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This growing
demand of funds collections offers a good business opportunity in the area of online
funds collection services. We are receiving number of requests from Circles to provide
online services for funds collection for various commercial activities.
Presently, Internet Banking provides online funds collection facility either by integrating
onlinesbi.com with the website of the Firms / Corporates/ Institutions or by providing a
format on our Internet Banking website directly for collecting funds on behalf of the
Firms / Corporates/ Institutions. Enabling the Firms / Corporates/ Institutions for online
collection involves processing of the request at different levels and technical
development at Internet Banking end. With a view to reduce time to market and efforts
required for technical development to process these requests, Internet Banking
Department has developed a generic e-payment module named as i-collect which will
facilitate CINB enabled Firms / Corporates/ Institutions of repute to define their webpage format on our Internet Banking website which after the approval and online
confirmation by the branch and online authorisation by the designated official at LHO
will be available instantly for making the payment by the receiver of goods/services or
any other person having retail Internet Banking enabled account with our Bank.
An illustrative list of the online services that can be enabled for collection of funds
through Internet Banking is as under:
Collection for goods and services supplied by Firms / Corporates /
Institutions
Collection of dues by Government / Quasi Govt bodies
Local taxes by semi govt. bodies like water tax, house tax, electricity
bill etc..
Recruitment fee
Subscription to News paper/magazine, Club membership fee
Fee collection by Educational Institutions
Donations to Charitable Institutions / Religious Institutions
Registration and EMI collection for plots/flats
Booking Charges for any services
Any other Purpose
Activities involved in processing the i-collect request are as under: (Process flow as per
Annexure A):
1. Firm / Corporate / Institution having Corporate Internet Banking (CINB) enabled
account (Vyapaar / Vistaar) with our Bank defines epayment page through its
CINB administrator to capture data from its customers/service receivers,
downloads icollect application and other documents to submit to the Branch
Manager of the home branch along with authorization / board resolution from
the Firm/ Company/Institution for availing iCollect service.
2. The branch will recommend and forward the i-collect proposal received from
Corporate Customers of repute, together with the copies of the documents to their
controlling authority for administrative clearance. If the account of the corporate
is a new one (opened during the last 6 months - except that of Central / State Govt
department, Public Sector Unit and Semi Govt body), administrative clearance
will be required from the General Manager (Network).
3. The INB officer and Rule authorizer based on the application approved by the
branch manager after receiving the administrative clearance from the controlling
authority, confirms the i-collect approval through the Branch Internet Banking
interface.
4. Branch sends a copy of the i-collect application, duly approved, to alternate
channel department of the Circle.
5. AGM alternate channel or any other officer (not below the rank of a Chief
Manager) identified by the Circle, authorises the i-collect request of the
corporate customer online through Circle admin interface provided by the INB.
6. Retail user makes payment after selecting the desired Corporate/Institution
available under i-collect link in retail internet banking website. INB system
generates an e-receipt for the payment.
7. Corporate / Institution download MIS report of i-collect transactions of the day or
for any date range from internet banking website.
Following charges will be recovered either from the corporate customer or the retail user,
as decided by the corporate customer at the time of configuring the facility. Charges will
be recovered by the INB system and no manual intervention will be required by the
branch.
Transaction amount beyond Rs. 1 lac up to Rs. 5 lacs Rs. 20 per transaction
It is initially proposed to extend this product on a pilot basis to select branches, based on
the request received from the Circles.
The process flow for i-collect is given in annexure A. The i-collect facility can be
provided by the home branch maintaining the account of the Corporate customer, after
receiving the request on the prescribed application form (Annexure: B), with the terms
and conditions (Annexure: C) and agreement on stamp paper (value as per the rules of the
State) between the corporate and the branch as per the prescribed agreement form
(Annexure: D).
Yours faithfully,
Chief General Manager (IT)
ANNEXURE A
PROCESS FLOW FOR i-collect
Activity 1 - Corporate:
The Corporate customers desirous of availing the i-collect facility should be registered
for Corporate Internet Banking (CINB) as per the guidelines issued by the Internet
Banking Department and configure the i-collect page from i-collect tab available on
CINB website.
The requisite application form (Annexure B) together with the terms and conditions
(Annexure C) should be submitted to the home branch by the corporate customer. An
agreement should be executed between the corporate customer and the branch
maintaining the account (Annexure D).
Configuration of e-payment page by Corporate Administrator:
The Corporate Administrator logs in and chooses i-collect tab under Corporate Internet
Banking section of www.onlinesbi.com. He clicks on the i-collect link and proceeds to
the next page.
Step 1) Configures Details about the Corporate/Institution:
On i-collect page he/ she choose Add to configure details of the Corporate/Institution.
The Name and the address of the Corporate/Institution are populated by the system. The
following parameters need to be configured:
A. Type of Corporate / Institution (From List of Values)
B. State of the Corporate / Institution (From List of Values)
C. Recovery of Transaction Charges viz whether from the Corporate or from the
Retail Customer. In case the transaction charges are being borne by the Corporate,
the consolidated amount of the charges for the day will be debited to the account
of the Corporate at the end of the day. And, if the retail customers have to bear the
transaction charges, the charges will be debited to his/her account at the time of
the transaction.
D. Upload logo of the Corporate (to be printed on the receipt to be generated by the
Internet Banking system after a successful payment is made by the retail
customer).
Once these parameters are entered and confirmed/saved, no modification is permitted
except for the Type and Logo. Hence suitable care should be exercised when entering
these parameters.
Step 2) Defines Payment Categories and Parameters:
other details to establish the genuineness and correctness of the funds collection
details.
B. The branch will recommend and forward the i-collect proposal received from
Corporate customers of repute together with the copies of the documents to their
controlling authority for administrative clearance. If the account of the corporate
is a new one ( opened during the last 6 months - except that of Central / State Govt
department, Public Sector Unit and Semi Govt body), administrative clearance
will be required from the General Manager (Network).
C. Based on the i-collect proposal duly cleared by the controlling authority, and
application approved by the Branch Manager, INB officer confirms the approval
online through Internet Banking branch admin interface as the first confirmer, and
the rule authorizer executes the role of the second confirmer.
D. Branch sends a copy of the i-collect application, duly approved, to alternate
channel department of the Circle for online authorisation.
E. Branches shall maintain a register to record the details of each application received
under i-collect facility, and the action taken on such application received.
Activity 3 Role of the Circle controlling the Branch:
AGM alternate channel or any other officer (not below the rank of a Chief Manager)
identified by the Circle, authorises the i-collect request of the corporate customer
online through admin interface provided by the INB after verifying the correctness of the
application.
Activity 4 Retail User:
A. The Retail User logs in by choosing the Personal Banking link of
www.onlinesbi.com.
B. Selects the desired Corporate/Institution for making payment under i-collect link.
C. System displays the form as configured by the Corporate/Institution.
D. Retail user enters the parameters prescribed by the Corporate/Institution, and
makes the payment.
E. An e-Receipt is generated for the successful payment which can be printed/ saved.
F. The end user can also view off line the i-collect Payment History for a date range.
Activity 5 Downloading MIS:
Corporate Customer downloads MIS report of i-collect transactions of the day or for any
date range from Internet Banking website.
ANNEXURE B
FOR OFFICE USE
Application Serial
number
To
The Branch Manager,
State Bank of India,
We wish to register our Firm / Company / Institution for availing the Bank's
iCollect Service through OnlineSBI.
Our Firm / Company / Institution have already been registered for availing the
Banks Corporate Internet Banking Service under Vyapaar/Vistaar through
OnlineSBI (Strike off whichever is inapplicable)
1. Name of Firm/Company/Institution:
3. Firm/Company/Institution Address:
Pin code:
Email:
Mobile:
Tel No.
PARTICULARS
Yes / No
DATE:
Manager
Branch DATE:
INB
OFFICER
ANNEXURE C
Date : ---------------------THE BRANCH MANAGER
STATE BANK OF INDIA
_______________________
Terms and conditions for availing i-Collect service
1. i-Collect facility is available to customers who are having a Vyapaar or Vistaar
facility under CINB.
2. The i-Collect application form should be submitted to the Branch where the User
maintain their CINB account along with the following documents:
a. Copy of the generated iCollect Payment Page.
b. Authorisation from Firm/Company/Institution for availing iCollect service.
c. Duly filled in and signed agreement letter for availing iCollect service.
3. The account holders/its beneficiaries can operate iCollect only after the Branch
authorizes and enables the facility.
4. Only the account mentioned in the Application form will be available for iCollect
facility.
For more than one collection, with proceeds to one account Different pages can
be created within a single iCollect account.
5. The OnlineSBI/ iCollect service cannot be claimed as a right. The Bank reserves
all the rights to convert the Service into a discretionary service anytime, if so
warranted, after it has been made available to the F/C/I.
6. The rules and regulations applicable to the banking transactions done in the
traditional way in India will be applicable mutatis mutandis for the transactions
done through the OnlineSBI for iCollect service.
7. The Bank will take reasonable care to make use of the available technology for
ensuring security and preventing unauthorised access to any of the services
offered through the OnlineSBI for iCollect.
8. The Bank reserves the right to modify, change, add, alter or cancel any of the
services offered through OnlineSBI/ iCollect or the Terms and Conditions in
Agreement listed in this Document without prior notice to the F/C/ls. The
changes will be notified to the F/C/I through a notification on the Site/ written
communication on their official address.
I/We accept the terms and conditions.
For Firm / Company / Institution
DATE:
ANNEXURE D
(To be stamped as an agreement)
beneficiaries, who also should be common customer of Bank & User, who require
transfer of funds to the User through the iCollect facility under Corporate Internet
Banking and generation of an online receipt for the funds transferred. The User also
wishes to have details of all such transfer of funds from their various beneficiaries.
B.
facilities' to its customers consisting of direct debit to bank account through the internet
where SBl's customers are provided banking facilities for their bank accounts
maintained at SBI through the Internet, including checking their bank accounts and third
party funds transfer, payment of bills online etc.
C.
The User and SBI are desirous of entering into an arrangement whereby the
Internet Banking Customers, visiting the User's allotted iCollect page, will be provided
an additional facility to make payment by debiting their individual accounts to the
extent of the payment features created by the User.
D.
The Parties hereto have agreed that their respective rights and obligations with
regard to their business relationship between them inter se will be interpreted, acted
upon and governed solely in accordance with the terms and conditions of this
Agreement.
b. "iCollect Page" shall mean the page populated by the User to furnish the
details of the Common Customer and payment.
c. "CINB" shall mean the Corporate Internet Banking of the Bank provided to
the User.
2. The User has opened a current account in SBI being Current Account No
at
Branch which account shall for the purpose of this Agreement be called the
'Collection Account' with Vyapaar/Vistaar facility under Corporate Internet
Banking.
3. The User will log on to their CINB account, and choose the iCollect option to
generate an iCollect Page and shall input therein own details and the details of the
payment to be collected from the Common Customer as required.
4. The User will ensure that all the fields entered by them are correct and the
payment collected by them is in proportion to the service provided by them and
shall submit a hard copy of the iCollect page and the application form to SBI for
approval along with the duly signed documents relating to "Terms and Conditions"
and "Agreement".
5. SBI upon verification shall approve and enable the iCollect facility to the User.
Once the iCollect facility is enabled, the User can use it for Payment collection
from Common Customer.
6. The Common Customer will log on to his Internet banking account with SBI and
access the iCollect page of the User and fill in the information as required by the
User. On filling up the required details, the Common Customer can transfer funds
by debit to his account for credit to the User's account instantaneously. The
common Customer can also have an ereceipt for the transaction done through
Termination Clause
21. This Agreement may be terminated either by the User or SBI at any point of time, by
giving 30 days notice of termination in writing to the other party on its official
address as reflecting on page1 of this agreement.
Arbitration Clause
22. Any dispute or difference between SBI and the User hereto shall be first settled by
arbitration which will be subject to / governed by the Arbitration & Conciliation Act,
1996 and that the Arbitration proceedings will take place at Mumbai. If the dispute
is not settled under this act then the jurisdiction of the court will be in the place
where the concerned SBI branch, which has provided the iCollect service to the
User, is located.
IN WITNESS WHEREOF the parties hereto have executed this Agreement (in duplicate)
on the day, month and year first hereinabove mentioned.
Authorized Signatory
in the presence of
(Witness)
(Witness)