04.

DEPOSIT ACCOUNTS OTHER

FUNCTIONALITIES
Page

Section

Section Description

04.01

Nomination Facility

77

04.02

Setting up JOINT Accounts

80

04.03

De-linking the Joint Account Holder

82

04.04

Funding of Accounts

83

04.05

Cheque Book Issue

86

04.06

Stop Payments

90

04.07

Modify/ Remove Stop Payments

91

04.08

Set/ Remove Cheque facility

92

04.09

Cheque Enquiry

93

04.10

Deposit Account Enquiry

94

04.11

Printing Statement of Account for a Deposit or CC/ OD

97

04.12

Statement Request

98

04.13

Print Balance Slip

98

04.14

Print New Pass Book

99

04.15

Update Deposit Passbook

99

04.16

Reprint Passbook

100

04.17

Print Duplicate Passbook

100

04.18

Term Deposit Advice

101

04.19

Pending Charge

101

04.20

Opening a SB/ CA (Joint Account)

102

04.21

Changing an existing SB A/c to Savings Plus

103

04.22

Deposit Accounts - Miscellaneous

104

04.23

Deposit Accounts - Issues

104

04. DEPOSIT ACCOUNTS OTHER FUNCTIONALITIES

04.01. Nominee(s) to Accounts:
04.01.01 Adding
Steps
1
2

Nominee To An Account
Description
Adding Nominee to Account
Authorisation

Pre Conditions:

Screen No
007050
Queue (Refer 14.01)

Nominee Flag should be selected as Yes

In the Tabbed Screen Govt/PPF/Cr Card details, the field
Nomination Reqd. should be selected as Yes.

STEP 1: Nomination Flag:

Menu Navigation:
For New Accounts:
Deposit/CC/OD Accounts & Services >> Create>> New Deposit account (SCR: 2000)

For Existing accounts:

Deposit/CC/OD Accounts & Services >> Amend >> Amend Deposit Tabbed Screen (SCR:
7000)
If the field value "Y" chosen, and get authorized. This will enable the account for
nomination creation.

If it is not "Y" then nominee cannot be created and if try to create Nomination for
the account, an error message will be displayed "Nominee cannot be created for
this account".
STEP 2: Capturing Nominee Particulars (First Nominee)
Menu Navigation:
Deposit / CC / OD Accounts & Services >>Amend>>Deposit/CC/OD Account
(SCR:007050 Deposits: Change Details)
Procedure:
1) The screen SCR: 007050 Deposits : Change Details is displayed.
2) Field Required Action: select N: Nominee Required from the drop menu.
3) Click Transmit
A new screen SCR: 007054 Amend: Nominee Details will be generated
asking for the following particulars.
4) The field Account No. will be populated with the Account No. given in the
previous screen.
5) Field Name of Nominee: Enter the Nominees Name.
6) Field Address of Nominee: Enter the address details of Nominee

77

7) Field Relationship: Enter the details of relationship of Nominee to the

account holder.
8) Field Minor: Select the field as 0:Yes if the nominee is a minor,
otherwise select the field as 1:Yes.
9) If Minor Field is selected as 0:Yes, Enter the date of Birth of Nominee in
the Field Date of Birth of Nominee.
10) Field Action:

Select C:Create for adding a new Nominee.

(Select M:More for adding more nominees for an account which already
has nominee(s). Select D:Delete for deleting a nominee.)
CARE: An existing nominee cannot be amended. To change an existing
nominee, first it should be deleted and then a new nominee to be added
accordingly.
11) Click Transmit.
The Nomination Registration Number will be displayed at the Bottom. It
should be noted in the Account opening form and/or the respective
vouchers.
Note: Nomination Number will be printed in the Passbook Also.
04.01.02 Creation of Second or More Nominee Details For a Particular A/C:
This option is more useful for Locker facility accounts, which may have more than
one nominee.
MENU NAVIGATION:
Deposit / CC / OD Accounts & Services >>Amend>>Deposit/CC/OD Account
(SCR:007050 Deposits: Change Details)
Procedure:
1. The screen SCR: 007050 Deposits: Change Details is displayed.
2. Field Required Action: select N: Nominee Required from the drop menu.
3. Click Transmit
4. A new screen SCR: 007054 Amend : Nominee Details will be generated
asking for the following particulars.
5. The Screen will display the details of existing Nominee. In The field
Action, select the option M:More and then Click Transmit. The
system will look for other nominee details and will. If the system is not
able to find any data from the database a screen will be generated for
capturing the details of second or the additional nominee.
6. The field Account No. will be filled with the Account No. given in the
previous screen.

78

7. Field Name of Nominee: Enter the Nominees Name (Second or additional

nominee)
8. Field Address of Nominee: Enter the address details of Nominee
9. Field Relationship : Enter the details of relationship of Nominee to the
account holder.
10. Field Minor: Select the field as 0:Yes if the nominee is a minor,
otherwise select the field as 1:Yes.
11. If Minor Field is selected as 0:Yes, Enter the date of Birth of Nominee in
the Field Date of Birth of Nominee.
12. Field Action:

Select C:Create for adding a new Nominee.

a. CARE: An existing nominee cannot be amended. To change an

existing nominee, first it should be deleted and then a new
nominee to be added accordingly.
13. Click Transmit.
14. The Nomination Registration Number will be displayed at the Bottom. It
should be noted in the Account opening form and/or the respective
vouchers.
04.01.03 Deletion Of Nominee:
Menu Navigation:
Deposit / CC / OD Accounts & Services >>Amend>>Deposit/CC/OD Account
(SCR:007050 Deposits: Change Details)

Procedure:
1. The screen SCR: 007050 Deposits: Change Details is displayed.
2. Field Required Action: select N: Nominee Required from the drop menu.
3. Click Transmit
4. A new screen SCR: 007054 Amend: Nominee Details will be generated
asking for the following particulars.
5. The Screen will display the details of First existing Nominee. If the nominee
to be deleted is not this one, then Select the Action as M:MORE and Click
Transmit Button. The screen will display the details of the other
nominee(s) one by one in the successive screens.
Repeat this until you are having selected the appropriate nominees details.
6. After selecting the appropriate Nominee, in The field Action, select the
option D:Delete and then Click Transmit.

79

04.01.04 Amendment Of Nominee

There is no amendment option in the system. For any amendment the user has to
first delete the nominee and then create new nominee. Both the process of
creation and deletion has been explained above.
Enquiry of Nominee(s):
Deposit/CCOD Accounts Services ->Enquiries ->Nominee Enquiry
(SCR:000408 Nomination Details Enquiry)
Procedure:
1. The screen SCR:000408 Nomination Details Enquiry is displayed.
2. Field Account Number: Enter the Account number for which nomination
enquiry is being made.
3. Field Status: Select A: Active for enquiring about the active nominees or
select I: Inactive for enquiring about the deleted nominees.
4. Click Transmit. The screen displays row-wise, the details of the account
number, nominees name, record number and Nominee Number.
04.02. Setting up JOINT Accounts:
Steps

Description

Linking of second CIF to Account as Joint Account 062001

holder
Authorisation
Queue (Refer 14.01)
Amending Mode of operation
007050
Authorisation
Queue (Refer 14.01)
Amending the Account name
007050
Authorisation
Queue (Refer 14.01)

2
3
4
5
6

Screen No

In core banking, initially all accounts are set up as linked to only one CIF i.e. as
single operated accounts. In case of joint accounts we will have to introduce the
2nd (3rd etc.) customer to the account. This is done in three stages, viz.
1. Linking CIF of second customer (i.e. Joint account holder) to the account
2. Changing the mode of operation of the account; and
3. Changing the name of the account.
Pre Conditions: (i) ALL JOINT ACCOUNT HOLDERS should have been set up as
Customers and their CIF Numbers should be available
(ii) Account must exist
Step 1. Linking CIF of second customer (i.e. Joint account holder) to the
account
Menu Navigation: Customer Management Amend Link CIF to Account
(SCR:060455).

80

1) Give the CIF number of the joint account holder (search facility is
available).
2) Field Primary System: type CIF (in block letters only).
3) Field Associated Account: give the number of the account to be converted
into a joint account.
4) Against the System field give DEP for deposits (this is the default).
5) Field Link Indicator: select C:CIF Link. from drop down.
6) Delete Indicator should be N: No (from drop down).
7) Click on TRANSMIT.
The transaction will be submitted to checker for authorisation and the
checker has to authorise the transaction
8) On authorisation (Refer 14.01) the system will respond with a OK
message indicating a successful operation.
9) Repeat operation for each joint account holder.
Step 2. Changing the mode of operation of the account
Menu Navigation:
Deposit/ CC/ OD Accounts & Services Amend Deposit/CC/OD Accounts
(SCR:007050).
a. Screen SCR: 007050 Deposits: Change Details is displayed.
b. Key in the account number.
c. Select option B: Mode of Operation. Click on the Transmit button. (Due
to maker-checker restrictions a second ID may be required here.)
d. Screen SCR: 007051 PFM: Mode of Operation is displayed, with the account
number displayed and all possible modes of operation displayed.
e. Select the appropriate mode of operation and make the ON/OFF flag next
to it as 1.
f. Click on Transmit.
g. The transaction may be submitted to checker for authorisation and the
checker has to authorise the transaction
h. On authorisation (Refer 14.01) the system will respond with an OK
message indicating a successful operation.
Step 3. Changing the name of the account
Menu Navigation:
Deposit/CC/OD Accounts & Services Amend Deposit/CC/OD Accounts
(SCR:007050).

81

a. Screen SCR: 007050 Deposits: Change Details is displayed.

b. Key in the account number and select option 5:Account Names.
c. Click on the Transmit button. (Due to maker-checker restrictions a second
ID may be required here.)
d. Screen SCR: 007465 Deposits: Amend deposit Account Name is displayed.
Here Select the Short Name as also the Long Name as desired eg. STDR
Account- E or S.
e. Click on Transmit.
f. The transaction will be submitted to checker for authorisation and the
checker has to authorise the transaction.
g. On authorisation (Refer 14.01) a OK message indicating a successful
operation. The process of setting up a Joint Account is now complete.
04.03. De-linking the Joint Account Holder:
Steps
1
2

Description
Delete CIF from Joint Account
Authorisation

Screen No
060455
Queue (Refer 14.01)

Menu Navigation:
Customer Management Amend Link CIF to Account (SCR: 060455)
a. You will get a screen No.: \\ SCR:060455 CIF: Link Customer Information
b. Against CIF No.: Enter the CIF Number of the customer who is to be delinked as a joint account holder.
c. Against Primary System: Enter CIF
d. Against Associated Account: Enter the Account Number from which the
Customer is being de-linked as a joint account holder.
e. Against Link Indicator: Select CIF Link from drop down menu.
f. Select delete indicator as Y:Yes to delete the CIF link.
g. Click on Transmit.
h. OK message is displayed.

82

04.04. Funding of Accounts

In Core Banking, once a deposit account is been opened, it has to be funded
separately. The funding can be through:
1. Cash deposit,
2. Transfer.
Cash Deposit:
Steps
1

Description
Screen No
Receiving Cash from the customer for New Account 001010

Authorisation
(If the amount is more than Teller limit)

Pre Conditions:

Queue
(Refer 14.01)

(i) The account should pre-exist

(ii) The Tellers cash drawer should be open.

Menu Navigation: Transaction Posting Deposit/CC/OD Accounts Receipts

Cash (SCR:001010)
1. The screen SCR: 001010 Deposits: Cash Deposit is displayed.
2. Enter the Account Number.
3. Enter the amount of cash receipt.(If the amount exceeds 9 digits,system
will pop-up a warning message Amount is too large. Please verify again.)
4. Enter a meaningful statement in the field Statement Narrative as this is
printed on Account Statement / Pass book.
5. Click on Transmit.
6. The cash drawer of the teller opens. Key in either Denom. In or Amount In
for the cash received and click Transmit. A Ok message followed by the
Account number and customer name is displayed.
BPR Cash related changes Receipt
As soon as the cashier will enter the cash receipt transaction, and click on
Transmit, the Cash Drawer will get updated immediately.
A receipt will be printed for the transaction in the printer meant for this purpose.
If any exceptional conditions occur, after the transaction was committed or the
checker rejects the transaction then,
the amount will be credited to a new BGL account 98576BBBBC (Sundry Deposits
Unidentified Credit Cash BPR
For such entries in SD Unidentified Credits, system will display a reference
number for the entry and OK message with a warning. The user has to take
action for reversing the transaction manually from the BGL account.

83

This BGL account has to be monitored on a day-to-day basis by the Branch

officials, and ideally there should not be any overnight balance in the account.
Screenshot of a typical transaction is given below:

Transfer:
There are three possible options, viz.
1. By deposit of clearing Cheque
2. By deposit of intra-branch cheque
3. By deposit of voucher (e.g. General Debit voucher etc.)
By deposit of clearing Cheque:
Steps
1
2

Description
Receiving Cheque (clearing) from the
customer for New Account
Authorisation

Screen No
001020
Queue (Refer 14.01)

Menu Navigation:
Transaction Posting Deposit/ CC/ OD Account Receipts Cheque
(SCR: 001020).
Screen SCR: 001020 Deposits: Cheque Deposit.
Fill all the mandatory fields and click on Transmit when done.

84

By deposit of Intra-Branch Cheque:

Steps
1
2

Description
Receiving Cheque (on branch) from the
customer for New Account
Authorisation
(If the amount is more than the teller limit)

Screen No
051073
Queue (Refer 14.01)

Menu Navigation:
Transaction Posting Deposits/CC/OD Accounts Transfer By Cheque to
Deposits/Loan.
Screen SCR: 051073 CAS: Transfer Cheque Deposit appears.
Fill all the mandatory fields and press Transmit.
By deposit of voucher:
Steps
1
2

Description
Transferring the amount from One account to
another account
Authorisation (If the amount is more than the
teller limit

Screen No
001045
Queue (Refer 14.01)

Menu Navigation:
Transaction Posting Deposits/CC/OD Accounts Transfer By Voucher to
Deposits/ Loan.
Screen SCR: 01045 Deposits: Transfer of funds appears.
Enter the From Account Number, Amount and To Account Number fields along
with the narration field.
Press Transmit when done.
The transfer transaction is acknowledged with a O.K. message by the system.

85

04.05. Cheque Book Issue

Steps
1
2
3

Description
Cheque Personalisation
Cheque Book Order
Cheque Book Issue

Screen No
050216
050212
050213

Pre-Conditions:
i)

In core banking, Personalisation of Cheque book is mandatory for all

accounts for the first time.

ii) A Cheque facility account must exist before a Cheque book can be
personalized.
iii) A Cheque book can only be issued to a customer after it has been ordered.
iv) In order to issue a Cheque book the relevant book must be available in the
VPIS of the branch, and should have been delivered to, and acknowledged
by the concerned teller. (See Chapter 7 VPIS for further details)
Procedure:
Step 1: Personalisation
Menu Navigation:
Cheque Book Functions Cheque Book Operations Cheque Personalisation
1. On selecting this option, screen SCR: 050216 CAS: Personalisation is
displayed.
2. Enter the account number.
3. Click on TRANSMIT.
4. Screen SCR: 050215 CAS: Personalisation Details is now displayed. The
name and address of the account holder are displayed. The address details
can be changed here, which will be considered only for the purpose of
cheque book operations. For the contacting purpose, two fields named
Mobile Number and email-id is added. The Mobile Number should have
Country Code as the prefix(eg., 91 for India).
5. Field No. of Books: enter the number of cheque books to be issued.
6. Against the Leaves per Book field, select the type of cheque book desired
from the drop down provided. Here a 4-character field is used to facilitate
printing. The first character is set to 1 for Personal Cheques, and to 2
for business cheques. The next three digits indicate the number of
cheques per book. So the drop down options for Personal cheques are like
1010, 1020, 1025, 1050 and 1100. Select as appropriate.
7.

The Pickup Branch normally is the Home branch.

86

8. Now click on TRANSMIT.

A OK response will be generated.
This completes the Personalisation.
The next stage is Cheque Book Order.
Step 2: Cheque Book Order:
Menu Navigation:
Cheque Book Functions Cheque Book Operations Cheque Book Order
1. Screen SCR:050212CAS: Cheque Book Order is displayed.
2. Enter the account number and the number of books to be issued.
3. Against the Auto Re-order Request field there is a drop down menu. The
options are Y: Yes; N: No and C: Counter Issue. As the Auto Re-order option
is not yet operational, select N: No.
4. The Pickup branch by default is the Tellers home branch.
5. The Leaves per book is an optional field, from the drop down select the
same option as was selected in the Personalisation option.

87

6. Now click on TRANSMIT. The system will respond with a OK. This completes
the order stage. The last step in the process is Issue Cheque Book.
Step 3: Issue Cheque Book:
Menu Navigation:
Cheque Book Functions Cheque Book Operations Issue Cheque Book
1. Screen SCR: 050213CAS: Set/ Remove Cheque Book Issue is displayed.
2. Enter the account number.
3. Against the Function field, the options on the drop down are S: Set and R:
Remove. Select Set (Cheque book can only be issued to an account if this
flag is set).
4. For the VPIS Type use the drop down to select an appropriate option (01:
CA; 02: SB; 03:CC).
5. Capture the prefix of the cheque series to be issued against the Prefix
field.
6. The VPIS Sub Category drop down is for capturing whether the cheques to
be issued are order or bearer instruments. The two drop down options are
01: OC and 02: BC for order cheques and bearer cheques respectively.
Select the appropriate option.
7. In the Issue Cheque No. From field give the starting number of the cheque
book to be issued.
8. In the Leaves per Cheque Book field enter the same value as entered at
the time of personalization and order.
9. In Auto Reorder Req field, please select N: No, since this facility is not yet
operational.
10. In Pickup Branch the default is the Tellers home branch. Please do not
alter this.
88

Click on Transmit.
Note: If the Teller does not have the securities with him an error message
5077: RECORD NOT FOUND IN INVENTORY will be displayed.
Changes on account of BPR:
Procedure of Cheque book issue in BPR & non-BPR branches is different. The
screen 51300 Issue Cheque Book BPR is available in all branches, but cheque book
issue is restricted to BPR enabled branches only. Therefore non-BPR branches will
not use this menu option.

89

04.06. Stop Payments

Steps
1

Description
Setting STOP Payment

Screen No
050210

Authorisation

Queue (Refer 14.01)

Pre-Conditions: (i) The cheque numbers to be stopped must have been issued
against the account.
Menu Navigation: Cheque Book Functions Set Stop Cheque
Procedure:
1. Click on the menu option.
Screen SCR: 050210CAS: Set Stop opens.
2. Key in the Account number.
3. The Function is S: Set only.
4. Use the drop down menu to fill the Cheque Type field.
The valid values are 1: Personal; 2: Business; 3: Bankers Cheque and 4:
Drafts.
5. The Stop From Cheque No. is a mandatory field, to be filled with the
cheque number whose payment is to be stopped (in case of a single cheque)
or the starting number in case of a range of instruments.
6. The Stop To Cheque No. field is to be entered only if a range of cheques is
to be stopped.
7. Fill in the Stop Issue date, Stop Expiry Date, the Stop Amount fields.

90

8. For the Stop Reason Code, use the drop down to select the appropriate
reason. Any additional comments can be made in the comments field.
9. The cheque issue date is finally filled in. (this will be validated). Once the
data entry is complete, click on TRANSMIT.
10. The transaction will be submitted to checker for authorisation and the
checker has to authorise the transaction.
On authorisation (Refer 14.01), the cheque is stopped if an OK response is
received.
04.07. Modify/ Remove Stop Payments
Steps
1
2

Description
Removing STOP Payment
Authorisation

Screen No
050218
Queue (Refer 14.01)

Pre-Conditions: The cheque numbers to be modified/ removed from the stop

payment list must have been issued against the account.
Menu Navigation: Cheque Book Functions Modify/ Remove Stop Cheque
Procedure:
1. Clicking on the menu option opens screen SCR: 050218CAS: Modify/ Remove
Stop.
2. Key in the Account number.
3. The Function is to be selected from the drop menu. The valid options are
M: Modify and R: Remove. Select as required.
4. Use the drop down to fill the Cheque Type field. The valid values are 1:
Personal; 2: Business; 3: Bankers Cheque and 4: Drafts.
5. The Stop From Cheque No. is a mandatory field, to be filled with the
cheque number whose payment is to be stopped (in case of a single
cheque) or the starting number in case of a range of instruments.
6. The Stop To Cheque No. field is to be entered only if a range of cheques is
to be stopped.
7. Fill in the Stop Issue date, Stop Expiry Date, the Stop Amount fields.
8. For the Stop Reason Code, use the drop down to select the appropriate
reason. Any additional comments can be made in the comments field.
9. The cheque issue date is finally filled in. (this will be validated). Once the
data entry is complete, click on TRANSMIT.
10. The transaction will be submitted to checker for authorisation and the
checker has to authorise the transaction.

91

On authorization (Refer 14.01), the stopped

modified/removed if an OK response is received.

cheque

(or

range)

is

04.08. Set/ Remove Cheque facility:

Steps Description
1
Set / Remove Cheque Facility
2
Authorisation

Screen No./Description
050214
Queue (Ref 14.01)

a) Remove Cheque Facility:

In B@ncs24 there is provision for the branches to remove Cheque facility for
existing Cheque facility accounts. For this, the Menu navigation is:
Cheque Book Functions Stop Cheques Set/ Remove Cheque Facility
Screen SCR: 050214 is displayed.
Give the Account Number.
Function: select R: Remove from the Drop Down Box.
Click on Transmit.
The transaction is submitted for authorisation in Queue.
The Checker has to authorise after verification of the data.
An OK response is generated.
b) Set Cheque Facility for Cheque Facility Removed:
Similarly, for setting of Cheque facility for accounts where Cheque facilities have
been already removed, the same navigation path has to be followed as given
above (SCR:050214).
In the Function field, the option S: Set to be chosen.
Click on Transmit.

92

04.09. Cheque Enquiry

Steps
1

Description
Cheque Book Enquiry

Screen No
050211

Navigation:
Cheque book functions Enquiries Cheque books by cheque book-numbers
Screen SCR: 050211: CAS: enquiries is displayed.
Insert account number in the account number field.
Field Cheque No: enter the Cheque No.
Field Transaction No:
In the Field Options, select suitable option from the Drop down box.
Brief description of the options:
1. Stopped - for enquiring about stopped cheques in the account.
2. Presented - for enquiring about cheques presented in the account.
3. Cheque books - for enquiring about chequebook issued in the account
4. All - for enquiring all details regarding cheques in the account.
Click on Transmit.
SCR: 050217: CAS Enquiries is returned and all details as per selected option
are displayed.
If no chequebook has been issued to the account, a message 583: Cheque Book
Not Available on this Account is displayed.

93

04.10.Deposit Account Enquiry:

Short Enquiry:
Steps
1

Description
Account enquiry

Screen No
000400

Pre-Conditions: Account Number has to exist for enquiry.

Menu Navigation: Deposit CC/OD/ Account and Services Enquiries Short
On selecting the option screen SCR: 000400 Deposit: Short Enquiry opens.
Key in the Account Number and select required option in the next field.
Click on Transmit.
Brief Description of Options:
Sl
No
1
2

Option Details

Accumulated Charge
details

032040

Account Statistics
details

032070

Account Periodic
Balances ($)

032080

Debit and Credit

Balances (#)
Term Account
Details

Normal Details
Overdraft Details

G.Govt Accounts
Enquiry:

Resultant
Screen
032000
032032

032095

000599

Remarks
Displays all details of an account.
Deposits: Overdraft Enquiry Single
Limit Screen.
To be used for CC OD accounts.
Deposits: Accumulated Charges Screen.
To be used to know about accumulated
charges on the account.
Deposits: Account Statistics Screen.
To be used for statistical analysis of an
account.
Deposits: Accounts Periodic Balances
Screen. Gives Monthly balances Held in an
account
To be used to enquire about Debit Credit
Summation for CC accounts
Deposits: Short Enquiry Screen.
To be used only for Term Accounts for,
Maturity value, Interest Rate, RD Details
etc.
To be used for enquiry regarding Primary
and Secondary Govt Accounts.

Note $: While entering data in SCR:00400 for executing Option 5:

enter 1 in Display1 for display of Minimum Monthly Cleared Balances.
enter 2 in Display 2 for display of Minimum Monthly Book Balances.
Note #: While entering data in SCR:00400 for executing Option 6:
enter financial year starting from April in the Year: Field.

94

Long Enquiry:
Steps
1

Description
Account enquiry

Screen No
004400

Pre-Conditions: Account Number has to exist for enquiry.

Menu Navigation: Deposit CC/OD/ Account and Services Enquiries Long.
On selecting the option screen SCR: 0004400 Deposit: Long Enquiry opens.
Key in the Account Number.
Click on Transmit.
Returns SCR: 32001 Deposits Long Enquiry It displays Normal details of an
account along with details of last five transactions. Hold value is also shown.
Transaction Enquiry:
Steps
1

Description
Account enquiry

Screen No
000450

Pre-Conditions: Account Number has to exist for enquiry.

Navigation: Deposit CC/ OD/ Account and Services Enquiries Transaction
On selecting the option screen SCR: 000450 Deposit: Transaction Enquiry opens.
Key in the Account Number and use suitable filters for effective usage of the
transaction enquiry.
Select transaction of this Type as per the requirement.
Some of the commonly used Transaction types are given overleaf.

95

Brief Description of commonly used Transaction types

Transaction
Type
99
98
25

Transaction Name

Purpose

30

All Financial
All Cash Transaction
Repayment details of
CC/OD
Stop Transaction

31

Hold transaction

33

Message Details

34

Dishonoured Cheque
Details
Term Maturity
Details
Account Type/ Home
branch change
CC/ OD Approval
details
Closure Interest
Adjustment
Fee exemptions

For display of Financial transaction only

For display of cash transactions only.
For display of repayment transaction in
CC/OD A/Cs
For display of Stop applied/ removal
transaction on an account.
For display of Hold (Lien) applied/removal
transaction on an A/C.
For display of Message Setting/Removal
transaction on an A/C.
For details of dishonoured cheque in an
account
To be used for Term Deposit Accounts.

40
47
53
62
82
86
88
90

Account Status
(Dormant/ Unclaimed)
CC/ OD
Reconciliation
Dormant account
Narrative

To be used to enquire about closure

transactions.
For details of Fee exemptions given on an
account.

For details regarding Dormancy of an

account.

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04.11. Printing Statement of Account for a Deposit or CC/ OD

Steps
1

Description
Printing the Statement of Account

Screen No
000700

Menu Navigation:
Deposit CC/ OD Accounts & Services Enquiries Statement Print
You will be taken to the Screen \\ SCR:000700 Deposits: Statement Print.

Field Account Number: enter the Account No for which an Account

Statement is needed.

The period for which the statement is required, can be selected in one of
the two ways provided:

Field Print From Which Date or

Fields Start Date and End Date.

If the first option is chosen, in the Field Print From Which Date, select one
of the options from the Drop Down Box: 1. AOD: Account Opening Date,
2.SOP: Start of Capitalisation Period, or 3. LSD: Last Statement Date.

If the Second option is chosen, simply enter the Start Date and End Date in
the respective Fields.

A Calendar is also provided for choosing the dates.

Field Response Format: select either I: Printer or retain the default

option S: Output Screen from the Dropdown box.

In the Field Breakdown Consolidated Transactions, choose either 0-Show

consolidated transactions only or 1. Show full breakdwon from the
Dropdown box.

Click on Transmit.

If you have chosen Printer as the Response Format, and a Printer is

configured to the system, you will get a printout.

If you have chosen Output Screen as the Response Format, you will be
taken to the Screen \\ SCR:000710 Deposits: Online Statement Print,
wherein the transactions and Balance are shown for the given period.

The Statement also displays Statement Date, Interest Rate, Date Type
(depending on the option chosen above while selecting the period) etc.

The Statement also shows the Page No of the Statement. For seeing the
next page, click on Transmit. If you want to see a particular page, enter
the page number in the Field Page No and click on Transmit.

The pages can be scrolled in this manner, until you see the message
END OF STATEMENT displayed at the bottom of the Statement.

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04.12. Statement Request

This menu is to be used for getting statement of account from CDC, the same shall
be uploaded in the branchs report folder after the job runs at CDC.
Steps
1

Description
Sending Statement Request

Screen No
009023

Menu Navigation:
Deposit CC/ OD Accounts & Services Enquiries Statement Request
Screen SCR: 9023: Deposits Statement request is displayed.
Insert account no.
Field Promo No: choose NF: No Fees, CF: Apply Closure Fees, RF: Refund of
Fee.
Click on Transmit.
An OK Message is displayed.
04.13. Print Balance Slip
This menu is used for printing of balances of an account.
This is helpful in taking balance confirmation from the CC/OD customers.
Steps
1

Description
Printing the Balance slip

Screen No
000410

Menu Navigation:
Deposit CC/ OD Accounts & Services Enquiries Print Balance Slip
Screen SCR: 000410: Deposits Print Balance Slip is displayed.
Insert account no.
Click on Transmit.
A printer has to be attached / configured for the Teller.

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04.14.Print New Pass Book

Steps
1

Description
Print New Pass Book
Printing the Cover page (First Page)

Screen No
000500

Menu Navigation: Deposits CC/ OD accounts Passbook Updates Print New

Passbook passbook.
This action essentially prints the first page of the Passbook. Thereafter use Screen
000600 to print the transactions.
Screen SCR: 000500: Deposits: Print New Passbook is displayed.

Enter account number.

Print cover only will be by default Y.

Put Passbook No as 1.

Select appropriate option from the drop down Passbook type (ORIGINAL,
CONTINUATION).

Click on Transmit and insert passbook into the passbook printer.

A OK message will be displayed. If the account is stopped, a message 399:

Stopped Account appears.
List of passbook printers will be shown on the screen, Select proper passbook
printer and click on OK.
04.15.Update Deposit Passbook
Steps
1

Description
Printing the Transaction page

Screen No
000600

Menu Navigation: Deposits CC/OD accounts Passbook Updates Update

deposit passbook.
Screen SCR: 000600: Deposits: Update Passbook is displayed.
Key in account number and Transmit.
Insert Passbook into the passbook printer.
List of passbook printers will be shown on the screen.
Select passbook printer and click on OK.

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04.16.Reprint Passbook
Steps
1

Description
Re-Printing the Transaction page

Screen No
000620

This option is to be used to reprint the passbook in case it is improperly printed.

Menu Navigation: Deposits CC/ OD accounts Passbook Updates Reprint
Passbook.
Screen SCR:000620: Deposits: Reprint Passbook is displayed.

Key in account number.

Key in the date from which Passbook needs to be reprinted in Reprint Npb
TXN Date

Click on Transmit.

Insert Passbook into the passbook printer.

List of passbook printers will be shown on the screen.

Select passbook printer and click on OK.

When there are no transactions to print, message 5363: No txns to print is displayed.

04.17.Print Duplicate Passbook

Steps
1

Description
Deposits: Print Duplicate Passbook
Printing the Cover page (First Page) for Duplicate Passbook

Screen No
000505

Menu Navigation: Deposits CC/OD accounts Passbook Updates Print

Duplicate Passbook passbook.
Screen SCR:000505: Deposits: Print Duplicate Passbook is displayed.

Key in account number.

Print cover only will be by default Y

Put Passbook No as 1

Click on Transmit and insert passbook into the passbook printer.

Over ride window will Pop up (Refer 14.01).

Insert 5 in Group field and click on send to Group.

An OK message will be displayed.

The transaction will be (Refer 14.01) submitted to checker for authorisation

and the checker has to authorise the transaction.
On authorisation List of passbook printers will be shown on the screen of
authorizing officer.
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Select proper passbook printer and click on OK.

(Note: When authorisation is taking place passbook must have been kept in the
passbook printer).
04.18.Term Deposit Advice
Steps
1

Description
Deposits: Term Deposit Advice - Printing the TDR advice

Screen No
000504

This menu is used for printing Term Deposit advices.

Menu Navigation: Deposit CC/OD accounts Services Enquiries Term Deposit
Advice
Screen SCR: 000504: Deposits: Term Deposit Advice is displayed.

Enter the Term deposit account number.

Click on Transmit.

The Printer attached to the terminal will be shown on screen.

Select the suitable printer and click on OK.

If a Receipt is already issued, the user will get a message: Please CheckReceipt already issued on A/c.
If a Lien exists on the account, the user will get a message: 5900: Please
Check-Lien exists on the A/c.
04.19.Pending Charge
This option is used when some charge is to be tagged manually for recovery from
the account.
Menu Navigation: Deposit CC/ OD Accounts & Services Create Pending
Charge.
On selecting the option screen SCR: 002095 CIF: Deposits Create Pending
Charge opens.
Key in the relevant data in Account Number, Amount of pending charge,
statement narrative, Promo No, Trigger Event, and Application Type.
Click on Transmit.
A OK message is displayed.
To Enquire about Pending Charge:
Menu Navigation: Deposit CC/ OD Accounts & Services Amend Pending
Charge

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On selecting the option screen, SCR: 007095 CIF: Deposits Pending Charge
enquiry prompt opens.
Key in the account number and click on Transmit.
Display of Charge amount, status (Pending), date and time is displayed.
Drop down is available for the following Actions at the bottom of the Screen:
R: reactivate/ delete a record
A: Amend a specific record
D: delete a specific record
E: enquiry on a specific record
N: View more records (next)
To enquire further select from the Action dropdown E: Enquiry on a specific
record and input the required selection no and transmit. Detailed enquiry about
the pending charge is displayed.
04.20. Opening a SB/ CA (Joint Account)
The Steps in opening a SB/ CA (Joint Account) with the following facilities are
given below for ready reference:
a) ATM Card facility
b) Internet Banking facility
c) Nomination facility
Steps:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.

Create First CIF

Link the Introducer to CIF
Create Second CIF
Link the Introducer to CIF
Photo Capture for both CIF
Signature Capture for both CIF
Open a SB or Current Account for the first CIF (Create Link for ATM
Access and also add Nominee to the account)
Fund the Account
Link the second CIF to the SB / CA, to make it a Joint Account
Set up the Mode of Operation
Modify Account Name Set Short Name
Print Passbook
Cheque Book - Personalisation, Order and Issue
Link for Internet Banking access

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04.21. Changing an existing SB A/c to Savings Plus

Menu: Deposits CC/ OD Accounts & Services Amend Deposit/ CC/ OD A/c.
Step 1: Menu: Deposits Amend Deposit/ CC/ OD A/c
Screen \\ SCR: 007050 Deposits: Change Details appears.
Step 2:

Field Account Number: enter the SB Account No.

Field Option: select 9. Account Type/ Home branch from the Drop
Down Box.

Click on Transmit.

Screen \\ SCR: 007046 Deposits: Change Account Type/Branch

appears.
The Field Account Type and Sub Category will display the details as
applicable to a normal SB A/c.
Change the Fields Account Type and Sub Category to 1029 and
1401 respectively for SB Plus.

Click on Transmit.

A OK Message is generated.

Step 3: Go to Amend Account Details Tabbed screen. Give full details of TDR/
STDR under Saving Plus option.
Step 4: Remove Posting Restrictions if there are any and give Sweep details.

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04.22. Deposit Accounts - Miscellaneous

1) Term Deposit By Cheque: Term Deposit Accounts opened and then funded by
Cheque are processed by the system such that all dates and other values will be
recalculated as on the Posting Date of the Cheque. The accounts will behave as if
they are opened and funded on the posting date itself.
2) Girl Child Scheme: The accounts opened under Girl Child Scheme are basically
Term accounts and they are processed accordingly.
3) Interest on Deceased Customer: A customer who is deceased will be given
interest on the current account he held from the date of death till the date the
account is closed. The method of interest calculation will be similar to the
method applied to Savings account.
4) Statement frequency of accounts operated by Power of Attorney / Letter of
Authority holders should be fortnightly.
04.23. Deposit Accounts - Issues
Issue: An NRI customer wants to deposit a certain amount in an ordinary STDR
Account. He has NRO SB A/C. The branch is not able to open an ordinary STDR
A/c for the customer and the amount was parked in BGL Suspense a/c.
Solution: Select Field Segment code as Domestic per.
Issue: An SB a/c was opened, but the a/c is stopped. The branch has been unable
to add names for Joint a/c. The branch has also been unable to remove the Stop
message, Code 172 required stop does not exist.
The branch has also verified the marks for Identification details, but the system
does not allow going further.
Solution:
Menu: CC/OD Accounts & Services Amend Amend Deposit CC/ OD Account.
Screen SCR: 007050 Deposits: change details - select option 8: Reporting
restrictions from the Dropdown menu.
This will enable you to change the status.
Issue: What do we do with TDRs/ STDRs which are migrated from Bankmaster to
Core Banking and are parked in Overdue TDR, STDR accounts by default?
Solution: When the Roll Over option is not given, the system automatically parks
such TDRs/ STDRs in the respective Overdue accounts.

104

We have to open backdated TDR, STDR accounts and fund them from Overdue
accounts.
Issue: The branch has to reverse the entry of a Bank Guarantee by debiting STDR
a/c.
Solution:
Bank Guarantee is a Contingent account whereas STDR is a Deposit account and
Contingent account and Real accounts cannot be mixed.
The Bank Guarantee entry is to be reversed separately.
In case, the margin money (STDR) for the Bank Guarantee has to be credited to
the customer account, it can be done after verification of records.
Dos
After opening of SB/CA send ATM card request through the Menu option
provided.
After the opening of Account Link the Account in the Account/channel
Link for Internet Banking without fail.
Attach Signatures/Photos to an account as soon as it is opened and upload
the Images.
For Joint Accounts, create CIF link without fail (Also change the Mode of
operation and give Account names).
For Transfer of RD, PPF accounts, enter the account details (Amend Deposit
Accounts and Select the option C: Backdated RD accounts, P: Backdated PPF
accounts).
For backdated account opening enter the account open date and make
Backdated Int.Recalc.req. YES in the Core Options.(Not applicable for
PPF Accounts)
For Government Accounts, capture the additional details on the same day.

**********

105