Professional Documents
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CORPORATE PRESENTATION
© PeopleStrong HR Services. Disclosure not permitted
EXECUTIVE SUMMARY
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About PeopleStrong
Venture capital funded | Excellent Management Team | Strong network of Advisors & Investors
HR Business Areas
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Benefits Administration Query Mgmt Payroll Management Process Consulting Recruitment Process Outsourcing
Attendance Management Reimbursements Full and Final Settlement HR Analytics On-Boarding & Induction
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Retirals Management Compensation Statutory Compliance Retention Mgmt Survey Administration
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Technology Focus
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End-to-end Recruitment Technology HRMS Contact Center Automated Analytics
Payroll Processing Software ESS Online Survey Engine Customized Dashboards
Industry Verticals
Telecom | Pharma | Manufacturing | Auto | BFSI | IT | ITES | Retail | FMCG | Media & Entertainment
Representative Clients
© PeopleStrong HR Services. Disclosure not permitted 2
INVESTORS/ADVISORS
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Dr. Santrupt Misra Aquil Busrai S Varadarajan
Director HR, Aditya Birla CEO, Aquil Busrai Consulting Head HR, Quatrro
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© PeopleStrong HR Services. Disclosure not permitted 3
EXECUTIVE TEAM
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Pankaj Bansal ‐ Co‐founder and CEO
Pankaj is the Co‐founder and CEO at PeopleStrong HR Services. Member of founding team of WithyaDirect (silicon valley funded company) and
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Flextronics Software Systems BPO. 10+ Years in HR Functions in large corporate with strong HR domain and process understanding. National
Secretary– National HRD Network and founding member ‘beyond business’, Masters’ in Human Resources from Pune University and Bachelor’s in
Entrepreneurship.
Shelly Singh‐
Second levelCo‐founder and VP
Founding Executive Team member and Vice President Transitions & Process Development at PeopleStrong. Has been a HR process specialist with
companies like Sony, Flextronics Software & Hewitt and high‐end technology start ups. Is part of the ‘Beyond Business’ initiative of National HRD
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Network. Bachelors in Physics (Punjab University) & Masters Degree in Human Resources & International Business
© PeopleStrong HR Services. Disclosure not permitted 4
OUR SERVICES
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© PeopleStrong HR Services. Disclosure not permitted 5
INFRASTRUCTURE
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PeopleStrong is located at a prominent location in Delhi‐NCR (Gurgaon) with a capacity of 250 seats. We have
a office in Mumbai as well.
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Total sitting capacity is 250 seats with reception
and a lounge
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Dedicated training infrastructure
Board room and 7 separate meeting rooms
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Separate area for calling and secure data servers
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Highly structured LAN cabling with Dlink Cat6e
Meeting Rooms Facility 1
cables
cables
Internet broad band Lease line with guaranteed
uptime of 99.6%; Back‐up Internet broad band
Lease line
High end IBM servers
High end IBM servers
Security cameras and CCTV
Inbound Call Center setup with‐ IVR, ACD, CTI
Agents, Email Integration, Reporting, Voice
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Logging, Wallboards, Real time reporting and
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Historical reporting, Report Scheduling
© PeopleStrong HR Services. Disclosure not permitted 6
ACCOLADES
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PeopleStrong has been rated
among Emerging RPO Leaders by
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industry magazine HRO Today ‐ The
only one chosen from India
© PeopleStrong HR Services. Disclosure not permitted 7
PARTNERS
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PeopleStrong• has th l l alliance with Zapper‐ Singapore
(http://www.zapper.net), Zapper is a leading HR and payroll
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outsourcing service and technology provider in APAC
• India Attrition Study, 2008 is the first of its kind nation‐wide study
aiming to enable organizations to better manage their employee
turnover byb developing
d l i predictivedi i retention i practices,
i employee
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experience scores, industry wise benchmarking and employer
branding through employee affiliation
© PeopleStrong HR Services. Disclosure not permitted 8
COST BENEFIT RATIONALE
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Companies report 21 percent to 80
percent savings by switching their HR
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delivery mechanism
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h d services
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typically save 25-30% in direct
costs while indirect cost savings
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process predictability are additional
benefits by switching Fifth level
» to RPO model for
recruitment
© PeopleStrong HR Services. Disclosure not permitted 9
BENEFITS
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• Economies of Scale
Cost • Best in class Technology
B i l T h l
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» Fifth level • Industry Best Practices
Quality • Service Level Agreements
Reliability • HR Industry Experts
• HR Processes
© PeopleStrong HR Services. Disclosure not permitted 10
SUCCESS STORIES ‐ SHARED SERVICE
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Client Situation
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A multi‐billion dollar Indian conglomerate’s Financial services wing with presence in multiple sectors like Life Insurance, Asset
Management and Distribution wanted to consolidate and standardize its HR process with improved process efficiency and
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competitive cost structures.
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The client was looking for a shared services partner with specialist domain expertise in HR and related transactional space with
strong project governance capabilities managing multiple client HR teams.
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PeopleStrong’s Solution
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PeopleStrong through its Shared Services vertical offered to service the client which included
• Detailed As‐is Understanding and Recommendations Phase using the best industry practices suiting client’s needs
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• Pre‐Implementation activities including ensuring Technology Readiness for the new service platform
• Global Rollout and ongoing engagement
Challenges & Remediation
• Client’s primary need was to service all their locations spread across 1200 locations in India
• Managing multiple stakeholder expectations with internal HR organizations of sister companies through strong change
management processes
• Technology inter‐operability amongst existing client systems
Client Benefits
• Designed framework of Financial analysis pertaining to labor/non‐labor costs for direct dollar savings
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• Dedicated employee service and transaction centre.
• Streamlined process, with high level of dynamic orientation facilitating smooth change management.
• Integrated Cock‐pit view of all HR Transactions
© PeopleStrong HR Services. Disclosure not permitted 11
SUCCESS STORIES – HR HELPDESK
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Client Situation
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A Fortune 500 MNC , world's leading mobile phone supplier and a leading supplier of mobile and fixed telecom networks
including related customer services.
The client was managing its HR helpdesk internally and was operating low on the Employee QRI
The client was managing its HR helpdesk internally and was operating low on the Employee QRI (query resolution index).
(query resolution index)
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Employees were not getting their queries resolved in time thus creating high level of dissatisfaction.
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PeopleStrong’s Solution
Challenges & Remediation
• There was no tracking mechanism, once the query was forwarded to specific SPOCS and the employees were made to follow up
with administrators and vendors.
• The need was to streamline the existing internal HR helpdesk activity to ensure higher employee engagement and better
employee relations.
Client Benefits
• Superlative SLA compliance of 100%
• Turned around Employee SAT Scores from 53% to 88% within a span of 6 months.
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• HR Helpdesk emerged as the main connect between multi located offices and teams across the country as it provided the
employees with the much needed “personal” “human” touch
• Reduced time of HR administrators, so as the team gets more time to focus on other strategic functions.
© PeopleStrong HR Services. Disclosure not permitted 12
SUCCESS STORIES – PAYROLL
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Client Situation
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The Company is one of India's foremost private sector companies with a market capitalisation of nearly US $ 19 billion* and a turnover of
over US $ 5.1 Billion. The Company is rated among the World's Best Big Companies, Asia's 'Fab 50' and the World's Most Reputable
Companies by Forbes magazine, among India's Most Respected Companies by Business World and among India's Most Valuable Companies
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b Business
by B i T d Our
Today. O Client
Cli h a diversified
has di ifi d presence across FMCG,
FMCG IT,
IT Agri‐business
A ib i etc.
The client has done the payroll outsourcing for the first time in its history for a part of its major division in India through us.The Client was
looking for smooth payroll processing with an accuracy of 99% along with the compliance part has to be adhered to. Also they need the
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correct calculation of statutory dues with timely filing into the respective govt.authorities.
PeopleStrong’s Solution• FFourth level
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PeopleStrong payroll management service vertical offered to service the client which included
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• Streamlining the payroll input process
• Complete automation of Payroll Output.
• Correct computation of Statutory Dues
• Assist with multiple management reports in record time
Challenges & Remediation
• Multiple Ownerships of the payroll in the same division
• Due to factory payroll, the no. of working days are 26 & that is to be mapped to all there salary & statutory computation .
• Very Short TAT for Payroll Processing.
Client Benefits
• Timely closure of payroll processing with an accuracy level of 99.9%
• More accurate Statutory compliance computation
• Understanding the benefit of consolidation of Inputs
• Building trust towards payroll outsourcing as this is the first time client has outsourced there payroll of any of the division
© PeopleStrong HR Services. Disclosure not permitted 13
SUCCESS STORIES ‐ RECRUITMENT
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Client Situation
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A major Indian Multinational Engineering and Construction Conglomerate (and a global pioneer in providing Engineering Services
for Oil & Gas Industry entered into a joint venture in 2004 and wanted to recruit for turnkey project based in Chennai.
The positions involved were across niche engineering positions including Piping, Structurals, Process, Instrumentation etc. and
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the timelines were tight timelines which were key for the success of the joint venture.
PeopleStrong’s Solution
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PeopleStrong through its Recruitment service offering –
• Compensation benchmarking with competitors was done for the new entity
Compensation benchmarking with competitors was done for the new entity
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• SLAs were signed to ensure timeliness of the turnkey project with full guarantee from PeopleStrong
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• More than 100 key positions were closed in 4 months as desired for efficient project schedule
• As a pure RPO, client’s involvement was only in JD creation and interviewing with offer/appointment letters also done by
PeopleStrong
Challenges & Remediation
• Very tight timelines with very niche skills requirement
• Out of India market (Middle East, South Korea and Canada) was to be tracked for candidates with Offshore experience across
200 companies
• Client’s compensations being below benchmarks, detailed negotiations and innovations were required
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Client Benefits
• Project started on schedule
• Clients’ cost expectations were matched completely
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• Best‐in‐class employees from outside India markets were recruited successfully.
© PeopleStrong HR Services. Disclosure not permitted 14
SUCCESS STORIES ‐ RECRUITMENT
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Client Situation
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The “Commonwealth Games’ in 2010 is poised to be the largest multi‐sport event ever to be held in India.
The games will not only encourage sports in the country, but they will also leave a legacy of new and
upgraded sport facilities.
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The Organizing committee (OC) of Commonwealth games (CWG) had to recruit 1000 professionals for
organizing the games for very diverse skill sets across functional areas like accommodation, doping control,
hospitality etc.
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PeopleStrong’s Solution
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PeopleStrong through its Recruitment vertical –
• Helped in defining CTQ parameters associated to the JDs
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Deployed technology to give a single window to all the stakeholders
• Recruiters mapped the market and arranged interactions in accordance to the requirements
Challenges & Remediation
• The main stakeholder being government and CWG being a marquee event, relationship management is the biggest challenge
while adhering to strict timelines
• Delhi being the only location, large numbers of relocations to be managed: Temporary stay arrangements are being guided
• Very difficult sourcing as this is first such event in India and no such similar skill‐set exists in India
• Nature of jobs being contractual, Outplacement options are being explored for each successful candidate
Client Benefits
• Faster turn around time ensures quick realignment for the recruitment team
• Involvement of top team including Chairman helps in building trust
• Superior visibility and control for the client as proper technology utilization ensures that all the candidates are tracked across the
sub stages of recruitment cycle
© PeopleStrong HR Services. Disclosure not permitted 15
Why PeopleStrong?
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Trusted Partner Innovative Approach Grows with you
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Experienced Best in‐class Fits and
Team technology adapts to your
Extensive Easy to current needs
knowledge of deploy and use Grows with
the HR
the HR solutions your
your
practice Completely organization
Proven paperless Start with a
expertise with allowing for few services
multiple easier and add more
clients management services later
© PeopleStrong HR Services. Disclosure not permitted 16
PS Value Proposition
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•IT
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Infrastructure
Cost
•Contact
•Contact CapEx
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Infrastructure
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efficiency Year on Year Advantage
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•Productivity
Improvement
PeopleStrong » Fifth level
•FTE Pricing‐
flexi staffing
Value model Fixed to Variable Cost
•Transaction
•Transaction
Proposition based pricing •SG&A per
Employee
•35% savings
in query time
Savings on Hidden Costs
spent by
spent by
•Best In class Employees
process
•Experienced
HRO Process Arbitrage
P f i
Professionalsl
© PeopleStrong HR Services. Disclosure not permitted 17
IN A NUTSHELL…
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•• Top Indian and Multinationals as Clients
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• Best in Breed Processes
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• HR Veterans inl Management
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• Venture Capital Funded
© PeopleStrong HR Services. Disclosure not permitted 18
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th l l Delivering Excellence in HR Outsourcing
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Contact Us:
Corporate Office:
A‐10, Infocity, Sector‐34, Gurgaon‐122001
Ph No +91 124 4782400
Ph No. +91‐124‐4782400
Mumbai Office:
Suite 206, Deep Tower, Oshiwara, Andheri West, Mumbai
400053 Tel: +91‐97698 00449
http://www.peoplestrong.com
contact@peoplestrong.com
© PeopleStrong HR Services. Disclosure not permitted