Online Travel Insurance

ACE Insurance Travel Insurance offerings are a combination of value and convenience. In
addition to providing a product with comprehensive travel benefits, ACE is looking for an
expansion of it distribution channel, makes it easier for people to purchase it using an Instant
Online Travel Insurance platform.
ACE has a dedicated travel insurance manager, with an experience of over 20 years. The
sales team comprises of 4 members who handle over 450 travel agents. Our sales
procedures include product training, process training, incentive communication, agent
feedback and daily agency visits. The sales team provide the first line of servicing to the
agents. Additionally, ACE has equipped its travel insurance setup with a sales supervisor and
a sales support to ensure seamless collation of data from various distribution points.
In this regards, ACE has developed a number of marketing programs to help agents sell
better. In addition to having a comprehensive product which is suitably priced, ACE also offers
incentives to the travel agencies and ticketing staff from time-to-time. Enclosed are some
successful incentive programs 1. Incentives to ticketing staff
ACE rewards the ticketing staff with an incentive of 5-10% of the collected premium. To
manage expectations, ACE offers a different % on the basis of regions like Bangkok and Upcountry. This incentive is given on a quarterly, half-yearly or yearly basis depending on the
amount of incentive.
2. Special Prize for Top-performers
ACE recognizes the top 5 performers of the year and rewards them a gold pendant or gold
necklace for their achievements. The top performer gets a 1 baht (15 gram) gold, while the
other 4 performers get 0.5 baht, 0.25 baht, 0.2 baht and 0.1 baht respectively
3. Low-Travel Season campaign
ACE delivers a special contest to energize its travel agents during the non-peak season. ACE
does this by organizing a 1 month or 2 month contest. The prizes up for grabs include LCD
TVs, Microwaves, Gold Necklace, Trip for 2 to Singapore etc.
The program is administered to all agents in a tiered structure. This is done to encourage the
participation of all travel agents. For example Premium collected (baht)
100,000 to 200,000
200,000 to 300,000
300,000 to 500,000
500,000 to 1,000,000

Prize
Microwave
Gold necklace
Trip to Singapore
32 inch Sony LCD TV

4. Annual Party
A truly anticipated event is the annual party. Based on ACEs achievement of overall travel
insurance targets, a gala event is organized on a Star Cruise ship where we invite our top 100
ticket agents. This boat party happens somewhere around the month of September and is
hugely popular among our agents.

ACEs proposal to Galileo

ACE proposes a partnership with Galileo, wherein travel agents using the Galileo ticketing
system can offer ACEs Travel Plan.
In this regards, ACE proposes to pay 0.80 Euro per segment as remuneration to Galileo.
Should you require clarification of anything in this proposal, please do not hesitate to contact
us.

Yours sincerely,
Chaya Kuankid
Vice President
Accident and Health
ACE INA Overseas Insurance Co., Ltd.