Case Study

Enterprise Solutions

Leading Fortune 500 Insurance company increases HR operational

efficiencies with Workday Support and application management
Client Overview
A leading fortune 500 multi-national insurance company in the United States. It has operations across 130 (approximate) countries

Challenges
The client was experiencing the below business challenges

High HR Operational Costs

Highly Manual Intensive processes

Multiple systems with less integration

Legacy modernization of 153 separate, non-integrated country-based HR systems

HR data quality issues.

Benefits

Global Process standardization, Data and

Reporting
Strategic Business focused HR
Organisation
Single Integrated Global HR information
system.

Project Milestones

About Hexaware

Transition and handover from the Implementation team

Support multi country rollouts in every 3-4 months
Global application support currently for 35 countries
Legacy data migration to Workday using iLoad tool
Multiple payroll vendor support.

Solution Highlights

Ongoing Transition and Application Support of Workday - HR for 80 countries over a period
of 5 years
Configuration of set up data & Business processes
Build Data migrations programs to load employee data into Workday by using iLoad web services
Developed Integrations between Workday & third party applications- Peoplefluent, cornerstone,
SFDC
Developed integration between Workday & PeopleSoft EPM through Enterprise Service Bus (ESB)
Legacy Data migrations with iLoad tool
Perform Unit Testing, SIT, QA and support UAT
Completed version upgrades v 17,18,19, 20.

Hexaware Technologies, is a USD 364 Million IT

& BPO service organization with 8700+
employees globally. The company has achieved
leadership position in industry sectors such as
Banking,
Financial
Services,
Insurance,
Transportation & Logistics, Retail, Healthcare
etc. Hexaware has been one of the prominent
companies and early adopters for providing
end-to-end HR IT services on platforms which
are either on premise or on cloud. Our statement
of sheer HR IT capabilities is backed by our
success stories with many leading fortune
brands worldwide.

Project Highlights

Team Size 35
Engagement Type Ongoing Support, Development, Testing
Delivery Engagement Model Onsite/Offshore.

Complexities

Support for multiple payroll connectors/vendors

Consolidation of multiple upload processes based on requirement
Data uploads for multiple countries & reconciliation
Ongoing project rollouts & version upgrade overlap
QA Testing for both rollouts & version upgrades in Parallel.

For all Hexaware office locations, visit: http://www.hexaware.com/worldwide.htm

NA Headquarters
1095 Cranbury South River Road
Suite 10, Jamesburg, NJ 08831
Main: 609-409-6950
Fax: 609-409-6910

EU Headquarters
4th Floor, Cornwall House
55-57 High Street, Slough
Berkshire SL1 1DZ, UK
Tele: +44 (0)1753 217160
Fax: +44 (0)1753 217161

Hexaware Technologies. All rights reserved.

India Headquarters
152, Sector 3 Millennium Business Park
A Block, TTC Industrial Area
Mahape, Navi Mumbai 400 710
Tel.: +91-22-67919595
Fax: +91-22-67919500

APAC Headquarters
180 Cecil Street,
#11-02, Bangkok Bank Building,
Singapore 069546
Tel.: +65-63253020

www.hexaware.com