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Advanced Outlook Repair(AOR) v3.2

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File: FAQ.TXT
Frequently Asked Questions about AOR
(last updated: 07-18-2010)
-----------------------------------------------------------------------In this file:
Q: What is Advanced Outlook Repair?
Q: What is the current version?
Q: How to determine whether AOR can repair my Outlook personal folder(.pst) file
successfully, according to the results
generated by the demo version?
Q: Which type of Outlook personal folder(.pst) files can Advanced Outlook Repair
repair?
Q: When I start the reparation, I get the error message "Either there is no defa
ult mail client or the current mail client
cannot fulfill the messaging request. Please run Microsoft Office Outlook and s
et it as the default mail client." and
Advanced Outlook Repair quits at once. How to solve this issue?
Q: When repairing the PST file, I get the error message in the repair log "Error
6: Cannot create destination PST file.
xxxxxxx. If you have Outlook 2000 or earlier versions installed, please make sur
e it is installed in the Corporate or
Workgroup mode. For Outlook 2002 and later versions, please make sure Exchange S
erver components are not installed on the
current computer. You may also refer to the faq in the help document for the det
ailed information.". How to solve this issue?
Q: I failed to repair my Outlook personal folder(.pst) file with Advanced Outloo
k Repair, why?
Q: How to order the full version of Advanced Outlook Repair?
Q: What happens after I send in the order?
-----------------------------------------------------------------------Q: What's Advanced Outlook Repair?
A: Advanced Outlook Repair(AOR) is a powerful Microsoft outlook recovery tool. I
t uses advanced technologies to scan
the damaged personal folder files(.pst) and recover your mail messages, folders,
posts, appointments, meeting requests,
contacts, distribution lists, tasks, task requests, journals, notes, etc. in the
m as much as possible, so to minimize
the loss in file corruption.
Q: What is the current version?
A: The current release version of AOR is 3.2.
Q: How to determine whether AOR can repair my Outlook personal folder(.pst) file
successfully, according to the
results generated by the demo version?
A: Please just use the demo version to recover your Outlook PST file normally in
"Repair" tab. After the recovery
process, a new fixed PST file will be generated and you can use Outlook to open
and browse the recovered messages and
other items in it. Please note for the demo version, the actual contents in the
messages and other items are replaced

with demo information.

According to these information, you can know whether AOR works on your file and
order the full version to get the
actual data in the messages and other items.
Q: Which type of Outlook personal folder(.pst) files can Advanced Outlook Repair
repair?
A: Advanced Outlook Repair supports to repair Personal folder(.pst) files create
d by Microsoft Outlook 97, 98, 2000,
2002, 2003, 2007 and 2010.
Q: When I start the reparation, I get the error message "Either there is no defa
ult mail client or the current mail client
cannot fulfill the messaging request. Please run Microsoft Office Outlook and s
et it as the default mail client." and
Advanced Outlook Repair quits at once. How to solve this issue?
A: Advanced Outlook Repair requires Microsoft Outlook to be installed and set as
the default e-mail client on the computer.
To solve this issue, please:
1. Install Microsoft Outlook on your computer if it has not been installed yet.
2. Set Outlook as the default e-mail client on the computer. To do this, follow
these steps:
2.1 Start Microsoft Internet Explorer.
2.2 On the Tools menu, click Internet Options.
2.3 Click the Programs tab.
2.4 In the E-mail box, click Microsoft Outlook.
2.5 Click OK to close the Internet Options dialog box.
3. Restart Advanced Outlook Repair to repair your PST files.
Q: When repairing the PST file, I get the error message in the repair log "Error
6: Cannot create destination PST file.
xxxxxxx. If you have Outlook 2000 or earlier versions installed, please make sur
e it is installed in the Corporate or
Workgroup mode. For Outlook 2002 and later versions, please make sure Exchange S
erver components are not installed on
the current computer. You may also refer to the faq in the help document for the
detailed information.". How to solve
this issue?
A: This error occurs when the MAPI subsystem on your computer is not installed o
r configured correctly. Please refer to
"Troubleshooting/Error 6" in the help document for more detailed information and
solution.
Q: I failed to repair my Outlook personal folder(.pst) file with Advanced Outloo
k Repair, why?
A: Contact with our technical support: support@datanumen.com . If possible, plea
se also save
the repair log into a file(make sure the "Include System Information" option
in the save file
dialog is selected) and attach it in your e-mail.
Q: How to order the full version of Advanced Outlook Repair?
A: The demo version will output a fixed PST file containing all the recovered me
ssages and other items, with the actual
contents in them filled with a demo information. To get the actual data in the m
essages and other items, you need to
order the full version.

Please go to:
http://www.datanumen.com/aor/order.htm
to order Advanced Outlook Repair. We accept all major credit cards, fax/phone
orders, mail
orders, and purchase orders.
If your company or institution is interested in licensing AOR for several use
rs, you can save
a lot of money by purchasing a site license. Please also visit
http://www.datanumen.com/aor/order.htm
for detailed information.
Q: What is your guarantee for AOR?
A: We offer two types of guarantees:
1. Best Recovery Guarantee(TM): If any other tools can recover more data than
AOR, then we will refund your order
in full.
2. Try before Buy Guarantee: AOR is sold on a try-before-buy mode. Therefore,
you can try to use the free demo
version to scan your PST file. It will generate a PST file containing all th
e recovered messages and objects, with
the actual contents replaced with a demo information. Based on this, you can
know whether to purchase the full
version. Then, after you purchase the full version, if the file fixed by the
full version doesn't match the result
generated by the demo version, that is, the contents of the demo information
cannot be recovered, we will refund
your order.
Q: What happens after I send in the order?
A: You will receive an email confirming your order shortly after sending the onl
ine order form.
Then, within 15 minutes, you will receive a second email which contains a URL
to the full
version of AOR.
If you do not get your full version, or if you've lost it, please email us at
sales@datanumen.com. Please include your name, address, email address, and or
der
confirmation number (if you have it). We will be happy to help you.
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homepage: http://www.datanumen.com/aor/
Support E-mail: support@datanumen.com
download the newest version: http://www.datanumen.com/aor/aor.exe
buy AOR: http://www.datanumen.com/aor/order.htm