Professional Documents
Culture Documents
The Holiday Inn West Kelowna located in the beautiful Okanagan is a 77 room hotel with
full service amenities and a warm environment for both our staff and guests. Our hotel is one
of four hotels that is owned and operated by Days Hospitality Inc. We pride ourselves on
providing a culture that fosters creativity, team work and development. We are looking for
enthusiastic and driven individuals to take on the following roles and contribute to the overall
success of our hotel.
Sales Manager
The Sales Executive will be responsible for driving all sales functions and operations as well
as participate in developing marketing programs to increase revenue and profits. This
individual is responsible for achieving quarterly/annual sales goals, developing distribution
channels, building strategic business relationships, formulating innovative business
development strategies and providing vision for all sales strategies and their execution. The
Sales Executive is also responsible for containing the costs of selling in order to achieve
predetermined profit yields while staying within marketing development budgets.
Core Competencies
Customer Focus
Communication
Energetic
Team Work
Quality Orientation
Time Management
Adaptability/ Flexibility
Creative and Innovative Thinking
Decision Making and Judgement
Planning and Organizing
Problem Solving
Result Focus
Accountability and Dependability
Ethics and Integrity
Mediating and Negotiating
Providing Consultation
Leadership
Coaching and Mentoring
Enforcing Policies and Procedures
Mathematical Reasoning
Development and Continual Learning
Essential Duties and Responsibilities
Devise and deploy all sales goals and objectives across the organization, including the
preparation of sales quotas and budgets.
Aggressively recruits new business for the hotel.
Develop and implement quarterly and/or annual sales plans, policies, and programs.
Execute strategic marketing plan.
Conduct market research and analysis.
Promote the mission and values of the organization both internally and externally, as well as
oversee the adherence to values and mission.
Aggressively recruits and staffs department using company hiring standards (i.e. behavioral
questioning, reference checks, evaluations and team interviews).
Provides strategic succession planning
Maintain a healthy social workplace free from bullying or prejudice.
Provides recommendations for personal and staff development and continuously works to
maintain a progression plan for the department.
Take the appropriate actions for all hiring, standard changes in employment and disciplinary
action required.
Other duties as assigned.
Requirements
Computer literacy, including effective working skills of MS Word, Excel and e-mail
required.
Opera Property Management system knowledge preferred.
High level of critical and logical thinking, analysis, and/or reasoning to identify underlying
principles, reasons, or facts.
Ability to follow through and complete overlapping projects.
Minimum 2 years working experience in a hotel front office leadership role required.
Possess the following personal qualities: integrity, creativity, high standards, commitment,
ethical values, and achievement oriented
Excellent organizational, strategic, planning and implementing skills
Excellent management writing and verbal communication skills.
Strong presentation, written, and verbal skills
Proven skills to interact effectively with employees in order to direct work flow, assess
performance and assign duties.
Able to create realistic schedules and meet deadlines under stress and interruptions.
Confident with decision making in regards to determining project guidelines, purpose,
following through and completion.
Ability to assign and delegate work, problem solve, answer questions and evaluate results of
performance
Please send your resume, cover letter and references to:
gm@holidayinnwestkelowna.com
To see opportunities within the Days Hospitality group visit the website below:
www.ramadaprincegeorge.com