NATIONAL POLL:

FEDERAL EMPLOYEE
HEALTH BENEFITS
November 1-13, 2014
N=500 Current or Retired Federal Employees
Margin of Error: +/- 4.4%
#141103

FEHB participants highly satisfied with the coverage,

number of choices, and value they receive...an
impressive feat for such a large program.
Very
Satisfied

How satisfied are you with your

health care coverage under the
Federal Employees Health Benefits
(FEHB) program?

Not Very
Satisfied

How satisfied are you with the

number of health plan choices
you are offered in the FEHB
program?
97%

98%

Somewhat
Satisfied

46%

45%

39%

Total

96%

32%
22%

17%
1%

How satisfied are you with the

overall value of your health plan in
the FEHB program?

42%

34%
14%

Not At All
Satisfied

Extremely
Satisfied

3%

0%
Total

4%

0%

0%

Total
2

Satisfaction with overall health care coverage within FEHB

program. (By collection methodology, employment status,
and health care decision making role)
Overall, how satisfied are you with your health care coverage under the
Federal Employees Health Benefits (FEHB) program?
Federal Employees
Insider

Rank
And File

Employment Status

Decision Making Role

Current

Retired

Sole

Shared

Extremely Satisfied

22%

44%

40%

37%

44%

28%

Very Satisfied

54%

42%

47%

38%

42%

52%

Somewhat Satisfied

23%

12%

12%

24%

12%

19%

Not Very Satisfied

0%

2%

1%

2%

1%

1%

Not At All Satisfied

0%

0%

0%

0%

0%

1%

Satisfaction with overall health care coverage within FEHB

program. (By gender, age, ethnicity and region)
Overall, how satisfied are you with your health care coverage under the
Federal Employees Health Benefits (FEHB) program?
Gender

Age

Ethnicity

Region

Male

Fem.

18-34

35-50

51-68

White

Hisp.

Afr.
Am.

NE

MW

South

West

Extremely
Satisfied

40%

39%

52%

37%

30%

37%

69%

43%

42%

36%

38%

40%

Very
Satisfied

44%

46%

40%

51%

45%

47%

24%

42%

43%

49%

46%

42%

Somewhat
Satisfied

14%

14%

8%

9%

23%

15%

7%

10%

15%

12%

14%

16%

Not Very
Satisfied

1%

1%

1%

3%

1%

1%

0%

3%

1%

3%

1%

1%

Not At All
Satisfied

0%

0%

1%

0%

0%

0%

0%

2%

0%

0%

0%

1%

Satisfaction with the number of health plan options

within FEHB program. (By collection methodology,
employment status, and health care decision making role)
How satisfied are you with the number of health plan choices you are offered
in the FEHB program?
Federal Employees

Employment Status

Decision Making Role

Insider

Rank
And File

Current

Retired

Sole

Shared

Extremely Satisfied

23%

36%

35%

30%

37%

26%

Very Satisfied

46%

47%

47%

43%

48%

44%

Somewhat Satisfied

27%

15%

16%

22%

13%

25%

Not Very Satisfied

4%

2%

2%

5%

2%

5%

Not At All Satisfied

0%

0%

0%

0%

0%

1%

Satisfaction with the number of health plan options

within FEHB program. (By gender, age, ethnicity and
region)
How satisfied are you with the number of health plan choices you are offered
in the FEHB program?
Gender

Age

Ethnicity

Region

Male

Fem.

18-34

35-50

51-68

White

Hisp.

Afr.
Am.

NE

MW

South

West

Extremely
Satisfied

33%

34%

41%

38%

25%

32%

50%

40%

36%

34%

32%

35%

Very
Satisfied

46%

48%

47%

49%

45%

48%

40%

42%

39%

47%

49%

48%

Somewhat
Satisfied

19%

15%

10%

11%

27%

18%

10%

12%

21%

18%

17%

14%

Not Very
Satisfied

2%

3%

2%

2%

3%

2%

0%

5%

4%

1%

2%

3%

Not At All
Satisfied

0%

0%

1%

0%

0%

0%

0%

2%

0%

0%

0%

1%

Satisfaction with overall health plan value within FEHB

program. (By collection methodology, employment status,
and health care decision making role)
How satisfied are you with the overall value of your health plan in the
FEHB program?
Federal Employees

Employment Status

Decision Making Role

Insider

Rank
And File

Current

Retired

Sole

Shared

Extremely Satisfied

19%

35%

33%

26%

37%

20%

Very Satisfied

51%

40%

44%

37%

40%

46%

Somewhat Satisfied

25%

21%

20%

30%

20%

27%

Not Very Satisfied

5%

4%

3%

8%

3%

7%

Not At All Satisfied

0%

0%

0%

0%

0%

0%

Satisfaction with overall health plan value within FEHB

program. (By gender, age, ethnicity and region)
How satisfied are you with the overall value of your health plan in the
FEHB program?
Gender

Age

Ethnicity

Region

Male

Fem.

18-34

35-50

51-68

White

Hisp.

Afr.
Am.

NE

MW

South

West

Extremely
Satisfied

32%

31%

42%

31%

24%

27%

64%

42%

36%

31%

30%

32%

Very
Satisfied

42%

42%

38%

47%

42%

47%

21%

30%

35%

46%

44%

42%

Somewhat
Satisfied

21%

23%

18%

18%

28%

23%

12%

22%

24%

19%

23%

21%

Not Very
Satisfied

4%

3%

2%

4%

6%

3%

2%

7%

4%

4%

4%

5%

Not At All
Satisfied

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%