Professional Documents
Culture Documents
2014
THE BUSINESS
OF FASHION
The share of corporatized retail in apparel led by large, organized fashion retail companies has increased from
14%, in 2008, to 19% in 2013.
While the fashion consumer base has always been heterogeneous due to income disparities, regional preferences,
and ethnicity, in recent years, there is a growing rise in occasion-led purchases where category segments have
sprung up to cater to specific occasions/needs such as wedding, party, office, fitness, sleep, casual etc. Within
these categories, one can find products with a wide price range, including both branded and unbranded apparel,
purchased from multiple channels. Further, a new consumer base has emerged that demonstrates heterogeneity
even within this classification. The womens apparel market is a case in point demonstrating the trend of brand
heterogeneity. The wardrobe of a typical urban Indian woman comprises a blend of ethnic wear, fusion wear,
and western wear. With such degrees of differentiation, sharp consumer profiling is key to any brand.
1 Source: Technopak Compendium - Textiles and Apparel, March 2014 and Internal Sources
In the future, it is expected that the growing reach beyond the major urban centers into the upcoming markets
and the development of alternative retail channels will continue to drive the growth of the apparel category.
The disruptive growth of direct selling, home shopping (through TV) and e-tailing channels are the factors
contributing to the growth of alternative retail. Fashion and fashion accessories have a 15% share within the
~USD 0.2 billion Home Shopping market in India. Lifestyle categories have a 35% share in the overall e-tailing
market, which is worth ~USD 1 billion. The rapid penetration of Internet-supporting devices is contributing
immensely to the growth of alternative retail. The world of e-commerce has sped up the evolution journey from
incremental progress to quantum leaps, and is forcing every single offline business to rethink its growth strategy
for the future. The classic purchase funnel of Awareness, Interest, Desire and Action is completely irrelevant
today and this has, in turn, led to ever-changing consumer expectations.
DESIGN
&
PRODUCT
DEVELOPMENT
MERCHANDISING
& DISTRIBUTION
SOURCING AND
SUPPLY CHAIN
The branded apparel industry (or even non-organised sector) operates in two major seasons: Spring-Summer
and Autumn-Winter. Designers and Product Managers continuously track customer preferences, buying patterns,
global fashion trends, design concepts and ranges based on these and place orders with internal and external
suppliers. Apparel retailers typically segment their products into different models on the basis of the speedcost
trade-off. For each of the three models described below, there is a unique value chain that maximizes gross
margin by addressing the most important needs of the garment.
1. Trend: White-hot items that have a short shelf life, sometimes only weeks. Womens tops typically fall into this
category. The average lead times for these products from design to shelf cannot be more than 4 to 6 months.
2. Style: Fashion-oriented collections that can last through 2 to 3 seasons, often with more original design.
Examples include form-fitting trendy denim jeans.
3. Core: Garments that endure over time and can potentially live over many years examples include a perfect
white or plain blue shirt.
Retailers that have a range of products incorporating items from the trend, style, and classic categories
segment their development model into multiple streams to accommodate each product segment. The key driver
of profitability influenced by design and product development is effective management of the prime cost to
maximum retail price you can command (PC: MRP). This needs to be balanced with the brand equity and the
need to ensure freshness of stock in stores at any point of time.
The apparel merchandising process begins with sales forecasts based on past performance, expected organic
growth and new expansion. A merchandiser plans inventory as per the sales plan at sub category, product and
item level. He/ She links it to shelf life and sourcing timelines and achieves desired stock turns to manage
the working capital in better way. The merchandiser ensures availability of garments in stores in the right
quantity, time and price and manages the stores aesthetics freshness and balance of stock. Product managers
work closely with channel partners (described in next section) to maximise profit and ensure that stock is
properly monitored and available, and that underperforming lines are stopped and stock of popular products is
increased. To generate superior returns, specialty apparel retailers need to keep inventory off the mark-down
and clearance racks.
Distribution Channels
The distribution is led by 5 major channels: Retail, Department Stores, Trade Sales, Depletion Chanel and
E-Commerce. A brief description of the channels is given below:
Retail Channel
Also called Exclusive-Brand-Outlets (EBOs - Comprises outlets selling primarily MFL products - such stores
may be solely company owned or could be owned by franchisees. Most of these stores do not buy stock from
MFL MFL picks up both the risk and accountability of selling the products to the end consumer. The key
challenge in running a successful retail chain of stores is to maximise Same Store Like-to-Like Growth year on
year (LTL). Typically, rentals in India are very high and can amount to 15% to 25% of retail revenue, sometimes
even higher. Also, due to supply constraints in good retail locations, rentals keep rising by 6% to 8% p.a. In this
context, profitability is not easy to achieve and even more difficult to sustain.
Trade Sales
Also called Multi-Brand-Outlets (MBOs) - distribution channel that covers all stores from the neighbourhood
apparel stores to large textile showrooms that also buy stock and in turn sell to the consumer. While the Trade
channel has been the primary channel for the apparel sector, it has lost out in the last decade with retail
expansion. However, trade stores are modernising and reinvesting to improve customer experience. A typical
trade outlet stocks multiple brands and products, often on the same shelf. Understanding of customers and
customer trends is considered to be the highest among owners of these stores. While the trade sales channel
managed to survive the onslaught of exclusive stores, it remains to be seen if it will survive the e-commerce
revolution.
Depletion Channel
E-Commerce
Through In-house website TRENDIN.com and other external e-commerce players. With Indian consumers now
confident enough to make online purchases of up to INR 25000 p.a. from INR 2000- 5000 p.a. in the recent
past, this channel is slated to change the way the industry operates. The convergence of stores, e-commerce,
social media and mobile has opened up possibilities of creating an Omni-channel experience for consumers.
Sourcing
Sourcing is sub divided into the procurement of finished goods, trims, fabrics and accessories. On an average
one piece of shirt requires around 40 trims and accessories (starting from threads, buttons, collars to brand
label and so on) for manufacturing. They work with 40000 style codes, 150 types of fabric and 80 types of trims.
The major role of sourcing lies in meeting the production calendar, managing the lead times of the various
vendors, textile mills, manufacturing units, etc. The objective is to keep the product cost within the budget at the
desired specifications and to manage the inventory level at warehouse so that the cost of holding raw material
(fabric, trims and accessories) before the manufacturing starts, does not go beyond the optimum level. The
various roles associated with the function are to get efficient fabric makers, suggest better garment construction
methods and to work closely with factories to provide technical support and with designers to understand trends
and fits. Given that sourcing forms a key component of the value chain, segmenting products by volume, style,
complexity and source will help identify differentiated supply chains for key segments.
Supply Chain
The fashion industry is characterized by its complex supply chain - sourcing is highly fragmented and finished
goods travel to the entire length and breadth of the country. For instance, MFLs sourcing & distribution is
supported by 400+ raw material suppliers, 300+ factories (in-house + outsourced), 17 warehouses and 7
transportation partners distributing to 5 distribution channels.
Supply chain function is extremely critical to the business, this can be emphasised by the fact that on an
average the company has to produce/procure 38 lakhs of finished products (all categories) per season.
Balancing forward booking of capacity with the flexibility to handle market changes, thus ensuring freshness
of merchandise in store, define a successful and agile supply chain. The diverse demographic nature of Indian
markets, evolving variety in consumer profiles, regional preferences, festivals etc. results in demand variability
prediction of demand is critical in any season. With fashion & lifestyle products sold in almost all existing
distribution channels the supply chain needs to have the width to handle the demands of all the channels. Large
format warehouses are typically the entry point for primary distribution - small format warehouses and Carry
and Forward Agents (CFAs) enable the supply chain to be more responsive in nature as some of the stocks are
stored with these warehouses which are closer to customers.
youth, men and women. The main brands of MFL are Louis Philippe, Van Heusen, Allen Solly, Peter England,
People, Planet Fashion, The Collective, Hackett and Trendin.com. The key products are formal and casual
Shirts, T-Shirts, Trousers, Denims, Suits and Blazers with our increasing presence in womens wear domain as
well. In July 2012, ABNL has acquired a controlling stake in Pantaloons, thereby establishing its presence in the
big-box retailer space and opening a further avenue for MFL to take its brands to consumers.
Questions to Answer
As a team, share a business proposal advising Ashish on the following areas, using the following questions as
thought-starters:
Where to Play
What are the whitespace opportunities that that MFL should focus on? How will the final portfolio play
be? In particular:
1. How should the MFL portfolio in the market look like in 2020, split in the following manner:
a. Revenue split by price category and consumer category
b. Distribution channel mix
c. Revenue from organic growth and new categories
2. What are the new opportunities MFL should target to achieve the above? In order to retain focus, we
recommend you pick maximum of 2 whitespaces that will prove to be the next big elephants.
3. Within the identified space(s), what are the major sub-segments and product categories? What are the
consumer preferences for the particular segment/category?
4. What is required to win (key success factors) in the identified space(s)? What are the requirements
(capabilities, assets, etc.)? How do we leverage our current strategic advantages, capabilities, assets, etc. in
terms of existing brands/ distribution network/ supplier/vendor relationships etc.?
5. What are the strategic options (acquisitions/ licenses/JVs/Organic growth etc.) to pursue these opportunities?
What are the key risks and risk mitigation plans for each option?
6. Who are the current competitors? Do we anticipate any new competitors? What are their brand positioning
and competitive advantages?
7. What might an implementation table look like? Illustrate with a high-level time table.
How to Win:
What are the key Corporate-level enablers / transformations required to deliver the projections above?
In particular:
1. What should be the channel strategy for MFL with your strategy? How do we ensure a seamless integrated
brand experience between offline and online entities? What will it take to bridge consumer expectations across
online and offline and how can best practices from both be leveraged for greater growth?
2. What should MFLs strategy be to ensure greater consumer connect with its brands (current and recommended
whitespace)?
3. The pressure on the offline business is expected to intensify. Consumer walk-ins to physical stores will be
constrained due to changing lifestyles and pressures on infrastructure. Malls and High Streets that have housed
MFL brands for years will begin to see lower footfalls. How can MFL counter this?
4. Should MFL continue its strategy of adding stores and expanding its physical distribution at todays pace, or
should it focus all its energies on online accessibility?
5.How should MFL play the game in the online space similar to entities like Jabong and Myntra (covering a
wide spread) or should it develop a specialised MFL model that provides greater depth and expertise in the
fashion category?
FY13-RS. CR IN OOO
DESCRIPTION
MARKET SIZE
2013-(INR000
Crore)
CAGR
(2013 to 2010)
SSPD
(INR)
GM%
Mens Shirt
28
7%
Low
High
Mens Trousers
22
8%
Low
High
Womens Tops
11%
Low
Medium
T-shirts
14%
Medium
Medium
Womens Trousers/Skirts
10%
Low
High
13%
Low
Medium
12%
Medium
High
3%
High
Low
Accesories
12.5
12%
High
Low
Womens Ethnic
Sarees, Salwaar-Kameez-Dupattas,
Lehengas, Churidars, Dresses, etc.
58
11%
Low
Medium
Kidswear
45
11%
Medium
Low
Innerwear
18
12%
High
Low
Denim
11
15%
Medium
Low
Active Wear
INDICATOR
SSPD (INR)
GM%
Low
<25
>65%
Medium
25 to 35
55% to 65%
High
>35
<55%
Appendix
2:
Current
FL
Portfolio,
Category
Mix,
Reach
nd
Penetration:
Appendix
2:
CM
urrent
MFL
Portfolio,
Category
Mix,
aR
each
and
Penetration:
Current
Current
MFL
Portfolio
MFL
Portfolio
The
following
Category
and
Segment
Misix:
a split
Category
and
Segment
Mix:
of revenue (after discount)
Split
Revenue
BRAND
ofThe
MFL
by category
and
segment.
The
following
is
a
split
io
after
discount)
of
MFL
boy
f
cMategory
and
segment.
following
s
f
ar
sevenue
plit
of
r(evenue
(after
discount)
FL
by
category
and
segment.
REVENUE
CONTRIBUTION %
Louis Philippe(LP)
20% to 25%
Category
Mix
Category
Mix
Segment
Segment
Mix
Mix
Van Heusen(VH)
20% to 25%
Formals Formals
51.3%
51.3%
Men's
90.8%
90.8%
Casuals Casuals
39.2%
39.2%
Women's Women's
4.1%
4.1%
Denim
Denim4.9%
4.9%
5.0%
Others
4.6%
Others
4.6%
Kids/Accessories/
5.0%
Kids/Accessories/
Others Others
20% to 25%
15% to 20%
4% to 5%
4% to 5%
Total
Total 100%
100%
Total
100%
Peter England(PE)
Allen Solly(AS)
People
Others (Collective,
Hackett)
Total
Men's
Total
100%
Reach
Reach
aReach
nd
Penetration:
and
Penetration:
and
Penetration
Reach
and
Penetration
Reach
and
Penetration
No
of
No
of
Reach
Reach
No
of
MNo
arkets
Penetration
of
Markets
Penetration
BrandBRAND
Towns
NO.
Towns
Markets
Brand
Towns
Towns
Markets
OF
NO. OF
REACH
NO.
OF
MARKETS
NO.
OF
PENETRATION(%)
%
%
%
%
TOWNS
TOWNS
%
MARKETS
RelevantRelevant
Present Present
Present
Present
HIGHRELEVANT
PRESENT
High-Street
Mall
Total Total PRESENT
High-Street
Mall
STREET
MALL
TOTAL
LP
135
58
43%
42%
LP
135
58
43% 27243 272
272149
149421 421
421163
163163
42%
LP
135
58
149
42
VH
135
50%
VH
135 67
67
50% 272
272149
149421
421171
171 41%
41%
VH
135
67
50 272
149
421
171
41
AS
135
41%
AS
135 55
55
41% 272
272149
149421
421128
128 33%
33%
AS
135
55
41 272
149
421
128
33
PF
161
40%
PF
161 65
65
40% 351
351 48
48399
399111
111 29%
29%
PF
161
65
40 351
48
399
111
29
PE
223
60%
PE
223133
133
60% 480
480154
154634
634305
305 49%
49%
PE
223
133
60 480
154
634
305
49
People People 223
21%
223 46
46
21% 480
480154
154634
634 80
80 14%
14%
People
223
46
21
480
154
634
80
14
Total
number
f
towns
=
t5owns
96
=
596
Total
noumber
of
Total
number
f
markets
=
arkets
1192 =
1192
Total
noumber
of
m
100%
CHANNEL WISE
GROSS MARGIN
% OF REVENUE
SELLING EXPENSES
(% OF REVENUE)
Trade
55%
6% to 8%
DS
50%
8% to 10%
Retail
Exports
E-Commerce
Depletion
Overall
65%
60%
60%
40%
60%
35% to 45%
10%
50%
30%
35%
MARKETING COST
(% OF REVENUE)
OVERHEAD
(% OF REVENUE)
4% to 5%
8% to 9%
EBITDA
12% to 13%
CHANNEL GROWTH
(INDUSTRY)
CAGR
(2013 TO 2030)
MFL- CHANNEL-MIX
Revenue Terms
Trade
10% to 15%
27%
DS
15% to 20%
14%
20% to 25%
15% to 20%
50% to 100%
15%
18% to 20%
46%
4%
2%
8%
100%
Retail
Exports
E-Commerce
Depletion
Overall
Key Assumptions
Marketing Cost for a new set up (brand or category) can be assumed to be around 10-15% of targeted
average 5 years sale for the first 3 years. This includes only communication costs digital marketing costs
are captured as a part of selling expenses.
Assuming that all new stores will be taken on a rental basis, a cost of
expenditure will be incurred to set up a premium brand store
Inventory to be held in store for a running business would be around 3 months of sale (value terms)
DENIM
A typical Indian consumer will always plan two big investments in life one on
Housing and other on Wedding. The overall wedding market in India is highly
unorganised. Competition offered is from regional, conventional localised stores
on one side or a niche, well publicised and marketed private labels or designers
on the other side. Modern retail, especially large format retailers are ramping up
their expansion plans across metros and Tier I & Tier II cities. This will contribute
significantly to the growth of the Indian wedding wear market. Overseas sourcing
has definitely facilitated greater diversification in terms of product development
raising expectations of season-wise developments with proper color trends. But
globalization should be accompanied with local taste in terms of design collection,
innovation in terms of cost effectiveness and perceived value of the fabric, time
bound deliveries and continuous development in terms of quality.
INNERWEAR
ACCESSORIES
The denims market is symbolic of the success of the branded apparel industry in
the last 2 decades. Denim companies managed to create highly brand-conscious
consumers with a strong urge for upward movement across segments from brand
perspective. While most players are integrated denim manufacturers and retailers,
some major players have licensing agreements with global brands. Increased use of
denims as office-wear, especially by women contributes to further category growth.
While the most preferred format for sale is retail, seconds/ discount stores have
made a mark in this category. While most of MFLs brands operate in this space, is
there scope for a pure-play denim brand? Or are there ways of improving upon the
companys existing model in this category?
WEDDING MARKET
Ashish has listed down the following potential categories and his top-line thoughts on each of them for you to
think about. MFLs presence in all these categories today is either zero or insignificant in revenue terms. We
think that these categories have considerable potential and play to MFLs strengths however, feel free to
pick any categories beyond these!
displayed through exclusive brand outlets and also in malls. Mass segment is
catered to by small departmental stores, street shops and hosiery stores and
requires an extensive distribution network.
ETHNIC WEAR
TIMEWEAR
Big-box retailers operate in the attractive segments of casuals, youth & women
through large format stores and afford scale and profitability through significant
leverage in space acquisition costs. The market in this space is expected to
change dramatically - While some foreign players are entering the market through
partnerships with Indian apparel companies, some others are planning for 100%
direct investment. Pantaloons is present in the affordable retailing category, but
there is a significant market in the premium space that exists. With several options
of entering the space for MFL, the question is on which model will deliver the best
value to the consumer and be an engine for company growth and profitability in the
long run.
ACTIVE-WEAR
KIDSWEAR
Watches today are a lifestyle product while they traditionally were perceived as
just a utility product The consumer base of time wear market is stagnant with the
biggest player in India having grown 2-3% in last fiscal year. But with only 27% of
Indian population owning a watch, it is an underpenetrated market. Currently MFL
BIG-BOX RETAIL
The womens ethnic-wear market can broadly be classified across two sub-segments
hand woven and machine made. While this is largely an unorganized, fragmented
market in the mass segment where regional manufacturers and distributors
dominate, recent forays by retailers have proved successful. Emergence of private
labels in the machine made segment through departmental stores is also a key
trend. With a regionally diversified customer preference, is there scope for a large
retailer to take up significant share of this space profitably?
With 50 Million babies in the age group of 0-2 years and 304.8 Million children
are in the age group of 0-12 years, kids-wear is a market of unlimited potential.
Growing Exposure of Parents and Children to Fashion Trends and evolving buying
behavior of kids make branded retail an attractive proposition. Currently, the market
is characterized by largely unorganized players with variety and price being offered
as proposition. Is the market too saturated to enter, or is there a winning proposition
in this segment? And how does this fit in with MFLs existing brand portfolio?
Is active-wear the new Denim? Much like denim before it, active-wear is
increasingly being integrated into daily attire- just as the denim industry had been
successful in marketing denim for the office, formal, weekend, seasons, locations
active-wear makers should be able to do the same. Over the past two-three years,
the growth of athletic apparel companies has consistently outpaced the growth of
traditional
apparel companies. MFL has presence in the fashion wear for sports
through its sub-brands like LP-Sports, Allen Solly Sports and VH Sport. The kind
of premiumisation that gave rise to the highly successful designer jeans category
is also picking up in active-wear. Variety in styles and designs, along with the
high quality of products remains the top priority. So does active-wear offer fashion
brands the same kind of growth potential that designer denim did a decade ago?
SEASON 2
PINN CLE