Terms of Reference for a HR Intern

Human Resources Department

______________________________________________________________
Scope of Responsibilities:
The HR Intern is responsible for supporting the HR Operations to be done as a part of fulfilling the organizational
commitment to poor people by contributing to the HR operational processes.

Responsibilities:
To contribute to standardize the processes, streamline and improving the systems on: Filing, recruitment,
inductions, Learning & Development, Internal Communications systems. To assist in organizing
induction/orientation sessions and HR policy roll-out workshops in Concern Worldwide, Bangladesh Head office in
Dhaka and three field offices (Khulna, Kishoregonj and Rajshahi) including content development, coordination and
documentations.
The objectives of the engagement are shared in the following matrix along with the activities, expected results and
timeline for better understanding:

Objectives
HR Manual Roll
out

Activities

Training and
Development

Contribute to
streamline the
filing systems

Assist in preparing the Roll out plan throughout the

country programme
Prepare schedule for implementation of roll out in
project offices and head office
Assist in translating the HR Policy Manual in Bangla
Prepare the participants list, communicate and
confirm their participation
Assist to HR team to materials to deliver the session
for participants as well for Facilitator
Assist in implementation and proper documentation
Assist in organizing training programme for staff
in/outside of the organization based on TNA;
Help in preparing different materials, tools, files for
the facilitators, participants
Assist in communicating with participants to confirm
their participation
Documentation
Assist to improve the existing filing systems,
Introduce chronological filing systems (hardcopy &
electronic version)
Scan key HR documents for maintaining electronic
version as the backup for mitigating potential risks as
well as for future system automation.

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Expected Results

Completed
Roll
out
programme in all project
offices and head office
Documented all papers in
relevant file

Training
programme
implemented
Documented all papers in
relevant file

Review completed

Chronological Filing systems

introduced

Electronic files are available

for maintaining the backups as
well as ready for system
automation.

Assist to develop
various internal
communication
tools.

Assist in
developing
Learning and
Development
plan (L&D)
including the
implementation

Assist to improve
the recruitment
processes

Matrix, ppts for rolling out HR strategy and processes

Prepare matrix and ppts on P4, CoC, and Induction.
Assist in drafting the generic correspondence, letters,
memos, emails.
Prepare internal communication materials for
activities related to employee engagements, values
culture and employer branding

Compiling the training needs, inserting into the L&D

matrix.
Identify the mode of L&D implementations; in-house
trainings, external trainings (finding training
vendors/institutes), OJT, Exposures, Cross-learnings.
Assist in developing contents, tools, coordinate to
conduct internal/external (for partners) trainings.
Documentations: prepare feedback forms; collect
feedback, attendance for reporting purposes.

Options for circulating the job vacancies to

reach/attract the right candidates using various
networks.
CV downloading/printing and assist in long-listing
Assist in improve the capacity of interviewers
Assist in conducting recruitment interviews: inviting
qualified candidates using emails/phones/verbal
communications.
Support with the consultant hiring process

Tools, matrix and ppts are

developed
Bangla version is ready
Materials are prepared for
internal
communication
purposes (various electronic
banners, hard-cards with
various
messages,
ppts,
memos) as well as for
employer branding
Compilation of identified L&D
needs is completed.
Mode of L&D implementation
plans is identified and
contacts are established, if
internal plan is prepared for
approval.
Contents and tools are ready
Documents
are
ready,
feedbacks are collected
Options for circulating job
advertisements
to
reach/attract are proposed
CVs are down-loaded/printed
and long-lists are prepared
Contents are developed,
sessions are scheduled and
implemented.
Recruitment processes are
implemented
through
efficient communications.
Required
supports
are
available for timely hiring of
consultants.

Obligations: Maintain high level of confidentiality wherever the incumbent come across sensitive
informations/data. Person shall accept, adhere to all Concern Worldwide policies (P4, CoC and so on). A report
shall be prepared and submitted by the incumbent on completion of the six months tenure prior to the final
settlement is made.

Accountability: The professional Intern is accountable to the Head of Human Resources for performance.
Recruitment Requirements: BBA/MBA preferably major in HRM/CSE
Job related knowledge:

Having knowledge in MS Word, MS excel/PowerPoint

Excellent communications skill in English and Bangla

Time period: Six (06) Months.

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