The document provides a checklist for opening procedures at Woodside Restaurant. It includes over 48 individual tasks to be completed by the supervisor such as inspecting the exterior and interior for cleanliness, checking that equipment like the ice machines are working properly, preparing food and drink stations, confirming adequate stock levels, reviewing reservations and staff schedules, and conducting a pre-shift meeting with service staff to review the day's specials and assignments. The extensive checklist aims to ensure the restaurant is properly prepared and ready to receive customers at opening.
The document provides a checklist for opening procedures at Woodside Restaurant. It includes over 48 individual tasks to be completed by the supervisor such as inspecting the exterior and interior for cleanliness, checking that equipment like the ice machines are working properly, preparing food and drink stations, confirming adequate stock levels, reviewing reservations and staff schedules, and conducting a pre-shift meeting with service staff to review the day's specials and assignments. The extensive checklist aims to ensure the restaurant is properly prepared and ready to receive customers at opening.
The document provides a checklist for opening procedures at Woodside Restaurant. It includes over 48 individual tasks to be completed by the supervisor such as inspecting the exterior and interior for cleanliness, checking that equipment like the ice machines are working properly, preparing food and drink stations, confirming adequate stock levels, reviewing reservations and staff schedules, and conducting a pre-shift meeting with service staff to review the day's specials and assignments. The extensive checklist aims to ensure the restaurant is properly prepared and ready to receive customers at opening.
Supervisor______________________________ Date __________________________________
DONE
ACTION
1.
Upon arrival, survey exterior for trash,
debris, broken glass, windows, etc.
2.
Check ice machines and Water Dispenser to
be in good working order.
3.
Check air conditioning/heat for temperature,
set thermostats.
4.
Check reservation book for special functions
and/or parties.
5.
Check register system, run cash-out report to
verify all daily readings are set at zero.
6.
Check register tape in all imprinters in
kitchen, bar and guest check printers.
7.
All lights functioning, set at correct levels,
replace bulbs if needed.
8.
All tables and chairs set in proper place.
9.
Check in with chef on duty.
10. Be certain there are no kitchen, staffing, food
or equipment problems. 11. Verify all staff members on premises are punched in. 12. Read Restaurant Log Book REACT. 13. Check receiving clip-board (or file) for all deliveries scheduled for the day. 14. Check floor for general cleanliness-closing shift cleaning duties. Note any problems in Restaurant Log Book. 15. Check bar for cleanliness and check par levels. 16. Prepare Lobby trolley for Coffee Break set up and monitor if refill is needed. 17. Check buffet food labels in each food item
COMMENTS
DONE
ACTION
COMMENTS
18.Prepare and make all necessary orders.
Complete purchase order for each order. 19. Prepare seating chart for shift and review reservation book consider schedule of staff, assign big party tables. Post copy of station map at host station, back wait station and expediters station. Review with opening host. 20. Check bus stands for set-up, cleanliness and pars. 21. Check that all service staff has arrived, dressed in uniform on the floor and performing side work duties. 22. Review with chef todays specials and soup of the day. 23. Verify all specials or out-of-stock items have been entered on the register system. 24. Verify chalk boards are updated with todays specials. 25. Set all dining room lights. 26. Turn on exterior signs and lights. 27. Check Coffee Machine if it is working 28. Load sound system with daytime CDs. Turn on music, set volume levels. 29. Check mens and womens rest rooms verify clean mirrors, spotless sinks, commodes and floor, stocked hand soap, hand towels and toilet paper. Fresh smelling (no bleach), use air freshener if needed. Set hallway and rest room lights. 30. Check all F & B Supplies are enough for the days operation 31. Check staff opening duties and preparations: ____ Side stations prepared for the Shift ____ Hosts ____ Servers ____ Bussers 2
32. Complete line check with chef; taste all
product on line hot food hot, cold food cold. DONE
ACTION
COMMENTS
33. Check Private Room Humidifier and
remove filled up water 34. Check Garden Electric Fan and fill up water container . Fan must be covered if the weather is raining. 35. Check Garden Table Set up. 36. Check Breakfast Buffet set up in the Garden 37Check Coffee Station Set up . 38Check Guest forecast to know expected guest coming for breakfast. 39Check Water supply par stock and make a request order if needed. 40Check if there is a check in guest with special food requirement or advise the kitchen if they can prepare for any special food request for any health problems. 41Check the Staff Grooming and Uniform. 42Check POS if its working 43Check Coffee Machine Boiler for Brewed Coffee. 44Check Room Service area and equipments 45. Assign staff shift Station assignment 46Open the Reception Computer and check all emails for new informations 47Conduct a positive and informative pre-shift meeting with service staff. 48Advise staff to work with smile to all Guest, Greet all incoming guest, say thank you and have a nice day for Guest leaving the Restaurant.
Note: Please be smart to do what is needed in the operation which is
The Waiter & Waitress and Waitstaff Training Handbook: A Complete Guide to the Proper Steps in Service for Food & Beverage Employees Revised 2nd Edition