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Ordering Guide

Cisco Business Edition 6000


Version 10.5
Ordering Guide
May 2014

This document is updated frequently. Ensure that you are using the latest version from:
www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.html
For questions and comments please use Cisco Business Edition 6000 support community (www.cisco.com/go/be6ksupport)

2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

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Contents
1. Introduction............................................................................................................................................................ 3
1.1 Cisco Business Edition 6000 Version 10 Highlights ......................................................................................... 3
1.1.1 Server Hardware and Licensing ............................................................................................................... 3
1.1.2 Ease of Install and Provisioning ................................................................................................................ 3
1.1.3 User Licensing Changes ........................................................................................................................... 3
1.1.4 Collaboration Applications ........................................................................................................................ 4
1.2 Quoting and Ordering Tools ............................................................................................................................. 4
1.3 End-of-Sale and Product Code Change Bulletins ............................................................................................ 4
2. Getting Started....................................................................................................................................................... 4
2.1 Unified Communications Licensing Overview .................................................................................................. 4
2.1.1 Cisco User Licensing ................................................................................................................................ 4
2.1.2 Cisco User Connect Licensing .................................................................................................................. 4
2.1.3 Cisco Unified Workspace Licensing ......................................................................................................... 5
2.1.4 License Control Mechanisms .................................................................................................................... 7
2.2 Cisco Service and Support ............................................................................................................................... 8
2.2.1 Product Support Services ......................................................................................................................... 8
2.2.2 Product Warranty ...................................................................................................................................... 8
2.2.3 Cisco Unified Communications Software Subscription ............................................................................. 8
2.2.4 Service Availability by Product .................................................................................................................. 9
3. Ordering Cisco Business Edition 6000 Solutions ............................................................................................ 11
3.1 Ordering Overview .......................................................................................................................................... 11
3.1.1 New Systems .......................................................................................................................................... 11
3.1.2 Upgrades and Migrations ........................................................................................................................ 11
3.2 Cisco Business Edition 6000 Ordering Workflow for New Systems ............................................................... 12
3.3 Optional BE6000 Licenses and Offers ........................................................................................................... 16
3.3.1 Enable Mobile and Remote Access with Cisco Expressway .................................................................. 16
3.3.2 Enable Personal Multiparty Video Conferencing with UWL-Pro Purchases ........................................... 17
3.3.3 Enabling Customer Collaboration with Cisco Unified Contact Center Express ...................................... 17
3.3.4 Enabling Rich Online Meetings with the WebEx Meeting Center Service .............................................. 18
3.4 Additional Features and Applications ............................................................................................................. 19
3.4.1 Extend Cisco Unity Connection Features ............................................................................................... 19
3.4.2 Enable Call Management with Cisco Unified Attendant Console ........................................................... 19
3.4.3 Enable Emergency Call Routing with Cisco Emergency Responder ...................................................... 19
3.4.4 Enable Advanced Notification with Cisco Paging Server ........................................................................ 20
3.4.5 Extending the Video Solution with Cisco TelePresence Video Communication Server ......................... 20
3.4.6 Manage and Schedule Video Conferences with Cisco TelePresence Management Suite .................... 21
3.5 Ordering Examples: New Systems ................................................................................................................. 21
3.6 License and Software Upgrades .................................................................................................................... 22
3.6.1 Unified Communications User License Feature Upgrades ..................................................................... 22
3.6.2 Unified Communications Software Version Upgrades ............................................................................ 23
3.6.3 Hypervisor License Upgrade .................................................................................................................. 24
3.7 Ordering Example: License Feature Upgrade ................................................................................................ 25
3.8 Ordering Example: Software Version Upgrade .............................................................................................. 26
3.9 Migration to Cisco Business Edition 6000 and User Licensing ...................................................................... 26
3.9.1 Migration Process With UCSS ................................................................................................................ 27
3.9.2 Migration Process Without UCSS ........................................................................................................... 27
3.9.3 Ordering Migration Licenses ................................................................................................................... 28
3.10 Ordering Examples: Migration ...................................................................................................................... 28

2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

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1. Introduction

Cisco Business Edition 6000 (BE6000) is designed for organizations with up to 1000 employees. The solution
offers premium voice, video, mobility, messaging, presence, and contact center features on a single virtualized
platform. These core communication capabilities allow medium-sized businesses to benefit from rich collaboration
tools that improve efficiency and productivity. For more information, please visit: www.cisco.com/go/be6000.
This guide describes a simple, common process for ordering BE6000 solutions directly from Cisco, or through a
Cisco distributor, reducing cost of entry for small deployments and minimizing lead time.
Before proceeding, please ensure that you are using the latest version of this guide from the following link:
www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.html.

1.1 Cisco Business Edition 6000 Version 10 Highlights


1.1.1 Server Hardware and Licensing

Hardware remains available without user licensing as nonconfigurable, stockable parts.

Medium-density and high-density server options are available for more flexible deployment solutions.

Servers are available with export restricted, or export unrestricted software.

Version 9 or 10 user licensing is available through electronic delivery using a single top-level product code.

Licensing options for the Cisco Expressway mobile and remote access solution are now available for the
BE6000.

Professional Edition Cisco Unified Workspace Licensing (UWL-Pro) is now available for the BE600.

Licensing for Personal Multiparty video conferencing is now included with UWL-Pro, allowing users to make
four-party High Definition ad-hoc and MeetMe video calls through the use of Cisco TelePresence Server
and TelePresence Conductor applications.

For more comprehensive video conferencing solutions requiring scheduling, Cisco Telepresense
Management Suite is preloaded on BE6000 servers. Licensing for this application may be purchased
separately, if required.

BE6000 licenses may only be used with BE6000 server products. Purchase of BE6000 licensing for use
with any other platform is expressly forbidden.

Cisco TelePresence Video Communication Server Control (VCS-C) software with 10 nontraversal and 5
traversal session licenses continues to be included with each server bundle at no additional cost. Additional
session and feature licenses may be ordered separately, if required.

1.1.2 Ease of Install and Provisioning

Cisco Unified Communications Virtualization Hypervisor and license are preinstalled on the server.

Cisco Unified Communications Software Suite (refer to section 3.2) is conveniently preloaded on the
Hypervisor datastore . Select applications are now preinstalled to further simplify installation.

To simplify configuration, Cisco Prime Collaboration Provisioning for the BE6000 is included with licensing
with each server bundle at no additional cost.

1.1.3 User Licensing Changes

Software License Starter Bundle options offer preferred pricing for the first 25 UCL Enhanced, UWL
Standard or UWL Professional users of a deployment.

2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

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Cisco Unified Workspace Licensing Business Edition (UWL-BE) licenses are no longer available for
purchase. UWL Standard licenses should now be selected.

Unified Communications license orders are now subject to new license control mechanisms, see section
2.1.4 for more information.

1.1.4 Collaboration Applications

New Cisco Unified Contact Center Express version 10 promotional bundles are available when ordering
License Starter Bundles. Version 9 promotional bundles are no longer available for the BE6000.

1.2 Quoting and Ordering Tools


Cisco Quick Pricing Tool (QPT) is an installable application that may be used to generate quotes for Cisco small
and medium-sized business solutions including the BE6000. QPT is a requirements-led tool that allows informal
quotes to be built quickly and easily. Configurations built using QPT may be imported into Cisco Commerce
Workspace. To request access, please visit www.cisco.com/go/qpt.
Cisco Commerce Workspace is the online tool (www.cisco.com/go/ccw) for creating, managing, and sharing
Cisco product configurations and orders. Promotion registrations may also be managed using Cisco Commerce
Workspace.
Cisco Support Contract Center (SCC) is the online tool for pricing, managing, and renewing service contracts
and subscriptions for Cisco products. Visit www.cisco.com/go/cscc for more details and access to the tool.
Partner Central provides tools and resources to help position and sell the BE6000. Detailed information about

offerings such as Not for Resale (NFR) and financing from Cisco Capital is also available at Partner Central:
www.cisco.com/web/partners.

1.3 End-of-Sale and Product Code Change Bulletins


Before starting a quote, please check end-of-sale announcements related to BE6000 at the following website:
www.cisco.com/en/US/products/ps11369/prod_eol_notices_list.html.
Many product codes used in earlier BE6000 versions have now been announced end-of-sale. If you have ordered
the BE6000 in the past, please ensure that you understand and use the process detailed in this document.

2. Getting Started
2.1 Unified Communications Licensing Overview
2.1.1 Cisco User Licensing
From Cisco Unified Communications Release 9.0, applications are licensed from the perspective of an end user.
This model is distinct from earlier releases, where features were licensed by device. The following sections
introduce the two available licensing types: User Connect Licensing and Unified Workspace Licensing, which may
be mixed within a system deployment as required.
2.1.2 Cisco User Connect Licensing
User Connect Licensing (UCL) allows most Cisco Unified Communications products to be licensed on a per-user
basis. With UCL, all client and server software, right-to-use (RTU) fees, port licenses, etc. are covered by the peruser license, simplifying the ordering and deployment process.
UCL is available with the following licenses (summarized in Table 1):

2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

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Essential UCL: This license enables use of an analog telephone adaptor (ATA) port or simple IP phone for
shared working areas. Instant messaging and presence features are also included where devices are
assigned to a specific user.

Basic UCL: This license is suitable for desk-based users who require a voice-centric communications
solution using an entry-level IP phone. It includes voice, instant messaging, and presence features.

Enhanced UCL: This license offers a richer collaborative experience for either desk-based or mobile users
who require a single device. It includes voice, video, instant messaging, and presence features which may

be enabled for mobile and remote access using Cisco Expressway .

Enhanced Plus UCL: This license offers a richer collaborative experience for desk-based and mobile users
who require two devices. It includes voice, video, instant messaging, and presence features which may be
enabled for mobile and remote access using Cisco Expressway.

TelePresence Room: This license enables any Cisco room-based telepresence system.

Voice Messaging (voicemail): Enables voice messaging features for one user with Cisco Unity Connection

Basic licensing. It includes advanced message access options (Internet Message Access Protocol [IMAP],
unified messaging, phone, and web).
2.1.3 Cisco Unified Workspace Licensing
Unified Workspace Licensing (UWL) offers an easy and affordable way to procure and deploy a broad range of
Cisco Unified Communications applications and services using per-user licensing.
UWL is available for the BE6000 in two editions (summarized in Table 1):

Standard Edition (UWL-Std): This license offers a rich collaborative experience for desk-based and mobile
users who require multiple devices. It includes voice, video, voice messaging, instant messaging, and
presence features which may be enabled for mobile and remote access using Cisco Expressway. As an

alternative to using the on-premises instant messaging and presence server, a 1-year WebEx Messenger
service subscription may be chosen with this license. Business Edition (UWL-BE) licensing, which offered
the same entitlement as UWL-Std, is no longer available for purchase.

Professional Edition (UWL-Pro): This license offers a comprehensive collaborative experience for users. In
addition to the benefits of UWL Standard Edition, each license includes the following:
o

Personal Multiparty four way video calling licenses

WebEx Meeting Center, either as a 1-year Named Host subscription or as a perpetual onpremises Cisco WebEx Meetings Server (CWMS) license.

One Unified Contact Center Express Standard Agent license for every 25 UWL-Pro users.

One Unified Communications Manager Session Manager Session Management Edition


(SME) for every 5 UWL-Pro users.

When purchased with the BE6000, initial UWL-Pro orders are subject to a minimum order of 25 licenses.

For more details about Cisco UWL, please visit:


www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/finalcopy.pdf.

2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

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Table 1 and Figure 1 compare Cisco Unified Communications version 10 license types to help determine which is
most suitable for any set of requirements. Table 1 illustrates the features that are enabled by each license type.
Figure 1 illustrates the minimum license type required for each Cisco device or client.
Table 1.

Cisco Business Edition 6000 Version 10 Licensing

License

Cisco UCL
Essential

Cisco UCL
Basic

Cisco UCL
Enhanced

Cisco UCL
Enhanced Plus

Cisco UWL
Standard

Cisco UWL
Professional

$40

$125

$210

$295

$325

$500

Price
User profiles
Number of devices
IM and presence

**

Jabber voice/video client


Video calling

***

Expressway Remote Access

***

1
*

Multiple

Multiple

! or WebEx

! or WebEx

Voice messaging

"

"

"

"

WebEx Meeting Center

"

"

"

"

"

Personal Multiparty Video

"

"

"

"

"

Prime Collaboration
Provisioning

Legend: ! Included " Optional Not Applicable


*

UWL enables the first 10 devices per user on installation. If more devices are required, contact licensing@cisco.com.
Available to all users when using the Unified Communications Manager IM and Presence Service on the BE6000 server. Oneyear WebEx Messenger subscriptions are available as an option for UWL users.
***
Where supported by device or client.
**

Figure 1.

User Licensing Device Support

2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

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2.1.4 License Control Mechanisms


The BE6000 now includes a number of license control mechanisms that should be considered when ordering
licenses:
a. Single Fulfillment. When purchasing a BE6000 solution, new Unified Communications licenses are
delivered through a single Product Activation Key (PAK) for each order. In the case of the BE6000, all
licenses in a PAK must now be fulfilled at the same time for use with one system.
b. Partial Fulfillment. Software version or feature upgrade licenses are delivered in a separate PAK,
which allows partial fulfillment, e.g., a subset of licenses from the same PAK may be activated at
different times, for different systems if necessary.
c. Starter Pack Enforcement. Each BE6000 solution is entitled to one license starter pack. Beginning
with version 10 licensing, it is only possible to deploy one license starter pack per system.
Note:

When ordering license starter packs, ensure that the target system does not already have a

starter pack installed. If it does, none of the licenses delivered in the same PAK will be eligible for use with
that system.

2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

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2.2 Cisco Service and Support


2.2.1 Product Support Services
Table 2 describes the services available for the BE6000 Server and the applications it supports.
Table 2.

Cisco Business Edition 6000 Service Descriptions

Service

Description

SMARTnet (hardware support)

Rapid problem resolution with 24-hour global access to the Cisco Technical Assistance Center (TAC)
Registered access to Cisco.com for powerful online tools and information
Next-business-day advance hardware replacement (Additional replacement service levels, some as fast
as 2 hours, are also available. Use the Service Availability Matrix tools.cisco.com/apidc/sam to check
regional availability.)
Proactive Smart Call Home capability alerts customers and Cisco TAC to potential problems before they
occur

Cisco Unified Communications


Essential Operate Service
Software support for Unified
Communications Applications
(CON-ESW)

24-hour telephone and remote technical and maintenance support services


Automated troubleshooting tools and support (Cisco TAC Case Collection, Software Bug Toolkit, and
Product Alert Tool)
Cisco TAC: Access to expertly trained engineers
Cisco.com: Access to industry-leading online support
Application maintenance and minor software updates; access to software updates

Cisco TelePresence Essential


Operate Service Software
support for TelePresence
Applications (CON-ECMU)

24-hour telephone and remote technical and maintenance support services


Automated troubleshooting tools and support (Cisco TAC Case Collection, Software Bug Toolkit, and
Product Alert Tool)
Cisco TAC: Access to expertly trained engineers
Cisco.com: Access to industry-leading online support
Ongoing software updates and major software version upgrades within the licensed feature set

Cisco Unified Communications Operate Services Ordering Guide:


www.cisco.com/en/US/services/ps2961/ps2664/service_partner_guide0900aecd80616a58.pdf.
Cisco TelePresence Operate Services Ordering Guide:
www.cisco.com/en/US/services/ps2961/ps7072/services_data_sheet0900aecd80557f72.pdf.
2.2.2 Product Warranty
The BE6000 is sold as part of the Cisco Collaboration portfolio and as such is subject to Cisco Basic Warranty
Terms. In particular, BE6000 servers are subject to the Cisco 90-Day Limited Hardware Warranty. Extended
warranty terms that apply to generic Cisco Unified Computing System (Cisco UCS) products do not apply. For
further details, refer to: www.cisco.com/go/warranty.
2.2.3 Cisco Unified Communications Software Subscription
To complement Unified Communications Essential Operate Software support, Cisco Unified Communications
Software Subscriptions (UCSS) provide access to major software version upgrades. To purchase UCSS, a
subscription must be ordered for every installed user license or application. In turn, each subscription requires a
valid Unified Communications Essential Operate Support (ESW) contract for activation. Although ESW contracts
may be renewed annually within a multiyear software subscription, it is strongly recommended that UCSS and
ESW be sold with congruent terms.
When ordering UWL, a minimum 3-year UCSS subscription must be purchased for every user license (UCL and
UWL) in a deployment. One-year agreements are available for government and education customers subject to
applicable laws regarding multiyear contracts.

2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

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For new systems, use Cisco Commerce Workspace (CCW) to order software subscriptions and support using the
part numbers illustrated throughout this guide. When renewing cover or adding additional licenses to an existing
deployment, Cisco Support Contract Center (Cisco SCC) should be used to quote for and assign services. In
particular, Cisco SCC allows the purchase of prorated contract terms for new components to ensure the convenient
co-termination of cover for the entire solution. For more information, refer to the guides posted at:
www.cisco.com/go/ucssrenewals.
For additional guidance on ordering software support and subscription packages, refer to the following:
www.cisco.com/en/US/partner/prod/collateral/voicesw/ps6882/ps9158/us_uc_sw_ordering_tips_qrg.pdf.
Note:

When upgrading licenses to a new feature entitlement, existing support and subscriptions will

remain valid until the end of their term. At renewal, support should be purchased for the upgraded
licenses.
2.2.4 Service Availability by Product
Table 3 illustrates which support product to purchase for each component of a BE6000 solution.
Table 3.

Cisco Business Edition 6000 Support Services by Product

Product

SMARTnet

UCSS

UC Essential
Operate Support

Cisco Unified Communications user licenses

Cisco Contact Center Express

Cisco Unified Attendant Consoles

Cisco Emergency Responder

Cisco Business Edition 6000 Server Bundle

TP Essential
Operate Support

Cisco TelePresence Video Communications Server

Cisco TelePresence Conductor

Cisco TelePresence Server

Cisco TelePresence Management Suite

Note:

Support for promotional Video Communications Server licenses is included with SMARTnet cover

for the BE6000 sever bundle. See section 3.4.5 for more details.
Note:

ESW and UCSS for BE6000 Unified Communications User Licenses provide support and

upgrades for the following applications:

Cisco Unified Communications Manager

Cisco Instant Messaging and Presence Server

Cisco Unity Connection

Cisco Expressway

Cisco Jabber desktop and mobile clients

Cisco Prime Collaboration Provisioning

Cisco Paging Server basic edition

Cisco Virtualization Hypervisor

In addition, ESW and UCSS for UWL Professional Licenses provide support and upgrades for the following
included applications:

2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

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Cisco TelePresence Conductor (when used for Personal Multiparty conferencing)

Cisco TelePresence Server (when used for Personal Multiparty conferencing)

Cisco Unified Contact Center Express Standard Edition

Cisco WebEx Meetings Server

Unified Communications Manager Session Manager Session Management Edition

2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

Page 10 of 29

3. Ordering Cisco Business Edition 6000 Solutions


3.1 Ordering Overview
3.1.1 New Systems
The BE6000 is orderable using a consistent three-step process (Figure 2):
Figure 2.

Ordering a New Cisco Business Edition 6000 System

Order Server
Bundle(s)
(See Table 4)

Order Licenses (R-CBE6K-K9)

Starter
Bundle

Add
Users

Add
Applications

Add
Subscriptions
and Service

Step 1. Order server bundle(s).


Each BE6000 order consists of one or more server bundles that have been prepared and loaded with
software as described in section 3.2. The server bundle has no configurable options other than its power
cable, allowing distributors to hold stock for immediate delivery.
Step 2. Order software licenses.
The following licenses for the BE6000 are available for order with electronic delivery using the top-level
product code R-CBE6K-K9:

Software License Starter Bundle: This bundle adds the first 25 Unified Communications user licenses of
a deployment at a discounted rate. Each BE6000 installation may include one License Starter Bundle
only. Unlike earlier versions of the BE6000, this offer is not available for each server in a deployment.
User licensing is described further in section 2.1.

Add-on user licenses: Additional Unified Communications user licenses may be ordered to supplement
the 25-user License Starter Bundle.

Additional applications: Purchase of Unified Communications user licensing entitles the configuration
and use of Cisco Expressway for mobile and remote access solutions. Additional Expressway licensing
may be purchased to enable business to business calling and interworking with Microsoft Lync
installations. Purchase of a BE6000 Software License Starter Bundle includes entitlement to purchase
promotional offers for WebEx Meeting Center and Cisco Unified Contact Center Express. Additional
Unified Contact Center Express licenses and WebEx services may also be purchased separately.

Step 3. Add subscriptions and services.


The BE6000 is supported by Cisco SMARTnet for hardware and Cisco Essential Operate Support for
applications. In addition, UCSS is recommended to keep applications up-to-date. Refer to section 2.2 for
more information. When purchasing Unified Communications ESW and UCSS, cover must be purchased
for all licenses.
3.1.2 Upgrades and Migrations
The BE6000 ordering process may also be used to upgrade existing licenses, or migrate from an older system to
the BE6000. When upgrading, migrating, or just adding additional user licenses, the R-CBE6K-K9 product code
may be used with or without ordering license starter bundles or promotional bundles.

License feature upgrades: Upgrade UCL to a more advanced entitlement or to UWL.

2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

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Software version upgrades: Permit the cost-effective migration from other Cisco Unified Communications
Solutions to the BE6000. Migrations are possible from the following solutions:

Cisco Unified Communications Manager (UCM) or BE6000 Version 9.x or older


Cisco Business Edition 5000
Cisco Business Edition 3000
Cisco Unified Communications Manager Express (CME)
Cisco Unified Communications 500 (UC500)
Cisco Unified Communications 320 (UC320)
The BE6000 hardware bundles may be ordered without licensing when migrating from an older UCM solution with
an active UCSS contract, which allows license transfer at no cost.

3.2 Cisco Business Edition 6000 Ordering Workflow for New Systems
The following steps detail the BE6000 ordering procedure for new systems and the options available at each step.
Step 1. Order BE6000 Server Bundle(s).
Each BE6000 Server Bundle includes:

Cisco UCS C220 M3 Rack Server, available in medium-density (MD) or high-density (HD) configurations
that support a provisioning application and up to 4 or 8 collaboration applications respectively

Hard disks formatted and initialized for Redundant Array of Independent Disks (RAID) redundancy

Cisco Unified Communications Virtualization Hypervisor Software (v5.1 update 2) and license preinstalled
on the server

Cisco Business Edition 6000 Software Suite preinstalled and preloaded in the Hypervisor datastore. Refer
to the software preload summaries for details of installed and included products:
http://www.cisco.com/c/en/us/support/unified-communications/business-edition-6000/products-releasenotes-list.html
Note:

Physical media is no longer shipped with the server.

Cisco TelePresence Video Communication Server licenses for 10 concurrent nontraversal calls and 5
concurrent traversal calls.

Cisco Prime Collaboration license files that allow the full provisioning of one BE6000 system.

Use the product codes in Table 4 to order the required number and type of servers for the deployment. Make sure
that the correct power cable type is specified.
Table 4.

Cisco Business Edition 6000 Server Bundles

Product Code

Description

List Price
(USD)

Support Product

Support Price
(USD) (1yr)

BE6K-ST-BDL-K9=

Cisco Business Edition 6000 Medium Density Server, Export


Restricted SW

$9,400

CON-SNT-BE6KSTBD

$239

BE6K-ST-BDL-XU=

Cisco Business Edition 6000 Medium Density Server, Export


Unrestricted SW

$9,400

CON-SNT-BE6KSTBD

$239

BE6K-STBDL-PLS-K9=

Cisco Business Edition 6000 High Density Server, Export


Restricted SW

$20,800

CON-SNT-BE6KSTBD

$239

BE6K-STBDL-PLS-XU=

Cisco Business Edition 6000 High Density Server, Export


Unrestricted SW

$20,800

CON-SNT-BE6KSTBD

$239

2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

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Note:

BE6K-ST-BDL-XU= and BE6K-STBDL-PLS-XU= contain a limited software set without

cryptographic features which may not be sold in restricted export countries as defined by the U.S. Export
Administration Regulations. Only order these servers if restrictions apply in your region. For more
information, please visit:
www.cisco.com/web/about/doing_business/legal/global_export_trade/general_export/contract_compliance.
html If XU software is installed, it cannot be upgraded to the crypto enabled version without a complete
reinstallation.
Note:

For deployments that require high availability, order two or more server bundles for redundancy.

Note:

Pricing for Cisco SMARTnet support with 8 x 5 x next business day (NBD) service level is

illustrated. Additional service levels are available in selected regions.


If a secondary power supply is required for medium-density servers, order the product code given in Table 5 and a
suitable power cable as separate line items. To select the correct product code for the power cable, use the same
item selected as an option for the server bundle followed by an equals (=) character. For example, if selecting a
North American cable, add quantity 1 of product code CAB-9K12A-NA=.
Note:
Table 5.

The high-density server is supplied with two power supplies and cables as standard.

Cisco Business Edition 6000 Server Power Supply

Product Code

Description

List Price
(USD)

Support Product

Support Price
(USD)

UCSC-PSU-650W=

650W power supply for C-series rack servers

$630

Not Applicable

Step 2. Create license order.


The BE6000 licenses may be ordered using the top-level license e-delivery product code detailed in Table 6.
Table 6.

E-Delivery Software Top-Level SKU

Product Code

Description

List Price
(USD)

Support Product

Support Price
(USD)

R-CBE6K-K9

Cisco Business Edition 6000 - Electronic software &


license delivery top level

$0

CON-ESW-RCBE6KK

$0

Step 3. Select the required system software version from Table 7.


Table 7.

Ordering Required Software Version

R-CBE6K-K9
Option Code

Description

List Price
(USD)

Support Product

Support Price
(USD)

BE6K-SW-9.X

Cisco Business Edition 6000 Software suite version 9.X export restricted image

$0

Not Applicable

BE6K-SW-9.X-XU

Cisco Business Edition 6000 Software suite version 9.X unrestricted image

$0

Not Applicable

BE6K-SW-10.X

Cisco Business Edition 6000 Software Version 10.X

$0

Not Applicable

BE6K-SW-10.X-XU

Cisco Business Edition 6000 - Export unrestricted sw 10X

$0

Not Applicable

Note:

BE6K-ST-BDL-XU= and BE6K-STBDL-PLS-XU= contain a limited software set without

cryptographic features which may not be sold in restricted export countries as defined by the U.S. Export
Administration Regulations. Only order these servers if restrictions apply in your region. For more
information, please visit:
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

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www.cisco.com/web/about/doing_business/legal/global_export_trade/general_export/contract_compliance.
html If XU software is installed, it cannot be upgraded to the crypto enabled version without a complete
reinstallation.
Step 4. Choose a Software License Starter Bundle.
The BE6000 License Starter Bundles detailed in Table 8 enable the first 25 unified communications user licenses
at a discounted rate. Only one License Starter Bundle may be selected and installed per UCM deployment. Unlike
earlier BE6000 bundles, this offer is not available for each server in a deployment.
Table 8.

Software License Starter Bundles

R-CBE6K-K9
Option Code

Description

List
Price
(USD)

Support Product

Support Price
(USD)

BE6K-START-UCL25

Cisco Business Edition 6000 - user license starter bundle


with 25 Enhanced UCL and 25 basic voicemail licenses

$500

CON-ESW-UCMENHUC
UCSS-U-6K-ENH-1-1
CON-ESW-UCN10XVM
UCSS-U-6K-VM-1-1

$13 (1 year)
$17 (1 year)
$8 (1 year)
$8 (1 year)

BE6K-START-UWL25

Cisco Business Edition 6000 - user license starter bundle


with 25 UWL BE licenses

$1,000

CON-ESW-UCMUWLST
UCSS-U-6KUWLBE-3-1

$21 (1 year)
$70 (3 years)

BE6K-START-PRO25

Cisco Business Edition 6000 - user license starter bundle


with 25 UWL Pro licenses

$5,375

CON-ESW-UCM10XUL

$33 (1 year)
$120 (3 years)

Note:

UCSS-U6KUWLPRO-3-1

Support prices illustrated in Table 8 are per-user, 25 of each should be ordered with a Starter

Bundle. When purchasing UWL licenses, a minimum 3-year UCSS subscription must be ordered for each
user.
Step 5. Add additional user licenses.
To enable more users beyond those included in the Starter Bundle, select the appropriate quantities of licenses
from Table 9 to meet the total requirement.
Table 9.

Ordering Cisco Business Edition 6000 User Licenses

R-CBE6K-K9
Option Code

Description

List Price
(USD)

Support Product

Support Price
(USD)

BE6K-UCL-ESS

Cisco Business Edition 6000 - Essential User Connect


License

$40

CON-ESW-UCMESSUC
UCSS-U-6K-ESS-1-1

$2 (1 year)
$3 (1 year)

BE6K-UCL-BAS

Cisco Business Edition 6000 - Basic User Connect


License

$125

CON-ESW-UCMUCBAS
UCSS-U-6K-BAS-1-1

$7 (1 year)
$8 (1 year)

BE6K-UCL-ENH

Cisco Business Edition 6000 - Enhanced User Connect


License

$210

CON-ESW-UCMENHUC
UCSS-U-6K-ENH-1-1

$13 (1 year)
$14 (1 year)

BE6K-UCL-ENHP

Cisco Business Edition 6000 - Enhanced Plus User


Connect License

$295

CON-ESW-UCMUCENH
UCSS-U-6K-ENHP-1-1

$18 (1 year)
$30 (1 year)

BE6K-UCL-VM

Cisco Business Edition 6000 Basic Voicemail/Unified


Messaging User Connect License

$75

CON-ESW-UCN10XVM
UCSS-U-6K-VM-1-1

$8 (1 year)
$8 (1 year)

BE6K-UCL-TP-RM

Cisco Business Edition 6000 - TelePresence Room


System User Connect License

$650

CON-ESW-UCMUCLTP
UCSS-U-6K-TP-1-1

$65 (1 year)
$65 (1 year)

BE6K-UWL-STD

Cisco Business Edition 6000 - Workspace License


Standard

$325

CON-ESW-UCMUWLST
UCSS-U-6KUWLBE-3-1

$21 (1 year)
$70 (3 years)

BE6K-UWL-PRO

Cisco Business Edition 6000 - Workspace License


Professional

$500

CON-ESW-UCM10XUL
UCSS-U6KUWLPRO-3-1

$33 (1 year)
$120 (3 years)

Cisco Jabber for Everyone Additional IM Users

$0

Not Applicable

JABBER-IM-ADDON

2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

Page 14 of 29

Note:

Indicate an initial order of UWL-Pro licenses for system by selecting the FIRST-PRO option. Initial

orders are subject to a minimum order of 25 licenses and include base Personal Multiparty Conferencing
and Contact Center Express server licenses. There is no minimum requirement for subsequent UWL-Pro
orders, but these will not include the base licenses above.
A BE6000 deployment may include any combination of up to 1000 UCL, UWL and Jabber add-on licenses. When
purchasing licenses that allow the use of multiple devices, note that a medium-density server supports a maximum
of 1200 devices. A high-density server can support up to 2500 devices.
When choosing to deploy IM and presence on-premises, all UCL and UWL user licenses automatically include
entitlement to use these features. IM and presence features are also available at no cost for other users who may
not require telephony services. In this case, order the required number of Jabber IM add-on RTU licenses.
Step 6. Order Jabber and Client Application RTU Licenses.
All client applications are now available free of charge with UCL Enhanced, UCL Enhanced Plus, and UWL
licenses. Select the type and quantity of required clients from Table 10 to ensure that the correct RTU licenses are
provided.
Cisco Jabber for Android is available for download only from Google Play. Cisco Jabber for iPhone is available only
from the Apple iTunes App Store. Other client applications may be downloaded from www.cisco.com/go/software.
Table 10.

Jabber and Client Application options

R-CBE6K-K9
Option Code

Description

List Price
(USD)

Support Product

Support Price
(USD)

JAB-ADR-CLNT-UWL

Cisco Jabber for Android

$0

Not Applicable

JAB-VOICE-ADR-UWL

JAB-VOICE-ADR-UWL

$0

Not Applicable

CUCICONN-CLNT-UWL

Cisco Unified Communicator Integration for WebEx Connect

$0

Not Applicable

CUCILYNC-CLNT-UWL

Cisco Unified Communicator Integration for Lync

$0

Not Applicable

IPC8-CLIENT-UWL

Cisco IP Communicator 8.x

$0

Not Applicable

JAB-SDK9.0-UWL

Cisco Jabber for SDK 9.0

$0

Not Applicable

JAB8-MAC-CLNT-UWL

Cisco Jabber for Mac 8.x

$0

Not Applicable

JAB9-DSK-UWL

Cisco Jabber for Desktop 9.x

$0

Not Applicable

JAB9-IPAD-UWL

Cisco Jabber for iPad

$0

Not Applicable

JABBER-IPAD-UWL

Cisco Jabber for iPad

$0

Not Applicable

UPC8-CLIENT-UWL

Cisco Unified Personal Communicator 8.x

$0

Not Applicable

JAB-IPH-CLNT-UWL

Cisco Jabber for iPhone

$0

Not Applicable

JAB-VOICE-IPH-UWL

Cisco Jabber Voice for iPhone

$0

Not Applicable

WEBCOMM2-UWL

Cisco Web Communicator Client 2.x

$0

Not Applicable

UCIST9-UWL

UC Integration for IBM Sametime 9.x for UWL only

$0

Not Applicable

VXME-LINUX-UWL

Cisco VXME for Linux for UWL

$0

Not Applicable

Note:

JABBER-IPAD-UWL should now be ordered in preference to JAB9-IPAD-UWL.

Step 7. Select software subscriptions.


When adding UCSS, ensure that the number of subscriptions ordered matches the total number of UCL and UWL
user licenses configured for the system (including those in the Starter Bundle). Subscriptions may not be
purchased for a subset of user licenses only. Refer to section 2.2.3 for more information.
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

Page 15 of 29

The tables in the preceding steps illustrate the UCSS product codes applicable for each license. When ordering
through Cisco Commerce Workspace, UCSS product codes are proposed automatically.
When ordering UWL licenses, a 3- or 5-year software subscription must be purchased. When ordering UCL
licenses only, a 1-, 3-, or 5-year subscription may be ordered if required.
Note:

Institutions such as government entities and educational institutions that are prohibited from

purchasing multiyear software subscription contracts must send an email message to


cuwl-support@external.cisco.com to receive instructions for placing an order for a 1-year Cisco Unified
Communications Software Subscription.
Step 8. Add product support services.
Choose Cisco branded SMARTnet support with the required service level, or an equivalent partner branded
product for hardware server bundles. When adding Essential Operate Software support, ensure that services are
added for all licenses. If UCSS is also required, it is recommended that this purchased at the same time.

3.3 Optional BE6000 Licenses and Offers


The following section describes the additional licenses and offers that can be ordered with the BE6000 through the
R-CBE6K-K9 product code.
3.3.1 Enable Mobile and Remote Access with Cisco Expressway
When purchasing UCL Enhanced, Enhanced Plus, TelePresence Room or UWL licensing, Cisco Expressway
licensing is offered at no additional cost to enable mobile and remote access for Jabber clients and EX/MX/C
series TelePresence endpoints.
Note:

The options and software version in Table 11 must be ordered to receive the server license keys

required to enable this feature.


Table 11.

Ordering Cisco Expressway

R-CBE6K-K9
Option Code

Description

List Price
(USD)

Support Product

Support Price
(USD)

SW-EXP-8.X-K9

Software Image for Expressway with Encryption, Version


X8

$0

EXPWY-VE-C-K9

Cisco Expressway-C Server, Virtual Edition

$0

CON-ESW-EXPWYVEC

$0

EXPWY-VE-E-K9

Cisco Expressway-E Server, Virtual Edition

$0

CON-ESW-EXPWYVEE

$0

In addition to mobile and remote access, Cisco Expressway may also be licensed to enable video calling with third
parties and integration with Microsoft Lync deployments.
For calling third parties, ensure that both Expressway C and E servers are ordered from Table 11 and then order
Rich Media Session licenses from Table 12 in equal quantities for each server. Each server will support up to 100
Rich Media Sessions, therefore a maximum of 200 licenses may be selected per order.
For integration with Microsoft Lync, order Expressway C server and the Microsoft Interoperability from Table 12.
Table 12.

Ordering Cisco Expressway Feature Licenses

R-CBE6K-K9
Option Code

Description

List Price
(USD)

Support Product

Support Price
(USD)

LIC-EXP-MSFT

Microsoft Interoperability Option

$20,280

UCSS-U-EXPMSFT-1-1

$2,028

LIC-EXP-RMS

Cisco Expressway Rich Media Session

$750

UCSS-U-EXPRMS-1-1

$75

2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

Page 16 of 29

3.3.2 Enable Personal Multiparty Video Conferencing with UWL-Pro Purchases


Personal Multiparty video conferencing allows named hosts to join three or four parties in an ad-hoc or MeetMe
high definition (720p30) videoconference using Cisco TelePresence Server and TelePresence Conductor products.
Personal multiparty licensing is included at no additional cost with each UWL-Pro license.
When ordering UWL-Pro, licenses for virtualized TelePresence Server are included by default for Personal
Multiparty video conferencing. If required, TelePresence Server licenses may be ordered for Multiparty 300 Series
appliances or MSE8000 chassis platforms by distributing the total quantity of UWL-Pro licenses between the
options detailed in Table 13. A minimum of quantity of 25 licenses is required for each selection.
Table 13.

Selecting TelePresence Server platform preference

R-CBE6K-K9
Option Code

Description

List Price
(USD)

Support Product

Support Price
(USD)

LIC-PM-V-USR-UWL

Personal Multiparty Video for Virtual Machine

$0

Not applicable

LIC-PM-3X-USR-UWL

Personal Multiparty Video for 300 Platform

$0

Not applicable

LIC-PM-8X-USR-UWL

Personal Multiparty Video for MSE8000 Platform

$0

Not applicable

Entitlement to use Cisco TelePresence Conductor is also included with Personal Multiparty conferencing. Licenses
are not, however, delivered directly with BE6000 orders. Customers requiring a TelePresence Conductor license
may order it using the Product Upgrade Tool (PUT), free of charge, once UCSS support is in place for UWL-Pro
licenses.
Note:

Virtualized TelePresence Server and TelePresence Conductor software is included with each

BE6000 server. TelePresence Conductor may be used without a license to control conferences on a single
TelePresence Server.
For more information on the Personal Multiparty videoconference solution, including detail of how to purchase
licenses without UWL-Pro, please see: www.cisco.com/c/en/us/solutions/collaboration/pervasiveconferencing/index.html
3.3.3 Enabling Customer Collaboration with Cisco Unified Contact Center Express
When ordering a BE6000 solution that includes a Software License Starter Bundle, one of the Cisco Unified
Contact Center Express (Unified CCX) promotional bundles listed in Table 14 may also be ordered. Each bundle
includes operating system, database, and agent seat licenses at a discounted price. To order additional Cisco
Unified CCX agent seats (up to 100 in total) or high-availability features (HA), use the top-level product code
CCX-10-ADD-LIC. For further information, refer to the Cisco Customer Contact Solution Ordering guide, available
at: www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.html.
Table 14.

Ordering Cisco Unified Contact Center Express Licenses

R-CBE6K-K9
Option Code

Description

List Price (USD)

Support Product

Support Price (USD)

CCX-10-5E

Cisco UCCX 10.0 5 Enhanced Seat Bundle

$995

CON-ESW-CCX10NEL
UCSS-U-CCX-E-1-1

$162 (1 seat 1 year)


$100 (1 seat 1 year)

CCX-10-5P

Cisco UCCX 10.0 5 Premium Seat Bundle

$2,995

CON-ESW-CCX10NPL
UCSS-U-CCX-P-1-1

$205 (1 seat 1 year)


$148 (1 seat 1 year)

CCX-10-25E

Cisco UCCX 10.0 25 Enhanced Seat Bundle

$22,395

CON-ESW-CCX10NEL
UCSS-U-CCX-E-1-1

$162 (1 seat 1 year)


$100 (1 seat 1 year)

CCX-10-25P

Cisco UCCX 10.0 25 Premium Seat Bundle

$34,495

CON-ESW-CCX10NPL
UCSS-U-CCX-P-1-1

$205 (1 seat 1 year)


$148 (1 seat 1 year)

2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

Page 17 of 29

Note:

Support prices illustrated in Table 14 are per-seat, per-year. Order the appropriate quantity of

support products to suit the selected bundle size. One-, 3-, and 5-year subscriptions are available at the
time of ordering.
When ordering UWL-Pro, one Unified CCX Standard agent license is included for every 25 new UWL-Pro user
licenses. If these licenses will be used on one of the version 10 Unified CCX bundles listed above, they should first
be upgraded to Enhanced or Premium using CCX-10UPG-K9.
3.3.4 Enabling Rich Online Meetings with the WebEx Meeting Center Service
When ordering a BE6000 Software License Starter Pack, the option to purchase WebEx Meeting Center at a
reduced rate is available, subject to the purchase of at least 5 and no more than 1000 named host subscriptions.
Order 1-, 3-, or 5-year subscriptions using the product codes listed in Table 15.
If additional named host subscriptions are required after an initial purchase, services may be purchased using
product code L-WBX-MC-NU-ADDON and the standard WebEx ordering process described at:
www.cisco.com/web/partners/sell/technology/collaboration/webex/webex_offers_global_pricelist.html. In this case,
services must be purchased to co-terminate with the original contract.
A one-year WebEx Meeting Center named host subscription is also included with each UWL-Pro user license.
When purchasing both UWL-Pro and multi-year promotional rate licenses listed in Table 15, term extensions for
the UWL-Pro subscriptions listed in Table 16 must be ordered to ensure a common term for all named hosts.
In addition, because all WebEx subscriptions must be purchased for the same duration, term extensions must be
purchased for WebEx Messenger named hosts included with UWL licenses, if they are to be used. See Table 17.
At the end of the purchased subscription term, services may be renewed using options for product code
L-WBX-MC-NU-RENEW. The service administrator will be sent an email message with renewal instructions toward
the end of the subscription period.
Table 15.

Ordering WebEx Meeting Center Promotional Bundle

R-CBE6K-K9
Option Code

Description

List Price
(USD)

Support Product

Support Price
(USD)

WBX-MC-BE6K-NY1

Cisco WebEx Named User Meetings Subscription - 1 Year

$632

Not applicable

WBX-MC-BE6K-NY3

Cisco WebEx Named User Meetings Subscription - 3 Years

$1,708

Not applicable

WBX-MC-BE6K-NY5

Cisco WebEx Named User Meetings Subscription - 5 Years

$2,686

Not applicable

Table 16.

Ordering WebEx Meeting Center Term Extensions for UWL-Pro Subscriptions

R-CBE6K-K9
Option Code

Description

List Price
(USD)

Support Product

Support Price
(USD)

WBX-MC+2-NH-S2-UWL

Cisco WebEx Named User Meetings Subscription - 1 Year

$632

Not applicable

WBX-MC+4-NH-S2-UWL

Cisco WebEx Named User Meetings Subscription - 3 Years

$1,708

Not applicable

Table 17.

Ordering WebEx Messenger Term Extensions for UWL Subscriptions

R-CBE6K-K9
Option Code

Description

List Price
(USD)

Support Product

Support Price
(USD)

WBX-IM1+2-NH-UWL

WebEx Messenger Users - Add 2 Years (3 Year Total Term)

$73

Not applicable

WBX-IM1+4-NH-UWL

WebEx Messenger Users - Add 4 Years (5 Year Total Term)

$137

Not applicable

2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

Page 18 of 29

3.4 Additional Features and Applications


The following section describes the additional features and applications that may be ordered to complement the
BE6000 through separate top-level product codes.
3.4.1 Extend Cisco Unity Connection Features
Cisco Unity Connection includes Speech Connect and SpeechView licensed voice-recognition features. Speech
Connect, which is included with all messaging licenses, uses voice recognition to direct incoming calls to the
spoken name of an employee. Two Speech Connect ports are included with each BE6000 License Starter Pack.
SpeechView converts voice messages to text and delivers the transcript by email.
Survivable Remote Site Voicemail (SRSV) is also available to Enhanced Unity Connection and UWL users,
allowing access to messages at a remote site in the event of a lost connection to the central site.
To order SpeechView or additional Speech Connect port licenses, or to add or upgrade Enhanced users, use the
top-level product code L-UNITYCN10-LIC-UPG.
3.4.2 Enable Call Management with Cisco Unified Attendant Console
With version 10, Cisco Unified Attendant Console is available as either the Advanced, server based solution or the
Standard, standalone console. Either product may be used with the BE6000, but must be ordered separately using
the product codes listed in Table 18. A Microsoft Windows operating system must also be purchased to run the
Advanced Attendant Console server application on the BE6000.
Table 18.

Ordering Unified Attendant Consoles

Product Code

Description

List Price
(USD)

Support Product

Support Price
(USD)

L-CUAC10X

Cisco Unified Attendant Consoles 10.x

$0

Select support for license


options

L-CUAC10X-STND

Cisco Unified Attendant Console Standard 10.x - 1 Lic

$995

CON-ESW-CUAC10XS
UCSS-U-UACSTND-1-1

$149 (1 year)
$100 (1 year)

L-CUAC10X-ADV

Cisco Unified Attendant Console Advanced 10.x - 1 Lic

$2,495

CON-ESW-CUAC10XA
UCSS-U-UACADV-1-1

$524 (1 year)
$250 (1 year)

L-CUAC10X-ADV-HA

Cisco Unified Attendant Console Advanced 10.x Server


High Availability

$995

For more information about ordering the Attendant Console products, refer to the following link:
www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/uc_solutions_release_10
.0_OG.pdf.
Note:

Application install files for the Cisco Unified Attendant Console products are not included with the

BE6000 Server.
3.4.3 Enable Emergency Call Routing with Cisco Emergency Responder
Cisco Emergency Responder may be installed with the BE6000, but it must be ordered separately using the toplevel product code R-EMRGNCY-RSPNDR. For convenience, Cisco Emergency Responder installation files are
loaded in the BE6000 Server datastore.
For more information about ordering Cisco Emergency Responder, refer to:
www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/uc_solutions_release_10
.0_OG.pdf.

2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

Page 19 of 29

3.4.4 Enable Advanced Notification with Cisco Paging Server


BE6000 ships with Cisco Paging Server (marketplace.cisco.com/catalog/products/1689). No license is required to
use basic Paging Server features, which allow audio paging to groups of up to 50 phones and the creation of an
unlimited number of paging groups.
An advanced feature set may be purchased from Cisco as a SolutionsPlus perpetual license, or directly from the
application vendor, Singlewire, as an annual subscription. Use the top-level product codes listed in Table 19 to
purchase perpetual licenses. The calculator tool at the following link can be used to calculate subscription rates:
www.singlewire.com/quote_gen/quote_form.php.
Table 19.

Ordering Cisco Paging Server Perpetual Licenses

Product Code

Description

List Price (USD)

Support Product

SP-INFORMACST-50=

InformaCast - 50 End Point Licenses

$2,750

Available from
Singlewire

SP-INFORMACST-250=

InformaCast - 250 End Point Licenses

$9,000

Available from
Singlewire

SP-INFORMACST-1000=

InformaCast - 1000 End Point Licenses

$32,400

Available from
Singlewire

Support Price
(USD)

3.4.5 Extending the Video Solution with Cisco TelePresence Video Communication Server
Each BE6000 Server Bundle includes the Cisco TelePresence Video Communication Server Control (VCS-C)
virtual machine application with promotional licenses for 10 concurrent nontraversal and 5 concurrent traversal
calls. Licensing for additional capacityup to a maximum of 100 traversal and 100 nontraversal concurrent calls
is available for purchase under a separate line item using the part codes listed in Table 20.
Table 20.

Ordering Cisco TelePresence Video Communication Server Software

L-VCS-PAK
Option Code

Description

List Price
(USD)

Support Product

Support Price
(USD)

L-VCS-PAK

Cisco VCS Licenses PAK PIDs (Top Level Part Code)

$0

Select support for license


options

LIC-VCSE-5

Cisco Video Communication Server add 5 traversal calls

$9,000

CON-ECMU-LICVCSE5

$900 (1 year)

LIC-VCSE-10

Cisco Video Communication Server add 10 traversal calls

$16,200

CON-ECMU-VCSE-10

$1,620 (1 year)

LIC-VCSE-20

Cisco Video Communication Server add 20 traversal calls

$29,280

CON-ECMU-VCSE-20

$2,928 (1 year)

LIC-VCSE-50

Cisco Video Communication Server add 50 traversal calls

$66,000

CON-ECMU-VCSE-50

$6,600 (1 year)

LIC-VCS-10

Cisco Video Comm Server add 10 Non-traversal calls

$7,920

CON-ECMU-LICVCS10

$792 (1 year)

LIC-VCS-20

Cisco Video Comm Server add 20 Non-traversal calls

$14,160

CON-ECMU-LICVCS20

$1,416 (1 year)

LIC-VCS-50

Cisco Video Comm Server add 50 Non-traversal calls

$31,920

CON-ECMU-LICVCS50

$3,192 (1 year)

LIC-VCS-DI

Cisco VCS Dual Network Interface and Static NAT

$9,480

Not Applicable

LIC-VCS-FINDME Cisco Video Communication Server - FindMe application

$10,680

CON-ECMU-VCFINDME

$1,068 (1 year)

LIC-VCS-OCS

$20,280

Not Applicable

Cisco VCS Enhanced OCS Collaboration

The following support for promotional VCS licenses is available to customers that purchase SMARTnet for the
BE6000 server that included the licenses.

License upgrades from VCS 7.2 to x8.1 for all PAKs originally offered with BE6000 hardware

TAC software support for VCS 7.2/x8.1 installations with promotional licenses

To maintain entitlement to the above support, any additional licenses selected from Table 20 must be covered by
an appropriate TelePresence Essential Operate Support contract.
2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

Page 20 of 29

To receive a license upgrade key, send a request to vmvcs-sn-entry@cisco.com, including the BE6000 Server
serial number (FCHxxxxxxxx displayed on the server or via CIMC) and VCS System serial number (8
alphanumeric characters displayed in the VCS admin interface).
3.4.6 Manage and Schedule Video Conferences with Cisco TelePresence Management Suite
To centralize management and provisioning of multiparty conferencing resources across a business, the Cisco
TelePresence Management Suite (TMS) may also be run on the BE6000. TMS software enabled to manage 10
video systems ships with each BE6000 server. Licensing for additional features, device support, a suitable
Microsoft Windows Server operating system and database must be purchased separately. For further details see:
http://www.cisco.com/c/en/us/products/conferencing/telepresence-management-suite-tms/index.html

3.5 Ordering Examples: New Systems


Scenario 1: Table 21 shows a BE6000 ordering solution for the following set of requirements:

Company has 450 employees.

All employees will use Cisco Unified IP Phone 8961G endpoints.

All employees will use Cisco Jabber for Windows desktop clients and Jabber for iPhone mobile clients.

The IM and presence server is used on premises for all users.

All employees require voicemail and unified messaging.

Five employees require Cisco Unified Contact Center Express Enhanced Agent features.

Redundancy is required for Cisco Unified Communications Manager, instant messaging and presence, and
Cisco Unity Connection applications.

Table 21.

Solution for 450 Users with Multiple Devices, Voicemail, and Hardware Redundancy

Cisco Business Edition 6000 Solution

Product Code

Unit Cost

Qty

Line 1: Order two BE6000 High-Density Server Bundles for redundancy.

BE6K-STBDL-PLS-K9=

$20,800

Line 1.1: Verify that the correct power cables are specified (North American variant illustrated).

CAB-9K12A-NA

$0

Line 1.1.1: Order 3-year SMARTnet hardware support for servers.

CON-SNT-BE6KSTBD

$239

Line 2: Order software licenses for electronic delivery under top-level SKU.

R-CBE6K-K9

$0

Line 2.1: Specify the required software version.

BE6K-SW-10.X

$0

Line 2.2: Order the UWL Software License Starter Bundle, comprising 25 UWL Standard
licenses. These licenses cover 25 users using Cisco Unified IP Phone 8961G phones,
voicemail, and all Jabber clients.

BE6K-START-UWL25

$1,000

Line 2.3: Order 425 UWL Standard licenses to cover the remaining user requirement.

BE6K-UWL-STD

$325

425

Line 2.3.1: Order 3-year UCSS for UWL BE licensing.

The following details the most effective proposal to meet the stated requirements. Because all
users require multiple devices and clients, UWL licensing with UCSS is required. The highdensity server is required to support the required number of client devices.

UCSS-U-6KUWLBE-3-1

$70

450

Line 2.3.2: Order three 1-year ESW support contracts per user (required for UCSS subscription). CON-ESW-UCM-10X-E

$21

1350

Line 2.4: Order starter pack for Cisco Unified Contact Center Express (CCX) for 5 Enhanced
seats.

CCX-10-5E

$995

Line 2.4.1: Order 3-year UCSS for each Cisco Unified CCX Enhanced seat. (UCSS subscription
must match term for UWL licenses.)

UCSS-U-CCX-E-3-1

$210

Line 2.4.2: Order three 1-year ESW support contracts per seat (required for UCSS subscription).

CON-ESW-CCX10NEL

$162

15

Line 2.5: Order 450 RTU licenses for Jabber for Windows desktop clients.

JAB9-DSK-UWL

$0

450

Line 2.6: Order 450 RTU licenses for Jabber for iPhone mobile clients.

JAB-IPH-CLNT-UWL

$0

450

2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

Page 21 of 29

Scenario 2: Table 22 shows an ordering solution for the following set of requirements:

Company has 100 employees.

Eighty employees will use Cisco Unified IP Phone 8945G.

Fifty of these 80 employees will also use Cisco Jabber for Mac desktop clients as a secondary device.

Ten employees will use Cisco Unified IP Phone 7821 only.

Ten employees require IM and presence only (no telephone service).

On-premises IM and presence server is required for all users.

Voicemail and unified messaging is required for 80 users.

Redundancy is required for Cisco Unified Communications Manager, IM and presence, and Cisco Unity
Connection applications.

Fifty employees require a named host subscription to WebEx Meeting Center.

Table 22.

Solution for 100 Users with Voicemail and Hardware Redundancy

Cisco Business Edition 6000 Solution

Product Code

Unit Cost

Qty

Line 1: Order two server bundles for redundant BE6000.

BE6K-ST-BDL-K9=

$9,400

Line 1.1: Verify that the correct power cable is specified (North American variant illustrated).

CAB-9K12A-NA

$0

Line 2: Order a secondary power supply for each server (optional, but recommended).

UCSC-PSU-650W=

$630

Line 3: Order power cables for the secondary power supplies (North American illustrated).

CAB-9K12A-NA=

$25

Line 4: Order software licenses for electronic delivery under top-level SKU.

R-CBE6K-K9

$0

Line 4.1: Specify the required software version.

BE6K-SW-10.X

$0

Line 4.2: Order the UCL Software License Starter Bundle, comprising 25 Enhanced UCL
licenses and 25 Basic voicemail licenses. These licenses cover 25 users using Cisco Unified IP
Phone 8945G phones and voicemail.

BE6K-START-UCL25

$500

Line 4.3: Order 50 Enhanced Plus UCL licenses for users that require both desk phones and
Jabber for Mac desktop clients.

BE6K-UCL-ENHP

$295

50

Line 4.4: Order 5 Enhanced UCL licenses to cover the remaining requirement for users with
Cisco Unified IP Phone 8945G endpoints.

BE6K-UCL-ENH

$210

Line 4.5: Order 10 Basic UCL licenses for users with Cisco Unified IP Phone 7821 endpoints.

BE6K-UCL-BAS

$125

10

Line 4.6: Order the balance of 55 voicemail licenses to supplement the 25 licenses included with
the Software License Starter Pack.

LIC-BE6K-VM

$75

55

Line 4.7: Order Add-On licenses for IM and presence only users.

JABBER-IM-ADDON

$0

10

Line 4.8: Order RTU licenses for Jabber for Mac desktop clients.

JAB8-MAC-CLNT-UWL

$0

50

Line 4.9: Order 50 WebEx Meeting Center 1-year named hosts subscriptions.

WBX-MC-BE6K-NY1

$632

50

The following details the most effective proposal to meet the stated requirements. Because only
a small number of users require Cisco Jabber capabilities, UCL licensing would be appropriate.
Support and software subscription may also be ordered if required.

3.6 License and Software Upgrades


3.6.1 Unified Communications User License Feature Upgrades
Existing UCL licenses may be upgraded to more advanced entitlements or to UWL using the R-CBE6K-K9 options
listed in Table 23.

2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

Page 22 of 29

Table 23.

User License Feature Upgrade Options

R-CBE6K-K9
Option Code

Description

List Price
(USD)

Support Product

Support Price
(USD)

BE6K-UCL-BAS2ENH

Cisco Business Edition 6000 - Basic to Enhanced


upgrade

$85

CON-ESW-MIG10XBFG
UCSS-U-6K-ENH-1-1

$13 (1 year)
$14 (1 year)

BE6K-UCL-BAS2ENHP

Cisco Business Edition 6000 - Basic to Enhanced Plus


upgrade

$170

CON-ESW-MIG10XBA
UCSS-U-6K-ENHP-1-1

$18 (1 year)
$30 (1 year)

BE6K-UCL-ENH2ENHP

Cisco Business Edition 6000 - Enhanced to Enhanced


Plus upgrade

$85

CON-ESW-MIG10XEP
UCSS-U-6K-ENHP-1-1

$18 (1 year)
$30 (1 year)

BE6K-UWL-CM2BE

Cisco Business Edition 6000 - Upgrade call control


only to UWL-Std

$120

CON-ESW-MIG110XE
UCSS-U-6KUWLBE-3-1

$21 (1 year)
$70 (3 years)

BE6K-UWL-CMAPPS2BE

Cisco Business Edition 6000 - Upgrade call control +


apps to UWL-Std

$50

CON-ESW-MIG110XE
UCSS-U-6KUWLBE-3-1

$21 (1 year)
$70 (3 years)

BE6K-UWL-CM2PRO

Cisco Business Edition 6000 Upgrade UCL


Enhanced call control only to UWL-Pro

$310

CON-ESW-MIG10XEN
$33 (1 year)
UCSS-U6KUWLPRO-3-1 $120 (3 years)

BE6K-UWL-CMAPS2PRO

Cisco Business Edition 6000 Upgrade UCL


Enhanced + apps to UWL-Pro

$385

CON-ESW-MIG10XEN
$33 (1 year)
UCSS-U6KUWLPRO-3-1 $120 (3 years)

BE6K-UWL-STD2PRO

Cisco Business Edition 6000 Upgrade UWL-Std to


UWL-Pro

$185

CON-ESW-MIG10XSX
$33 (1 year)
UCSS-U6KUWLPRO-3-1 $120 (3 years)

When upgrading Enhanced UCL users without voicemail to UWL, use the BE6K-UWL-CM2BE or BE6K-UWLCM2PRO product codes. For Enhanced UCL users that also have voicemail, upgrade to UWL using the BE6KUWL-CMAPPS2BE or BE6K-UWL-CMAPS2PRO product codes.
To upgrade from Basic UCL to UWL BE or UWL Pro, the Basic license must first be upgraded to Enhanced (BE6KUCL-BAS2ENH).
Note:

A 3-year UCSS subscription with ESW must be ordered for all user licenses when upgrading to

UWL.
Note:

To upgrade Essential UCL licenses to a higher entitlement, use the top level part number

R-UCL-UCM-MIG-K9
3.6.2 Unified Communications Software Version Upgrades
With a valid UCSS subscription, Cisco Unified Communications software major version upgrades are available for
no additional charge through the Product Upgrade Tool (tools.cisco.com/gct/Upgrade/jsp/index.jsp).
If the Cisco Unified Communications application is not covered by a UCSS subscription, then software upgrades
must be purchased for all user licenses through one of two pricing programs available through the R-CBE6K-K9
top-level product code:

Standard pricing: For systems requiring UCL licenses only, standard pricing (Table 24) may be used to
purchase an upgrade without obligation to purchase UCSS or ESW.

Get Current Stay Current pricing: Offers discounted UCL upgrade licenses (Table 25) or UWL license
reinstatement (Table 26) when a 3-year UCSS subscription (with ESW) is purchased.
Note:

Whereas version upgrades for UCL licenses are purchased directly, version upgrades for UWL

are provided through UCSS. In the event the UCSS has lapsed for UWL, licenses must be reinstated first
to allow UCSS renewal, which in turn allows a version upgrade.

2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

Page 23 of 29

Table 24.

Software Upgrade Product Codes for Cisco Unified Communications Manager and Cisco Unity Connection

R-CBE6K-K9
Option Code

Description

List Price
(USD)

Support Product

Support Price
(USD)

BE6K-ESS-UPG

Cisco Business Edition 6000 - Essential User Connect


License upgrade w/o UCSS

$20

CON-ESW-UCM10XESS
UCSS-U-6K-ESS-1-1

$2 (1 year)
$3 (1 year)

BE6K-BAS-UPG

Cisco Business Edition 6000 - Basic User Connect License


upgrade w/o UCSS

$63

CON-ESW-UCM10XBCL
UCSS-U-6K-BAS-1-1

$7 (1 year)
$8 (1 year)

BE6K-ENH-UPG

Cisco Business Edition 6000 - Enhanced User Connect


License upgrade w/o UCSS

$105

CON-ESW-UCM-10X-E
UCSS-U-6K-ENH-1-1

$13 (1 year)
$14 (1 year)

BE6K-ENHP-UPG

Cisco Business Edition 6000 - Enhanced Plus User


Connect License upgrade w/o UCSS

$148

CON-ESW-UCM10XE
UCSS-U-6K-ENHP-1-1

$18 (1 year)
$30 (1 year)

BE6K-VM-UPG

Cisco Business Edition 6000 - Voicemail/Unified Messaging $38


User Connect License upgrade w/o UCSS

CON-ESW-UCN10XVCL
UCSS-U-6K-VM-1-1

$8 (1 year)
$8 (1 year)

BE6K-TP-RM-UPG

Cisco Business Edition 6000 - TelePresence Room System


User Connect License upgrade w/o UCSS

CON-ESW-UCM10XTP
UCSS-U-6K-TP-1-1

$65 (1 year)
$65 (1 year)

Table 25.

$325

Software Upgrade with Get Current Stay Current Pricing (Requires Minimum 3-year UCSS Purchase)

R-CBE6K-K9
Option Code

Description

List Price
(USD)

Support Product

Support Price
(USD)

UPG-6K-ESS

Cisco Business Edition 6000 - Essential User Connect


License Upgrade with UCSS

$10

CON-ESW-UCM10XESS
UCSS-U-6K-ESS-3-1

$2 (1 year)
$7 (3 years)

UPG-6K-BAS

Cisco Business Edition 6000 - Basic User Connect License


upgrade with UCSS

$25

CON-ESW-UCM10XBCL
UCSS-U-6K-BAS-3-1

$7 (1 year)
$17 (3 years)

UPG-6K-ENH

Cisco Business Edition 6000 - Enhanced User Connect


License upgrade with UCSS

$45

CON-ESW-UCM-10X-E
UCSS-U-6K-ENH-3-1

$13 (1 year)
$29 (3 years)

UPG-6K-ENHP

Cisco Business Edition 6000 - Enhanced Plus User


Connect License upgrade with UCSS

$60

CON-ESW-UCM10XE
UCSS-U-6K-ENHP-3-1

$18 (1 year)
$62 (3 years)

UPG-6K-VM

Cisco Business Edition 6000 - Voicemail/Unified Messaging $15


User Connect License upgrade with UCSS

CON-ESW-UCN10XVCL
UCSS-U-6K-VM-3-1

$8 (1 year)
$17 (3 years)

UPG-6K-TP-RM

Cisco Business Edition 6000 - TelePresence Room System


User Connect License upgrade with UCSS

CON-ESW-UCM10XTP
UCSS-U-6K-TP-3-1

$65 (1 year)
$137 (3 years)

Table 26.

$130

Cisco UWL reinstatement with Get Current Stay Current Pricing (Requires Minimum 3-year UCSS Purchase)

R-CBE6K-K9
Option Code

Description

List Price
(USD)

Support Product

Support Price
(USD)

UWL-REINST-STD

Reinstate UWL Standard - 1 user (Use for UWL BE


reinstatement)

$65

CON-ESW-UCMUWLST
UCSS-U-6KUWLBE-3-1

$21 (1 year)
$70 (3 years)

UWL-REINST-PRO

Reinstate UWL Professional - 1 User.

$100

CON-ESW-UCM10XUL
UCSS-U6KUWLPRO-3-1

$33 (1 year)
$120 (3 years)

3.6.3 Hypervisor License Upgrade


The Virtualization Hypervisor that ships with the BE6000 Server Bundle is suitable for most system deployments. If
the server must be managed as part of a data center using VMware vCenter, the default license must be upgraded
to the Cisco Unified Communications Virtualization Foundation license. To order this license upgrade, use the toplevel product code listed in Table 27.
Note:

Both the Virtualization Hypervisor and Foundation licenses are embedded, meaning that they may

only be used with permitted Cisco Unified Communications and partner applications running on Cisco UCS
server platforms. These licenses do not permit the use of any other applications in virtual machines, nor
may they be used to virtualize other host platforms.

2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

Page 24 of 29

Table 27.

Ordering Unified Communications Virtualization Foundation License

Product Code

Description

List Price
(USD)

Support Product

Support Price
(USD)

R-VMW-UC-FND5-K9

Cisco UC Virtualization Foundation 5.x (2-Socket)

$2,499

CON-ESW-UCFND5
UCSS-U-VMW-FND-1-1

$250 (1 year)
$1 (1 year)

For more information, please visit:


docwiki.cisco.com/wiki/Cisco_Unified_Communications_Manager_Business_Edition_6000.

3.7 Ordering Example: License Feature Upgrade


Scenario: Table 28 shows a solution for upgrading existing BE6000 licenses:

A business has a BE6000 Version 9.1 system and wishes to add mobility for a group of 40 out of 100
existing users.

Ten of these users have a Cisco Unified IP Phone 6921 with a Basic user license and do not have a
voicemail account.

The remaining 30 users have a Cisco Unified IP Phone 6945 with an Enhanced user license and voicemail
account.

All 40 users require both a Windows desktop and Android mobile Jabber client in addition to their desk
phone.

The 60 users not being upgraded have a Cisco Unified IP Phone 6921 with a Basic user license and do not
have a voicemail account.

There is no active software support or UCSS contract.

Table 28.

Solution to Upgrade BE6000 User Licenses

Cisco Business Edition 6000 Solution

Product Code

Unit Cost

Qty

Line 1: Order license upgrades under top-level SKU.

R-CBE6K-K9

$0

Line 1.1: Specify the required software version.

BE6K-SW-9.X

$0

Line 1.2: For upgrade to UWL, Basic UCL licenses (for Cisco Unified IP Phone 6921 users)
must first be upgraded to Enhanced UCL. (Do not order ESW or UCSS for these upgrades as
these licenses will not be issued.)

BE6K-UCL-BAS2ENH

$85

10

Line 1.3: Upgrade users without voicemail to UWL.

BE6K-UWL-CM2BE

$120

10

Line 1.3.1: Order 3-year UCSS for UWL Standard licensing.

UCSS-U-6KUWLBE-3-1

$70

10

Line 1.3.2: Order three 1-year ESW support contracts (required for UCSS subscription).

CON-ESW-UCM9XU0B

$21

30

Line 1.4: Upgrade users with voicemail to UWL.

BE6K-UWL-CMAPPS2BE

$50

30

Line 1.4.1: Order 3-year UCSS for UWL BE licensing.

UCSS-U-6KUWLBE-3-1

$70

30

Line 1.4.2: Order three 1-year ESW support contracts (required for UCSS subscription).

CON-ESW-UCM9XU0B

$21

90

Line 1.5: Order Jabber for Windows desktop clients RTU licenses.

JAB9-DSK-UWL

$0

40

Line 1.6: Order Jabber for Android mobile clients RTU licenses.

JAB-ADR-CLNT-UWL

$0

40

Add 3-year UCSS for Basic UCL licenses

UCSS-U-6K-BAS-3-1

$17

60

Add three 1-year ESW support contracts (required for UCSS)

CON-ESW-UCMBAS9X

$7

180

The following example provides the most cost-effective way to meet the stated requirements.
To use a desk phone, soft phone, and mobile client, UCL licenses must be upgraded to UWL.
When service and subscriptions have been purchased for upgrade licenses, visit the Cisco
Support Contract Center to extend support to the remaining 60 users.

Once UCSS and ESW support is activated, visit CSCC to extend cover to the remaining
licenses

2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

Page 25 of 29

3.8 Ordering Example: Software Version Upgrade


Scenario: Table 29 shows a solution for upgrading an existing system without UCSS to Version 10.0:

A business has a Version 8.6 BE6000 system without UCSS and wishes to upgrade to Version 10.0.

The system is configured for 150 users.

One hundred users have a Cisco Unified IP Phone 6921 with a Basic user license.

Fifty users have a Cisco Unified IP Phone 6945 with an Enhanced user license.

Twenty-five users with Cisco Unified IP Phone 6945 also use Cisco IP Communicator with an adjunct
license.

All users have a Basic Unity Connection mailbox.

The business also has one multiscreen telepresence unit and three single-screen units.

Table 29.

Solution to Upgrade Cisco Business Edition 6000 User Licenses

Cisco Business Edition 6000 Solution

Product Code

Unit Cost Qty

Line 1: Order license upgrades under top-level SKU.

R-CBE6K-K9

$0

Line 1.1: Specify the required software version.

BE6K-SW-10.X

$0

Line 1.2: Specify the current software version

UC-8.X-OR-EARLIER

$0

Line 1.3: Upgrade Basic licenses.

BE6K-BAS-UPG

$63

100

Line 1.4: Upgrade Enhanced licenses for users with one device.

BE6K-ENH-UPG

$105

25

Line 1.4: Upgrade Enhanced and Adjunct licenses for users with two devices.

BE6K-ENHP-UPG

$148

25

Line 1.5: Upgrade Basic Voicemail license.

BE6K-VM-UPG

$38

150

Line 1.6: Upgrade all telepresence devices (common license required in 10.0).

BE6K-TP-RM-UPG

$325

The following example provides the most cost-effective way to meet the stated requirements.
Because there is no requirement for UWL licensing, purchase of UCSS is optional.

3.9 Migration to Cisco Business Edition 6000 and User Licensing


BE6000 Version 10.0 may be purchased to migrate businesses from any of the following Cisco Unified
Communications solutions:

Cisco Unified Communications Manager (UCM) Version 8.6 or older

Cisco Business Edition 5000 (BE5000)

Cisco Business Edition 3000 (BE3000)

Cisco Unified Communications Manager Express (CME)

Cisco Unified Communications 500 (UC500)

Cisco Unified Communications 320 (UC320)

When migrating, components of the old system, such as Cisco IP Phones, media convergence servers (MCS), and
voice gateways may be reused, thereby maximizing the value of the original investment.
Further information regarding migration to the BE6000 is available at:
www.cisco.com/en/US/partner/products/ps11369/products_partner_resources_list.html.
The process required to migrate to a new BE6000 system is determined by whether or not the current solution has
an active UCSS. Where existing systems are not covered by UCSS, licenses may be migrated to a BE6000 using

2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

Page 26 of 29

Get Current Stay Current pricing, allowing a consistent approach to upgrades even for products not based on
Unified Communications Manager.
Before migrating to a new BE6000, ensure that all previously purchased licenses are registered and installed on
the existing system. Licenses not applied at the time of migration will not be usable later.
Having purchased a BE6000, migration to Unified Communications Manager running on the BE7000 or other
virtualized platforms is fully supported. In most cases, migration simply involves rehosting licenses,without cost to
the new platform.
3.9.1 Migration Process With UCSS
Step 1. Order BE6000 Server Bundle(s) as described in section 3.1 step 1.
Step 2. Install BE6000 applications and transfer the existing configuration. (Strategies for
upgrading older UCM systems and migrating data are outlined in the following
document:
www.cisco.com/en/US/docs/voice_ip_comm/cucm/elmuserguide/9_1_1/license_migrati
on/CUCM_BK_CBF8B56A_00_cucm-license-upgrade-guide.html.)
Step 3. Transfer existing licenses to the new BE6000 installation using the license migration
tool at the Cisco Product License Registration site as follows:
a. Generate a License Migration Request using the BE6000 Prime License Manager
(PLM) License Upgrade Wizard.
b. Access the Cisco Product License Migration site
(www.cisco.com/go/license/migration). Select Voice Products > Unified
Communications 9.x/higher, and then provide the PLM license request when
prompted. A new license file will be provided in an email message.
Step 4. Use the BE6000 PLM to install the new license file.
3.9.2 Migration Process Without UCSS
Step 1. Order BE6000 Server Bundle(s) as described in section 3.1 step 1. At the same time,
order the required quantities of UCL migration or UWL upgrade licenses (Section
3.9.3). A license Product Activation Key (PAK) will be provided for license registration.
Step 2. Install BE6000 applications and transfer the existing configuration. (Strategies for
upgrading older UCM systems and migrating data are outlined in the following
document:
www.cisco.com/en/US/docs/voice_ip_comm/cucm/elmuserguide/9_1_1/license_migrati
on/CUCM_BK_CBF8B56A_00_cucm-license-upgrade-guide.html.)
Step 3. Register and install migration licenses to the new BE6000 installation as follows:
a. Use Prime License Manager (PLM) on the BE6000 to generate a License Request.
b. Access the Cisco Product License Registration site (www.cisco.com/go/license),
select Get New > License from PAKs or Tokens, and then use the PAK and PLM
License Request to generate a new license file.
Step 4. Use the BE6000 PLM to install the license file.

2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

Page 27 of 29

3.9.3 Ordering Migration Licenses


To migrate to the BE6000, start by calculating the required quantities of user licenses. The License Count Utility
(LCU) may be used to help determine this requirement based on current use and installed licenses.
Note:

The UCT utility was previously known as the User Count Tool (UCT). Documentation is available

at: www.cisco.com/en/US/docs/voice_ip_comm/cucm/upgrade/uct/9_1_2/CUCM_BK_U0AE00F5_00_uctadmin-guide.html
Begin with the top-level e-delivery product code R-CBE6K-K9 in the same way as for new systems, and then add
the required number of upgrade licenses from Table 25 and Table 26. Incremental new licenses, including license
starter packs for initial BE6000 purchases, may also be ordered, if required, from Table 8 and Table 9.
When migrating using these products, a minimum 3-year UCSS subscription is required for all licenses purchased.
All UCSS subscriptions require a Cisco Unified Communications Essential Operate Support (ESW) contract.

3.10 Ordering Examples: Migration


The following scenarios illustrate how to create an order for migrating to the BE6000.
Scenario 1: Table 30 shows a solution for upgrading a BE5000 with an active UCSS contract to a BE6000:

Company has 100 employees with UWL licenses and an active UCSS subscription.

All employees use Cisco Unified IP Phone 7942G endpoints.

All employees use Jabber clients as a secondary device.

Voicemail and unified messaging is provided for all users.

Redundancy is required for Cisco Unified Communications Manager, IM and presence, and Cisco Unity
Connection applications in the new BE6000 deployment.

Table 30.

Solution to Migrate Cisco Business Edition 5000 to Cisco Business Edition 6000 with UCSS

Cisco Business Edition 6000 Solution

Product Code

Unit
Cost

Qty

Line 1: Order two server bundles for redundant BE6000.

BE6K-ST-BDL-K9=

$9,400

Line 1.1: Verify that the correct power cable is specified (North American variant illustrated).

CAB-9K12A-NA

$0

Line 2: Order a secondary power supply for each server (optional, but recommended).

UCSC-PSU-650W=

$630

Line 3: Order power cables for the secondary power supplies (North American illustrated).

CAB-9K12A-NA=

$25

The following example provides the most cost-effective way to meet the stated requirements.
The business has BE5000 UWL licenses and needs to migrate to BE6000 UWL licenses.

Because the installation is covered by UCSS, licenses can be migrated free of charge.

Scenario 2: Table 31 shows a solution for upgrading a Cisco Unified Communications Manager with device-based
licensing and no UCSS to a BE6000 with user licensing.

Company has 100 employees.

All employees use Cisco Unified IP Phone 7942G endpoints.

One hundred Cisco Unity licenses provide voicemail and unified messaging for all employees.

Redundancy is required for Cisco Unified Communications Manager, IM and presence, and Cisco Unity
Connection applications in the new BE6000 deployment.

License Count Utility reports that existing UCM licensing may be upgraded to 100 Enhanced UCL licenses.

2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

Page 28 of 29

Table 31.

Solution to Migrate Cisco Unified Communications Manager Device-Based Licensing to Cisco Business Edition
6000 Unity Connection License

Cisco Business Edition 6000 Solution

Product Code

Unit Cost

Qty

Line 1: Order two server bundles for redundant BE6000.

BE6K-ST-BDL-K9=

$9,400

Line 1.1: Verify that the correct power cable is specified (North American variant illustrated).

CAB-9K12A-NA

$0

Line 2: Order a secondary power supply for each server (optional, but recommended).

UCSC-PSU-650W=

$630

Line 3: Order power cables for the secondary power supplies (North American illustrated).

CAB-9K12A-NA=

$25

Line 4: Order software licenses under top-level SKU.

R-CBE6K-K9

$0

Line 4.1: Specify the required software version.

BE6K-SW-10.X

$0

Line 4.2: Specify the current software version

UC-8.X-OR-EARLIER

$0

Line 4.3: Use Get Current Stay Current promotion to migrate to UCL Enhanced licenses.

UPG-6K-ENH

$45

100

Line 4.3.1: Order 3-year UCSS for Enhanced UCL licensing.

UCSS-6K-ENH-3-1

$29

100

Line 4.3.2: Order three 1-year ESW support contracts per user (required for UCSS
subscription).

CON-ESW-UCMENHUC

$13

300

Line 4.4: Use 9 & 3 promotion to migrate Cisco Unity voicemail licenses to Cisco Unity
Connection.

UPG-6K-VM

$15

100

Line 4.4.1: Order 3-year UCSS for Voicemail licensing.

UCSS-6K-VM-3-1

$17

100

Line 4.4.2: Order three 1-year ESW support contracts per user (required for UCSS
subscription).

CON-ESW-UCN10XVM

$8

300

The following example provides the most cost-effective way to meet the stated requirements.
Because all users have only desk phones, UCL licensing may be used. UCSS is required
when migrating using Get Current Stay Current pricing.

Printed in USA

2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

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