
wilo@wilo.ro
Latvia
WILO Baltic SIA
1019 Riga
T +371 67 145229
mail@wilo.lv
Russia
WILO Rus ooo
123592 Moscow
T +7 495 7810690
wilo@wilo.ru
Switzerland
EMB Pumpen AG
4310 Rheinfelden
T +41 61 83680-20
info@emb-pumpen.ch
Sweden
WILO Sverige AB
35246 Vxj
T +46 470 727600
wilo@wilo.se
Taiwan
WILO-EMU Taiwan Co.
Ltd.
110 Taipeh
T +886 227 391655
nelson.wu@
wiloemutaiwan.com.tw
Turkey
WILO Pompa Sistemleri
San. ve Tic. A.S.
34530 Istanbul
T +90 216 6610211
wilo@wilo.com.tr
Ukraina
WILO Ukraina t.o.w.
01033 Kiew
T +38 044 2011870
wilo@wilo.ua
United Arab Emirates
WILO Middle East FZE
Jebel Ali - Dubai
T +971 4 886 4771
info@wilo.com.sa
USA
WILO-EMU USA LLC
Thomasville,
Georgia 31792
T +1 229 5840097
info@wilo-emu.com
WILO USA LLC
Melrose Park, Illinois
60160
T +1 708 3389456
mike.easterley@
wilo-na.com
Vietnam
WILO Vietnam Co Ltd.
Ho Chi Minh City,
Vietnam
T +84 8 38109975
nkminh@wilo.vn
Bosnia and
Herzegovina
71000 Sarajevo
T +387 33 714510
zeljko.cvjetkovic@wilo.ba
Macedonia
1000 Skopje
T +389 2 3122058
valerij.vojneski@
wilo.com.mk
Moldova
2012 Chisinau
T +373 2 223501
sergiu.zagurean@
wilo.md
Tajikistan
734025 Dushanbe
T +992 37 2232908
farhod.rahimov@
wilo.tj
Armenia
375001 Yerevan
T +374 10 544336
info@wilo.am
Georgia
0179 Tbilisi
T +995 32 306375
info@wilo.ge
Mexico
07300 Mexico
T +52 55 55863209
roberto.valenzuela@
wilo.com.mx
Rep. Mongolia
Ulaanbaatar
T +976 11 314843
wilo@magicnet.mn
Turkmenistan
744000 Ashgabad
T +993 12 345838
wilo@wilo-tm.info
Uzbekistan
100015 Tashkent
T +998 71 1206774
info@wilo.uz
November 2009
WILO SE
Nortkirchenstrae 100
44263 Dortmund
Germany
T 0231 4102-0
F 0231 4102-7363
wilo@wilo.com
www.wilo.de
Wilo-Vertriebsbros in Deutschland
G1 Nord
WILO SE
Vertriebsbro Hamburg
Beim Strohhause 27
20097 Hamburg
T 040 5559490
F 040 55594949
hamburg.anfragen@wilo.com
G3 Ost
WILO SE
Vertriebsbro Dresden
Frankenring 8
01723 Kesselsdorf
T 035204 7050
F 035204 70570
dresden.anfragen@wilo.com
G5 Sd-West
WILO SE
Vertriebsbro Stuttgart
Hertichstrae 10
71229 Leonberg
T 07152 94710
F 07152 947141
stuttgart.anfragen@wilo.com
G2 Nord-Ost
WILO SE
Vertriebsbro Berlin
Juliusstrae 5253
12051 Berlin-Neuklln
T 030 6289370
F 030 62893770
berlin.anfragen@wilo.com
G4 Sd-Ost
WILO SE
Vertriebsbro Mnchen
Adams-Lehmann-Strae 44
80797 Mnchen
T 089 4200090
F 089 42000944
muenchen.anfragen@wilo.com
G6 Mitte
WILO SE
Vertriebsbro Frankfurt
An den drei Hasen 31
61440 Oberursel/Ts.
T 06171 70460
F 06171 704665
frankfurt.anfragen@wilo.com
Kompetenz-Team
Gebudetechnik
WILO SE
Nortkirchenstrae 100
44263 Dortmund
T 0231 4102-7516
T 01805 RUFWILO*
7839456
F 0231 4102-7666
Kompetenz-Team
Kommune
Bau + Bergbau
WILO EMU GmbH
Heimgartenstrae 1
95030 Hof
T 09281 974-550
F 09281 974-551
Werkskundendienst
Gebudetechnik
Kommune
Bau + Bergbau
Industrie
WILO SE
Nortkirchenstrae 100
44263 Dortmund
T 0231 4102-7900
T 01805 WILOKD*
945653
F 0231 4102-7126
kundendienst@wilo.com
Erreichbar MoSo von
718 Uhr.
In Notfllen tglich
auch von
187 Uhr.
KundendienstAnforderung
Werksreparaturen
Ersatzteilfragen
Inbetriebnahme
Inspektion
* 14 Cent pro Minute aus dem deutschen Festnetz Technische Serviceder T-Com. Bei Anrufen aus Mobilfunknetzen sind
Beratung
Preisabweichungen mglich.
Qualittsanalyse
G7 West
WILO SE
Vertriebsbro Dsseldorf
Westring 19
40721 Hilden
T 02103 90920
F 02103 909215
duesseldorf.anfragen@wilo.com
Wilo-International
sterreich
Zentrale Wien:
WILO Pumpen
sterreich GmbH
Eitnergasse 13
1230 Wien
T +43 507 507-0
F +43 507 507-15
Vertriebsbro Salzburg:
Gnigler Strae 56
5020 Salzburg
T +43 507 507-13
F +43 507 507-15
Vertriebsbro
Obersterreich:
Trattnachtalstrae 7
4710 Grieskirchen
T +43 507 507-26
F +43 507 507-15
Schweiz
EMB Pumpen AG
Gerstenweg 7
4310 Rheinfelden
T +41 61 83680-20
F +41 61 83680-21
Standorte weiterer
Tochtergesellschaften
Argentinien,
Aserbaidschan, Belarus,
Belgien, Bulgarien, China,
Dnemark, Estland,
Finnland, Frankreich,
Griechenland,
Grobritannien, Indien,
Indonesien, Irland, Italien,
Kanada, Kasachstan, Korea,
Kroatien, Lettland, Libanon,
Litauen, Niederlande,
Norwegen, Polen, Portugal,
Rumnien, Russland,
Saudi-Arabien, Schweden,
Serbien und Montenegro,
Slowakei, Slowenien,
Spanien, Sdafrika, Taiwan,
Tschechien, Trkei,
Ukraine, Ungarn, USA,
Vereinigte Arabische
Emirate, Vietnam
Die Adressen finden Sie
unter www.wilo.com.