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PANASONIC HYBRID
IP-PBX SYSTEMS
SOUND
BUSINESS
INVESTMENT
REDUCED BUSINESS
COMMUNICATIONS COST
INCREASED USER
SATISFACTION
VOICE
AND DATA
CONVERGENCE
INCREASED
OFFICE
PRODUCTIVITY
WORKFORCE
MOBILITY
AND FLEXIBILITY
INTELLIGENT
CALL HANDLING
KX-TDA600AL
up to
960
Investment in a telecommunication
system requires business
communication foresight.
Businesses need to be able
to effectively communicate today
- yet want to make sure that they
are properly equipped to handle the
growing demands of their future
communication needs.
KX-TDA200AL
KX-TDA30AL
SMALL
BUSINESS
LARGE BUSINESS
Business Size
SMALL TO MEDIUM
BUSINESS
System Overview
The Panasonic KX-TDA Hybrid
IP-PBX combines PBX features
and reliability with IP technology to
create a host of advanced functions.
Features such as Voicemail,
Intelligent Call Handling for Call
Centre application, Wireless DECT
mobility, Computer Telephony
Integration (CTI), Networking and
Hospitality features are supported
as well as optional VoIP gateway and
PC Phone application.
OPERATOR
SOLUTION
CALL CENTRE
SOLUTION
PC
PC
SERVER
CTI
SOLUTIONS
PC
IP TELEPHONY
IP
NETWORKS
VoIP
DIGITAL
TELEPHONE
PSTN/
ISDN
IP
TELEPHONE
CORDLESS
TELEPHONE
STANDARD
TELEPHONE
Multi-Cell
Station
Kx-tda hybrid
ip-pbx
AUTO ATTENDANT
USB
portable
Station
PC
voice & data convergence
dect mobility
Keeping Telephone
Costs Down
Any business could benefit from
a low cost, easy to use and reliable
inter-office networking system.
Using a VoIP gateway, the system
converts telephone voice signals
into IP packets, making it possible
for you to use VoIP technology even
with existing telephone units. The
Panasonic KX-TDA Hybrid IP-PBX
also supports the QSIG* protocol,
making it effective for building
a company-wide voice network.
Automatic Route Selection (ARS)
saves money by choosing the most
inexpensive calling route. Also,
in addition to cutting costs, VoIP
technology and networking give you
easier access within networks.
*QSIG is an industry standard digital
networking protocol.
Message/Ringer Lamp
(Dual Colour)
The large, easy to see lamp
illuminates to indicate when a call
arrives, so you can tell which phone
is ringing even from a distance.
The colour of the lamp indicates
the status - green (flashing) for
an internal call, red (flashing) for an
outside call and red (solid) to indicate
that the caller has left a message.
Cellular Phone XDP Parallel Solution
Ext 201
GSM
3G NETWORK
Ext 401
PS
Cordless SLT
CS
Calls to the extension number will ring on both the PBX
extension and wireless DECT handset or mobile telephone.
Ext 301
Message/Ringer Lamp
(Dual Colour)
Headset Jack
for Hands-Free
Convenience
KX-T7630AL
-
-
-
-
Digital Duplex
Speakerphone
Time-Saving,
Easy-to-Use
Navigator Key
Programmable
Keys with
Red/Green LED
3-Line Display
24-Programmable Keys
Digital Duplex Speakerphone
Available in black or white
KX-T7667AL
-
-
-
-
-
1-Line Display
12 Programmable Keys
Speakerphone
Headset Jack
Available in black or white
KX-NT265X IP TELEPHONE
- 1-Line Display
- 8 Programmable Keys
- Speakerphone
- One Ethernet Port
- Available in black
or white
KX-T7640AL
- Digital Station Selection Console (60 DSS)
- Available in black or white
Never Miss an
Important Call
Instant messaging
allows text messages
to be sent to another
Phone Assistant
users computer
screen.
The software
informs you of the
number of calls
and chat invitations
while away from your
desk, enabling you to
return their call even
if they did not leave a
message.
IP Camera Integration
IP Softphone Option
An optional Softphone plug-in
module allows remote users,
call centres and other roaming
employees to connect and
access the corporate telephony
applications over an IP network
even in a remote location.
PHONE ASSISTANT
Manager
Phone Assistant Manager is an
intuitive web browser-based
application designed to make it
easy for IT Administrators to
administer Phone Assistant users
and make typical Adds/Moves
and configuration changes to their
KX-TDA Hybrid IP-PBX right from
their networked PC.
KX-TCA355AL
Tough Type Model
Enjoy superb mobility no matter where
you work, whether it is in an office,
factory, warehouse, supermarket
or other large facility. Panasonic
Wireless DECT connectivity and
Mobile Phone integration are here to
help. The Panasonic KX-TDA Hybrid
IP-PBX system lets you simply
continue your current conversation
over a lightweight, business-smart
wireless telephone while you are
away from your desk or moving
around the office or across sites
that are connected to a network of
KX-TDA Hybrid IP-PBXs. Because
the system is digital, the speech
comes through loud and clear.
KX-TCA256AL
Compact Business Model
The Multi-Cell DECT System is an
integrated wireless system that is
specifically designed for use with a
Panasonic KX-TDA Hybrid IP-PBX.
DECT Mobility
The system allows wireless
communication over an extended
range by using multiple cell stations
that boost the flexibility and mobility
of your wireless handset. Using
the Wireless XDP, you can set your
wireless telephone to have the same
extensions as your desk phone and
then receive calls even when away
from the desk. You are always
there, ready to receive your
customers calls and make the
KX-TCA155AL
Basic Model
most of every business opportunity
that comes along. This system
provides automatic hand-over
between cells, giving you
true communication mobility even in
large premises.
The KX-TCA256AL DECT handset
combines small size and light weight
with a host of powerful features.
The KX-TCA155AL is a good choice
for users who want good basic
performance at a lower cost. And
for users who require a ruggedised
handset, the new Panasonic KXTCA355AL meets strict dust and
splash resistant IP54 standards.
* The KX-TCA155AL, KX-TCA256AL and KX-TCA355AL must
be connected to a Panasonic KX-TDA Hybrid IP-PBX System.
KX-TCA155AL,
KX-TCA256AL and
KX-TCA355AL
Features
- 6-line, Blue LCD
Backlight
- Illuminated Keypad
- Multiple Language
Display
- Speakerphone
- Programmable Soft
Keys
- PBX Functionality
Support
- 200 Entry Phonebook
- Headset Compatible
- 9 Polyphonic Ringer
Melodies and 6 Ringing
Patterns
- Vibrate Alert*
- Meeting Mode*
Panasonic Multi-Cell
DECT System Features
Easy Operation
- Graphical Icon Menu
- Dynamic Operation Guidance
with Soft Keys
Easy Access to PBX Features
Flexible Programmable Keys let you
register PBX features and handset
functions for quick, convenient
access. A graphical PBX Feature
Menu is also available to further
improve operating ease.
Blue LCD Backlight
Whenever you get a call or touch
a key, the LCD lights up in blue so
you can see whos calling and easily
operate the phone - even in the dark.
Seamless Connection Automatic
Hand-Over
There is no change in the
connection quality as you move
from one cell station area to the
next while conversing with a
colleague in the same building
or with a customer outside.
200-Station Phonebook
The built-in telephone directory
lets you store 200 station
names and numbers.
Incoming Call
ISDN
KX-TDA Hybrid
IP-PBX
PARALLEL CONNECTION
(Simultaneous Ring)
GSM
NETWORK
IP
TELEPHONE
-
-
-
10
Performance Graphs
ACD Monitor
Log Report
Panasonics informal call centre
solution also provides a reporting
function for the detailed analysis
needed to improve call centre
performance. This function allows
users to create reports on call
information. The following
reports are provided.
Trunk Call Report
Managers obtain call information
on trunks accumulated over a given
period.
System Report
A system report shows a summary
of the whole system accumulated
over a given time.
Group Report
A group report shows a summary of
selected ICD groups. Supervisors can
use it to obtain statistics for each group.
Agent Report
An agent report shows a summary
of selected agents in the informal
call centre. Supervisors can use it to
obtain statistics for each agent and to
allocate resources.
Agent ID based Report
An agent ID based report shows a
summary of selected agents. Agents
are selected by Agent ID. Supervisors
can use the report to obtain statistics
for each agent ID.
Agent Log
Report
Counter shows
each status
ACD Reports
Example: Incoming Calls, Waiting Calls in Queue, Lost alls, Total Calls, Answered Calls, Logged-in Agents, etc
11
DIGITAL
TELEPHONE
ANALOGUE
TELEPHONE
IP
TELEPHONE
DECT CELL
STATION
IP
SOFTPHONE
IP
TELEPHONE
HEAD OFFICE
IP
TELEPHONE
IP
TELEPHONE
BRANCH OFFICE
Advanced Networking
KX-TDA HYBRID
IP-PBX
IP NETWORK
PC
CLIENT
ISDN
BRANCH OFFICE
KX-TDA HYBRID
IP-PBX
KX-TDA PBX #1
KX-TDA PBX #2
KX-TDA PBX #8
Busy
Busy
NDSS Monitoring
PBX #1, #4, #6
(Max 250 NDSS)
NDSS Monitoring
PBX #2, #3, #4, #5
(Max 250 NDSS)
Busy
Busy
Busy
home OFFICE
IP NETWORK
modem/ROUTER
IP TELEPHONE
EXTN. 104
PC
PC
digital TELEPHONE
EXTN. 101
digital TELEPHONE
EXTN. 102
IP Telephony
Customers interested in gradually
evolving their businesses using
IP telephony can benefit from
the introduction of Panasonic IP
telephones (KX-NT136X and
KX-NT265X) and IP Extension Card.
Based on the familiar Digital
Proprietary Telephones, the
KX-NT136X and KX-NT265X IP
telephones include the familiar one
touch feature access to:
-
-
-
-
Call Hold
Conference Call
Call Transfer
Call Forward and many more
digital TELEPHONE
EXTN. 103
13
Education
Retail
Medical
Health Services
Customer Services
Hospitality
Legal
Logistics
Sales
SYSTEM SPECIFICATIONS
SYSTEM capacity
KX-TDA30AL
12
VoIP (H.323) 4
VoIP (SIP)
IP Extension
4 4
24
24
SLT
and
Total 24
KX-T7600 series DPT/DSS console
Total 24 Total 48
KX-T7560/KX-T7565 DPTSLT
Maximum Extension Capacity
SLT
D-PT
24
24 48
24
24 48
KX-T7600 series DPT
4 4
KX-T7600 series DSS console
24
24
KX-T7560/KX-T7565 DPT
4 4
DSS Console
4
8
Cell Station
28
28
Wireless Telephone
1 System*1 1 System*1
Voice Processing System
A-PT 4
Total 28
Total 28 Total 52
SLT, PT, DSS console, and VPS
IP-PT 4
4 4
Door Opener
4 4
Doorphone
28 52
4 4
External Sensor
4 4
External Relay
Total 24
Total 24 48
Add-on Key Module
Total 24
Total 24
USB Module
24
*1 A maximum of
8 channels of a
single VPS can be
connected to the
Hybrid IP- PBX.
14
Feature List
digital, Ip telephones and expansion units
KX-NT136X
Type
Display
Keys Audio
Audio
Connection
Others
Alphanumeric Display
(Lines x Characters)
Tilt-Angle Adjustment
Display-Contrast Adjustment
Backlit
Feature Access Keys for Display
Programmable CO Keys with
Dual-Colour LED
Direct Station Selection (DSS) Keys with
Busy Lamp Field (BLF)
Navigator Key
Message/Ringer Lamp
Hands-Free Speaker Phone
Speaker-Phone (Monitor) Volume Control
Handset Volume Control
Ringer Volume Control
Off-Hook Call Announcement (OHCA)
Whisper OHCA
USB Module (KX-T7601) Connectable
Digital eXtra Device Port (DXDP)
Optional Headset (KX-TCA89) Compatible
Ethernet Ports
Station Speed Dial Numbers
Wall Mount
IEEE 802.3af Power over Ethernet (PoE)
Colours
KX-NT265X
KX-T7636AL
KX-T7630AL
KX-T7667AL
KX-T7640AL
KX-T7603X
IP Phone
6 x 24
IP Phone
1 x 16
Digital Phone
6 x 24
Digital Phone
3 x 24
Digital Phone
1 x 16
Expansion Unit
-
Expansion Unit
-
4 Steps
4 Levels
4
24
2 Steps
3 Levels
8
4 Steps
4 Levels
4
24 (36*)
4 Steps
4 Levels
4
24
2 Steps
3 Levels
12
4 Steps
-
4 Steps
12
**
**
60
**
12 Levels
4 Levels
4 Levels
2
10
White
12 Levels
4 Levels
4 Levels
1
10
Black or White
12 Levels
4 Levels
4 Levels
n/a
10
n/a
Black or White
12 Levels
4 Levels
4 Levels
n/a
10
n/a
Black or White
12 Levels
4 Levels
4 Levels
n/a
10
n/a
Black or White
n/a
Black or White
n/a
Black or White
* 36 programmable keys are available when the optional 12 programmable add-on module (KX-T7603X) is selected. ** Can be assigned to programmable key.
FEATURE LIST
System Features
Extension Features
Absent Message
Account Code Entry (Forced)
Automatic Redial
Boss - Secretary
Broadcasting
Caller ID to Single Line Telephone
Call Forwarding (All Calls, Busy,
Busy / No Answer, No Answer, Follow Me,
From Incoming Group)
Call Hold
Call Pickup (Directed, Group, DSS, Deny)
Call Transfer (Screened, Unscreened,
One-Touch Transfer, Transfer Recall)
Conference (3-Party Conference, Multi Party
Conference, Unattended Conference)
Dial Type Selection
Digital Duplex SP-phone
Digital eXtra Device Port (DXDP) *2
(2DPTs in One Extension Port)
Direct One-Touch Answering
DECT Features
Automatic Handover
DECT CS on Digital Extension Port
Headset Compatibility
Incoming and Outgoing Call Log
Telephone Display control via CTI*3
Wireless XDP Parallel Mode
Vibrator Ring (KX-TCA256AL and
KX-TCA355AL only)
ISDN Service Features
Networking Features
Alternate Routing
ARS with VoIP
Call Log (Public Call through
Private Network)
Caller ID to SLT (Public Call through
Private Network)
Centralised Voicemail
DISA Call to the Network
Network Busy Lamp Field (BLF)*3
Network Closed Numbering
Network Direct Station Selection (NDSS)
Network ICD Group
Private Network to Public Network
Public Network to Private Network
QSIG Connection
Speed Dial Name (Public Call through
Private Network)
Tandem Connection
Tie Line
Transfer to Network PBX
Virtual Private Network (VPN)
VolP Network
15
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