Professional Documents
Culture Documents
nts (SLAs), managing risks, help with product based planning (PBP), project budg
et and schedule
* Managed web based Usage Based Insurance (UBI) Trial product with net benefit o
f $15 million with 20 resources and a budget of $4 million
* Partnered with sponsors and business groups to address our low enrollment conv
ersion ratio and successfully implemented new product enhancements that resulted
in 52% increase in conversion ratio
Enterprise Project/Program Management:
o
Personal Identification Systems Implementation and Operations Program Ma
nagement.
o
Extensive Onsite-offshore application development and enhancements proje
ct management in Banking and Credit Card Applications.
o
Project risk identification and management.
o
PMO - Experienced in creating Projects dashboard and project progress re
porting templates and matrices. Sub-contractor management.
o
Experienced in managing senior and mid-level client expectations.
o
Experienced in Software Testing Lifecycle, Test Planning, Execution and
progress reporting including UAT
*
Technical Expertise
o
Healthcare and shipping EDI expertise
o
Database: Oracle 9i, MS SQL Server 2000 / 2005, DB2, Erwin, dBase, FoxPr
o
o
Programming languages including COBOL, C, VB6, Visual Interdev and .NET,
Java, JavaScript
o
Enterprise Applications: SAP R/3, MS SharePoint, ECM Documentum content
migration and upgrade,
o
Service Oriented Architecture (SOA), AFIS(Automated Finger Imaging Syste
m) implementation and operations.
o
Operating Systems : Windows 2000/Server/XP, Unix, MVS, VSE/SP
o
Productivity: MS Visio, Office, Powerpoint, Excel
Successfully completed the deployment of 190 workstations and AFIS implementatio
n throughout NY State including NY City in 3/4th of the planned time.
*
Managing business processes and application development teams across Nor
th America. Initiated and implemented site survey process, equipment installatio
n process. Responsible for quality delivery and managing customer expectations.
Created risk identification and management document for the project.
*
Initiating and facilitating meetings in cross-functional areas. Responsi
ble for project status reporting to PMO and stakeholders.
*
Responsible for creation and overseeing project management artifacts inc
luding, project management plan, project charter, project integration, scope, ti
me, cost, quality, resource, communication and risk management.
Managing teams on multiple projects in a matrix environment, involved in the int
egration of parts purchasing order systems and customer support applications. Or
der processing, shipping and communication thorough flat files and EDI interface
s.
*
Managing business processes and application development teams across Nor
th America, Europe and India. Initiated the requirements gathering and review pr
ocess with stakeholders across the globe.
*
Initiating and facilitating meetings in cross-functional areas. Responsi
ble for project status reporting to PMO and stakeholders.
*
Leading the effort of PMO in the John Deere organizations. Helped creati
ng and implementing project reporting mechanism.
*
Responsible for creation of project management artifacts including, proj
ect management plan, project charter, project integration, scope, time, cost, qu
ality, resource, communication and risk management.
Managed teams in a matrix environment involved in the development of a h
stomers
- Performed full end-to-end employee life cycle activities from hiring and profe
ssional development to conflict resolution and termination if required
- Reported directly to the Chief Technology Officer
worked in management in various roles as Project Manager, Program Manager, Senio
r Manager, Delivery Manager, ScrumMaster managing projects from grass roots in S
oftware Development to Enterprise Delivery.
Project/Program Management
Assumes accountability for the project and its delivery
Creation and management of project management plans
Maintains status and metrics information in relevant project/program management
tools
Status reporting and facilitating governance meeting
Partner with BA to manage the requirements
Budget planning and tracking
Risk management and Communication Plan
Leading presentations and meetings with executive stakeholders
Issue escalation procedure
Manage change control procedure
Managing project organization chart and mentoring team on processes
Coordinate UAT, release and deployment activities
Step by step cutover or migration activities with back out plan
Coordinates documentations of all project deliverables
Delivery Management
End to end ownership of large scale enterprise application projects or a set of
small medium sized projects.
Sound understanding of the parameters, metrics, methods, and mechanisms that aid
in managing IT projects and companies, delivery as well as support.
Deep understanding of the Quality Management, Configuration Management, Change m
anagement, Expectation management, Release Management and Testing Processes.
Leading teams through full product lifecycles (vision, planning, implementation,
successful release/deployment and maintenance).
Deliver projects including staffing, ramping up, and resolving technical conflic
ts.
Legal & Regulatory compliance management related to service delivery.
Good analytical skills with both process and customer focus.
Ability to work across business and system groups at all levels
Facilitating weekly/ periodic Steering committee meetings, Customer meetings and
Review meetings
People Management
Mentor and coach subordinates to improve their performance
Identify training needs to increase their competencies
Conducting Reward and Recognition
Explaining performance objectives, conducting appraisal reviews and handling pro
motions
Resource Management and Recruitment
Retention Management
Knowledge transfer management
HP -- CA
Managing teams to develop and deploy an industry defining Passenger Service Syst
em (PSS):
The HP Agilaire Product and the Jetstream Program for American Air Lines
Managing all project related information like Status Report, Issues and Risks, A
ssumptions, Change Management, Milestones, QA, project metrics data, project bud
get, Extraordinary Change Requests and Schedule Mgmt
Working with the Team and the Product Owner to define team specific norms, and p
rocedures not defined at the program level.
Collecting and analyzing project metrics data and working with the Scrum Master,
Product Owner and Scrum Team to identify and incorporate corrective actions whe
n needed.
Tracking project dependencies outside of the project team's control and escalati
ng issues as necessary
Monitoring and controlling the project budget.
Facilitating cross-group and cross-functional communications for issues resoluti
on and updates
Providing resource management for projects including team training and staff all
ocation
Working with Program Manager on staffing allocation for projects
Coordinated activities of multiple Scrum Teams.
Facilitated, coached, and guided the teams on the values and practices of Agile
and Scrum.
Ensured that agile principles and processes are properly implemented and adopted
.
Scheduled and facilitated Sprint Planning, Daily Stand-Up, Sprint Demo and Sprin
t Retrospective meetings.
Removed impediments and resolved conflicts. Radiated information to ensure trans
parency.
Supported the Product Owner to ensure the backlog has sufficient prioritized use
r stories at a ready status to stay ahead of the Team
Facilitated an atmosphere of team creativity to foster increased productivity an
d production of higher quality products.
Ensured Burn-up and Burn-down charts are available and accurate
Tools & Technologies -- .net, Java, EJB, Oracle, WebLogic Server, Rally, Clarity
Quality Center, Project Server, Clarity
Microexcel Inc - NJ