Professional Documents
Culture Documents
CHAPTER
CHAPTER
11
INTRODUCTORY
INTRODUCTORYPAGE
PAGE
BANALATA SWEETS
41/2, Pallabi Bus Stand,
Section-12, Mirpur, Dhaka-1216
C0-Owners:
1. Umme Salma
2. Utpal Sarker
3. Md. Sayemuzzaman
4. Abu Zafar
Description of Business:
This business will produce and supply of sweet item, bakery, fast food, and home made food
item. The items will be sold in wholesale and retail basis on its own outlets. It will also supply
the food items in different social arrangement like marriage, milad, etc.
Financing:
Owners Capital:
Umme Salma
100,000 Taka
Utpal Sarkar
50,000 Taka
Md. Sayemuzzaman
50,000 Taka
Abu Zafar
50,000 Taka
Total =
250,000 Taka
Bank Loan:
Islami Bank, Mirpur Branch 300,000 Taka
CHAPTER
CHAPTER
22
ENVIRONMENTAL
ENVIRONMENTALAND
AND
INDUSTRY
INDUSTRYANALYSIS
ANALYSIS
Social It deals with how consumers, households and communities behave and their
beliefs. For instance, changes in attitude towards health, or a greater number of
pensioners in a population. In our country each occasion there is a special need of sweets.
It is a tradition of our culture that every occasion there is need of some traditional sweets,
like: bundia, kalojam, chomchom, rosogolla, etc.
BANALATA SWEETS these factors may not affect that much but the general demand
is very essential external factor.
Political Changes in government policy might affect the business e.g. a decision of
operating the business. Like in the political action like Hartal, Political Meeting, Political
action in different days will affect the business.
Ethical We, BANALATA SWEETS very much concerned about the hygienic factors
of our quality. The main concerning factor is to provide quality foods to get higher
customer satisfaction.
Competitors There are already some existing competitors in market, like: Ali Sweets,
Bonoful, Prince, etc. To compete with this type of old and popular sweets stores so, we
should make many things in concern, like: the location, customer profile, etc.
Industry Demand: The demand for sweets is not fixed; rather in occasional program its
demand is significant. Like: S.S.C, H.S.C result date, Puja, Marriage ceremony etc.
Competition: Though a business does not want competition from other businesses,
inevitably most will face a degree of competition. The BANALATA SWEETS will not
in exception case. But our location of business may help it to achieve its target.
The BANALATA SWEETS could react to an increase in competition in future in the following
ways:
Improve quality: it may increases the cost but ultimately it may help to increase
customer satisfaction.
Cut costs: by using cheaper materials, make some workers redundant cost may be
reduced in future.
CHAPTER
CHAPTER
33
THE
THEDESCRIPTION
DESCRIPTIONOF
OFTHE
THE
VENTURE
VENTURE
The main mission is to established profitable and quality sweet manufacturing firm. We want to
establish sweet store which will be renowned for its quality and create a brand image. We have
already started our business from 2009. This firm will be successful in future because our aim is
attainable and our spirit is strong enough to achieve our goal. After deciding to start the sweet
business, four of us are finding a name for our shop. Umme Salma one of our partner suggest a
name that is BANALATA. She also gives the justification behind this name, she select this
name after the name of Banalata Sen of Nator. And the other reason behind it is that she wants to
gift something natural to the customer. This idea impresses us and immediately it is decided to go
for this name the BANALATA SWEETS.
We will try to produce each and every type of sweets. We are trying to produce all the
traditionally preferable sweets and also want to bring some sweets items from other place like:
Tangails Chomchom, Baguras Doi, etc to get customers higher satisfaction. Lalmohon,
kalojaam, roshogollah, shondesh, chomchom & yoghurt should be our main special sweets
which will be produced in our production house first. We offer Tangails Chomchom, Baguras
Doi because customers even now want the Doi made in Bagura, Chamcham made in Tangail
rather than made in here. So these sweets we try to bring here which may differentiate us from
our competitors. Again we have an idea to introduce special sweets for diabetic patients and we
are quite sure that it will help us to differentiate ourselves and providing the customers the real
taste and flavor.
We try to locate our business in Pallabi-Mirpur. We chose the place by considering some factors,
like: In Pallabi we have own land and building which will be easy for us to make a Sweet Store.
It is about one Bigha. Behind the main building their is a Pucca tin shed building which will be
use as factory or manufacturing unit of bakery and sweets.
The only community center named Appayon is situated near our located store, which is always
busy with different ceremonies; seminars etc. It may help us to increase our sales volume. Our
building is besides a market place which will also help in increasing our sales volume. And
5
another important factor behind choosing this location is that Mirpur is developing day by day.
Lots of housing societies and individual entrepreneurs are making multistoried buildings in
Pallabi areas. In Mirpur the development of the number of garments industries are significant.
So, we have a huge chance of attracting customers and gaining a brand name.
We are already found sufficient Karigar for our business. But it was a difficult task for us to
manage the Karigar. Later we were able to employ only 8 karigar for our shop. But with these
karigar they had 2 more helpers to support them.
We collect our initial capital by generates loan for the capital, from our savings amount and some
cash from one of our partners father which he invests for our business. In the way we will able
to accumulate 2.5 lakh taka as an initial invest. With this amount we will try to start our business
in the name of the Almighty.
CHAPTER
CHAPTER
44
THE
THEPRODUCTION
PRODUCTIONPLAN
PLAN
We will be involved in the whole producing process of our products. Means we will produce all
sorts of sweets which will be found in our in our stores except some items like the boguras doi,
tangailer chomchom from outside. We will make contract with some sweets stores in Bagura and
Tangail who will ensure us to supply pure doi and chomchom from their own production or
production units. We will be very careful about selecting these stores because our main target is
to provide high quality products which are our main goal. Our company is semi automated, so
there is need of some fixed machines. For the purchase of fixed machines we obviously focus on
the machines that will long lasting quality and have lower maintenance costs. The karigors
(worker) we chose for production of sweets are very skilled. In choosing the procurement
ingredients we also concern about the quality of the ingredients. The procurement ingredients for
our production are: milk, ghee, sugar, maoya, cheese, etc. Milk vitas factory is established in
Mirpur. So, it will be easy for us to collect some procurement ingredients from here, it will also
help us to reduce the transaction costs too. We will also fix contract with our suppliers about the
quality, quantity, prices of the procurement ingredients. Another most important objective of us is
that we have an idea for expanding our business in future from BANALATA SWEETS to
BANALATA SWEETS & BAKERIES, also a plan to make some branches of our stores in
some selected area of Dhaka city.
CHAPTER
CHAPTER
55
THE
THEMARKETING
MARKETINGPLAN
PLAN
BANALATA SWEETS is a new firm and it can take opportunity of easy to enter in market.
Means in this market it is easy to enter for any organization. Consumer income is increasingwhich may also work as our opportunities. Our country is on the rise in economy our consumer
income is increasing. And as a result of better income the consumers are willing to pay for
hygienic commodities. BANALATA SWEETS may have to face some threats in their business,
like: they may face the threat in term of capture the market because already there are some
existing popular sweet stores in Mirpur so; its a challenge to capture the market share.
New Positioning: The BANALATA SWEETS position the products with the higher
quality and locally produced product.
Core Strength: Proving high quality product and also want to give some new flavor.
Image: We will try to build our image with our quality products gradually.
9
Competitors: The major weakness of our firm is that there is already some existing
sweets stores some of them are also have some popularity.
We also done the PEST analysis and find that there is not such thing that m,ay cause any threat or
weakness for us rather we get positive results which also influences to start the business as soon
as possible.
10
Non-financial objectives:
The non-financial objectives are: to cerate and maintain a very healthy growth of business with
desired image ensuring the quality first, will try to add a new taste and flavor of sweets, and to
ensure optimum utilization of all resources.
Financial Objective:
The main financial objective is to earn a strong profit base in the first few years because we
know that it can bear profit only for a short time but in the long run it will not work. Another
financial objective is to ensure an adequate return on investment, to obtain a return on investment
the first year and second year objective of the company.
Segmentation:
BANALATA SWEEETS segmented their consumers based on geographical segmentation,
with the consideration of behavioral factor like occasion, user status, and user rate.
Targeting the Market:
BANALATA SWEEETSs primarily target the all people of Pallabi and also other people
outside of Pallabi for which we make focus on the location in terms of choosing the business
place.
Positioning:
Using high quality and focusing on the location of it, we are positioning BANALATA
SWEEETS as the identical product. The marketing strategy will focus on the providing quality
food product as the main feature. We will also try to introduce some different taste and feature to
our products.
11
Product quality
Consumers preference
Our marketing strategy will create awareness, interest, and appeal from our target market for
what New-Born offers our customers.
BANALATA SWEEETS marketing mix strategy comprised of these approaches to product
strategy, customer services, pricing strategy, placing strategy, and promotional or distributional
strategy.
Product Strategy:
People are more conscious about food day to day because it is directly related with the health and
another reason behind it that the income of the people are increasing with our economy. Here our
prime focused segment is the Pallabis people. The BANALATA SWEEETS focuses in to
introduce high quality sweets with various tastes and flavor and also willing to introduce new
special sweets for the Diabetic patient. Our company mainly wants to establish this
BANALATA SWEEETS as specialty product (Consumer Food Product).We will also want to
follow the organizational marketing strategy and some other marketing strategy. We also expand
our business in bakeries in future. To support our products position in the target market segment,
our product will provide the higher performance quality to our targeted consumers. Our company
will strive for high level of conformance quality. The brand name is BANALATA SWEEETS
a new brand in the market and we tried to follow the strategy to select this brand name. The
BANALATA SWEEETS will provide all sorts of sweets items to gain the higher customer
satisfaction, like- rajvog, kalojam, doi, rosmalai, shondesh, lalmohon, rosogolla, chomchom,
bundia, laddu, and many more various types of sweets to attract the targeted consumers. We will
try to ensure the customer about the products name, brand name, its content, about its quality,
and how hygienic the products are, where it is made, etc. We also give the opportunity to the
12
customers to taste before buy which will obviously help us to make a special place in the
customers mind.
Customer Services:
Customer service is known as the word of mouth. For our company BANALATA SWEEETS
meeting the customer needs and creating loyalty is the primary goals. If the customer services are
poor than the customers may chose to buy from our competitors and reality is that we have to
face a high competition in market. We also have some plan to take some necessary steps to gain
high customer satisfaction.
-
We will try to provide the home delivery services to the local customers, which
will obviously differentiate us from the other competitors.
We will give the option to the customers to taste the sweets before giving
purchase decision.
The employees performance in term of their behavior with the customers, etc.
Pricing Strategy:
The BANALATA SWEEETS pricing strategy will be Our company will give comparative
benefit to our customer by pricing strategy. Price will be reasonable for the market. Our pricing
objectives will be market share leadership. We will use market-penetration pricing. But, later we
will also price-adjustment strategies like- set the price based on the reasonability towards the
customers and its quality, promotional pricing etc. Our initial pricing will be quality based
pricing. The BANALATA SWEEETS use the market-skimming pricing strategy to set price.
Placing Strategy (Distribution Strategy):
The BANALATA SWEEETS will be located in Pallabi-Mirpur. We chose the place by
considering some factors, like: In Pallabi we have own land and building which will be easy for
us to make a Sweet Store. It is about one Bigha. Behind the main building their is a Pucca tin
shed building which will be use as factory or manufacturing unit of bakery and sweets. The only
community center named Appayon is situated near our located store, which is always busy
with different ceremonies; seminars etc. It may help us to increase our sales volume. Our
13
building is besides a market place which will also help in increasing our sales volume. And
another important factor behind choosing this location is that Mirpur is developing day by day.
Lots of housing societies and individual entrepreneurs are making multistoried buildings in
Pallabi areas. In Mirpur the development of the number of garments industries are significant.
So, we have a huge chance of attracting customers and also can build a brand image in market.
Promotional Strategy:
The BANALATA SWEEETS wants to promote both customers and retailers by promotional
offerings. For customers we will offer
Give facilities to the customers to taste our sweets and know about the quality, for first few
days.
Action Plan:
BANALATA SWEEETS is a new brand of sweets manufacturing company will be introduced
in the middle of this year. We like to introduce an action plan for next six months. We hope that
if the first six months action programs will run well, then we will achieve our objective quickly.
Within these months our main concern is to attain our break even point. We are very concern
about our new product, like product quality, customers acceptability, comparative advantages
etc. We also go for some sort of promotional activities to the consumers by offering them to taste
our sweets in the store which will be free, this will be done not more than 1 week. This offer will
be given just for introducing our sweet to the local people and make them aware about our
products quality and taste.
14
its goals and its performance. This may require changing the action programs or even changing
the goals. We have the plan to observe the quality and customer service satisfaction closely. The
monitoring will helps us in quick response in correcting any problems that may occur. We are
also contriving to monitor any deviation from our plan including monthly sales and monthly
expenses.
5.9: Implementation
In our marketing implementation process, our marketing strategies and plans will turns into
marketing actions in order to accomplish strategic marketing objectives. Though in this market
there is huge competition but we have our own strategy to face it. Because our strategy is not to
make profit or to expand our business rather capture the targeted market through our quality
products and better customer services.
15
16
CHAPTER
CHAPTER
66
THE
THEORGANIZATIONAL
ORGANIZATIONALPLAN
PLAN
This organizational plan helps to describe the ventures form of ownership. The BANALATA
SWEETS is a partnership firm. We are four founder of this BANALATA SWEETS. We all are
equally responsible for the liability of BANALATA SWEETS. For starting this business we
have to face some costs. Any of our partners can transfer his interest only consent of all other
partners. All of us (partners) have equal control in the business though our responsibilities and
authorities may be divided according to our consent. We decided not to take any profit for first
three to four months after that it will be divided or provided according to our consent. For the
first months we are more concern about our businesss primary goal which is to introduce our
BANALATA SWEETS to general people and build our image to in people mind. The
organizational chart of BANALATA SWEETS is given bellow:
Banalata
Sweets
Sayem
Abu Zafar
(Accounts)
(Supply and
Maintanence)
(Production)
2 Assistant
8 Karigor
17
CHAPTER
CHAPTER
77
ASSESSMENT
ASSESSMENTOF
OFRISK
RISK
As we know when we are able to consider probability or assumption with events, we can
consider it as risk or risky criteria and when we cannot add assumption then it is considered as
uncertainty. So it is a very important issue for businesses to eliminate uncertainty through
assumptions. Now, as a consequence BANALATA SWEETS is also trying to convert their risk
into return. There are three ways that need to be considered and those are:
Risky Elements or Factors:
BANALATA SWEETS, today is dominating in Mirpur-Pallabi area, as consequences
competitors are finding it lucrative business. If we define risky factors then that could be fierce
competition among Musilim Sweets, Banaful, Alauddin etc. And another important issue could
be fluctuation of ingredient prices though it will be applicable for all participants but question
will be arose who will dominate?
Consequences of Risky Events:
As we know, impact of risk is very much harmful for any business but the nature of the risk will
not affect every business equally. The possible consequences for BANALATA SWEETS is
differentiation)
Reduction in sales
Lowering goodwill (as if there is any adulteration willingly or unwillingly/ quality
measurement)
Wind-up (due to personal reason or forcefully due to fierce competition)
18
Prevention Policy:
BANALATA SWEETS should concentrate on following issues;
All above issues are prime guidelines for BANALATA SWEETS to always be the superior
among the sweet business.
19
CHAPTER
CHAPTER
88
THE
THEFINANCIAL
FINANCIALPLAN
PLAN
In preparing financial plan we have to forecasted the following financial statements1. Production Budget
2. Forecasted Income Statement
3. Forecasted Cash Flow
4. Forecasted Balance Sheet
The details plan is given below-
20
Production Budget
2009
(In Kilograms)
Projected Sales
Add: Ending
Inventory
Available for Sale
Less: Beginning
Inventory
Ma
y
290
Jun
.
300
305
257
284
276
293
302
Jul
.
31
0
8
Aug
.
300
Se
p.
280
Oct Nov
.
.
270 290
Dec
.
320
31
8
2
306
285
274
297
325
Tot
al
346
0
62
352
2
57
2010
201
1
3500
3600
70
80
3570
3680
60
70
21
Total Production
Required
305
252
277
272
287
299
31
6
298
279
269
293
318
346
5
3510
3610
80,000
Februa
ry
60,000
Less: Cost
of Goods
Sold
Gross Profit
24,000
18,000
56,000
42,000
Marc
h
75,00
0
22,50
0
April
May
2009
June
70,00
0
21,00
0
78,00
0
23,40
0
84,00
0
25,20
0
52,5
00
49,0
00
54,6
00
58,8
00
2010
July
Sep.
Oct.
Nov,
Dec.
Total
90,00
0
27,00
0
Augu
st
85,00
0
25,50
0
78,00
0
23,40
0
74,00
0
22,20
0
81,00
0
24,30
0
94,000
949,000
28,200
284,700
63,0
00
59,50
0
54,6
00
51,8
00
56,7
00
65,80
0
664,30
0
22
950,00
0
285,00
0
665,0
00
Operating
Expenses:
Selling
Expenses
Salaries and
wages
Rent
2,400
1,800
2,250
2,100
2,340
2,520
2,700
2,550
2,340
2,220
2,430
2,820
28,470
28,500
20,000
20,000
6,000
20,00
0
10,00
0
9,000
20,00
0
10,00
0
8,500
20,00
0
10,00
0
7,800
20,00
0
10,00
0
7,400
20,00
0
10,00
0
8,100
120,000
8,000
20,00
0
10,00
0
8,400
10,000
Utilities
20,00
0
10,00
0
7,800
240,000
10,000
20,00
0
10,00
0
7,000
20,000
10,000
20,00
0
10,00
0
7,500
9,400
94,900
240,00
0
120,00
0
95,000
Interest
10,000
10,000
10,00
0
3,900
10,00
0
4,200
10,00
0
4,500
10,00
0
4,250
10,00
0
3,900
10,00
0
3,700
10,00
0
4,050
120,000
3,000
10,00
0
3,500
10,000
4,000
10,00
0
3,750
4,700
47,450
54,400
50,800
53,50
0
52,60
0
54,04
0
55,12
0
56,20
0
55,30
0
54,04
0
53,32
0
54,58
0
56,920
650,820
651,00
0
1,600
-8,800
1,00
0
3,60
0
560
3,68
0
6,80
0
4,200
560
1,52
0
2,12
0
8,880
13,480
14,00
0
Miscellaneo
us
Total
Operating
Expenses
Net profit
In forecasting the items in income statements, cost of goods sold is 30% of sales. Selling expense is 3% of sales. Utilities expense is
10% of sales. Miscellaneous expense is 5% of sales.
23
120,00
0
47,500
Febru
ary
Marc
h
April
May
2009
June
July
Aug.
Sep.
Oct.
Nov.
Dec.
Total
76000
57000
7125
0
6650
0
7410
0
7980
0
8550
0
8075
0
7410
0
7030
0
7695
0
8930
0
10000
0
10000
0
5000
0
19200
14400
1600
1200
1800
0
1500
1680
0
1400
1872
0
1560
2016
0
1680
2160
0
1800
2040
0
1700
1872
0
1560
1776
0
1480
20000
20000
Rent
10000
10000
Utilities
7600
5700
2000
0
1000
0
7125
2000
0
1000
0
6650
2000
0
1000
0
7410
2000
0
1000
0
7980
2000
0
1000
0
8550
2000
0
1000
0
8075
2000
0
1000
0
7410
Interest
10000
10000
Miscellaneo
us
Total
Disburseme
nt
Cash Flow
3800
2850
1000
0
3563
1000
0
3325
1000
0
3705
1000
0
3990
1000
0
4275
1000
0
4038
17220
0
16415
0
1201
88
6817
5
7139
5
7381
0
7622
5
96200
2705
5990
55000
0
45380
0
4893
8
3466
50
2977
13
-1675
Beginning
Balance
Ending
Balance
10715
0
45380
0
34665
0
2977
13
2960
38
2960
38
2987
43
2987
43
3047
33
Receipt
Sales
Disburseme
nt
Furniture
and
Equipment
Cost of
Goods Sold
Packing
Materials
Salaries
2010
2011
90155
0
9025
00
9310
00
25000
0
5000
0
5000
0
1944
0
1620
2256
0
1880
22776
0
18980
2000
0
1000
0
7030
2000
0
1000
0
7695
2000
0
1000
0
8930
24000
0
12000
0
90155
1000
0
3705
1000
0
3515
1000
0
3848
1000
0
4465
12000
0
45078
7421
3
7139
5
6978
5
7260
3
7783
5
11119
73
2280
00
1900
0
2400
00
1200
00
9025
0
1200
00
4512
5
9123
75
2352
00
1960
0
2400
00
1200
00
9310
0
1200
00
4655
0
9244
50
9275
6538
2705
515
4348
1146
5
-9875
6550
3047
33
3140
08
3140
08
3205
45
3205
45
3232
50
3232
50
3237
65
3237
65
3281
13
3281
13
3395
78
21042
3
55000
0
33957
8
3395
78
3297
03
3297
03
3362
53
24
In forecasting cash flow statement, we assume that 95% of sales will be in cash. Furniture and equipment will be purchased for the
following 3 months. Cost of goods sold will be 80% on sales. Packing materials will be 2% of sales in cash. Utilities expense will be
10% of Sales receipts. And miscellaneous expense will be 5% of Sales receipts.
25
Balance Sheet
2009
2010
2011
339,578
329,703
336,253
Accounts Receivables
47,450
47,500
49,000
Inventory
10,965
26,172
40,597
397,993
403,375
425,850
250,000
300,000
350,000
Less: Depreciation
25,000
30,000
35,000
225,000
270,000
315,000
Total Assets
622,993
673,375
740,850
59,513
59,375
61,250
Bank loan
300,000
350,000
400,000
Total Liabilities
359,513
409,375
461,250
100,000
100,000
100,000
Md. Sayemuzzaman
50,000
50,000
50,000
Umme Salma
50,000
50,000
50,000
250,000
250,000
250,000
13,480
14,000
29,600
622,993
673,375
740,850
Assets
Current Assets
Cash
Owner's Equity
Utpal Sarker
Total Equity
Net Profit
Total Liabilities and Equity
CHAPTER
CHAPTER
99
LIMITATIONS
LIMITATIONSOF
OFBANALATA
BANALATA
SWEETS
SWEETS
26
CHAPTER
CHAPTER
10
10
THE
THERECOMMENDATION
RECOMMENDATION
27
After preparing the business plan some points are found which the entrepreneur could made in
concern which will definitely help them a lot. To obtain the goals and objectives of the
BANALATA SWEETS more efficiently and quickly these points could help a lot:
The members did not prepare the written business plan. But in reality the written business
plan might work as a guideline for the members, and it would also help them in taking the
strategies that obviously help to their business.
The members do not preserve the documents of their business, which might cause legal
problems and also could create the members conflict of interest.
They did not prepare written forecasted financial statements. For this reasons their
projection is not matched fully with the actual cash inflows-outflows, operational
expenses, assets and liabilities, gross profit/losses, net profit/loss, main part the Sales.
They (Partners) were not concern about the proper accounting system. For this reason
they have to face some problems in calculating the costs that occurred before production.
The members are busy with several activities, for that reason they could not give proper
time in preparing business plan before establishing the business.
The partners were made their main focus on profit. Because they dont have any idea
about that BANALATA SWEETS can bear profit only for a short time but in the long
run it will not work.
They did not forecasted about the demand of their products by following the demand
factors. So, first they have to face problem of mismatched in the actual demand and their
projection.
They plan for introduce special sweets for the diabetic patient but which can not be
fulfilled in reality.
There is a mismatch in the projection about the raw materials that are needed in actual
manufacturing process.
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