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This document is updated frequently. Ensure that you are using the latest version from:
www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.html
For questions and comments please use Cisco Business Edition 6000 support community (www.cisco.com/go/be6ksupport)
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 1 of 29
Contents
1. Introduction............................................................................................................................................................ 3
1.1 Cisco Business Edition 6000 Version 10 Highlights ......................................................................................... 3
1.1.1 Server Hardware and Licensing ............................................................................................................... 3
1.1.2 Ease of Install and Provisioning ................................................................................................................ 3
1.1.3 User Licensing Changes ........................................................................................................................... 3
1.1.4 Collaboration Applications ........................................................................................................................ 4
1.2 Quoting and Ordering Tools ............................................................................................................................. 4
1.3 End-of-Sale and Product Code Change Bulletins ............................................................................................ 4
2. Getting Started....................................................................................................................................................... 4
2.1 Unified Communications Licensing Overview .................................................................................................. 4
2.1.1 Cisco User Licensing ................................................................................................................................ 4
2.1.2 Cisco User Connect Licensing .................................................................................................................. 4
2.1.3 Cisco Unified Workspace Licensing ......................................................................................................... 5
2.1.4 License Control Mechanisms .................................................................................................................... 7
2.2 Cisco Service and Support ............................................................................................................................... 8
2.2.1 Product Support Services ......................................................................................................................... 8
2.2.2 Product Warranty ...................................................................................................................................... 8
2.2.3 Cisco Unified Communications Software Subscription ............................................................................. 8
2.2.4 Service Availability by Product .................................................................................................................. 9
3. Ordering Cisco Business Edition 6000 Solutions ............................................................................................ 11
3.1 Ordering Overview .......................................................................................................................................... 11
3.1.1 New Systems .......................................................................................................................................... 11
3.1.2 Upgrades and Migrations ........................................................................................................................ 11
3.2 Cisco Business Edition 6000 Ordering Workflow for New Systems ............................................................... 12
3.3 Optional BE6000 Licenses and Offers ........................................................................................................... 16
3.3.1 Enable Mobile and Remote Access with Cisco Expressway .................................................................. 16
3.3.2 Enable Personal Multiparty Video Conferencing with UWL-Pro Purchases ........................................... 17
3.3.3 Enabling Customer Collaboration with Cisco Unified Contact Center Express ...................................... 17
3.3.4 Enabling Rich Online Meetings with the WebEx Meeting Center Service .............................................. 18
3.4 Additional Features and Applications ............................................................................................................. 19
3.4.1 Extend Cisco Unity Connection Features ............................................................................................... 19
3.4.2 Enable Call Management with Cisco Unified Attendant Console ........................................................... 19
3.4.3 Enable Emergency Call Routing with Cisco Emergency Responder ...................................................... 19
3.4.4 Enable Advanced Notification with Cisco Paging Server ........................................................................ 20
3.4.5 Extending the Video Solution with Cisco TelePresence Video Communication Server ......................... 20
3.4.6 Manage and Schedule Video Conferences with Cisco TelePresence Management Suite .................... 21
3.5 Ordering Examples: New Systems ................................................................................................................. 21
3.6 License and Software Upgrades .................................................................................................................... 22
3.6.1 Unified Communications User License Feature Upgrades ..................................................................... 22
3.6.2 Unified Communications Software Version Upgrades ............................................................................ 23
3.6.3 Hypervisor License Upgrade .................................................................................................................. 24
3.7 Ordering Example: License Feature Upgrade ................................................................................................ 25
3.8 Ordering Example: Software Version Upgrade .............................................................................................. 26
3.9 Migration to Cisco Business Edition 6000 and User Licensing ...................................................................... 26
3.9.1 Migration Process With UCSS ................................................................................................................ 27
3.9.2 Migration Process Without UCSS ........................................................................................................... 27
3.9.3 Ordering Migration Licenses ................................................................................................................... 28
3.10 Ordering Examples: Migration ...................................................................................................................... 28
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 2 of 29
1. Introduction
Cisco Business Edition 6000 (BE6000) is designed for organizations with up to 1000 employees. The solution
offers premium voice, video, mobility, messaging, presence, and contact center features on a single virtualized
platform. These core communication capabilities allow medium-sized businesses to benefit from rich collaboration
tools that improve efficiency and productivity. For more information, please visit: www.cisco.com/go/be6000.
This guide describes a simple, common process for ordering BE6000 solutions directly from Cisco, or through a
Cisco distributor, reducing cost of entry for small deployments and minimizing lead time.
Before proceeding, please ensure that you are using the latest version of this guide from the following link:
www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.html.
Medium-density and high-density server options are available for more flexible deployment solutions.
Version 9 or 10 user licensing is available through electronic delivery using a single top-level product code.
Licensing options for the Cisco Expressway mobile and remote access solution are now available for the
BE6000.
Professional Edition Cisco Unified Workspace Licensing (UWL-Pro) is now available for the BE600.
Licensing for Personal Multiparty video conferencing is now included with UWL-Pro, allowing users to make
four-party High Definition ad-hoc and MeetMe video calls through the use of Cisco TelePresence Server
and TelePresence Conductor applications.
For more comprehensive video conferencing solutions requiring scheduling, Cisco Telepresense
Management Suite is preloaded on BE6000 servers. Licensing for this application may be purchased
separately, if required.
BE6000 licenses may only be used with BE6000 server products. Purchase of BE6000 licensing for use
with any other platform is expressly forbidden.
Cisco TelePresence Video Communication Server Control (VCS-C) software with 10 nontraversal and 5
traversal session licenses continues to be included with each server bundle at no additional cost. Additional
session and feature licenses may be ordered separately, if required.
Cisco Unified Communications Virtualization Hypervisor and license are preinstalled on the server.
Cisco Unified Communications Software Suite (refer to section 3.2) is conveniently preloaded on the
Hypervisor datastore . Select applications are now preinstalled to further simplify installation.
To simplify configuration, Cisco Prime Collaboration Provisioning for the BE6000 is included with licensing
with each server bundle at no additional cost.
Software License Starter Bundle options offer preferred pricing for the first 25 UCL Enhanced, UWL
Standard or UWL Professional users of a deployment.
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 3 of 29
Cisco Unified Workspace Licensing Business Edition (UWL-BE) licenses are no longer available for
purchase. UWL Standard licenses should now be selected.
Unified Communications license orders are now subject to new license control mechanisms, see section
2.1.4 for more information.
New Cisco Unified Contact Center Express version 10 promotional bundles are available when ordering
License Starter Bundles. Version 9 promotional bundles are no longer available for the BE6000.
offerings such as Not for Resale (NFR) and financing from Cisco Capital is also available at Partner Central:
www.cisco.com/web/partners.
2. Getting Started
2.1 Unified Communications Licensing Overview
2.1.1 Cisco User Licensing
From Cisco Unified Communications Release 9.0, applications are licensed from the perspective of an end user.
This model is distinct from earlier releases, where features were licensed by device. The following sections
introduce the two available licensing types: User Connect Licensing and Unified Workspace Licensing, which may
be mixed within a system deployment as required.
2.1.2 Cisco User Connect Licensing
User Connect Licensing (UCL) allows most Cisco Unified Communications products to be licensed on a per-user
basis. With UCL, all client and server software, right-to-use (RTU) fees, port licenses, etc. are covered by the peruser license, simplifying the ordering and deployment process.
UCL is available with the following licenses (summarized in Table 1):
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 4 of 29
Essential UCL: This license enables use of an analog telephone adaptor (ATA) port or simple IP phone for
shared working areas. Instant messaging and presence features are also included where devices are
assigned to a specific user.
Basic UCL: This license is suitable for desk-based users who require a voice-centric communications
solution using an entry-level IP phone. It includes voice, instant messaging, and presence features.
Enhanced UCL: This license offers a richer collaborative experience for either desk-based or mobile users
who require a single device. It includes voice, video, instant messaging, and presence features which may
Enhanced Plus UCL: This license offers a richer collaborative experience for desk-based and mobile users
who require two devices. It includes voice, video, instant messaging, and presence features which may be
enabled for mobile and remote access using Cisco Expressway.
TelePresence Room: This license enables any Cisco room-based telepresence system.
Voice Messaging (voicemail): Enables voice messaging features for one user with Cisco Unity Connection
Basic licensing. It includes advanced message access options (Internet Message Access Protocol [IMAP],
unified messaging, phone, and web).
2.1.3 Cisco Unified Workspace Licensing
Unified Workspace Licensing (UWL) offers an easy and affordable way to procure and deploy a broad range of
Cisco Unified Communications applications and services using per-user licensing.
UWL is available for the BE6000 in two editions (summarized in Table 1):
Standard Edition (UWL-Std): This license offers a rich collaborative experience for desk-based and mobile
users who require multiple devices. It includes voice, video, voice messaging, instant messaging, and
presence features which may be enabled for mobile and remote access using Cisco Expressway. As an
alternative to using the on-premises instant messaging and presence server, a 1-year WebEx Messenger
service subscription may be chosen with this license. Business Edition (UWL-BE) licensing, which offered
the same entitlement as UWL-Std, is no longer available for purchase.
Professional Edition (UWL-Pro): This license offers a comprehensive collaborative experience for users. In
addition to the benefits of UWL Standard Edition, each license includes the following:
o
WebEx Meeting Center, either as a 1-year Named Host subscription or as a perpetual onpremises Cisco WebEx Meetings Server (CWMS) license.
One Unified Contact Center Express Standard Agent license for every 25 UWL-Pro users.
When purchased with the BE6000, initial UWL-Pro orders are subject to a minimum order of 25 licenses.
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 5 of 29
Table 1 and Figure 1 compare Cisco Unified Communications version 10 license types to help determine which is
most suitable for any set of requirements. Table 1 illustrates the features that are enabled by each license type.
Figure 1 illustrates the minimum license type required for each Cisco device or client.
Table 1.
License
Cisco UCL
Essential
Cisco UCL
Basic
Cisco UCL
Enhanced
Cisco UCL
Enhanced Plus
Cisco UWL
Standard
Cisco UWL
Professional
$40
$125
$210
$295
$325
$500
Price
User profiles
Number of devices
IM and presence
**
***
***
1
*
Multiple
Multiple
! or WebEx
! or WebEx
Voice messaging
"
"
"
"
"
"
"
"
"
"
"
"
"
"
Prime Collaboration
Provisioning
UWL enables the first 10 devices per user on installation. If more devices are required, contact licensing@cisco.com.
Available to all users when using the Unified Communications Manager IM and Presence Service on the BE6000 server. Oneyear WebEx Messenger subscriptions are available as an option for UWL users.
***
Where supported by device or client.
**
Figure 1.
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 6 of 29
When ordering license starter packs, ensure that the target system does not already have a
starter pack installed. If it does, none of the licenses delivered in the same PAK will be eligible for use with
that system.
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 7 of 29
Service
Description
Rapid problem resolution with 24-hour global access to the Cisco Technical Assistance Center (TAC)
Registered access to Cisco.com for powerful online tools and information
Next-business-day advance hardware replacement (Additional replacement service levels, some as fast
as 2 hours, are also available. Use the Service Availability Matrix tools.cisco.com/apidc/sam to check
regional availability.)
Proactive Smart Call Home capability alerts customers and Cisco TAC to potential problems before they
occur
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 8 of 29
For new systems, use Cisco Commerce Workspace (CCW) to order software subscriptions and support using the
part numbers illustrated throughout this guide. When renewing cover or adding additional licenses to an existing
deployment, Cisco Support Contract Center (Cisco SCC) should be used to quote for and assign services. In
particular, Cisco SCC allows the purchase of prorated contract terms for new components to ensure the convenient
co-termination of cover for the entire solution. For more information, refer to the guides posted at:
www.cisco.com/go/ucssrenewals.
For additional guidance on ordering software support and subscription packages, refer to the following:
www.cisco.com/en/US/partner/prod/collateral/voicesw/ps6882/ps9158/us_uc_sw_ordering_tips_qrg.pdf.
Note:
When upgrading licenses to a new feature entitlement, existing support and subscriptions will
remain valid until the end of their term. At renewal, support should be purchased for the upgraded
licenses.
2.2.4 Service Availability by Product
Table 3 illustrates which support product to purchase for each component of a BE6000 solution.
Table 3.
Product
SMARTnet
UCSS
UC Essential
Operate Support
TP Essential
Operate Support
Note:
Support for promotional Video Communications Server licenses is included with SMARTnet cover
for the BE6000 sever bundle. See section 3.4.5 for more details.
Note:
ESW and UCSS for BE6000 Unified Communications User Licenses provide support and
Cisco Expressway
In addition, ESW and UCSS for UWL Professional Licenses provide support and upgrades for the following
included applications:
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 9 of 29
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 10 of 29
Order
Server
Bundle(s)
(See
Table
4)
Starter
Bundle
Add
Users
Add
Applications
Add
Subscriptions
and
Service
Software License Starter Bundle: This bundle adds the first 25 Unified Communications user licenses of
a deployment at a discounted rate. Each BE6000 installation may include one License Starter Bundle
only. Unlike earlier versions of the BE6000, this offer is not available for each server in a deployment.
User licensing is described further in section 2.1.
Add-on user licenses: Additional Unified Communications user licenses may be ordered to supplement
the 25-user License Starter Bundle.
Additional applications: Purchase of Unified Communications user licensing entitles the configuration
and use of Cisco Expressway for mobile and remote access solutions. Additional Expressway licensing
may be purchased to enable business to business calling and interworking with Microsoft Lync
installations. Purchase of a BE6000 Software License Starter Bundle includes entitlement to purchase
promotional offers for WebEx Meeting Center and Cisco Unified Contact Center Express. Additional
Unified Contact Center Express licenses and WebEx services may also be purchased separately.
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 11 of 29
Software version upgrades: Permit the cost-effective migration from other Cisco Unified Communications
Solutions to the BE6000. Migrations are possible from the following solutions:
3.2 Cisco Business Edition 6000 Ordering Workflow for New Systems
The following steps detail the BE6000 ordering procedure for new systems and the options available at each step.
Step 1. Order BE6000 Server Bundle(s).
Each BE6000 Server Bundle includes:
Cisco UCS C220 M3 Rack Server, available in medium-density (MD) or high-density (HD) configurations
that support a provisioning application and up to 4 or 8 collaboration applications respectively
Hard disks formatted and initialized for Redundant Array of Independent Disks (RAID) redundancy
Cisco Unified Communications Virtualization Hypervisor Software (v5.1 update 2) and license preinstalled
on the server
Cisco Business Edition 6000 Software Suite preinstalled and preloaded in the Hypervisor datastore. Refer
to the software preload summaries for details of installed and included products:
http://www.cisco.com/c/en/us/support/unified-communications/business-edition-6000/products-releasenotes-list.html
Note:
Cisco TelePresence Video Communication Server licenses for 10 concurrent nontraversal calls and 5
concurrent traversal calls.
Cisco Prime Collaboration license files that allow the full provisioning of one BE6000 system.
Use the product codes in Table 4 to order the required number and type of servers for the deployment. Make sure
that the correct power cable type is specified.
Table 4.
Product Code
Description
List Price
(USD)
Support Product
Support Price
(USD) (1yr)
BE6K-ST-BDL-K9=
$9,400
CON-SNT-BE6KSTBD
$239
BE6K-ST-BDL-XU=
$9,400
CON-SNT-BE6KSTBD
$239
BE6K-STBDL-PLS-K9=
$20,800
CON-SNT-BE6KSTBD
$239
BE6K-STBDL-PLS-XU=
$20,800
CON-SNT-BE6KSTBD
$239
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 12 of 29
Note:
cryptographic features which may not be sold in restricted export countries as defined by the U.S. Export
Administration Regulations. Only order these servers if restrictions apply in your region. For more
information, please visit:
www.cisco.com/web/about/doing_business/legal/global_export_trade/general_export/contract_compliance.
html If XU software is installed, it cannot be upgraded to the crypto enabled version without a complete
reinstallation.
Note:
For deployments that require high availability, order two or more server bundles for redundancy.
Note:
Pricing for Cisco SMARTnet support with 8 x 5 x next business day (NBD) service level is
The high-density server is supplied with two power supplies and cables as standard.
Product Code
Description
List Price
(USD)
Support Product
Support Price
(USD)
UCSC-PSU-650W=
$630
Not Applicable
Product Code
Description
List Price
(USD)
Support Product
Support Price
(USD)
R-CBE6K-K9
$0
CON-ESW-RCBE6KK
$0
R-CBE6K-K9
Option Code
Description
List Price
(USD)
Support Product
Support Price
(USD)
BE6K-SW-9.X
Cisco Business Edition 6000 Software suite version 9.X export restricted image
$0
Not Applicable
BE6K-SW-9.X-XU
Cisco Business Edition 6000 Software suite version 9.X unrestricted image
$0
Not Applicable
BE6K-SW-10.X
$0
Not Applicable
BE6K-SW-10.X-XU
$0
Not Applicable
Note:
cryptographic features which may not be sold in restricted export countries as defined by the U.S. Export
Administration Regulations. Only order these servers if restrictions apply in your region. For more
information, please visit:
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 13 of 29
www.cisco.com/web/about/doing_business/legal/global_export_trade/general_export/contract_compliance.
html If XU software is installed, it cannot be upgraded to the crypto enabled version without a complete
reinstallation.
Step 4. Choose a Software License Starter Bundle.
The BE6000 License Starter Bundles detailed in Table 8 enable the first 25 unified communications user licenses
at a discounted rate. Only one License Starter Bundle may be selected and installed per UCM deployment. Unlike
earlier BE6000 bundles, this offer is not available for each server in a deployment.
Table 8.
R-CBE6K-K9
Option Code
Description
List
Price
(USD)
Support Product
Support Price
(USD)
BE6K-START-UCL25
$500
CON-ESW-UCMENHUC
UCSS-U-6K-ENH-1-1
CON-ESW-UCN10XVM
UCSS-U-6K-VM-1-1
$13 (1 year)
$17 (1 year)
$8 (1 year)
$8 (1 year)
BE6K-START-UWL25
$1,000
CON-ESW-UCMUWLST
UCSS-U-6KUWLBE-3-1
$21 (1 year)
$70 (3 years)
BE6K-START-PRO25
$5,375
CON-ESW-UCM10XUL
$33 (1 year)
$120 (3 years)
Note:
UCSS-U6KUWLPRO-3-1
Support prices illustrated in Table 8 are per-user, 25 of each should be ordered with a Starter
Bundle. When purchasing UWL licenses, a minimum 3-year UCSS subscription must be ordered for each
user.
Step 5. Add additional user licenses.
To enable more users beyond those included in the Starter Bundle, select the appropriate quantities of licenses
from Table 9 to meet the total requirement.
Table 9.
R-CBE6K-K9
Option Code
Description
List Price
(USD)
Support Product
Support Price
(USD)
BE6K-UCL-ESS
$40
CON-ESW-UCMESSUC
UCSS-U-6K-ESS-1-1
$2 (1 year)
$3 (1 year)
BE6K-UCL-BAS
$125
CON-ESW-UCMUCBAS
UCSS-U-6K-BAS-1-1
$7 (1 year)
$8 (1 year)
BE6K-UCL-ENH
$210
CON-ESW-UCMENHUC
UCSS-U-6K-ENH-1-1
$13 (1 year)
$14 (1 year)
BE6K-UCL-ENHP
$295
CON-ESW-UCMUCENH
UCSS-U-6K-ENHP-1-1
$18 (1 year)
$30 (1 year)
BE6K-UCL-VM
$75
CON-ESW-UCN10XVM
UCSS-U-6K-VM-1-1
$8 (1 year)
$8 (1 year)
BE6K-UCL-TP-RM
$650
CON-ESW-UCMUCLTP
UCSS-U-6K-TP-1-1
$65 (1 year)
$65 (1 year)
BE6K-UWL-STD
$325
CON-ESW-UCMUWLST
UCSS-U-6KUWLBE-3-1
$21 (1 year)
$70 (3 years)
BE6K-UWL-PRO
$500
CON-ESW-UCM10XUL
UCSS-U6KUWLPRO-3-1
$33 (1 year)
$120 (3 years)
$0
Not Applicable
JABBER-IM-ADDON
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 14 of 29
Note:
Indicate an initial order of UWL-Pro licenses for system by selecting the FIRST-PRO option. Initial
orders are subject to a minimum order of 25 licenses and include base Personal Multiparty Conferencing
and Contact Center Express server licenses. There is no minimum requirement for subsequent UWL-Pro
orders, but these will not include the base licenses above.
A BE6000 deployment may include any combination of up to 1000 UCL, UWL and Jabber add-on licenses. When
purchasing licenses that allow the use of multiple devices, note that a medium-density server supports a maximum
of 1200 devices. A high-density server can support up to 2500 devices.
When choosing to deploy IM and presence on-premises, all UCL and UWL user licenses automatically include
entitlement to use these features. IM and presence features are also available at no cost for other users who may
not require telephony services. In this case, order the required number of Jabber IM add-on RTU licenses.
Step 6. Order Jabber and Client Application RTU Licenses.
All client applications are now available free of charge with UCL Enhanced, UCL Enhanced Plus, and UWL
licenses. Select the type and quantity of required clients from Table 10 to ensure that the correct RTU licenses are
provided.
Cisco Jabber for Android is available for download only from Google Play. Cisco Jabber for iPhone is available only
from the Apple iTunes App Store. Other client applications may be downloaded from www.cisco.com/go/software.
Table 10.
R-CBE6K-K9
Option Code
Description
List Price
(USD)
Support Product
Support Price
(USD)
JAB-ADR-CLNT-UWL
$0
Not Applicable
JAB-VOICE-ADR-UWL
JAB-VOICE-ADR-UWL
$0
Not Applicable
CUCICONN-CLNT-UWL
$0
Not Applicable
CUCILYNC-CLNT-UWL
$0
Not Applicable
IPC8-CLIENT-UWL
$0
Not Applicable
JAB-SDK9.0-UWL
$0
Not Applicable
JAB8-MAC-CLNT-UWL
$0
Not Applicable
JAB9-DSK-UWL
$0
Not Applicable
JAB9-IPAD-UWL
$0
Not Applicable
JABBER-IPAD-UWL
$0
Not Applicable
UPC8-CLIENT-UWL
$0
Not Applicable
JAB-IPH-CLNT-UWL
$0
Not Applicable
JAB-VOICE-IPH-UWL
$0
Not Applicable
WEBCOMM2-UWL
$0
Not Applicable
UCIST9-UWL
$0
Not Applicable
VXME-LINUX-UWL
$0
Not Applicable
Note:
Page 15 of 29
The tables in the preceding steps illustrate the UCSS product codes applicable for each license. When ordering
through Cisco Commerce Workspace, UCSS product codes are proposed automatically.
When ordering UWL licenses, a 3- or 5-year software subscription must be purchased. When ordering UCL
licenses only, a 1-, 3-, or 5-year subscription may be ordered if required.
Note:
Institutions such as government entities and educational institutions that are prohibited from
The options and software version in Table 11 must be ordered to receive the server license keys
R-CBE6K-K9
Option Code
Description
List Price
(USD)
Support Product
Support Price
(USD)
SW-EXP-8.X-K9
$0
EXPWY-VE-C-K9
$0
CON-ESW-EXPWYVEC
$0
EXPWY-VE-E-K9
$0
CON-ESW-EXPWYVEE
$0
In addition to mobile and remote access, Cisco Expressway may also be licensed to enable video calling with third
parties and integration with Microsoft Lync deployments.
For calling third parties, ensure that both Expressway C and E servers are ordered from Table 11 and then order
Rich Media Session licenses from Table 12 in equal quantities for each server. Each server will support up to 100
Rich Media Sessions, therefore a maximum of 200 licenses may be selected per order.
For integration with Microsoft Lync, order Expressway C server and the Microsoft Interoperability from Table 12.
Table 12.
R-CBE6K-K9
Option Code
Description
List Price
(USD)
Support Product
Support Price
(USD)
LIC-EXP-MSFT
$20,280
UCSS-U-EXPMSFT-1-1
$2,028
LIC-EXP-RMS
$750
UCSS-U-EXPRMS-1-1
$75
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 16 of 29
R-CBE6K-K9
Option Code
Description
List Price
(USD)
Support Product
Support Price
(USD)
LIC-PM-V-USR-UWL
$0
Not applicable
LIC-PM-3X-USR-UWL
$0
Not applicable
LIC-PM-8X-USR-UWL
$0
Not applicable
Entitlement to use Cisco TelePresence Conductor is also included with Personal Multiparty conferencing. Licenses
are not, however, delivered directly with BE6000 orders. Customers requiring a TelePresence Conductor license
may order it using the Product Upgrade Tool (PUT), free of charge, once UCSS support is in place for UWL-Pro
licenses.
Note:
Virtualized TelePresence Server and TelePresence Conductor software is included with each
BE6000 server. TelePresence Conductor may be used without a license to control conferences on a single
TelePresence Server.
For more information on the Personal Multiparty videoconference solution, including detail of how to purchase
licenses without UWL-Pro, please see: www.cisco.com/c/en/us/solutions/collaboration/pervasiveconferencing/index.html
3.3.3 Enabling Customer Collaboration with Cisco Unified Contact Center Express
When ordering a BE6000 solution that includes a Software License Starter Bundle, one of the Cisco Unified
Contact Center Express (Unified CCX) promotional bundles listed in Table 14 may also be ordered. Each bundle
includes operating system, database, and agent seat licenses at a discounted price. To order additional Cisco
Unified CCX agent seats (up to 100 in total) or high-availability features (HA), use the top-level product code
CCX-10-ADD-LIC. For further information, refer to the Cisco Customer Contact Solution Ordering guide, available
at: www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.html.
Table 14.
R-CBE6K-K9
Option Code
Description
Support Product
CCX-10-5E
$995
CON-ESW-CCX10NEL
UCSS-U-CCX-E-1-1
CCX-10-5P
$2,995
CON-ESW-CCX10NPL
UCSS-U-CCX-P-1-1
CCX-10-25E
$22,395
CON-ESW-CCX10NEL
UCSS-U-CCX-E-1-1
CCX-10-25P
$34,495
CON-ESW-CCX10NPL
UCSS-U-CCX-P-1-1
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 17 of 29
Note:
Support prices illustrated in Table 14 are per-seat, per-year. Order the appropriate quantity of
support products to suit the selected bundle size. One-, 3-, and 5-year subscriptions are available at the
time of ordering.
When ordering UWL-Pro, one Unified CCX Standard agent license is included for every 25 new UWL-Pro user
licenses. If these licenses will be used on one of the version 10 Unified CCX bundles listed above, they should first
be upgraded to Enhanced or Premium using CCX-10UPG-K9.
3.3.4 Enabling Rich Online Meetings with the WebEx Meeting Center Service
When ordering a BE6000 Software License Starter Pack, the option to purchase WebEx Meeting Center at a
reduced rate is available, subject to the purchase of at least 5 and no more than 1000 named host subscriptions.
Order 1-, 3-, or 5-year subscriptions using the product codes listed in Table 15.
If additional named host subscriptions are required after an initial purchase, services may be purchased using
product code L-WBX-MC-NU-ADDON and the standard WebEx ordering process described at:
www.cisco.com/web/partners/sell/technology/collaboration/webex/webex_offers_global_pricelist.html. In this case,
services must be purchased to co-terminate with the original contract.
A one-year WebEx Meeting Center named host subscription is also included with each UWL-Pro user license.
When purchasing both UWL-Pro and multi-year promotional rate licenses listed in Table 15, term extensions for
the UWL-Pro subscriptions listed in Table 16 must be ordered to ensure a common term for all named hosts.
In addition, because all WebEx subscriptions must be purchased for the same duration, term extensions must be
purchased for WebEx Messenger named hosts included with UWL licenses, if they are to be used. See Table 17.
At the end of the purchased subscription term, services may be renewed using options for product code
L-WBX-MC-NU-RENEW. The service administrator will be sent an email message with renewal instructions toward
the end of the subscription period.
Table 15.
R-CBE6K-K9
Option Code
Description
List Price
(USD)
Support Product
Support Price
(USD)
WBX-MC-BE6K-NY1
$632
Not applicable
WBX-MC-BE6K-NY3
$1,708
Not applicable
WBX-MC-BE6K-NY5
$2,686
Not applicable
Table 16.
R-CBE6K-K9
Option Code
Description
List Price
(USD)
Support Product
Support Price
(USD)
WBX-MC+2-NH-S2-UWL
$632
Not applicable
WBX-MC+4-NH-S2-UWL
$1,708
Not applicable
Table 17.
R-CBE6K-K9
Option Code
Description
List Price
(USD)
Support Product
Support Price
(USD)
WBX-IM1+2-NH-UWL
$73
Not applicable
WBX-IM1+4-NH-UWL
$137
Not applicable
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 18 of 29
Product Code
Description
List Price
(USD)
Support Product
Support Price
(USD)
L-CUAC10X
$0
L-CUAC10X-STND
$995
CON-ESW-CUAC10XS
UCSS-U-UACSTND-1-1
$149 (1 year)
$100 (1 year)
L-CUAC10X-ADV
$2,495
CON-ESW-CUAC10XA
UCSS-U-UACADV-1-1
$524 (1 year)
$250 (1 year)
L-CUAC10X-ADV-HA
$995
For more information about ordering the Attendant Console products, refer to the following link:
www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/uc_solutions_release_10
.0_OG.pdf.
Note:
Application install files for the Cisco Unified Attendant Console products are not included with the
BE6000 Server.
3.4.3 Enable Emergency Call Routing with Cisco Emergency Responder
Cisco Emergency Responder may be installed with the BE6000, but it must be ordered separately using the toplevel product code R-EMRGNCY-RSPNDR. For convenience, Cisco Emergency Responder installation files are
loaded in the BE6000 Server datastore.
For more information about ordering Cisco Emergency Responder, refer to:
www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/uc_solutions_release_10
.0_OG.pdf.
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 19 of 29
Product Code
Description
Support Product
SP-INFORMACST-50=
$2,750
Available from
Singlewire
SP-INFORMACST-250=
$9,000
Available from
Singlewire
SP-INFORMACST-1000=
$32,400
Available from
Singlewire
Support Price
(USD)
3.4.5 Extending the Video Solution with Cisco TelePresence Video Communication Server
Each BE6000 Server Bundle includes the Cisco TelePresence Video Communication Server Control (VCS-C)
virtual machine application with promotional licenses for 10 concurrent nontraversal and 5 concurrent traversal
calls. Licensing for additional capacityup to a maximum of 100 traversal and 100 nontraversal concurrent calls
is available for purchase under a separate line item using the part codes listed in Table 20.
Table 20.
L-VCS-PAK
Option Code
Description
List Price
(USD)
Support Product
Support Price
(USD)
L-VCS-PAK
$0
LIC-VCSE-5
$9,000
CON-ECMU-LICVCSE5
$900 (1 year)
LIC-VCSE-10
$16,200
CON-ECMU-VCSE-10
$1,620 (1 year)
LIC-VCSE-20
$29,280
CON-ECMU-VCSE-20
$2,928 (1 year)
LIC-VCSE-50
$66,000
CON-ECMU-VCSE-50
$6,600 (1 year)
LIC-VCS-10
$7,920
CON-ECMU-LICVCS10
$792 (1 year)
LIC-VCS-20
$14,160
CON-ECMU-LICVCS20
$1,416 (1 year)
LIC-VCS-50
$31,920
CON-ECMU-LICVCS50
$3,192 (1 year)
LIC-VCS-DI
$9,480
Not Applicable
$10,680
CON-ECMU-VCFINDME
$1,068 (1 year)
LIC-VCS-OCS
$20,280
Not Applicable
The following support for promotional VCS licenses is available to customers that purchase SMARTnet for the
BE6000 server that included the licenses.
License upgrades from VCS 7.2 to x8.1 for all PAKs originally offered with BE6000 hardware
TAC software support for VCS 7.2/x8.1 installations with promotional licenses
To maintain entitlement to the above support, any additional licenses selected from Table 20 must be covered by
an appropriate TelePresence Essential Operate Support contract.
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 20 of 29
To receive a license upgrade key, send a request to vmvcs-sn-entry@cisco.com, including the BE6000 Server
serial number (FCHxxxxxxxx displayed on the server or via CIMC) and VCS System serial number (8
alphanumeric characters displayed in the VCS admin interface).
3.4.6 Manage and Schedule Video Conferences with Cisco TelePresence Management Suite
To centralize management and provisioning of multiparty conferencing resources across a business, the Cisco
TelePresence Management Suite (TMS) may also be run on the BE6000. TMS software enabled to manage 10
video systems ships with each BE6000 server. Licensing for additional features, device support, a suitable
Microsoft Windows Server operating system and database must be purchased separately. For further details see:
http://www.cisco.com/c/en/us/products/conferencing/telepresence-management-suite-tms/index.html
All employees will use Cisco Jabber for Windows desktop clients and Jabber for iPhone mobile clients.
Five employees require Cisco Unified Contact Center Express Enhanced Agent features.
Redundancy is required for Cisco Unified Communications Manager, instant messaging and presence, and
Cisco Unity Connection applications.
Table 21.
Solution for 450 Users with Multiple Devices, Voicemail, and Hardware Redundancy
Product Code
Unit Cost
Qty
BE6K-STBDL-PLS-K9=
$20,800
Line 1.1: Verify that the correct power cables are specified (North American variant illustrated).
CAB-9K12A-NA
$0
CON-SNT-BE6KSTBD
$239
Line 2: Order software licenses for electronic delivery under top-level SKU.
R-CBE6K-K9
$0
BE6K-SW-10.X
$0
Line 2.2: Order the UWL Software License Starter Bundle, comprising 25 UWL Standard
licenses. These licenses cover 25 users using Cisco Unified IP Phone 8961G phones,
voicemail, and all Jabber clients.
BE6K-START-UWL25
$1,000
Line 2.3: Order 425 UWL Standard licenses to cover the remaining user requirement.
BE6K-UWL-STD
$325
425
The following details the most effective proposal to meet the stated requirements. Because all
users require multiple devices and clients, UWL licensing with UCSS is required. The highdensity server is required to support the required number of client devices.
UCSS-U-6KUWLBE-3-1
$70
450
Line 2.3.2: Order three 1-year ESW support contracts per user (required for UCSS subscription). CON-ESW-UCM-10X-E
$21
1350
Line 2.4: Order starter pack for Cisco Unified Contact Center Express (CCX) for 5 Enhanced
seats.
CCX-10-5E
$995
Line 2.4.1: Order 3-year UCSS for each Cisco Unified CCX Enhanced seat. (UCSS subscription
must match term for UWL licenses.)
UCSS-U-CCX-E-3-1
$210
Line 2.4.2: Order three 1-year ESW support contracts per seat (required for UCSS subscription).
CON-ESW-CCX10NEL
$162
15
Line 2.5: Order 450 RTU licenses for Jabber for Windows desktop clients.
JAB9-DSK-UWL
$0
450
Line 2.6: Order 450 RTU licenses for Jabber for iPhone mobile clients.
JAB-IPH-CLNT-UWL
$0
450
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 21 of 29
Scenario 2: Table 22 shows an ordering solution for the following set of requirements:
Fifty of these 80 employees will also use Cisco Jabber for Mac desktop clients as a secondary device.
Redundancy is required for Cisco Unified Communications Manager, IM and presence, and Cisco Unity
Connection applications.
Table 22.
Product Code
Unit Cost
Qty
BE6K-ST-BDL-K9=
$9,400
Line 1.1: Verify that the correct power cable is specified (North American variant illustrated).
CAB-9K12A-NA
$0
Line 2: Order a secondary power supply for each server (optional, but recommended).
UCSC-PSU-650W=
$630
Line 3: Order power cables for the secondary power supplies (North American illustrated).
CAB-9K12A-NA=
$25
Line 4: Order software licenses for electronic delivery under top-level SKU.
R-CBE6K-K9
$0
BE6K-SW-10.X
$0
Line 4.2: Order the UCL Software License Starter Bundle, comprising 25 Enhanced UCL
licenses and 25 Basic voicemail licenses. These licenses cover 25 users using Cisco Unified IP
Phone 8945G phones and voicemail.
BE6K-START-UCL25
$500
Line 4.3: Order 50 Enhanced Plus UCL licenses for users that require both desk phones and
Jabber for Mac desktop clients.
BE6K-UCL-ENHP
$295
50
Line 4.4: Order 5 Enhanced UCL licenses to cover the remaining requirement for users with
Cisco Unified IP Phone 8945G endpoints.
BE6K-UCL-ENH
$210
Line 4.5: Order 10 Basic UCL licenses for users with Cisco Unified IP Phone 7821 endpoints.
BE6K-UCL-BAS
$125
10
Line 4.6: Order the balance of 55 voicemail licenses to supplement the 25 licenses included with
the Software License Starter Pack.
LIC-BE6K-VM
$75
55
Line 4.7: Order Add-On licenses for IM and presence only users.
JABBER-IM-ADDON
$0
10
Line 4.8: Order RTU licenses for Jabber for Mac desktop clients.
JAB8-MAC-CLNT-UWL
$0
50
Line 4.9: Order 50 WebEx Meeting Center 1-year named hosts subscriptions.
WBX-MC-BE6K-NY1
$632
50
The following details the most effective proposal to meet the stated requirements. Because only
a small number of users require Cisco Jabber capabilities, UCL licensing would be appropriate.
Support and software subscription may also be ordered if required.
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 22 of 29
Table 23.
R-CBE6K-K9
Option Code
Description
List Price
(USD)
Support Product
Support Price
(USD)
BE6K-UCL-BAS2ENH
$85
CON-ESW-MIG10XBFG
UCSS-U-6K-ENH-1-1
$13 (1 year)
$14 (1 year)
BE6K-UCL-BAS2ENHP
$170
CON-ESW-MIG10XBA
UCSS-U-6K-ENHP-1-1
$18 (1 year)
$30 (1 year)
BE6K-UCL-ENH2ENHP
$85
CON-ESW-MIG10XEP
UCSS-U-6K-ENHP-1-1
$18 (1 year)
$30 (1 year)
BE6K-UWL-CM2BE
$120
CON-ESW-MIG110XE
UCSS-U-6KUWLBE-3-1
$21 (1 year)
$70 (3 years)
BE6K-UWL-CMAPPS2BE
$50
CON-ESW-MIG110XE
UCSS-U-6KUWLBE-3-1
$21 (1 year)
$70 (3 years)
BE6K-UWL-CM2PRO
$310
CON-ESW-MIG10XEN
$33 (1 year)
UCSS-U6KUWLPRO-3-1 $120 (3 years)
BE6K-UWL-CMAPS2PRO
$385
CON-ESW-MIG10XEN
$33 (1 year)
UCSS-U6KUWLPRO-3-1 $120 (3 years)
BE6K-UWL-STD2PRO
$185
CON-ESW-MIG10XSX
$33 (1 year)
UCSS-U6KUWLPRO-3-1 $120 (3 years)
When upgrading Enhanced UCL users without voicemail to UWL, use the BE6K-UWL-CM2BE or BE6K-UWLCM2PRO product codes. For Enhanced UCL users that also have voicemail, upgrade to UWL using the BE6KUWL-CMAPPS2BE or BE6K-UWL-CMAPS2PRO product codes.
To upgrade from Basic UCL to UWL BE or UWL Pro, the Basic license must first be upgraded to Enhanced (BE6KUCL-BAS2ENH).
Note:
A 3-year UCSS subscription with ESW must be ordered for all user licenses when upgrading to
UWL.
Note:
To upgrade Essential UCL licenses to a higher entitlement, use the top level part number
R-UCL-UCM-MIG-K9
3.6.2 Unified Communications Software Version Upgrades
With a valid UCSS subscription, Cisco Unified Communications software major version upgrades are available for
no additional charge through the Product Upgrade Tool (tools.cisco.com/gct/Upgrade/jsp/index.jsp).
If the Cisco Unified Communications application is not covered by a UCSS subscription, then software upgrades
must be purchased for all user licenses through one of two pricing programs available through the R-CBE6K-K9
top-level product code:
Standard pricing: For systems requiring UCL licenses only, standard pricing (Table 24) may be used to
purchase an upgrade without obligation to purchase UCSS or ESW.
Get Current Stay Current pricing: Offers discounted UCL upgrade licenses (Table 25) or UWL license
reinstatement (Table 26) when a 3-year UCSS subscription (with ESW) is purchased.
Note:
Whereas version upgrades for UCL licenses are purchased directly, version upgrades for UWL
are provided through UCSS. In the event the UCSS has lapsed for UWL, licenses must be reinstated first
to allow UCSS renewal, which in turn allows a version upgrade.
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 23 of 29
Table 24.
Software Upgrade Product Codes for Cisco Unified Communications Manager and Cisco Unity Connection
R-CBE6K-K9
Option Code
Description
List Price
(USD)
Support Product
Support Price
(USD)
BE6K-ESS-UPG
$20
CON-ESW-UCM10XESS
UCSS-U-6K-ESS-1-1
$2 (1 year)
$3 (1 year)
BE6K-BAS-UPG
$63
CON-ESW-UCM10XBCL
UCSS-U-6K-BAS-1-1
$7 (1 year)
$8 (1 year)
BE6K-ENH-UPG
$105
CON-ESW-UCM-10X-E
UCSS-U-6K-ENH-1-1
$13 (1 year)
$14 (1 year)
BE6K-ENHP-UPG
$148
CON-ESW-UCM10XE
UCSS-U-6K-ENHP-1-1
$18 (1 year)
$30 (1 year)
BE6K-VM-UPG
CON-ESW-UCN10XVCL
UCSS-U-6K-VM-1-1
$8 (1 year)
$8 (1 year)
BE6K-TP-RM-UPG
CON-ESW-UCM10XTP
UCSS-U-6K-TP-1-1
$65 (1 year)
$65 (1 year)
Table 25.
$325
Software Upgrade with Get Current Stay Current Pricing (Requires Minimum 3-year UCSS Purchase)
R-CBE6K-K9
Option Code
Description
List Price
(USD)
Support Product
Support Price
(USD)
UPG-6K-ESS
$10
CON-ESW-UCM10XESS
UCSS-U-6K-ESS-3-1
$2 (1 year)
$7 (3 years)
UPG-6K-BAS
$25
CON-ESW-UCM10XBCL
UCSS-U-6K-BAS-3-1
$7 (1 year)
$17 (3 years)
UPG-6K-ENH
$45
CON-ESW-UCM-10X-E
UCSS-U-6K-ENH-3-1
$13 (1 year)
$29 (3 years)
UPG-6K-ENHP
$60
CON-ESW-UCM10XE
UCSS-U-6K-ENHP-3-1
$18 (1 year)
$62 (3 years)
UPG-6K-VM
CON-ESW-UCN10XVCL
UCSS-U-6K-VM-3-1
$8 (1 year)
$17 (3 years)
UPG-6K-TP-RM
CON-ESW-UCM10XTP
UCSS-U-6K-TP-3-1
$65 (1 year)
$137 (3 years)
Table 26.
$130
Cisco UWL reinstatement with Get Current Stay Current Pricing (Requires Minimum 3-year UCSS Purchase)
R-CBE6K-K9
Option Code
Description
List Price
(USD)
Support Product
Support Price
(USD)
UWL-REINST-STD
$65
CON-ESW-UCMUWLST
UCSS-U-6KUWLBE-3-1
$21 (1 year)
$70 (3 years)
UWL-REINST-PRO
$100
CON-ESW-UCM10XUL
UCSS-U6KUWLPRO-3-1
$33 (1 year)
$120 (3 years)
Both the Virtualization Hypervisor and Foundation licenses are embedded, meaning that they may
only be used with permitted Cisco Unified Communications and partner applications running on Cisco UCS
server platforms. These licenses do not permit the use of any other applications in virtual machines, nor
may they be used to virtualize other host platforms.
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 24 of 29
Table 27.
Product Code
Description
List Price
(USD)
Support Product
Support Price
(USD)
R-VMW-UC-FND5-K9
$2,499
CON-ESW-UCFND5
UCSS-U-VMW-FND-1-1
$250 (1 year)
$1 (1 year)
A business has a BE6000 Version 9.1 system and wishes to add mobility for a group of 40 out of 100
existing users.
Ten of these users have a Cisco Unified IP Phone 6921 with a Basic user license and do not have a
voicemail account.
The remaining 30 users have a Cisco Unified IP Phone 6945 with an Enhanced user license and voicemail
account.
All 40 users require both a Windows desktop and Android mobile Jabber client in addition to their desk
phone.
The 60 users not being upgraded have a Cisco Unified IP Phone 6921 with a Basic user license and do not
have a voicemail account.
Table 28.
Product Code
Unit Cost
Qty
R-CBE6K-K9
$0
BE6K-SW-9.X
$0
Line 1.2: For upgrade to UWL, Basic UCL licenses (for Cisco Unified IP Phone 6921 users)
must first be upgraded to Enhanced UCL. (Do not order ESW or UCSS for these upgrades as
these licenses will not be issued.)
BE6K-UCL-BAS2ENH
$85
10
BE6K-UWL-CM2BE
$120
10
UCSS-U-6KUWLBE-3-1
$70
10
Line 1.3.2: Order three 1-year ESW support contracts (required for UCSS subscription).
CON-ESW-UCM9XU0B
$21
30
BE6K-UWL-CMAPPS2BE
$50
30
UCSS-U-6KUWLBE-3-1
$70
30
Line 1.4.2: Order three 1-year ESW support contracts (required for UCSS subscription).
CON-ESW-UCM9XU0B
$21
90
Line 1.5: Order Jabber for Windows desktop clients RTU licenses.
JAB9-DSK-UWL
$0
40
Line 1.6: Order Jabber for Android mobile clients RTU licenses.
JAB-ADR-CLNT-UWL
$0
40
UCSS-U-6K-BAS-3-1
$17
60
CON-ESW-UCMBAS9X
$7
180
The following example provides the most cost-effective way to meet the stated requirements.
To use a desk phone, soft phone, and mobile client, UCL licenses must be upgraded to UWL.
When service and subscriptions have been purchased for upgrade licenses, visit the Cisco
Support Contract Center to extend support to the remaining 60 users.
Once UCSS and ESW support is activated, visit CSCC to extend cover to the remaining
licenses
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 25 of 29
A business has a Version 8.6 BE6000 system without UCSS and wishes to upgrade to Version 10.0.
One hundred users have a Cisco Unified IP Phone 6921 with a Basic user license.
Fifty users have a Cisco Unified IP Phone 6945 with an Enhanced user license.
Twenty-five users with Cisco Unified IP Phone 6945 also use Cisco IP Communicator with an adjunct
license.
The business also has one multiscreen telepresence unit and three single-screen units.
Table 29.
Product Code
R-CBE6K-K9
$0
BE6K-SW-10.X
$0
UC-8.X-OR-EARLIER
$0
BE6K-BAS-UPG
$63
100
Line 1.4: Upgrade Enhanced licenses for users with one device.
BE6K-ENH-UPG
$105
25
Line 1.4: Upgrade Enhanced and Adjunct licenses for users with two devices.
BE6K-ENHP-UPG
$148
25
BE6K-VM-UPG
$38
150
Line 1.6: Upgrade all telepresence devices (common license required in 10.0).
BE6K-TP-RM-UPG
$325
The following example provides the most cost-effective way to meet the stated requirements.
Because there is no requirement for UWL licensing, purchase of UCSS is optional.
When migrating, components of the old system, such as Cisco IP Phones, media convergence servers (MCS), and
voice gateways may be reused, thereby maximizing the value of the original investment.
Further information regarding migration to the BE6000 is available at:
www.cisco.com/en/US/partner/products/ps11369/products_partner_resources_list.html.
The process required to migrate to a new BE6000 system is determined by whether or not the current solution has
an active UCSS. Where existing systems are not covered by UCSS, licenses may be migrated to a BE6000 using
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 26 of 29
Get Current Stay Current pricing, allowing a consistent approach to upgrades even for products not based on
Unified Communications Manager.
Before migrating to a new BE6000, ensure that all previously purchased licenses are registered and installed on
the existing system. Licenses not applied at the time of migration will not be usable later.
Having purchased a BE6000, migration to Unified Communications Manager running on the BE7000 or other
virtualized platforms is fully supported. In most cases, migration simply involves rehosting licenses,without cost to
the new platform.
3.9.1 Migration Process With UCSS
Step 1. Order BE6000 Server Bundle(s) as described in section 3.1 step 1.
Step 2. Install BE6000 applications and transfer the existing configuration. (Strategies for
upgrading older UCM systems and migrating data are outlined in the following
document:
www.cisco.com/en/US/docs/voice_ip_comm/cucm/elmuserguide/9_1_1/license_migrati
on/CUCM_BK_CBF8B56A_00_cucm-license-upgrade-guide.html.)
Step 3. Transfer existing licenses to the new BE6000 installation using the license migration
tool at the Cisco Product License Registration site as follows:
a. Generate a License Migration Request using the BE6000 Prime License Manager
(PLM) License Upgrade Wizard.
b. Access the Cisco Product License Migration site
(www.cisco.com/go/license/migration). Select Voice Products > Unified
Communications 9.x/higher, and then provide the PLM license request when
prompted. A new license file will be provided in an email message.
Step 4. Use the BE6000 PLM to install the new license file.
3.9.2 Migration Process Without UCSS
Step 1. Order BE6000 Server Bundle(s) as described in section 3.1 step 1. At the same time,
order the required quantities of UCL migration or UWL upgrade licenses (Section
3.9.3). A license Product Activation Key (PAK) will be provided for license registration.
Step 2. Install BE6000 applications and transfer the existing configuration. (Strategies for
upgrading older UCM systems and migrating data are outlined in the following
document:
www.cisco.com/en/US/docs/voice_ip_comm/cucm/elmuserguide/9_1_1/license_migrati
on/CUCM_BK_CBF8B56A_00_cucm-license-upgrade-guide.html.)
Step 3. Register and install migration licenses to the new BE6000 installation as follows:
a. Use Prime License Manager (PLM) on the BE6000 to generate a License Request.
b. Access the Cisco Product License Registration site (www.cisco.com/go/license),
select Get New > License from PAKs or Tokens, and then use the PAK and PLM
License Request to generate a new license file.
Step 4. Use the BE6000 PLM to install the license file.
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 27 of 29
The UCT utility was previously known as the User Count Tool (UCT). Documentation is available
at: www.cisco.com/en/US/docs/voice_ip_comm/cucm/upgrade/uct/9_1_2/CUCM_BK_U0AE00F5_00_uctadmin-guide.html
Begin with the top-level e-delivery product code R-CBE6K-K9 in the same way as for new systems, and then add
the required number of upgrade licenses from Table 25 and Table 26. Incremental new licenses, including license
starter packs for initial BE6000 purchases, may also be ordered, if required, from Table 8 and Table 9.
When migrating using these products, a minimum 3-year UCSS subscription is required for all licenses purchased.
All UCSS subscriptions require a Cisco Unified Communications Essential Operate Support (ESW) contract.
Company has 100 employees with UWL licenses and an active UCSS subscription.
Redundancy is required for Cisco Unified Communications Manager, IM and presence, and Cisco Unity
Connection applications in the new BE6000 deployment.
Table 30.
Solution to Migrate Cisco Business Edition 5000 to Cisco Business Edition 6000 with UCSS
Product Code
Unit
Cost
Qty
BE6K-ST-BDL-K9=
$9,400
Line 1.1: Verify that the correct power cable is specified (North American variant illustrated).
CAB-9K12A-NA
$0
Line 2: Order a secondary power supply for each server (optional, but recommended).
UCSC-PSU-650W=
$630
Line 3: Order power cables for the secondary power supplies (North American illustrated).
CAB-9K12A-NA=
$25
The following example provides the most cost-effective way to meet the stated requirements.
The business has BE5000 UWL licenses and needs to migrate to BE6000 UWL licenses.
Because the installation is covered by UCSS, licenses can be migrated free of charge.
Scenario 2: Table 31 shows a solution for upgrading a Cisco Unified Communications Manager with device-based
licensing and no UCSS to a BE6000 with user licensing.
One hundred Cisco Unity licenses provide voicemail and unified messaging for all employees.
Redundancy is required for Cisco Unified Communications Manager, IM and presence, and Cisco Unity
Connection applications in the new BE6000 deployment.
License Count Utility reports that existing UCM licensing may be upgraded to 100 Enhanced UCL licenses.
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 28 of 29
Table 31.
Solution to Migrate Cisco Unified Communications Manager Device-Based Licensing to Cisco Business Edition
6000 Unity Connection License
Product Code
Unit Cost
Qty
BE6K-ST-BDL-K9=
$9,400
Line 1.1: Verify that the correct power cable is specified (North American variant illustrated).
CAB-9K12A-NA
$0
Line 2: Order a secondary power supply for each server (optional, but recommended).
UCSC-PSU-650W=
$630
Line 3: Order power cables for the secondary power supplies (North American illustrated).
CAB-9K12A-NA=
$25
R-CBE6K-K9
$0
BE6K-SW-10.X
$0
UC-8.X-OR-EARLIER
$0
Line 4.3: Use Get Current Stay Current promotion to migrate to UCL Enhanced licenses.
UPG-6K-ENH
$45
100
UCSS-6K-ENH-3-1
$29
100
Line 4.3.2: Order three 1-year ESW support contracts per user (required for UCSS
subscription).
CON-ESW-UCMENHUC
$13
300
Line 4.4: Use 9 & 3 promotion to migrate Cisco Unity voicemail licenses to Cisco Unity
Connection.
UPG-6K-VM
$15
100
UCSS-6K-VM-3-1
$17
100
Line 4.4.2: Order three 1-year ESW support contracts per user (required for UCSS
subscription).
CON-ESW-UCN10XVM
$8
300
The following example provides the most cost-effective way to meet the stated requirements.
Because all users have only desk phones, UCL licensing may be used. UCSS is required
when migrating using Get Current Stay Current pricing.
Printed in USA
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
C07-717328-08
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