!

Agenda!

!
@PenwithPioneer!

Meeting:!

Penwith!Pioneer!Programme!!

Date:!!

26th!November!2014!

Time:!

14:00!!15:30!

Venue:!!

Disability!Cornwall,!Hayle!

Lead!

Timing!
(Mins)!

Chair!

10!

2. ! West!Cornwall!Hospital!Project!

PB/NC!

10!

3. ! Welcome!Home!Service!

AB!

20!

4. ! The!Knowledge!Bucket!

TR!

20!

5. ! Operational!Report!

TR!

10!

For!discussion!

6. ! Previous!Meeting!Record!
Highlight!Report/Risk!Register!
Dash!Board!

by!exception!

1. ! Welcome!and!Apologies!

10!

7. ! Any!Other!Business!

Chair!

10!

8. ! Date!of!Next!Meetings!

Wed!17th!Dec!2[4!Penwith!Board!

Wed!28th!Jan!2[4!Penwith!Board!

Wed!25th!Feb!2[4!Penwith!Board!!

Wed!25th!Mar!2[4!Penwith!Board!

!
!

Living Well Pioneer

The Knowledge Bucket

(for) Living Well Pioneers

5th November 2014

Science Environment Arts Ltd. 2014

Introduction

The Living Well approach has been

Project partners, including NHS Cornwall

described as a quiet revolution in Cornwall

and Isles of Scilly, Age UK Cornwall

and is gaining national interest as an

and Isles of Scilly, Volunteer Cornwall &

example of best practice.

Cornwall Council have developed a set of

principles which are now widely adopted

Living Well is about people, place and

amongst public, private, voluntary and

purpose. It is changing the way that

community sector organisations in other

services are delivered by creating better

areas of Cornwall.

community links and focussing on the

needs and aspirations of individuals.

They now need to create an open access

online resource that will inform people

The Penwith pioneer has already

about Living Well and connect those who

demonstrated how collaborative approach

share a vision to help people live their lives

can improve quality of life, improve the

to the best of their ability.

experience of care and support and reduce

costs.

This proposal outlines how Sea will work

with Living Well team members to design
and implement this resource - fondly
named The Knowledge Bucket.

(for) Living Well Pioneers

5th November 2014

Science Environment Arts Ltd. 2014

What is the Knowledge Bucket?

The Knowledge Bucket is an online resource that enables

greater collaboration through information sharing relating to
Living Well.
More specifically, it will:

1 Showcase

2 Collaborate

3 Engage

Act as a showcase for the Cornwall &

Provide a collaborative work space where

Engage the wider community in Cornwall

Isles of Scilly Living Well programme

Living Well practitioners, partners and

and encourage people to get involved,

communicating how this pioneering

team member can share tools such as

either through sharing their stories of how

approach is changing the way services are

documents, presentation materials and

the programme has helped them, or by

delivered.

evaluation data.

registering themselves as a volunteer or

community group that could oer local
support.

(for) Living Well Pioneers

5th November 2014

Science Environment Arts Ltd. 2014

How does it work?

Home
The home page will display a short video (no
longer 2 minutes) that describes what Living
Well is, how it works and how it is helping
people. From the home page anyone can

Life Stories
This section will share the stories of 5 people,
tracking the impact on them individually
over time. Pages can display text, images and

Message Board
A moderated message board for anyone to
start a discussion and post messages.

video links that can be updated via CMS.

Contact / Enquiry
This is where anyone can get in touch with

gain access to following areas of the site:

Our Principles
Text / images / video links that can be
updated via a content management system.

Share your Story

Within this section, there will also be a form
for anyone who wants to share and add their
experience as a practitioner, volunteer or
person in the programme receiving support.

Our Aims
Text / images / video links that can be
updated via a content management system.
Updates
Text / images / video links that can be
updated via a content management system.

Living Well team leaders.

consumption.

categorised as follows (tbc):

Programme documents eg: Cohort

FAQ
This will be a list of frequently asked
questions that can be updated via the
content management system.

Outcomes
This section will include learning information
and evaluation data available for public

Tools
Tools will be the place for practitioners
and project co-ordinators to share, view
and download project documents not for
wider public view. This section could be

Register / Sign In
Here practitioners and project co-ordinators
can register (or sign in) to the Knowledge
Bucket to access information not for public
view. Here they can view and download
programme documents, connect with other
team members and message each other.

criteria, Shared management plan

Agreements and honary contracts
Community map / database
Presentations & reports
Media files images and videos, artwork
etc
Press releases
Case studies - Learning history interviews,
stories, feedback etc
Evaluation
Private Message Board
This is where project team members can
share messages with each other.

(for) Living Well Pioneers

5th November 2014

Science Environment Arts Ltd. 2014

Phase 1 Sitemap
Enquiry Form

Home Page

Our Principles

Updates

Our Aims

Life Stories

Outcomes

Submit your story

Learnings

Evaluation

FAQ

Message Board

Data
Register / Log In
Practitioner

Project Coordinators

Tools

Documents

Forum

Case Studies

Agreements

FAQ

Cohort Criteria

Members List

Community Map

(for) Living Well Pioneers

5th November 2014

Science Environment Arts Ltd. 2014

Enhanced Functionailty

Search
This is where logged in users can search for
volunteers and groups, either by postcode
of type of support available. Results will be
displayed on a map, alphabetically or by
relevance to your search.

Community
In phase 2, we are recommending that any
individual or groups will be able to register
and search for others by location or name.
They will then be able to connect and direct
message each other.

Users will then be able to connect with

others and, if accepted, will be able direct

We are also recommending that in phase

2 the Community Map becomes a Living
Community Map. People will be able to
search it and add themselves as a volunteer
or community group to the community
map (subject to approval by the site

message each other.

administrator).

(for) Living Well Pioneers

5th November 2014

Science Environment Arts Ltd. 2014

Phase 2 Sitemap
Enquiry Form

Home Page

Our Principles

Our Aims

Life Stories

Outcomes

Submit your story

Learnings

Evaluation

Updates

Community Group

Anyone

FAQ

Data
Register / Log In

Practitioner

Project Coordinators

Community

Documents

Case Studies
Connect

Search

Tools

Forum

Agreements
Location

Message
FAQ

Add to Map

Approval

People

Groups

Cohort Criteria

Community Map

Results

Interactive

(for) Living Well Pioneers

5th November 2014

Science Environment Arts Ltd. 2014

The Design Team

Sea have a track record in designing digital services that deliver social impact.
We work with businesses, charities and
public sector organisations on projects that
improve health and wellbeing, reduce crime
and create employment. We achieve this
through a user-centred design process and
by working collaboratively with clients to
identify opportunities, set goals, refine and
prototype ideas.
We will transform your requirements for
the Knowledge Bucket into a beautifully
designed, simple and easy to use digital
resource that supports team members and
the wider community to fufil the the aims of
the Living Well programme.

Kathryn Woolf Director

Geoff Muskett Digital Designer

Andy Foley Technical Developer

Kathryn has experience in marketing,

creative communications and service
design. Strategic and empathetic, Kathryn
is motivated by designing digital services
and experiences that deliver more value to
people, and interested in how technology
and data can be used for social good. She
regularly facilitates collaborative design
workshops to gather opinion, develop ideas
and identify opportunities for innovation.
She has recently been working with Policy
Lab at the Cabinet office.

Geoff is a digital designer and front end

developer with passion for implementing
the latest techniques in HTML5 and CSS3 in
beautiful responsive layouts. He has a keen
eye for art, design and anything creative.
Prior to joining Sea, Geoff worked at Worlds
Apart as the lead digital designer where
he was responsible for their website, plus
their various licensed products like Horrible
Histories Toys and My Blue Nose Friends.
Geoff designed www.myalfi.co.uk and Made
Open which can be viewed at
www.monmouthshire.madeopen.co.uk

Andy is an experienced web developer.

Since joining the team earlier this year
from Crowdfunder.co.uk, Andy has instilled
a technical excellence to our team and
has given us the confidence to push
technical boundries that will create better
experiences and add value to the digital
services we create. Andy specialises in
Web Development, CSS, HTML, PHP,
MySQL, PostgreSQL, database design and
development, IOS Development, JSON, XML.

Luke Meyrick Graphic Designer

Luke is a talented graphic designer from
Falmouth University. He is rapidly gaining
experience in digital experience design.
Curious, creative, experimental he is
interested in design that makes a difference
to society, and is currently working on
branding and communications for www.
madeopen.co.uk our very own social
network for social good.

andyfoley.co.uk

geoffmuskett.com

lukemeyrick.co.uk
(for) Living Well Pioneers

5th November 2014

Science Environment Arts Ltd. 2014

Living Well in Cornwall

Programme: Newquay, Penwith and East Community Programme
Author: Tracey Roose
Date: 14 November 2014
1. Progress since last meeting / against plan / deliverables:
! Outcome framework and metrics framework agreed and in operation for Penwith; to be extended
to East and Newquay
! Whole system information sharing protocols agreed most providers have now signed
! Workforce development paper drafted and circulated for comment seeking capacity to develop
the workforce living well induction/training modules
! Delivery canvas updated following Penwith learning report and sent to provider leaders in advance
of workshop on delivery models
! Financial modelling benchmarking and first phase data linkages for Penwith scheduled end
November
! Continued development of whole system evaluation framework
! Learning report recommendations shared and being actioned including:
o Continuing development of the community line for Penwith Paper attached. Discussions
with BT around an offer of free support
o VCSE commissioned Knowledge Bucket as a repository for documents and learning
Sea Communications have designed and implementing for Penwith - Paper attached
o Development of learning histories library; including case studies and stories
! 500 individuals supported in Penwith, 200 identified in East and 100 agreed for Newquay
! Team sessions developed in East and Newquay to deliver value based learning

2. Issues requiring discussion / resolution / support:

Need for capacity in workforce development identified to be escalated to Integrated Care
Communities Board
Potential support needed for development of community line with initial support coming from VCSE
to be escalated to Integrated Care Communities Board
Communications and engagement support needed for Penwith to be discussed at Integrated
Communications and Engagement Meeting

3. Actions before next meeting:

"
"
"
"
"
"

Ongoing operational development of West, East and Newquay Living Well sites
First data run of linked performance dashboard scheduled for end of November for Penwith
Knowledge bucket to be designed and in operation by December
Update of PID to include East and Newquay by end November
Community line designed and in place by end of year
Ongoing evaluation of learning histories

Team notes attached

(b) actions
intended to
be taken
(c) controls
that are in
place

2 Lack of
Failure to
information
share patient
sharing policy information

15

Agree new b - Priorities

information policy
sharing
agreement
arrangements

3 Lack of
Failure to
baseline data define the
social issue

15

Prepare
a - Building
SB, RM
evidence base evidence base

4 Sustainability Failure to
of the Living identify
Well Service continuation
funding

15 Seek revinue
support from
commissioner
s

Net Risk

Checked

Amber

IG & IT work Nov-14

stream
prioritising
this

ASAP

Amber

ASAP

Amber

O & I Work Oct-14

Stream
prioritizing
this
Seek further Jan-15
grant
funding

SB, ER, ASAP

BG

bSB, TR
Engagement
of
commussioner
s and funder

Contingency Plan

Risk State

28th Novemeber 2014

By when?

Mitigating
actions
(a) actions
taken to date

By whom?

Risk Score (Gross)

Likely-hood

Significance

Implication

Risk

Ref.

Strategy

Living Well
Newquay, Penwith and East Cornwall

Risk Register

15

KCCG to
progress
ASAP

GR/SB

Amber

Contingency Plan

Risk State

By when?
ASAP

Risk Strat
tool based
on
secondary
care in
place.
Results
have been
questioned

Net Risk

(b) actions
intended to
be taken
(c) controls
that are in
place
b - priority
issue for
KCCG

By whom?

Risk Score (Gross)

Likely-hood

Mitigating
actions
(a) actions
taken to date

28th Novemeber 2014

Checked

Impact on
identification
and
monitoring of
patients

Significance

Implication

Risk

Ref.

1 Deployment
and quality of
Risk
stratification
Tool

Strategy

Living Well
Newquay, Penwith and East Cornwall

Risk Register

Mar-14